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PAGE 1 OF 1621. REQUISITION NO. 2. CONTRACT NO.3. AWARD/EFFECTIVE DATE4. ORDER NO.5. SOLICITATION NUMBER6. SOLICITATION ISSUE DATEa. NAMEb. TELEPHONE NO. (No Collect Calls)8. OFFER DUE DATE/LOCALTIME9. ISSUED BYCODE10. THIS ACQUISITION IS UNRESTRICTED ORSET ASIDE: % FOR:SMALL BUSINESSHUBZONE SMALLBUSINESSSERVICE-DISABLEDVETERAN-OWNEDSMALL BUSINESSWOMEN-OWNED SMALL BUSINESS(WOSB) ELIGIBLE UNDER THE WOMEN-OWNEDSMALL BUSINESS PROGRAMEDWOSB8(A)NAICS:SIZE STANDARD:11. DELIVERY FOR FOB DESTINA-TION UNLESS BLOCK ISMARKEDSEE SCHEDULE12. DISCOUNT TERMS 13a. THIS CONTRACT IS A RATED ORDER UNDERDPAS (15 CFR 700)13b. RATING14. METHOD OF SOLICITATIONRFQIFBRFP15. DELIVER TO CODE16. ADMINISTERED BYCODE17a. CONTRACTOR/OFFERORCODEFACILITY CODE18a. PAYMENT WILL BE MADE BYCODETELEPHONE NO.DUNS:DUNS+4:PHONE:FAX:17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKEDSEE ADDENDUM19.20.21.22.23.24.ITEM NO.SCHEDULE OF SUPPLIES/SERVICESQUANTITYUNITUNIT PRICEAMOUNT(Use Reverse and/or Attach Additional Sheets as Necessary)25. ACCOUNTING AND APPROPRIATION DATA26. TOTAL AWARD AMOUNT (For Govt. Use Only)27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDAAREARE NOT ATTACHED.27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDAAREARE NOT ATTACHED28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFERCOPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIEDSET FORTH HEREIN IS ACCEPTED AS TO ITEMS:30a. SIGNATURE OF OFFEROR/CONTRACTOR31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT)30c. DATE SIGNED31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT)31c. DATE SIGNEDAUTHORIZED FOR LOCAL REPRODUCTION(REV. 2/2012)PREVIOUS EDITION IS NOT USABLEPrescribed by GSA - FAR (48 CFR) 53.2127. FOR SOLICITATIONINFORMATION CALL:STANDARD FORM 1449OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS36C79119R000603-28-2019Stephanie Lawrence303-273-621805-13-20191600ET36C791Department of Veterans AffairsCommodities & Services Acquisition Svc(003B6E)555 Corporate CircleGolden CO 80401-5621XY3345101250 EmployeesN/AXAs shown on individual delivery orders Department of Veterans AffairsCommodities & Services Acquisition Svc(003B6E)555 Corporate CircleGolden CO 80401-5621 As shown on individual delivery orders Hearing Aids and Wireless SystemsSee Schedule of Items for details.XX1Kyle ShafferContracting OfficerTable of Contents TOC \o "1-4" \f \h \z \u \x SECTION A PAGEREF _Toc4681170 \h 1A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS PAGEREF _Toc4681171 \h 1A.2 ABBREVIATIONS AND DEFINITIONS PAGEREF _Toc4681172 \h 4Abbreviations PAGEREF _Toc4681173 \h 5Definitions PAGEREF _Toc4681174 \h 6SECTION B - CONTINUATION OF SF 1449 BLOCKS PAGEREF _Toc4681175 \h 11B.1 CONTRACT ADMINISTRATION DATA PAGEREF _Toc4681176 \h 11B.2 ACKNOWLEDGEMENT OF AMENDMENTS PAGEREF _Toc4681177 \h 12B.3 DUN AND BRADSTREET NUMBER / TAX IDENTIFICATION NUMBER PAGEREF _Toc4681178 \h 12B.4 AFFILIATED COMPANIES RESTRICTION PAGEREF _Toc4681179 \h 12B.5 BACKGROUND PAGEREF _Toc4681180 \h 12B.6 PURPOSE AND OBJECTIVE PAGEREF _Toc4681181 \h 12B.7 SCOPE PAGEREF _Toc4681182 \h 13B.8 PRICING PAGEREF _Toc4681183 \h 13B.9 DELIVERY INFORMATION PAGEREF _Toc4681184 \h 13B.10 INSTRUCTIONS FOR PRICING PAGEREF _Toc4681185 \h 14B.11 SCHEDULE OF ITEMS PAGEREF _Toc4681186 \h 17B.12 PRODUCT TECHNICAL REQUIREMENTS PAGEREF _Toc4681187 \h 27B.13 CHARGE AND NO-CHARGE PRIMARY AND SECONDARY FEATURES (HEARING AIDS ONLY) PAGEREF _Toc4681188 \h 35B.14 EXTRA COMPONENTS (HEARING AIDS ONLY) PAGEREF _Toc4681189 \h 36B.15 TRIAL PERIOD PAGEREF _Toc4681190 \h 37B.16 IN WARRANTY REPAIRS PAGEREF _Toc4681191 \h 37B.17 PROGRAMMING SOFTWARE PAGEREF _Toc4681192 \h 38B.18 ISO 9001 and/or ISO 13485 PAGEREF _Toc4681193 \h 39B.19 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA) PAGEREF _Toc4681194 \h 39B.20 CONTRACT PRODUCT TRAINING PAGEREF _Toc4681195 \h 40B.21 VETERAN ENGAGEMENT AND INTERACTIONS PAGEREF _Toc4681196 \h 44B.22 CONTRACTOR-SUPPLIED MATERIALS PAGEREF _Toc4681197 \h 45B.23 CONTRACTOR BUSINESS RELATIONSHIPS PAGEREF _Toc4681198 \h 46B.24 GIFT POLICY PAGEREF _Toc4681199 \h 46B.25 ETHICS TRAINING PAGEREF _Toc4681200 \h 47B.26 ELECTRONIC DATA INTERCHANGE – VA DENVER ACQUISITION & LOGISTICS CENTER (ONLY) PAGEREF _Toc4681201 \h 47B.27 HEARING AID DATA TEXT FILE – VA DENVER LOGISTICS CENTER PAGEREF _Toc4681202 \h 48B.28 EXAMPLE DATA FILE PAGEREF _Toc4681203 \h 54B.29 EARMOLD DATA TEXT FILE – VA DENVER LOGISTICS CENTER (JAN 2019) PAGEREF _Toc4681204 \h 55B.30 ORDERING PROCEDURES PAGEREF _Toc4681205 \h 60B.31 INVOICING PROCEDURES PAGEREF _Toc4681206 \h 63B.32 PROCEDURES FOR REPORTING DISCREPANCIES AND SERIAL NUMBER CHANGES TO DLC PAGEREF _Toc4681207 \h 65B.33 MODIFICATION PAGEREF _Toc4681208 \h 65B.34 PRODUCT MODIFICATION, REMOVAL OR RECALL PAGEREF _Toc4681209 \h 67B.35 CONTRACTOR’S REPORT OF SALES PAGEREF _Toc4681210 \h 67B.36 CUSTOMER USER FEE PAGEREF _Toc4681211 \h 68B.37 ADDITIONAL ANNUAL CONTRACT DISCOUNTS APPLICABLE TO AGGREGATE SALES PAGEREF _Toc4681212 \h 69B.38 GUARANTEED MINIMUM PAGEREF _Toc4681213 \h 69B.39 CONTRACT CEILING AMOUNT PAGEREF _Toc4681214 \h 69B.40 LIMITATIONS ON SUBCONTRACTING – MONITORING AND COMPLIANCE (JUN 2017) PAGEREF _Toc4681215 \h 69B.41 SUBCONTRACTING PLAN – MONITORING AND COMPLIANCE (JAN 2017) PAGEREF _Toc4681216 \h 70SECTION C - CONTRACT CLAUSES PAGEREF _Toc4681217 \h 71C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018) PAGEREF _Toc4681218 \h 71C.2 52.216-18 ORDERING (OCT 1995) PAGEREF _Toc4681219 \h 77C.3 52.216-19 ORDER LIMITATIONS (OCT 1995) PAGEREF _Toc4681220 \h 78C.4 52.216-22 INDEFINITE QUANTITY (OCT 1995) PAGEREF _Toc4681221 \h 78C.5 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018) PAGEREF _Toc4681222 \h 79C.6 VAAR 852.215-71 EVALUATION FACTOR COMMITMENTS (DEC 2009) PAGEREF _Toc4681223 \h 79C.7 VAAR 852.219-9 VA SMALL BUSINESS SUBCONTRACTING PLAN MINIMUM REQUIREMENTS (DEC 2009) PAGEREF _Toc4681224 \h 79C.8 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018) PAGEREF _Toc4681225 \h 80C.9 VAAR 852.219-75 SUBCONTRACTING COMMITMENTS MONITORING AND COMPLIANCE (JUL 2018) PAGEREF _Toc4681226 \h 80C.10 VAAR 852.219-76 SUBCONTRACTING PLANS MONITORING AND COMPLIANCE (JUL 2018) PAGEREF _Toc4681227 \h 81C.11 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018) PAGEREF _Toc4681228 \h 82C.12 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) PAGEREF _Toc4681229 \h 83C.13 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2019) PAGEREF _Toc4681230 \h 83C.15 MANDATORY WRITTEN DISCLOSURES PAGEREF _Toc4681231 \h 91SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS PAGEREF _Toc4681232 \h 92D-1 NEW MODEL SUBMISSION FORMAT (Sample) PAGEREF _Toc4681233 \h 92D-2 HEARING AID CLASSIFICATION CODES PAGEREF _Toc4681234 \h 92D-3 EARMOLD CLASSIFICATION CODES PAGEREF _Toc4681235 \h 92D-4 PRODUCT EVALUATION PAGEREF _Toc4681236 \h 92D-5 IDENTIFICATION OF EVALUATION SAMPLES PAGEREF _Toc4681237 \h 92D-6 RULES OF BEHAVIOR – VENDOR TRAINING PAGEREF _Toc4681238 \h 92D-7 BATTERY / EARHOOK INFORMATION (Sample) PAGEREF _Toc4681239 \h 92D-8 ELECTRONIC DATA INTERCHANGE GUIDELINES PAGEREF _Toc4681240 \h 92D-9 INVOICING REQUIREMENT FOR BATTERY DESIGNATION PAGEREF _Toc4681241 \h 92D-10 SMALL BUSINESS SUBCONTRACTING PLAN (Sample) PAGEREF _Toc4681242 \h 92D-11 CONTRACTOR RULES OF BEHAVIOR PAGEREF _Toc4681243 \h 92D-12 MSI FILE FORMAT GUIDELINES PAGEREF _Toc4681244 \h 92D-13 HEARING AIDS AND WIRELESS DEVICES MODEL NAME FORMAT PAGEREF _Toc4681245 \h 92D-14 PAST PERFORMANCE QUESTIONNAIRE PAGEREF _Toc4681246 \h 92D-15PRICING SPREADSHEET PAGEREF _Toc4681247 \h 92SECTION E - SOLICITATION PROVISIONS PAGEREF _Toc4681248 \h 132E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (OCT 2018) TAILORED PAGEREF _Toc4681249 \h 132E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018) PAGEREF _Toc4681250 \h 135E.3 52.215-6 PLACE OF PERFORMANCE (Oct 1997) PAGEREF _Toc4681251 \h 136E.4 SPECIFIC INSTRUCTIONS TO OFFERORS REGARDING PROPOSAL PREPARATION PAGEREF _Toc4681252 \h 137E.5 52.216-1 TYPE OF CONTRACT (APR 1984) PAGEREF _Toc4681253 \h 139E.6 52.233-2 SERVICE OF PROTEST (SEP 2006) PAGEREF _Toc4681254 \h 139E.7 VAAR 852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-OWNED SMALL BUSINESS EVALUATION FACTORS (JUL 2016)(DEVIATION) PAGEREF _Toc4681255 \h 140E.8 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (SEP 2018) PAGEREF _Toc4681256 \h 140E.9 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (SEP 2018) PAGEREF _Toc4681257 \h 141E.10 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) PAGEREF _Toc4681258 \h 141E.11 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014) TAILORED PAGEREF _Toc4681259 \h 141E.12 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (OCT 2018) PAGEREF _Toc4681260 \h 146A.2 ABBREVIATIONS AND DEFINITIONSAs used through this solicitation/contract the following abbreviations, words or terms are used as defined.AbbreviationsAAAAmerican Academy of Audiology ANSIAmerican National Standards InstituteAROAfter Receipt of Order ASHAAmerican Speech-Language-Hearing AssociationAVAntivirusBICROSBilateral Contralateral Routing of SignalBLEBluetooth Low EnergyBOPU.S. Bureau of PrisonsBTEBehind-the-EarCEContinuing EducationCEUContinuing Education UnitCFRCode of Federal RegulationsCHACustom Hearing AidCICochlear ImplantCICCompletely-in-the-CanalCCRChannel Compression Ratio (multichannel)CLINContract Line Item NumberCMConfiguration ManagerCPARSContractor Performance Assessment Reporting SystemCROSContralateral Routing of SignalCSCAContractor Security Control AssessmentCUFCustomer User FeeDAIDirect Audio InputDLCDenver Logistics CenterdBDecibelDMDigital ModulationDoDU.S. Department of DefenseDUNSData Universal Numbering SystemECDElectronic Commerce DivisionEDIElectronic Data InterchangeEDWOSBEconomically Disadvantaged Women Owned Small BusinessEPAU.S. Environmental Protection AgencyEFTElectronic Funds TransfereSRSElectronic Subcontracting Reporting SystemFARFederal Acquisition RegulationFDAU.S. Food and Drug AdministrationFOBFree on BoardFISMAFederal Information Security Management ActFMFrequency modulationFSCFinancial Services CenterGSAU.S. General Services AdministrationHHSU.S. Department of Health and Human ServicesHIMSAHearing Instrument Manufacturer’s Software AssociationHIPAAHealth Insurance Portability and Accountability ActHLHearing Level (ANSI S3.6-2010)HUBZoneHistorically Underutilized Business ZoneHzHertzIDIQIndefinite Delivery Indefinite QuantityIEEEInstitute of Electrical and Electronics EngineersIHSU.S. Indian Health ServiceIIHIIndividually-Identifiable Health Information I/OInput/Output IRCInternal Revenue CodeISOInternational Standards OrganizationISMIndustrial Scientific Medical BandISRIndividual Subcontract ReportITInformation TechnologyITCIn-the-CanalITEIn-the-EarKEMARKnowles Electronics Manikin for Auditory ResearchL&DLoss and DamagemmMillimetermsMillisecondNAICSNorth American Industry Classification SystemNALNational Acoustic Laboratories (Australia)NASAU.S. National Aeronautics and Space AdministrationNISTU.S. National Institute of Standards and TechnologyNFMINear Field Magnetic InductionOGAOther Government AgenciesOMBU.S. Office of Management and BudgetPANPersonal Area NetworkPCPersonal computerPHIProtected Health InformationPIIPersonally Identifiable InformationPOPost Office or Purchase OrderPOCPoint of ContactPub. L.Public LawRFPRequest for ProposalRICReceiver-in-the-CanalRITEReceiver-in-the-Ear ROESRemote Order/Entry System, Version 3RTGReference Test GainSAVSelect-a-VentSBSmall BusinessSBAU.S. Small Business AdministrationSDBSmall Disadvantaged BusinessSFStandard FormSIGSpecial Interest GroupSPLSound Pressure LevelSSRSummary Subcontract ReportSTLStandard Tessellation LanguageTHDTotal Harmonic DistortionTINTaxpayer Identification NumberTVTelevisionUSBUniversal Serial PortU.S.C.United States CodeVAU.S. Department of Veterans AffairsVAARVeterans Affairs Acquisition RegulationVA DLCSee DLCVAMCVA Medical CenterVSDVeterans Service Division (see DLC)WOCWithout CompensationWOSBWomen-Owned Small BusinessDefinitionsAdaptive – any variable change in a hearing aid’s settings, frequency response or directional characteristics that results from acoustic input to the instrument’s environment that are made in order to improve the quality of signal presented to the listener (e.g., variable polar plots that shift based on the relative locations of signal and noise sources, variable amount of noise suppression or compression applied a hearing aid’s output based on the input levels to the instrument). Adaptive changes are typically automatic.Automatic – any engagement or disengagement of a feature in a hearing aid based on a preset criterion for specific environmental factors (e.g., on/off of directional microphones, t-coil activation in magnetic field). Automatic characteristics are typically on or off and not variable (See Adaptive).Adjustment – Component changes within the same option package.Band – See Channel. Behind-the-ear (BTE) – A hearing aid designed to fit on or behind the pinna and is coupled to the ear by an earmold.??????????? Bluetooth - wireless technology standard for exchanging data over short distances (using short-wavelength UHF radio waves in the Industrial Scientific Medical (ISM) band from 2.4 to 2.485 GHz[3]) from fixed and mobile devices, and building personal area networks; managed by the Bluetooth Special Interest Group (SIG), which has more than 30,000 member companies in the areas of telecommunication, computing, networking, and consumer electronics.??????????? Bluetooth Low Energy (BLE) - wireless personal area network (PAN) technology designed and marketed by the Bluetooth Special Interest Group (Bluetooth SIG). Bluetooth Low Energy is intended to provide considerably reduced power consumption and cost while maintaining a similar communication range and the same 2.4 GHz radio frequencies as classic Bluetooth, which allows dual-mode devices to share a single radio antenna. BLE uses a simpler modulation system.Channel – Definable frequency region with independently controlled acoustic properties such as gain or compression. Properties of channels are usually under the control of the audiologist by use of programming software. For the purposes of this contract, the term “band” is synonymous with the term “channel”. Circuit – Combination of electronic components carrying an electric current.Classification – Uniform method of describing hearing aids by channels, memories, programmable functions, and other mercial item – For the purpose of this contract, commercial items is any item, other than real property, that is of a type customarily used by the general public or by non-government entities for purposes other than governmental purposes, and (i) has been sold, leased, or licensed to the general public; or (ii) Has been offered for sale, lease, or license to the general public. Completely-in-the-canal (CIC) – A hearing aid designed to fit deeply into the ear canal but is distinct in design from the in-the-canal (ITC) instrument. For the purposes of this contract, deep fitting or “invisible” in the canal hearing aids will be considered to be a variant of completely-in-the-canal (CIC) hearing aids. Custom – A hearing instrument where the component parts, at minimum consisting of a microphone, amplifying circuit, and receiver, are contained within a shell designed from a cast or mold made from an individual ear. Instruments designated as “Custom” will fit only one ear of one individual.Custom Hearing Aid – For the purposes of this contract, a custom hearing aid (CHA) includes the following form factors: full shell (including low profile and half shell variants), canal (including mini-canal variants), and completely-in-the-canal (CIC) hearing aids (including deep fitting or “invisible” variants). Data logging – Internal tracking and storage of data on such things as total daily use, average daily use, use of different programs or features, changes in gain or programs, or sound levels of various listening environments. Digital Modulation – Digital modulation is similar to analog modulation, but rather than continuously changing analog amplitude, frequency, or phase of the carrier, the modulation changes discrete values of these attributes that correspond to digital (binary) code.Dummy Aids/Devices – any hearing device that is an empty shell and not functional and therefore not considered a medical device.Electronic data interchange (EDI) – As used in this solicitation/contract, means a technique for electronically transferring and storing formatted information between computers utilizing established and published formats and codes, as authorized by the applicable Federal Information Processing Standards.Extra Component – Interfaces and components that are offered in the packages and for which the Government may place individual orders following the expiration of the 180-day trial period, during the new aid warranty.Far Field connectivity - for the purposes of this contract, Far Field Connectivity is a means of delivering signals to a device (either directly to a hearing aid or to the hearing aid via an intermediary NFMI conversion device – See Near Field Connectivity) over a distance greater than 2 meters. This is accomplished by using a radio frequency (RF) transmitter connected to the originating source to convert the signal to the appropriate RF signal for receiving by the hearing aids or intermediary device. The signal being transmitted may be a converted acoustic or other information carrying (e.g., programming) signal to be used by the hearing instrument.Feedback Suppression – Circuitry that attempts to reduce feedback oscillation using gain-frequency response control (e.g. digital filters or automatic search and destroy algorithms), phase control or phase shifting algorithms, feedback path cancellation algorithms, or frequency shifting algorithms. Form Factor –For the purposes of this contract, form factors for custom hearing aids (CHA) are full shell (including low profile), half shell, canal (including mini-canal), and completely-the-canal (including deep fitting or invisible in the canal). Frequency Modulation – Frequency modulation involves modulation of a carrier wave frequency by the information frequency.Full Product Line – For the purposes of this contract, full product line refers to form factors within the custom hearing aid (CHA) product line. At a minimum, the CHA product line shall include the following form factors: full shell, half shell, canal, and completely-in-the-canal (CIC).Full Shell – A hearing aid designed to fit within the ear canal that completely fills the concha and ear canal. For the purposes of this contract, low profile will be considered a variant of full shell. Group — A group is a categorization of hearing aid characteristics or form factor defined by the physical aspects of the device such as size, casing, configuration, technology, or signal routing properties. For the purposes of this contract, groups are defined as follows: Group 1 (custom hearing aids), Group 2 (behind-the-ear hearing aids, including open-ear BTE hearing aids), Group 3 (receiver-in-the-ear hearing aids), Group 4 (wireless systems), Group 5 (earmolds), Group 6 (simple wireless remote controls), and Group 7 (CROS, BICROS, Multi-CROS hearing aids). Half Shell – A hearing aid designed to fit within the ear canal but does not completely fill the concha. HIMSA – Hearing Instrument Manufacturers’ Software Association (HIMSA) is a privately owned company, founded in 1993 with the objective of developing, marketing and supporting Noah, which provides one standard for integrated hearing care software. HI-PRO – Universal hardware interface for programming hearing instruments. HI-PRO includes HI-PRO, HI-PRO USB, and HI-PRO 2. Individually-Identifiable Health Information – subset of health information, including demographic information collected from an individual, that is created or received by a health care provider, health plan, or health care clearinghouse; relates to the past, present, or future condition of an individual and provision of, or payment for, health care; and identifies the individual or a reasonable basis exists to believe the information can be used to identify the individual. In-the-canal (ITC) – A hearing aid designed to fit within the ear canal but does not extend into the concha. Also known as canal hearing aids.In-the-ear (ITE) – A hearing aid designed to fit into the concha and ear canal. Includes full-shell and low profile styles. Wireless Connectivity — Technology that connects a hearing aid through wireless (e.g. Bluetooth, magnetic induction, or proprietary RF) interface to other devices.Interface – Device or circuit that links dissimilar technologies (e.g., t-coil, direct audio input boot, Bluetooth? mediated devices, near field magnetic induction, RF).ISO-9001 – Quality Management Standards, International Standards Organization. For the purpose of this solicitation/contract, ISO-9001 and/or ISO 13485 refers to the ISO-9001-2008 (or most current) standard and/or the most current standard of ISO 13485.Low Profile – A hearing aid designed to fit within the ear canal and fills the concha but has a slimmer case design than the standard full shell. For the purpose of this contract, a low profile hearing aid is considered to be a variant of a full shell hearing aid.Mic-in-Helix – A variant of the in-the-canal hearing aid where the microphone is located outside the body of the hearing aid. The body of the hearing aid is located within the ear canal.Mild Hearing Loss – Hearing loss where the air conduction thresholds fall within the range of 26 dB and 40 dB HL, referenced to ANSI S3.6-2010.Mini-canal – A variant of the in-the-canal hearing aid.Model – A manufacturer’s commercial designation of a hearing aid. For contracting purposes, two instruments containing the same features and form factor (e.g., BTE) that differ only in gain and/or output characteristics are considered to be two separate models if they are commercially advertised as such.Model Change – A model package change, when indicated in the 180-day trial period, when the originally ordered model is identified as not suitable for the selected fitting.Moderate Hearing Loss – Hearing loss where the air conduction thresholds fall within the range of 41 dB and 60 dB HL, referenced to ANSI S3.6-2010.Near Field connectivity – for the purposes of this contract, Near Field Magnetic Induction (NFMI) and Near Field Connectivity will be used interchangeably. This is a means of delivering signal over a short distance (1 meter or less). For situations other than a “looped” room or environment, the hearing instrument user is required to wear an intermediary device that generates the NFMI signal that is transmitted to it via Bluetooth? or other radio frequency generating devices (see Far Field Connectivity). The signal being transmitted may be a converted acoustic or other information carrying (e.g., programming) signal to be used by the hearing instrument. Noah --. Certified software system developed by HIMSA, designed specifically for the hearing care industry. Serves as a common platform for exchanging data between proprietary hearing aid software and provides hearing care professionals with a unified system for performing client-related tasks. Noah Link Wireless Programmer- industry-standard programming interface based on the Bluetooth Low Energy (BLE) standard, which provides wireless programming between a computer and BLE enabled hearing instruments.Noise Reduction – Circuitry that attempts to optimize signal to noise ratio by attenuating steady state low level noise in the environment. Non- VA Care – Health care services purchased from non-VA providers. Non-VA Medical Care was called “fee care” or “fee basis care” in the past. Open Ear Fitting BTE – A hearing instrument where the component parts are contained within a behind-the-ear casing and coupled to the ear via a tube and non-occluding ear tip or bud. The casing may be fit to either ear. The tubing/ear tip combination may be designated for left or right ears. Casing and coupling tubing/tips are not custom designed for specific individual ears unless a custom earmold is ordered for the patient.Package – The combination of compatible primary and secondary features that may be contained within a single device order. Not all features need to be included in an order.Package Price – Includes all primary feature pricing for one hearing aid. Personally Identifiable Information (PII) – Any information which can be used to distinguish or trace an individual’s identity, such as their name, Social Security Number, biometric records, etc., alone, or when combined with other personal or identifying information that is linked to a specific individual, such as date and place of birth, mother’s maiden name, etc.Primary Features – Features that primarily define the hearing aid: circuit, components (switches, buttons), interfaces (T-coils, remote controls, direct audio input), microphones, and charging units.Note: rechargeable hearing aid charging units are considered primary features and are included in the package price at half of the offered price as reflected on Attachment D-1.Profound Hearing Loss – Hearing loss where the air conduction thresholds fall at or above 91 dB HL, referenced to ANSI S3.6-2010.Power Hearing Aid – A hearing aid which has a matrix at or above a maximum power output (MPO) of 125 dB SPL and maximum gain of 60 dB SPL.Programmable – Programmable digital hearing aids are devices whose electroacoustic characteristics are determined by modification of the settings of the unit using a computer system, wireless programmers and a software program. The programmable function allows adjustment of the frequency response, gain, output, and other characteristics (e.g., compression) and replaces trimmers. Some acoustic or user functions may be controlled manually with buttons, switches and/or remote controls.Programming Parameters – Acoustic properties or user functions of the hearing aid controlled by programming software.Protected Health Information (PHI) – is individually-identifiable health information held by a covered entity or by a business associate acting on its behalf. PHI excludes education records covered by the Family Educational Rights and Privacy Act, as amended, 20 U.S.C. § 1232g, records described at 20 U.S.C. § 1232g(a)(4)(B)(iv), and employment records held by a covered entity in its role as employer. Within VA, VHA is the only covered entity. Certain other VA components, such as OIT, are business associates of VHA.Receiver-in-the-Canal – Any hearing aid where the receiver is located in the ear canal. The remaining chassis may be located anywhere on or behind the pinna. Includes receiver-in the-ear (RITE) hearing aids.ROES– Remote Order Entry System is the hearing aid ordering and decision support system used by VA audiologists ordering through DLC.Secondary Features – Features to customize the hearing aid: shell color, shell and faceplate options, volume controls, venting, dexterity options, shell retention, comfort seals, wax protection, and microphone protection.Sensitive Personal Information – Information maintained by VA or its authorized contractors including education, financial transactions, medical history, criminal or employment history, and information that can be used to distinguish or trace the individual’s identity, including: name, social security number (SSN), date of birth, mother’s maiden name, or biometric records. Also known as individually-identifiable information. Severe Hearing Loss – Hearing loss where the air conduction thresholds fall within the range of 61 dB and 90 dB HL, referenced to ANSI S3.6-2010.Shell – Casing in which circuitry is housed.Solid State Batteries – batteries that use solid electrolytes.Speech Processing – Mathematical algorithm that attempts to separate speech from competing noise. May incorporate a separation algorithm based on statistical patterns in incoming sounds, e.g. speech microstructure, spectral and temporal patterns (modulation), speech feature algorithms, speech recognition, or frequency transposition. Standard Tessellation Language (STL)- A file format native to the stereolithography CAD software created by 3D Systems. This file format is supported by many other software packages; it is widely used for rapid prototyping and computer-aided manufacturing (additive manufacturing or 3D printing). STL files describe only the surface geometry of a three-dimensional object without any representation of color, texture or other common CAD model attributes. The STL format specifies both ASCII and binary representations.Wireless Programmability – Wireless communication between the programming interface device and hearing aids. For the purpose of this contract, wireless programming does not include NOAHLink?, which allows wireless communication between PC and the programming unit but has wired connections between the programming interface and the hearing aids. Wireless FM Receiver – A wireless receiver is a device that receives signals (e.g. DM/FM) from a wireless transmitter.Wireless System – A system designed to interface to hearing aids through any wireless technology, including but not limited to Bluetooth?, 900 MHz Industrial Scientific Medical (ISM) band, 2.4 GHz ISM, or proprietary RF. Wireless FM System - A system designed to interface to hearing aids through any wireless technology, including but not limited to Bluetooth?, 900 MHz Industrial Scientific Medical (ISM) band, 2.4 GHz ISM, or proprietary RF.Wireless FM Transmitter – Device that converts a sound signal, either acoustic or electric representation, to a wireless signal and transmits it to hearing aids, either directly or through a wireless adaptor. Year – For this contract, 365 calendar days.SECTION B - CONTINUATION OF SF 1449 BLOCKSB.1 CONTRACT ADMINISTRATION DATA 1. Contract Administration: All contract administration matters will be handled by the following individuals: a. CONTRACTOR:(1) Contractor. Contractor must maintain a letter designating primary or primary/alternate points of contact(s) with contractual authority to be contacted for prompt contract administration. Designation should be on company letterhead with the following information:(i) Date(ii) Contract number(iii) Name and title of designee(s)(iv) Address(v) Phone and fax number(vi) Email addressAny changes to the designated individual(s) must be provided to the Contracting Officer, in writing, with the proposed effective date of the change. (a) The contractor shall contact the Contract Specialist or Contracting Officer on all matters pertaining to administration. Only the contracting officer is authorized to make commitments or issue changes that will affect the price, quantity, delivery or terms of the contract. (b) The contractor shall designate a primary or primary/alternate person to serve as the contract administrator for the contract. The contract administrator is responsible for overall compliance with contract terms and conditions. The contract administrator is also the responsible official for issues concerning the Contractor’s Report of Sales and Customer User Fee (CUF). The contractor’s designation of representatives to handle certain functions under this contract does not relieve the contract administrator of responsibility for contract compliance. b. GOVERNMENT: Contracting Officer 36C791 Department of Veterans AffairsCommodities & Services Acquisition Svc (003B6E)555 Corporate CircleGolden CO 80401-5621Phone: 303-273-6205 Fax: 303-215-9074 Email: DALCAcquisition@ Alternate: Contract SpecialistPhone: 303-273-6205 Fax: 303-215-9074 Email: DALCAcquisition@ 2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:[X]52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or[]52.232-36, Payment by Third Party 3. INVOICES: Invoices shall be submitted in arrears: a. Quarterly[] b. Semi-Annually[] c. Other[X] Upon completion of delivery order 4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.As shown on individual delivery ordersB.2 ACKNOWLEDGEMENT OF AMENDMENTSACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:AMENDMENT NODATEB.3 DUN AND BRADSTREET NUMBER / TAX IDENTIFICATION NUMBER(a) Offeror shall provide their Dun and Bradstreet Number .(b) Offeror shall provide their Tax Identification Number .B.4 AFFILIATED COMPANIES RESTRICTIONOnly one company from a group of affiliated companies shall be allowed to receive an award for the commodities required under this solicitation. “Affiliated” is defined, for the purpose of this solicitation, as: Any business concerns, organizations or individuals are affiliated with each other if, directly or indirectly, (a) either one controls or has the power to control the other or (b) a third-party controls or has the power to control both. Indicia of control include, but are not limited to, interlocking management or ownership, identity or interests among family members, shared facilities, equipment, and common use of employees. This restriction extends to novation agreements after award.B.5 BACKGROUNDThe Department of Veterans Affairs (VA) has identified Digital Hearing Aids, Simple Wireless Remotes, Wireless Systems, and Hearing Aid Earmolds as uniform preferred products for consolidated contracting through the VA National Hearing Aid Program. B.6 PURPOSE AND OBJECTIVE(a) The purpose of this schedule is to define the requirements for the VA National Hearing Aid Program managed by the VA DLC to provide a complete wireless communication system for Veterans with hearing loss. The system includes various types of digital hearing aids, rechargeable and non-rechargeable, wireless systems and types/styles of earmolds. Optional items are digital wireless CROS transmitters, simple wireless remotes and CI compatible devices.(b) The purpose of the schedule is to provide the contracted items for VA Audiology and Speech Pathology Services at the VA Medical Centers (VAMCs) as a primary source. OGAs, via an Inter-Agency Agreement (IAA) authorized by the VA DLC, may use the contracts as a source.(c) The objective is to award multiple firm-fixed price indefinite delivery indefinite quantity (IDIQ) contracts to cover the various needs of the Government. (d) Another objective is to ensure availability and consistency of products for national usage and to obtain volume-based pricing.B.7 SCOPE(a) This schedule covers the following types of digital hearing aids: custom (CHA), behind-the-ear (BTE); and receiver-in-the-canal (RIC). It also includes wireless systems that require a hearing aid in order to function; various types/styles of earmolds; digital wireless CROS transmitters; simple wireless remotes; rechargeable hearing aids; CI compatible devices; primary and secondary features, extra components, programming software and training related to the devices covered within the schedule.(b) The schedule will result in multiple awards, fixed priced IDIQ contracts for the period of November 1, 2019 through October 31, 2024. (c) Contracts will be used as a primary source by VA medical facilities. Other Government agencies, authorized by the VA DLC, may use the contracts as a source. Authorized agencies are as follows: Department of Defense (DoD), Indian Health Services (IHS), Health & Human Services (HHS), and Bureau of Prisons (BOP). Upon mutual agreement between the Contractors and Government, other Government agencies (OGAs) may be added to the contract by modification.(d) Hearing aids, wireless systems, earmolds and simple remotes will be ordered from time to time as such quantities as needed to fill agency requirements in accordance with current applicable supply procedures. Orders will be in accordance with Federal Acquisition Regulation, agency procurement policy and requirements specified within the contract. Items will be for delivery worldwide, f.o.b. destination. The Contractor will be obligated to deliver all items that may be ordered during the term of the contract. There is no expressed or implied guarantee that the quantities will be ordered regularly.B.8 PRICING(a) Devices are purchased with a package price for model and components offered with the package.(b) Changes within the package can be made during the trial period as stated in Section B.15, if applicable (See Section B.15). Changes to a hearing aid, which moves the selection(s) into a different model, would require the difference in price to be charged or credited accordingly. During the trial period only three (3) changes within a package can be made at no cost.(c) After the trial period, any extra components must be ordered separately. The extra component pricing shall be used for those changes. There will be no credit issued for components removed from a device. Extra components can only be added during the new device warranty period. B.9 DELIVERY INFORMATION(a) Delivery is f.o.b. destination, worldwide.(b) Delivery time frame after receipt of order (ARO) is 10 calendar days. Any items not received within the agreed period will be considered delinquent and will result in a negative Contractor Performance Assessment Reporting System (CPARS) rating.(c) Delivery will be to multiple destinations. No orders placed under this contract shall be sent directly to a patient. (d) Other Government agencies may place their delivery order directly with contractors at the contractual rates, using the ordering procedures outlined in Section B.30. The instruments will be shipped to the facility address on the contractor provided form.(e) Expedited Delivery. When the contract delivery schedule does not meet the urgent need of the ordering activity, the Government reserves the right to request accelerated deliveries under this contract. In the event the Government desires expedited delivery, the ordering activity shall telephonically contact the contractor and inquire into the feasibility of obtaining accelerated delivery. The contractor shall respond to the inquiry within one (1) business day. If the contractor agrees to an accelerated delivery schedule acceptable to the ordering activity, no additional shipping charges will be incurred as a result of the accelerated delivery.B.10 INSTRUCTIONS FOR PRICINGThis requirement is for “package pricing”. Pricing shall be provided for all years for Groups offered and all “Required” Groups and Categories shall be submitted to be considered. Provide an Excel spreadsheet showing offered prices and commercial prices for each Group and Category subset, following instructions in Attachment D-1, New Model Submission. Items offered shall be by commercial name only. DO NOT include the Customer User Fee (CUF) in the prices submitted in your proposal. A 4.0% CUF will be added by the Contracting Officer, if receiving an award, to the agreed upon price, which will become the contract price. See table below for specific group and category requirements.Group CategoryType of Hearing Aid Pricing Structure Required or Optional to Bid UponGroup 1Category 1CHA Non-RechargeableThere is one price for all models and components offered in each form factor (shell type). RequiredCategory 2CHA RechargeableThere is one price for all models and components offered in this group and category. Pricing includes the cost of the charging unit and battery as applicable. OptionalGroup 2Category 1BTE Non-RechargeableThere is one price for all models and components offered in this subset. RequiredCategory 2BTE RechargeableThere is one price for all models and components offered in this subset. Pricing includes the cost of the charging unit and battery as applicable. OptionalGroup 3Category 1RIC Non-RechargeableThere is one price for all models and components offered in this subset. RequiredCategory 2RIC RechargeableThere is one price for all models and components offered in this subset. Pricing includes the cost of the charging unit and battery as applicable. RequiredGroup 4Category 1Wireless SystemsEach item offered will be priced separately. One price for all items offered does not apply to this Group and Categories. OptionalCategory 2Wireless FM SystemsOptionalGroup 5EarmoldsThere is only one price for all earmolds offered in Group 5 Earmolds in Group 5 are those purchased after the 180-day trial period. RequiredGroup 6Simple Wireless Remote ControlsThere is one price for all remote controlsOptionalGroup 7Category 1CROS Non-RechargeableThere is one price for all models and components offered in this subset. OptionalCategory 2CROS RechargeableThere is one price for all models and components offered in this subset. Pricing includes the cost of the charging unit and battery as applicable.OptionalGroup 8Category 1CI Compatible Hearing AidsEach item offered will be priced separately. One price for all items offered does not apply to this Group and Categories.OptionalCategory 2CI Compatible Wireless SystemsOptionalSeparately Price ItemsEar ScanThere is one price for all ear scansOptional(a) Pricing for Group 1 Category 1, Custom Digital Hearing Aids Non-Rechargeable.(1) There is one price for all models and components offered in each Form factor (shell type). Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered prices and commercial prices for CHA devices following instructions in Attachment D-1 New Model Submission Format.(b) Pricing for Group 1 Category 2, Custom Digital Hearing Aids Rechargeable.(1) There is one price for all models and components offered in Group 1 Category 2. Pricing includes the cost of the charging unit and battery as applicable. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered prices and commercial prices for CHA devices following instructions in Attachment D-1 New Model Submission Format.(c) Pricing for Group 2 Category 1, Behind-the-Ear Digital Hearing Aids Non-Rechargeable.(1) There is one price for all models and components offered in Group 2 Category 1. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered prices and commercial prices for BTE devices following instructions in Attachment D-1 New Model Submission Format.(d) Pricing for Group 2 Category 2, Behind-the-Ear Digital Hearing Aids Rechargeable.(1) There is one price for all models and components offered in Group 2 Category 2. Pricing includes the cost of the charging unit and battery as applicable. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered prices and commercial prices for BTE devices following instructions in Attachment D-1 New Model Submission Format. (e) Pricing for Group 3 Category 1, Receiver-in-the-Canal Digital Hearing Aids Non-Rechargeable.(1) There is one price for all models and components offered in Group 3 Category 1. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered prices and commercial prices for RIC devices following instructions in Attachment D-1 New Model Submission Format.(f) Pricing for Group 3 Category 2, Receiver-in-the-Canal Digital Hearing Aids Rechargeable.(1) There is one price for all models and components offered in Group 3 Category 2. Pricing includes the cost of the charging unit and battery as applicable. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered prices and commercial prices for RIC devices following instructions in Attachment D-1 New Model Submission Format.(g) Pricing for Group 4, Wireless Systems.(1) Each item offered will be priced separately. One price for all items offered does not apply to this Group and Categories. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered prices and commercial prices for wireless system devices following instructions in Attachment D-1 New Model Submission Format.(h) Pricing for Group 5, Earmolds.(1) There is only one price for all earmolds offered in Group 5 (Earmolds in Group 5 are those purchased after the 180-day trial period). Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered prices and commercial prices for earmolds following instructions in Attachment D-1 New Model Submission Format.(i) Pricing for Group 6, Simple Wireless Remote Controls.(1) There is one price for all remote controls. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered prices and commercial prices for remote controls following instructions in Attachment D-1 New Model Submission Format.(j) Pricing for Group 7 Category 1, Wireless CROS Transmitters Non-Rechargeable.(1) There is one price for all models and components offered in Group 7 Category 1. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered price and commercial prices for devices offered following instructions in Attachment D-1 New Model Submission Format. (k) Pricing for Group 7 Category 2, Wireless CROS Transmitters Rechargeable.(1) There is one price for all models and components offered in Group 7 Category 2. Pricing includes the cost of the charging unit and battery as applicable. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered price and commercial prices for devices offered following instructions in Attachment D-1 New Model Submission Format.(l) Pricing for Group 8 Cochlear Implant (CI) Compatible Devices(1) Each item offered will be priced separately. One price for all items offered does not apply to this Group and Categories. Items offered shall be by commercial name only.(2) Provide an Excel spreadsheet showing offered price and commercial prices for devices offered following instructions in Attachment D-1 New Model Submission Format.(m) DO NOT include the Customer User Fee (CUF) in the prices submitted in your proposal. A 4.0% CUF will be added by the Contracting Officer, if receiving an award, to the agreed upon price, which will become the contract price.(n) Separately priced items. (1) Ear scans - This CLIN is to facilitate the Contractors’ ability to get paid for the utilization of third party ear scan vendor cloud service. Pricing shall be fixed price and only reflective of the cost the contractor incurs for utilizing said service.B.11 SCHEDULE OF ITEMSHearing Aids – Digital custom (CHA), behind-the-ear (BTE), receiver-in-the-canal (RIC) These items correspond to Group 1, Group 2, Group 3 and Group 8, Category 1, respectively.Simple Remote Controls – Remote controls are compatible with hearing aids in Groups 1-3, Group 7 and Group 8, if offered.Wireless Systems – Wireless systems consist of a full suite of transmitters, receivers, adaptors, and interfaces designed to function with hearing aids as an integrated system to optimize communication in various listening environments and interface various devices such as TV, telephones, and computers to the hearing aids. Wireless systems shall be compatible with at least one device in Groups 1-3 if offered.Earmolds – Earmolds are integral parts of the hearing aid (Group 2, 3, 7 and 8).CROS transmitters – A transmitter that is designed to send the signal from one hearing aid to another for the purpose of creating a CROS, BICROS, or Multi-CROS system. The transmitter does not use any adaptors (such as boots or audio shoes) to achieve this function. The transmitter may be compatible with other wireless devices. Cochlear Implant (CI) Compatible Device –A device designed to wireless communicate with a CI processor. Models – Offerors shall designate models of their hearing aids on the basis of their commercial designation. Detailed explanation may be found in B.12 Product Technical Requirements Section XI Models.Estimated Quantities – Estimated quantities are based on average annual total quantities and thus reflect quantities to multiple vendors. Estimated quantities noted represent the VA and OGAs noted within the Scope.Instructions – In addition to completing this section, refer to Attachment D-1 New Model Submission Format for additional pricing requirements. Worksheets for offered Groups must be completed and submitted with proposal.Contract Periods – The contract performance is: November 1, 2019 through October 31, 2024.Group 1 Category 1 – Custom (CHA) Digital Hearing Aids Non-Rechargeable Power (Required – Minimum of 1, Maximum of 4)CLINDescription1Full Shell. HCPCS – V5256. *Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price212,573$__________$_______________Model Names:Group 1 Category 1 – Custom (CHA) Digital Hearing Aids Non-Rechargeable Power (Required – Minimum of 1, Maximum of 4)CLINDescription2Half Shell. HCPCS – V5256.*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price243,833$__________$_______________Model Names:Group 1 Category 1 – Custom (CHA) Digital Hearing Aids Non-Rechargeable Power (Required – Minimum of 1, Maximum of 4)CLINDescription3Canal. HCPCS – V5255.*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price184,192$__________$_______________Model Names:Group 1 Category 1 – Custom (CHA) Digital Hearing Aids Non-Rechargeable Power (Required – Minimum of 1, Maximum of 4)CLINDescription4CIC. HCPCS – V5254.