HDS8924 - H4L-004 Prequalification Questionnaire
PREQUALIFICATION QUESTIONNAIRE
For
ARGO AND BLAKE HALLS NEW ELECTRICAL SWITCHGEAR REPLACEMENT
UNIVERSITY OF CALIFORNIA, SAN DIEGO
H4L-004/HDS8924
SUBMITTED BY:
UNIVERSITY OF CALIFORNIA, SAN DIEGO
FACILITIES DESIGN & CONSTRUCTION
10280 NORTH TORREY PINES ROAD
LA JOLLA, CA 92037
ISSUE DATE: Tuesday, December 22, 2015
MANDATORY PREQUALIFICATION MEETING: Tuesday, January 5, 2016 at 10:00 A.M.
SUBMITTALS DUE: Tuesday, January 12, 2016 at 4:00 P.M.
(Where a time period is given, such as the last ten [10] years, the period is to be measured backwards from the date this prequalification questionnaire is required to be submitted to the University of California at San Diego.)
Note: Submission of an incomplete and/or unclear Prequalification Questionnaire may result in the determination of the prospective Contractor as NON-PREQUALIFIED.
SUBMITTED BY:
(Name and Title) Printed or Typed
(Signature)
(Firm Name. If a Joint Venture, state name if JV Entity)
(Contact Name for all notices and correspondence)
(Address)
(City, State, Zip Code)
________________________ ________________________
(Telephone Number) (Facsimile Number)
(E-mail Address)
Each prospective Contractor must have the following California Electrical Contractor’s License, License Classification: C10, current, active and in good standing with the California Contractor’s State License Board on the date and time of the Prequalification Questionnaire submittal is due and must submit this Prequalification Questionnaire with all portions completed, including required attachments.
Each prospective Contractor must answer all of the following questions and provide all requested information, where applicable. Any prospective Contractor failing to do so may be deemed to be not responsive and not responsible with respect to this Prequalification at the sole discretion of the University. Each prospective Contractor must submit 6 printed sets and one (1) flash drive with complete submittal of the questionnaire. All Contractors that have submitted a Prequalification Questionnaire will be notified in writing of either successfully or not successfully achieving prequalification status. The decision of the University is final and is not appealable within the University of California system.
All information submitted for Prequalification evaluation will be considered official information acquired in confidence, and the University will maintain its confidentiality to the extent permitted by law.
It is critical that the prospective Contractor fills out all information required accurately, completely, truthfully and to the best of their knowledge. Ambiguous or incomplete information may lead to an unfavorable rating and subsequent status as non-prequalified.
WHERE NECESSARY, COPY THE FORMS IN THIS PACKAGE. USE ONLY THESE FORMS.
1. PREQUALIFICATION DECLARATION
I, ________________________________________________, hereby declare that I am the
(Printed Name)
_________________________________ of ____________________________________
(Title) (Name of Firm)
submitting this Prequalification Questionnaire; that I am duly authorized to sign this Prequalification Questionnaire on behalf of the above-named firm; and that all information set forth in this Prequalification Questionnaire and all attachments hereto are, to the best of my knowledge, true, accurate and complete as of its submission date.
The undersigned declares under penalty of perjury that all of the prequalification information submitted with this form is true and correct and that this declaration was executed in
________________________________ (County), __________________________, (State)
on ______________________________ (Date).
____________________________________
(Signature)
2. ATTENDANCE AT MANDATORY PREQUALIFICATION CONFERENCE
Did a representative of your firm attend the Mandatory Prequalification Conference at the University of California, San Diego, La Jolla?
YES NO
Name/names of those attending: _________________________________________
Date of Meeting Attended:____________________________________________
3. LICENSE
A. Does your firm hold the following California contractor's license, which is current, valid, and in good standing with the California Contractor's State License Board?
License Classification: C10 – Electrical Contractor
YES NO
1. If the entity submitting this prequalification questionnaire is a Joint Venture, does the Joint Venture entity itself currently hold a (C10 Electrical Contractor) California contractor's license, which is current, valid, and in good standing with the California Contractor's State License Board?
