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PLEASE NOTE THIS SAMPLE PAPER CONTAINS 30 QUESTIONS WHEREAS THE EXAM PAPER WILL CONTAIN 40 QUESTIONSUNIVERSITY OF LIMERICKOllscoil LuimnighKEMMY BUSINESS SCHOOLDepartment of Work & Employment Studies TERM: SAMPLE ACADEMIC YEAR: 2018/2019MODULE CODE: PM4013 MODULE TITLE: Principles of Human Resource Management DURATION OF EXAM: 2.5 Hours % OF TOTAL MARKS: 100%LECTURERS:Dr Christine Cross & Dr Lorraine Ryan Teaching Assistant: Paula TumultyEXTERNAL EXAMINER: Dr David McGuire________________________________________________________________________ Instructions to candidatesPlease fill in your NAME and ID number on this exam paper AND on the computer bubble sheet provided.? You MUST write your ID number in 2B PENCIL.There are 40 multiple-choice questions.? Each question answered correctly is awarded 2.5 marks.? Negative marking applies. Questions answered incorrectly will cause no more than a 0.5 mark deduction.There are two sections. SECTION 1 consists of 34 short multiple choice questions worth 2.5 marks. SECTION 2 consists of 6 case study-based multiple choice questions worth 2.5 marks. Please fill in answers under each question on this exam paper AND on the computer bubble sheet provided, using a 2B pencil, making sure that your answers on the bubble sheet correspond to your answers on this exam paper.At the end of the exam, INSERT the computer bubble sheet into the exam paper, BEFORE handing up at the end of the exam. Student Name: _____________________________________________________Student ID. Number: _________________________________________________SECTION 1: SHORT MULTIPLE-CHOICE QUESTIONSQ1. The fundamental purpose of an onboarding programme is:To ensure that new starters become productive members of the organisations as soon as possible Q.2 A key distinction between performance appraisal and performance management is that:Performance management focuses on present behaviour, while performance appraisal focusses on the pastQ.3 A major advantage of behaviour-based performance appraisal scales is that theyMake it clear what performance dimension and performance level descriptions really meanQ4 Which of the following are benefits that accrue to employees when their employer engages in diversity management? All of the above Q.5 Which of the following influences suggest that the institutional and cultural make up of a country will impact on the transfer of HRM practices?Host country effects Q.6 Proponents of the convergence thesis predict that we are likely to see a convergence of HRM policies and practices around a set of dominant practices. Which country is likely to be the source of these ‘best practices’?USAQ.7 Which benefit for employees is NOT statutory?Career Development Q.8 Under the terms of the age discrimination legislation, all job advertisements should be:Written in an objective fashion, focusing solely on skills, relevant experience and capacity to do a jobQ.9 The objectives of a Reward Management are to:All of the above Q.10 Which of the following selection methods could not be conducted by one person:Assessment centreQ.11 The Foxconn video clip viewed in lectures identified which of the following characteristics of Human Resource Management:All of the aboveQ.12 Which of the following is a type of labour flexibility:Temporal flexibilityQ.13 The Employment Equality Act prohibits discrimination on nine grounds. Which of the following is NOT one of those grounds:Number of children Q.14 The term Human Resource Management is attributed to which of the followingE.Wight Bakke Q.15 What are organisations aiming to achieve with diversity training? Increased solidarity Q.16 The flexible firm model:Was devised by AtkinsonQ.17 Which of the following is a form of numerical flexibility?Seasonal, temporary workQ.18 Executive search consultants/recruitment consultants and head-hunters: Are costly and approach particular people with regards to them applying for the open positionQ.19 Which of the following selection methods has the highest predictive validity?Work sample testsQ.20 Which of the following could be a job title for someone holding the position of HR manager in an organisation: All of the aboveQ.21 The?main recruitment methods available to an organsiation include:Internal, external and overseasQ.22 The design of a performance management system should be done by:A working or consultative group that is representative of the system’s user groups Q.23 In most organisations, self-ratings are an important part of Performance appraisalQ.24 A major advantage of behaviour-based performance appraisal scales is that theyMake it clear what performance dimension and performance level descriptions really meanQ.25 The fundamental purpose of an onboarding programme is:To ensure that new starters become productive members of the organisations as soon as possible SECTION 2: CASE STUDY MULTIPLE CHOICE QUESTIONS Q.26 You are on the recruitment team for a large retail chain. The organisation is recruiting 300 people nationwide for the Christmas period. They are contemplating creating a television campaign for the recruitment drive. You have been asked to advise the CEO on the advantages and disadvantages of using this recruitment method. Which of the following statements would you make?While advertising a job vacancy on television comes with high costs and cannot be tailored to a specific region, the visual impact will attract a large volume of candidates. It may be time consuming to go through all the applications as not everyone that applies will be suitable. Q.27 While discussing the ValuOutlets case in tutorials, it was identified that a job analysis should be conducted before beginning recruitment. The job description, person specification and competency framework are all important considerations. If a job description requires a candidate to ‘be up to date with relevant aspects of employment legislation’, what type of competency is it referring to?Technical Competency Q.28 In the tutorial case ‘The Exit Interview and Employee Retention’, the company has a high level of employee turnover. As the HR director for the organisation, you have heard through informal channels that employees are dissatisfied the lack of training and development opportunities, lack of promotional opportunities, absence of flexible work arrangement and a number of other non-financial issues. As all this information is informal, you must find a way to gather more accurate information with regard to the reasons behind the high level of turnover. Which of the following statements best reflects the action you would take?I would conduct follow up interviews with any past employee who would be willing to provide feedback. I would then distribute a survey to all existing staff to investigate their satisfaction levels various aspects of their working conditions. I would then organise a focus group to discuss the survey findings. Q. 29 You are currently working as a HR administrator in a local IT company that has 60 employees. Recently the owner has brought up the idea of introducing a performance management system. Based on discussions in tutorials about Cool Call Centre, what advice would you give the owner in relation to the design and implementation of an effective performance management system?You would advise the owner that a consultative group should be formed with representation from all levels of the organisation. You can lead this group as the HR specialist and a consultant or specialist should be hired to provide guidance and feedback. Q.30 “When you look at Ryanair you’ve got to stop thinking about employees as people who have rights – they are a resource which flows through the organisation and when you’re done with them, you get rid of them”While discussing the Ryanair case in tutorials, the vast majority of students said that they would not like to work for Ryanair but would use them as an airline. Therefore, even though the Best Fit approach adopted by the airline leaves them with a poor image, it doesn’t seem to have a large impact on their sales. Which of the following are other potential costs associated with Ryanair’s ‘Best Fit’ approach?Both A and B (High Employee Turnover and High Recruitment Costs)PLEASE MAKE SURE YOU PLACE THE COMPLETED BUBBLE SHEET INSIDE THIS EXAM PAPER AND HAND BOTH TO THE INVIGILATOR AT THE END OF THE EXAMINATIONEND OF PAPER ................
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