*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price119,700$__________$_______________Model Names:Group 1 Category 2 – Custom (CHA) Digital Hearing Aids Rechargeable Power (Optional - Maximum of 8)CLINDescription5CHA. HCPCS – V5256.*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price49,702$__________$_______________Model Names:TOTAL – GROUP 1 (CLINs 1-5) $_____________________Group 2 Category 1 – Behind-the-Ear (BTE) Digital Hearing Aids Non-Rechargeable Power (Required – Minimum 2 Power, Maximum of 8)CLINDescription6BTE. HCPCS – V5257.*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total PricePricing:330,327$__________$_______________Model Names:Group 2 Category 2 – Behind-the-Ear (BTE) Digital Hearing Aids Rechargeable Power (Optional - Maximum of 8)CLINDescription7BTE. HCPCS – V5257.*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price49,182$__________$_______________Model Names:TOTAL – GROUP 2 (CLINs 6-7) $_____________________Group 3 Category 1 – Receiver-in-the-Canal (RIC) Digital Hearing Aids Non-Rechargeable Power (Required – Minimum 1 Power, Maximum 8)CLINDescription8RIC. HCPCS – V5257.*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price1,652,154$__________$_______________Model Names:Group 3 Category 2 – Receiver-in-the-Canal (RIC) Digital Hearing Aids Rechargeable Power (Required - Maximum of 8)CLINDescription9RIC. HCPCS – V5257.*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5) Est. Qty.Unit PriceEst. Total Price 1,105,987$__________$_______________Model Names:TOTAL – GROUP 3 (CLINs 8-9) $_____________________Group 4 Category 1 – Wireless Systems (Required – No Maximum)Estimated quantities based on multiple vendors and various types of wireless systems.CLINEstimated Quantity10707,749For each device offered list the model name, HCPCS code, and pricing. Use the following format for each model offered. If you need additional CLINs, please use the format below and note on additional paper. Include additional pricing within this section.*Pricing Includes Two Year Warranty (estimated quantity includes years 1-5)CLIN-10aModel Name: HCPCS Code: Pricing:10aUnit Price$__________Est. Total Price $__________ CLIN-10bModel Name: HCPCS Code: Pricing:10bUnit Price$__________Est. Total Price $__________ CLIN-10cModel Name: HCPCS Code: Pricing:10cUnit Price$__________Est. Total Price $__________ CLIN-10dModel Name: HCPCS Code: Pricing:10dUnit Price$__________Est. Total Price $__________ CLIN-10eModel Name: HCPCS Code: Pricing:10eUnit Price$__________Est. Total Price $__________ CLIN-10fModel Name: HCPCS Code: Pricing:10fUnit Price$__________Est. Total Price $__________ Group 4 Category 2 – Wireless FM Systems (Optional)Estimated quantities based on multiple vendors and various types of wireless FM systems.CLINEstimated Quantity1122,904For each device offered list the model name, HCPCS code, and pricing for all years. Use the following format for each model offered. If you need additional CLINs, please use the format below and note on additional paper. Include additional pricing within this section.*Pricing Includes Two Year Warranty (estimated quantity includes years 1-5)CLIN-11aModel Name: HCPCS Code: Pricing:11aUnit Price$__________Est. Total Price $__________ CLIN-11bModel Name: HCPCS Code: Pricing:11bUnit Price$__________Est. Total Price $__________ CLIN-11cModel Name: HCPCS Code: Pricing:11cUnit Price$__________Est. Total Price $__________ CLIN-11dModel Name: HCPCS Code: Pricing:11dUnit Price$__________Est. Total Price $__________ CLIN-11eModel Name: HCPCS Code: Pricing:11eUnit Price$__________CLIN-11fModel Name: HCPCS Code: Pricing:11fUnit Price$__________Est. Total Price $__________ TOTAL – GROUP 4 (CLINs 10-11) $_____________________Group 5 – Earmolds for Hearing Aids (Required)*Pricing is for earmolds purchased after the trial period (estimated quantity includes years 1-5)CLINDescription12Earmolds. HCPCS Code __________ Est. Qty.Unit PriceEst. Total Price500,000$__________$_______________Model Names:TOTAL – GROUP 5 (CLIN 12) $_____________________Group 6 – Simple Wireless Remote Controls (Optional)CLINDescription13Simple Remote Controls. HCPCS Code __________*Pricing Includes Two Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price364,283$__________$_______________Model Names:TOTAL – GROUP 6 (CLIN 13) $_____________________Group 7 Category 1 – Wireless CROS Transmitters Non-Rechargeable Power (Optional)CLINDescription14Wireless CROS transmitters.HCPCS Code __________*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price47,518$__________$_______________Model Names:HCPCS Code:Group 7 Category 2 – Wireless CROS Transmitters Rechargeable Power (Optional)CLINDescription15Wireless CROS transmitters.HCPCS Code __________*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)Est. Qty.Unit PriceEst. Total Price7125$__________$_______________Model Names:HCPCS Code:TOTAL – GROUP 7 (CLINs 14-15) $_____________________Group 8 Category 1 – CI Compatible Devices – Hearing Aids (Optional)Estimated quantities based on multiple vendors and various styles of CI compatible hearing aids.CLINEstimated Quantity161000For each device offered list the model name, HCPCS code, and pricing for all years. Use the following format for each model offered. If you need additional CLINs, please use the format below and note on additional paper. Include additional pricing within this section.*Pricing Includes Three Year Warranty (estimated quantity includes years 1-5)CLIN-16aModel Name: HCPCS Code: Pricing:16aUnit Price$__________Est. Total Price $__________ CLIN-16bModel Name: HCPCS Code: Pricing:16bUnit Price$__________Est. Total Price $__________ CLIN-16cModel Name: HCPCS Code: Pricing:16cUnit Price$__________Est. Total Price $__________ CLIN-16dModel Name: HCPCS Code: Pricing:16dUnit Price$__________Est. Total Price $__________ CLIN-16eModel Name: HCPCS Code: Pricing:16eUnit Price$__________Est. Total Price $__________ CLIN-16fModel Name: HCPCS Code: Pricing:16fUnit Price$__________Group 8 Category 2 – CI Compatible Devices – Wireless Systems (Optional)Estimated quantities based on multiple vendors and various styles of CI compatible wireless systems.CLINYI17500For each device offered list the model name, HCPCS code, and pricing for all years. Use the following format for each model offered. If you need additional CLINs, please use the format below and note on additional paper. Include additional pricing within this section.*Pricing Includes Two Year Warranty (estimated quantity includes years 1-5) CLIN-17aModel Name: HCPCS Code: Pricing:17aUnit Price$__________Est. Total Price $__________ CLIN-17bModel Name: HCPCS Code: Pricing:17bUnit Price$__________Est. Total Price $__________ CLIN-17cModel Name: HCPCS Code: Pricing:17cUnit Price$__________Est. Total Price $__________ CLIN-17dModel Name: HCPCS Code: Pricing:17dUnit Price$__________Est. Total Price $__________ CLIN-17eModel Name: HCPCS Code: Pricing:17eUnit Price$__________Est. Total Price $__________ CLIN-17fModel Name: HCPCS Code: Pricing:17fUnit Price$__________Est. Total Price $__________ TOTAL – GROUP 8 (CLINs 16-17) $_____________________SEPERATELY PRICED ITEMSCLINDescriptionEst. Qty.Unit PriceEst. Total Price18Ear Scan (Optional)Pricing to offset the cost of utilizing third party vendor.HCPCS Code __________Pricing:2,862,222$__________$_______________Model Names:HCPCS Code:TOTAL – SEPERATELY PRICED ITEMS (CLIN 18) $__________________B.12 PRODUCT TECHNICAL REQUIREMENTSI. GENERAL (a) Group 1 Category 1 (CHA Non-Rechargeable), Group 2 Category 1 (BTE Non-Rechargeable), Group 3 Category 1 (RIC Non-Rechargeable), Group 3 Category 2 (RIC-Rechargeable), Group 4 Category 1 (Wireless Systems), and Group 5 (Earmolds) are required. These Groups must be offered or the offer will not be considered. Group 1 Category 2, Group 2 Category 2, Group 4 Category 2, Group 6, Group 7 and Group 8 are optional. All hearing aids in Group 1 Category 1 (CHA Non-Rechargeable), Group 2 Category 1 (BTE Non-Rechargeable), Group 3 Category 1 (RIC Non-Rechargeable), Group 3 Category 2 (RIC-Rechargeable) must be compatible with one or more wireless systems in Group 4 Category 1, unless not technologically feasible (i.e. the hearing instrument is too small to accommodate the necessary components for the wireless technology). Note: For the purposes of this solicitation/contract, the term “not technologically feasible” means that a feature is impractical due to physical size of the hearing aid or not consistent with industry standards. “Not technologically feasible” is not due to vendor’s design or marketing decisions. (b) All hearing aids, wireless systems, wireless FM systems and simple wireless remote controls shall be serialized. (c) Any device that requires FDA pre-market (510K) approval shall have such approval at the time of submission to the Government for consideration of award and/or modification(s). (d) Shipping containers and presentation cases will not include advertising, surveys or questionnaires, cross-selling literature, or insurance offers. (e) Each device shipment shall include a barcode which provides the make, model and serial number of the devices included in the shipment when scanned.(f) Specific group requirements are listed below. Any exceptions will be noted under the group requirements. (g) All batteries supplied by vendor shall be mercury-free. (h) Smartphones will not be provided as part of this contract.II. DESCRIPTION OF HEARING AIDS(a) All hearing aids shall be fully programmable. Circuits shall include true digital processing. Analog devices will not be considered. All hearing aids must be wireless unless otherwise specified under the group description.(b) Minimum shade/color availability shall be dark, medium, and light skin colors for all groups below. Other colors may be provided. (c) The following items (1-5) shall be included in packaging:(1) Cleaning tool/cloth (at least one).(2)Soft and hard carrying case.(3) Literature specific to the enclosed instrument/s and its features.Packaging list/invoice. Items that allow the patient to maintain or use the instruments effectively (e.g., cleaning tools, wax prevention kits, replacement ear tips, fixed length slim tubing, phone magnets) and/or educational materials about the hearing instrument provided and/or general information about hearing loss may be provided. Small tote bags may be included with the device for the patient’s use to carry thedevice(s), supplies, and literature home.Items that will assist the clinician in fitting or instructing the patient in the use of theinstrument (vent plugs, color chips, various size domes/ear tips, tubing lengths) may be included with the instrument(s). (d) Up to 8 mercury-free batteries per order may be provided at the vendor’s option. Hearing aids in Groups 1-3, 7 and 8 shall be designed to use batteries that are commercially and readily available for acquisition by the DLC from various contractors.(e) In accordance with current FDA regulatory standards 21 CFR 801.420, hearing aids shall be clearly and permanently marked with the name of manufacturer or distributor, the model name or number, the serial number, and the year of manufacture. A “+” symbol to indicate the positive connection for battery insertion, unless it is physically impossible to insert the battery in the reversed position. It is preferred that serial numbers begin with the year of manufacture. (f) Information shall be provided in the hearing aid shipment regarding the battery status of rechargeable hearing aids to include the standard charge of the battery when shipped, the battery life estimates for the hearing aid when on the shelf (i.e. drain rate) and the battery life estimates when amplifying sound and when both amplifying sound and streaming. III. GROUP 1 – CUSTOM HEARING AID (CHA) DIGITAL PRODUCTS (REQUIRED)(a) Physical Characteristics: For the purpose of this solicitation/contract, the term CHA includes full shell, half shell, canal and completely-in-the-canal (CIC) form factors. Group 1 hearing aids shall be available in the required minimum colors in addition to red/blue. Exception: Shells for Group 1 hearing aids that are made of other than standard materials (e.g., hypoallergenic material, titanium) are not required to be available in all of these colors. (b) Product Line: At minimum, the contractor shall offer the following form factors: full shell, half shell, canal, and CIC. For the purposes of this solicitation/contract, variants of the full shell device (e.g., low profile) shall be considered to be a full shell device. Variants of the canal device (e.g., mini canal, microphone in helix) shall be considered to be a canal device. Variants of CIC devices (e.g. deep fitting or invisible-in the-canal designs) shall be considered to be a CIC device. Note: Due to size/technology limitations, CIC devices are exempt from the wireless requirements. GROUP 1 – CATEGORY 1 – NON-RECHARGEABLE POWER (REQUIRED)(a) Minimal Technical Requirements for Group 1 CHA Products:(1) Five or more channels.(2) Three or more programs. (3) Adaptive directional microphone technology, unless not technologically feasible due to the size of the instrument.(4) Adaptive signal processing.(5) Noise reduction strategies for steady state and transient noise. (6) Wireless programmability, except CIC.(7) Programs accessible on the aid or with a remote control, except for CIC.(8) Active feedback suppression. (9) Data logging.(10) Wireless communication between hearing aids, of a binaural set, except CIC.(11) Average total harmonic distortion (THD) calculated by averaging the values measured at 500 Hz, 800 Hz, and 1600 Hz according to the procedures specified in ANSI/ASA S3.22-2014 shall be less than 8%. Refer to Attachment D-4 and D-5.(12) Equivalent input noise level measured according to the procedures specified in ANSI/ASA S3.22-2014 shall not exceed 29 dB. For power instruments, the equivalent input noise level measured according to these procedures shall not exceed 32 dB. Refer to Attachment D-4 and D-5.(13) The contractor shall have a range of models appropriate for mild, moderate, and severe hearing losses. See definition list for definitions of mild, moderate, and severe. (b) Contractors shall offer at least one model in each form factor (i.e., full shell, half shell, canal, and CIC) and as many models for variants as they wish, up to maximum four models per form factor. Contractors must have a minimum of two (2) power hearing aid models.GROUP 1 -CATEGORY 2 – RECHARGEABLE POWER (OPTIONAL)(a) Minimal Technical Requirements for Group 1-Category 2 CHA Products:(1) For the purposes of this contract rechargeable power refers to any hearing aid that utilizes a lithium ion battery or solid-state battery that requires an external charging unit. (2) Five or more channels.(3) Three or more programs. (4) Adaptive directional microphone technology, unless not technologically feasible due to the size of the instrument.(5) Adaptive signal processing.(6) Noise reduction strategies for steady state and transient noise. (7) Wireless programmability.(8) Programs accessible by the user.(9) Active feedback suppression. (10) Data logging.(11) Wireless communication between hearing aids, of a binaural set.(12) Average total harmonic distortion (THD) calculated by averaging the values measured at 500 Hz, 800 Hz, and 1600 Hz according to the procedures specified in ANSI/ASA S3.22-2014 shall be less than 8%. (13) Equivalent input noise level measured according to the procedures specified in ANSI/ASA S3.22-2014 shall not exceed 29 dB. For power instruments, the equivalent input noise level measured according to these procedures shall not exceed 32 dB. (b) Include “-R” at the end of the model name. (c) Contractors must ship the charging unit with hearing aids, not in a separate shipment.(d) Replacement charging units must be ordered as an accessory. (e) Contractors may have a maximum of eight (8) models. Note: The Government reserves the right to change the minimum and maximum number of models in this category based on changes to commercial availability. IV. GROUP 2 – BEHIND-THE-EAR (BTE) HEARING AIDS (REQUIRED)(a) Physical Characteristics: Group 2 includes those instruments whose chassis, which contains the microphone, amplification circuitry and receiver, sits upon and behind the pinna and is coupled to an earmold or ear tip via hollow tubing through which the amplified sound is transmitted. GROUP 2 - CATEGORY 1 – NON-RECHARGEABLE POWER (REQUIRED)(a) Minimal Technical Requirements for Group 2 BTE Products:(1) Five or more channels.(2) Three or more programs.(3) Adaptive directional microphone technology, unless not technologically feasible due to the size of the instrument.(4) Adaptive signal processing.(5) Noise reduction strategies for steady state and transient noise. (6) Wireless programmability.(7) Programs accessible by the user.(8) Active feedback suppression. (9) Data logging.(10) Wireless communication between hearing aids, of a binaural set (11) Average total harmonic distortion (THD) calculated by averaging the values measured at 500 Hz, 800 Hz, and 1600 Hz according to the procedures specified in ANSI/ASA S3.22-2014 shall be less than 8%. Refer to Attachment D-4 and D-5.(12) Equivalent input noise level measured according to the procedures specified in ANSI/ASA S3.22-2014 shall not exceed 29 dB. For power instruments, the equivalent input noise level measured according to these procedures shall not exceed 32 dB. Refer to Attachment D-4 and D-5.(13) All power models shall have T-coil capability whether or not such features are ordered, except when not commercially available or not technically feasible. (14) Contractors shall have a range of models appropriate for mild, moderate, severe, and profound hearing losses. See definition list for definitions of mild, moderate, severe, and profound.(b) Contractors may have a maximum of eight (8) models. Contractors must have a minimum of two (2) power hearing aid models. Note: The Government reserves the right to change the minimum and maximum number of models in this category based on changes to commercial availability. (c) Earmolds and ear tips for BTE instruments: Earmolds must meet requirements listed under Group 5. Contractors shall provide varying sizes of ear tips, domes, or sleeves for optimum fitting options from occluded to open non-occluding design. These ear tips or inserts do not require ear mold impressions from the audiologists. GROUP 2 -CATEGORY 2 – RECHARGEABLE POWER (OPTIONAL) (a) Minimal Technical Requirements for Group 2-Category 2 BTE Products:(1) For the purposes of this contract rechargeable power refers to any hearing aid that utilizes a lithium ion battery or solid-state battery that requires an external charging unit.(2) Five or more channels.(3) Three or more programs. (4) Adaptive directional microphone technology, unless not technologically feasible due to the size of the instrument.(5) Adaptive signal processing.(6) Noise reduction strategies for steady state and transient noise. (7) Wireless programmability.(8) Programs accessible by the user.(9) Active feedback suppression. (10) Data logging.(11) Wireless communication between hearing aids, of a binaural set.(12) Average total harmonic distortion (THD) calculated by averaging the values measured at 500 Hz, 800 Hz, and 1600 Hz according to the procedures specified in ANSI/ASA S3.22-2014 shall be less than 8%. (13) Equivalent input noise level measured according to the procedures specified in ANSI/ASA S3.22-2014 shall not exceed 29 dB. For power instruments, the equivalent input noise level measured according to these procedures shall not exceed 32 dB. (14) Contractors shall have a range of models appropriate for mild, moderate, severe, and profound hearing losses. See definition list for definitions of mild, moderate, severe, and profound.(b) Include “-R” at the end of the model name. (c) Contractors must ship the charging unit with hearing aids, not in a separate shipment.(d) Replacement charging units must be ordered as an accessory. (e) Contractors may have a maximum of eight (8) models. Note: The Government reserves the right to change the minimum and maximum number of models in this cateogry based on changes to commercial availability. (f) Earmolds, ear tips, and tubing for open ear fitting BTE instruments: Earmolds must meet requirements listed under Group 5. Contractors shall provide varying sizes of ear tips, domes, or sleeves for optimum fitting options from occluded to open non-occluding design. These ear tips or inserts do not require ear mold impressions from the audiologists. V. GROUP 3 – RECEIVER-IN-THE-CANAL (RIC) (REQUIRED)(a) Physical Characteristics: For the purpose of this contract, RIC hearing aids include any free form instrument where the receiver of the hearing aid is located in the patient’s ear canal. The remaining chassis of the hearing aid may be located above or behind the pinna of the patient. (b) Product Line: Contractors shall have a range of receivers appropriate for mild, moderate, and severe hearing losses. See definition list for definitions of mild, moderate, and severe. Contractors must have a minimum of one (1) model which has a matrix at or above an MPO of 125 dB SPL and maximum gain of 60 dB SPL. At least one model in Group 3 must utilize the Noah Link wireless programmer. GROUP 3 - CATEGORY 1 – NON-RECHARGEABLE POWER (REQUIRED)(a) Minimal Technical Requirements for Group 3-Category 1 RIC Products:(1) Five or more channels.(2) Three or more programs. (3) Adaptive directional microphone technology, unless not technologically feasible due to the size of the instrument.(4) Adaptive signal processing.(5) Noise reduction strategies for steady state and transient noise. (6) Wireless programmability.(7) Programs accessible by the user.(8) Active feedback suppression. Refer to Attachment D-4 and D-5.(9) Data logging.(10) Wireless communication between hearing aids, of a binaural set. (11) Average total harmonic distortion (THD) calculated by averaging the values measured at 500 Hz, 800 Hz, and 1600 Hz according to the procedures specified in ANSI/ASA S3.22-2014 shall be less than 8%. Refer to Attachment D-4 and D-5.(12) Equivalent input noise level measured according to the procedures specified in ANSI/ASA S3.22-2014 shall not exceed 29 dB. For power instruments, the equivalent input noise level measured according to these procedures shall not exceed 32 dB. Refer to Attachment D-4 and D-5.(b) Contractors may have a maximum of eight (8) models. Contractors must have a minimum of one (1) model compatible with receivers with matrices at or above a maximum power output of 125 dB SPL and maximum gain of 60 dB SPL. Note: The Government reserves the right to change the minimum and maximum number of models in this category based on changes to commercial availability. (c) Earmolds and ear tips for open ear fitting RIC instruments: Earmolds must meet requirements listed under Group 5. Contractors shall provide varying sizes of ear tips, domes, or sleeves for optimum fitting options from occluded to open non-occluding design. These ear tips or inserts do not require ear mold impressions from the audiologists. GROUP 3 - CATEGORY 2 – RECHARGEABLE POWER (REQUIRED)(a) Minimal Technical Requirements for Group 3-Category 2 RIC Products:(1) For the purposes of this contract rechargeable power refers to any hearing aid that utilizes a lithium ion battery or solid-state battery that requires an external charging unit.(2) Five or more channels(3) Three or more programs. (4) Adaptive directional microphone technology, unless not technologically feasible due to the size of the instrument.(5) Adaptive signal processing.(6) Noise reduction strategies for steady state and transient noise.(7) Wireless programmability.(8) Programs accessible by the user.(9) Active feedback suppression. (10) Data logging.(11) Wireless communication between hearing aids, of a binaural set.(12) Average total harmonic distortion (THD) calculated by averaging the values measured at 500 Hz, 800 Hz, and 1600 Hz according to the procedures specified in ANSI/ASA S3.22-2014 shall be less than 8%. (13) Equivalent input noise level measured according to the procedures specified in ANSI/ASA S3.22-2014 shall not exceed 29 dB. For power instruments, the equivalent input noise level measured according to these procedures shall not exceed 32 dB. (b) Include “-R” at the end of the model name. (c) Contractors must ship the charging unit with hearing aids, not in a separate shipment.(d) Replacement charging units must be ordered as an accessory. (e) Contractors may have a maximum of eight (8) models. Note: The Government reserves the right to change the minimum and maximum number of models in this category based on changes to commercial availability. (f) Earmolds and ear tips for open ear fitting RIC instruments: Earmolds must meet requirements listed under Group 5. Contractors shall provide varying sizes of ear tips, domes, or sleeves for optimum fitting options from occluded to open non-occluding design. These ear tips or inserts do not require ear mold impressions from the audiologists. . VI. GROUP 4 – WIRELESS SYSTEMS (REQUIRED)GROUP 4 - CATEGORY 1 – WIRELESS SYSTEMS (REQUIRED)(a) For the purpose of this contract, wireless systems include transmitters, adaptors, interfaces, and receivers designed to function with the vendor’s hearing aids as an integrated system to optimize communication in various listening environments and interface various devices such as TV, telephones, and computers to the hearing aids. Wireless systems contain single or multi-frequency wireless devices that interface with hearing aids and have one or more transmitter options. Contractor shall provide a user guide for each device whenever available. (b) Wireless systems require a hearing aid in order to function. All hearing aids in Groups 1-3 shall be compatible with one or more wireless systems in this group. Devices that can operate without a hearing aid will not be considered.(c) Wireless systems do NOT include the following device categories:(1) “Dedicated” wireless CROS transmitters.(2) Wireless assistive listening devices (ALD).(3) Wireless hearing aid programming devices.(4) Wireless simple remote controls for hearing aids (see Group 6).(d) Wireless transmitters must contain the following minimum characteristics:(1) External inputs (accomplished via direct coupling, Bluetooth or other wireless capabilities, or any combination) for other devices such as TV, stereo, PC or external microphone. Dedicated wireless microphone transmitters are exempt from this requirement.(2) Include charger unit, rechargeable battery or power cord/transformer (if required) for transmitter and cables needed to connect to external devices (e.g., TV, PC, as intended).(3) Latency of transmission shall not exceed 100 ms for transmitters connected to audio-visual devices (e.g. TV, external microphone) or if it functions as a dedicated wireless microphone.(e) Devices in this category utilize near field or far-field wireless connectivity, or a combination of both, to convert a sound signal, either acoustic or electric representation, to a wireless signal and transmit it to hearing aids. This category may include, but is not limited to 3-15 MHz Near Field Magnetic Induction (NFMI), 900 MHz Industrial Scientific Medical (ISM) band, or 2.4 GHz ISM. Transmitters must be proprietary wireless technology and not dependent upon the use of hearing aid telecoil.(f) There is no cap on the number of systems that may be offered in this Group.(g) Contractor is to specify compatible intermediary device if required for proper function of the transmitter (e.g. neck-worn or clip on streamer) GROUP 4 CATEGORY 2 – WIRELESS FM SYSTEMS (OPTIONAL)(a) If a contractor offers wireless FM, they must also offer one or more systems in Group 4, Category 1.(b) Wireless FM Systems include universal or integrated receivers and wireless FM transmitters. Transmitters must include the following: (1) Inputs for other devices such as TV, stereo, PC or external microphone. Dedicated wireless FM microphone transmitters are exempt from this requirement.(2) Include charger unit, rechargeable battery or power cord/transformer (if required) for transmitter.(3) Range of transmission – minimum of 7 meters between transmitter and receiving interface of hearing aids.(4) Latency of transmission shall not exceed 100 ms for transmitter and connected to audio-visual devices (e.g. TV, external microphone) or if it functions as a dedicated wireless microphone.NOTE: Compatibility of items in Group 4, Category 2 with other contractors may be achieved through adapters/boots.VII. GROUP 5 – EARMOLDS (REQUIRED) (a) For the purposes of this contract an earmold is any item that is manufacturer from an earmold impression or an ear scan (STL file) that is coupled to a hearing aid and shall be offered within Group 2, Group 3, Group 7 and Group 8 model packages, if applicable.(b) When part of the initial order, Contractors shall ship the earmold with the hearing aid, not in separate shipments.(c) An earmold may be procured at the time of the initial order, subsequent to an initial order where an earmold was not ordered (e.g. ordering an occluding earmold for a BTE initially ordered with an open fitting), or as a replacement for an existing earmold. (d) An earmold may be ordered from a contractor for any make or model of hearing aid currently or previously offered in Groups 2, Group 3, Group 7 or Group 8 of the manufacturer’s contract. Earmolds may be ordered for traditional BTE hearing aids of any make or model, regardless of whether they were purchased from another manufacturer’s contract, self-purchased by the patient, or procured from other Government agencies.(e) Earmolds are a Primary Feature under Components when procured with the initial hearing aid order or during the 180-day trial period. The commercial name on the contract “Publication Sheets” will identify the type of earmold. All selectable earmold features such as the types of materials or colors may be noted within the data file in one of the Secondary Feature categories. (f) Minimum Technical Requirements for Group 5 Earmolds:(1) Earmolds shall have R/L demarcations that are defaulted to the red/blue dot, respectively.(2) Styles. The contractor shall provide a minimum of the following styles. Additional styles may be offered. (i) Standard (Full Shell)(ii) Skeleton(iii) Canal(iv) Shell (Half Shell)(v) Non-occluding(3) Materials. The contractor shall provide a minimum of the following materials. Additional materials may be offered.(i) Acrylic(ii) Silicone(4) Colors. The contractor shall provide a minimum of the following colors: clear, tan, pink, light brown, medium brown, and dark brown. Additional colors may be offered. Colors may not be available in all materials.(5) Venting Options. The following venting options shall be provided. Additional venting options may be offered.(i) Pressure (approx. 1 mm)(ii) Small(iii) Standard (approx. 1.6 mm)(iv) Selectable vent (e.g. SAV)(6) Tubing Options. The contractor shall provide a range of tubing sizes, thicknesses, and colors. Standard NAEL Tubing SizesSize/TypeInside DiameterOutside Diameter92.4mm4.1mm122.2mm3.2mm13 Standard1.9mm2.9mm13 Medium1.9mm3.2mm13 Thick Wall1.9mm3.3mm13 Double Wall1.9mm3.6mm141.7mm2.9mm151.5mm2.9mm16 Standard1.3mm2.9mm16 Standard1.3mm2.9mm16 Thin1.3mm2.2mmVIII. GROUP 6 – SIMPLE REMOTE CONTROLS (OPTIONAL)(a) Simple remote controls are those devices that wirelessly communicate with hearing aids in order to control the instruments’ function. Simple remote controls are able to adjust volume and/or program settings of an instrument. These devices may control two hearing instruments of a binaural set jointly (i.e., same command function is sent to both instruments simultaneously) or control each hearing instrument independently. They may also have the ability to switch between joint and independent instrument control. (b) The contractor must indicate which hearing aids are compatible with which remote controls.(c) Remote controls that also have the capability of receiving and transmitting acoustic information to and from telephones or other devices shall be classified as Group 4 Category 1. (d) Simple Wireless Remote Controls shall contain the following minimum characteristics:(1) Power source shall be rechargeable, long-life or commercially available batteries.(2) Control buttons shall be clearly marked for user identification of function and be raised or have sufficient tactile difference to allow for identification of its function.(3) Remote control shall be made of a durable material.(4) Devices that require programming, initiation or pairing with hearing instruments through software must be compatible with Noah. Clinics will be supplied with necessary cabling for connecting devices to computers upon request if not included as part of standard commercial packaging of the device.(e) Contractors may offer up to five (5) remote controls for this contract.IX. GROUP 7 – CROS TRANSMITTERS (OPTIONAL)GROUP 7 – CATEGORY 1 – NON-RECHARGEABLE (OPTIONAL)(a)? For the purposes of this contract a CROS transmitter refers to a device designed to route a wireless signal to a digital hearing aid. The system may be compatible with wireless accessories. The combination of transmitter and hearing aid may be in any CHA form factor, BTE, and RIC combination.(b)? In order to be considered for this Group, contractors must have devices in all the required Groups [Group 1 Category 1 (CHA Non-Rechargeable), Group 2 Category 1 (BTE Non-Rechargeable), Group 3 Category 1 (RIC Non-Rechargeable), Group 3 Category 2 (RIC-Rechargeable), Group 4 Category 1 (Wireless Systems), and Group 5 (Earmolds)].(c) There is no cap on the number of systems that may be offered in this category.GROUP 7 – CATEGORY 2 – RECHARGEABLE (OPTIONAL)(a) For the purposes of this contract rechargeable power refers to any hearing aid that utilizes a lithium ion battery or solid-state battery that requires an external charging unit.(b)?For the purposes of this contract a CROS transmitter refers to a device designed to route a wireless signal to a digital hearing aid. The system may be compatible with wireless accessories. The combination of transmitter and hearing aid may be in any CHA form factor, BTE, and RIC combination.(c)?In order to be considered for this Group, contractors must have devices in all the required Groups [Group 1 Category 1 (CHA Non-Rechargeable), Group 2 Category 1 (BTE Non-Rechargeable), Group 3 Category 1 (RIC Non-Rechargeable), Group 3 Category 2 (RIC-Rechargeable), Group 4 Category 1 (Wireless Systems), and Group 5 (Earmolds)].(d) Include “-R” at the end of the model name. (e) Contractors must ship the charging unit with hearing aids, not in a separate shipment.(f) Replacement charging units must be ordered as an accessory. (g) There is no cap on the number of systems that may be offered in this category.X. GROUP 8 – COCHLEAR IMPLANT (CI) COMPATIBLE DEVICES (OPTIONAL)For the purposes of this contract a CI Compatible Device refers to a device designed to wirelessly communicate with a CI processor. In order to be considered for this Group, contractors must have devices in all the required Groups [Group 1 Category 1 (CHA Non-Rechargeable), Group 2 Category 1 (BTE Non-Rechargeable), Group 3 Category 1 (RIC Non-Rechargeable), Group 3 Category 2 (RIC-Rechargeable), Group 4 Category 1 (Wireless Systems), and Group 5 (Earmolds)]. A device offered in another Group cannot be included in this Group.GROUP 8 - CATEGORY 1 – HEARING AIDS (OPTIONAL)For the purposes of this contract a CI Compatible Hearing Aid is a hearing aid that wirelessly communicates a signal to a CI processor. The hearing aid may be compatible with wireless accessories and may be offered in any CHA, BTE or RIC form factor.There is no cap on the number of systems that may be offered in this Category.GROUP 8 - CATEGORY 2 – WIRELESS SYSTEMS (OPTIONAL)For the purposes of this contract a CI Compatible Wireless System refers to an accessory that communicates a signal to a CI processor wirelessly or via direct auditory input.There is no cap on the number of systems that may be offered in this Category.XI. EAR SCANSThis is to facilitate the Contractors’ ability to get paid for the utilization of third-party ear scan vendor cloud service. Pricing shall be fixed price and only reflective of the cost the contractor incurs for utilizing said service. XII. MODELSModels designate hearing aids on the basis of their commercial designation. VA will not accept any device that is not commercially available. For contracting purposes, two instruments containing the same features and form factor (e.g., full shell) that differ only in gain and/or output characteristics are considered to be two separate models if they are commercially advertised as such. Hearing aids in Group 2 that can be configured as conventional and open fit BTE are considered one model, if it is named as such commercially. B.13 CHARGE AND NO-CHARGE PRIMARY AND SECONDARY FEATURES (HEARING AIDS ONLY)(a) The following items are primary or secondary features as defined in Remote Order Entry System (ROES) for hearing aids, only:(1) Primary Features.(i) Circuits.(ii) Interfaces (e.g., T-coils).(iii) Microphone (omnidirectional, directional, adaptive directional).(iv) Components (earmolds and features controlled by buttons, switches and/or remote controls, and RIC receivers.(2) Secondary Features.(i) Shell color.(ii) Faceplate color.(iii) Shell options. Includes boiled shell or similar processes, hypoallergenic shells, and clear coats or shells, or similar features.(iv) Analog or digital volume controls. Includes stacked or raised volume controls and screw-set volume controls.(v) Venting options. Includes probe vents, trench vents, IROS or semi-IROS, pressure vents, variable vents or adjustable vent plugs or filters (select-a-vent).(vi) Dexterity options. Includes removal handles, notches, strings, filaments, or lines.(vii) Battery options (battery size, battery door).(viii) Wax prevention. Includes wax guards, springs, traps, baskets, extended receiver tubes, or similar features.(ix) Canal length.(x) Shell retention. Includes retention wings, canal locks, helix locks, safety loops or chain loops, or similar features.(xi) Comfort seal. Includes soft coats, flex tips, soft seals, soft tips, or similar features.(xii) Microphone protection. Includes wind screens, hoods, or similar features.(xiii) Open Fit Items (slim tube, adaptors, tips and domes)(xiv) RIC Items (tips, domes, sleeves, and tubing)(xv) Miscellaneous.(b)? The contractor may designate an extra component price for the following primary feature items if there is a commercial charge:??????????????????????? (1)? Features controlled by button or switch.??????????????????????? (2)? Interfaces (T-coils).??????????????????????? (3)? Microphones.??????????????????????? (4) RIC receiversNote:? The items in (b) above shall be included in the package price.? After the 180-day trial period, the contractor may charge for these items at the extra component price.??????????? (c)? The contractor shall not charge for the following secondary feature items, whether or not there is a commercial charge:??????????????????????? (1)? Shell or faceplate finishes or colors (including matte finish and gold cases).??????????????????????? (2)? Battery door options.??????????????????????? (3)? Boiled shell or similar processes.??????????????????????? (4)? Hypoallergenic shells.??????????????????????? (5)? Clear coats or shells, or similar features.??????????????????????? (6)? Soft tips, soft seals, soft coats, or similar features.??????????????????????? (7)? Flex tips or canals, or similar features.??????????????????????? (8)? Monogram engraving.??????????????????????? (9)? Volume controls including stacked or raised volume controls.??????????????????????? (10)? Screw-set volume controls.??????????????????????? (11)? Vent options for hearing aids (12)? Retention wings, canal locks, helix locks, safety loops or chain loops, or similar features.??????????????????????? (13)? Removal handles, notches, strings, filaments, or lines.??????????????????????? (14)? Wax guards, springs, traps, baskets, or similar features.??????????????????????? (15)? Wind screens, hoods, or similar features.??????????????????????? (16)? Canal bells.??????????????????????? (17)? Extended receiver tubes.B.14 EXTRA COMPONENTS (HEARING AIDS ONLY)(a)? Extra components are items that are offered in the hearing aid model packages and for which the Government may place individual orders after the 180-day trial period and prior to the expiration of new aid warranty.? Extra components are primary features only and must be offered as part of the initial package. They are not secondary features.??????????? (b)? Earmolds may be ordered, for a charge, any time after the 180-day trial period, or for any item authorized on a patient’s record.??????????? (c) RIC receivers shall be considered an extra component when ordered outside the 180-day trial period. ??????????? (d)? Only those extra components designated as primary features may be charged.? (Refer to “Charge and No-Charge Primary and Secondary Features.”)??????????? (e)? Extra component orders will generate a new hearing aid purchase order number.B.15 TRIAL PERIOD??????????? (a)? The contractor agrees to a 180-calendar day trial period based on the ship-date during which a determination will be made whether the device received provides the patient with the desired improvement in hearing.? If within the 180-calendar day period, the audiology clinic determines that the device is inadequate or that modifications are required, the device will be returned to the contractor for modification or credit.??????????? (b)? VADLC Orders Only.? During the trial period, needed modifications will be done using the original delivery/purchase order.? This includes model changes done within the trial period.??????????? (c)? A maximum of three changes within the package can be done during the trial period.??????????? (d)? Any changes made during the trial period will maintain the original order ship date as the start date of the trial period. ??????????? (e) Changes in RIC receivers shall be considered a covered change during the trial period. A change from a dome or eartip to an occluding earmold shall be considered a covered change. B.16 IN WARRANTY REPAIRS(a) All hearing aids on this contract shall be covered by manufacture warranty for three (3) years from date of order (See Section C – Clauses, 52.212-4(o) (TAILORED) – WARRANTY).(b) The following criteria outlines the government’s expectation for the minimum conditions that any repair under the new warranty period shall cover:(1) All components (not including earmolds) sent in and listed on the repair order are returned and are in new condition.(2) The device serial number must be a permanent part of the device as required by FDA labeling requirements. (3) Hearing aids must pass the S3.22-2009 or newer ANSI test and results shall be included in the device shipment.(4) Program settings will be annotated (e.g., patient, audiometric, full gain, etc.) as well as the indication of serial number change, if applicable.(c) Repaired rechargeable devices will have an adequate charge from the vendor so that the device can be tested without requiring an initial charge.(d) If a rechargeable device charger was sent in with a repair, the VA will be notified if the charger needs to be replaced.(e) Receiver only service requests shall require receipt of the defective receiver by the contractor before it can be replaced. (f) Changes in RIC receivers (following the trial period throughout the warranty period) will be at no charge if the change is equal to or a less expensive style (i.e., integrated receiver to regular receiver with dome). B.17 PROGRAMMING SOFTWARE(a) Any software module or contractor’s proprietary interface provided by the contractor to the Government shall conform to the following requirements for software and software support. Failure to submit the software as described below and in Appendix D-12, will preclude VA from packaging and deploying the software to the VA Audiology workstations which could impact the ability to order devices requiring such software.(b) The contractor shall provide a HIMSA-certified version of programming software to the DLC no later than September 1 and March 1 for the fall and spring technology refresh, respectively. HIMSA certifies that the version interfaces with a Noah version that utilizes two-factor authentication. HIMSA-certified software shares the Noah native database with all other programming software modules that are installed. The contractor shall provide a version of the programming software that meets VA specifications for automated installation using the Microsoft Configuration Manager (CM) architecture. The required file extension is .msi. The MSI file will be used for remotely installing Noah modules and the file should be able to be installed in silent mode (See Attachment D-12 for additional instructions). For the purposes of this contract, Noah refers to Noah, Version 4. (1) The resulting software using the MSI file must support usage as a fully silent installation within the CM model, requiring no user interaction and presenting no visual display (e.g., progress meter, etc.)(2) For any configurable settings, the preferred setting (or VA-specified standard setting) must be available in MSI installation procedure as an MST file, a set of command-line switches, etc. (3) If the software includes an auto-update feature, it should be disabled or not installed. (4) A vendor shall prepare an MSI that is comprised of only the programming software. If a vendor’s software has external prerequisites or dependencies, they must be excluded from the MSI file (e.g., .NET framework). The vendor, however, must provide a list of prerequisites that include exact version information, product GUID, and documented change notes in the installation instructions, which will be reviewed by the VA team to determine if they are already present in the VA’s audiology workstation baseline, or if the prerequisite can be accommodated by an alternate means.(5) A standalone database option or desktop version must not be part of the software package(c) Software provided shall be compliant with Federal Information Processing Standards (FIPS) Publication 140-2 in order for installation on any VA IT systems and for inclusion on the VA Audiology Workstation baseline. Further information on FIPS Pub 140-2 can be found at and . Along with FIPS 140-2 compliance, software provided shall be compatible with the Microsoft Windows 10 and Windows 7 operating system. The Contractor shall certify that all software features are fully functional within the Windows 10 environment and that the software is free from errors and defects under that operating system. (d) Contractor shall certify in writing to DLC that the software and software upgrades have been tested for functional stability and are free from defects, bugs, and application errors. A copy of HIMSA-certification shall be provided with the proposal, otherwise offer will not be considered.(e) Contractor shall confirm that software is compatible with the Noah Link wireless programmer. (f) Contractor shall agree to provide a basic level of service in support of their software, to include:(1) One or more point(s) of contact from the contractor to ask questions, obtain information, or report problems related to the software.(2) Preliminary response to questions and problem notifications within 1 business day.(3) Problem resolution within five (5) business days or explanation as to why resolution cannot be accomplished within that time frame and what action is being taken (explanation to be provided to the government office who reported the problem and to the contracting officer). B.18 ISO 9001 and/or ISO 13485(a) The contractor’s facility and manufacturing facility(s) shall be ISO 9001 and/or ISO 13485 registered. For the purpose of this Contract, ISO-9001 and/or ISO 13485 means ISO-9001-2000 (or most current standard) and/or the most current standard of ISO 13485. The Government will accept either or both ISO registrations.(b) If the manufacturing facility is not ISO 9001 and/or ISO 13485 registered at the time of proposal submission, the contractor shall provide evidence that the facility will be compliant on the date of contract award.