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3578860247650Writing @ Work 00Writing @ Work -8915406324600003004820E-Portfolio00E-Portfolio:-1866905173980Name: ____________________________Date of Completion: ___________________Tutor Name: ________________________00Name: ____________________________Date of Completion: ___________________Tutor Name: ________________________ ContentsIntroduction………………………………………………………………………………………………………….....3Learning Outcomes…………………………………………………………………………………………3Assessment…………………………………………………………………………………………………….3Week One………………………………………………………………………………………………………………..4Activity Two……………………………………………………………………………………………………4Activity Three…………………………………………………………………………………………………5Activity Four…………………………………………………………………………………………………7Week Two…………………………………………………………………………………………………………………8Activity One…………………………………………………………………………………………………….9Activity Two………………………………………………………………………………………………….10Activity Three……………………………………………………………………………………………….11Activity Four………………………………………………………………………………………………….12Week Three…………………………………………………………………………………………………………….13Writing @ Work - IntroductionWelcome to your six-week courseThis course has been developed to help apprentices gain confidence when writing business documents at work, such as emails, business letters and reports. You will learn how writing in the workplace is different to the academic writing you were taught at school. This course has been designed using a blended-learning approach, which means that there will be a mixture of face-to-face learning with a tutor in a classroom and independent online learning that you will complete in your own time. The face-to-face element of the course will take place at your workplace every other week, the weeks in-between you will complete tasks online independently. All the resources you need to complete this course are available from the following site: OutcomesBy the end of this course, you will be able to:Understand the principles of business writingStructure your writing in a logical mannerWrite an effective emailAvoid making grammar, spelling and punctuation mistakesCreate a business letter in the correct formatPrepare a business reportAssessmentThis document is an e-portfolio which contains weekly tasks for you to complete. Please save a copy of it now, as the completed document forms 50% of your final grade. 25% will come from your contributions to online discussions via Padlet, and 25% from your in-class assessment in Week Six – The assessment will be set by your manager at work and you will have three tasks to choose from.“This course helped me at work by teaching me how to structure my writing and showed me how not to waffle on in emails” Joe Bloggs, 2018 (Past Student)“This course helped me at work by teaching me how to structure my writing and showed me how not to waffle on in emails” Joe Bloggs, 2018 (Past Student)4603564-258957Remember all the words begin with the letter c00Remember all the words begin with the letter cWeek One Activity 2 – The 5 C’s of Business WritingFirst, unscramble the 5 words1. olpmecte _______________________________________ 2. tcusoreuo _______________________________________3. tcrceor _________________________________________4. ieonscc _________________________________________5. ctyiral __________________________________________Next, match the words to their meaningsA. The message is clear 1. 2, 3, 4 or 5?B. The message has all the necessary information C. The message is respectful and considerateD. The message is brief and to the point – no waffle!E. The message is accurate – it contains facts 1138788431490The 5 C’s of Business Writing00The 5 C’s of Business WritingFinally, watch the video and fill in the table below. Remember to save your work. -6554526696300246690125823C__________ - The message is clearC__________ - The message has all the necessary informationC__________ - The message is respectful and considerateC__________ - The message is brief and to the point – no waffleC__________ - The message is accurate – it contains facts00C__________ - The message is clearC__________ - The message has all the necessary informationC__________ - The message is respectful and considerateC__________ - The message is brief and to the point – no waffleC__________ - The message is accurate – it contains factsActivity 3 – Examples of the 5 C’sType the best example for each of the 5 C’s in the boxes below. Then, justify why you have selected that example. 57692365914003747770359410I chose this example because: …………………………………………………………………………………………..………………………………………………………………………………………Please note, you can use bullet points or full sentences…………………….400000I chose this example because: …………………………………………………………………………………………..………………………………………………………………………………………Please note, you can use bullet points or full sentences……………………. CLARITY (CLEAR) Example3741420356809I chose this example because: …………………………………………………………………………………………..…………………………………………………………………………………………………………………………………………………………………………………………………400000I chose this example because: …………………………………………………………………………………………..…………………………………………………………………………………………………………………………………………………………………………………………………5715035433000 CONCISE Example 3735302312420I chose this example because: …………………………………………………………………………………………..…………………………………………………………………………………………………………………………………………………………………………………………………400000I chose this example because: …………………………………………………………………………………………..…………………………………………………………………………………………………………………………………………………………………………………………………5769231833600 CORRECT Example3808095319141I chose this example because: …………………………………………………………………………………………..