Epic Training Course Catalog for End Users

Epic Training Course Catalog for End Users

November 2019 ? February 2020

Go-Live 1: January 31, 2020

VERSION 1.0 | PUBLISHED May 17, 2019

Epic Training Course Catalog for End Users, 2019 ? 2020

Table of Contents

Enterprise Team of Weill Cornell Medicine, NewYork-Presbyterian & Columbia 466 Lexington Avenue ? New York, NY 10017

| epictogethernytraining@

This catalog is arranged for two-sided printing. Rev: June 28, 2019

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Epic Training Course Catalog for End Users, 2019 ? 2020

Table of Contents

Table of Contents

Table of Contents................................................................................................3 Welcome to Training...........................................................................................9 About Epic Training...........................................................................................10 How to Use This Catalog ................................................................................... 12

Overview ....................................................................................................................... 12

Frequently Asked Questions ............................................................................. 14 Cardiology ........................................................................................................ 17

Invasive Charge Entry................................................................................................ 17 Invasive Documenter ................................................................................................. 18 RCIS Tech ................................................................................................................... 19 Invasive Cardiology Manager .................................................................................... 20 Invasive Nurse ............................................................................................................ 21 Invasive Scheduler...................................................................................................... 22 Non-Invasive Cardiology Manager ........................................................................... 23 Non-Invasive Nurse.................................................................................................... 24 Non-Invasive Scheduler ............................................................................................. 25 Non-Invasive Technologist- Echo/Vascular ............................................................. 26 Non-Invasive Technologist- Stress ........................................................................... 27 Non-Invasive Technologist - Device/Monitors ........................................................ 28 Registry Abstractor.................................................................................................... 29

Clinical Case Management ................................................................................ 30

Case Manager ............................................................................................................. 30 Social Worker............................................................................................................. 30

Dental ............................................................................................................... 32

Hygienist ..................................................................................................................... 32 Dental Scheduler........................................................................................................ 32

Emergency Department .................................................................................... 34

ED Clerk ...................................................................................................................... 34 ED Nurse ..................................................................................................................... 35 ED Nurse Manager/Director..................................................................................... 36

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Epic Training Course Catalog for End Users, 2019 ? 2020

Table of Contents

ED Scribe .................................................................................................................... 37 ED Technician............................................................................................................. 38

Health Information Management ..................................................................... 39

CDI Specialist ............................................................................................................. 39 Coder ........................................................................................................................... 40 Deficiency Analyst...................................................................................................... 41 Privacy Officer ............................................................................................................ 41 Release of Information Clerk .................................................................................... 43 Health Information Management Tech................................................................... 44 Health Information Management Director............................................................. 45 Release of Information Clerk for Non-HIM Departments/Clinics........................ 46 Simple Visit Coding (SVC) ........................................................................................ 47 Data Integrity Specialist ............................................................................................ 48

Hematology and Oncology ................................................................................ 49

Oncology Clinic Nurse............................................................................................... 49 Oncology Infusion Nurse ........................................................................................... 49 Inpatient Oncology Nurse (Adult Med Surg Path)................................................. 51 Inpatient Oncology Nurse (Pediatric Med Surg Path)........................................... 51 Oncology Pharmacist ................................................................................................ 52 Tumor Registrar......................................................................................................... 53 Oncology Research Coordinator.............................................................................. 53

Hospital Billing..................................................................................................54

HB Biller ? Account ................................................................................................... 54 HB Biller ? Claims ...................................................................................................... 54 HB Biller Manager...................................................................................................... 56 HB Customer Service................................................................................................ 57 HB Insurance Follow-Up ........................................................................................... 59 HB Insurance Follow-Up Manager ........................................................................... 60 HB Guarantor Payment Poster................................................................................ 61 HB Insurance Payment Poster ................................................................................. 62 HB Payment Poster Manager ................................................................................... 63 HB Self-Pay Follow-Up .............................................................................................. 64 HB Self-Pay Follow-Up Manager .............................................................................. 65 Clinical Department Manager .................................................................................. 66

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Epic Training Course Catalog for End Users, 2019 ? 2020

Table of Contents

Revenue Integrity Director ....................................................................................... 67

Infection Control...............................................................................................68

Infection Preventionist .............................................................................................. 68

Inpatient Clinical...............................................................................................69

Nutritionist ................................................................................................................. 69 Inpatient Therapies (Physical Therapists, Occupational Therapists, Speech Language Pathologists).............................................................................................. 70 Adult Med Surg Nurse............................................................................................... 71 Pediatric Med Surg..................................................................................................... 73 Intensive Care Nurse ................................................................................................. 75 Pediatric ICU Nurse .................................................................................................. 77 NICU Nurse ................................................................................................................ 78 Behavioral Health Nurse ........................................................................................... 81 Rehab Nurse ............................................................................................................... 83 Wound Care Nurse.................................................................................................... 85 Dialysis Nurse ............................................................................................................. 85 Nurse Manager ........................................................................................................... 86 Patient Care Technician............................................................................................ 87 Quality (Abstractor, Manager) ................................................................................. 89 Respiratory Care Practitioner .................................................................................. 90 Spiritual Care Provider ............................................................................................. 91 Technicians - ECG...................................................................................................... 92 Technicians - Procedural and Diagnostic (Neurodiagnostic and PFT Techs)..... 93 Unit Clerk ................................................................................................................... 94

