EXAMPLE OF JOB DESCRIPTION - Construction Youth
JOB DESCRIPTION
| | |
|Job Title |Operations Manager |
|Location |London – Building Centre, WC1E 7NT. |
| |Some travel to Wales and within UK for project delivery including occasional overnight stays |
| | |
|Reports to |CEO |
|Supervisory/Managerial responsibility | |
| |Operations team based in London and Wales |
|Hours |Full time |
|Main Purpose of the Role: (Job Summary) |
|Day-to-day management of the Trust’s operations; Ensuring all programmes, contracts and projects are delivered on time and in line with targets, goals, plans|
|and expectations of internal and external stakeholders; Leading on the Trust’s relationship management with partners and stakeholders |
|Key Tasks and Responsibilities: (Job Content) |
| |
|Day-to-day management of the Trust’s operations to ensure smooth & efficient delivery and implementation of activities, programmes and plans |
|Translating the Trust’s decisions, strategies and funding agreements into clear and actionable operational deliverables, targets, goals and KPIs |
|Ensuring that clear implementation plans are in place detailing what actions need to be taken, by when and by whom, in order to meet deliverables, targets, |
|goals and KPIs |
|Establishing and managing robust systems to monitor and report on progress and achievement against deliverables, targets, goals and KPIs, ensuring remedial |
|action is taken where necessary |
|Line-management of operations team, ensuring all team members have clear objectives, as well as appropriate supervision, performance management and |
|professional development |
|Developing and continuously improving the Trust’s programmes and services to maximize impact for young people and meet/exceed expectations of stakeholders |
|Setting up and overseeing account management systems and processes to ensure the Trust manages its relationships with funders, employer and school partners |
|and other stakeholders effectively and efficiently |
|Ensuring robust management and delivery of external contracts and funding partnerships, including: |
|Liaison with business development team on potential new contracts/projects, capacity to deliver, resource planning etc |
|Handover of new business to operations team once funding and/or contract is secured including establishing audit trail and ensuring appropriate written |
|agreements are in place |
|Ensuring expectations of client/funder including clear deliverables such as outputs, KPIs, reporting requirements etc are agreed and understood and client |
|needs are fully meet |
|Clear delivery and account management plan for each project including outlining who, what, where, when, ensuring projects are appropriately resourced |
|Monitoring delivery against plan and taking timely remedial action where necessary to ensure deliverables are achieved and expectations are met |
|Ensuring monitoring and reporting requirements and expectations are fully met |
|Establishing, managing and continuously improving the Trust’s systems and procedures including appropriate data collection and record-keeping to ensure the |
|Trust’s operations are delivered consistently, efficiently, safely and in line with expectations of internal and external stakeholders |
|Establishing and managing robust systems to effectively measure and evaluate outcomes and impact |
|Ensuring the Trust has appropriate policies in place and that these policies are adhered to across the organization; Lead responsibility for Safeguarding and|
|Health & Safety |
|Managing the Trust’s HR, Admin, IT and central resources |
|Senior leadership responsibility: working with Chief Executive and Board of trustees on the long-term strategy and governance of the Trust and deputising for|
|Chief Executive |
| |
|To support the CEO and Board of Trustees on the development and delivery of the Trust’s business plan |
| |
|Any other duties that may be relevant to the role and agreed by the CEO. |
|It is agreed that the above summary is a brief and concise description of the job. |
| |
|Job Holder: (Name/Signature) |Date: |
| | |
| |DATE: |
|Approved By: (Name/Title/Signature) |Date: |
| | |
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