…………………………………………………………………………………………………………………………………………………………………………………………………400000I chose this example because: …………………………………………………………………………………………..…………………………………………………………………………………………………………………………………………………………………………………………………5715030250800 COURTEOUS Example3807290305791I chose this example because: …………………………………………………………………………………………..…………………………………………………………………………………………………………………………………………………………………………………………………400000I chose this example because: …………………………………………………………………………………………..………………………………………………………………………………………………………………………………………………………………………………………………… COMPLETE Example571505522900 201930645414000Remember to save your work4348186337092The active voice video is on WordPress if you need a re-cap00The active voice video is on WordPress if you need a re-capActivity 4 – Active VoiceFirst, write your definition of active voice in the box below57444293401…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………00………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… Next, list three reasons for using the active voice in workplace writing1. 2. 3. Lastly, highlight the verb in each sentence and indicate whether it has been written in the active or passive voice. The first one has been done for you.1. A sales rep will be visiting this afternoon. Active2. The memo was sent by Iveta. Active/Passive3. I will be attending the meeting tomorrow. Active/Passive4. The email will be replied to by me this afternoon. Active/PassiveWeek TwoActivity 1 – Crossword Look at the clues and type your answer into the squares. Then format the crossword so that the font is the same size and centered (question one has been done for you as an example). If you are stuck on any of the answers, go to the Padlet under Week Two and ask your classmates/tutor for help.Parts of an emailA2T3T4A5CH6M7EN8TAcross6 Kind Regards is an example of one7 You start an email with a ........8 A brief summary of what the email is about???Down1 A file to be sent alongside the email2 The main part of the email (7,4)3 The person sending the email4 The name and contact details of the person sending the email5 The person who the email is to4740275-526740You can watch the video as many times as you like.00You can watch the video as many times as you like.Activity 2 – Email EtiquetteAfter watching the video on email etiquette, check your understanding by filling in the gaps below. 63800457835Poor email etiquette can damage your ____________, cause__________ and damage _________________. Including a clear subject line helps ____________ email easily from the inbox.Use ________ at the start of an email, rather than ‘Hey’ or ‘Yo’Avoid using _______________ unless you have been told to._________ casual words such as ‘cool’Proofread your email for ______________ and _______________ mistakes.Do not use too many __________ ________ as they make you seem _______________.To prevent using ‘Reply All’ use the ______ _______ instead. 00Poor email etiquette can damage your ____________, cause__________ and damage _________________. Including a clear subject line helps ____________ email easily from the inbox.Use ________ at the start of an email, rather than ‘Hey’ or ‘Yo’Avoid using _______________ unless you have been told to._________ casual words such as ‘cool’Proofread your email for ______________ and _______________ mistakes.Do not use too many __________ ________ as they make you seem _______________.To prevent using ‘Reply All’ use the ______ _______ instead. 1570001012933Hey Davey, How are you???? We have gotta get together soon to discuss the team building event nixt week. We are responsible for chosing the lunch manu. I think it will be cool!!!!!!!See u soonJimmy00Hey Davey, How are you???? We have gotta get together soon to discuss the team building event nixt week. We are responsible for chosing the lunch manu. I think it will be cool!!!!!!!See u soonJimmy38100669925 Subject: I’m sooooooo excited and I just can’t hide it!!!!00 Subject: I’m sooooooo excited and I just can’t hide it!!!!Next, read the email below and correct any errors that do not follow the email etiquette guidelines above. 4738910-564814Do the labels match your answers from Activity 1? 00Do the labels match your answers from Activity 1? Activity 3 – Label the emailDrag and drop the arrows from the bottom of the page into the correctposition on the email below (one has been done for you).1470552200660Receiver00Receiver431546071755Message Body00Message Body1518920149225Sender00Sender5235146984Closing00Closing285750097670Attachment00Attachment1407160155000Subject00Subject-6934791057Greeting00Greeting447599576559Signature00SignatureActivity 4 – Write an effective emailAfter watching the video for this activity, use the information below to write an email to your colleague. Once you have drafted your email, check that you have followed the email etiquette guidelines from activity 2. 68580136525Colleagues name: Jane SmithColleagues email address: j.smith@Reason for email: You need to arrange a meetingReason for meeting: Sales were down last monthAttachment: November Sales ReportYour availability: You should include 2 possible suggestions00Colleagues name: Jane SmithColleagues email address: j.smith@Reason for email: You need to arrange a meetingReason for meeting: Sales were down last monthAttachment: November Sales ReportYour availability: You should include 2 possible suggestions4435847636474Remember the 5 C’s and Active Voice from Week One…00Remember the 5 C’s and Active Voice from Week One…76962014573250072390020440650723900113665000723900801370001828802467438Week Three Activity One - Mind Map ................
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