Lab .................................................................................................................... 95

Lab Support Staff ....................................................................................................... 95 Phlebotomist .............................................................................................................. 96

Labor and Delivery............................................................................................97

Labor and Delivery Nurse ......................................................................................... 97 Couplet Care Nurse................................................................................................... 99 Labor and Delivery Unit Clerk ................................................................................100 Lactation Consultant ................................................................................................100 Sonographer ..............................................................................................................102

Ophthalmology ............................................................................................... 103

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Epic Training Course Catalog for End Users, 2019 ? 2020

Table of Contents

Ophthalmic Tech/Nurse...........................................................................................103

Orthopedics .................................................................................................... 104

Orthopedic Nurse .....................................................................................................104

Outpatient Clinical .......................................................................................... 105

Clinic Manager...........................................................................................................105 Ambulatory Nurse Shared (RN, LPN, MA) ...........................................................106 Obstetric Nurse.........................................................................................................107 Outpatient Therapist................................................................................................108 Ambulatory Psychology/Social Work .....................................................................109 Ambulatory Nutritionist ..........................................................................................110

Patient Access - Hospital ................................................................................. 111

Bed Planner................................................................................................................111 EVS Staff.....................................................................................................................112 EVS Manager .............................................................................................................112 Transfer Center User ...............................................................................................114 Transporter ...............................................................................................................115 Transport Manager ...................................................................................................116 Admission Supervisor ...............................................................................................116 Financial Clearance Center......................................................................................119 Financial Counselor ..................................................................................................119 Patient Access ...........................................................................................................121 Birth Registry.............................................................................................................121 Registration Basics ....................................................................................................123 Hospital Authorizations User ..................................................................................124

Patient Access - Outpatient............................................................................. 125

Clinic Referrals User .................................................................................................125 Front Desk .................................................................................................................126 Schegistrar .................................................................................................................127 Schegistrar Supervisor .............................................................................................128 Template Builder ......................................................................................................129

Pharmacy........................................................................................................ 130

Inpatient Pharmacist ................................................................................................130 Inpatient Pharmacy Technician...............................................................................132

Population Health........................................................................................... 133

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Epic Training Course Catalog for End Users, 2019 ? 2020

Table of Contents

Care Manager ............................................................................................................133 Patient Navigator......................................................................................................134 Community Health Worker ....................................................................................135 Care Manager Admin ...............................................................................................136

Professional Billing ......................................................................................... 137

PB Charge Entry .......................................................................................................137 PB Dental Charge Entry...........................................................................................138 PB Charge Review.....................................................................................................139 PB Anesthesia Coder................................................................................................140 PB Charge Capture Supervisor ...............................................................................141 PB Claims Reviewer..................................................................................................142 PB Remittance & Insurance Payment Poster ........................................................143 PB Self-Pay Payment Poster....................................................................................144 PB Payment Posting Supervisor..............................................................................145 PB Insurance Follow-Up & Supervisor ...................................................................146 PB Insurance Follow-Up Supervisor .......................................................................147 PB Insurance Credit Specialist ................................................................................148 PB Self-Pay Credit Specialist ...................................................................................149 PB Credit Supervisor................................................................................................150 PB Customer Service & Supervisor ........................................................................151 PB Customer Service Supervisor............................................................................152 PB Self-Pay Follow-Up..............................................................................................153 PB Self-Pay Follow-Up Supervisor ..........................................................................154

Radiology........................................................................................................ 155

Breast Imaging Coordinator....................................................................................155 Breast Imaging Technologist ...................................................................................156 Interventional Nurse.................................................................................................157 Interventional Technologist.....................................................................................158 Radiology Manager....................................................................................................159 Non-Invasive Technologist.......................................................................................160 Radiology Front Desk ...............................................................................................161

Reporting........................................................................................................ 162

High Needs Reporting Users ? Clinical ..............................................................................162 High Needs Reporting Users ? Operations ........................................................................163

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Epic Training Course Catalog for End Users, 2019 ? 2020

Table of Contents

Research ......................................................................................................... 165

Research Charge Reviewer ......................................................................................165 Research Coordinator ..............................................................................................166 Credentialed Study Team Member ........................................................................166 Clinical Trails Offices ................................................................................................168

Surgical Services ............................................................................................. 169

Pre-op & Post-op Nurse ...........................................................................................169 Intra-op Nurse ...........................................................................................................169 Endo Nurse ................................................................................................................171 PAT Nurse .................................................................................................................172 Surgery Scheduler.....................................................................................................173 OR Manager ...............................................................................................................174 Charge Poster............................................................................................................175 Preference Card Builder ..........................................................................................176 Resource Manager.....................................................................................................177 Patient Care Assistant..............................................................................................178 OR Administrative Support .....................................................................................179

Transplant Services ......................................................................................... 180

Transplant Coordinator ...........................................................................................180 Transplant Care Team .............................................................................................181 Transplant Assistant .................................................................................................182

Training Locations........................................................................................... 183

Midtown Manhattan ....................................................................................................183 New Jersey ...................................................................................................................183 Washington Heights......................................................................................................183 Westchester .................................................................................................................185

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