Benchmarking Coding Productivity
Benchmarking Coding Productivity
Audio Seminar/Webinar
June 5, 2008
Practical Tools for Seminar Learning
? Copyright 2008 American Health Information Management Association. All rights reserved.
Disclaimer
The American Health Information Management Association makes no representation or guarantee with respect to the contents herein and specifically disclaims any implied guarantee of suitability for any specific purpose. AHIMA has no liability or responsibility to any person or entity with respect to any loss or damage caused by the use of this audio seminar, including but not limited to any loss of revenue, interruption of service, loss of business, or indirect damages resulting from the use of this program. AHIMA makes no guarantee that the use of this program will prevent differences of opinion or disputes with Medicare or other third party payers as to the amount that will be paid to providers of service.
As a provider of continuing education the American Health Information Management Association (AHIMA) must assure balance, independence, objectivity and scientific rigor in all of its endeavors. AHIMA is solely responsible for control of program objectives and content and the selection of presenters. All speakers and planning committee members are expected to disclose to the audience: (1) any significant financial interest or other relationships with the manufacturer(s) or provider(s) of any commercial product(s) or services(s) discussed in an educational presentation; (2) any significant financial interest or other relationship with any companies providing commercial support for the activity; and (3) if the presentation will include discussion of investigational or unlabeled uses of a product. The intent of this requirement is not to prevent a speaker with commercial affiliations from presenting, but rather to provide the participants with information from which they may make their own judgments.
AHIMA 2008 Audio Seminar Series ?
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American Health Information Management Association ? 233 N. Michigan Ave., 21st Floor, Chicago, Illinois
Faculty
Donna Wilson, RHIA, CCS
Donna Wilson is the Revenue Integrity Manager for Roper St. Frances Healthcare, Charleston, SC. Donna has served on several AHIMA and other national workgroups to define coding practices and is a distinguished member of the SCHIMA. She has published and spoken on a variety of coding and data quality issues. She can reached at Donna.Wilson@
Rose T. Dunn, RHIA, CPA, FACHE
Rose T. Dunn is a past president of AHIMA, noted author, and respected public speaker. Rose owns First Class Solutions, Inc., a consulting firm that serves HIM departments nationwide. She is known for her work on productivity standards and was the 1996 distinguished member of AHIMA. She can be reached at Rose@
AHIMA 2008 Audio Seminar Series
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Table of Contents
Disclaimer ..................................................................................................................... i Faculty .........................................................................................................................ii Objectives ..................................................................................................................... 1 Agenda ........................................................................................................................ 1 Impact of Coding Professionals........................................................................................ 2 The Makings of the Book ................................................................................................ 2 Workgroup Participants................................................................................................... 3 Goals of the Project........................................................................................................ 3 Polling Question 1 .......................................................................................................... 4 Findings and Recommendations - Quantity ...................................................................... 4
Quantity-Defining Record Types .......................................................................... 5 Quantity-Defining What's Involved ....................................................................... 5 Quantity-Defining What's Excluded ...................................................................... 6 Quantity-What Enhances Performance ................................................................. 6 Quantity-What Detracts from Performance ........................................................... 7 Quantity-Survey Data ......................................................................................... 7 Quantity Expectations ......................................................................................... 8 Polling Question 2 .......................................................................................................... 8 Reasons Why There Are Differences ................................................................................ 9 What your CFO Might Say ............................................................................................... 9 AHIMA vs. HFMA...........................................................................................................10 Presenting the Information to Your Administrator ............................................................10 Capturing Your Own Data ..............................................................................................11 Establishing the Standard Minutes ..................................................................................11 Expectation Alternatives.................................................................................................12 How many Coders do you need? ....................................................................................12 What is a FTE?..............................................................................................................13 How Many Coders are Needed........................................................................................13 Presenting the Information to Your Administrator ............................................................14 Time Study...................................................................................................................14 Presenting the Information to Your Administrator ............................................................15 Look at Environment .....................................................................................................15 Polling Question 3 .........................................................................................................16 Findings and Recommendations ? Quality .......................................................................16 Quality-Variables to the Quality ..........................................................................17 Quality-Variables to the Quality ..........................................................................17 Quality-Benchmarking Tools ...............................................................................18 Quality-Documentation Improvement Techniques ................................................19 Quality-Training for Physicians and Coders= Who is your Audience? ......................19 Quality-Regulatory Oversight of Quality ...............................................................20 Quality-Preparation for RACs ..............................................................................20
(CONTINUED)
AHIMA 2008 Audio Seminar Series
Table of Contents
Survey Shortcomings.....................................................................................................21 Next Survey..................................................................................................................21 There's More in the Book ...............................................................................................22 Resources ...............................................................................................................22-23 Disclaimer ....................................................................................................................23 Audience Questions.......................................................................................................24 Audio Seminar Discussion and Audio Seminar Information Online.................................24-25 Upcoming Audio Seminars ............................................................................................25 Thank You/Evaluation Form and CE Certificate (Web Address) ..........................................26 Appendix ..................................................................................................................27
Resource/Reference List .......................................................................................28 CE Certificate Instructions
AHIMA 2008 Audio Seminar Series
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