(c) A valid copy of the certification(s) or evidence that the facility(s) will be compliant on the date of award shall be provided with the proposal in order to be considered. (d) After award, it is the Contractor’s responsibility to provide the Contracting Officer with updated valid copies of facility(s) certification, prior to their expiration date.B.19 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA)(a) All contractors must comply with the provisions of Health Insurance Portability and Accountability Act (HIPAA). (b) Under no circumstances will a contractor contact any patient by any means or allow any business associate with whom the contractor has a business relationship and with whom the contractor has shared protected patient information to contact any patient by any means. Exception: Contractors may communicate directly to patients only when the contact is initiated by the VA or other Government provider or as delineated in section B.21 (b). The provider shall be physically present at the time of the encounter.(c) The contractor will adopt measures to ensure that any personally identifiable information (PII) and protected health information (PHI) associated with individual patients is adequately protected from loss, misuse, or unauthorized disclosure. This applies to any PII or any PHI provided by VA and OGAs and necessary for the performance of the contract. The Contractor agrees to protect PII and PHI in accordance with measures and controls submitted with proposal.(d) The contractor will ensure that the transmission of all electronic data will be secure and confidential per HIPAA guidelines. PII and PHI can only be physically stored in or communicated to systems that are located within a jurisdiction subject to the laws of the United States. The VA employs a variety of technologies to provide for the security of electronic transmissions. The DLC and the VA FSC Electronic Commerce Division (Austin, TX) can provide options and details on the technologies that can be used to secure electronic transmissions.(e) Security and Privacy Training. All contractors, subcontractors that are involved in provision of services to the government under this contract are required to complete VA Privacy and Information Security Awareness and Rules of Behavior and Privacy and HIPAA Training annually. These courses shall be obtained through self-registration at the website . All such employees must complete the training within two weeks prior to the effective date of the contract and new employees will be required to complete the training prior to assignment to duties related to the contract. All trainings shall be completed annually. Failure to do so will result in removal of access to the contract. This requirement is in addition to any other training that may be required of contractors, or subcontractors. Contact the Contracting Officer to obtain the name(s) and location(s) of current security and privacy training course(s) that conforms to the VA security/privacy training requirements since these may change over the course of time. (f) New Federal Rules. The Contractor shall comply with new and revised Federal rules regarding privacy and security by the compliance date given in the Federal Register.B.20 CONTRACT PRODUCT TRAINING Purpose: The purpose of conferences, symposia, seminars, sessions, or similar events, is to receive training on products or services available under this contract or to present or exchange substantive information concerning a subject of mutual interest to a number of parties and is specifically allowed in accordance with 41 CFR, Parts 304-1 through 304-9. TRAINING IS CONSIDERED TO BE PART OF THIS CONTRACT AND IS NOT CONSIDERED TO BE A GIFT. Attendance and/or travel is subject to the approval of the attendee’s facility director or designee. Government personnel may monitor training sessions. The Office of the Inspector General may audit the contractor regarding any training provided.(b) Definitions of On-site, In-house and Regional Training:(1) On-site training means a Government facility, regional group of Government facilities, or a network of Government facilities sponsors the training program at a Government facility or pays for the cost of the hotel space.(2) In-house training means the vendor sponsors the program and follows the authorized expense guidelines as describe in section (g) Authorized Expenses, subsection (2) In-house training below. The vendor hosts the training at its own facility or an authorized hotel and pays for the cost of the hotel space. In-house trainings are limited to the contiguous 48 states.(3) Regional training means the vendor sponsors the program and follows the authorized expense guidelines as describe in section (g) Authorized Expenses, subsection (3) Regional training below. The vendor hosts the training at its own facility or an authorized hotel and pays for the cost of the hotel space. Regional trainings conducted for Government facilities located outside the contiguous 48 states require approval by the Contracting Officer.(c) Content: (1) Promotional activity of any kind is strictly prohibited under this contract.(i) The training shall be within the context of professional education designed to enhance the effective utilization of technology that the Government has purchased, not for the purposes of sales promotion. The contractor shall not attempt to unduly or inappropriately influence Government audiologists or healthcare technicians or suggest, implicitly or explicitly, that the Government should purchase such products and services. Training shall not seek to influence Government audiologists on what they should buy, but rather to educate audiologists on technical issues.(2) Training shall be focused only on the contractor’s proprietary contract items. Training on products that have been submitted for inclusion on contract may not exceed 20% of the training timeframe. The contractor shall provide a disclaimer if the products being discussed have not yet been approved for inclusion on their contract.(3) Contractors shall make time available on the agenda for DLC personnel, if requested.(4) Topics related to tinnitus management shall be limited to the use of hearing devices, accessories, and proprietary smartphone or computer applications with tinnitus management features. The vendor may provide a limited amount of introductory material on tinnitus such as epidemiology of tinnitus and tinnitus treatment, but the content shall not be exclusively devoted to professional education on tinnitus; nor shall the vendor sponsor any training for the sole purpose of providing professional education on tinnitus. (d) Annual Training Plan: After award, an initial training plan will be negotiated between the contractor and government for Year 1 prior to implementing any type of training. For subsequent years, a new plan shall be submitted no later than September 1st of the previous contract year and will be approved by the Contracting Officer. Once the training plan is approved, manufacturers may register VA employees for training. Prior to approval of training plans, manufacturers may notify VA employees of their planned training dates as “save the date” notifications and allow them to unofficially reserve a seat, but it should be made clear that the training event is subject to approval of the training plan. All charges the contractor may incur for advanced registrations will be at the contractors’ expense and no charges shall be incurred to the Government as a result. An approved training plan becomes a contract requirement. Contractors are required to provide training for all devices on contract. Annual training plans shall clearly state that training will be provided by company representatives and feature only the products of that company. Contractors shall create training plans consistent with their stated educational philosophy that meet the training needs of Government audiologists and health technicians. The Contractor is responsible for submitting a training plan with a reasonable mix of training options sufficient to meet the needs of Government audiologists and health technicians. Trainings should be specifically designed for either health technicians or audiologists. Health technicians should not attend an in-house training designed for audiologists. If a contractor submits a plan that includes in-house, on-site, regional and/or e-learning training opportunities, the Contractor shall offer the training. If the projected attendance at an announced in-house or regional training program is not economical, the Contractor can cancel the training session. Cancellations of training programs due to lack of interest will not be held against the Contractor, however the contractor is responsible for sending a report to the Contracting Officer of any cancelled training sessions explaining the reason for the cancellation. Any changes to approved training plans, such as additional training dates or changes to locations must be submitted to the Contracting Officer for approval. (1) The training plan for Government audiologists and health technicians shall include and describe the following:(i) Company’s professional education philosophy and training resources including in-house or vendor-sponsored training programs, and seminars.(ii) Content of training. (e) On-Site Training: (1) The contractor shall check with the chief or supervising audiologists on applicable facility policies pertaining to business relationships with vendors, including registration with facility police and access to clinic areas.(f) In-House Training Program:(1) The Contractor must offer a minimum of one (1) in-house training program per year that provides training to a minimum of twenty-five (25) eligible attendees per year. The maximum number of eligible attendees who may attend an in-house training will be set by the contractor based on the capacity of the training location. (2) After each technology refresh, contractors may offer one (1) in-house training plan appropriate for audiologists and one (1) in-house training plan appropriate for health technicians. The presentation of this training plan may be modified to fit within multi-day or single day training sessions. The same material covered in the in-house training may be repeated at different locations across the country, not to exceed a maximum of four (4) in-house training sessions per technology refresh. All sessions of a given program must be completed within the contract year. For contractors that have multiple product lines, only one (1) in-house training will be allowed (with a maximum of four (4) sessions) thus the contractor may include both product lines, if applicable. (i) Training programs provided at Government or other professional meetings including but not limited to the Joint Defense Veterans Audiology Conference (JDVAC), the American Academy of Audiology (AAA), and conferences or symposia held by the VA National Center for Rehabilitative Auditory Research (NCRAR), and the Defense Hearing Center of Excellence (HCE) are excluded from the in-house training program maximum.(3) A sign-in sheet which conveys an accurate log of actual attendees for each day of in-house training must be submitted to contracting no later than 30 days following the in-house training. (4) In-house training programs shall offer continuing education (CE) hours from an approved Audiology professional organization. For the purposes of training, one CE hour equals 0.1 CE Unit (CEU). (g) Authorized Contractor Expenses for Government Participants(1) On-Site Training: (i) No meals, snacks, or refreshments may be provided by the vendor during on-site training. No items of any kind, regardless of cost, may be provided as gifts to Government audiologists, trainees, or health technicians. The de minimus exception in 5 CFR 2635.204(a) shall not apply to this contract. (2) In-house Training:(i) The contractor is authorized to cover only travel mode (airfare, bus or train), transportation to and from airport/hotel and hotel/restaurant (where meals provided by the contractor will be served), accommodations, and meals. Excluded expenses or extras include hotel incidentals, transportation to and from home/airport, car rental, mileage (gas), baggage fees, entertainment of any kind, cruises, tours, or tickets to any form of entertainment (5 CFR §2635.202 and §26356.203; 41 CFR, Part 304-1). (ii) Per diem expenses shall not exceed 150 percent Government per diem rates. Government per diem rates can be located at website: . Prior to sending authorized attendees training registration information, a letter of “in-kind” noting the date(s) of training, location, expenses covered and amounts (by day) shall be provided to the Contracting Officer.(iii) Beverages and snacks may be provided during training breaks, as long as the total expenses do not exceed the total per diem expenses as specified in (g) (2) (ii) above. Welcome receptions are allowed. Alcohol shall not be provided by the contractor. This includes providing tickets or vouchers for drinks. (iv) Class room supplies e.g. pens, note pads may be provided to attendees; however, hearing aid parts accessories, or supplies used during training shall remain in the class room and shall not be given to Government audiologists or health technicians as gifts. No other expenses or extras of any kind shall be provided to Government employees during training activities. No items, regardless of cost, may be provided as gifts to Government audiologists or health technicians. The de minimus exception in 5 CFR 2635.204(a) shall not apply to this contract. (v) The contractor shall provide reasonable accommodation, if requested by government participants with disabilities. (vi) Transportation between the airport and hotel will be provided no farther out than one day before and one day after the vendor’s training event.? The exception would be if the participant is attending vendor training in conjunction with JDVAC or a similar conference.? In that case, airport transportation would be provided as follows:? if the vendor’s training and the conference are being held at the same hotel and the participant is only attending one contractor training, the contractor may provide transportation both ways (i.e., airport to hotel before vendor training and hotel to airport after JDVAC).? If the vendor’s training and the conference are being held at the same hotel and the participant is attending two different contractor trainings (i.e., one before the conference and one after the conference), the Contractor shall only provide transportation between the airport and hotel that coincides with their respective training. If the vendor’s training and the conference are being held at different hotels, the vendor is obligated to provide transportation either to or from the airport, but not both, depending on whether their training is held before or after JDVAC. The vendor is also obligated to provide transportation between hotels after the first training event has concluded. (vii) Contractors shall extend the stay of an attendee up to 48 hours if there is a natural or man-made disaster that precludes the attendee from traveling home on the previously scheduled date. Contractors shall contact the Contracting Officer within 24 hours to report the occurrence. (viii) Government employee(s) who do not comply with the requirements stipulated above shall be reported by the contractor to the contracting officer, in writing, as soon as possible. (3) Regional Training:(i) Per diem expenses shall not exceed the authorized Government per diem rates. Government per diem rates can be located at website: . Prior to sending authorized attendees training registration information, a letter of “in-kind” noting the date(s) of training, location, expenses covered and amounts (by day) shall be provided to the Contracting Officer.(ii) Beverages and snacks may be provided during training breaks, as long as the total expenses do not exceed the total per diem expenses as specified in (g) (2) (ii) above. Welcome receptions are allowed. Alcohol shall not be provided by the contractor. This includes providing tickets or vouchers for drinks. (iii) Class room supplies e.g. pens, note pads may be provided to attendees; however, hearing aid parts accessories, or supplies used during training shall remain in the class room and shall not be given to Government audiologists or health technicians as gifts. No other expenses or extras of any kind shall be provided to Government employees during training activities. No items, regardless of cost, may be provided as gifts to Government audiologists or health technicians. The de minimus exception in 5 CFR 2635.204(a) shall not apply to this contract. (h) Electronic or Online training:Electronic or online training is defined as web-based or distance learning education provided through an e-learning modality such as web-based courses, tele-courses, tele-seminars, or tele-conferences, web-based seminars, interactive web sessions, use of commercial web-based training resources, and downloaded pre-recorded training sessions. Contractors will offer a minimum of (1) e-learning training opportunity per contract year. Contractors shall make maximum use of e-learning techniques including, but not limited to, recorded or interactive web-seminars, commercial internet resources such as Audiology Online or training sessions downloaded from the contractor’s website.(i) Topics for Health Technicians:(1) Vendors may provide education or training that is within the scope of practice of a hearing health technician as outlined in VA guidelines. The following topics are appropriate:(i) Ordering/packaging/special instructions.(ii) Modifications (shell/grinding/buffing/types of stones and glues/debonder).(iii) Anatomy, to include otoscopy relevant to form factors and earmolds.(iv) Basic repair.(A) Filters.(B) Microphone covers.(C) Additions of removal lines/notches/cords.(D) Battery doors.(E) Wax traps(F) RIC Receivers(v) Venting per original order by audiologist.(vi) Wireless trouble shooting.(vii) Ordering supplies.(viii) Programming interfaces.(ix) How to set up the hearing aid for programming.(x) Capabilities of the hearing aid (features).(xi) Instrument cleaning for patient education and in-clinic problem resolution.(xii) Pairing of hearing aids to cellular telephones and wireless accessories(xiii) How to set up and utilize smartphone applications(2) Vendors shall not provide training or education on:(i) How to select a hearing aid.(ii) Diagnosis or audiogram interpretation.(iii) How to program a hearing aid. Exceptions: (1) Hearing aid programming may be offered at site visits only and only when approved by the chief or supervising audiologists; (2) initial reading/first fit if the health technician is setting up the instruments for the audiologist at a fitting; and (3) restoring settings that were saved on the clinic computer to instruments received from repair that could, but did not, have the settings restored at the factory.(iv) Electroacoustic or probe tube measurements to verify gain or performance; Exception: ANSI tests to verify functioning of hearing aid upon receipt.(v) Otoscopy related to diagnostics.(vi) Cerumen management.(vi) Any procedure or service deemed to represent the health technician as practicing as an audiologist.(3) Vendors shall not allocate time in the training schedule for presentations or discussion of non-training topics by groups or organizations. This restriction does not preclude or prevent in any way a vendor from contributing to a private associate or group or sponsoring training sessions in association with meetings of such groups, provided that group meetings and training programs are held at separate times or dates.(j) Location: Contractors are encouraged to provide training at Government medical centers or by electronic means including recorded web seminars or telecommunication media (videoconference), or Internet-based distance learning. Training may be held at the contractor’s facility, business office, or hotel. Facility means the contractor’s home office, manufacturing plant, or a wholly owned subsidiary facility where customer service personnel are located. Contractors shall provide at least one training session per contract year at DLC for DLC personnel at no expense to the Government.(k) Attendees: (1) Only Government audiologists, healthcare technicians, students, interns, trainees, or fellows who are on paid traineeships or otherwise considered to be employees shall be allowed to attend training at the discretion of their medical centers. Unpaid (WOC) students who are completing a full year, 4th year externship at a VA facility may be allowed to attend vendor sponsored in-house training sessions as well as on-site training sessions at VA Facilities at the discretion of their medical centers.(2) Contracted audiologists who provide hearing aid services on site, and who are credentialed at a VA Medical Center, will be considered to be Government employees for the purpose of this clause. The credentialing process indicates that the professional has an official position with the VA Medical Center, is enrolled in the system as a provider, and is, in essence, an extension of the clinical staff. Audiologists who provide services on a contractual or non-VA care (fee for service) arrangement off site may attend training offered to VA audiologists, however the terms of this contract will not be used to fund travel for audiologists who do not meet one of the conditions above to be considered a Government employee. They may attend training at their own expense, or at the vendor’s expense through a commercial account. (3) A maximum of four (4) DLC Logistics Supply Management representatives may attend each Audiology and/or Audiology Health Tech training session. These DLC representatives are identified as DLC’s ROES Trainer, Contracting Officer/Contract Specialist, Hearing Aid Coordinator, Veterans Service Division (VSD) supervisors/team leaders and Hearing Aid Repair Coordinator. Two additional representatives from DLC VSD may attend training sessions designed for Audiology Health Techs. This is in addition to the two DLC representatives highlighted previously. DLC representatives are not authorized to attend training presented in conjunction with other professional meetings. Exception: The Contracting Officer/Contract Specialist may attend any training session, if necessary, for contract administration reasons.(4) Spouses or partners of audiologists, healthcare technicians, or trainees shall not be allowed to attend training or other official activities.(l) Rules of Behavior: The purpose of the Rules of Behavior document is to identify what is covered and not covered by the contract, plus attendee’s responsibilities if they decide to register for training. (Refer to Attachment D-6 Rules of Behavior.) The contractor shall include a copy of the Rules of Behavior document, along with the invitation/notification of training. A completed/signed copy of the document shall be received by the contractor, prior to registering and/or making travel arrangements for an attendee. Contractor shall maintain on file the completed Rules of Behavior documents. It is the Contractor’s responsibility to report any issues, incidents, or violations of these obligations, along with copy of signed Rules of Behavior, to the Contracting Officer. (m) Restrictions on Contractors (1) Vendors will not provide any travel-related services for non-participants (for example, booking airline tickets or providing transportation to or from an airport).(2) Vendors will not provide room upgrades to accommodate non-participants if anextra cost will be incurred.? The vendor is only obligated to provide standard room accommodations, unless special accommodations are required due to a medical condition of the participant.? (3) Vendors will not provide meals to non-participants.B.21 VETERAN ENGAGEMENT AND INTERACTIONS(a) The contractor shall have a dedicated customer service department to provide direct assistance to customers (Government audiologists, health technicians, and DLC staff members). For the purpose of this contract, customer service means direct assistance to customers including, but not limited to, technical assistance and support, assistance with fitting problems, and assistance with customer orders. The contractor shall provide the Government the customer support in the same manner as it provides its commercial customers.(b) OPTIONAL - The Contractor may provide consumer technical support directly to Veterans via a consumer technical support telephone line regarding issues related to the functionality of wireless devices, Bluetooth pairing of equipment, connecting and troubleshooting communication between a Veteran’s devices and their personal electronics such as smart TVs, cell phones, home theater sound systems, etc. If during a Veteran-initiated call the connection with the Veteran is lost, the Contractor may contact the Veteran directly to finish the call. Under no circumstances shall any audiological consultation information be given to Veterans during these calls. This includes referencing fitting information, type of devices that a Veteran may or may not have been provided by VA, or any other comments that refer to a treatment plan. Any questions regarding this level of assistance must be referred back to the Veteran’s fitting audiologist/clinic. All consumer technical support telephone numbers that will be provided to Veterans must be reported to the Contracting Officer. (c) Contractor websites and Veteran-specific information (1) Vendors may have an information area targeted to Veterans. (2) Vendors may state their products are on the VA contract and indicate which products are on contract. (3) Vendors shall not state or in any way imply that VA endorses their products or they have a special or long-term relationship with VA. (4) Vendors shall not make inaccurate, misleading, or inappropriate statements about the effectiveness or benefits of their products (following FTC and FDA guidance). (5) Vendors shall not include statements or testimonials from Veterans about their products. (6) Vendors shall direct inquiries about eligibility or health care services provided by to the VA facility nearest the Veteran's home. (7) Vendors shall not use the Veterans' website to steer Veterans to private audiologists or hearing aid dealers or to company-owned provider networks. (8) Vendors will not use the Veterans' website to promote or market any product that is not on VA contract. (9) Vendors shall not collect any information from Veterans on their website. (10) Vendors may provide notice of the website with hearing aid shipments.(d) Apps and Innovations(1) Applications that are provided through the Internet by Contractors and can be downloaded by Veterans to their personal electronic devices shall not collect any personal health information specific to the Veteran utilizing the application. (2) Additionally, this is a place holder in the solicitation/contract to address requirements pertaining to emerging technology related to hearing aids and wireless devices that is available to be accessed through personal electronic devices applications by Veterans. As new technology is introduced in the commercial market place, VA shall review these applications/innovations for conformance to VA regulations and consideration for inclusion into this contract. B.22 CONTRACTOR-SUPPLIED MATERIALS(a) Within 2 weeks prior to the effective date, contractor shall forward items identified in this section to each VA Hearing Aid Clinic, DLC Electronics Lab and other Government agencies that order through DLC.(1) Pre-paid shipping labels, shipping boxes, and order forms for the duration of the contract. Do not provide ordering forms to clinics that will be ordering through DLC using ROES. Non-ROES clinics will request order forms.(2) As requested by an audiology clinic, a starter kit for open ear fitting BTE and RIC instruments shall be supplied on a one-time basis at no cost to the government. Contractors shall provide variable tubing lengths to couple with bud, domes, sleeves, tips or inserts. Starter kits will not contain RIC receivers.(3) Contractors are required to provide proprietary wireless programming interfaces at no cost to the Government. The Noah Link Wireless programmer can be considered proprietary for hearing instruments with Bluetooth, BLE 4.0 or higher or related specifications determined by HIMSA. Upon request, the contractor shall provide programming cables to a VA facility. Contractors shall not provide HI-PRO or similar programming devices to VA clinics; however, Contractors may provide a Noah Link wireless universal programmer as applicable for devices which can only be programmed in that manner.(4) When new devices are added, the Contractor shall provide, upon request, a list of all replacement and repair parts that will be needed within seven business days after the request.(5) Contractors shall not provide any materials as defined in this section to non-VA care clinics or practices that provide hearing aid services to VA on a fee for service or contract basis unless aligned with commercial practices.(b) Other Government agencies that do not order through DLC will contact the contractor and request the supplies and information. Upon notification, the contractor shall provide the items within 10 calendar days.(c) Demonstration samples are not permitted under this contract with the exception of the Anchorage, Alaska VA Facility. Contractors may provide to the Anchorage, Alaska VA facility only, at no cost to the Government, functional demonstration samples of any or all devices on contract. Demonstration models shall be marked as “DEMO-NOT FOR ISSUE” or “DEMO.” “Dummy aids/devices” (see definition) may be used for patient orientation only.(d) No vendor shall supply or loan to any VA Medical Center or clinic any equipment or computer hardware or programming equipment other than that specified in this contract.(e) The contractor shall not provide free Noah software to VA or DoD audiology clinics. If the contractor sells Noah software to a Government facility it shall provide technical support for Noah software. Under the terms of this contract, the contractor is not obligated to support Noah software sold or otherwise provided to a Government facility from another source, but it may do so.(f) Contractors shall provide technical specifications, battery types, battery drain and earhooks, if applicable, for each model. Refer to Attachment D-7 BATTERY / EARHOOK INFORMATION.NOTE: The Government will consider technical information such as circuit diagrams and schematics required by DLC, as “confidential”.B.23 CONTRACTOR BUSINESS RELATIONSHIPSThe contractor shall comply with all local medical center policies on business relationships, access to medical centers or other clinical facilities, vendor registration, and visitation.B.24 GIFT POLICY(a) Contractors shall not provide any item, regardless of cost, as gifts to Government audiologists or health technicians. This includes providing pens/paper/etc. for health fairs or outreach events. Prohibited items include any item that displays the contractor’s brand or logo. The de minimus exception in 5 CFR 2635.204(a) shall not apply to this contract. Prohibited gifts also include meals, snacks, candy, or refreshments that may be provided by the vendor during on-site training. This prohibition does not include the following items covered elsewhere in this contract:(1) Patient educational materials(2) Pre-paid shipping labels and shipping boxes(3) Product specifications(4) Demonstration devices to the Anchorage, Alaska VA facility(5) Dummy aids which are defined as nonfunctional hearing aids(6) Color swatches(7) Travel mode (airfare, bus or train), transportation to and from airport/hotel and hotel/restaurant (where meals provided by the contractor will be served), accommodations, and meals subject to per diem limits set in Section B.20 Contract Product Training, paragraph (h) (5) associated with an authorized in-house training activity.(b) No employee of a contractor shall offer to purchase meals or drinks for a government employee during a training activity or at a public meeting related to this contract unless the meal is otherwise authorized in this contract. Government employees shall not solicit or accept meals or drinks from a contractor employee unless the meal is otherwise authorized in this contract. B.25 ETHICS TRAININGAll contractor employees and subcontractors under this contract are required to complete the contractor’s internal ethics training at least annually. Training shall include an examination on course content. The contractor shall have the training within two weeks prior to the effective date of the contract if not otherwise required of employees. All new employees will be required to complete ethics training prior to assignment. Contractors shall provide a description of the ethics training, and a certification that all employees who have any contact with government accounts have completed the required training and passed the required examination to the Contracting Officer within two weeks prior to the effective date of this contract and annually thereafter.B.26 ELECTRONIC DATA INTERCHANGE – VA DENVER ACQUISITION & LOGISTICS CENTER (ONLY)(a) Electronic Data Interchange (EDI) according to the ANSI X.12 standard, v.4010 (or later versions) is required for the exchange of authorized purchase orders and change orders, as well as invoices and credit memos. Invoices and credit memos must be transmitted in accordance with the “810 Invoice Transaction Set”. Purchase orders must be transmitted in accordance with the “850 Purchase Order Transaction Set” and include a corresponding 855 acknowledgement. Change orders must be transmitted in accordance with the “860 Purchase Order Change Request-Buyer Initiated Transaction Set” and include a corresponding 865 acknowledgement. In addition, all transmissions must be acknowledged by the ANSI X.12 “997 Functional Acknowledgement” in order to track and identify specific transmission problems; use of the 997 will be governed by EDI best practices (see Attachment D-8, Electronic Data Interchange Guidelines). In addition to the Electronic Data Interchange Guideline (Attachment D-8), the DLC and the VA FSC Electronic Commerce Division acting as the DLC’s intermediary affiliate provide additional guidance on formats and implementation of the EDI transactions to the vendors as needed. Vendors should refer to the Electronic Data Interchange Guidelines to find contacts for the DLC EDI Technical team and VA FSC Electronic Commerce Division. The Electronic Commerce Division is empowered to partner with vendors to implement EDI solutions which support VA/DLC mission.(b) VA/DLC uses the “860 Purchase Order Change Request-Buyer Initiated Transaction Set” to send changes that result in the addition/deletion of devices (models), primary features, and changes which result in a monetary adjustment to the purchase order. Other small changes, e.g., Veteran name change, are not conveyed through the use of the “860 Purchase Order Change Request” or any other structured EDI transactions. Changes of this nature may be conveyed through standard communication methods in existence between the DLC and the Contractor. The Contractor shall implement their EDI solution to accommodate this pattern of usage. (c) This EDI requirement must be implemented within six months of the contract effective date. Contractors subjected to this EDI requirement in previous VA contracts must meet this EDI requirement as of the contract effective date. Contractors who have not implemented this EDI requirement should: 1) review the Electronic Data Interchange Guidelines (D-8) and 2) contact DLC and VA FSC Electronic Commerce Division employees early in this six month period to arrange for end to end EDI testing. If requested by the Contractor, paper documents (order / invoices) may be used on an interim basis during this six month implementation period. (d) The DLC reserves the right to consider and suggest alternative EDI methodologies as technology advances and VA capabilities warrant, for example, future X.12 version upgrades, enhanced security methodologies, expanded use of these transaction sets, implementation of additional transaction sets if needed, as well as alternatives to X.12.B.27 HEARING AID DATA TEXT FILE – VA DENVER LOGISTICS CENTER*** PLEASE REVIEW THIS DOCUMENT PRIOR TO SUBMITTING A TEXT FILE ***Contractors are required to submit their product data for Groups 1, 2, 3, 4, 6, 7 and 8 to the DLC in a text file as described below. In the event of file errors the contractor will be asked to correct and resubmit the file. Contractors are encouraged to submit their data file as soon as possible but no later than October 17, 2019 to the DLC IRM Division. Text file data (model names, components, ROES codes, etc.) should match the publication sheets exactly. Please include all items on contract in the groups 1, 2, 3, 4, 6, 7 and 8, even if there are no changes from the previous file. Manufacturers may not use the text file to add or remove options or features or change prices of any devices unless that change has been approved by the contracting officer.This data should be compiled into a single text file and should adhere to the following rules:The data must be submitted in a text file (.txt extension) with data fields delimited by the up caret (“^”) character. The file name will follow this format: (CONTRACT NUMBER-VENDOR NAME) HA FILE FOR (MONTHYYYY).TXTExample: VA791-19-D-1234-ADVANTAGE HA FILE FOR NOV2019.TXTModel names and component ROES codes should match the publication sheets exactly, including case.Data entered into price fields should not contain commas or dollar signs.The word “SHELL” causes problems with Department of Defense computer systems. Please abbreviate “SHELL” to “SHLL”.65. The following characters are not allowed in primary and secondary feature names:Semicolon ;Back slash \Forward slash /Single quotation ‘Double quotation “”At sign @Ampersand &6. The maximum number of characters allowed for a segment must be adhered to.7. There should be no blank lines in the file. *** The last line in the file should contain an EOF (end of file) indicator and nothing else. ***8. Wireless Systems, included in Group 4, should be included in the file as individual models. Use the “SC” category for color choices. There are currently no other feature categories that apply to wireless systems. Only use segments 1-5, 11, 13, 14, 15 and 16 for wireless systems. 9. Earmolds, included in Group 5, should NOT be included in this data file. These items will be submitted in a separate data file.10. Simple Remote Controls, included in Group 6, should be included in the text file as an individual model and also in the “REM” segments to indicate that a remote is compatible with a hearing aid model. Only use segments 1-5 and 11 for remote controls.NOTE: Extra spaces before or after words make a difference! Please check to make sure there is only one space between the feature name and the standard “[STD]” designation in the flat file. Make sure you are entering data in to the correct piece of the string.E-mail the data file to dlc.hafiledrop@. Description of Data SegmentsThe data in the first 8 segments of the string contains the information specific to the model. The data contained in segments 9-12 applies to the circuit on the hearing aid. Segments 13-19 can be either primary features (components, interfaces and microphones), secondary features (colors, vents, battery options, etc.), remote controls that are available for that device, matrices or fitting formulas. Segment 13 may contain the code “COM” for “miscellaneous component”, “INT” for “interface”, “MIC” for “directional microphone”, “REM” for “remote control”, “MTX” for matrix, “FIT” for fitting formula or one of 15 secondary feature codes. The data in segments 14-19 will vary depending on the code entered in segment 13.The inclusion of fitting formulas is optional.Primary features include directional microphones, interfaces and components. The cost included with primary features only applies if the feature is ordered after the 180-day trial period (referred to as an “extra component order”). The code entered in segment 13 is used to build the appropriate drop down lists in ROES. Primary features will be displayed in ROES in the order listed in the flat file unless one is marked as a default.Secondary features include items that may be added to a hearing aid as no-charge items. Some aids may not have any items that fit into a secondary feature category. ROES will display “none available” in the drop down if there are no secondary features for that category. Secondary features will be displayed in ROES in the order listed in the flat file unless one is marked as a default.IMPORTANT NOTE: segment 14 holds the ROES code for Primary features but for Secondary features holds the name of the feature.Fitting formulae – ROES will use only what you send us for a specific model, unless you send nothing, in which case we will generate a drop down with “NAL-R”, “NAL-NL1”, “NAL-NL2” and “DSL i/o”.The following table contains a detailed description of the hearing aid data required by the DLC.Explanation of Data FieldsModel Information - segments 1-8Data ElementDescription of Data Element1 - MakeName of the make (vendor) appearing on the aid.2 - ModelExact model name as it is listed on the publication sheets. 3 - Model PriceContract price of the model.4 – Warranty*Enter 0 *this field was previously used for optional warranty periods that no longer exist5 – Group/FitGroup as indicated on the contract and should be entered as a numeric 1,2,3,4,6,7,8. Groups are as follows:Group 1 – Custom (CHA) Digital Hearing AidsGroup 2 – Behind-the-Ear (BTE) Digital Hearing AidsGroup 3 – Receiver-in-the-Canal (RIC) Digital Hearing AidsGroup 4 – Wireless systems Group 6 – Simple remote controlsGroup 7 – CROS wireless transmittersGroup 8 – CI compatible DevicesFit applies to BTE aids only. “S” for “standard fit”, “O” for “open fit”, and “B” for “both”. Follow the Group number with a forward slash ( “/”) and the code letter for the fit (i.e. 2/O)6 – no longer usedplaceholder7 – no longer usedplaceholder8 - Shell TypeThe shell type will be “FS” for full shell, “HS” for half shell, “CAN” for canal, “CIC” for completely in the canal or “BTE” for behind the ear. Variants of the full shell (e.g., low profile) will be classified as “FS”. Variants of the canal (e.g., mini or micro-canal) will be classified as “CAN”. RICs should be classified as “BTE”. NOTE: “Low-profile”, “mini-canal” or “micro-canal” specifications can be made in the secondary feature category “miscellaneous”. Circuits - segments 9-12Data ElementDescription of Data Element9 - Circuit ROES CodeROES code for the circuit as it appears on the publication sheets.10 - Circuit NameContractor's proprietary name for the circuit. (1-40 characters)11 – Specification page nameThis is the name of a vendor supplied specification page that will be linked to the ROES ordering page for viewing by the clinician. The actual pages should be attached to an email and sent to dlc.hafiledrop@. Please include the file extension (i.e. .html, .pdf). Limit to 60 characters. IMPORTANT: To link the PDF file to the model selected in ROES, please ensure that the file name in this field matches the name of the file sent in the email.The specification page name need only be included on one line for the model/circuit combination.12 – no longer usedplaceholderPrimary Features, Matrices, Fitting Formula and Remote Controls- segments 13-19Data ElementDescription of Data Element13 – Segment type code (MIC,INT,COM, REM, MTX,FIT)This code indicates the category of the data to follow. IT IS NOT THE ROES CODE.MIC=microphone, INT=interface, COM=misc. component, REM=available remote controls, MTX=available matrices, FIT=vendor proprietary fitting formulas.ROES will add fitting formulae if none are provided.14 - Component ROES CodeROES code for the component according to the publication sheets. This field should be left blank for remote controls, matrices and fitting formulas.15 - Component proprietary nameContractor's proprietary name for the component or remote control. This segment is also used to hold the available matrices or fitting formulas.(1-40 characters)This component name may have the following additions:Follow the component name with an internally used manufacturer code in parenthesis to help map it to your internal system. i.e. TINNITUS MASKER (TM)Follow the component name with one space and the designation "[STD]" to indicate that it is a standard feature that cannot be removed. Standard features will be pre-selected for the user in ROES. i.e. TINNITUS MASKER (TM) [STD]Chargers for group 8 devices should always be designated as standardPrefix the component name with an “*” to designate a factory default. Factory defaults are displayed as the first item in the drop down list and are pre-selected for the user. i.e. *TINNITUS MASKER The user may de-select a factory default.Factory defaults are automatically included on the order if the user does not deselect them. A feature designated with an “*” will be the first feature in the drop down list. Otherwise, features will be in the order that they are received in the flat file. This will allow you to keep like items grouped together.IMPORTANT: Do not assign a [STD] designation to a primary feature that is a single selection field – use an “*” instead! Matrices should be entered in the format output/gain/slope or just output/gain. The value for slope is optional. Multiple sets of matrices may be sent with each set on a separate line. Matrices are a mandatory field.Fitting formulas that are proprietary may be included here. To default a particular fitting formula, prefix it with an asterisk “*”.16 - Component PriceContract price of the component when ordered after the 180-day trial period. If it is a no-charge component, you may enter a zero or leave the field blank. Leave this segment blank for available remote controls, matrices and fitting formulas.17 – Incompatibility charactersYou may assign incompatibility characters to primary features and also to matrices to indicate that they may not be selected along with another primary feature, secondary feature or matrix. You must assign the same character to all of the features that are incompatible. You may use only the following characters to assign incompatibility:* ( ) { } & $ % 1 2 3 4 5 6 7 8 9 + lowercase lettersFor example, if a specific directional microphone and a specific telecoil are incompatible, select an incompatibility character and enter it in segment 17 for both options.If the directional microphone is also incompatible with a miscellaneous component, assign it a second incompatibility character and assign that same character to the miscellaneous component.You may assign up to 15 incompatibility characters to one feature but keep in mind that errors are easy to make when you use more than a few. Do not separate the characters with commas or spaces. Segment 17 for a feature with multiple incompatibility characters may look like this: {28*&mThis segment should be left blank for remote controls and fitting formulas. NOTE: It is not necessary to use incompatibility characters to keep the user from selecting two telecoils, earmolds or receivers because ROES already checks for this and alerts the user. ROES will only allow one telecoil to be selected unless the “allow two telecoils” flag is set (see below). The user also gets an alert if they do not select an earmold when earmolds are offered. RIC devices require a receiver to be selected.18 – Compatibility charactersYou may assign compatibility characters to primary features and also to matrices to indicate that they should be selected along with another primary feature, secondary feature or matrix. You must assign the same character to all of the features that are compatible. You may use only the following characters to assign compatibility:Asterisk, open parenthesis, close parenthesis, open curly braces, close curly braces, ampersand, dollar sign and percent sign, plus the numbers 1 through 9.