YES NO N/A
B. Provide the following information about your firm's contractor's license:
1. Name of license holder exactly as on file with the California Contractor's State License Board:
__________________________________________________________________
2. License Classification: _______________________________________________
3. License Number: _____________________________________________________
4. Date Issued: _______________________________________________________
5. Expiration Date: ____________________________________________________
C. Is your firm registered with the State of California Department of Industrial Relations (DIR)?
YES NO
Public Works Contractor Registration Number: _______________________________
D. Can you truthfully state that your firm's contractor's license hasn’t been suspended or revoked by the California Contractor's State License Board within the last five (5) years?
YES NO
If answer is “No,” explain on attached additional sheets.
If the entity submitting this prequalification questionnaire is a Joint Venture, can the Joint Venture entity truthfully state that no member of the Joint Venture has ever had their firm's contractor's license suspended or revoked by the California Contractor's State License Board?
YES NO N/A
If answer is “No,” explain on attached additional sheets.
E. Has a complaint ever been filed with the Contractor’s State License Board against your company that required a formal hearing or inquiry?
YES NO
F. Does your firm have experience utilizing CPM logic, Primavera Project Planner scheduling software on your projects and would you utilize this experience on this project?
YES NO
If “No,” name the software application(s) used or the software application you would propose for use on this project for scheduling.
4. SURETY
Prospective Contractor desiring to be prequalified are informed that they will be subject to and must fully comply with all bid conditions including 100% payment and 100% performance bonds.
Prospective Contractor shall submit the below form, signed by representative of surety and notarized. If firm has used current surety for less than ten years, list surety(ies) previously used and indicate number of years used to demonstrate ten (10) complete years of surety history.
A. Is the surety to be used listed in the latest published State of California Department of Insurance list of Insurance Organizations Authorized by the Insurance Commissioner to Transact Business of Insurance in the State of California?
YES NO
B. Is the prospective Contractor able to obtain bonding up to and including the cost for this construction contract estimated at $1,000,000.00 of which no more than 50% is currently committed to other projects?
YES NO
1. If the entity submitting this prequalification questionnaire is a Joint Venture, is the Joint Venture entity itself able to obtain bonding up to and including the cost for this construction contract estimated at $1,000,000.00 of which no more than 50% is currently committed to other projects?
YES NO N/A
C. Is it true that the surety has not paid out any monies for the construction activities of the prospective Contractor whatsoever within the last ten (10) years?
YES NO
If answer is “No,” explain on attached additional sheets.
1. If the entity submitting this prequalification questionnaire is a Joint Venture, is it true that the surety has not paid out any monies for the construction activities of any member of the Joint Venture within the last ten (10) years?
YES NO N/A
D. How long has the Prospective Contractor been with this surety? years
E. Surety Declaration:
Provide this Declaration of your surety(ies) for completion. Do not have the surety submit this information directly to the University.
The undersigned declares under penalty of perjury that all of the above surety information is true and correct and that this declaration was executed in
County, California, on (date).
(Signature)
(Name and Title - Printed or Typed)
(Representing [Surety Name])
(Surety License Number)
(Firm Name)
(Address) (City, State, Zip Code)
________________________________________________________________________________________________________
(Telephone Number) (Facsimile Number)
(Email Address)
(ATTACH NOTARIZATION of SURETY REPRESENTATIVE’S SIGNATURE)
5. INSURER
Prospective Contractor desiring to be prequalified are informed that they will be subject to and must fully comply with all bid conditions including the following insurance coverage and associated limits.
Prospective Contractor shall submit the below form, signed by representative of insurer and notarized. If firm has used current insurer for less than ten years, list insurer(s) previously used and indicate number of years used to demonstrate ten (10) complete years of insurer history.
A. Is the insurer to be used listed by Best with a rating of A- or better and a financial classification of VIII or better (or an equivalent rating by Standard & Poor’s or Moody's)?
YES NO
Indicate Best Rating:
Indicate Best Financial Classification:
B. Is the prospective Contractor able to obtain insurance in the following limits for each of these construction contracts?
YES NO
1. If the entity submitting this prequalification questionnaire is a Joint Venture, is the Joint Venture entity itself able to obtain insurance in the following limits for each of these construction contracts?
YES NO N/A
Minimum
Comprehensive or Commercial Form General Liability Insurance - Limits of Liability Requirement
Each Occurrence - Combined Single Limit for Bodily Injury and Property Damage $1,000,000
Products - Completed Operations Aggregate $2,000,000
Personal and Advertising Injury $1,000,000 General Aggregate - Not Applicable to Comprehensive Form $2,000,000
Business Automobile Liability Insurance - Limits of Liability
Each Accident - Combined Single Limit for Bodily Injury and Property Damage $1,000,000
C. How long has the Prospective Contractor been with this insurer? years
D. Insurance Declaration:
Provide this Declaration to your insurance carrier for completion. Do not have the carrier submit this information to the University.
