PROPANE



Lictus Oil & Propane

A division of

Lictus Keystone, Inc.

PO Box 82 1-800-723-9213

Clymer, NY 14724 716-355-6363

PROPANE

Heating Protection Plans 2017-2018 Heating Season

As you consider the enclosed options for propane service we look forward to providing your energy needs with value and understanding that comes from being family owned and operated for over 50 years. Thank you for your valued patronage!

Due to industry regulations we are required to follow correct procedures and deal cautiously and systematically with gas system failures or interruptions. This is for the protection of all persons involved to avoid injury, severe property damage or possible death. As your propane provider it is our "Duty To Warn" using documented consumer installation records to report deficiencies, additions or alterations to all propane systems on your property. A complete safety check will be conducted prior to reinstating propane service :

- Whenever service work is performed (appliance upgrade or addition, LP line addition)

- $100 fee for routine safety test

- In the event of an out-of-gas call ($125 fee for "will call" customers)

- For all new customers - Approval subject to site assessment and credit approval or whenever there is a change in tenants at a rental property ($100 fee for routine leak test)

Including but not exclusive to the following are sufficient reasons for Lictus Oil and Propane to terminate your propane service : - Tampering with any propane system on your property

- Altering existing propane service lines, inside or outside

- Neglecting to notify Lictus Keystone of appliance additions or alterations

Terms & Conditions: To qualify for the enclosed offers, you must have:

- $0 or credit balance at the time of your contract approval.

- Payment for your fuel must be within the terms of the program (see option details on back).

- We must receive a signed agreement with your plan selection.

- Late payment for any plan or refusal to take automatic fill delivery could void the agreement and pricing will revert to the daily-posted price and remain in effect for the remainder of the heating season.

- HEAP fund pricing is regulated by the HEAP agency and may not be available for special pricing included in this contract offer.

- Cash Price is a discount of $.15 off the price per gallon when payment is made in full within five days of delivery, must have a $0.00 balance to receive cash discount.

- ACH – Automatic withdrawal from checking or savings bank account with signed authorization agreement (on back of option selection page).

Service Fees:

- $50 to pick up an existing tank when service is no longer provided; this includes inactive and delinquent accounts

- $50 to relocate a tank on the same property (existing customers)

- $125 for all will-call customers who let their propane run out requiring a technician to perform a safety leak test on the premises

- $100 routine leak test for service interruptions

- $75 after hours or same day delivery for will-call customers only

Lictus Keystone Inc. reserves the right to limit the quantity delivered under special pricing for the contracted gallons. These plans do not include any applicable tax or new surcharges included in our cost. Any new taxes or surcharges will be added to the prices stated. This includes any tax that could be placed on our product during the upcoming year.

Please select the plan(s) you prefer, sign and return the enclosed supply contract by June 29, 2017. If you choose to prepay for your propane please include payment for your reserved gallons (include any applicable tax). Cattaraugus County must apply a 3% sales tax for residential heating.

Failure to respond will result in an open account status (option 5).

Professional Dealer of Petroleum & Propane Products

Option 1: Prepaid Rate Plan

- Starting July 1, 2017 ending May 31, 2018

- Payment deadline of June 29, 2017 Prepayment of these gallons allows you to purchase at our lowest possible price of $1.599 per gallon with delivery beginning July 1, 2017 and ending May 31, 2018. Minimum purchase of 150 gallons to be delivered through May 31, 2018

- Must be automatic fill delivery for the entire heating season. No short fill deliveries, even if you exceed your contracted gallons.

- Deliveries exceeding the contracted gallons will be at the daily posted price unless you specify additional gallons for additional options.

- An additional discount is available for customers who own their own tank. ($.08 per gallon)

Option 2: Fixed Price No Automatic Payment Plan

- Declare number of gallons to protect at $1.949 ($1.799 cash price, see letter for explanation)

- No prepayment of gallons needed

- Minimum 150 gallons per heating season to be reserved for delivery through May 31, 2018

- Automatic fill deliveries No short fill deliveries, even if you exceed your contracted gallons

- Payment in full within 30 days of each delivery or your account will become an open account (option 5)

- Deliveries exceeding the contracted gallons will be at the daily posted price

- A finance charge of 1.5% per month will be charged on all accounts with past due balances and

automatic delivery will be suspended until your account is paid in full

- An additional discount is available for customers who own their own tank. ($.08 per gallon)

Option 3: Fixed Price Automatic Payment Plan

- Declare number of gallons to protect by June 29, 2017 at $1.699 (fixed cash price)

- No prepayment of gallons needed

- Minimum of 150 gallons per heating season to be reserved for delivery July 1, 2017 through May 31, 2018

- Guaranteed automatic payment with ACH withdrawal or Credit Card: payment upon delivery

- Auto ACH and Credit Card declined payment fee $10.00 (for each declined transaction)

- Automatic fill deliveries No short fill deliveries, even if you exceed your contracted gallons

- Deliveries exceeding the contracted gallons will be at the daily posted price

- An additional discount is available for customers who own their own tank. ($.08 per gallon)

Option 4: Balanced Billing Fixed Price Automatic Payment Plan

- Available for customers wishing to pay for propane in 12 monthly installments (billed at $1.699 fixed per gal.)