* ( ) { } & $ % 1 2 3 4 5 6 7 8 9 + lowercase lettersFor example, if a specific directional microphone and a specific telecoil are recommended together, select a compatibility character and enter it in segment 18 for both options.If the directional microphone is also recommended with a miscellaneous component, assign it a second compatibility character and assign that same character to the miscellaneous component. When one of the features is selected the user will get a message that tells them that a second feature is recommended.You may assign up to 15 compatibility characters to one feature but keep in mind that errors are easy to make when you use more than a few. Do not separate the characters with commas or spaces. Segment 18 for a feature with multiple compatibility characters may look like this: {28*&mThis segment should be left blank for remote controls, matrices and fitting formulas.19 – Allow two telecoilsA “1” in this segment indicates that 2 telecoils are allowed for the circuit in segment 9 (otherwise ROES will only allow the user to select one.) You only need to enter this indicator on one “INT” line for each circuit listed.Secondary Features - segments 13-16Data ElementDescription of Data Element13 - Secondary feature type codeShell Color (SC) – User may select one.Shell Options (SO) – User may select multiple items.Faceplate Color (FC) - User may select one.Volume Control (VC) - User may select one.Venting (VN) - User may select one.Dexterity Options (DO) - User may select multiple items.Battery Options (BO) - Battery names should be listed in the following terms: ZA5, ZA10, ZA13 User may select multiple items.Wax Prevention (WP) - User may select multiple items.Canal Length (CL) - User may select one. Shell Retention (SR) - User may select fort Seal (CS) - User may select one.Mic Protection (MP) - User may select one.RIC Items (RI) – User may select multiple items.Open Fit Items (OF) – User may select multiple items.Miscellaneous (MI) - This category may be used for any items that do not fit into the above categories. User may select multiple items.Warranty codes (WY) – Although not actually a secondary feature, manufacturer internal codes for mandatory and optional warranties can be included in this category. Leave segment 14 blank and use segments 15 and 16 to indicate the warranty codes. These codes should be in parenthesis. These codes only need to be provided if the manufacturer would like them printed on the order form.ROES alerts the user if no shell color is selected or if the shell color and faceplate color are different.14 - Secondary feature nameThis is the description of the secondary feature such as PINK, BROWN, RETENTION HOOK, WINDSCREEN, etc. An "*" before the name of the feature (*PINK) indicates a factory default. A designation of one space plus "[STD]" after the feature (HYPOALLERGENIC [STD]) indicates that the feature is a standard feature. If the contractor has an internal code for the feature that they would like to print out on the printed order form, it may be enclosed in parenthesis and follow the name of the feature (*PINK (P)).Secondary features will be listed in ROES in the order they are sent in the flat file.The standard and default designations do not apply to warranty codes.1-50 characters.Secondary feature item names are unique to each manufacturer and should be listed as they would appear on a printed order form. If an item applies to only the left side or only the right side, follow the item description with the pipe character “|” and an “L” or “R”. For example,” *RED (002)|R” and “*BLUE (003)|L” to indicate a default of a red shell color for the right and a blue shell color for the left. ROES allows a user to copy over the primary and secondary feature selections from one ear side to the other. Features labeled as left or right will not be able to be copied. Other features, however, will copy over.15 – Mandatory period warranty codeThis segment may be used to indicate the manufacturer 's internal code for the mandatory warranty period (two or three years depending on the group) if the secondary feature type code is "WY".16 – Optional period warranty code*Leave this segment blank*This segment is no longer used. It was in use previously when optional warranty periods were included.17 – Incompatibility charactersYou may assign incompatibility characters to a secondary feature to indicate that it may not be selected along with another secondary feature, matrix or primary feature. You must assign the same character to all of the features that are incompatible. You may use only the following characters to assign incompatibility:Asterisk, open parenthesis, close parenthesis, open curly braces, close curly braces, ampersand, dollar sign and percent sign, plus the numbers 1 through 9.* ( ) { } & $ % 1 2 3 4 5 6 7 8 9 + lowercase lettersFor example, if a specific shell option and a wax protection option are incompatible, select an incompatibility character and enter it in segment 17 for both options.If the shell option is also incompatible with a second wax protection option, assign it a second incompatibility character and assign that same character to the second wax protection option.You may assign up to15 characters to one feature but keep in mind that errors are easy to make when you use more than a few. Do not separate the characters with commas or spaces. Segment 17 for a feature with multiple incompatibility characters may look like this: {28*&m18 – Compatibility charactersYou may assign compatibility characters to a secondary feature to indicate that it should be selected along with another secondary feature, matrix or primary feature. You must assign the same character to all of the features that are compatible. You may use only the following characters to assign compatibility:Asterisk, open parenthesis, close parenthesis, open curly braces, close curly braces, ampersand, dollar sign and percent sign, plus the numbers 1 through 9.* ( ) { } & $ % 1 2 3 4 5 6 7 8 9 + lowercase lettersFor example, if a specific shell option and a specific wax prevention option are recommended together, select a compatibility character and enter it in segment 18 for both options.If the shell option is also recommended with a second wax prevention option, assign it a second compatibility character and assign that same character to the wax prevention option. When one of the features is selected the user will get a message that tells them that a second feature is recommended. ROES will not force the user to select compatible features.You may assign up to 15 characters to one secondary feature but keep in mind that errors are easy to make when you use more than a few. Do not separate the characters with commas or spaces. Segment 18 for a feature with multiple compatibility characters may look like this: {28*&mB.28 EXAMPLE DATA FILEBelow is an example of the text file format for a typical ITE, a wireless system device and a simple remote. The 13th data element (delineated by “^”) is the indicator of the type of data represented on the remainder of the line. If printed on a color printer or viewed on-line, the hearing aid and circuit data are shown in blue. Lines shown in red contain additional data for the primary features, including the cost of each item after the trial period. Lines shown in bright pink include the name of the available remote controls for the device. Lines shown in teal are additional fitting formulas that the vendor would like presented in ROES. Lines shown in light blue are the matrices available for the device. Lines shown in green contain secondary features, which have no cost. Incompatibility characters are shown in black and compatibility characters in orange. The “Allow two telecoils” indicator is shown in bright green on the second “INT” line.This file section indicates that the “MEM/S” is incompatible with the “SWM” directional microphone and also with the “SOFT SEAL COAT” secondary feature. The volume control is recommended (compatible) with the extended receiver tube and the canal lock.You may assign colors on wireless devices but incompatibility characters do not apply. Use only the following segments for wireless systems: 1, 2, 3, 4, 5, 11, 13, 14, 15 and 16. For simple remotes use segments 1, 2, 3, 4, 5 and 11.ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^BESTFS2.pdf^0|1|1^INT^DAI^AUDIO INPUT (AI)^23.18ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^INT^TCA^TOUCHLESS TELECOIL (TTC)^24.30^^^1ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^INT^TAP^TELECOIL W/SWITCH (TWS)^22.00ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^COM^MEM/S^MEMORY SWITCH (MS)^36^$%^ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^MIC^SWM^DIRECTIONAL IMAGING W/SWITCH (DS)^70.30^$ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^MTX^^102/40ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^MTX^^114/55ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^REM^^A1 REMOTE CONTROLABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^REM^^A2 REMOTE CONTROLABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^FIT^^OUR OWN FF1ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^FIT^^OUR OWN FF2ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^SO^HYPOALLERGENIC [STD]ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^WY^^(O)^ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^SC^*PINK (V)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^SC^TAN (W)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^SC^CLEAR (H)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^FC^*PINK (V)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^FC^TAN (W)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^VC^*VOLUME CONTROL (VC)^^^^{&ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^VC^NO VC (NC)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^VN^PROBE VENT (PT)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^VN^*PRESSURE VENT (PR)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^VN^NO VENT (NV)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^DO^REMOVAL STRING/FILAMENT (RF) [STD]ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^BO^ZA13 (13) [STD]ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^WP^*WAX SPRING (WS)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^WP^PUSH IN WAX GUARD SYSTEM (PW)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^WP^BELL CANAL (BC)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^WP^EXTENDED RECEIVER TUBE (ER)^^^^{ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^CL^LONG CANAL (LC)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^CL^*MEDIUM CANAL (MC)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^CL^CANAL LENGTH AS MARKED (MK)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^SR^CANAL LOCK (CA)^^^^&ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^SR^RETENTION RING (RR)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^CS^SOFT SEAL/COAT (SS)^^^%ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^MP^WINDHOOD (WN)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^MP^*WINDSCREEN (WS)ABC HEARING^BEST FS^422.00^0^1^4^4^CIC^WDRC15^FOCUS 2^^^MI^EARHOOK (E)ABC HEARING^BEST WR^100^0^4^^^^^^BEST WR.pdf^^SC^*PINK (V)ABC HEARING^BEST WR^100^0^4^^^^^^^^SC^SILVER (W)ABC HEARING^BEST WR^100^0^4^^^^^^^^SC^AQUA (H)ABC HEARING^BEST WR^100^0^4^^^^^^^^SC^CAMO (V)ABC HEARING^BEST WR^100^0^4^^^^^^^^SC^BLUE (W)ABC HEARING^BEST WR^100^0^4^^^^^^^^WY^^(O)^ ;indicates 2 year and 3 year warranty codesABC HEARING^BEST REMOTE^59^0^6^^^^^^BEST REMOTE.pdfEOF (end of file indicator)B.29 EARMOLD DATA TEXT FILE – VA DENVER LOGISTICS CENTER (JAN 2019)Contractors are required to submit their earmold data for Group 5 to the DLC in a text file as described below. In the event of file errors, the contractor will be asked to correct and resubmit the file. Contractors are encouraged to submit their data file as soon as possible but no later than Oct. 17, 2019 to dlc.hafiledrop@. This data should be compiled into a single text file and should adhere to the following rules:The data must be submitted in a text file (.txt extension) with data fields delimited by the up caret (“^”) character. The file name will follow this format: (CONTRACT NUMBER-VENDOR NAME) EM FILE FOR (MONTHYYYY).TXT (abbreviate the month to 3 alphas)Example: VA791-19-D-1234-ADVANTAGE EM FILE FOR NOV2019.TXT2. Data entered into price fields should not contain commas or dollar signs.3. The word “SHELL” causes problems with Department of Defense computer systems. Please abbreviate “SHELL” to “SHLL”. 4. The following characters are not allowed in any feature name:Semicolon ;Back slash \Forward slash /Single quotation ‘Double quotation “”At sign @Ampersand &5. The maximum number of characters allowed for a segment must be adhered to.6. There should be no blank lines in the file. NOTE: Extra spaces make a difference! Please check to make sure there is only one space between the feature name and the standard “[STD]” designation in the flat file. Make sure you are entering data in to the correct piece of the string.E-mail the data file to dlc.hafiledrop@. Description of Data SegmentsThe first five pieces of the data string will be the style name of the earmold, the earmold ROES code, the earmold type, a flag to indicate if the receiver is replaceable in the clinic and the cost of that specific style. These pieces will be duplicated on each line that follows with the features for that style. The feature code will be in piece 6, followed by the feature name in piece 7, the receiver price in piece 8, the receiver ROES code in piece 9, feature incompatibility characters in piece 10 and compatibility characters in piece 11. Piece 12 will hold the name of the technical specifications page. It is required on one line only. There is no limit to the number of features that you may include.Feature names in any one category will be displayed in ROES in the order that they are listed in the flat file unless one is marked as a default. The ROES system will automatically insert “Select one” or “Select multiple” as the initial entry in the drop down list unless there is a default indicated. If a default is indicated, that item will be the first item in the list.Each earmold style must have an entry for RIC, BTE and open fit BTE types of hearing aids.Explanation of Data FieldsEarmold Information - segments 1-8Data ElementDescription of Data Element1 – Earmold StyleCan be a proprietary name and can be up to 50 characters long. You may have the same style 3 times in this file, each with a different type (see segment 3). Each entry would have a different set of features, specific to that style and form factor. The name of the earmold style should match the earmold on the publication sheets. There will be a charge for the earmold if ordered after the 180 day trial period.2 – Earmold ROES codeThis is the “EM” code for this style from the publication sheets. It should be the same for all hearing aid models.3 - Earmold Type1=RIC, 2=traditional BTE, 3=open fit BTE, 4=CROS4 – Field replaceable receiver flagPlace a 1 in this piece if the receiver is integrated and not field replaceable, otherwise leave blank5 – Price of earmoldPrice for this earmold style. Do not include commas or dollar signs.6 – Feature codeThe feature code may be any of the following:“ET” – Tubing – user can select 1“EM” – material – user can select 1“EV” – venting – user can select 1“EB” – bore – user can select 1“EC” – color – user can select 1“EW” – wax prevention – user may select multiple“ED” – dexterity options – user may select multiple“EL” – canal length – user may select 1“EI” – miscellaneous – user can select multiple“ER” – list the receivers that are selectable for this earmold. There will be a charge for this receiver if the device is past the trial period or if not purchased through DALC. User may select 1.7– Feature nameThe name of the feature may be proprietary. Limited to 50 characters including the code in parenthesis.You may have as many features as you want in each of these categories. An "*" before the name of the feature (*ACRYLIC) indicates a factory default. If the contractor has an internal code for the feature that they would like to print out on the printed order form, it may be enclosed in parenthesis and follow the name of the feature (*ACRYLIC (AC)). Standard features may be designated by following the name of the feature with a space and [STD].8 – Receiver priceThis is the price of the receiver, if chargeable. Do not include dollar signs or commas. Leave blank if this feature is not a receiver.9 – Receiver ROES codeThis is the code assigned to this receiver on the publication sheets. It should start with “REC” followed by a number and should be the same for all aids. Leave blank if this feature is not a receiver.10 – Incompatibility charactersYou may assign incompatibility characters to an earmold feature to indicate that it may not be selected along with another earmold feature or hearing aid feature. You must assign the same character to all of the features that are incompatible. You may use only the following characters to assign incompatibility:* ( ) { } & $ % 1 2 3 4 5 6 7 8 9 + lowercase lettersFor example, if a specific venting option and a material option are incompatible, select an incompatibility character and enter it in segment 9 for both options.If the venting option is also incompatible with a second material option, assign it a second incompatibility character and assign that same character to the second material option.You may assign up to15 characters to one earmold feature. Do not separate the characters with commas or spaces. Segment 9 for a feature with multiple incompatibility characters may look like this: {28*&m11 – Compatibility charactersYou may also assign compatibility characters to a secondary feature to indicate that it should be selected along with another secondary feature or primary feature, or with an earmold feature. You must assign the same character to all of the features that are compatible. You may use only the following characters to assign compatibility:Asterisk, open parenthesis, close parenthesis, open curly braces, close curly braces, ampersand, dollar sign and percent sign, plus the numbers 1 through 9.* ( ) { } & $ % 1 2 3 4 5 6 7 8 9 + lowercase lettersFor example, if a specific earmold material and a specific wax prevention option are recommended together, select a compatibility character and enter it in segment 10 for both options.If the material is also recommended with a second option, assign it a second compatibility character and assign that same character to the second option. When one of the features is selected the user will get a message that tells them that a second feature is recommended. ROES will not force the user to select compatible features.You may assign up to 15 characters to one secondary feature. Do not separate the characters with commas or spaces. Segment 18 for a feature with multiple compatibility characters may look like this: {28*&m12 - Specification Page nameThis is the name of a vendor supplied specification page that will be linked to the ROES ordering page for viewing by the clinician. The actual pages should be attached to an email and sent to dlc.hafiledrop@. Please include the file extension (i.e. .html, .pdf). Limit to 60 characters. IMPORTANT: To link the PDF file to the model selected in ROES, please ensure that the file name in this field matches the name of the file sent in the email.The specification page name need only be included on one line for each earmold/type combination.Below is an example of an Earmold Data file. Each feature category is shown in a different color if you are viewing this on-line or printing on a color printer. The incompatibilities and compatibilities are shown in red. In this example, the “hard acrylic” and the “bell bore” are incompatible and the “hard acrylic” is also incompatible with the “canal lock”. The material “silicone” and the color “clear” are compatible features.SLIMTIP EARMOLD^EM2^1^1^32^ET^SLIM TUBE SIZE 1^^^^^RICSLIMTIP.PDFSLIMTIP EARMOLD^EM2^1^1^32^ET^SLIM TUBE SIZE 2SLIMTIP EARMOLD^EM2^1^1^32^EM^HARD ACRYLIC^^^&{SLIMTIP EARMOLD^EM2^1^1^32^EM^SILICONE^^^^2SLIMTIP EARMOLD^EM2^1^1^32^EV^LARGE VENTSLIMTIP EARMOLD^EM2^1^1^32^EV^MEDIUM VENTSLIMTIP EARMOLD^EM2^1^1^32^EV^SMALL VENTSLIMTIP EARMOLD^EM2^1^1^32^EC^PINKSLIMTIP EARMOLD^EM2^1^1^32^EC^TANSLIMTIP EARMOLD^EM2^1^1^32^EC^BROWNSLIMTIP EARMOLD^EM2^1^1^32^EC^CLEAR^^^^2SLIMTIP EARMOLD^EM2^1^1^32^EB^OPEN BORESLIMTIP EARMOLD^EM2^1^1^32^EB^HALF BORESLIMTIP EARMOLD^EM2^1^1^32^EB^BELL BORE^^^&SLIMTIP EARMOLD^EM2^1^1^32^EW^EXT REC TUBESLIMTIP EARMOLD^EM2^1^1^32^EW^WAX TRAPSLIMTIP EARMOLD^EM2^1^1^32^EW^SMARTGUARDSLIMTIP EARMOLD^EM2^1^1^32^EL^LONGSLIMTIP EARMOLD^EM2^1^1^32^EL^MEDIUMSLIMTIP EARMOLD^EM2^1^1^32^EL^SHORTSLIMTIP EARMOLD^EM2^1^1^32^ED^REMOVAL NOTCHESSLIMTIP EARMOLD^EM2^1^1^32^ED^REMOVAL STRINGSLIMTIP EARMOLD^EM2^1^1^32^EI^CANAL LOCK^^^{SLIMTIP EARMOLD^EM2^1^1^32^EI^DOME 6MMSLIMTIP EARMOLD^EM2^1^1^32^EI^DOME 8MMSLIMTIP EARMOLD^EM2^1^1^32^EI^DOME 10MMSLIMTIP EARMOLD^EM2^1^1^32^EI^SOFT COATSLIMTIP EARMOLD^EM2^1^1^32^ER^HIGH POWER RECEIVER - SIZE 0^39^REC2SLIMTIP EARMOLD^EM2^1^1^32^ER^HIGH POWER RECEIVER - SIZE 1^39^REC3SLIMTIP EARMOLD^EM2^1^1^32^ER^HIGH POWER RECEIVER - SIZE 2^39^REC4SLIMTIP EARMOLD^EM2^1^1^32^ER^SUPER POWER RECEIVER - SIZE 0^42^REC5SLIMTIP EARMOLD^EM2^1^1^32^ER^SUPER POWER RECEIVER - SIZE 1^42^REC6SLIMTIP EARMOLD^EM2^1^1^32^ER^SUPER POWER RECEIVER - SIZE 2^42^REC7SLIMTIP EARMOLD^EM2^1^1^32^ER^STANDARD RECEIVER - SIZE 0^35^REC8SLIMTIP EARMOLD^EM2^1^1^32^ER^STANDARD RECEIVER - SIZE 1^35^REC9SLIMTIP EARMOLD^EM2^1^1^32^ER^STANDARD RECEIVER - SIZE 2^35^REC10SLIMTIP EARMOLD^EM2^2^^32^ET^SLIM TUBE SIZE 1^^^^^BTESLIMTIP.PDFSLIMTIP EARMOLD^EM2^2^^32^ET^SLIM TUBE SIZE 2SLIMTIP EARMOLD^EM2^2^^32^EM^HARD ACRYLIC^^^&{SLIMTIP EARMOLD^EM2^2^^32^EM^SILICONESLIMTIP EARMOLD^EM2^2^^32^EV^LARGE VENTSLIMTIP EARMOLD^EM2^2^^32^EV^MEDIUM VENTSLIMTIP EARMOLD^EM2^2^^32^EV^SMALL VENTSLIMTIP EARMOLD^EM2^2^^32^EC^PINKSLIMTIP EARMOLD^EM2^2^^32^EC^TANSLIMTIP EARMOLD^EM2^2^^32^EC^BROWNSLIMTIP EARMOLD^EM2^2^^32^EC^CLEARSLIMTIP EARMOLD^EM2^2^^32^ED^REMOVAL NOTCHESSLIMTIP EARMOLD^EM2^2^^32^ED^REMOVAL STRINGSLIMTIP EARMOLD^EM2^2^^32^EB^BELL BORE^^^&SLIMTIP EARMOLD^EM2^2^^32^EL^LONGSLIMTIP EARMOLD^EM2^2^^32^EL^MEDIUMSLIMTIP EARMOLD^EM2^2^^32^EL^SHORTSLIMTIP EARMOLD^EM2^2^^32^EI^CANAL LOCK^^^{SLIMTIP EARMOLD^EM2^2^^32^EI^SOFT COATSLIMTIP EARMOLD^EM2^2^^32^EI^UNFILTERED TONE HOOKSLIMTIP EARMOLD^EM2^3^^32^ET^SLIM TUBE SIZE 1^^^^^OFBTESLIMTIP.PDFSLIMTIP EARMOLD^EM2^3^^32^ET^SLIM TUBE SIZE 2SLIMTIP EARMOLD^EM2^3^^32^EM^HARD ACRYLIC^^^&{SLIMTIP EARMOLD^EM2^3^^32^EM^SILICONESLIMTIP EARMOLD^EM2^3^^32^EV^LARGE VENTSLIMTIP EARMOLD^EM2^3^^32^EV^MEDIUM VENTSLIMTIP EARMOLD^EM2^3^^32^EV^SMALL VENTSLIMTIP EARMOLD^EM2^3^^32^EC^PINKSLIMTIP EARMOLD^EM2^3^^32^EC^TANSLIMTIP EARMOLD^EM2^3^^32^EC^BROWNSLIMTIP EARMOLD^EM2^3^^32^EC^CLEARSLIMTIP EARMOLD^EM2^3^^32^ED^REMOVAL NOTCHESSLIMTIP EARMOLD^EM2^3^^32^ED^REMOVAL STRINGSLIMTIP EARMOLD^EM2^3^^32^EB^BELL BORE^^^&SLIMTIP EARMOLD^EM2^3^^32^EW^EXT REC TUBESLIMTIP EARMOLD^EM2^3^^32^EW^WAX TRAPSLIMTIP EARMOLD^EM2^3^^32^EW^SMARTGUARDSLIMTIP EARMOLD^EM2^3^^32^EL^LONGSLIMTIP EARMOLD^EM2^3^^32^EL^MEDIUMSLIMTIP EARMOLD^EM2^3^^32^EL^SHORTSLIMTIP EARMOLD^EM2^3^^32^EI^CANAL LOCK^^^{SLIMTIP EARMOLD^EM2^3^^32^EI^SOFT COATSLIMTIP EARMOLD^EM2^3^^32^EI^DOME 6MMSLIMTIP EARMOLD^EM2^3^^32^EI^DOME 8MMSLIMTIP EARMOLD^EM2^3^^32^EI^DOME 10MMSKELETON EARMOLD^EM4^1^1^28^ET^SLIM TUBE - SIZE 1^^^^^RICSKELEM.PDFSKELETON EARMOLD^EM4^1^1^28^ET^SLIM TUBE - SIZE 2SKELETON EARMOLD^EM4^1^1^28^EM^HARD ACRYLIC^^^&{SKELETON EARMOLD^EM4^1^1^28^EM^SILICONESKELETON EARMOLD^EM2^1^1^28^EV^LARGE VENTSKELETON EARMOLD^EM2^1^1^28^EV^MEDIUM VENTSKELETON EARMOLD^EM2^1^1^28^EV^SMALL VENTSKELETON EARMOLD^EM4^1^1^28^EC^PINKSKELETON EARMOLD^EM4^1^1^28^EC^TANSKELETON EARMOLD^EM4^1^1^28^EC^BROWNSKELETON EARMOLD^EM4^1^1^28^EC^CLEARSKELETON EARMOLD^EM4^1^1^28^EB^BELL BORE^^^&SKELETON EARMOLD^EM4^1^1^28^EB^OPEN BORESKELETON EARMOLD^EM4^1^1^28^EW^EXT REC TUBESKELETON EARMOLD^EM4^1^1^28^EW^SMARTGUARDSKELETON EARMOLD^EM4^1^1^28^EW^WAX TRAPSKELETON EARMOLD^EM4^1^1^32^EL^LONGSKELETON EARMOLD^EM4^1^1^32^EL^MEDIUMSKELETON EARMOLD^EM4^1^1^32^EL^SHORTSKELETON EARMOLD^EM4^1^1^28^EI^CANAL LOCK^^^{SKELETON EARMOLD^EM4^1^1^28^EI^SOFT COATSKELETON EARMOLD^EM4^1^1^28^ER^HIGH POWER RECEIVER - SIZE 0^39^REC2SKELETON EARMOLD^EM4^1^1^28^ER^HIGH POWER RECEIVER - SIZE 1^39^REC3SKELETON EARMOLD^EM4^1^1^28^ER^HIGH POWER RECEIVER - SIZE 2^39^REC4SKELETON EARMOLD^EM4^1^1^28^ER^SUPER POWER RECEIVER - SIZE 0^42^REC5SKELETON EARMOLD^EM4^1^1^28^ER^SUPER POWER RECEIVER - SIZE 1^42^REC6SKELETON EARMOLD^EM4^1^1^28^ER^SUPER POWER RECEIVER - SIZE 2^42^REC7SKELETON EARMOLD^EM4^1^1^28^ER^STANDARD RECEIVER - SIZE 0^35^REC8SKELETON EARMOLD^EM4^1^1^28^ER^STANDARD RECEIVER - SIZE 1^35^REC9SKELETON EARMOLD^EM4^1^1^28^ER^STANDARD RECEIVER - SIZE 2^35^REC10[SECOND SECTION FOR SKELETON EARMOLD – BTE][THIRD SECTION FOR SKELETON EARMOLD – OF BTE]B.30 ORDERING PROCEDURES(a) VA Audiology Clinics and Other Government Agencies using ROES.(1) New Hearing Aid and/or Simple Wireless Remote Controls Orders(i) Audiology Clinics placing orders with the DLC must enter audiological requirements in ROES. Ear impression(s) or Standard Tessellation Language (STL) file(s) will be provided to the Contractor. (A) If an earmold is needed, it should be procured at the time of the initial hearing aid order or during the 180-day trial period at no cost. (ii) DLC purchase orders will be sent electronically or faxed to the Contractor. Clinicians are responsible for sending or faxing the ROES order form to the vendor. Orders submitted electronically will include audiological requirements. (iii) The Contractor will match the audiological requirements and ear impression(s) or STL file(s) with the purchase order from DLC(iv) Upon receipt of the purchase order (electronic or paper) from the DLC, the Contractor shall fabricate the hearing aid and earmold, if applicable.(v) Prior to shipment, the Contractor will program the hearing aid(s) to the audiogram submitted by the clinic if pre-programming was selected in ROES. If a simple remote control was ordered on the same purchase order, it will be paired to the hearing aids prior to shipment. (vi) The items on the purchase order(s) will be packaged together and shipped to the facility, enclosing one copy of either a packing slip or invoice. If purchase orders for hearing aids and wireless devices are received in the same batch, and the wireless device order references the hearing aid purchase order number, both orders shall be packaged and shipped together. Purchase order(s) items shall be received within 10 calendar days, after receipt of the order. No devices will be sent directly to a patient.(vii) The 180-day trial period starts from the ship date on the invoice. Warranty and loss and damage timeframes begin 30 days after the ship date on the invoice. Earmolds will not be covered under these warranty guidelines.(viii) A hearing aid will be purchased with a package price for a model and components.(ix) All hearing aid orders will be patient specific, with a purchase order number(s) and serial number(s) for that patient. Contractors will not give Audiology Clinics permission to switch hearing aids designated for one patient to another patient.(2) Changes to Orders during the 180-day Trial Period(i) Adjustments - Component changes within the same option package. Clinics are allowed a maximum of three changes within an option package at no additional cost during the trial period.(ii) Audiology Clinics will place their adjustment orders with DLC and, if necessary, submit their requirements to the Contractor by faxing a ROES Service Request form. The contractor will use the original purchase order number from the DLC. Upon receipt of the adjustment order from the DLC, the Contractor shall make the requested change/modification and ship to the address on the adjustment order, enclosing one copy of either a packing slip or invoice. No credit will be issued for items removed from the aid(s) that were originally ordered as part of the option package.(iii) Model Changes - Audiology Clinics will place their model change orders with the DLC and then submit their requirements to the Contractor electronically or on a ROES Service Request form. The contractor will use the original purchase order number from the DLC. Upon receipt of the model change order from the DLC, the Contractor shall make the requested change/modification and ship the instrument to the facility on the adjustment order, enclosing one copy of either a packing slip or invoice.(iv) Earmolds – Earmolds ordered within the hearing aid model package may be returned once for changes due to a poor fitting. Changes to earmolds due to poor fit can be accomplished by filling out, printing and faxing the “Earmold Remake Form” from the ROES Desk Top Entry page. Earmold adjustments may also be entered with a model change which is also done as an adjustment through the ROES Service Request module. Earmold adjustments and remakes are allowed one time only. Audiology Clinics will use the same shipping container labels, or airborne delivery as used for hearing aids, unless the contractor provides different shipping procedures.(3) Extra Component Orders – Any extra component must be ordered separately from the original purchase order. Orders for extra components can be placed only after the 180-day trial period and during the new aid warranty period. Only options available within the package for the specific hearing aid can be ordered as an extra component. Audiology Clinics will place their extra component orders with the DLC and then submit their requirements to the Contractor electronically or on a ROES Service Request form. Upon receipt of the purchase order from the DLC, the Contractor shall modify the hearing aid and ship the instrument to the facility on the purchase order, enclosing one copy of either a packing slip or invoice. No credit will be issued for items removed from the aid(s) that were originally ordered as part of an option package. Circuits will not be considered an extra component.(4) Loss and Damage (L&D) Requests – The loss and damage replacement of hearing aids ordered under this contract and issued by VA or other Government agencies shall only be requested by an authorized Government facility. The Audiology Clinics shall place their L&D requests with DLC and then submit the request to the Contractor electronically or via a ROES Service Request form. The contractor shall use the original purchase order number from the DLC. Twenty-four (24) hours after receipt of the L&D request from the DLC, the Contractor shall ship the replacement hearing aid to the facility on the L&D request, enclosing one copy of either a packing slip or invoice.(5) New Wireless System Orders.(i) Audiology Clinics placing orders with DLC will submit a ROES Order form to the Contractor.(ii) DLC purchase orders will be sent electronically to the Contractor.(iii) The order will be shipped to the facility address on the Order Form, enclosing packing slip or invoice. No devices will be sent directly to a patient.(iv) The 180-day trial period starts from the ship date on the invoice. Warranty and loss and damage timeframes begin 30 days after the ship date on the invoice. (v) A wireless device will be purchased with a package price.(6) Earmold (Only) Orders after the trial period expiration. (i) Ear impression(s) or STL file(s) will be provided to the Contractor. (ii) DLC purchase orders will be sent electronically or faxed to the Contractor. Clinicians are responsible for sending or faxing the ROES Service Request Form to order the earmold to the vendor. (iii) The Contractor will match the ear impression, STL file, or the scanned impression on file with the contractor with the purchase order from DLC(iv) Upon receipt of the purchase order (electronic or paper) from the DLC, the Contractor shall fabricate the earmold. The earmold will be shipped to the facility on the purchase order, enclosing copy of either a packing slip or invoice. No items will be sent directly to a patient.(v) Earmolds may be returned once for changes due to a poor fit. Earmold style, venting, or material changes are permitted. Changes to earmolds due to poor fit can be accomplished at no charge by filling out, printing and faxing the “Earmold Remake Form” from the service request detail page. If the contractor determines that the earmold must be changed to a different style, the clinician is responsible for entering an adjustment through the ROES Service Request module. Earmold adjustments and remakes are allowed one time only. Clinics will use the same shipping container labels, or airborne delivery as used for hearing aids, unless the contractor provides different shipping procedures. Earmold orders with a charge can only be cancelled prior to the shipment by the contractor of the earmold. (b) Other Government Agencies Placing Orders Directly With Contractor.(1) New Hearing Aid and/or Simple Wireless Remote Controls Orders(i) Hearing aid orders placed by authorized agencies, other than DLC, will be sent directly to the Contractor citing the contract number on the order. Orders must include a delivery/purchase order number. (A) If an earmold is needed, it should be procured at the time of the initial hearing aid order or during the 180-day trial period at no cost. (ii) The hearing aid and earmold, if applicable, will be shipped to the facility address on the order and received within 10 calendar days after receipt of the order. A copy of the invoice will be enclosed. No items will be sent directly to a patient.(iii) Prior to shipment, the Contractor will program the hearing aid(s) to the audiogram submitted by the clinic if pre-programming was requested on the purchase order. If a simple remote control was ordered on the same purchase order, it will be paired to the hearing aids prior to shipment. (iv) The 180-day trial period starts from the ship date on the invoice. Warranty and loss and damage timeframes begin 30 days after the ship date on the invoice. Earmolds will not be covered under these warranty guidelines.(v) A hearing aid will be purchased with a package price for a model and components. A maximum of three changes are allowed within an option package at no additional cost. (vi) Changes will be submitted by the ordering agency to the Contractor. The Contractor shall make the requested change/modification and ship the item to the agency, enclosing one copy of invoice. No credit will be issued for items removed from the aid(s) that were originally ordered as part of an option package.(vii) Model changes. Changes will be submitted by the ordering agency to the Contractor. The Contractor shall make the requested change/modification and ship the instrument to the agency, enclosing one copy of the invoice.(2) Earmolds may be returned once for changes due to a poor fitting. Earmold changes that require a style, venting or material change are permitted. Changes to earmold shall be handled directly between the clinic and contractor. The contractor will provide instructions to the clinic for ordering changes and any necessary forms. Clinics will use the same shipping containers labels, or airborne delivery as used for hearing aids, unless the contractor provides different shipping procedures.(3) Extra Component Orders – Any extra component must be ordered separately from the original purchase order. Orders for extra components can be placed only after the 180-day trial period, and during the new aid warranty period. Only options available within the package for the specific hearing aid can be ordered as an extra component. The order will be submitted by the ordering agency to the Contractor. The Contractor shall modify the hearing aid and ship the instrument to the agency, enclosing one copy of invoice. No credit will be issued for items removed from the aid(s) that were originally ordered as part of an option package. Circuits will not be considered an extra component.(4) Loss and Damage (L&D) Requests – Other Government agencies will place their L&D requests directly with the Contractor. Upon receipt of the L&D request from the agency, the Contractor shall ship the replacement hearing aid to the address on the L&D request, enclosing one copy of either a packing slip or invoice. (5) New Wireless System Orders (Adaptors/Transmitters).(i) Wireless system orders placed by authorized agencies, other than DLC, will be sent directly to the Contractor citing the contract number on the order. Orders must include a delivery/purchase order number.(ii) The order should be shipped to the facility address on the Order Form, enclosing packing slip or invoice. No devices will be sent directly to a patient.(iii) The 180-day trial period starts from the ship date on the invoice. Warranty and lost and damage timeframes begin 30 days after the ship date on the invoice. (iv) A wireless device will be purchased with a package price.(6) New Earmold (Only) Orders. (i) Earmold orders placed by authorized agencies, other than DLC, will be sent directly to the Contractor citing the contract number on the order. Orders must include a delivery/purchase order number.(ii) Ear impression(s) or STL file(s) will be provided to the Contractor. (iii) Upon receipt of the purchase order and ear impression from the agency, the Contractor shall fabricate the earmold. The earmold will be shipped to the facility on the purchase order, enclosing copy of either a packing slip or invoice. No items will be sent directly to a patient.(iv) Earmolds may be returned once for changes due to a poor fit. Earmold style, venting, or material changes are permitted. Changes to earmolds due to poor fit can be accomplished at no charge by filling out, printing and faxing the “Earmold Remake Form” from the service request detail page. If the contractor determines that the earmold must be changed to a different style, the clinician is responsible for entering an adjustment through the ROES Service Request module. Earmold adjustments and remakes are allowed one time only. Clinics will use the same shipping container labels, or airborne delivery as used for hearing aids, unless the contractor provides different shipping procedures. Earmold orders with a charge can only be cancelled prior to the shipment by the contractor of the earmold.B.31 INVOICING PROCEDURES(a) Invoicing Procedures for Denver Logistics Center (DLC) Orders.(1) The DLC is designated as the billing office as defined in paragraph 52.212-4 (i) for purposes of determining date of receipt of hearing aids delivered under the term of this contract. An original invoice must be transmitted electronically in accordance with the “810 Invoice Transaction Set” within 10 days of receipt of the order. Contractors will be given six months from the contract effective date to implement electronic invoicing requirements. During the transaction period all paper invoices should be mailed to DLC at the following address:VA Denver Logistics CenterFinance Division (001AL-M1C)PO Box 25166Denver, CO 80225-0166(2) Invoice requirements for new orders (groups 1-9), model change orders, and extra component orders should include (Requirements identified in Section C.1 (g) do not apply to VADLC orders):(i) Contractor’s invoice number.(ii) Contractor’s name and address.(iii) Invoice date.(iv) Purchase Order Number (13) digits).(v) Ordering Clinic (Station number for electronic invoices).(vi) Veteran’s last name or first letter of veteran’s last name and last four of social security number.(vii) Total invoice amount.(viii) Model name as designated in contract model (EXCEPT on extra component orders).(ix) Unit Price.(x) Hearing instruments components - extra component order ONLY.(xi) Ear Designation (EXCEPT on BTEs/remotes/wireless devices and Earmolds). NOTE: If BTE model requires ear designation and it’s a binaural order, ALWAYS send left aid first on the invoice.(xii) Battery Type (Exception: 1) Battery can only be replaced by the contractor or not applicable 2) Credit Memos). See Attachment D-9, Invoicing Requirement for Battery Designation, for correct VA designation.(xiii) Serial Number (EXCEPT Earmold).(xiv) Purchased Warranty.(xv) Date Contractor shipped hearing instrument (EXCEPT on Credit Memo).(xvi) Certification statement as follows: This certifies that the foregoing hearing aids were shipped on date note above and receipted by “insert mail carrier” (i.e., USPS, FedEx), “Signature of company officer, title”.(xvii) DO NOT put warranty date on invoice.(3) Change to Orders – During the trial period.(i) Adjustments. Modifications that do not change the model require no invoice.(ii) Model Changes. If there is a model change, a credit memo is required for the original aid(s) and a new invoice is required referencing the original purchase order for the replacement new model aid(s).(4) Extra Component Order – After the trial period any extra components will be ordered with a new purchase order and require a new invoice.(5) Prompt Pay Requirements – (i) Invoices will be processed with the Prompt Payment Act (31 U.S. C. 9303) and office of Management and Budget (OMB) Circular A-125, prompt Payment.(ii) The time frames for any discount terms and other prompt payment act provisions will began with the later of:(A) Receipt of a proper invoice at DLC, or(B) Certification of receipt of goods.(6) Credit Memos – (i) Credit memos for aids returned to Contractor require the same information as indicated for the billing invoice.(ii) Must reference the applicable original purchase order number.(iii) The Contractor shall issue a credit memo within 10 days after receipt of DLC cancellation notice. DLC will automatically take the appropriate credit using the original invoice number for reference 45 days after notification by clinic or return of aid(s) to vendor regardless of receipt of vendor credit memo.(7) DLC will cancel the order if an invoice is not received with 180 calendar days from the date of the order. For earmold only orders, DLC will cancel the order if an invoice is not received within 90 calendar days from the date of the order(8) Invoices mailed or faxed to DLC Finance Division in response to the Delinquent Hearing Aid Invoice Report, will be attached to the report and stamped “Delinquent”.(9) Invoices sent to DLC Finance Division, subsequent to the original invoice, must be stamped 2nd request and mailed or faxed to DLC Finance Division.(b) Invoice Procedures for other Government agencies (OGA) orders. (1) All invoices from the Contractor shall be mailed to the billing address noted on individual delivery order(s).(2) Invoices submitted for payment shall be in accordance with FAR 52.212-4(g).(3) Invoice shall be submitted in arrears as supplies are ordered.(c) Invoicing/Payment Administration VA Acquisition & Logistics Center (Only) The following individuals will handle all invoicing and payment questions and concerns:(1) Contractor: Offerors must maintain a letter designating primary or primary/alternate point of contract(s) to be contacted for prompt invoicing/payment contract administration with the Contracting Officer. Designation should be on company letterhead with the following information: Name(s); Title(s); Address: Email Address(es) and Phone and Fax Numbers.(2) Government Agency:Agency: Department of Veterans Affairs / Denver Logistics CenterAddress: PO Box 25166, Denver, CO 80225-0166Federal Express Address: 555 Corporate Circle, Golden, CO 80401Primary: Linda Hofferica, Senior AccountantPhone: 303-273-6233Email: linda.hofferica@Fax No: 303-215-9140B.32 PROCEDURES FOR REPORTING DISCREPANCIES AND SERIAL NUMBER CHANGES TO DLC(a) Hearing Aids and Wireless Devices Returned for Credits by VA Clinics. If a cancelation of a hearing aid(s) or wireless device(s) order is processed by the DLC and the contractor does not receive the aid(s) from the VA clinic, the contractor shall notify the DLC Finance Division. This will prevent the issuance of an “auto credit” by the DLC. If and when the aid(s) are received a credit memo will be created and sent to the DLC for processing. The point of contact is Linda Hofferica, Senior Accountant (phone number 303-273-6233 or email linda.hofferica@. Do not report cancels created by the DLC due to no invoice. Notification shall be submitted in the following format, only.Purchase Order #Serial NumberModelClinic(b) Hearing Aids and Wireless Devices Returned Not Cancelled by DLC. If a hearing aid(s) is returned by a VA clinic to the contractor, but the contractor does not receive a cancellation of the order from DLC, the contactor shall notify the DLC Veterans Service Division. The DLC Veterans Service Division can be contacted by phone at 303-215-5244 or by email at DALCADJ@. Notifications should be submitted using the following format, only.Purchase Order #Serial NumberModelClinic(c) Serial Number Changes. When the serial number of a device is changed, the contractor shall notify the DLC Veterans Services Division, providing the old and new serial number and the reason for the change. The contact information is noted above in paragraph (b). This notification is to be submitted in a text file, either comma or “^” delimited, using the following format only.Purchase Order # Old Serial # New Serial # Reason for Change (“L” for “L&D” or “R” for “Repair”)(d) The above-mentioned notifications are to be submitted, via email, to email address identified above in paragraph b not later than the 5th business day of the month. Negative notifications are required when there are no actions to report. Non-compliance with the above reporting/notification requirements are considered a performance issue.B.33 MODIFICATION(a) After original submission of proposal and prior to effective date of the contract, the contractor may request a “technology refresh”. Contractor may offer technology update products for products within the Groups they have been awarded, provided they meet the technical requirements in Section B.12. Optional Groups and/or contract line item numbers (CLINs) that were not awarded will not be considered. The request must include technical literature for updated products that demonstrates compliance with the technical requirements of the solicitation to be considered. To ensure the technology update products are effective on or before the effective date of the contract, a complete request must be received by the contracting officer at least two months prior to the effective date of the contract.(b) After effective date of contract. The contractor may request a contract modification by submitting a request to the Contracting Officer for approval, as noted below. At a minimum, every request shall describe the proposed change(s) and provide the rationale for the requested change(s). Modifications to add and/or delete products will be implemented on Nov 1 and May 1 using the time frames noted within this Section. Optional Groups and/or contract line item numbers (CLINs) that were not included at the time of initial contract award may be added during these modification periods. (c) Types of modifications.(1) Additional items. When requesting additions, the following information must be submitted. (i) Technical specifications and supporting documentation, in sufficient detail to allow the Government to determine if the new item(s) meet the minimum technical requirements, as stated with the schedule. Electronic copies of specifications are preferred. Refer to Section B.12 to ensure your technical information addresses the minimum requirements. Requests that do not demonstrate the minimum requirements are met, will be rejected and returned to the contractor. Time permitting, a revision may be submitted by the contractor. (ii) Production point(s) for the new item(s) must be submitted if required by 52.215-6, Place of Performance.(iii) HIMSA certification, if contractor’s programming software is changed and certification statement.(iv) ISO 9001 and/or ISO 13485 certification of manufacturing facility(s), if other than those already on file.(v) Attachment D-7 Battery/Earhook Information for each model submitted in the request.(vi) Attachment D-1 New Model Submission Format for each new item offered.(vii) Current commercial price list which notes new items being offered.(viii) Outline of compatibility of items offered and items on contract.(ix) Dealers / Suppliers. If other than the manufacturer, the Contractor must submit a letter of commitment from the manufacturer, which assures the Contractor source of supply sufficient to satisfy the Government requirements for the duration of the five-year performance period. The letter must be from the manufacturer on company letterhead, noting the commitment by the product name, brand, and origin of the product. It should also provide an overview of how this business relationship will work between the Dealer and Supplier. Requests from dealer/suppliers that do not submit the letter of commitment with all the information noted above will be rejected.