The undersigned declares under penalty of perjury that all of the above insurer information is true and correct and that this declaration was executed in
County, California, on (date).
(Signature)
(Name and Title - Printed or Typed)
(Representing [Insurer Name])
(Insurer’s License Number)
(Firm Name)
(Address) (City, State, Zip Code)
(Telephone Number) (Facsimile Telephone Number)
(Email Address)
(ATTACH NOTARIZATION of INSURER REPRESENTATIVE’S SIGNATURE)
6. CONSTRUCTION EXPERIENCE
Submit Project Data on a minimum of three (3) and a maximum of five (5) comparable projects successfully completed within the last ten (10) years constructed in the United States of America one of which was constructed in the State of California.
A comparable project is defined as having a construction cost at the bid date of at least $1,000,000.00 or a total of $5,000,000.00 for the projects submitted, and the following example building types:
• Residential living buildings at a University while facilities remain open
• Other facilities that contain a high degree of technical/aesthetic complexity
Such projects should have possessed the following construction challenges:
• University work with limited construction and staging areas
• Proactive and innovative solutions due to noise, dust, and pedestrian traffic while building is occupied and work is ongoing
• Project complexity requiring tracking of multiple functions and phases
• Project complexity requiring critical path construction scheduling to complete on time.
• Finite schedule with definitive completion
Such projects should include these specific components:
• Medium voltage switchgear and feeders work
• 12KV/480 volt and 480-120/208v 3ph 4w transformers
• 480 V 3ph 3w switchgear
• 120/208v 3ph 4w switchgear, panels and feeders work
• Testing and certification of new switchgear, panels and feeders
A. If the entity submitting this prequalification questionnaire is a Joint Venture, the Joint Venture entity itself must demonstrate adequate previous construction experience. Joint Venture teams newly-formed to pursue this prequalification opportunity are not eligible for prequalification.
B. Listed projects must have been managed and constructed under the business name submitted for prequalification. Projects completed by employees for former employers are not acceptable.
C. Submit the following Project Data Sheets for each project submitted as evidence of your firm's Contractor expertise.
PROJECT DATA SHEET
(A separate sheet must be prepared for each project submitted.)
1. Project Name: _________________________________________________________________
2. Project Location: ___________________________________________________________
3. Project Description: ___________________________________________________________
4. Constr. Type:
5. Size (gross square feet): ____________
6. What was your company’s role on this project?
Prime (General) Contractor
Subcontractor to GC
2nd Tier Subcontractor
3rd Tier Subcontractor
Prime Subcontractor to Owner
Other: _________
List the Business Entity (name) your company used to perform work for this project: ____________________________________________________________________________________
7. If the entity submitting this prequalification questionnaire is a Joint Venture, did the Joint Venture entity itself construct and manage this project?
YES NO N/A
8. Was this work performed under a Job Order Contract (JOC)?
YES NO N/A
9. How is this project comparable to the Argo and Blake Halls New Electrical Switchgear Replacement project? ______________________________________________________________________________
______________________________________________________________________________
10. Was the project completed within budget?
Cost At Bid: $
Cost At Completion: $
Explanation: ____________________________________________________________________
11. For any differing amount between cost at completion and cost at bid, distribute the sources and/or causes of these changes into the following categories:
Document Problems: $
Unforeseen Conditions: $
Owner Generated Scope: $
Regulatory Agency: $
Other: $
12. Was construction begun and completed within the last ten (10) years?
YES NO
13. Was the project completed within the original contract time or the adjusted contract time?
YES NO
If completion did not occur within the original or the adjusted contract time, indicate elapsed time in whole calendar days between original or adjusted contract time and actual final completion. For projects that have not reached final completion, indicate current status with respect to contract time:
_________________________________________________________________________________
14. Did the project include occupied facilities?
YES NO
15. What communications strategies were used by your firm to assist the project team in mitigating the impacts of construction on the occupied facilities? ______________________________________________________________________________
