IP Phones Deployment Guide for BroadWorks Environment

IP Phones Deployment Guide for BroadWorks Environment ii

About This Guide

About This Guide

BroadSoft UC-One is a complete Unified Communications solution, providing a comprehensive suite of services meeting both business and consumer requirements. The UC-One solution effectively leverages multiple BroadSoft products: BroadWorks, BroadTouch and BroadCloud, to provide the full UC-One User Experience. This guide describes the BroadWorks device management interface and introduces how to deploy Yealink IP phones for the administrator using the BroadWorks device management interface. In addition, this guide provides the detailed instructions for BroadSoft integrated features. The BroadCloud features are available on the following Yealink IP phones: SIP-T58V/A and SIP-T56A IP phones running UC-One firmware version 80 or later. SIP-T54S, SIP-T52S, SIP-T48G/S, SIP-T46G/S and SIP-T29G IP phones running UC-One

firmware version 81 or later. These features require the support from the BroadSoft BroadWorks platform with patches and BroadSoft BroadCloud services. The BroadSoft BroadWorks features are available on the following Yealink IP phones: SIP-T58V/A, SIP-T56A and W52P IP phones running UC-One firmware version 80 or later. SIP-T54S, SIP-T52S, SIP-T48G/S, SIP-T46G/S, SIP-T42G/S, SIP-T41P/S, SIP-T40P/G,

SIP-T29G, SIP-T27P/G, SIP-T23P/G, SIP-T21(P) E2, SIP-T19(P) E2 and W56P IP phones running UC-One firmware version 81 or later. These features require the support from the BroadSoft BroadWorks platform.

Who should use this guide?

This deployment guide is intended for system and network administrators familiar with configuring and deploying Yealink IP phones and with the components of the BroadSoft environment. Before reading this guide, you should be familiar with the following: Previous knowledge of and experience with BroadSoft UC-One components Access to BroadSoft UC-One product documentations and relevant firmware Previous knowledge of and experience with Yealink IP phones Access to Yealink IP phones documentations and relevant firmware

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IP Phones Deployment Guide for BroadWorks Environment

In This Guide

This deployment guide includes the following chapters: Chapter 1, "BroadWorks Device Management" describes BroadWorks device management. Chapter 2, "Configuring Device Management on BroadWorks" describes how to configure

device management on BroadWorks. Chapter 3, "Configuring BroadSoft Integrated Features" describes how to configure

BroadSoft integrated features on the BroadSoft server and IP phones. Chapter 4, "Upgrading Firmware" describes how to upgrade the firmware of IP phones. Chapter 5, "Downloading and Verifying Configurations" describes how to download boot

files and configuration files and verify configurations.

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Table of Contents

Table of Contents

About This Guide .......................................................................... iii

Who should use this guide? ................................................................................................................................................. iii In This Guide ............................................................................................................................................................................... iv

Table of Contents........................................................................... v

BroadWorks Device Management................................................ 1

Overview ........................................................................................................................................................................................ 1 Key Concepts ............................................................................................................................................................................... 1 Network Architecture ............................................................................................................................................................... 3

Configuring Device Management on BroadWorks..................... 5

Log in BroadWorks as System Administrator.................................................................................................................5 Customizing BroadWorks Tags...................................................................................................................................5 Creating the Device Profile Type................................................................................................................................9 Defining Device Profile Type Files .......................................................................................................................... 13

Log in BroadWorks as Group Administrator ............................................................................................................... 17 Creating the BroadWorks Device Profile ............................................................................................................. 17 Customizing a Static Tag ............................................................................................................................................ 18 Uploading Device Template Files............................................................................................................................ 20 Uploading Static Files .................................................................................................................................................. 24 Assigning the Device Profile to the User ............................................................................................................. 25 Checking the Users Assigned the Device Profile .............................................................................................. 26

Configuring BroadSoft Integrated Features..............................27

BroadCloud Features ............................................................................................................................................................. 28 Configuring Yealink IP Phones ................................................................................................................................. 29

Xtended Services Interface (XSI) ....................................................................................................................................... 35 Configuring Yealink IP Phones ................................................................................................................................. 36

Simultaneous Ring Personal............................................................................................................................................... 40 Configuring the BroadSoft Server .......................................................................................................................... 40

Line ID Blocking ....................................................................................................................................................................... 42 Configuring the BroadSoft Server .......................................................................................................................... 43

Anonymous Call Rejection .................................................................................................................................................. 44 Configuring the BroadSoft Server .......................................................................................................................... 44

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