(x) Hearing Aids and Wireless Devices Model Name Format (Attachment D-13)(xi) A statement signed by the manufacturer certifying that models being submitted for addition to the contract are commercially available at the time the modification request is submitted. (xii) Contractors shall provide a compatibility sheet to the DLC contractingofficer stating which new hearing aid models are compatible with previous hearing aid models. The contractor shall also state which new models do not have a compatible previous model. Compatibility with previous and current models provides the Government the ability to add extra components to previous models still within the new aid warranty.(xiii) Contractors must be able to make ready and have available information pertaining to rechargeable battery usage in hearing aids. This report must include the following information regarding the rechargeable battery used in hearing aids: (1) average terminal life of battery; (2) number of inoperable hearing aids as a result of a defective power supply during the trial period; (3) safety data regarding the battery or the coupling of the battery to the device; and (4) any recall information regarding the battery or the charger. A Word document or .pdf file shall be submitted to the Contracting Officer upon request.(2) Deletions. The contactor shall provide an explanation for the deletion. The Government reserves the right to reject any subsequent offer of the same item or a substantially equal item at a higher price during the contract period.(3) Price Reductions. The contractor may offer the Contracting Officer a voluntary Government-wide price reduction at any time during the contract period. A price reduction will go into effect at the beginning of a month and requires at least two weeks advance notice to implement the modification and make the necessary changes. Price reductions will stay in effect the remaining life of the contract.(d) Programming software upgrades needed to implement any modification to the contract must meet the Programming Software requirements such as HIMSA certified for use with Noah and contractor’s statement certifying the software has been tested for functional stability and are free from defects, bugs, and application errors.(e) Time Lines. The following modification time lines will apply, except for Price Reductions. (1) The modification request shall be submitted at least two months prior to the effective modification periods. The effective modification periods are November 1 and May 1; therefore, due dates for submission are September 1 and March 1.(2) The subsequent contract modification will be executed one month prior to effective date.Note: The Government reserves the right to add additional categories to the various Groups due to technology advancement within the duration of the contract.B.34 PRODUCT MODIFICATION, REMOVAL OR RECALLIf any product awarded under this solicitation requires modification, is removed or recalled by the contractor or manufacturer due to defects in the product or potential dangers to patients, or if any required modification, removal or recall is suggested or mandated by a regulatory or official agency, the following steps will immediately be taken by the contractor or manufacturer:(a) Notify the Contracting Officer (791/003B6D), VA Denver Logistics Center, PO Box 25166, Denver, CO 80225-0166, in writing, by the most expeditious manner possible. Provide two copies of the notification, which shall include, but not be limited to the following:(1) Complete item description and/or identification, order numbers from customers and the contract number assigned as a result of an award on this solicitation.(2) Reasons for modifications, removal or recall.(3) Necessary instructions for return for credit, replacement or corrective action.(b) A copy of the notification in (a) above shall be provided to:Manager, Product Recall OfficeNational Center for Patient SafetyVeterans Health Administration24 Frank Lloyd Wright Drive, Lobby MAnn Arbor, MI 48106(c) Provide the information in (a) above to all agencies and VA facilities who purchased the product.(d) Contracting Officer (791/003B6D), shall be provided a copy of the notification in (c) above, and a list of all agencies and/or VA facilities notified.B.35 CONTRACTOR’S REPORT OF SALES(a) The contractor must furnish quarterly the dollar value (in U.S. dollars and rounded to the nearest whole dollar) of all sales under the contract during the preceding three (3) month periods, to include any partial month. The quarterly reporting periods are Oct-Dec (1st Quarter); Jan-Mar (2nd Quarter); Apr-Jun (3rd Quarter); and Jul-Sep (4th Quarter). The sales must be reported by contract line item number and agency, excluding sales directly to the VA DLC. A copy of the Contractor’s Report of Sales will be provided to the contractor, after award. The dollar value of a sale is the contract price paid by the agency for items on a contract delivery order, as recorded by the contractor. The contract price includes the customer user fee. (Refer to Customer User Fee below.)(b) Reports are due in the office specified below 30 days following the completion of the reporting period. The contractor must provide a closeout report within 90 days after the expiration date of the contract. The closeout report must cover all contract sales and reconciled all errors and credits on the final quarterly report, then show zero sales in the closeout report. A report is required even when no sales occur during the reporting period.(c) The Government reserves the right to inspect without further notice, such records of the contractor as pertained to sales under the contract. Willful failure or refusal to furnish the required reports or falsification thereof may be cause for Government contractual remedies under FAR 52.212-4 Contract Terms and Conditions – Commercial Items.(d) The report shall be forwarded to the following address:Regular MailOvernight AddressFinance Division (001AL-M1C)Finance Division (001AL-M1C)VA Denver Logistics CenterVA Denver Logistics CenterPO Box 25166555 Corporate CircleDenver, CO 80225-0166Golden, CO 80401B.36 CUSTOMER USER FEE(a) The contractor must pay the Department of Veterans Affairs, a Customer User Fee (CUF), in U.S. dollars, at the end of each quarter identified in Contractor’s Report of Sales, above. The Contractor must remit the CUF at the same time the Contractor’s Report of Sales is submitted. The amount of the contractor’s remittance equals 3.846% of total sales reported on the Contractor’s Report of Sales. This represents 4.0% CUF embedded within the contract price. (Example: Contract sales of $1,000 have a 4% CUF ($40) embedded in the contract price/sales. Remittance = $1,040 x 3.846% = $40). The CUF reimburses the VA for the costs of operating the VA National Hearing Aid Program and recoups its operating costs from ordering activities. The CUF is included in the contract prices and reflected in the total amount charged to ordering activities. (b) Any ordering activity, except DLC, utilizing the pricing terms of this contract shall be charged the full contract prices, which includes the CUF. For purchases made under this contract by the DLC, the amount of the CUF (3.846% of contract price) will be deducted from the invoice when payment is made. The contractor will not report these sales on the quarterly report of sales nor remit the CUF for these purchases.(c) The CUF amount due must be paid by check or electronic funds transfer through Credit Gateway to the VA. For electronic funds transfer through Credit Gateway use the following numbers:Routing – 021030004Account – 36001200If the payment invoice involves multiple contracts, the contractor may consolidate the CUFs into one payment. To ensure that the payment is credited properly, the contractor should identify the check or electronic transmission as a “Customer User Fee” and include the following information: contract number(s); report amount(s); and report period(s). If the contractor makes payment by check, provide this information on the check, check stub, or remittance material, and forward the check to the following address:Regular MailOvernight AddressFinance Division (001AL-M1C)Finance Division (001AL-M1C)VA Denver Logistics CenterVA Denver Logistics CenterPO Box 25166555 Corporate CircleDenver, CO 80225-0166Golden, CO 80401(d) If the full amount of the CUF is not paid within 30 calendar days after the end of the applicable reporting period, it shall constitute a contract debt to the United States government under the terms of FAR 32.6. The Government may exercise all rights under the Debt Collection Act of 1982, including withholding or setting off payments and interest on the debt (See Far 52.232-17, Interest).(e) Failure to submit sales reports, falsification of sales report, and/or failure to pay the CUF in a timely manner may result in termination or cancellation of this contract in accordance with FAR 52.212-4 Contract Terms and Conditions – Commercial Items.B.37 ADDITIONAL ANNUAL CONTRACT DISCOUNTS APPLICABLE TO AGGREGATE SALES Offerors may submit additional discounts if applicable, to the Government-wide aggregate sales realized under this contract which exceed the base figure. Offerors to fill in percentage and amount as applicable in spaces provided below.(a) An additional discount of _____% is offered to the Government which will be applied to the actual sales for all items under each year of the contract which exceed the following base figure $________.____. The base figure includes sale to the VA DLC and other Government agencies. The CUF will not be included in this figure.(b) The contractor agrees to apply the additional discount percentage for all years to the Government-wide aggregate sales realized under this contract which exceed the base figure.(c) The Contractor agrees to furnish the Government’s Contract Administrator, within 30 calendar days after the end of each contract year, a statement certifying the annual aggregate dollar value of sales made under this period. Payment of additional annual-contract discounts shall not be made until the contractor receives a written notification for the Government’s Contract Administrator stating the amount due. Within 30 calendar days after receipt of the notification, the amount due shall be paid by check payable to the Department of Veterans Affairs. The check shall include the words “Discount on aggregate sales under Contract No _______________” (insert contract number) and be addressed to:Finance Division (001AL-M1C)VA Denver Logistics CenterPO Box 25166Denver, CO 80225(d) Any amount not paid within 30 calendar days after the receipt of the notice shall bear interest at the rate established by the Secretary of Treasury pursuant to Public Law 92-41, 85 Stat. 97.B.38 GUARANTEED MINIMUM(a) The minimum amount of supplies that the Government agrees to order per contract is $25,000. If the minimum is not ordered, by the expiration date of the contract, the Government will pay (upon request) the difference between the amount ordered and the $25,000. Request for payment of any amount due shall be submitted in writing to the Contracting Officer within 30 calendar days after the end of the contract period.(b) The guaranteed minimum does not apply if the contract is terminated for cause.(c) The sole purpose of the funds provided in the accounting data in block 25 of the SF1449 is to fund the guaranteed minimum of $25,000 as stated herein.(d) Once the guaranteed minimum has been satisfied, the Government is under no further obligations to place orders under this contractual vehicle.B.39 CONTRACT CEILING AMOUNTThe maximum value of supplies that the Government may order during the contract period will be $4,000,000,000. There is no contract ceiling for individual contracts. B.40 LIMITATIONS ON SUBCONTRACTING – MONITORING AND COMPLIANCE (JUN 2017)This solicitation includes FAR 52.219-4 Notice of Price Evaluation Preference for HubZone Small Business Concerns. Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.(End of Clause)B.41 SUBCONTRACTING PLAN – MONITORING AND COMPLIANCE (JAN 2017)This solicitation includes FAR 52.219-9, Small Business Subcontracting Plan, and VAAR 852.219-9, VA Small Business Subcontracting Plan Minimum Requirement. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing the contractor's compliance with the plan, including reviewing the contractor's accomplishments in achieving the subcontracting goals in the plan. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting plan.(End of Clause)SECTION C - CONTRACT CLAUSESC.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018) (a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights— (1) Within a reasonable time after the defect was discovered or should have been discovered; and (2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item. (b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract. (c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties. (d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract. (e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference. (f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence. (g) Invoice. (1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include— (i) Name and address of the Contractor; (ii) Invoice date and number; (iii) Contract number, line item number and, if applicable, the order number; (iv) Description, quantity, unit of measure, unit price and extended price of the items delivered; (v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading; (vi) Terms of any discount for prompt payment offered; (vii) Name and address of official to whom payment is to be sent; (viii) Name, title, and phone number of person to notify in event of defective invoice; and (ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract. (x) Electronic funds transfer (EFT) banking information. (A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract. (B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures. (C) EFT banking information is not required if the Government waived the requirement to pay by EFT. (2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315. (h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings. (i) Payment.— (1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract. (2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315. (3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause. (4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made. (5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall— (i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the— (A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment); (B) Affected contract number and delivery order number, if applicable; (C) Affected line item or subline item, if applicable; and (D) Contractor point of contact. (ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer. (6) Interest. (i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid. (ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract. (iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if— (A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days; (B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or (C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2). (iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment. (v) Amounts shall be due at the earliest of the following dates: (A) The date fixed under this contract. (B) The date of the first written demand for payment, including any demand for payment resulting from a default termination. (vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on— (A) The date on which the designated office receives payment from the Contractor; (B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or (C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor. (vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract. (j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon: (1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or (2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination. (k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties. (l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided. (m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience. (n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession. (o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract. (p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items. (q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract. (r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 2409 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity. (s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order: (1) The schedule of supplies/services. (2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause; (3) The clause at 52.212-5. (4) Addenda to this solicitation or contract, including any license agreements for computer software. (5) Solicitation provisions if this is a solicitation. (6) Other paragraphs of this clause. (7) The Standard Form 1449. (8) Other documents, exhibits, and attachments (9) The specification. (t) [Reserved] (u) Unauthorized Obligations. (1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern: (i) Any such clause is unenforceable against the Government. (ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause. (iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement. (2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.(End of Clause)ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The following clauses are incorporated into 52.212-4 as an addendum to this contract:52.212-4(n) (TAILORED) (JAN 2019) – TITLETitle to items furnished under this contract shall pass to the Government when the Government takes physical possession. Physical possession occurs at the point when the Government signs for the delivery of the hearing aid(s). If devices are shipped in bulk, the contractor shall include a packing slip that identifies the individual delivery orders and devices.52.212-4(o) (TAILORED) (JAN 2019) – WARRANTY(a) The contractor warrants the device, components and accessories against defective material, workmanship, and performance for the periods noted in paragraph (b). Devices include hearing aids, wireless systems and simple remote controls. The warranty period begins 30 calendar days from ship-date on the invoice. (b) The warranty periods for the devices covered are as follows:(1) Hearing Aids (Groups 1-3, Group 7 and Group 8 Category 1): For a period of three years. (2) Wireless Systems and Simple Remote Controls (Group 4, Group 6 and Group 8 Category 2): For a period of two years. (3) Earmolds (Group 5): Replacement earmolds are not covered under the warranty. If an earmold that is sent in with a hearing aid cannot be restored to usable condition through minor repairs (such as the repair of minor cracks or splits, or tubing/adaptor replacement), the earmold will be replaced with tubes/domes. Exception: Hearing aids that cannot use tubes/domes in place of earmold(s) will be replaced with the earmold/custom shell associated with the hearing aids. For example, RIC receivers that are fully integrated into and cannot be separated from the earmold. For the purposes of this section, “cannot be separated” means that the Audiologist is unable to remove the receiver without difficulty or breaking it.(c) The contractor agrees to furnish, without cost to the Government, replacement of all parts and materials which are found to be defective during the warranty period to include recasing for reasons of defect, damage, or unsatisfactory fit. (d) Loss and Damage (L&D). Contractor agrees to replace, without cost to the Government, any device for reasons of loss or damage once during the warranty period that was obtained on the initial order.(1) Hearing aids replaced under L&D will assume the trial period for the device it replaced. Hearing aids may be returned for changes within that model only, if within the trial period. Hearing aids replaced under L&D cannot be returned for credit or model change.(2) Wireless transmitters, and simple remote controls replaced under loss and damage cannot be returned for credit or model change.(e) Devices that are covered under the warranty period will be returned to the audiology clinic from which they were received and not directly to patients.52.212-4(p) (TAILORED) (JAN 2019) – LIMITATION OF LIABILITY Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government in a breach of warranty action for consequential damages resulting from any defect or deficiencies in accepted items.C.2 52.216-18 ORDERING (OCT 1995) (a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from November 1, 2019 through October 31, 2024. (b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control. (c) If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.(End of Clause)C.3 52.216-19 ORDER LIMITATIONS (OCT 1995) (a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $25.00, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract. (b) Maximum order. The Contractor is not obligated to honor— (1) Any order for a single item in excess of $3,000; (2) Any order for a combination of items in excess of $5,000,000; or (3) A series of orders from the same ordering office within two days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section. (c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section. (d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within three working days after issuance, with written notice stating the Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.(End of Clause)C.4 52.216-22 INDEFINITE QUANTITY (OCT 1995) (a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract. (b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the "maximum." The Government shall order at least the quantity of supplies or services designated in the Schedule as the "minimum." (c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations. (d) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor's and Government's rights and obligations with respect to that order to the same extent as if the order were completed during the contract's effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after October 31, 2024.(End of Clause)C.5 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018) The Contractor shall not make reference in its commercial advertising to Department of Veterans Affairs contracts in a manner that states or implies the Department of Veterans Affairs approves or endorses the Contractor’s products or services or considers the Contractor’s products or services superior to other products or services.(End of Clause)C.6 VAAR 852.215-71 EVALUATION FACTOR COMMITMENTS (DEC 2009) The offeror agrees, if awarded a contract, to use the service-disabled veteran-owned small businesses or veteran-owned small businesses proposed as subcontractors in accordance with 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, or to substitute one or more service-disabled veteran-owned small businesses or veteran-owned small businesses for subcontract work of the same or similar value.(End of Clause)C.7 VAAR 852.219-9 VA SMALL BUSINESS SUBCONTRACTING PLAN MINIMUM REQUIREMENTS (DEC 2009) (a) This clause does not apply to small business concerns. (b) If the offeror is required to submit an individual subcontracting plan, the minimum goals for award of subcontracts to service-disabled veteran-owned small business concerns and veteran-owned small business concerns shall be at least commensurate with the Department's annual service-disabled veteran-owned small business and veteran-owned small business prime contracting goals for the total dollars planned to be subcontracted. (c) For a commercial plan, the minimum goals for award of subcontracts to service-disabled veteran-owned small business concerns and veteran-owned small businesses shall be at least commensurate with the Department's annual service-disabled veteran-owned small business and veteran-owned small business prime contracting goals for the total value of projected subcontracts to support the sales for the commercial plan. (d) To be credited toward goal achievements, businesses must be verified as eligible in the Vendor Information Pages database. The contractor shall annually submit a listing of service-disabled veteran-owned small businesses and veteran-owned small businesses for which credit toward goal achievement is to be applied for the review of personnel in the Office of Small and Disadvantaged Business Utilization. (e) The contractor may appeal any businesses determined not eligible for crediting toward goal achievements by following the procedures contained in 819.407.(End of Clause)C.8 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018) (a) This solicitation includes FAR 52.219-4 Notice of Price Evaluation Preference for HubZone Small Business Concerns. (b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6, or the limitations on subcontracting requirements in the FAR clause, as applicable. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor's offices where the Contractor's business records or other proprietary data are retained and to review such business records regarding the Contractor's compliance with this requirement. (c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. (d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirement. (End of Clause)C.9 VAAR 852.219-75 SUBCONTRACTING COMMITMENTS MONITORING AND COMPLIANCE (JUL 2018) (a) This solicitation includes the clause: 852.215-70 Service-disabled veteran-owned and veteran-owned small business evaluation factors. Accordingly, any contract resulting from this solicitation will include the clause 852.215-71 Evaluation factor commitments. (b) The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) to assist in assessing Contractor compliance with the subcontracting commitments incorporated into the contract. To that end, the support contractor(s) may require access to the Contractor's business records or other proprietary data to review such business records regarding contract compliance with this requirement. (c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. (d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor compliance with the subcontracting commitments.(End of Clause)C.10 VAAR 852.219-76 SUBCONTRACTING PLANS MONITORING AND COMPLIANCE (JUL 2018) (a) This solicitation includes FAR 52.219-9, Small Business Subcontracting Plan, and VAAR 852.219-9, VA Small Business Subcontracting Plan Minimum Requirement. (b) Accordingly, any contract resulting from this solicitation will include these clauses, unless the contract is awarded to a small business concern. The Contractor is advised in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) to assist in assessing the Contractor's compliance with the plan, including reviewing the Contractor's accomplishments in achieving the subcontracting goals in the plan. To that end, the support contractor(s) may require access to the Contractor's business records or other proprietary data to review such business records regarding the Contractor's compliance with this requirement. (c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. (d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor compliance with the subcontracting plan.(End of Clause)C.11 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018) (a) Definitions. As used in this clause— (1) Contract financing payment has the meaning given in FAR 32.001; (2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment; (3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests; (4) Invoice payment has the meaning given in FAR 32.001; and (5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract. (b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required. (c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following: (1) VA’s Electronic Invoice Presentment and Payment System at the current website address provided in the contract. (2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI). (d) Invoice requirements. Invoices shall comply with FAR 32.905. (e) Exceptions. If, based on one of the circumstances in this paragraph (e), the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for— (1) Awards made to foreign vendors for work performed outside the United States; (2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information; (3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies; (4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or (5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.(End of Clause)C.12 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): (End of Clause)FAR NumberTitleDate52.203-17CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTSAPR 201452.204-4PRINTED OR COPIED DOUBLE-SIDED ON POSTCONSUMERFIBER CONTENT PAPERMAY 201152.204-13SYSTEM FOR AWARD MANAGEMENT MAINTENANCEOCT 201852.204-18COMMERCIAL AND GOVERNMENT ENTITY CODE MAINTENANCEJUL 201652.232-40PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS SUBCONTRACTORSDEC 2013852.246-71REJECTED GOODSOCT 2018(End of Addendum to 52.212-4)C.13 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2019) (a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items: (1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)). (2) 52.204–23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115–91). (3) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015). (4) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553). (5) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)). (b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items: [X] (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402). [X] (2) 52.203-13, Contractor Code of Business Ethics and Conduct (OCT 2015) (41 U.S.C. 3509). [] (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.) [X] (4) 52.204–10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L. 109–282) (31 U.S.C. 6101 note). [] (5) [Reserved] [] (6) 52.204–14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111–117, section 743 of Div. C). [] (7) 52.204–15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111–117, section 743 of Div. C). [X] (8) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (OCT 2015) (31 U.S.C. 6101 note). [X] (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313). [] (10) [Reserved] [] (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (NOV 2011) (15 U.S.C. 657a). [] (ii) Alternate I (NOV 2011) of 52.219-3. [X] (12)(i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a). [] (ii) Alternate I (JAN 2011) of 52.219-4. [] (13) [Reserved] [] (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2011) (15 U.S.C. 644). [] (ii) Alternate I (NOV 2011). [] (iii) Alternate II (NOV 2011). [] (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644). [] (ii) Alternate I (Oct 1995) of 52.219-7. [] (iii) Alternate II (Mar 2004) of 52.219-7. [X] (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)). [] (17)(i) 52.219-9, Small Business Subcontracting Plan (AUG 2018) (15 U.S.C. 637(d)(4)). [] (ii) Alternate I (NOV 2016) of 52.219-9. [X] (iii) Alternate II (NOV 2016) of 52.219-9. [] (iv) Alternate III (JAN 2017) of 52.219-9. [] (v) Alternate IV (AUG 2018) of 52.219-9. [] (18) 52.219-13, Notice of Set-Aside of Orders (NOV 2011) (15 U.S.C. 644(r)). [] (19) 52.219-14, Limitations on Subcontracting (JAN 2017) (15 U.S.C. 637(a)(14)). [X] (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)). [] (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (NOV 2011) (15 U.S.C. 657f). [X] (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15 U.S.C 632(a)(2)). [] (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (DEC 2015) (15 U.S.C. 637(m)). [] (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (DEC 2015) (15 U.S.C. 637(m)). [X] (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755). [X] (26) 52.222–19, Child Labor—Cooperation with Authorities and Remedies (JAN 2018) (E.O. 13126). [X] (27) 52.222-21, Prohibition of Segregated Facilities (APR 2015). [X] (28)(i) 52.222–26, Equal Opportunity (SEP 2016) (E.O. 11246). [] (ii) Alternate I (FEB 1999) of 52.222-26. [X] (29)(i) 52.222-35, Equal Opportunity for Veterans (OCT 2015) (38 U.S.C. 4212). [] (ii) Alternate I (JULY 2014) of 52.222-35. [X] (30)(i) 52.222-36, Equal Opportunity for Workers with Disabilities (JUL 2014) (29 U.S.C. 793). [] (ii) Alternate I (JULY 2014) of 52.222-36. [X] (31) 52.222-37, Employment Reports on Veterans (FEB 2016) (38 U.S.C. 4212). [X] (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O. 13496). [X] (33(i) 52.222-50, Combating Trafficking in Persons (JAN 2019) (22 U.S.C. chapter 78 and E.O. 13627).___ (ii) Alternate I (Mar 2015) of 52.222-50, (22 U.S.C. chapter 78 and E.O. 13627). [] (34) 52.222-54, Employment Eligibility Verification (OCT 2015). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.) [] (35)(i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May 2008) (42 U.S.C.6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.) [] (ii) Alternate I (MAY 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.) [] (36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (JUN 2016) (E.O. 13693). [] (37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (JUN 2016) (E.O. 13693). [] (38)(i) 52.223-13, Acquisition of EPEAT?-Registered Imaging Equipment (JUN 2014) (E.O.s 13423 and 13514). [] (ii) Alternate I (OCT 2015) of 52.223-13. [] (39)(i) 52.223-14, Acquisition of EPEAT?-Registered Televisions (JUN 2014) (E.O.s 13423 and 13514). [] (ii) Alternate I (JUN 2014) of 52.223-14. [] (40) 52.223-15, Energy Efficiency in Energy-Consuming Products (DEC 2007)(42 U.S.C. 8259b). [] (41)(i) 52.223-16, Acquisition of EPEAT?-Registered Personal Computer Products (OCT 2015) (E.O.s 13423 and 13514). [] (ii) Alternate I (JUN 2014) of 52.223-16. [X] (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (AUG 2011) [] (43) 52.223-20, Aerosols (JUN 2016) (E.O. 13693). [] (44) 52.223-21, Foams (JUN 2016) (E.O. 13693). [] (45) (i) 52.224-3, Privacy Training (JAN 2017) (5 U.S.C. 552a). [] (ii) Alternate I (JAN 2017) of 52.224-3. [] (46) 52.225-1, Buy American—Supplies (MAY 2014) (41 U.S.C. chapter 83). [] (47)(i) 52.225-3, Buy American—Free Trade Agreements—Israeli Trade Act (MAY 2014) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43. [] (ii) Alternate I (MAY 2014) of 52.225-3. [] (iii) Alternate II (MAY 2014) of 52.225-3. [] (iv) Alternate III (MAY 2014) of 52.225-3. [X] (48) 52.225–5, Trade Agreements (AUG 2018) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note). [X] (49) 52.225-13, Restrictions on Certain Foreign Purchases (JUN 2008) (E.O.'s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury). [] (50) 52.225–26, Contractors Performing Private Security Functions Outside the United States (OCT 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note). [] (51) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C. 5150). [] (52) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov 2007) (42 U.S.C. 5150). [] (53) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C. 4505, 10 U.S.C. 2307(f)). [] (54) 52.232-30, Installment Payments for Commercial Items (JAN 2017) (41 U.S.C. 4505, 10 U.S.C. 2307(f)). [X] (55) 52.232-33, Payment by Electronic Funds Transfer—System for Award Management (Oct 2018) (31 U.S.C. 3332). [] (56) 52.232-34, Payment by Electronic Funds Transfer—Other than System for Award Management (Jul 2013) (31 U.S.C. 3332). [] (57) 52.232-36, Payment by Third Party (MAY 2014) (31 U.S.C. 3332). [] (58) 52.239-1, Privacy or Security Safeguards (AUG 1996) (5 U.S.C. 552a). [X] (59) 52.242-5, Payments to Small Business Subcontractors (JAN 2017)(15 U.S.C. 637(d)(12)). [] (60)(i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx. 1241(b) and 10 U.S.C. 2631). [] (ii) Alternate I (Apr 2003) of 52.247-64. [] (iii) Alternate II (FEB 2006) of 52.247-64. (c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items: [] (1) 52.222-17, Nondisplacement of Qualified Workers (MAY 2014) (E.O. 13495). [] (2) 52.222-41, Service Contract Labor Standards (AUG 2018) (41 U.S.C. chapter 67). [] (3) 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67). [] (4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards—Price Adjustment (Multiple Year and Option Contracts) (AUG 2018) (29 U.S.C. 206 and 41 U.S.C. chapter 67). [] (5) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards—Price Adjustment (MAY 2014) (29 U.S.C 206 and 41 U.S.C. chapter 67). [] (6) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment—Requirements (MAY 2014) (41 U.S.C. chapter 67). [] (7) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services—Requirements (MAY 2014) (41 U.S.C. chapter 67). [] (8) 52.222-55, Minimum Wages Under Executive Order 13658 (DEC 2015). [] (9) 52.222-62, Paid Sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706). [] (10) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (MAY 2014) (42 U.S.C. 1792). (d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records—Negotiation. (1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor's directly pertinent records involving transactions related to this contract. (2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved. (3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law. (e)(1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause— (i) 52.203-13, Contractor Code of Business Ethics and Conduct (OCT 2015) (41 U.S.C. 3509). (ii) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)). (iii) 52.204–23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115–91). (iv) 52.219–8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $700,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219–8 in lower tier subcontracts that offer subcontracting opportunities. (v) 52.222-17, Nondisplacement of Qualified Workers (MAY 2014) (E.O. 13495). Flow down required in accordance with paragraph (l) of FAR clause 52.222-17. (vi) 52.222-21, Prohibition of Segregated Facilities (APR 2015). (vii) 52.222–26, Equal Opportunity (SEP 2016) (E.O. 11246). (viii) 52.222-35, Equal Opportunity for Veterans (OCT 2015) (38 U.S.C. 4212). (ix) 52.222-36, Equal Opportunity for Workers with Disabilities (JUL 2014) (29 U.S.C. 793). (x) 52.222-37, Employment Reports on Veterans (FEB 2016) (38 U.S.C. 4212). (xi) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40. (xii) 52.222-41, Service Contract Labor Standards (AUG 2018) (41 U.S.C. chapter 67). (xiii)(A) 52.222-50, Combating Trafficking in Persons (MAR 2015) (22 U.S.C. chapter 78 and E.O. 13627). (B) Alternate I (MAR 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627). (xiv) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment—Requirements (MAY 2014) (41 U.S.C. chapter 67). (xv) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services—Requirements (MAY 2014) (41 U.S.C. chapter 67). (xvi) 52.222-54, Employment Eligibility Verification (OCT 2015) (E. O. 12989). (xvii) 52.222-55, Minimum Wages Under Executive Order 13658 (DEC 2015). (xviii) 52.222-62 Paid Sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706). (xix)(A) 52.224-3, Privacy Training (JAN 2017) (5 U.S.C. 552a). (B) Alternate I (JAN 2017) of 52.224-3. (xx) 52.225–26, Contractors Performing Private Security Functions Outside the United States (OCT 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note). (xxi) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (MAY 2014) (42 U.S.C. 1792). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6. (xxii) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx. 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64. (2) While not required, the Contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.(End of Clause)C.15 MANDATORY WRITTEN DISCLOSURES Mandatory written disclosures required by FAR clause 52.203-13 to the Department of Veterans Affairs, Office of Inspector General (OIG) must be made electronically through the VA OIG Hotline at and clicking on "FAR clause 52.203-13 Reporting." If you experience difficulty accessing the website, call the Hotline at 1-800-488-8244 for further instructions.SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTSATTACHMENT NUMBERTITLED-1NEW MODEL SUBMISSION FORMAT (Sample)D-2HEARING AID CLASSIFICATION CODESD-3EARMOLD CLASSIFICATION CODESD-4PRODUCT EVALUATIOND-5IDENTIFICATION OF EVALUATION SAMPLESD-6RULES OF BEHAVIOR – VENDOR TRAININGD-7BATTERY / EARHOOK INFORMATION (Sample)D-8ELECTRONIC DATA INTERCHANGE GUIDELINESD-9INVOICING REQUIREMENT FOR BATTERY DESIGNATIOND-10SMALL BUSINESS SUBCONTRACTING PLAN (Sample)D-11CONTRACTOR RULES OF BEHAVIORD-12MSI FILE FORMAT GUIDELINESD-13HEARING AIDS AND WIRELESS DEVICES MODEL NAME FORMATD-14PAST PERFORMANCE QUESTIONNAIRED-15PRICING SPREADSHEET (EXCEL ATTACHMENT UPLOADED TO FEDERAL BUSINESS OPPORTUNITIES WEBSITE WITH SOLICITATION)ATTACHMENT D-1NEW MODEL SUBMISSION FORMAT (Sample – Contract Document Attached)Instructions: Provide a separate Excel spreadsheet using the formats and samples below for items offered in Groups 1-8. This comparison is only necessary for the Base pricing. The commercial model pricing should be noted using the largest commercial volume discount available. Information provided within the spreadsheet is used to identify primary and secondary features available within the model package, if applicable. Pricing noted is used to demonstrate cost-avoidance.Format A – Group 1 Custom Digital Hearing Aids (CLINs 1-5)Format B – Group 2 Behind-the-Ear Digital Hearing Aids (CLIN s 6-7)Format C – Group 3 Receiver-in-the-Canal Digital Hearing Aids (CLINs 8-9)Format D – Group 4 Wireless Systems (CLINs 10-11)Format E – Group 5 Earmolds (CLIN 12)Format F – Group 6 Simple Wireless Remote Controls (CLIN 13)Format G – Group 7 CROS Transmitters (CLINs 14-15)Format H – Group 8 Category 1 CI Compatible Devices (CLIN 16)Format I – Group 8 Category 2 CI Compatible Devices (CLIN 17)Format J – Ear scans (CLIN 18)Format A – For each commercial device that meets the definition of Group 1 enter the commercial name, commercial price, and offered price for each model in accordance with “Instructions for Pricing.” Primary and secondary features shall be based on what is commercially available for that model. Indicate the shell type being offered. Contract line item numbers (CLINs) shall conform to the Schedule of Items. Models offered shall provide a range of models appropriate for mild, moderate, and severe hearing losses. Indicate the appropriate fitting range for offered devices using the following designations: Mild, Moderate, Severe, Profound or All. The column titled Code refers to feature codes in Attachment D-2 Hearing Aid Classification Instructions. For primary and secondary features that have commercial charges, enter the commercial price for each feature. Enter either the offered price or No Charge in the Offered Price column. If the feature is included in the commercial package price, enter Included in both the Commercial Price and Offered Price columns. Do not add shipping or warranty in this format. When the price for the model and features are added together, the total Offered Price shall equal the Package Price noted in Schedule of Items for this model. Note: There is only one price per shell type.EXAMPLEFORMAT A – GROUP 1 CUSTOM DIGITAL HEARING AIDSCLINSHELL TYPECOMPRESSIONFITTING RANGEDIRECTIVITY INDEX1FSWDRCMild, ModerateCIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFEREDPRICEMODELExcellent Hearing Aid 4U$X$YCIRCUITD23StandardIncludedIncludedPRIMARY FEATURETCAT-coil$X$YSECONDARY FEATUREFLEXFlex Canal$XNo ChargePACKAGE PRICE TOTAL$X$YBLANK FORM FORMAT A – GROUP 1 CUSTOM DIGITAL HEARING AIDSCLINSHELL TYPECOMPRESSIONFITTING RANGEDIRECTIVITY INDEXCIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICEMODELCIRCUITPRIMARY FEATURESECONDARY FEATUREPACKAGE PRICE TOTAL$$Format B – For each commercial device that meets the definition of Group 2 enter the commercial name, commercial price, and offered price for each model in accordance with “Instructions for Pricing.” Primary and secondary features shall be based on what is commercially available for that model. Indicate the shell type being offered. Contract line item numbers (CLINs) shall conform to the Schedule of Items. Models offered shall provide a range of models appropriate for mild, moderate, severe and profound hearing losses. Indicate the appropriate fitting range for offered devices using the following designations: Mild, Moderate, Severe, Profound or All. If device is for the Power category, enter Y for Yes or N for No in the Power column. If the device is for the Open Ear category, enter Y or N in the Open Fit column. The column titled Code refers to feature codes in Attachment D-2 Hearing Aid Classification Instructions. For primary and secondary features that have commercial charges, enter the commercial price for each feature. Enter either the offered price or No Charge in the Offered Price column. If the feature is included in the commercial package price, enter Included in both the Commercial Price and Offered Price columns. Do not add shipping or warranty in this format. When the price for the model and features are added together, the total Offered Price shall equal the Package Price noted in Schedule of Items for this model. Note: There is only one price for this Group.EXAMPLEFORMAT B – GROUP 2 BEHIND-THE-EAR DIGITAL HEARING AIDSCLINCOMPRESSIONFITTING RANGEPOWEROPEN FITDIRECTIVITY INDEX6WDRCMildNYCIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFEREDPRICEMODELExcellent OE$X$YCIRCUITD23StandardIncludedIncludedPRIMARY FEATUREAFEEDFeedback Cancel$X$YSECONDARY FEATURENo ChargePACKAGE PRICE TOTAL$X$YBLANK FORMFORMAT B – GROUP 2 BEHIND-THE-EAR DIGITAL HEARING AIDSCLINCOMPRESSIONFITTING RANGEPOWEROPEN FITDIRECTIVITY INDEXCIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFEREDPRICEMODELCIRCUITPRIMARY FEATURESECONDARY FEATUREPACKAGE PRICE TOTAL$$Format C - For each commercial device that meets the definition of Group 3 enter the commercial name, commercial price, and offered price for each model in accordance with “Instructions for Pricing.” Primary and secondary features shall be based on what is commercially available for that model. Indicate the shell type being offered. Contract line item numbers (CLINs) shall conform to the Schedule of Items. Models offered shall provide a range of models appropriate for mild, moderate, and severe hearing losses. Indicate the appropriate fitting range for offered devices using the following designations: Mild, Moderate, Severe, Profound or All. The column titled Code refers to feature codes in Attachment D-2 Hearing Aid Classification Instructions. For primary and secondary features that have commercial charges, enter the commercial price for each feature. Enter either the offered price or No Charge in the Offered Price column. If the feature is included in the commercial package price, enter Included in both the Commercial Price and Offered Price columns. Do not add shipping or warranty in this format. When the price for the model and features are added together, the total Offered Price shall equal the Package Price noted in Schedule of Items for this model. Note: There is only one price for this Group.EXAMPLEFORMAT C – GROUP 3 RECEIVER-IN-THE-CANAL DIGITAL HEARING AIDSCLINCOMPRESSIONFITTING RANGEDIRECTIVITY INDEX8WDRCMild, ModerateCIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFEREDPRICEMODELExcellent RIC$X$YCIRCUITD23StandardIncludedIncludedPRIMARY FEATUREAFEEDFeedback Cancel$X$YSECONDARY FEATURENo ChargePACKAGE PRICE TOTAL$X$YBLANK FORMFORMAT C – GROUP 3 RECEIVER-IN-THE-CANAL DIGITAL HEARING AIDSCLINCOMPRESSIONFITTING RANGEDIRECTIVITY INDEXCIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFEREDPRICEMODELCIRCUITPRIMARY FEATURESECONDARY FEATUREPACKAGE PRICE TOTAL$$Format D – For each commercial wireless system, enter the commercial name, commercial price and price offered for the contract line item numbers (CLINS) in accordance “Instructions for Pricing.” CLINs shall conform to the Schedule of Items. Each device offered will be priced separately.EXAMPLEFORMAT D – GROUP 4 WIRELESS SYSTEMCLINCOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICE10aDevice A$X$Y11aFM Device A$X$Y10bDevice B$X$Y11bFM Device B$X$YBLANK FORMFORMAT D – GROUP 4 WIRELESS SYSTEMCLINCOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICEFormat E – For each earmold, enter the style type (e.g. skeleton) under the Style column. Enter the commercial name, commercial price and price offered for contract line item numbers (CLINs) in accordance with “Instructions for Pricing.” CLINs shall conform to Schedule of Items. When the price for the model and options are added together, the total Offered Price shall equal the Package Price. There is only one price for this Group.EXAMPLEFORMAT E – GROUP 5 EARMOLDSCLINStyle15SkeletonFEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFEREDPRICEMODELSkeleton A-1$X$YMATERIALAC, SIAcrylic, siliconIncludedIncludedCOLORSCL, PK, LB, MB, DBClear, flesh, light brown, medium brown, dark