16. Was the project for a university or public institution?
YES NO
17. What strategic decisions did your firm contribute to the project which supported the project’s success (e.g. value engineering, phasing, innovation, new technology, etc.)? ______________________________________________________________________________
18. Did the project include adherence to critical path scheduling?
YES NO
19. Did project contain a medium voltage switchgear and feeders work?
YES NO
20. Did project contain 12KV/480 volt and 480-120/208v 3ph 4w transformers?
YES NO
21. Did project contain panels and feeders work for a 480 V 3ph 3w switchgear?
YES NO
22. Did project contain panels and feeders work for a 120/208v 3ph 4w switchgear?
YES NO
23. Did project contain testing and certification of new switchgear, panels, and feeders?
YES NO
24. Did project contain Repair of buildings requiring proactive and innovative solutions due to noise, dust, and pedestrian traffic while building is occupied and work is ongoing?
YES NO
25. Did the project include a quality control/quality assurance program?
YES NO
If “Yes,” explain: _______________________________________________________________
26. Did the project include California State Fire Marshal review and approval (planning, scheduling and obtaining State Fire Marshal approval of materials, shop drawings, and systems testing)?
YES NO
27. Did the Owner assess any back-charges?
YES NO
If answer is “Yes,” explain: __________________________________________________________
28. Did the Owner assess any liquidated damages?
YES NO
If answer is “Yes,” explain: _________________________________________________________
29. Name of Project Executive:_____________________________________
Qualifications of this Project Executive:__________________________
______________________________________________________________________________
30. Name of Project Manager: ___________________________________________________
Qualifications of this Project Manager: _________________________________________
______________________________________________________________________________
31. Name of Project Superintendent: ___________________________________________________
Qualifications of this Project Superintendent: _________________________________________
______________________________________________________________________________
32. Name of Project Engineer: ________________________________________________________
Qualifications of this Project Engineer: ______________________________________________
______________________________________________________________________________
33. Did your firm self-perform any of the work?
YES NO
If “Yes,” please specify the trades you self-performed or have the capability to self-perform:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
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|Client Firm Name: | | | |
|Client Contact: | |Title: | |
|Client Address: | |City, State Zip | |
|Client Phone: | |Client Fax: | |
|Client E-mail Address: | | | |
|Architect/Engineer/ | | | |
|Consultants: | | | |
|Architect/Engineer | |Phone: | |
|Contact Name: | | | |
|Architect/Engineer | | | |
|E-mail Address: | | | |
(Attach additional pages with other pertinent project information as necessary.)
STAFF EXPERIENCE AND PROJECT SAFETY
The Project Manager and Project Superintendent listed will be considered qualified only if he/she has successfully completed at least two (2) comparable projects.
A. Contractor hereby commits as a minimum to assignment of the specific field staff as outlined below. Contractor to submit a complete staffing chart as part of this package.
• One Project Executive (part-time) during construction.
The Project Executive will be on site part-time during construction and on site for construction meetings.
• One Project Manager (part-time) during construction
Contractor shall assign one Project Manager to oversee, manage and coordinate the project. The magnitude and complexity of the project will necessitate that this position manage the entire construction process. This position will need to be involved with all aspects of the project including but not limited to all scheduling and budgeting meetings, overall construction process development and execution, multi-staff operation management and coordination. The project manager will take the lead position in all Architect and University issues including overall contract administration, RFI, RFP and contract change order negotiations, campus and community relations. The project manager will be the main contact on behalf of the contractor and will be responsible for guiding the construction development process to successful completion. The project manager will be responsible for budget, quality and schedule.
• One Project Superintendent (full-time on site) during construction
The Contractor will assign one Project Superintendent to manage, coordinate and facilitate the field supervision staff for each of the various components of the project construction process. The major function of this position will be in addition to the normal superintendent’s daily workload, subcontractor interaction and production, and various field related coordination issues.
• One Project Engineer (Part-time on site) during construction
The Contractor will assign one Project Engineer to perform Quality Control duties, submittals, shop drawings and MEP coordination.
• One Project Clerk (as needed) during construction
B. At the time of bid, the successful Contractor will be required to reconfirm staff assignments to the project based on this submittal. If any of the named staff submitted are no longer employed by the firm at the time the project starts, or are otherwise unavailable, the firm's bid may be considered non-responsive. Substitution of other individuals with equivalent experience may be considered by the University, however resumes, comparable project history and other relevant information must be submitted to the University prior to the determination of the bid results.
