2020 UPS Rate & Service Guide

2021 UPS? Rate & Service Guide

Daily Rates

Updated July 11, 2021

Essential Contacts

Support

UPS Customer Service 1-800-PICK-UPS? (1-800-742-5877) 1-800-877-1548 En Espa?ol 1-800-782-7892 International 1-800-811-1648 Billing 1-800-554-9964 Hazardous Materials 1-800-833-0056 Hearing Impaired ? TTY/TDD customer.service@

International Shipping international 1-800-782-7892

Zone Charts View or download at rates

WorldShip? Technical Support worldshipsupport 1-888-553-1118

UPS Package Design and Test Lab 1-877-877-7229

UPS CampusShip? Support Help Desk: 1-877-289-6418 (United States) campusship.techsupport

UPS? Ground Time in Transit maps

Freight Services

UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 4-6.

Air Freight Services north-americanairfreight internationalairfreight 1-800-443-6379

Ocean Freight Services oceanfreight 1-800-443-6379

UPS Express Critical? Express Shipping 1-800-714-8779

UPS Worldwide Express Freight? Services UPS Worldwide Express Freight at 1-800-782-7892

UPS Worldwide Expedited? Ground Freight UPS Worldwide Expedited Ground Freight at 1-800-443-6379

Coyote Logistics? ? Truckload and Intermodal 1-877-626-9683

UPS Trade Direct? Trade Direct 1-800-742-5727

UPS Solutions

Visit services to view the full portfolio of UPS services.

The UPS Store? 1-800-789-4623

Coyote? Collaborative Transportation Management 1-877-626-9683

UPS Capital? 1-877-263-8772

UPS Mail Innovations? mailinnovations 1-800-500-2224

Parcel Pro? 1-888-683-2300

UPS Supply Chain Solutions? supplychainsolutions 1-800-742-5727

Stay on top of the latest UPS news, announcements and critical updates via e-mail at subscribe.

2021 Updates

Updates to this guide are as follows:

April

5

Service Restrictions

Tobacco and Vaping Products update............................................................................................................................. page 9

Other Charges

Additional Handling description update....................................................................................................................page 124

July

11

UPS Freight? Services

Discontinued Truckload and Less-Than-Truckload (LTL) service update..............................pages 2-26, 128-144

UPS Capital?

InsureShieldTM Shipping Insurance update.................................................................................................................... page 6

UPS Export Zone Chart

Zone update to UPS Worldwide Express Freight?: Egypt, Kenya, Mauritius and R?union...........pages 29-31

UPS Import Zone Chart

Zone update to UPS Worldwide Express Freight: Egypt, Kenya, Mauritius and R?union.............pages 39-41

UPS My Choice? for Business Premium

Added new Premium service option and description.........................................................................................page 117



How To Use This Guide

Find what you need to ship your packages ? from services and rates to packaging and payment ? in the following pages. For your convenience, the "UPS? Rate and Service Guide" is divided into four sections that cover each of the primary steps involved in preparing and processing a shipment. At the beginning of each section, further detail as to what is covered in that section is provided. Essential information regarding the general terms and conditions of service governing UPS and its affiliates in the transportation of packages and UPS Worldwide Express Freight? Midday and UPS Worldwide Express Freight? pallets in the United States is provided in the "UPS Tariff/Terms and Conditions of Service ? United States" available at terms.

Section 1

CHOOSING A SERVICE

Determine the service that best meets your needs for domestic, export and import shipping. Also, learn about certain service restrictions that may apply.

Section 2

PREPARING A SHIPMENT

Information about how you package a shipment, determine the rate and get the shipment to UPS is provided.

Section 3

DETERMINING THE RATE

Determine the rates and zones for domestic, export and import shipments. Also, learn about value-added services that are available.

Section 4

TRACKING AND PAYMENT

Convenient and up-to-the-minute ways to track shipments are reviewed, as well as an explanation of the UPS invoice, its presentation and various billing and payment options.

PAGES 3-9 PAGES 10-24 PAGES 25-138 PAGES 139-144

2



Table of Contents

In this "UPS? Rate and Service Guide," you will find the combined 2021 UPS Package Daily and Standard List Rates for the 48 contiguous states, referred to as "Daily Rates," effective July 11, 2021 (unless otherwise noted). Daily Rates apply to UPS account holders who received Daily Rates prior to July 11, 2016, to shippers who establish a six-digit UPS account on or after July 11, 2016, or as UPS may otherwise agree in writing. You will also find service and rate information for Air Freight. The most current version of this Guide can be downloaded at rates.