brownIncludedIncludedVENTSPR, ST, MV, SVPressure, small, medium, SAV$XNo ChargeTUBINGBORESLH2, LH4Libby horn$XNo ChargePACKAGE PRICE TOTAL$X$YBLANK FORMFORMAT E – GROUP 5 EARMOLDSCLINStyleFEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFEREDPRICEMODELMATERIALCOLORSVENTSTUBINGBORESPACKAGE PRICE TOTAL$$Format F – For each commercial simple remote control, enter the commercial name, commercial price and price offered for contract line item numbers (CLINs) in accordance with “Instructions for Pricing.” There is only one price for this Group.EXAMPLEFORMAT F – GROUP 6 SIMPLE REMOTE CONTROLSCLINCOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICE16Remote A-1$X$YBLANK FORMFORMAT F – GROUP 6 SIMPLE REMOTE CONTROLSCLINCOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICEFormat G – For each CROS transmitter that meets the definitions of Group 7 enter the commercial name, commercial price and offered price for each line item in accordance with “Instructions for Pricing.” Primary and secondary features shall be based on what is commercially available for that model. Indicate the hearing aids in Groups 1, 2, and 3 the transmitter is compatible with. Contract line item numbers shall conform to the Schedule of Items. Code refers to feature codes in Attachment D-2 Hearing Aid Classification Instructions. For primary or secondary features that have commercial charges, enter the commercial price for each feature. Enter either the offered price or No Charge in the Offered Price column. If the feature is included in the commercial package price, enter Included in both the Commercial Price and Offered Price columns. When the price for the model and features are added together, the total Offered and Package Price should be the same. There is only one price in this Group.EXAMPLEFORMAT G – GROUP 7 CROS HEARING AIDSCLINCOMPATIBLE AIDSCIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICEMODELExcellent CROS ITE$X$YCIRCUITCROSCROSIncludedIncludedPRIMARY FEATURESFEEDOFFCROSFeedback cancelOff SwitchCROS Circuit$XIncludedIncludedNo ChargeIncludedIncludedSECONDARY FEATURESSOFTSoft Coat$XNo ChargePACKAGE PRICE TOTAL$X$YBLANK FORMFORMAT G – GROUP 7 CROS HEARING AIDSCLINCOMPATIBLE AIDSCIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICEMODELCIRCUITPRIMARY FEATURESSECONDARY FEATURESPACKAGE PRICE TOTAL$$Format H - For each commercial device that meets the definition of Group 8 Category 1 enter the commercial name, commercial price, and offered price for each model in accordance with “Instructions for Pricing.” Primary and secondary features shall be based on what is commercially available for that model. Indicate the shell type being offered. Contract line item numbers (CLINs) shall conform to the Schedule of Items. Indicate the appropriate fitting range for offered devices using the following designations: Mild, Moderate, Severe, Profound or All. The column titled Code refers to feature codes in Attachment D-2 Hearing Aid Classification Instructions. For primary and secondary features that have commercial charges, enter the commercial price for each feature. Enter either the offered price or No Charge in the Offered Price column. If the feature is included in the commercial package price, enter Included in both the Commercial Price and Offered Price columns. Do not add shipping or warranty in this format. When the price for the model and features are added together, the total Offered Price shall equal the Package Price noted in Schedule of Items for this model. EXAMPLEFORMAT H – GROUP 8 CATEGORY 1 CI COMPATIBLE HEARING AIDSCLINCOMPRESSIONFITTING RANGE16WDRCMild, ModerateCIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFEREDPRICEMODELExcellent RIC$X$YCIRCUITD23StandardIncludedIncludedPRIMARY FEATUREAFEEDFeedback Cancel$X$YSECONDARY FEATURENo ChargePACKAGE PRICE TOTAL$X$YBLANK FORMFORMAT H – GROUP 8 CATEGORY 1 CI COMPATIBLE HEARING AIDSCLINCOMPRESSIONFITTING RANGECIRCUIT/FEATURESCODECOMMERCIAL NAMECOMMERCIAL PRICEOFFEREDPRICEMODELCIRCUITPRIMARY FEATURESECONDARY FEATUREPACKAGE PRICE TOTAL$$Format I – For each commercial device that meets the definition of Group 8 Category 2, enter the commercial name, commercial price and price offered for the contract line item numbers (CLINS) in accordance with “Instructions for Pricing.” Contract line item numbers (CLINs) shall conform to the Schedule of Items. Each device offered will be priced separately.EXAMPLEFORMAT I – GROUP 8 WIRELESS SYSTEMCLINCOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICE17aCI Device A$X$Y17bCI Device B$X$YBLANK FORMFORMAT I – GROUP 8 WIRELESS SYSTEMCLINCOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICEFormat J – For each third party ear scan vendor service used, enter the third party vendor name, commercial pricing and price offered for the contract line item numbers (CLINS) in accordance with “Instructions for Pricing.” Contract line item numbers (CLINs) shall conform to the Schedule of Items.EXAMPLEFORMAT J – EAR SCANSCLINTHIRD PARTY VENDOR NAMECOMMERCIAL PRICEOFFERED PRICE18Ear Scan Vendor A$X$XBLANK FORMFORMAT I – GROUP 8 WIRELESS SYSTEMCLINCOMMERCIAL NAMECOMMERCIAL PRICEOFFERED PRICEATTACHMENT D-2HEARING AID CLASSIFICATION CODESUse these codes to complete attachment D-1.Design Codes (CHA ONLY)FSFull Shell LP Low Profile (full shell variant)HSHalf Shell CACanal MCMini-canal (canal variant)CICCompletely-in-the Canal IICInvisible in Canal (CIC variant)Design Codes (BTE/RIC ONLY)CONConventional BTEOFOpen fitting BTERICReceiver-in-the-canalRITEReceiver in the ear (RIC variant)Design Codes (CROS ONLY)CROSCROSClass CodesMMmulti-channel, multi-memoryNAnot applicableCircuit CodesFirst Character -- ProcessorDDigitalSecond Character -- Number of Channels1….NThird Character -- Number of Memories1….NX Not applicableExample: Digital, two channel, three memories D23Compression CodesLINLinearAGC-IInput compressionAGC-OOutput compressionWDRCWide dynamic range compressionVRCVariable release compressionNote: If a circuit has more than multiple or programmable compression functions, list all codes that apply.Microphone CodesOMNI??? omni-directional microphone??????????? DIR?????? directional microphone(s)??????????? SWM??? manual switching from omnidirectional to directional model (button, switch, or remotecontrol)ASM???? adaptive switching to/from an omnidirectional mode from/to a fixed directional mode (i.e., no additional level of adaption within directional mode).APP???? adaptive switching to/from an omnidirectional mode from/to a directional mode where more than one polar pattern is available, including but not limited to a single pattern type with null steering;??????????? OAD???? other adaptive directional technologyNote: If device has switchable, programmable, adaptive microphone functions, list all codes that apply.Gain CodesMILDMild Hearing Loss – Hearing loss where the air conduction thresholds fall within the range of 26 dB and 40 dB HL, referenced to ANSI S3.6-2010.MODModerate Hearing Loss – Hearing loss where the air conduction thresholds fall within the range of 41 dB and 60 dB HL, referenced to ANSI S3.6-2010.SEVSevere Hearing Loss – Hearing loss where the air conduction thresholds fall within the range of 61 dB and 90 dB HL, referenced to ANSI S3.6-2010.PROFProfound Hearing Loss – Hearing loss where the air conduction thresholds fall at or above 91 dB HL, referenced to ANSI S3.6-2010.# of Program Parameters1….NParameter CodesARTattack/release time (single channel)CATchannel attack/release time (multi-channel)CCFchannel cross-over frequency (multi-channel)CCRchannel compression ratio (multi-channel)CEQchannel equalizer (multi-channel)CEXcannel expansion (multi-channel)CFcross-over frequency (single channel)CFWchannel notch filter width (multi-channel)CGchannel gain (multi-channel)CHCchannel high frequency cutCLCchannel low frequency cut CNDchannel notch filter depth (multi-channel)CNFchannel notch frequency (multi-channel)CPKchannel peak shift (multi-channel)CPOchannel power output (multi-channel)CPRprogrammable or selectable compression (any type)CRcompression ratio (single channel)CRGchannel reserve gain (multi-channel)CSLchannel slope (multi-channel)CTKchannel compression kneepoint (multi-channel)CVCchannel variable compression (multi-channel)DIRprogrammable directionalityDSPdigital speech feature processing EQequalizer (single channel)EXPexpansion (single channel)FEEDfeedback suppression or cancellationGAINgain (single channel)HChigh frequency cut (single channel)LClow frequency cut (single channel)MEMprogrammable memoryNFnotch frequency (single channel)NFDnotch filter depth (single channel)NFWnotch filter width (single channel)NRnoise reduction, filtering, or cancellationOCLocclusion managementOTHother programmable feature (specify)PEAKpeak shift (single channel)POpower output (single channel)RGreserve gain (single channel)SLOPE slope (single channel)TAPprogrammable T-coilTKcompression kneepoint (single channel)VCprogrammable volume controlVRCvariable release compression (single channel)Interface CodesDAIdirect audio input boot/couplerRCremote controlTANT-coil, automatic, non-programmableTAPT-coil, automatic, programmableTCT-coilTCAT-coil with amplifierTCPprogrammable T-coilTCST-coil switchSearch assumption onlyTAN, TAP, TCO = AUTOTC, TCA, TCS = MANUALPrimary FeaturesADAPTadaptors, wireless, excluding FM (example CROS/BICROS)AFEEDactive or adaptive feedback suppression ANOISEactive or adaptive noise reduction or cancellationAUTOautomatic function (e.g., automatic memory selection)BICROSbilateral contralateral routing of signalCHGR1primary rechargeable charger option CROScontralateral routing of signalCRRcanal resonance responseEMearmoldsFEEDfeedback suppression (non-active or non-adaptive)MASKtinnitus maskerMEM/Smemory switch or buttonMIC/Somni-directional microphone switch or buttonNOISEnoise reduction or cancellation, non-active or non-adaptive (e.g., notch filter)OCLocclusion managementOFFon-off switch or buttonPOW/Spower output switchPOWpower, PP circuit, class B amplifierRICRIC receiverSPEECHspeech processing algorithmTONE/Stone switch or buttonSecondary FeaturesBATbattery size or door optionBOILboiled shell processCANALcanal bellCLEARclear coatDEXremoval handle, notch, string, line, filament EXTextended receiver tubeFLEXflex or soft canal/tipHYDROhydrosealHYPOhypoallergenic or clear shellMONOmonogram engravingNOVENTno vent optionOPENopen fitting items (tips, domes, etc.)PVCprogrammable volume control REC receiver RETretention wing, helix lock, canal lock, safety loopRICRIC items (tubing, tips, domes, sleeves, etc)SHELLshell or faceplate option including matter or gold finishSOFTsoft coat, sealSSVCscrew set volume controlSTVCstacked or raised volume controlVCoptional volume controlVENTprobe vent, selectable vent, variable vent, trench vent, vent plug or filter, IROS, pressure ventWAXwax guard, trap, screw, spring, basketWINDwind hood, screenATTACHMENT D-3EARMOLD CLASSIFICATION CODESUse these codes to complete attachment D-1.Style CodesSTstandardSKskeletonCAcanalSHshellHShalf shellNOnon-occludingMaterial Codes ACacrylicSLsiliconColor CodesCLclearPKpinkTA tanLBlight brownMBmedium brownDBdark brownVenting CodesPRpressure ventSTstandard ventSMsmallSVselectable ventTubing Codes12STD #12 standard13STD #13 standard13MED #13 medium13THK #13 thick walled14STD #14 standard15STD #15 standard16STD #16 standard16THK #16 thick walledATTACHMENT D-4PRODUCT EVALUATION??I.? Feedback Suppression Test of Gain Stability done with Measurements of Power Concentration Ratio and Blind Listening to Recordings?1.? Feedback suppression features will be tested by making measurements of the power concentration ratio (PCR) and by blind listening to recordings to determine whether an aid under test is in an unstable oscillatory state (in feedback).? The PCR is the fraction of the total signal power contained in the five frequency bins with the highest power in the output power spectrum of the aid when presented with an input stimulus.? When this ratio exceeds 0.5, the aid is in feedback.? A recording of the hearing aid output will be made during presentation of the stimulus. Each recording will be reviewed by a pair of listeners that will not know the make/model of the aid used to produce the recording. Each listener will make an independent determination as to whether the aid under test is in feedback. This determination will strictly be a binary one of whether feedback is heard or not. No subjective judgement of sound quality will be made. The gain of the aid under test will also be measured.2.? Recordings, PCR measurements and insertion gain measurements will be made with the aid under test mounted on the right ear of a Knowles Electronics Manikin for Acoustic Research (KEMAR), which meets the requirements of ANSI S3.36-2012, with an ANSI S3.25-2009 ear simulator in an anechoic chamber.? KEMAR will have one neck ring in place, no clothing or wig, and will be configured with the large right ear for behind-the-ear aids (G.R.A.S. Part # KB 0065, previously Knowles Part # DB 065), and the straight ear canal extension that has a constant (non-tapered) canal diameter of 7.5 mm (G.R.A.S. Part # RA0237).3.? The reference point of the manikin, which is at the midpoint of the ear canal axis, will be located at the test point, which is 1.00 m ± 0.05 m from the front surface of the loudspeaker enclosure on the test axis.? This axis is normal to the front surface of the loudspeaker and passes through the center of its cone.? The manikin will be oriented facing the loudspeaker so that the ear canal axis is normal to the test axis.? 4.? Recordings/Data will be acquired using a white noise input stimulus with a long-term average free-field sound pressure level (SPL) of 50 dB at the test point (i.e., broadband SPL measured with the manikin absent).?The white noise is Gaussian, has a crest factor of 14 dB, and covers the frequency range from 200 Hz to 10,000 Hz. 5.? The offeror shall provide a receiver-in-the-canal (RIC) hearing aid with non-rechargeable power (Group 3 - Category 1), an attached 50-dB receiver and an open dome. The RIC tubing attached shall have been selected by the offeror to have the appropriate insertion depth (into the simulated ear canal of KEMAR) as determined by the offeror’s measurement tool designed for this purpose. The open dome attached shall have the diameter closest to 7.0 mm of those available from the offeror, but it shall not exceed 7.0 mm.? 6. The sample shall be set to operate in omnidirectional mode. The feedbacksuppression feature shall be active. All noise reduction/suppression features shall be deactivated to prevent attenuation of the output/gain due to the nature of the input stimulus.? All frequency altering features (e.g. frequency transposition, frequency compression, etc.) except for any that are inherent to the feedback suppression feature shall also be deactivated.? The offeror shall program the sample so that the applicable settings are activated when power is applied to the aid.7. The sample shall be programmed so that the frequency-dependent insertion gain of the aid meets or exceeds the values shown in Table 1 when the specified white noise stimulus is applied. Note that the values listed in the table are not targets, but rather minimum requirements to be met or exceeded without feedback. To help ensure that the aid is submitted set to adequate gain, also submit measured insertion gain data acquired with the specified white noise and the sample set as it will be when submitted. For this purpose, use of a white noise input stimulus with the same specifications is preferred but not required.?TABLE 1.? Minimum required values of stable insertion gain One-Third Octave Frequency Band (Hz)Minimum insertion gain (dB)160017? 200020? 250022? 315024? 400028? 500028? ?8.? Requirements for Results of Feedback Suppression Tests(a)? The hearing aid gain settings shall provide stable gain that meets or exceeds theminimum gain requirements listed in Table 1.? The values listed in the table are not targets, but rather minimum requirements to be met or exceeded without feedback. (b) Either both listeners, or at least one listener and the PCR measurement, must determine that the aid was stable when its output was recorded/measured. For the PCR measurement determination, the aid is stable if the PCR is no greater than 0.5.?II. ANSI/ASA S3.22-2014 Total Harmonic Distortion and Equivalent Input Noise Level Tests 1. Total harmonic distortion (THD) and equivalent input noise level (EIN) measurements will be completed according to the procedures specified in ANSI/ASA S3.22-2014. Samples shall be programmed by the offeror to the reference test setting as specified in ANSI/ASA S3.22-2014 in the same manner as they are typically programmed by the offeror for these tests at its measurement facilities. A “test mode” setting may be programmed if necessary. The output of the hearing aids will be measured in a 2cc coupler that meets the requirements of ANSI/ASA S3.55 Part 5-2014. A closed coupler configuration as described in ANSI/ASA S3.22-2014 that is suitable for the type of hearing aid under test will be utilized. For custom ITE and RIC devices, the HA-1 configuration will be used with putty to seal around the device tip amplified sound opening at the coupler opening. For BTE devices, the HA-2 configuration will be used.2. In addition to the THD and EIN measurements, the reference test gain (RTG) will be measured as a means of confirming the reference test setting. The RTG measurement will be done as specified in ANSI/ASA S3.22-2014, using a sinusoidal test signal at an input SPL of 60 dB, and calculated as the average of gains in decibels at 1000 Hz, 1600 Hz and 2500 Hz.3. Two custom hearing aids with non-rechargeable power (Group 1 - Category 1) of different form factors, two BTE hearing aids with non-rechargeable power (Group 2 - Category 1) configured with an ear hook attached, two BTE power hearing aids with non-rechargeable power (Group 2 – Category 1) configured with an ear hook attached, two RIC hearing aids with non-rechargeable power (Group 3 - Category 1) of different models configured with a receiver and an open or closed dome attached, and two RIC power hearing aids with non-rechargeable power (Group 3 – Category 1) with an attached power dome and receiver with a matrix at or above a maximum power output of 125 dB SPL and maximum gain of 60 dB SPL, shall be submitted by the offeror for these tests. One hearing aid will be selected at random from each pair of hearing aids submitted for testing.4. Requirements for Results of THD and EIN TestsFor each sample, the average of the THD values measured at 500 Hz, 800 Hz, and 1600 Hz shall be less than 8%, and the measured EIN shall not exceed 29 dB. For power instruments, the EIN measured according to these procedures shall not exceed 32 dB.5. Requirements for the Measured RTGFor each sample, the specification sheet for the hearing aid model shall be submitted by the offeror. The measured RTG for a given sample shall match (within ± 6 dB) the value reported on the specification sheet for the model of the sample.III. Rechargeable Battery Life-Cycle Test with TV Streaming of Audio Signal1. The duration of the rechargeable battery life-cycle will be tested with a hearing aid wirelessly receiving an audio signal streamed from a TV adapter streaming device/system (TV streamer). This streamer shall be submitted by the offeror with the aid, rechargeable battery, charging system and all power cables for these devices. All devices that require pairing to work together shall be paired by the offeror before the devices are submitted for testing. 2. The TV streamer will be located 2.5 m ± 0.1 m from the reference point of a KEMAR manikin set up in an anechoic chamber with no acoustic audio sources. The manikin will be oriented facing the front of the TV streamer, which will be set at the same height as the manikin reference point. KEMAR will have one neck ring in place, no clothing or wig, and will be configured with an ANSI S3.25-2009 ear simulator, the large right ear for behind-the-ear aids (G.R.A.S. Part # KB 0065, previously Knowles Part # DB 065), and the straight ear canal extension that has a constant (non-tapered) canal diameter of 7.5 mm (G.R.A.S. Part # RA0237).3. The analog audio source signal used for testing will be the entire International Speech Test Signal (ISTS) set to continuously repeat, played from a wav file. This signal will be provided to the right channel RCA jack of the TV streamer. 4. The hearing aid will be mounted on the right ear of KEMAR with the rechargeable battery fully charged. A timer will be started at the beginning of the test when the hearing aid is mounted in place. The input voltage of the ISTS signal to the TV streamer will be adjusted and set to a level that produces an average SPL of 75 dB ± 5 dB measured in the manikin ear with an ear simulator microphone.5. The offeror shall provide a RIC hearing aid with rechargeable power (Group 3 - Category 2), an attached 50-dB receiver and an open dome. The RIC tubing attached shall have been selected by the offeror to have the appropriate insertion depth (into the simulated ear canal of KEMAR) as determined by the offeror’s measurement tool designed for this purpose. The open dome attached shall have the diameter closest to 7.0 mm of those available from the offeror, but it shall not exceed 7.0 mm. The gain of the hearing aid shall be set by the offeror so that the SPL of 75 dB ± 5 dB can be achieved in the manikin ear without clipping the input to the TV streamer.6. The offeror shall also provide a recommended test duration rounded to the nearest hour. This duration shall be equal to the minimum time that the offeror expects the hearing aid submitted can remain powered on and producing the streamed ISTS signal in the manikin ear given the specified test procedures and conditions.7. After the number of hours equal to the recommended test duration have elapsed from the beginning of the test, the hearing aid and its output will be checked.8. Requirements for Results of Rechargeable Battery Life-Cycle TestAfter the number of hours equal to the recommended test duration have elapsed from the beginning of the test, the hearing aid shall remain powered on and producing the streamed ISTS signal in the manikin ear.ATTACHMENT D-5IDENTIFICATION OF EVALUATION SAMPLES AND CHECKLIST OF ITEMS TO SUBMITInstructions: Identify the evaluation samples using the appropriate sample number and complete the necessary information below. Check that all required items and information have been included with the samples. HEARING AID SAMPLE – FEEDBACK SUPPRESSION TESTSample # FB1 – RIC hearing aid, non-rechargeable power (Group 3 - Category 1), submitted configured with open dome and receiver attached Make: _______________ Model: ________________ Serial Number: _______________Also submit measured insertion gain data acquired with the white noise input stimulus described in Attachment D-4 which show that the gain of the hearing aid sample meets or exceeds the minimum gain requirements listed in Table 1.HEARING AID SAMPLES – THD AND EIN TESTSSample # TE1A – Custom ITE hearing aid, non-rechargeable power (Group 1 - Category 1)Make: _______________ Model: ________________ Serial Number: _______________Sample # TE1B – Custom ITE hearing aid, non-rechargeable power (Group 1 - Category 1)Make: _______________ Model: ________________ Serial Number: _______________Sample # TE2A – BTE hearing aid, non-rechargeable power (Group 2 - Category 1), submitted configured with ear hook attachedMake: _______________ Model: ________________ Serial Number: _______________Sample # TE2B – BTE hearing aid, non-rechargeable power (Group 2 - Category 1), submitted configured with ear hook attachedMake: _______________ Model: ________________ Serial Number: _______________Sample # TE2PA – BTE power hearing aid, non-rechargeable power (Group 2 - Category 1), submitted configured with ear hook attachedMake: _______________ Model: ________________ Serial Number: _______________Sample # TE2PB – BTE power hearing aid, non-rechargeable power (Group 2 - Category 1), submitted configured with ear hook attachedMake: _______________ Model: ________________ Serial Number: _______________Sample # TE3A – RIC hearing aid, non-rechargeable power (Group 3 - Category 1), submitted configured with receiver and open or closed dome attachedMake: _______________ Model: ________________ Serial Number: _______________Sample # TE3B – RIC hearing aid, non-rechargeable power (Group 3 - Category 1), submitted configured with receiver and open or closed dome attachedMake: _______________ Model: ________________ Serial Number: _______________Sample # TE3PA – RIC power hearing aid, non-rechargeable power (Group 3 - Category 1), submitted configured with receiver and power dome attached; the attached receiver shall have a matrix at or above a maximum power output of 125 dB SPL and maximum gain of 60 dB SPLMake: _______________ Model: ________________ Serial Number: _______________Sample # TE3PB – RIC power hearing aid, non-rechargeable power (Group 3 - Category 1), submitted configured with receiver and power dome attached; the attached receiver shall have a matrix at or above a maximum power output of 125 dB SPL and maximum gain of 60 dB SPLMake: _______________ Model: ________________ Serial Number: _______________Also submit the ANSI/ASA S3.22-2014 specification sheet for the hearing aid model of each sample.HEARING AID SAMPLE – RECHARGEABLE BATTERY LIFE CYCLE TESTSample # RB1 – RIC hearing aid, rechargeable power (Group 3 - Category 2), submitted configured with receiver and open dome attachedMake: _______________ Model: ________________ Serial Number: _______________Include the following devices, list make, model, and serial number if applicable:Rechargeable batteryMake: _______________ Model: ________________ Serial Number: _______________Charging systemMake: _______________ Model: ________________ Serial Number: _______________TV adapter streaming device/system (Group 4 - Category 1)Make: _______________ Model: ________________ Serial Number: _______________Also submit the recommended test duration rounded to the nearest hour. In addition, submit all cables required to power these devices. All devices that require pairing to work together shall be submitted already paired.ATTACHMENT D-6RULES OF BEHAVIOR – VENDOR TRAININGUpon registration to attend training provided by _______________________ covered by contract number 36C791__________, Hearing Aids and Wireless Systems, I understand I am personally responsible for observing the following rules:I understand that I am responsible for attending all training sessions I understand that I shall not bring a spouse/partner, friends, etc., to training sessions or related activities, including vendor-sponsored mealsI understand that I am responsible for scheduling and meeting travel dates and timesI understand that I am responsible for coordinating any changes with Vendor’s Authorized Travel Agency, in a timely mannerI understand that I shall not solicit directly or indirectly any services or items that are not expressly defined by the training agreementI will not accept any travel-related services for non-participants (for example, booking airline tickets or providing transportation to or from an airport).I will not accept room upgrades to accommodate non-participants if an extra cost will be incurred.I understand that accepting alcohol is prohibited during training events. This includes accepting tickets or vouchers for drinks.NOTE: Please do not schedule your travel arrangements until you are sure you can meet the dates/times so excess costs are not incurred by the vendor. Cancellations and changes to travel plans incur extra expenses for the vendor and must be avoided.I understand that the vendor is authorized to cover only the following:Travel mode (airfare, bus, or train)Transportation to and from airport/hotel, hotel/training site and hotel/restaurantAccommodations (to include room costs and taxes only, no incidentals)Meals (excluding alcohol)Reasonable accommodation, if requested by government participants with disabilitiesThe above-mentioned expenses are paid by the vendor. Vendor cannot reimburse me for any expenses that I have paid from personal funds.I will not be reimbursed for any expenses by the vendor such as:Transportation to and from home/airportHome airport parking feesBaggage feesCar rentalsMileage/GasACKNOWLEDGMENT STATEMENTI acknowledge that I have read the rules of behavior, I understand them, and I will comply with them. I understand that failure to comply with these rules and to conduct myself in a professional and ethical manner at all times may result in disciplinary action by my medical center or facility, and/or not being allowed to attend vendor sponsored Government Wireless Communication Systems for Hearing Impaired Veterans Aid contract training.Name of Participant (print): Phone Number: Government Employee Category (circle one):Audiologist Healthcare Technician 4th year Au.D.Other, specify ____________________ DLC Representative, specify ___________________Facility Name: Facility Address: Name of Supervisor (print): Phone Number: Supervisor’s Signature: Date: Participant’s Signature: Date: ATTACHMENT D-7BATTERY / EARHOOK INFORMATION(Sample – Contract Document Attached) Instructions: For each device submitted, indicate the battery size, average battery drain at reference test (if applicable), battery replacement by end user or only contractor, and earhook type (if applicable). If the device uses more than one battery size, list each separately. Earhook type is specific to standard earhooks issued with the model. Filter designation or retainer earhook would be listed, if applicable.MODEL NAMEBATTERY SIZEBATTERY DRAINBATTERY REPLACEMENTEARHOOK TYPE (if applicable)ATTACHMENT D-8ELECTRONIC DATA INTERCHANGE GUIDELINESTable of ContentsVA FSC Electronic Commerce DivisionRole in VA EDI solutionGroup contact informationVA DLC EDI Technical TeamRole in VA EDI solutionGroup contact informationEDI Transaction Sets in Use (as of contract effective date)X.12 810 InvoiceX.12 850 Purchase OrderX.12 855 Purchase Order AcknowledgmentX.12 860 Purchase Order Change RequestX.12 865 Purchase Order Change AcknowledgementX.12 997 Functional AcknowledgementTransaction Maps/SourceImplementation/Testing ProceduresImplementation SequenceImplementation TimelineTesting ProceduresExpectations Regarding Technical IssuesImportance of Being ResponsiveEscalation PathwayPossible EDI Technical UpgradesX.12 v.5010 MigrationNOTE: Information contained in this document are only guidelines and are subject to change at any time based upon the needs of the government. These guidelines are for informational purposes only.VA FSC Electronic Commerce DivisionRole in VA EDI solutionActing as the DLC’s intermediary affiliate, the FSC Electronic Commerce Division (ECD) primarily manages the vendors’ physical and technical connections to the VA for the EDI solution. The FSC ECD team will:Provide the X.12 mapping documents for all of the EDI transactions used in the solution.Provide translation services which ensure that all outbound business transactions performed under the Hearing Aid Contract are mapped into the appropriate X.12 transactions, segments, and data elements in the appropriate format and that all inbound business transactions performed under the Hearing Aid Contract are mapped from X.12 into the appropriate proprietary format(s) used by the DLC applications.Set up the appropriate transaction framework to communicate (send/receive) EDI transmissions, e.g., identifiers, mailboxes, etc.Serve as the primary point of contact (POC) for all transmissions, issues or concerns related to EDI transmissions, and other communication issues specific to the EDI solution.Monitor acknowledgements from vendors, including the 997 Functional Acknowledgement as well as transaction-specific acknowledgements (855/865), issue reminders when acknowledgements are overdue, etc.Re-transmit transactions that have failed for some reason: communication problem, technical issue, etc. The FSC ECD is the primary POC for transmission failures which result in the need for re-transmission.Serve as the primary POC for EDI implementation/testing with new vendors (see Implementation/Testing Procedures below).Partner with vendor to expand EDI services subject to approval from the VA DLC EDI Technical team.Group contact informationEmail: FSCEDIFinancialTeam@Phone: 512.460.5311VA DLC EDI Technical TeamRole in VA EDI solutionThe DLC EDI Technical Team is primarily responsible for the X.12 interface to the business application(s), e.g., the Remote Order Entry System (ROES) and the Laboratory Workload System (LWS), which generate purchase orders on behalf of the DLC. The DLC EDI Team will:Address business/application related questions or concerns, including data content and format (as defined prior to X.12 translation).Manage EDI enhancements to accommodate new business needs generated by DLC or the vendor community, involving the FSC ECD team as needed.Provide orientation to the business applications as needed to understand the EDI solution.Provide backup for re-transmission of transactions that have failed for some technical reason.Serve as the secondary POC for EDI implementation/testing with new vendors (see Implementation/Testing Procedures below).Group contact informationEmail: dalc.editrk@Phone: 303.273.6260EDI Transaction Sets in Use (as of March 28, 2019)X.12 810 Invoice, v.4010 or v.5010X.12 850 Purchase Order, v.4010 or v.5010X.12 855 Purchase Order Acknowledgement, v.4010 or v.5010X.12 860 Purchase Order Change Request-Buyer Initiated, v.4010 or v.5010X.12 865 Purchase Order Change Acknowledgement, v.4010 or v.5010X.12 997 Functional Acknowledgement, v.4010 or v.5010Transaction Maps/Source: FSC ECD team is the only source for the VA EDI transaction maps.Since products purchased under this Hearing Aid contract come from multiple suppliers, each vendor must adhere to VA-specific maps.Questions regarding X.12 maps will be referred to the FSC ECD Team while questions related to data content may be referred to the DLC EDI Technical Team.Implementation/Testing ProceduresImplementation SequenceHistorically, transactions have been implemented in the following sequence:997, Functional Acknowledgement850, Purchase Order/855, Purchase Order Acknowledgement860, Purchase Order Change Request/865, Purchase Order Change Acknowledgement810 InvoiceIt may be possible and desirable to combine implementation of both the 850 and 860 if the vendor is interested in pursuing that alternative. This implementation sequence variance must be discussed with the FSC ECD and DLC EDI Technical teams.Other implementation sequences can be entertained at the vendor’s request, but these changes must be presented with appropriate justification of the need and the vendor’s ability to manage the implementation.Implementation TimelineAll new vendors awarded under the Hearing Aid Contract must be compliant with the EDI requirements within 6 months of the contract effective date, which means that all 6 EDI transactions must be “in production” within 6 months. (In this context, a new vendor is one which has not previously been awarded a Hearing Aid contract.) In order to accomplish this requirement, the vendor must contact both the VA FSC ECD and VA DLC EDI Technical teams soon after award to discuss a vendor-specific implementation timeline and the testing procedures (see below).Testing ProceduresBasic communication protocols must first be established and tested between the vendor and the FSC.850/860 TransactionsWhen the vendor is ready to test receipt of the 850 (and/or 860), they will need to contact both the FSC ECD and DLC EDI Technical teams.Once contacted, these teams will work together to produce a small test batch of electronic purchase orders and transmit them to the vendor partner.The DLC EDI Technical team will release a list of test PO’s to the vendor and FSC ECD prior to transmission to the FSC.The FSC will translate the purchase orders/PO changes and transmit them to the vendor labeled or notated as test transactions on a mutually agreed upon schedule.The vendor will acknowledge to the FSC the 850/860 test transmission(s) with the corresponding 855/865 transactions in a timely fashion (24 hours).The vendor will work with the FSC ECD and DLC EDI Technical teams to resolve testing issues. The VA will try to accommodate vendor implementation requests if possible; however, the VA must adopt a consistent and stable implementation in order to serve multiple vendors under this contract.More than one test batch can be generated as needed to ensure that implementation of the EDI transaction is complete and accurate and that all issues or questions are resolved.The DLC EDI Technical team and/or the contracting officer (CO) may contact the vendor’s EDI POCs if they believe the implementation timeline requirement (6 months) is in jeopardy of slipping behind schedule.810 TransactionsWhen the vendor is ready to test generation of their 810 transactions, they will need to contact both the FSC ECD and DLC EDI Technical teams to arrange a test transmission.When directed by the FSC ECD the vendor will transmit the test batch of invoices/credit memos to the FSC on a mutually agreed upon schedule. The test batch will be labeled or notated as test transactions.The FSC will acknowledge to the vendor the 810 test transmission(s) with the 997 functional acknowledgements in a timely fashion (24 hours).The FSC ECD will process the test transactions: this includes EDI batch management, translation, and transmission to the DLC if possible. (Errs in FSC processing could prevent transmission to the DLC.)The FSC ECD will work with the vendor should issues/questions arise which prevent the test transactions from being fully processed. The FSC ECD may return specific rejects to the vendor which must be resolved in a reasonable timeframe.The FSC will contact the DLC and transmit the test transactions to the DLC based upon a mutually agreed upon schedule.The DLC will process the test transactions: this includes batch management, editing each transaction according to established business rules, and generation of either a payment or a reject for each transaction.The DLC will work with the vendor should issues/questions arise which prevent the test transactions from being fully processed. The DLC may return specific rejects to the vendor via email.More than one test batch can be generated as needed to ensure that implementation of the EDI transaction is complete and accurate and that all issues or questions are resolved.The DLC EDI Technical team and or the DLC CO may contact the vendor’s EDI POCs if they believe the implementation timeline requirement (6 months) is in jeopardy of slipping behind schedule.Expectations regarding Technical IssuesImportance of Being ResponsiveThe VA EDI solution aims to create a very consistent and stable electronic environment in which the business transactions inherent in this contract are to be transmitted and processed to a successful endpoint based upon the business requirements and expectations.There is an explicit expectation that the vendor will be responsive to the VA regarding these EDI requirements. The vendor will remain cognizant of the 6 month implementation timeline and will contact the FSC ECD and DLC EDI Technical teams regarding testing activities.There is also an implicit expectation that the vendor will be responsive to the FSC ECD and DLC EDI Technical teams throughout the life of this Hearing Aid Contract. If problems/issues arise, the vendor will need to communicate with the VA and cannot afford to let production issues go unresolved. The VA will make every attempt to address any issues that arise from internal VA production problems in a timely fashion and expects the vendors to similarly address their issues that arise from their internal production problems in a timely fashion.All transmissions must be acknowledged with the 997 in a timely fashion.850/860 transmissions need to be acknowledged with the appropriate transaction (855/865) within 24 hours of receipt.Escalation PathwayIssues of common concern will be managed through two-way communication that employs both email and telephone (voice mail).Please provide appropriate EDI points of contact to the VA when asked or when contacting the VA about EDI requirements/implementation/testing. When communicating about a specific issue, please include both FSC ECD and DLC EDI Technical teams as well as any POCs within the vendor organization that require information about the issue.Please respond promptly to communications (email, voicemail) from the VA regarding EDI issues, e.g., production problems, transmission problems, etc. Responses are generally expected within 24 – 48 hours depending upon the day of week and whether Holidays occur in this timeframe.If the VA does not believe they have received a timely response the issue will be escalated according to the following path:VA Technical POCs to Vendor Technical POCsVA Technical POCs to Vendor Business POCsVA Contracting POCs to Vendor Business POCsUnresolved problems eventually become issues of concern to the government’s contracting officer and could result in consequences that affect the vendor’s contract or status.NOTE: Information contained in this document are only guidelines and are subject to change at any time based upon the needs of the Government. These guidelines are for informational purposes only.ATTACHMENT D-9INVOICING REQUIREMENT FOR BATTERY DESIGNATIONInvoices that require a “battery type” must use the following VA Designation, for the particular battery, on the invoice in order to process. Invoices that do not use one of the following will not process through the EDI invoice requirements. If a battery is not specified below, please contact the contracting officer for a designation code.VA DESIGNATIONBATTERY TYPE (Description)ALK1604Alkaline, size 1604, 9 voltsALKAAAlkaline, size AA, 1.5 voltsALKAAAAlkaline, size AAA, 1.5 voltsALKAAAAAlkaline, size AAAA, 1.5 voltsALKCAlkaline, size C, 1.5 voltsALKDAlkaline, size D, 1.5 voltsALKNAlkaline, size N, 1.5 voltsCR123A LITHIUMRecharge Lithium 3 V 400mAhCR2-3 VOLTRechargeable Lithium 3 V 800 mAhCR2025Rechargeable Lithium 3 V 163 mAhL1/3NLithium, size 1/3N, 3 voltsL2032Lithium, size 2032, 3 voltsL2450Lithium, size 2450, 3 voltsS357Silver, size 357, 1.4 voltsZA10MFZinc Air, mercury free, size 10, 1.4 voltsZA13MFZinc Air, mercury free, size 13, 1.4 voltsZA312MFZinc Air, mercury free, size 312, 1.4 voltsZA675MFZinc Air, mercury fee, size 675, 1.4 voltsATTACHMENT D-10SMALL BUSINESS SUBCONTRACTING PLAN (Model Outline* – Template Revised 1/26/2017)SUBCONTRACTING PLAN PERIOD: Individual plans should cover the entire period of performance, and commercial plans should coincide with the company’s fiscal year. In the event your company's fiscal year is for a period that will end before the contract periods of any federal contracts you hold which include the requirement to have a small business subcontracting plan, you will be required to submit a new subcontracting plan for approval thirty (30) days prior to expiration of the existing subcontracting plan. In the event an acceptable plan cannot be negotiated prior to expiration of the existing subcontracting plan, your contract(s) may be terminated.DATE SUBMITTED: NAME OF PLANHOLDER: SUBSIDIARIES INCLUDED: ADDRESS: ITEM/SERVICE TYPE: TYPE OF PLANSelect only one of the following (a, b, or c), listing the total estimated dollar value of all planned subcontracting (to all types of business concerns, both large and small). Per 13 CFR 125.3(a)(1)(iii), the following categories should not be included in the total subcontracting spend base in #1, the proposed goals in #2, nor in the categories of spend listed in #3: internally generated costs such as salaries and wages; employee insurance; other employee benefits; payments for petty cash; depreciation; interest; income taxes; property taxes; lease payments; bank fees; fines, claims, and dues; Original Equipment Manufacturer relationships during warranty periods (negotiated up front with product); utilities such as electricity, water, sewer, and other services purchased from a municipality or solely authorized by the municipality to provide those services in a particular geographical region; and philanthropic contributions. Utility companies may be eligible for additional exclusions unique to their industry, which may be approved by the contracting officer on a case-by-case basis.Individual Plan (This Contract Only)Contract #/Solicitation # Total value of projected subcontracts (both large and small businesses) Total Contract Value $ b) Commercial Division-wide PlanTotal value of projected subcontracts (both large and small businesses) $ Total projected sales $ (Subcontracts Represent % of Total Annual Sales)c) Commercial Company-wide PlanTotal value of projected subcontracts (both large and small businesses) $ Total projected sales $ (Subcontracts Represent % of Total Annual Sales)* This template is a suggested model for use when formulating a subcontracting plan pursuant to the requirements at FAR 52.219-9(d). While this model plan has been designed to be consistent with FAR 52.219-9, other formats may be acceptable. However, failure to include the essential information as set forth in this model may be cause for either a delay in acceptance or the rejection of an offer where the clause is applicable. Further, the use of this model is not intended to waive other requirements that may be applicable under FAR 52.219-9 or that may appear in the Government’s solicitation. "SUBCONTRACT," as used in 52.219-9, refers to your external company spend, meaning any agreement (other than one involving an employer-employee relationship) entered into by a federal government prime contractor or subcontractor calling for supplies or services required for performance of the contract or subcontract.State separate dollar and percentage goals, expressed in terms of percentages of the total available subcontracting dollars listed in the previous section in #1. Commercial plans must complete 2a below with 1- year goals, and individual plans must complete 2b below, proposing two, separate 5-year plete only 2a OR 2b, as applicable. Percentage goals should be rounded to one decimal place (X.x%).2a. GOALS FOR COMMERCIAL PLANS (1-Year Goals)Total estimated dollar value and percent of planned subcontracting with small businesses (SB) (including ANCs and Indian tribes), veteran-owned small, service-disabled veteran-owned small, HUBZone small, small disadvantaged (including ANCs and Indian tribes), and women-owned small business concerns: $ and %Total estimated dollar value and percent of planned subcontracting with veteran-owned small businesses (VO): $ and %Total estimated dollar value and percent of planned subcontracting with service-disabled veteran- owned small businesses (SDVO) (Note: This is a subset of veteran-owned): $ and %Total estimated dollar value and percent of planned subcontracting with small disadvantaged businesses (SDB) (including ANCs and Indian tribes): $ and %Total estimated dollar value and percent of planned subcontracting with women-owned small businesses (WO): $ and %Total estimated dollar value and percent of planned subcontracting with HUBZone small businesses (HUB): $ and %2b. GOALS FOR INDIVIDUAL PLANS (Two, Five-Year Goals)Total estimated dollar value and percent of planned subcontracting with small businesses (SB) (including ANCs and Indian tribes), veteran-owned small, service-disabled veteran-owned small, HUBZone small, small disadvantaged (including ANCs and Indian tribes), and women-owned small business concerns:Total Contract: $ & % Total estimated dollar value and percent of planned subcontracting with veteran-owned small businesses (VO):Total Contract: $ & % Total estimated dollar value and percent of planned subcontracting with service-disabled veteran- owned small businesses (SDVO) (Note: This is a subset of veteran-owned):Total Contract: $ & % Total estimated dollar value and percent of planned subcontracting with small disadvantaged businesses (SDB) (including ANCs and Indian tribes):Total Contract: $ & % Total estimated dollar value and percent of planned subcontracting with women-owned small businesses (WO):Total Contract: $ & % Total estimated dollar value and percent of planned subcontracting with HUBZone small businesses (HUB):Total Contract: $ & % 3. PRODUCTS AND/OR SERVICESThe types of products and/or services to be subcontracted are:LB: SB: VO: SDVO:SDB: WO:HUB: ______4. GOAL DEVELOPMENTThe following