Project Management -- This project may not require a project manager on site full time, but does require site visits and meetings as requested by the University Project Manager.
The Contractor shall keep on the job throughout its duration a competent Project Manager and Project Superintendent, all of whom must be satisfactory to the University. The Project Manager and Project Superintendent shall be the same individuals proposed by the Contractor during the procurement process for this project. The Project Manager shall represent the Contractor, and all communication given to the Project Manager shall be as binding as if given to the Contractor. The Contractor shall not change either the Project Manager or the Project Superintendent on the project from those originally proposed for the project without the prior written consent of the University. The University will only grant written consent for such change in the case of undue hardship on the individual or if the Project Manager and Project Superintendent shall leave the employ of the Contractor.
By submitting a proposal for this project, the Contractor agrees to pay a training fee of $10,000 should they change Project Executive, Project Manager, or Project Superintendent without the written consent of the University.
D. Safety Program
The safety of the Contractor employees, employees of the University and other visitors to the Project are of the utmost importance to the University. The Contractor shall take whatever steps are necessary to maintain a clean and safe work environment for their employees, the employees of their Subcontractors and vendors, and any other visitors to the project.
E. Part-Time Project Executive: Argo and Blake Halls New Electrical Switchgear Replacement
1. The name of the specific Project Executive to be committed to this project and continuously retained throughout this project is:
(Attach resume)
2. Total years of experience: years
3. Years at this position: years
4. Years with this firm: years
5. The Project Executive named above was assigned to the following comparable projects for which data sheets have been included in this questionnaire:
Project: Construction Cost:
a.
b.
c.
6. The Project Executive named above worked on the following similar projects that are described in the attached resume:
a.
b.
c.
F. Part-Time Project Manager: Argo and Blake Halls New Electrical Switchgear Replacement
1. The name of the specific Project Manager to be committed to this project on a part-time basis and continuously retained throughout this project is:
(Attach resume)
2. Total years of experience: years
3. Years at this position: ______years
4. Years with this firm: years
5. The Project Manager named above was assigned to the following comparable projects for which data sheets have been included in this questionnaire:
Project: Construction Cost:
a.
b.
c.
6. The Project Manager named above worked on the following similar projects that are described in the attached resume:
a.
b.
c.
G. Full-Time Project Superintendent: Argo and Blake Halls New Electrical Switchgear Replacement
1. The name of the specific Project Superintendent to be committed to this project on a full-time basis and continuously retained throughout this project is:
(Attach resume)
2. Total years of experience: years
3. Years at this position: years
4. Years with this firm: years
5. The Project Superintendent named above was assigned to the following comparable projects for which data sheets have been included in this questionnaire:
Project: Construction Cost:
a.
b.
c.
6. The Project Superintendent named above worked on the following similar projects that are described in the attached resume:
a.
b.
c.
H. Part-Time Project Engineer: Argo and Blake Halls New Electrical Switchgear Replacement
1. The name of the specific Project Engineer to be committed to this project on a full-time basis and continuously retained throughout this project is:
(Attach resume)
2. Total years of experience: years
3. Years in this position: years
4. Years with this firm: years
5. The Project Engineer named above was assigned to the following comparable projects for which data sheets have been included in this questionnaire:
Project: Construction Cost:
a.
b.
c.
6. The Project Engineer named above worked on the following similar projects that are described in the attached resume:
a.
b.
c.
10. ADDITIONAL CONTRACTOR REQUIREMENTS
A. If fully prequalified and a successful fee bidder, the Contractor will be required to use the following computer software programs: Microsoft Word Processing, Microsoft Excel Cost Analysis, Primavera Project Planner Project Scheduling, e-Builder Project Management and Control, Outlook Email, and Internet Explorer Web Browser.
11. SAFETY PROGRAM
A. Does your firm have a written Injury and Illness Prevention Program (IIPP) that complies with California Code of Regulations, Title 8, Sections 1509 and 3203?
YES NO
Brief Description: _________________________________________________________
B. Does your firm have a written safety program that meets CAL/OSHA requirements?
YES NO
C. Will your firm have personnel permanently assigned and dedicated to Safety on this project?
YES NO
D. If “Yes,” state the names of all such personnel who will be assigned and individually list their specific duties:
Name, Title Specific Duties
___________________________________ ___________________________________
___________________________________ ___________________________________
___________________________________ ___________________________________
___________________________________ ___________________________________
Attach resumes (include certification and safety related training received.)