Choosing a Service

UPS? Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Service Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Preparing a Shipment

Special Packaging Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Packaging Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Determine the Weight and Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Shipping Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Pickup and Drop-off Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Determining the Rate

Determine the Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Determine the Rate and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 West and East State Classifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Canada Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 UPS? Standard Zone Chart (to Mexico) . . . . . . . . . . . . . . . . . . . . . 38 Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 UPS 3 Day Select? and UPS? Standard Zone Chart (from Canada) . . . . . . . . . . . . . . . . . . 42 UPS? Standard Zone Chart (from Mexico) . . . . . . . . . . . . . . . . . . 43

Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 UPS Next Day Air? Early . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 UPS Next Day Air? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 UPS Next Day Air Saver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 UPS 2nd Day Air A.M?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 UPS 2nd Day Air? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 UPS 3 Day Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 UPS? Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 UPS? Simple Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 UPS Next Day Air? Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 UPS 2nd Day Air? Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 UPS 3 Day Freight? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 UPS Next Day Air? Freight NGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 UPS 2nd Day Air? Freight NGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 UPS 3 Day Freight? NGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 UPS Worldwide Express Plus? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 UPS Worldwide Express? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 UPS Worldwide Express Freight? Midday . . . . . . . . . . . . . . . . . . . . 80 UPS Worldwide Express Freight? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Determining the Rate (continued)

Export (continued) UPS Worldwide Saver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 UPS Worldwide Expedited? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 UPS? Standard To Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 To Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 UPS Worldwide Express Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 UPS Worldwide Express NA1? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 UPS Worldwide Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 UPS Worldwide Express Freight Midday . . . . . . . . . . . . . . . . . . . . . 98 UPS Worldwide Express Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 UPS Worldwide Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 UPS Worldwide Expedited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 UPS 3 Day Select? from Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 UPS? Standard From Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 From Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Value-Added Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 UPS Returns? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 North American Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 North American Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 UPS Worldwide Expedited? Ground Freight . . . . . . . . . . . . . . . . 132

Other Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 North American Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 North American Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 UPS Worldwide Expedited Ground Freight . . . . . . . . . . . . . . . . . 133

Customs Brokerage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Tracking and Payment

Track Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Reviewing Your Invoice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

How To Use This Guide

Section 1

CHOOSING A SERVICE

Determine the service that best meets your needs for domestic, export and import shipping. Also, learn about certain service restrictions that may apply.

n Overview of UPS? services.

Pages 4-6

n Review service restrictions for domestic, export and import shipments.

Pages 7-9

Section 2 PREPARING A SHIPMENT

PAGES 10-24

Section 3 DETERMINING THE RATE

PAGES 25-138

Section 4 TRACKING AND PAYMENT

PAGES 139-144

4



UPS? Services

United States ? Package

Same Day

1 Day

UPS Express Critical?

UPS Next Day Air? Early

UPS Next Day Air?

UPS Next Day Air Saver?

UPS 2nd Day Air A.M.?

UPS 2nd Day Air?

UPS 3 Day Select?

UPS? Ground

UPS? Simple Rate

UPS? Ground with Freight Pricing

2 Days

3 Days

Within 5 Days

Page

* 44

48

52

56

60

64

68

72

6

International ? Package and Freight

Best Available

Flight

1-3 Days

2-5

Within

3-5

Day-

Export

Days 3 Days Days Definite Page

UPS Express Critical

*

UPS Worldwide Express Plus?

77

UPS Worldwide Express NA1?

N/A

UPS Worldwide Express?

77

UPS Worldwide Express Freight? Midday

80

UPS Worldwide Express Freight? UPS Worldwide Saver? UPS Worldwide Expedited? UPS 3 Day Select? from Canada UPS? Standard to/from Canada UPS? Standard to/from Mexico UPS? Air Freight Premium Direct

81

82

85

N/A

88

91

**

UPS Air Freight Direct?

UPS Air Freight Consolidated?

**

**

*Visit or call 1-800-714-8779 for rates and information. **Call 1-800-443-6379 for rates and additional information.

Notes: ? Some shipments to and from certain locations may require additional time in transit. For guarantee details,

service availability and time commitments, visit for packages and supplychainsolutions (or call 1-800-443-6379) for Air Freight.

? Visit holidays for time in transit changes effective during the holiday season.

Import Page

* 95 95 95 98 99 100 103 106 107 109 ** ** **

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In order to avoid copyright disputes, this page is only a partial summary.

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