method was used in developing the subcontracting goals:5. IDENTIFYING POTENTIAL SOURCESThe following methods were used to identify potential sources for solicitation purposes (See FAR 52.219- 9(d)(5) for examples of methods that may be used.):6. INDIRECT COSTSIndirect costs_____have_____have not been included in the dollar and percentage subcontracting goals stated above. (Check one.)If "have been" is checked (and you are proposing an individual plan), explain the method used in determining the proportionate share of indirect costs to be incurred with small business (including Alaska Native Corporations and Indian tribes), veteran-owned small business, service-disabled veteran-owned small business, small disadvantaged business (including ANCs and Indian tribes), women-owned small business, and HUBZone small business concerns. Note: Commercial planholders who choose to include indirect costs will not need to provide the aforementioned explanation because the costs will be applied at 100%.7. PROGRAM ADMINISTRATORThe following individual will administer the subcontracting program: NAME: TITLE: ADDRESS: TELEPHONE: EMAIL: This individual's specific duties, as they relate to the firm's subcontracting program, are as follows: 8. EQUITABLE OPPORTUNITYThe following good faith efforts (internal and external) will be taken to assure that small business, veteran- owned small business, service-disabled veteran-owned small business, small disadvantaged business, women-owned small business, and HUBZone small business concerns will have an equitable opportunity to compete for subcontracts:9. FLOW-DOWN CLAUSEThe offeror agrees that the FAR clause of this contract entitled “Utilization of Small Business Concerns” (52.219-8) will be included in all subcontracts that offer further subcontracting opportunities, and that the Offeror will require all subcontractors (except small business concerns) that receive subcontracts in excess of $700,000 ($1.5 million for construction of any public facility) with further subcontracting possibilities to adopt a subcontracting plan that complies with the requirements of this clause.NOTE: See exceptions listed in FAR 52.219-9(j).10. REPORTING & COOPERATIONThe offeror agrees toCooperate in any studies or surveys as may be required;Submit periodic reports so that the Government can determine the extent of compliance by the offeror with the subcontracting plan;After November 30, 2017, include subcontracting data for each order when reporting subcontracting achievements for indefinite-delivery, indefinite-quantity contracts intended for use by multiple agencies;Submit the Individual Subcontract Report (ISR) and/or the Summary Subcontract Report (SSR), in accordance with paragraph (l) of this clause using the Electronic Subcontracting Reporting System (eSRS) at . The reports shall provide information on subcontract awards to small business concerns (including ANCs and Indian tribes that are not small businesses), veteran- owned small business concerns, service-disabled veteran-owned small business concerns, HUBZone small business concerns, small disadvantaged business concerns (including ANCs and Indian tribes that have not been certified by SBA as small disadvantaged businesses), women- owned small business concerns, and for NASA only, Historically Black Colleges and Universities and Minority Institutions. Reporting shall be in accordance with this clause, or as provided in agency regulations;Ensure that its subcontractors with subcontracting plans agree to submit the ISR and/or the SSR using eSRS;Provide its prime contract number, its DUNS number, and the e-mail address of the Offeror’s official responsible for acknowledging receipt of or rejecting the ISRs, to all first-tier subcontractors with subcontracting plans so they can enter this information into the eSRS when submitting their ISRs; andRequire that each subcontractor with a subcontracting plan provide the prime contract number, its own DUNS number, and the e-mail address of the subcontractor’s official responsible for acknowledging receipt of or rejecting the ISRs, to its subcontractors with subcontracting plans.11. RECORDKEEPINGThe following is a description of the types of records that will be maintained concerning procedures that have been adopted to comply with the requirements and goals in the plan, including establishing source lists; and a description of the offeror’s efforts to locate small business, veteran-owned small business,service-disabled veteran-owned small business, HUBZone small business, small disadvantaged business, and women-owned small business concerns and award subcontracts to them. The records shall include at least the following (on a plant-wide or company-wide basis, unless otherwise indicated):Source lists (e.g., SAM), guides, and other data that identify small business, veteran-owned small business, service-disabled veteran-owned small business, HUBZone small business, small disadvantaged business, and women-owned small business anizations contacted in an attempt to locate sources that are small business, veteran-owned small business, service-disabled veteran-owned small business, HUBZone small business, small disadvantaged business, or women-owned small business concerns.Records on each subcontract solicitation resulting in an award of more than $150,000, indicating—Whether small business concerns were solicited and, if not, why not;Whether veteran-owned small business concerns were solicited and, if not, why not;Whether service-disabled veteran-owned small business concerns were solicited and, if not, why not;Whether HUBZone small business concerns were solicited and, if not, why not;Whether small disadvantaged business concerns were solicited and, if not, why not;Whether women-owned small business concerns were solicited and, if not, why not; andIf applicable, the reason award was not made to a small business concern.Records of any outreach efforts to contact—Trade associations;Business development organizations;Conferences and trade fairs to locate small, HUBZone small, small disadvantaged, service-disabled veteran-owned, and women-owned small business sources; andVeterans service organizations.Records of internal guidance and encouragement provided to buyers through–Workshops, seminars, training, etc.; andMonitoring performance to evaluate compliance with the program’s requirements.On a contract-by-contract basis, records to support award data submitted by the offeror to the Government, including the name, address, and business size of each subcontractor. Contractors having commercial plans need not comply with this requirement.12 & 13. UTILIZATION OF SMALL BUSINESS CONCERNS USED IN BID/PROPOSALThe offeror agrees to make a good faith effort to acquire articles, equipment, supplies, services, or materials, or obtain the performance of construction work from the small business concerns that it used in preparing the bid or proposal, in the same or greater scope, amount, and quality used in preparing and submitting the bid or proposal. Responding to a request for a quote does not constitute use in preparing a bid or proposal. The Offeror used a small business concern in preparing the bid or proposal if–The Offeror identifies the small business concern as a subcontractor in the bid or proposal or associated small business subcontracting plan, to furnish certain supplies or perform a portion of the subcontract; orThe Offeror used the small business concern’s pricing or cost information or technical expertise in preparing the bid or proposal, where there is written evidence of an intent or understanding that the small business concern will be awarded a subcontract for the related work if the Offeror is awarded the contract.The Contractor agrees to provide the Contracting Officer with a written explanation if the Contractor fails to acquire articles, equipment, supplies, services or materials or obtain the performance of construction work as described in (12) above. This written explanation must be submitted to the Contracting Officer within 30 days of contract completion.14. SUBCONTRACTOR DISCUSSIONS WITH COThe Contractor agrees not to prohibit a subcontractor from discussing with the Contracting Officer any material matter pertaining to payment to or utilization of a subcontractor.15. PROMPT PAYMENT OF SMALL BUSINESS SUBCONTRACTORSThe Contractor agrees to pay its small business subcontractors on time and in accordance with the terms and conditions of the underlying subcontract, and notify the contracting officer when the prime contractor makes either a reduced or an untimely payment to a small business subcontractor (see FAR 52.242-5).*Signed: Date Signed: _______Typed Name: ______________Title: ____________*Please note that at this time we cannot accept any form of electronic or digital signatures. We require that your e-mailed plan submission be a scanned copy of a wet signature.Plan Approval Signature (Government Official)Typed Name of Government ApproverDate ApprovedCOMMERCIAL PLANS: SUMMARY OF GOALSThis page is for commercial plans ONLY.Entries below should match your responses in #1 and #2a at the beginning of the template.Round percentages to one decimal place (X.x%) and dollar figures to the nearest whole dollar.Prior Year GoalsPrior YearCurrent GoalsAchievements*1. Total Subcontracting Dollars$ $ $ (both large & small businesses)2a. Small Business Dollars$ $ $ SB Percent of Line 1 % % %2b. Small Veteran-owned Dollars$ $ $ VO Percent of Line 1 % % %2c. Service-Disabled Veteran-Owned Dollars$ $ $ SDVO Percent of Line 1 % % %2d. Small Disadvantaged Dollars$ $ $ SDB Percent of Line 1 % % %2e. Small Women-owned Dollars$ $ $ WO Percent of Line 1 % % %2f. HUBZone Small Business Dollars$ $ $ HUB Percent of Line 1 % % %* If total prior year contract achievements are not available, use actual figures and estimate/prorate balance. Achievements based on Government’s Fiscal Year while Goals are based on CompanyATTACHMENT D-11CONTRACTOR RULES OF BEHAVIORThis User Agreement contains rights and authorizations regarding my access to and use of any information assets or resources associated with my performance of services under the contract terms with the Department of Veterans Affairs (VA). This User Agreement covers my access to all VA data whether electronic or hard copy ("Data"), VA information systems and resources ("Systems"), and VA sites ("Sites"). This User Agreement incorporates Rules of Behavior for using VA, and other information systems and resources under the contract.1. GENERAL TERMS AND CONDITIONS FOR ALL ACTIONS AND ACTIVITIES UNDER THE CONTRACT:a. I understand and agree that I have no reasonable expectation of privacy in accessing or using any VA, or other Federal Government information systems.b. I consent to reviews and actions by the Office of Information & Technology (OI&T) staff designated and authorized by the VA Chief Information Officer (CIO) and to the VA OIG regarding my access to and use of any information assets or resources associated with my performance of services under the contract terms with the VA. These actions may include monitoring, recording, copying, inspecting, restricting access, blocking, tracking, and disclosing to all authorized OI&T, VA, and law enforcement personnel as directed by the VA CIO without my prior consent or notification.c. I consent to reviews and actions by authorized VA systems administrators and Information Security Officers solely for protection of the VA infrastructure, including, but not limited to monitoring, recording, auditing, inspecting, investigating, restricting access, blocking, tracking, disclosing to authorized personnel, or any other authorized actions by all authorized OI&T, VA, and law enforcement personnel.d. I understand and accept that unauthorized attempts or acts to access, upload, change, or delete information on Federal Government systems; modify Federal government systems; deny access to Federal government systems; accrue resources for unauthorized use on Federal government systems; or otherwise misuse Federal government systems or resources are prohibited.e. I understand that such unauthorized attempts or acts are subject to action that may result in criminal, civil, or administrative penalties. This includes penalties for violations of Federal laws including, but not limited to, 18 U.S.C. §1030 (fraud and related activity in connection with computers) and 18 U.S.C. §2701 (unlawful access to stored communications).f. I agree that OI&T staff, in the course of obtaining access to information or systems on my behalf for performance under the contract, may provide information about me including, but not limited to, appropriate unique personal identifiers such as date of birth and social security number to other system administrators, Information Security Officers (ISOs), or other authorized staff without further notifying me or obtaining additional written or verbal permission from me.g. I understand I must comply with VA’s security and data privacy directives and handbooks. I understand that copies of those directives and handbooks can be obtained from the Contracting Officer's Technical Representative (COTR). If the contractor believes the policies and guidance provided by the COTR is a material unilateral change to the contract, the contractor must elevate such concerns to the Contracting Officer for resolution.h. I will report suspected or identified information security/privacy incidents to the COTR and to the local ISO or Privacy Officer as appropriate.2. GENERAL RULES OF BEHAVIORa. Rules of Behavior are part of a comprehensive program to provide complete information security. These rules establish standards of behavior in recognition of the fact that knowledgeable users are the foundation of a successful security program. Users must understand that taking personal responsibility for the security of their computer and the information it contains is an essential part of their job.b. The following rules apply to all VA contractors. I agree to:(1) Follow established procedures for requesting, accessing, and closing user accounts and access. I will not request or obtain access beyond what is normally granted to users or by what is outlined in the contract.(2) Use only systems, software, databases, and data which I am authorized to use, including any copyright restrictions.(3) I will not use other equipment (OE) (non-contractor owned) for the storage, transfer, or processing of VA sensitive information without a VA CIO approved waiver, unless it has been reviewed and approved by local management and is included in the language of the contract. If authorized to use OE IT equipment, I must ensure that the system meets all applicable 6500 Handbook requirements for OE.(4) Not use my position of trust and access rights to exploit system controls or access information for any reason other than in the performance of the contract.(5) Not attempt to override or disable security, technical, or management controls unless expressly permitted to do so as an explicit requirement under the contract or at the direction of the COTR or ISO. If I am allowed or required to have a local administrator account on a government-owned computer, that local administrative account does not confer me unrestricted access or use, nor the authority to bypass security or other controls except as expressly permitted by the VA CIO or CIO's designee.(6) Contractors’ use of systems, information, or sites is strictly limited to fulfill the terms of the contract. I understand no personal use is authorized. I will only use other Federal government information systems as expressly authorized by the terms of those systems. I accept that the restrictions under ethics regulations and criminal law still apply.(7) Grant access to systems and information only to those who have an official need to know.(8) Protect passwords from access by other individuals.(9) Create and change passwords in accordance with VA Handbook 6500 on systems and any devices protecting VA information as well as the rules of behavior and security settings for the particular system in question.(10) Protect information and systems from unauthorized disclosure, use, modification, or destruction. I will only use encryption that is FIPS 140-2 validated to safeguard VA sensitive information, both safeguarding VA sensitive information in storage and in transit regarding my access to and use of any information assets or resources associated with my performance of services under the contract terms with the VA.(11) Follow VA Handbook 6500.1, Electronic Media Sanitization to protect VA information. I will contact the COTR for policies and guidance on complying with this requirement and will follow the COTR's orders.(12) Ensure that the COTR has previously approved VA information for public dissemination, including e-mail communications outside of the VA as appropriate. I will not make any unauthorized disclosure of any VA sensitive information through the use of any means of communication including but not limited to e-mail, instant messaging, online chat, and web bulletin boards or logs.(13) Not host, set up, administer, or run an Internet server related to my access to and use of any information assets or resources associated with my performance of services under the contract terms with the VA unless explicitly authorized under the contract or in writing by the COTR.(14) Protect government property from theft, destruction, or misuse. I will follow VA directives and handbooks on handling Federal government IT equipment, information, and systems. I will not take VA sensitive information from the workplace without authorization from the COTR.(15) Only use anti-virus software, antispyware, and firewall/intrusion detection software authorized by VA. I will contact the COTR for policies and guidance on complying with this requirement and will follow the COTR's orders regarding my access to and use of any information assets or resources associated with my performance of services under the contract terms with VA.(16) Not disable or degrade the standard anti-virus software, antispyware, and/or firewall/intrusion detection software on the computer I use to access and use information assets or resources associated with my performance of services under the contract terms with VA. I will report anti-virus, antispyware, firewall or intrusion detection software errors, or significant alert messages to the COTR.(17) Understand that restoration of service of any VA system is a concern of all users of the system.(18) Complete required information security and privacy training, and complete required training for the particular systems to which I require access.3. ADDITIONAL CONDITIONS FOR USE OF NON- VA INFORMATION TECHNOLOGY RESOURCESa. When required to complete work under the contract, I will directly connect to the VA network whenever possible. If a direct connection to the VA network is not possible, then I will use VA approved remote access software and services.b. Remote access to non-public VA information technology resources is prohibited from publicly-available IT computers, such as remotely connecting to the internal VA network from computers in a public library.c. I will not have both a VA network line and any kind of non-VA network line including a wireless network card, modem with phone line, or other network device physically connected to my computer at the same time, unless the dual connection is explicitly authorized by the COTR.d. I understand that I may not obviate or evade my responsibility to adhere to VA security requirements by subcontracting any work under any given contract or agreement with VA, and that any subcontractor(s) I engage shall likewise be bound by the same security requirements and penalties for violating the same.4. STATEMENT ON LITIGATIONThis User Agreement does not and should not be relied upon to create any other right or benefit, substantive or procedural, enforceable by law, by a party to litigation with the United States Government.5. ACKNOWLEDGEMENT AND ACCEPTANCEI acknowledge receipt of this User Agreement. I understand and accept all terms and conditions of this User Agreement, and I will comply with the terms and conditions of this agreement and any additional VA warning banners, directives, handbooks, notices, or directions regarding access to or use of information systems or information. The terms and conditions of this document do not supersede the terms and conditions of the signatory’s employer and VA.__________________________________________________________________Print or type your full name Signature_________________________________________________________________Last 4 digits of SSNDate__________________________________________________________________Office Phone Position Title________________________________Contractor’s Company NamePlease complete and return the original signed document to the COTR within the timeframe stated in the terms of the contract.ATTACHMENT D-12MSI FILE FORMAT GUIDELINES FOR PACKAGING REQUIREMENTSVA procedures are being established to automate deployment of programming software to the greatest extent possible. This automation will be accomplished using the Microsoft Configuration Manager (CM) architecture. For compatibility with the VA CM deployment methodology, vendors should submit software according to the following requirements:The application must not require or involve manual effort to complete the installation on the target environment. If the application does not install silently, it will not be packaged or deployed to workstations with the audiology baseline.Supplemental information such as command-line switches must be provided if applicable. If technical information regarding installation is accessible on a manufacturer’s website, a link to the specific web page must be provided. Do not provide a general website link. Detailed technical information about installation options is required for use by the VA packaging team. In test scenarios, the vendor must explain whether installation is validated in Windows Control Panel - Programs and Features or by the end user launching the application.The MSI file provided from the vendor should not provide any errors from any of the following: Windows Installer Service, the Operating System, or the application itself. 5. The application must be capable of returning a status code of ‘zero’ (0) when installation is completed successfully. 6. The application should NOT install to the root of the C: drive. Rather it should install toC:\Program Files (x86)’ or ‘C:\Program Files’ 7. When uninstalled the application should cleanup all remnants (e.g. removing all files, registry entries, and entry into the Programs and Features). 8. Reboots-The Windows installer should NOT invoke any reboot of the operating system which cannot be suppressed. Reboots will be handled through the distribution mechanism. 9. Repair-The application package should be able to repair itself without causing damage to existing applications or the operating system. 10. Uninstall-The application should uninstall the application cleanly without causing damage to the existing applications or the operating system. The only exception is the runtime created resources such as File, registries, or shortcuts). 11. Any applications that require more than one command line to install shall be packaged with a script that performs proper error handling; returning an exit code of 0 only when the application has been completely and successfully installed. Compiled executables as installation methods are NOT supported. 12. Do not bundle applications into wrapper packages, VA requires the applications be provided individually. Any driver installs need to be signed with a valid certificate that the VA recognizes and install silently and unattended.ATTACHMENT D-13HEARING AIDS AND WIRELESS DEVICES MODEL NAME FORMATThis document must be included with your request to add models to your Hearing Aids and Wireless Systems contract. For each model being added, indicate the group number and the name as you wish it to be on the contract. The name must not exceed 28 spaces, including blank spaces. The name must include the shell type (ie “FS”, “RIC”) The name may not include a comma. EXAMPLEHEARING AIDS AND WIRELESS DEVICES MODEL NAME FORMATGroup #MODEL NAME1FULLSHELLDEVICEFS2BEHINDTHEEARDEVICEBTE3RECHARGEABLERIC-RBLANK FORMHEARING AIDS AND WIRELESS DEVICES MODEL NAME FORMATGroup #MODEL NAMEATTACHMENT D-14PAST PERFORMANCE QUESTIONAIREName of Contractor being Evaluated: __________________________________Nature of Contract: _________________________________________________Name and Title of Person Completing Questionnaire: ________________________________________Company/Organization: ________________________________________________________________Mail this completed Questionnaire to: VA Denver Logistics Center (36C791/003B6E), ATTN: Contracting Officer, Solicitation 36C79119R0006, PO Box 25166, Denver, CO 80225-0166.Describe the nature of your contract with the Offeror and types/models of hearing aids or wireless devices purchased (If more space is needed, please use the “Additional Comments” block on the second page):ADJECTIVAL RATING DEFINITIONS“E”Excellent: Performance often exceeded contract requirements, resulting in overall benefits to the customer with no significant weaknesses or complaints. “VG”Very Good: Performance consistently met or exceeded many of the contract requirements with very few weaknesses or complaints.“G”Good: Performance consistently met contract requirements with noted weaknesses or complaints adequately corrected.“F”Fair: Performance often failed to meet minimum contract requirements with numerous noted weaknesses or complaints usually corrected.“P”Poor: Performance consistently failed to meet contract requirements with numerous significant weaknesses or complaints left uncorrected.“N”Neutral: No relevant past performance available for evaluation. Receives no merit or demerit for this factor.PAST PERFORMANCE SUB-FACTORSADJECTIVAL RATINGS1. How well were the contract requirements met? EVGGFPNComments:2. To what extent did the contractor adhere to the EVGGFPN schedule?Comments:3. How responsive was the contractor in resolving EVGGFPN quality, schedule, or other contract issues?Comments:4. How effective was the contractor in addressing EVGGFPN unforeseen or unusual customer needs and issues?Comments:5. How satisfied were you with the contractor’s overall EVGGFPN performance?Comments:6. If you represent a government agency, and the contract included a small business subcontracting plan, how well did the contractor adhere to the plan requirements?EVGGFPNComments:7. Please comment on your impression of the contractor’s standards of business ethics. Additional Comments:PLEASE NOTE: In accordance with Federal Acquisition Regulations, contractors may be advised of adverse remarks and given an opportunity to respond. However, the contracting officer will not provide your name or copies of this questionnaire to the contractor or any other party not directly involved in the evaluation of the contractor’s proposal.THANK YOU FOR YOUR RESPONSESECTION E - SOLICITATION PROVISIONSE.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (OCT 2018) TAILORED (a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees. (b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show— (1) The solicitation number; (2) The time specified in the solicitation for receipt of offers; (3) The name, address, and telephone number of the offeror; (4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary; (5) Terms of any express warranty; (6) Price and any discount terms; (7) "Remit to" address, if different than mailing address; (8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically); (9) Acknowledgment of Solicitation Amendments; (10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and (11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information or reject the terms and conditions of the solicitation may be excluded from consideration. (c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation. (d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing. (e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with subpart 4.10 of the Federal Acquisition Regulation), or alternative commercial items for satisfying the requirements of this solicitation. Each offer submitted will be evaluated separately. (f) Late submissions, modifications, revisions, and withdrawals of offers. (1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due. (2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is "late" and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and— (A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or (B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or (C) If this solicitation is a request for proposals, it was the only proposal received. (ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted. (3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel. (4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume. (5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers. Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer. (g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received. (h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer. (i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to—GSA Federal Supply Service Specifications Section Suite 8100 470 East L'Enfant Plaza, SWWashington, DC 20407Telephone (202) 619-8925 Facsimile (202) 619-8978. (ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision. Additional copies will be issued for a fee. (2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites: (i) ASSIST (); (ii) Quick Search (); (iii) (). (3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by? (i) Using the ASSIST Shopping Wizard (); (ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or (iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone (215) 697-2667/2179, Facsimile (215) 697-1462. (4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance. (j) Unique entity identifier. (Applies to all offers exceeding $10,000, and offers of $10,000 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM).) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ‘‘Unique Entity Identifier’’ followed by the unique entity identifier that identifies the Offeror’s name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the Offeror to establish additional SAM records for identifying alternative EFT accounts (see subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at for establishing the unique entity identifier. (k) [Reserved] (l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable: (1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer. (2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror. (3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection. (4) A summary of the rationale for award; (5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror. (6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.(End of Provision)ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The following provisions are incorporated into 52.212-1 as an addendum to this solicitation:E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018) (a) Definitions. As used in this provision— "Administrative proceeding" means a non-judicial process that is adjudicatory in nature in order to make a determination of fault or liability (e.g., Securities and Exchange Commission Administrative Proceedings, Civilian Board of Contract Appeals Proceedings, and Armed Services Board of Contract Appeals Proceedings). This includes administrative proceedings at the Federal and State level but only in connection with performance of a Federal contract or grant. It does not include agency actions such as contract audits, site visits, corrective plans, or inspection of deliverables. "Federal contracts and grants with total value greater than $10,000,000" means— (1) The total value of all current, active contracts and grants, including all priced options; and (2) The total value of all current, active orders including all priced options under indefinite-delivery, indefinite-quantity, 8(a), or requirements contracts (including task and delivery and multiple-award Schedules). "Principal" means an officer, director, owner, partner, or a person having primary management or supervisory responsibilities within a business entity (e.g., general manager; plant manager; head of a division or business segment; and similar positions). (b) The offeror [ ] has [ ] does not have current active Federal contracts and grants with total value greater than $10,000,000. (c) If the offeror checked "has" in paragraph (b) of this provision, the offeror represents, by submission of this offer, that the information it has entered in the Federal Awardee Performance and Integrity Information System (FAPIIS) is current, accurate, and complete as of the date of submission of this offer with regard to the following information: (1) Whether the offeror, and/or any of its principals, has or has not, within the last five years, in connection with the award to or performance by the offeror of a Federal contract or grant, been the subject of a proceeding, at the Federal or State level that resulted in any of the following dispositions: (i) In a criminal proceeding, a conviction. (ii) In a civil proceeding, a finding of fault and liability that results in the payment of a monetary fine, penalty, reimbursement, restitution, or damages of $5,000 or more. (iii) In an administrative proceeding, a finding of fault and liability that results in— (A) The payment of a monetary fine or penalty of $5,000 or more; or (B) The payment of a reimbursement, restitution, or damages in excess of $100,000. (iv) In a criminal, civil, or administrative proceeding, a disposition of the matter by consent or compromise with an acknowledgment of fault by the Contractor if the proceeding could have led to any of the outcomes specified in paragraphs (c)(1)(i), (c)(1)(ii), or (c)(1)(iii) of this provision. (2) If the offeror has been involved in the last five years in any of the occurrences listed in (c)(1) of this provision, whether the offeror has provided the requested information with regard to each occurrence. (d) The offeror shall post the information in paragraphs (c)(1)(i) through (c)(1)(iv) of this provision in FAPIIS as required through maintaining an active registration in the System for Award Management, which can be accessed via (see 52.204-7).(End of Provision)E.3 52.215-6 PLACE OF PERFORMANCE (Oct 1997)(a) The offeror or respondent, in the performance of any contract resulting from this solicitation, intends, does not intend [check applicable block] to use one or more plants or facilities located at a different address from the address of the offeror or respondent as indicated in this proposal or response to request for information.(b) If the offeror or respondent checks “intends” in paragraph (a) of this provision, it shall insert in the following spaces the required information:Place of Performance(Street Address, City, State, County, Zip Code)Name and Address of Owner and Operator of the Plant or Facility if Other Than Offeror or Respondent? ? (End of Provision)E.4 SPECIFIC INSTRUCTIONS TO OFFERORS REGARDING PROPOSAL PREPARATION(a) Offerors shall provide information as described below. Failure to submit complete information in the manner described below for either Business or Technical Proposal may be considered “no response” and may exclude the proposal from further consideration. The offeror shall submit its proposal in two marked volumes in the format and quantities described below. The volumes shall be legible, organized and marked Volume I Business and Volume II Technical. In addition, the offeror shall submit one CD copy of their entire proposal. NIST samples shall be submitted with proposals. VOLUMEVOLUME TITLENUMBER OF COPIES IBusiness1 IITechnical7(b) The volumes shall be submitted in a sealed envelope or box and shall be addressed to the office specified in solicitation and shall show the time specified for receipt, the solicitation number, and the name and address of the offeror.(c) Volume I – Business. The Business Proposal shall contain the following information:(1) Properly completed and signed Standard Form 1449.(2) Acknowledgement of amendments, if applicable.(3) DUN and Bradstreet and Tax Identification numbers.(4) Schedule of Items completed and applicable Attachment D-1 New Model Submission Format Forms for each item offered. Pricing for base and all options must be provided in order to be considered.(5) Attachment D-7 Battery / Earhook Information listing all devices offered and appropriate information.(6) Complete the statements in 52.209-5(b) (Section E.5) and 52.209-7(b) (Section E.6).(7) Offeror’s Representations and Certifications completed and/or registration in System for Award Management website at . Offerors must ensure the statement at FAR 52.212-3(k)(1) (Section E.14) has been completed.(8) Place of Performance.(9) Authorized Negotiators at E.15.(10) Current commercial price list that demonstrates the offered items are available commercially.(11) Past Performance Information. The offeror shall provide a list of references pertaining to similar contracts to include contract number, point of contact, phone number, contract duration, and contract value. The offeror is responsible for distributing a Past Performance Questionnaire (Attachment D-15) to each reference noted on the list and provide them with instructions to return the questionnaire to the Contracting Officer by the proposal due date. Past Performance Questionnaires submitted by the Offeror with the RFP response will not be used.(12) Dealers / Suppliers. If other than the manufacturer, the Offeror must submit, with the offer, a letter of commitment from the manufacturer, which assures the offeror source of supply sufficient to satisfy the Government requirements for the duration of the period, to include base and options. The letter must be from the manufacturer on company letterhead and noting the commitment by the product name, brand, and origin of the product. It should also provide an overview of how this business relationship will work between the Dealer and Supplier. Offers from dealer/suppliers that do not submit the letter of commitment with all the information noted above will be rejected.(13) Subcontracting Plan. Offerors that are large business must include a completed subcontracting plan with their proposal. Refer to Attachment D-10.(14) Completed Section B.37 (Additional Annual Contract Discounts Applicable to Aggregate Sales).(15) Completed Pricing Spreadsheet (Attachment D-15 Excel Attachment uploaded to Federal Business Opportunities website with solicitation)(d) Volume II – Technical. Technical proposal shall be prepared in accordance with the instructions provided herein. Offerors must provide a technical proposal to be considered for award. The technical proposal must provide sufficient information to demonstrate the capability of satisfactorily meeting the government’s requirements detailed in the schedule and Section B.12 Product Technical Requirements. At a minimum the Technical proposal must include the following:(1) Tab 1 – Product specifications/descriptive literature.(i) The offeror shall provide standard product documentation to include published specification, product brochures, documentation on battery life for any rechargeable power hearing aids and other materials that fully describe the offered products and their respective features and functions. (ii) Completed Attachment D-1 New Model Submission Format.(2) Tab 2 – The offeror shall provide a copy of ISO 9001 &/or ISO 13485 certification for each manufacturing facility being utilized for items offered. In addition, the year on the ISO 9001 reference. Guidance is given by ISO to manufacturers in an ISO document available at the website listed hre as to how to advertise certification: _certification_2010.pdf(3) Tab 3 – HIMSA certification of offeror’s programming software.(4) Tab 4 – NIST Samples. The offeror shall provide a total of twelve working samples, in commercial packaging, as instructed in Attachment D-4 Product Evaluation, along with a complete Attachment D-5 Identification of Evaluation Samples and Checklist of Items to Submit. Attachment D-4 Product Evaluation notes the requirements for programming, interface and other requirements for submitted samples. In addition to being Tab 4 of the Technical Volume, a copy of Attachment D-5 shall be included in the package in which samples are sent. (5) All hearing aids, wireless systems, wireless FM systems and simple wireless remote controls shall be serialized. (6) Any device that requires FDA pre-market (510K) approval shall have such approval at the time of submission to the Government for consideration of award and/or modification(s). (7) Shipping containers and presentation cases will not include advertising, surveys or questionnaires, cross-selling literature, or insurance offers. (8) Each device shipment shall include a barcode which provides the make, model and serial number of the devices included in the shipment when scanned.(9) All batteries supplied by vendor shall be mercury-free. E.5 52.216-1 TYPE OF CONTRACT (APR 1984) The Government contemplates award of a Firm-Fixed-Price, Indefinite Quantity contract resulting from this solicitation.(End of Provision)E.6 52.233-2 SERVICE OF PROTEST (SEP 2006) Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from: Kyle Shaffer Contracting Officer Hand-Carried Address: Department of Veterans AffairsDenver Logistics Center 555 Corporate Circle Golden, CO 80401 Mailing Address:Kyle ShafferContracting Officer Department of Veterans Affairs Denver Logistics CenterP.O. Box 25166 Denver, CO 80225-0166 (b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.(End of Provision)E.7 VAAR 852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-OWNED SMALL BUSINESS EVALUATION FACTORS (JUL 2016)(DEVIATION) (a) In an effort to achieve socioeconomic small business goals, depending on the evaluation factors included in the solicitation, VA shall evaluate offerors based on their service-disabled veteran-owned or veteran-owned small business status and their proposed use of eligible service-disabled veteran-owned small businesses and veteran-owned small businesses as subcontractors. (b) Eligible service-disabled veteran-owned offerors will receive full credit, and offerors qualifying as veteran-owned small businesses will receive partial credit for the Service-Disabled Veteran-Owned and Veteran-owned Small Business Status evaluation factor. To receive credit, an offeror must be registered and verified in Vendor Information Pages (VIP) database (). (c) Non-veteran offerors proposing to use service-disabled veteran-owned small businesses or veteran-owned small businesses as subcontractors will receive some consideration under this evaluation factor. Offerors must state in their proposals the names of the SDVOSBs and VOSBs with whom they intend to subcontract and provide a brief description of the proposed subcontracts and the approximate dollar values of the proposed subcontracts. In addition, the proposed subcontractors must be registered and verified in the VIP database ().(End of Provision)E.8 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (SEP 2018) (a) Any protest filed by an interested party shall— (1) Include the name, address, fax number, email and telephone number of the protester; (2) Identify the solicitation and/or contract number; (3) Include an original signed by the protester or the protester’s representative and at least one copy; (4) Set forth a detailed statement of the legal and factual grounds of the protest, including a description of resulting prejudice to the protester, and provide copies of relevant documents; (5) Specifically request a ruling of the individual upon whom the protest is served; (6) State the form of relief requested; and (7) Provide all information establishing the timeliness of the protest. (b) Failure to comply with the above may result in dismissal of the protest without further consideration. (c) Bidders/offerors and Contracting Officers are encouraged to use alternative dispute resolution (ADR) procedures to resolve protests at any stage in the protest process. If ADR is used, the Department of Veterans Affairs will not furnish any documentation in an ADR proceeding beyond what is allowed by the Federal Acquisition Regulation.(End of Provision)E.9 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (SEP 2018) (a) As an alternative to filing a protest with the Contracting Officer, an interested party may file a protest by mail or electronically with: Executive Director, Office of Acquisition and Logistics, Risk Management and Compliance Service (003A2C), Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420 or Email: EDProtests@. (b) The protest will not be considered if the interested party has a protest on the same or similar issue(s) pending with the Contracting Officer.