- Authorization agreement for preauthorized payments on file (see enclosed)

- Minimum of 150 gallons per heating season to be reserved for delivery through June 30, 2018

- Payments processed on the 20th of every month ACH withdrawal or Credit Card starting July 20, 2017 - Starts July 20, 2017 and ends in June 20, 2018. All accounts due and payable in full June 30, 2018

Usage: budget payments will be calculated on prior year’s usage

- An additional discount is available for customers who own their own tank. ($.08 per gallon)

Option 5: Open Account

- Lictus Keystone, Inc. will continue to offer our regular service for credit approved or cash customers.

- Product purchased at our daily-posted price. $.15 per gallon discount for payment within 5 days of delivery

- A finance charge of 1.5% per month will be charged on accounts with over due balances.

- Must call for delivery

- After hour or same day delivery fee $75

- Running out of propane will incur a fee of $125 to have a service technician perform a leak test of all lines supplying propane within your residence. This will require someone to be home at the time of the test.

Please respond by Thursday June 29, 2017. If we do not receive your signed contract by the specified date your account will automatically become an open account (option 5).

Master Card – Visa – Discover – American express Accepted

Lictus Oil & Propane

PO Box 82 Clymer, NY 14724 716-355-6363 fax 716-355-6272

Propane Supply Contract 2017-2018 Heating Season

Name ____________________________ Account # _____________

Address ______________________________ Phone # ________________

_____________________________________

DEADLINE FOR THESE PROGRAMS IS ____________________________

________ gallons used last year; July 1, 2016 through May 31, 2017

Your signature constitutes acceptance of all the terms and conditions as set forth in the enclosed letter

______ Option 1 – Prepaid Rate Plan Minimum of 150 gallon purchase Gallons to purchase __________ July 1, 2017 – May 31, 2018

$1.599 per gallon (include tax if applicable) PLEASE see attached letter

Please include your payment with your contract submission.

HEAP funds may not be eligible for special pricing plans

 ______ Option 2 – Fixed Price Plan Minimum of 150 gallons

Gallons to declare __________ July 1, 2017 – May 31, 2018

$1.949 ($1.799 cash price) per gallon until payment is received PLEASE see attached letter

HEAP funds may not be eligible for special pricing plans

 ______ Option 3– Fixed Price Automatic Payment Plan Minimum 150 gallons

Gallons to declare ___________ July 1, 2017 – May 31, 2018

$1.699 (fixed cash price) per gallon with ACH or Credit Card on file

HEAP funds may not be eligible for special pricing plans

 ______ Option 4 –Balanced Billing Fixed Price Automatic Payment Plan

Minimum of 150 July 1, 2017–June 30, 2018 PLEASE see attached letter

$1.699 per gallon with ACH or Credit Card on File (12 payments)

HEAP funds may not be eligible for special pricing plans

 ______ Option 5 – Open Account PLEASE see attached letter

Please check the option of your choice, sign and return.

Your signature constitutes acceptance of all the terms and conditions as set forth in the enclosed letter.

MUST complete authorization agreement (on back) for all ACH payment options above

_____________________________________ ___________________________

Customer Signature Date

_____________________________________ ___________________________

Signature Lictus Keystone, Inc. Date

Billing Preference: Paper ____

Email:________________________________ 1 Time Credit $10.00 - Email ____

Credit Card # _______________________________________ exp date _____________

Lictus OIl and Propane

_______________________________________________________________________________________________________________________

po bOX 82

Clymer, ny 14724

716-355-6363 800-723-9213 FAX 716-355-6272

Authorization Agreement for Preauthorized Payments

Name: __________________________________________

Tax ID Number: __________________________________

(If applicable)

I (we) hereby authorize __________________________________________________ hereinafter called COMPANY, to initiate debit entries to my (our) Checking and/or Savings accounts indicated below at the depository financial institution named below, hereinafter called DEPOSITORY, and to debit the same to such account.

Depository Name: _________________________________

City, State, Zip: ___________________________________

Transit/ABA No: __________________________________

Account No: ______________________________________

Account Type: Checking__________ Savings___________

This authority is to remain in full force and effect until COMPANY has received written notification from me (us) of its termination in such time and in such manner as to afford COMPANY and DEPOSITORY a reasonable opportunity to act on it.

Signature: ________________________________________

Name: ___________________________________________

Title: ____________________________________________

Date: ____________________________________________

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