E. Have you had accidents, which resulted in a construction fatality on any of your projects over the last 2 years?
YES NO
If the answer is “Yes,” please explain.
________________________________________________________________________
________________________________________________________________________
F. Is your firm’s current Workers’ Compensation Experience Modification Rate (EMR) equal to 1.5 or less?
YES NO
Provide your California Workman’s Compensation Modifier for each of the last three (3) years. __________________________________________________________________
G. Provide EMR verification (regardless of whether EMR is under or over 1.5) from State of California or from insurance company for the most recently completed year.
H. Has your firm been cited by OSHA in the past 5 years?
YES NO
If the answer is “Yes,” please explain.
________________________________________________________________________
________________________________________________________________________
I. Does your firm have a Small Business/Underutilized Business Outreach Program?
YES NO
If “Yes,” please include a summary of your efforts (up to one [1] page).
12. QUALITY CONTROL/QUALITY ASSURANCE PROGRAM (QC/QA)
A. Does your firm have a written quality control/quality assurance program?
YES NO
B. Will your firm have personnel permanently assigned and dedicated to QC/QA on this project?
YES NO
C. If “Yes,” state the names of all such personnel who will be assigned and individually list their specific duties:
Name, Title Specific Duties
___________________________________ ___________________________________
___________________________________ ___________________________________
___________________________________ ___________________________________
D. Provide brief description of your Quality Control/Quality Assurance Program:
_______________________________________________________________________
_______________________________________________________________________
E. Describe how your Program will be applied to this project:
_______________________________________________________________________
_______________________________________________________________________
13. BUSINESS CONSTRUCTION REVENUE
For the purposes of this prequalification questionnaire, "business construction revenue" shall be defined as payments to prospective Contractor for construction services as a Contractor.
A. Can you truthfully state that your firm has had an average annual business construction revenue of at least $3,500,000 (excluding any and all legal awards) over the last five (5) consecutive years?
YES NO
B. If the entity submitting this prequalification questionnaire is a Joint Venture, can the Joint Venture entity truthfully state that each member of the Joint Venture has had an average annual business construction revenue of at least $3,500,000 (excluding any and all legal awards) over the last five (5) consecutive years?
YES NO N/A
C. Can you provide audited financial statements (if requested) for the last ten (10) years?
YES NO
DO NOT INCLUDE FINANCIAL STATEMENTS WITH THIS PREQUALIFICATION QUESTIONNAIRE.
D. List average yearly volume of work for each of the past 5 years (revenue and amount of reinvestment income).
YEAR REVENUE/VOLUME REINVESTED INCOME
______________ __________________________ ________________________
______________ __________________________ ________________________
______________ __________________________ ________________________
______________ __________________________ ________________________
______________ __________________________ ________________________
______________ __________________________ ________________________
E. List value of work currently on backlog, with percent complete, as appropriate.
WORK VALUE %COMPLETE
____________________________________ ____________ ____________
____________________________________ ____________ ____________
____________________________________ ____________ ____________
____________________________________ ____________ ____________
____________________________________ ____________ ____________
____________________________________ ____________ ____________
16. DISCIPLINARY MEASURES HISTORY
A. Can you truthfully state that your firm has not been disqualified or barred from doing business with a public agency (e.g., federal, state, county, city, University of California System, California State University System, etc.) within the last fifteen (15) years?
YES NO
1. If the entity submitting this prequalification questionnaire is a Joint Venture, can the Joint Venture entity truthfully state that no member of the Joint Venture has been disqualified or barred from doing business with a public agency (e.g., federal, state, county, city, University of California System, California State University System, etc.) within the last fifteen (15) years?
YES NO N/A
17. MISCELLANEOUS REQUIREMENTS
A. Has your Firm ever refused to perform change order or warranty work requested by an Owner?
YES NO
If the answer is “Yes,” please explain.
________________________________________________________________________
________________________________________________________________________
B. What is your Firm’s procedure for answering an Owner’s request to perform warranty work?
Please describe:
________________________________________________________________________
________________________________________________________________________
C. Describe your firm's claim-avoidance strategy and/or philosophy:
________________________________________________________________________
________________________________________________________________________
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