(End of Provision) PLEASE NOTE: The correct mailing information for filing alternate protests is as follows:Deputy Assistant Secretary for Acquisition and Logistics,Risk Management Team, Department of Veterans Affairs810 Vermont Avenue, N.W.Washington, DC 20420 Or for solicitations issued by the Office of Construction and Facilities Management:Director, Office of Construction and Facilities Management811 Vermont Avenue, N.W.Washington, DC 20420E.10 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es): (End of Provision)FAR NumberTitleDate52.204-16COMMERCIAL AND GOVERNMENT ENTITY CODE REPORTINGJUL 201652.204-7SYSTEM FOR AWARD MANAGEMENTOCT 201852.216-27SINGLE OR MULTIPLE AWARDSOCT 1995(End of Addendum to 52.212-1)E.11 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014) TAILORED (a) The Government intends to award multiple contracts resulting from this solicitation using the Lowest Price Technically Acceptable Source (LPTA) selection process prescribed in FAR 15.101-2. Award(s) will be made on an LPTA basis to offerors who propose technically acceptable products for the minimum offerings on all the required CLINs and that are found to have acceptable Past Performance. Offerors may propose and may receive an award for one or more models Hearing Aid Device(s) and/or Wireless System(s), up to the maximum stated for the respective CLIN.The technical evaluation will be conducted during Phase II. The four Phases of Evaluation consist of: 1. Initial Screening: Preliminary Review of Literature and Determination of Lowest Priced Offers 2. Technical Evaluation: (Acceptable / Unacceptable) 3. Past Performance: (Acceptable / Unacceptable) 4. Total Evaluated Price Calculation and Price Reasonableness DeterminationThe maximum number(s) listed below for each CLIN are a maximum for each contract issued (up to seven) and not a maximum for all contracts resulting from this solicitation. For example, if a CLIN states a maximum of 4, each offeror may receive potentially up to 4 makes and models awarded on their contract. Required and Optional CLINs are listed below.Hearing Aid Devices and Wireless Systems:Group 1 Category 1 Custom (CHA) Digital Hearing Aids Non-Rechargeable Power. The Government anticipates multiple awards resulting from this solicitation for the following types of CHA Non-Rechargeable Power Hearing Aids:REQUIRED CLIN 1 Full Shell. HCPCS – V5256: A minimum of one (1) and a maximum of four (4) makes and models awarded per CLIN 1; REQUIRED CLIN 2 Half Shell. HCPCS – V5256: A minimum of one (1) and a maximum of four (4) makes and models awarded per CLIN 2; REQUIRED CLIN 3 Canal. HCPCS – V5255: A minimum of one (1) and a maximum of four (4) makes and models awarded per CLIN 3; REQUIRED CLIN 4 CIC. HCPCS – V5254: A minimum of one (1) and a maximum of four (4) makes and models awarded per CLIN 4; REQUIRED CLIN 5 CHA Rechargeable Power. HCPCS – V5256: A maximum of eight (8) makes and models awarded per CLIN 5. Group 2 Category 1 Behind-the-Ear (BTE) Digital Hearing Aids Non-Rechargeable Power: The Government anticipates multiple awards resulting from this solicitation for the following types of BTE Digital Hearing Aids Non-Rechargeable Power:REQUIRED CLIN 6 BTE. HCPCS – V5257: A minimum of two (2) maximum of eight (8) makes and models awarded per CLIN 6;Group 2 Category 2 – Behind-the-Ear (BTE) Digital Hearing Aids Rechargeable Power: The Government anticipates multiple awards resulting from this solicitation for the following types of Digital Hearing Aids Rechargeable Power:OPTIONAL CLIN 7 BTE. HCPCS – V5257: A maximum of eight (8) makes and models awarded per CLIN 7;Group 3 Category 1 Receiver-in-the-Canal (RIC) Digital Hearing Aids Non-Rechargeable Power. The Government anticipates multiple awards resulting from this solicitation for the following types of RIC Digital Hearing Aids Non-Rechargeable:REQUIRED CLIN 8 RIC. HCPCS – V5257: A minimum of one (1) and a maximum of eight (8) makes and models awarded per CLIN 8;Group 3 Category 2 Receiver-in-the-Canal (RIC) Digital Hearing Aids Rechargeable Power. The Government anticipates multiple awards resulting from this solicitation for the following types of RIC Digital Hearing Aids:REQUIRED CLIN 9 RIC. HCPCS – V5257: A minimum of one (1) and a maximum of eight (8) makes and models awarded per CLIN 8 for RIC;Group 4 Category 1 Wireless Systems. The Government anticipates multiple awards resulting from this solicitation for the following types of Wireless Systems:REQUIRED CLIN 10(x): A minimum of (one) is required. The Government is not limiting the number of Wireless Systems awarded through this solicitation.Group 4 Category 2 Wireless FM Systems.OPTIONAL CLIN 11(x): The Government is not limiting the number of Wireless Systems awarded through this solicitation. Group 5 Earmolds for Hearing Aids.REQUIRED CLIN 12 Earmolds HCPCS Code __________: A minimum of one (1) is required. The Government is not limiting the number of Earmolds awarded through this solicitation.Group 6 Simple Wireless Remote Controls.OPTIONAL CLIN 13(x): The Government is not limiting the number of Wireless Systems awarded through this solicitation. Group 7 Wireless CROS Transmitters Non-Rechargeable Power.OPTIONAL CLIN 14: The Government is not limiting the number of Wireless Systems awarded through this solicitation.Group 7 Wireless CROS Transmitters Rechargeable Power.OPTIONAL CLIN 15: The Government is not limiting the number of Wireless Systems awarded through this solicitation.Group 8 Category 1 – CI Compatible Devices – Hearing Aids.OPTIONAL CLIN 16(x): The Government is not limiting the number of Wireless Systems awarded through this solicitation.Group 8 Category 2 – CI Compatible Devices – Wireless Systems.OPTIONAL CLIN 17(x): The Government is not limiting the number of Wireless Systems awarded through this solicitation.Ear Scans.OPTIONAL CLIN 18: The Government is not limiting the number of types of Ear Scans awarded through this solicitation.The Government reserves the right not to make an award on any or all CLINs. The Government reserves the right to determine how many awards it will make per CLIN, which may be less than the maximum number of awards identified in the solicitation. (b) DESCRIPTION OF EVALUATION PROCEDURES:(i) Initial Screening: Determination of Lowest Priced OffersHearing Aid Devices (CLINs 1-4, 6, 8-10 and 12): In an initial screening of offers, the purpose is to determine which proposed offers are the lowest priced and will be submitted for technical evaluation. Using the ‘Total Evaluated Price’ calculation, the total evaluated price for each proposal will be determined by multiplying the proposed prices for the LPTA units by the estimated quantities for each of the required CLINs, for the five-year period of performance. The calculation is listed below in paragraph B of this section.Lowest Evaluated Price Formula:The following calculation will be used to determine the Lowest Priced, Technically Acceptable (LPTA) Proposals:Group 1, Category 1 (166,745 * LPTA CLIN 1 proposed pricing)= G1C1Group 1, Category 1 191,753 * LPTA CLIN 2 proposed pricing) = G1C2Group 1, Category 1 (144,040 * LPTA CLIN 3 proposed pricing)= G1C3Group 1, Category 1 (212,473 * LPTA CLIN 4 proposed pricing = G1C4Group 2, Category 1 (260,017 * LPTA CLIN 6 proposed pricing)= G2C1Group 3, Category 1 (1,307,654 * LPTA CLIN 8 proposed pricing)= G3C1Group 3, Category 2 (920,487 * LPTA CLIN 9 proposed pricing) = G3C2Group 4, Category 1 (707,749 * LPTA CLIN 10 proposed pricing) = G4C1Group 5 (500,000 * LPTA CLIN 12 proposed pricing) = G5Total Evaluated Price = G1C1 + GC2 + G1C3 + G2C1 + G3C1 + G3C2 + G4C1 + G5The required CLINs proposed by the apparent LPTA offers, will be evaluated to determine conformance to the documentation and descriptive literature and to determine whether the lowest priced products meet the solicitation’s Minimal Technical Requirements and functions for the respective CLIN. Group 6 (Remote Controls); Group 7 (Wireless CROS Transmitters); and Group 8 (CI Compatible Devices); if offered, work in conjunction with instruments in Groups 1 through 3, and therefore will not be considered in total evaluated price. All products that are required under the solicitation (CLINs 1-4, 6, 8-10 and 12) must be found to meet the MTRs as stated in Section B.12 Product Technical Requirements in this preliminary review, in order for the proposal to progress to Phase II: Technical Evaluation. This preliminary evaluation will result in a determination of which products progress to Phase II: Technical Evaluation. All offered products that fail to provide sufficient evidence of compliance with the Minimal Technical Requirements (MTR) listed in Section B.12 Product Technical Requirements may receive no further consideration. (ii) Phase II: TECHNICAL EVALUATION (Acceptable / Unacceptable)Each offered make and model of Hearing Aid(s) for the required CLINs, referred from Phase I, will be rated either Technically Acceptable or Technically Unacceptable based a technical evaluation conducted by the National Institute of Standards and Technology (NIST). NIST testing will provide verification that the LPTA products selected for Group 1, 2 and 3 meet the Minimal Technical Requirements (MTRs) as described in Solicitation Attachment D-4 Product Evaluation. Feedback suppression, total harmonic distortion, equivalent input noise level and rechargeable battery life-cycle testing will be evaluated on a pass/fail basis. The pass/fail evaluation received from NIST will be used to determine if a product is Technically Acceptable or Unacceptable.Additionally, optional CLINs and Wireless Systems that are compatible with the lowest priced devices that are being considered for award will also be rated either Technically Acceptable or Technically Unacceptable. To be considered for award, a product must be determined to be Technically Acceptable during this phase of the evaluation. The vendor will proceed to Phase III only if found to be Technically Acceptable in Phase II. If, however, one of the lowest proposals contains a required CLIN that is rated as not Technically Acceptable during Phase II it will not be further considered and the next lowest proposal will be evaluated for Technical Acceptability. This process will continue until the maximum technically acceptable proposals (up to seven) are identified. (iii) Phase III: PAST PERFORMANCE (Acceptable / Unacceptable)(A) Past performance will be reviewed and used in the responsibility determination, along with other clearance checks required by regulations. By past performance, the Government means the offeror’s reputation for adherence to schedules, including both technical and administrative aspects of performance such as the offeror’s record of conforming to contract requirements; history of reasonable and cooperative behavior; commitment to customer satisfaction; and generally, the offeror’s business-like concern for the interest of the customer. The Government will review past performance based on the information submitted by the offeror such as the Past Performance Questionnaires returned to the contracting officer. (B) The Government may also use any relevant information in its possession or in the public domain, including information available in the Government Database Past Performance Information Retrieval System (PPIRS). While the Government may elect to consider data from other sources, the burden of providing detailed, current, accurate and complete past performance information rests with the offeror. In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available, the offeror may not be evaluated favorably or unfavorably on past performance. A company with no relevant past performance will be rated as neutral and will not be eliminated from consideration based on a lack of relevant past performance. If past performance is then found to be acceptable for the offeror whose proposal is one of the lowest-priced and technically acceptable, the proposed price will be evaluated in Phase IV. In Phase IV, prices for the Hearing Aids and Wireless Systems will be evaluated to determine if they are fair and reasonable. ?(iv) Phase IV: PRICE: Determination of Fair and Reasonable (A) As stated above, award will be made based on the offerors proposing the lowest total evaluated price (up to the maximum number awards per CLIN) for at a minimum the required CLINs and at the Government’s discretion, each fair and reasonable technically acceptable wireless accessory. Offerors must have an acceptable past performance to be considered for award. (B) The unit prices offered for optional CLINs will be excluded from the price evaluation for proposal award purposes. The IDIQ pricing associated with optional CLINs will be evaluated for price reasonableness, if found to be technically acceptable. If pricing on a particular offer determined to be unreasonable for optional CLINs, no award will be made for these items. There will be no award of a contract to a particular offeror considered for associated wireless Systems unless an award is made for a corresponding CLIN. For example, award for Simple Wireless Remote Controls will only be considered for CLIN 13 if an associated CLIN is awarded. If awards are made for associated Systems, it will only be for those that are deemed to add value to the functionality of the product. (C) In accordance with FAR 15.404-1(b)(2), the Government may use various price analysis techniques and procedures to ensure a fair and reasonable price. This evaluation may include, but is not limited to, a comparison of the proposed price with prices proposed by other offerors, the Government’s estimate, consideration of current prices being paid for the same or similar products, current market conditions, as well as other relevant measures. (c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. (End of Provision) E.12 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (OCT 2018) The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through . If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u) of this provision. (a) Definitions. As used in this provision— Economically disadvantaged women-owned small business (EDWOSB) concern means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program. Forced or indentured child labor means all work or service— (1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or (2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties. Highest-level owner means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner. Immediate owner means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees. Inverted domestic corporation means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c). Manufactured end product means any end product in product and service codes (PSCs) 1000-9999, except— (1) PSC 5510, Lumber and Related Basic Wood Materials; (2) Product or Service Group (PSG) 87, Agricultural Supplies; (3) PSG 88, Live Animals; (4) PSG 89, Subsistence; (5) PSC 9410, Crude Grades of Plant Materials; (6) PSC 9430, Miscellaneous Crude Animal Products, Inedible; (7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products; (8) PSC 9610, Ores; (9) PSC 9620, Minerals, Natural and Synthetic; and (10) PSC 9630, Additive Metal Materials. Place of manufacture means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture. Predecessor means an entity that is replaced by a successor and includes any predecessors of the predecessor. Restricted business operations means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate— (1) Are conducted under contract directly and exclusively with the regional government of southern Sudan; (2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization; (3) Consist of providing goods or services to marginalized populations of Sudan; (4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization; (5) Consist of providing goods or services that are used only to promote health or education; or (6) Have been voluntarily suspended. “Sensitive technology”— (1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically— (i) To restrict the free flow of unbiased information in Iran; or (ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and (2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)). Service-disabled veteran-owned small business concern— (1) Means a small business concern— (i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and (ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran. (2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16). Small business concern means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation. Small disadvantaged business concern, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that— (1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by— (i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and (ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and (2) The management and daily business operations of which are controlled (as defined at 13.CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition. Subsidiary means an entity in which more than 50 percent of the entity is owned— (1) Directly by a parent corporation; or (2) Through another subsidiary of a parent corporation. Successor means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term “successor” does not include new offices/divisions of the same company or a company that only changes its name. The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances. Veteran-owned small business concern means a small business concern— (1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and (2) The management and daily business operations of which are controlled by one or more veterans. Women-owned business concern means a concern which is at least 51 percent owned by one or more women; or in the case of any publicly owned business, at least 51 percent of its stock is owned by one or more women; and whose management and daily business operations are controlled by one or more women. Women-owned small business concern means a small business concern— (1) That is at least 51 percent owned by one or more women; or, in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and (2) Whose management and daily business operations are controlled by one or more women. Women-owned small business (WOSB) concern eligible under the WOSB Program (in accordance with 13 CFR part 127), means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States. (b)(1) Annual Representations and Certifications. Any changes provided by the Offeror in paragraph (b)(2) of this provision do not automatically change the representations and certifications in SAM. (2) The offeror has completed the annual representations and certifications electronically in SAM accessed through . After reviewing SAM information, the Offeror verifies by submission of this offer that the representations and certifications currently posted electronically at FAR 52.212–3, Offeror Representations and Certifications—Commercial Items, have been entered or updated in the last 12 months, are current, accurate, complete, and applicable to this solicitation (including the business size standard applicable to the NAICS code referenced for this solicitation), at the time this offer is submitted and are incorporated in this offer by reference (see FAR 4.1201), except for paragraphs . (c) Offerors must complete the following representations when the resulting contract will be performed in the United States or its outlying areas. Check all that apply. (1) Small business concern. The offeror represents as part of its offer that it [ ] is, [ ] is not a small business concern. (2) Veteran-owned small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents as part of its offer that it [ ] is, [ ] is not a veteran-owned small business concern. (3) Service-disabled veteran-owned small business concern. [Complete only if the offeror represented itself as a veteran-owned small business concern in paragraph (c)(2) of this provision.] The offeror represents as part of its offer that it [ ] is, [ ] is not a service-disabled veteran-owned small business concern. (4) Small disadvantaged business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents that it [ ] is, [ ] is not a small disadvantaged business concern as defined in 13 CFR 124.1002. (5) Women-owned small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents that it [ ] is, [ ] is not a women-owned small business concern. (6) WOSB concern eligible under the WOSB Program. [Complete only if the offeror represented itself as a women-owned small business concern in paragraph (c)(5) of this provision.] The offeror represents that— (i) It [ ] is, [ ] is not a WOSB concern eligible under the WOSB Program, has provided all the required documents to the WOSB Repository, and no change in circumstances or adverse decisions have been issued that affects its eligibility; and (ii) It [ ] is, [ ] is not a joint venture that complies with the requirements of 13 CFR part 127, and the representation in paragraph (c)(6)(i) of this provision is accurate for each WOSB concern eligible under the WOSB Program participating in the joint venture. [The offeror shall enter the name or names of the WOSB concern eligible under the WOSB Program and other small businesses that are participating in the joint venture: ___________.] Each WOSB concern eligible under the WOSB Program participating in the joint venture shall submit a separate signed copy of the WOSB representation. (7) Economically disadvantaged women-owned small business (EDWOSB) concern. [Complete only if the offeror represented itself as a WOSB concern eligible under the WOSB Program in (c)(6) of this provision.] The offeror represents that— (i) It [ ] is, [ ] is not an EDWOSB concern, has provided all the required documents to the WOSB Repository, and no change in circumstances or adverse decisions have been issued that affects its eligibility; and (ii) It [ ] is, [ ] is not a joint venture that complies with the requirements of 13 CFR part 127, and the representation in paragraph (c)(7)(i) of this provision is accurate for each EDWOSB concern participating in the joint venture. [The offeror shall enter the name or names of the EDWOSB concern and other small businesses that are participating in the joint venture: ___________.] Each EDWOSB concern participating in the joint venture shall submit a separate signed copy of the EDWOSB representation.Note: Complete paragraphs (c)(8) and (c)(9) only if this solicitation is expected to exceed the simplified acquisition threshold. (8) Women-owned business concern (other than small business concern). [Complete only if the offeror is a women-owned business concern and did not represent itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents that it [ ] is a women-owned business concern. (9) Tie bid priority for labor surplus area concerns. If this is an invitation for bid, small business offerors may identify the labor surplus areas in which costs to be incurred on account of manufacturing or production (by offeror or first-tier subcontractors) amount to more than 50 percent of the contract price: ___________________________________________ (10) HUBZone small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents, as part of its offer, that— (i) It [ ] is, [ ] is not a HUBZone small business concern listed, on the date of this representation, on the List of Qualified HUBZone Small Business Concerns maintained by the Small Business Administration, and no material change in ownership and control, principal office, or HUBZone employee percentage has occurred since it was certified by the Small Business Administration in accordance with 13 CFR Part 126; and (ii) It [ ] is, [ ] is not a joint venture that complies with the requirements of 13 CFR Part 126, and the representation in paragraph (c)(10)(i) of this provision is accurate for the HUBZone small business concern or concerns that are participating in the joint venture. [The offeror shall enter the name or names of the HUBZone small business concern or concerns that are participating in the joint venture:____________.] Each HUBZone small business concern participating in the joint venture shall submit a separate signed copy of the HUBZone representation. (d) Representations required to implement provisions of Executive Order 11246— (1) Previous contracts and compliance. The offeror represents that— (i) It [ ] has, [ ] has not participated in a previous contract or subcontract subject to the Equal Opportunity clause of this solicitation; and (ii) It [ ] has, [ ] has not filed all required compliance reports. (2) Affirmative Action Compliance. The offeror represents that— (i) It [ ] has developed and has on file, [ ] has not developed and does not have on file, at each establishment, affirmative action programs required by rules and regulations of the Secretary of Labor (41 CFR parts 60-1 and 60-2), or (ii) It [ ] has not previously had contracts subject to the written affirmative action programs requirement of the rules and regulations of the Secretary of Labor. (e) Certification Regarding Payments to Influence Federal Transactions (31 U.S.C. 1352). (Applies only if the contract is expected to exceed $150,000.) By submission of its offer, the offeror certifies to the best of its knowledge and belief that no Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress or an employee of a Member of Congress on his or her behalf in connection with the award of any resultant contract. If any registrants under the Lobbying Disclosure Act of 1995 have made a lobbying contact on behalf of the offeror with respect to this contract, the offeror shall complete and submit, with its offer, OMB Standard Form LLL, Disclosure of Lobbying Activities, to provide the name of the registrants. The offeror need not report regularly employed officers or employees of the offeror to whom payments of reasonable compensation were made. (f) Buy American Certificate. (Applies only if the clause at Federal Acquisition Regulation (FAR) 52.225-1, Buy American—Supplies, is included in this solicitation.) (1) The offeror certifies that each end product, except those listed in paragraph (f)(2) of this provision, is a domestic end product and that for other than COTS items, the offeror has considered components of unknown origin to have been mined, produced, or manufactured outside the United States. The offeror shall list as foreign end products those end products manufactured in the United States that do not qualify as domestic end products, i.e., an end product that is not a COTS item and does not meet the component test in paragraph (2) of the definition of “domestic end product.” The terms “commercially available off-the-shelf (COTS) item,” “component,” “domestic end product,” “end product,” “foreign end product,” and “United States” are defined in the clause of this solicitation entitled “Buy American—Supplies.” (2) Foreign End Products: Line Item No Country of Origin ______________ _________________ ______________ _________________ ______________ _________________[List as necessary] (3) The Government will evaluate offers in accordance with the policies and procedures of FAR Part 25. (g)(1) Buy American—Free Trade Agreements—Israeli Trade Act Certificate. (Applies only if the clause at FAR 52.225-3, Buy American—Free Trade Agreements—Israeli Trade Act, is included in this solicitation.) (i) The offeror certifies that each end product, except those listed in paragraph (g)(1)(ii) or (g)(1)(iii) of this provision, is a domestic end product and that for other than COTS items, the offeror has considered components of unknown origin to have been mined, produced, or manufactured outside the United States. The terms “Bahrainian, Moroccan, Omani, Panamanian, or Peruvian end product,” “commercially available off-the-shelf (COTS) item,” “component,” “domestic end product,” “end product,” “foreign end product,” “Free Trade Agreement country,” “Free Trade Agreement country end product,” “Israeli end product,” and “United States” are defined in the clause of this solicitation entitled “Buy American—Free Trade Agreements—Israeli Trade Act.” (ii) The offeror certifies that the following supplies are Free Trade Agreement country end products (other than Bahrainian, Moroccan, Omani, Panamanian, or Peruvian end products) or Israeli end products as defined in the clause of this solicitation entitled “Buy American—Free Trade Agreements—Israeli Trade Act”: Free Trade Agreement Country End Products (Other than Bahrainian, Moroccan, Omani, Panamanian, or Peruvian End Products) or Israeli End Products: Line Item No. Country of Origin ______________ _________________ ______________ _________________ ______________ _________________[List as necessary] (iii) The offeror shall list those supplies that are foreign end products (other than those listed in paragraph (g)(1)(ii) of this provision) as defined in the clause of this solicitation entitled “Buy American—Free Trade Agreements—Israeli Trade Act.” The offeror shall list as other foreign end products those end products manufactured in the United States that do not qualify as domestic end products, i.e., an end product that is not a COTS item and does not meet the component test in paragraph (2) of the definition of “domestic end product.” Other Foreign End Products: Line Item No. Country of Origin ______________ _________________ ______________ _________________ ______________ _________________[List as necessary] (iv) The Government will evaluate offers in accordance with the policies and procedures of FAR Part 25. (2) Buy American—Free Trade Agreements—Israeli Trade Act Certificate, Alternate I. If Alternate I to the clause at FAR 52.225-3 is included in this solicitation, substitute the following paragraph (g)(1)(ii) for paragraph (g)(1)(ii) of the basic provision: (g)(1)(ii) The offeror certifies that the following supplies are Canadian end products as defined in the clause of this solicitation entitled “Buy American—Free Trade Agreements—Israeli Trade Act”: Canadian End Products: Line Item No. __________________________________________ __________________________________________ __________________________________________[List as necessary] (3) Buy American—Free Trade Agreements—Israeli Trade Act Certificate, Alternate II. If Alternate II to the clause at FAR 52.225-3 is included in this solicitation, substitute the following paragraph (g)(1)(ii) for paragraph (g)(1)(ii) of the basic provision: (g)(1)(ii) The offeror certifies that the following supplies are Canadian end products or Israeli end products as defined in the clause of this solicitation entitled “Buy American—Free Trade Agreements—Israeli Trade Act”: Canadian or Israeli End Products: Line Item No. Country of Origin ______________ _________________ ______________ _________________ ______________ _________________[List as necessary] (4) Buy American—Free Trade Agreements—Israeli Trade Act Certificate, Alternate III. If Alternate III to the clause at FAR 52.225-3 is included in this solicitation, substitute the following paragraph (g)(1)(ii) for paragraph (g)(1)(ii) of the basic provision: (g)(1)(ii) The offeror certifies that the following supplies are Free Trade Agreement country end products (other than Bahrainian, Korean, Moroccan, Omani, Panamanian, or Peruvian end products) or Israeli end products as defined in the clause of this solicitation entitled “Buy American—Free Trade Agreements—Israeli Trade Act”: Free Trade Agreement Country End Products (Other than Bahrainian, Korean, Moroccan, Omani, Panamanian, or Peruvian End Products) or Israeli End Products: Line Item No. Country of Origin ______________ _________________ ______________ _________________ ______________ _________________[List as necessary] (5) Trade Agreements Certificate. (Applies only if the clause at FAR 52.225-5, Trade Agreements, is included in this solicitation.) (i) The offeror certifies that each end product, except those listed in paragraph (g)(5)(ii) of this provision, is a U.S.-made or designated country end product, as defined in the clause of this solicitation entitled “Trade Agreements”. (ii) The offeror shall list as other end products those end products that are not U.S.-made or designated country end products. Other End Products: Line Item No. Country of Origin ______________ _________________ ______________ _________________ ______________ _________________[List as necessary] (iii) The Government will evaluate offers in accordance with the policies and procedures of FAR Part 25. For line items covered by the WTO GPA, the Government will evaluate offers of U.S.-made or designated country end products without regard to the restrictions of the Buy American statute. The Government will consider for award only offers of U.S.-made or designated country end products unless the Contracting Officer determines that there are no offers for such products or that the offers for such products are insufficient to fulfill the requirements of the solicitation. (h) Certification Regarding Responsibility Matters (Executive Order 12689). (Applies only if the contract value is expected to exceed the simplified acquisition threshold.) The offeror certifies, to the best of its knowledge and belief, that the offeror and/or any of its principals— (1) [ ] Are, [ ] are not presently debarred, suspended, proposed for debarment, or declared ineligible for the award of contracts by any Federal agency; (2) [ ] Have, [ ] have not, within a three-year period preceding this offer, been convicted of or had a civil judgment rendered against them for: commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a Federal, state or local government contract or subcontract; violation of Federal or state antitrust statutes relating to the submission of offers; or Commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, tax evasion, violating Federal criminal tax laws, or receiving stolen property; (3) [ ] Are, [ ] are not presently indicted for, or otherwise criminally or civilly charged by a Government entity with, commission of any of these offenses enumerated in paragraph (h)(2) of this clause; and (4) [ ] Have, [ ] have not, within a three-year period preceding this offer, been notified of any delinquent Federal taxes in an amount that exceeds $3,500 for which the liability remains unsatisfied. (i) Taxes are considered delinquent if both of the following criteria apply: (A) The tax liability is finally determined. The liability is finally determined if it has been assessed. A liability is not finally determined if there is a pending administrative or judicial challenge. In the case of a judicial challenge to the liability, the liability is not finally determined until all judicial appeal rights have been exhausted. (B) The taxpayer is delinquent in making payment. A taxpayer is delinquent if the taxpayer has failed to pay the tax liability when full payment was due and required. A taxpayer is not delinquent in cases where enforced collection action is precluded. (ii) Examples. (A) The taxpayer has received a statutory notice of deficiency, under I.R.C. Sec. 6212, which entitles the taxpayer to seek Tax Court review of a proposed tax deficiency. This is not a delinquent tax because it is not a final tax liability. Should the taxpayer seek Tax Court review, this will not be a final tax liability until the taxpayer has exercised all judicial appeal rights. (B) The IRS has filed a notice of Federal tax lien with respect to an assessed tax liability, and the taxpayer has been issued a notice under I.R.C. Sec. 6320 entitling the taxpayer to request a hearing with the IRS Office of Appeals contesting the lien filing, and to further appeal to the Tax Court if the IRS determines to sustain the lien filing. In the course of the hearing, the taxpayer is entitled to contest the underlying tax liability because the taxpayer has had no prior opportunity to contest the liability. This is not a delinquent tax because it is not a final tax liability. Should the taxpayer seek tax court review, this will not be a final tax liability until the taxpayer has exercised all judicial appeal rights. (C) The taxpayer has entered into an installment agreement pursuant to I.R.C. Sec. 6159. The taxpayer is making timely payments and is in full compliance with the agreement terms. The taxpayer is not delinquent because the taxpayer is not currently required to make full payment. (D) The taxpayer has filed for bankruptcy protection. The taxpayer is not delinquent because enforced collection action is stayed under 11 U.S.C. 362 (the Bankruptcy Code). (i) Certification Regarding Knowledge of Child Labor for Listed End Products (Executive Order 13126). (1) Listed end products.Listed End ProductListed Countries of Origin (2) Certification. [If the Contracting Officer has identified end products and countries of origin in paragraph (i)(1) of this provision, then the offeror must certify to either (i)(2)(i) or (i)(2)(ii) by checking the appropriate block.] [ ] (i) The offeror will not supply any end product listed in paragraph (i)(1) of this provision that was mined, produced, or manufactured in the corresponding country as listed for that product. [ ] (ii) The offeror may supply an end product listed in paragraph (i)(1) of this provision that was mined, produced, or manufactured in the corresponding country as listed for that product. The offeror certifies that it has made a good faith effort to determine whether forced or indentured child labor was used to mine, produce, or manufacture any such end product furnished under this contract. On the basis of those efforts, the offeror certifies that it is not aware of any such use of child labor. (j) Place of manufacture. (Does not apply unless the solicitation is predominantly for the acquisition of manufactured end products.) For statistical purposes only, the offeror shall indicate whether the place of manufacture of the end products it expects to provide in response to this solicitation is predominantly— (1) __ In the United States (Check this box if the total anticipated price of offered end products manufactured in the United States exceeds the total anticipated price of offered end products manufactured outside the United States); or (2) __ Outside the United States. (k) Certificates regarding exemptions from the application of the Service Contract Labor Standards. (Certification by the offeror as to its compliance with respect to the contract also constitutes its certification as to compliance by its subcontractor if it subcontracts out the exempt services.) [The contracting officer is to check a box to indicate if paragraph (k)(1) or (k)(2) applies.] [] (1) Maintenance, calibration, or repair of certain equipment as described in FAR 22.1003-4(c)(1). The offeror [ ] does [ ] does not certify that— (i) The items of equipment to be serviced under this contract are used regularly for other than Governmental purposes and are sold or traded by the offeror (or subcontractor in the case of an exempt subcontract) in substantial quantities to the general public in the course of normal business operations; (ii) The services will be furnished at prices which are, or are based on, established catalog or market prices (see FAR 22.1003- 4(c)(2)(ii)) for the maintenance, calibration, or repair of such equipment; and (iii) The compensation (wage and fringe benefits) plan for all service employees performing work under the contract will be the same as that used for these employees and equivalent employees servicing the same equipment of commercial customers. [] (2) Certain services as described in FAR 22.1003- 4(d)(1). The offeror [ ] does [ ] does not certify that— (i) The services under the contract are offered and sold regularly to non-Governmental customers, and are provided by the offeror (or subcontractor in the case of an exempt subcontract) to the general public in substantial quantities in the course of normal business operations; (ii) The contract services will be furnished at prices that are, or are based on, established catalog or market prices (see FAR 22.1003-4(d)(2)(iii)); (iii) Each service employee who will perform the services under the contract will spend only a small portion of his or her time (a monthly average of less than 20 percent of the available hours on an annualized basis, or less than 20 percent of available hours during the contract period if the contract period is less than a month) servicing the Government contract; and (iv) The compensation (wage and fringe benefits) plan for all service employees performing work under the contract is the same as that used for these employees and equivalent employees servicing commercial customers. (3) If paragraph (k)(1) or (k)(2) of this clause applies— (i) If the offeror does not certify to the conditions in paragraph (k)(1) or (k)(2) and the Contracting Officer did not attach a Service Contract Labor Standards wage determination to the solicitation, the offeror shall notify the Contracting Officer as soon as possible; and (ii) The Contracting Officer may not make an award to the offeror if the offeror fails to execute the certification in paragraph (k)(1) or (k)(2) of this clause or to contact the Contracting Officer as required in paragraph (k)(3)(i) of this clause. (l) Taxpayer Identification Number (TIN) (26 U.S.C. 6109, 31 U.S.C. 7701). (Not applicable if the offeror is required to provide this information to SAM to be eligible for award.) (1) All offerors must submit the information required in paragraphs (l)(3) through (l)(5) of this provision to comply with debt collection requirements of 31 U.S.C. 7701(c) and 3325(d), reporting requirements of 26 U.S.C. 6041, 6041A, and 6050M, and implementing regulations issued by the Internal Revenue Service (IRS). (2) The TIN may be used by the Government to collect and report on any delinquent amounts arising out of the offeror's relationship with the Government (31 U.S.C. 7701(c)(3)). If the resulting contract is subject to the payment reporting requirements described in FAR 4.904, the TIN provided hereunder may be matched with IRS records to verify the accuracy of the offeror's TIN. (3) Taxpayer Identification Number (TIN). [ ] TIN: _____________________. [ ] TIN has been applied for. [ ] TIN is not required because: [ ] Offeror is a nonresident alien, foreign corporation, or foreign partnership that does not have income effectively connected with the conduct of a trade or business in the United States and does not have an office or place of business or a fiscal paying agent in the United States; [ ] Offeror is an agency or instrumentality of a foreign government; [ ] Offeror is an agency or instrumentality of the Federal Government. (4) Type of organization. [ ] Sole proprietorship; [ ] Partnership; [ ] Corporate entity (not tax-exempt); [ ] Corporate entity (tax-exempt); [ ] Government entity (Federal, State, or local); [ ] Foreign government; [ ] International organization per 26 CFR 1.6049-4; [ ] Other _________________________. (5) Common parent. [ ] Offeror is not owned or controlled by a common parent; [ ] Name and TIN of common parent: Name _____________________. TIN _____________________. (m) Restricted business operations in Sudan. By submission of its offer, the offeror certifies that the offeror does not conduct any restricted business operations in Sudan. (n) Prohibition on Contracting with Inverted Domestic Corporations. (1) Government agencies are not permitted to use appropriated (or otherwise made available) funds for contracts with either an inverted domestic corporation, or a subsidiary of an inverted domestic corporation, unless the exception at 9.108-2(b) applies or the requirement is waived in accordance with the procedures at 9.108-4. (2) Representation. The Offeror represents that— (i) It [ ] is, [ ] is not an inverted domestic corporation; and (ii) It [ ] is, [ ] is not a subsidiary of an inverted domestic corporation. (o) Prohibition on contracting with entities engaging in certain activities or transactions relating to Iran. (1) The offeror shall email questions concerning sensitive technology to the Department of State at CISADA106@. (2) Representation and certifications. Unless a waiver is granted or an exception applies as provided in paragraph (o)(3) of this provision, by submission of its offer, the offeror— (i) Represents, to the best of its knowledge and belief, that the offeror does not export any sensitive technology to the government of Iran or any entities or individuals owned or controlled by, or acting on behalf or at the direction of, the government of Iran; (ii) Certifies that the offeror, or any person owned or controlled by the offeror, does not engage in any activities for which sanctions may be imposed under section 5 of the Iran Sanctions Act; and (iii) Certifies that the offeror, and any person owned or controlled by the offeror, does not knowingly engage in any transaction that exceeds $3,500 with Iran’s Revolutionary Guard Corps or any of its officials, agents, or affiliates, the property and interests in property of which are blocked pursuant to the International Emergency Economic Powers Act (50 U.S.C. 1701 et seq.) (see OFAC’s Specially Designated Nationals and Blocked Persons List at ). (3) The representation and certification requirements of paragraph (o)(2) of this provision do not apply if— (i) This solicitation includes a trade agreements certification (e.g., 52.212–3(g) or a comparable agency provision); and (ii) The offeror has certified that all the offered products to be supplied are designated country end products. (p) Ownership or Control of Offeror. (Applies in all solicitations when there is a requirement to be registered in SAM or a requirement to have a unique entity identifier in the solicitation). (1) The Offeror represents that it [ ] has or [ ] does not have an immediate owner. If the Offeror has more than one immediate owner (such as a joint venture), then the Offeror shall respond to paragraph (2) and if applicable, paragraph (3) of this provision for each participant in the joint venture. (2) If the Offeror indicates “has” in paragraph (p)(1) of this provision, enter the following information: Immediate owner CAGE code: ____. Immediate owner legal name: ____. (Do not use a “doing business as” name) Is the immediate owner owned or controlled by another entity: [ ] Yes or [ ] No. (3) If the Offeror indicates “yes” in paragraph (p)(2) of this provision, indicating that the immediate owner is owned or controlled by another entity, then enter the following information: Highest-level owner CAGE code: ____. Highest-level owner legal name: ____. (Do not use a “doing business as” name) (q) Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law. (1) As required by sections 744 and 745 of Division E of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235), and similar provisions, if contained in subsequent appropriations acts, The Government will not enter into a contract with any corporation that— (i) Has any unpaid Federal tax liability that has been assessed, for which all judicial and administrative remedies have been exhausted or have lapsed, and that is not being paid in a timely manner pursuant to an agreement with the authority responsible for collecting the tax liability, where the awarding agency is aware of the unpaid tax liability, unless an agency has considered suspension or debarment of the corporation and made a determination that suspension or debarment is not necessary to protect the interests of the Government; or (ii) Was convicted of a felony criminal violation under any Federal law within the preceding 24 months, where the awarding agency is aware of the conviction, unless an agency has considered suspension or debarment of the corporation and made a determination that this action is not necessary to protect the interests of the Government. (2) The Offeror represents that— (i) It is [ ] is not [ ] a corporation that has any unpaid Federal tax liability that has been assessed, for which all judicial and administrative remedies have been exhausted or have lapsed, and that is not being paid in a timely manner pursuant to an agreement with the authority responsible for collecting the tax liability; and (ii) It is [ ] is not [ ] a corporation that was convicted of a felony criminal violation under a Federal law within the preceding 24 months. (r) Predecessor of Offeror. (Applies in all solicitations that include the provision at 52.204-16, Commercial and Government Entity Code Reporting.) (1) The Offeror represents that it [ ] is or [ ] is not a successor to a predecessor that held a Federal contract or grant within the last three years. (2) If the Offeror has indicated “is” in paragraph (r)(1) of this provision, enter the following information for all predecessors that held a Federal contract or grant within the last three years (if more than one predecessor, list in reverse chronological order): Predecessor CAGE code: ____ (or mark “Unknown”). Predecessor legal name: ____. (Do not use a “doing business as” name). (s) [Reserved] (t) Public Disclosure of Greenhouse Gas Emissions and Reduction Goals. Applies in all solicitations that require offerors to register in SAM (12.301(d)(1)). (1) This representation shall be completed if the Offeror received $7.5 million or more in contract awards in the prior Federal fiscal year. The representation is optional if the Offeror received less than $7.5 million in Federal contract awards in the prior Federal fiscal year. (2) Representation. [Offeror to check applicable block(s) in paragraph (t)(2)(i) and (ii)]. (i) The Offeror (itself or through its immediate owner or highest-level owner) [ ] does, [ ] does not publicly disclose greenhouse gas emissions, i.e., makes available on a publicly accessible Web site the results of a greenhouse gas inventory, performed in accordance with an accounting standard with publicly available and consistently applied criteria, such as the Greenhouse Gas Protocol Corporate Standard. (ii) The Offeror (itself or through its immediate owner or highest-level owner) [ ] does, [ ] does not publicly disclose a quantitative greenhouse gas emissions reduction goal, i.e., make available on a publicly accessible Web site a target to reduce absolute emissions or emissions intensity by a specific quantity or percentage. (iii) A publicly accessible Web site includes the Offeror’s own Web site or a recognized, third-party greenhouse gas emissions reporting program. (3) If the Offeror checked “does” in paragraphs (t)(2)(i) or (t)(2)(ii) of this provision, respectively, the Offeror shall provide the publicly accessible Web site(s) where greenhouse gas emissions and/or reduction goals are reported:_____. (u)(1) In accordance with section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions), Government agencies are not permitted to use appropriated (or otherwise made available) funds for contracts with an entity that requires employees or subcontractors of such entity seeking to report waste, fraud, or abuse to sign internal confidentiality agreements or statements prohibiting or otherwise restricting such employees or subcontractors from lawfully reporting such waste, fraud, or abuse to a designated investigative or law enforcement representative of a Federal department or agency authorized to receive such information. (2) The prohibition in paragraph (u)(1) of this provision does not contravene requirements applicable to Standard Form 312 (Classified Information Nondisclosure Agreement), Form 4414 (Sensitive Compartmented Information Nondisclosure Agreement), or any other form issued by a Federal department or agency governing the nondisclosure of classified information. (3) Representation. By submission of its offer, the Offeror represents that it will not require its employees or subcontractors to sign or comply with internal confidentiality agreements or statements prohibiting or otherwise restricting such employees or subcontractors from lawfully reporting waste, fraud, or abuse related to the performance of a Government contract to a designated investigative or law enforcement representative of a Federal department or agency authorized to receive such information (e.g., agency Office of the Inspector General).(End of Provision) ................
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