Cneo-nceo.ca



Job Posting

Bilingual Resource Specialist and

Translator

Community Navigation of Eastern Ontario (CNEO), provider of 211 services, is a non-profit community agency that offers Information and Referral services. 211 is an easy to remember, non-emergency telephone number that connects callers to a full range of community, social, government and health services in Ontario. We also publish a variety of documents and specialized lists by using a computerized database of community services which has been created and maintained by CNEO.

Scope:

We are presently looking for someone who will spend their work load as both a Bilingual Resource Specialist and a Translator. This candidate would report to the Data Manager.

The ideal candidate for this position will require:

• An excellent fluency in English and French, written and spoken

• Ability to perform English to French and French to English translations

• Have college and/or university experience (completed or in progress)

• Excellent communication skills (interpersonal, written/documentation, listening)

• Have some office experience (either clerical and/or administrative)

• Ability to work with speed, accuracy and consistency and occasionally within tight deadlines

• Strong technical and computer skills including all softwares within Microsoft Office, as well as skills such as writing, editing and researching

• Experience with Memsource is considered an asset

• Have some experience pertaining to the human services sector and working with vulnerable populations

• Excellent attention to detail, strong organizational skills, the ability to maintain consistency, and the ability to remember detailed information and to concentrate

• Ability to multitask and to work collaboratively within a team

• Be flexible to work in a rapidly changing environment

Overall Responsibility

The Bilingual Resource Specialist/Translator is responsible for updating, editing, creating and maintaining database records in accordance with current data standards. They are responsible for high quality translation of records (English/French) and ensuring consistency, clarity and accuracy within the database.

They will also be responsible to support the translation of various documents, including social media posts, reports, communications, etc. as requests come in.

Key areas of responsibility

• Input of data received from various organizations or agencies

• Translation and verification of bilingual database record information (English to French, French to English)

• Liaising with agencies to gather and verify record information including programs offered, areas served and all other pertinent details

• Research of new services or programs and record creation for the database

• Updating the database so that the database remains current, accurate and adheres to professional standards

• Translation of various documents as required

• Various administrative tasks and other office related duties (ex: proofreading documents, creation of interactive maps and seasonal lists, etc.)

Additional Information:

• Direct applications to juliel@cneo-nceo.ca

• Enter email subject field as followed: BRS_(Your First Name)_(Your Last Name)

• Only fluently bilingual candidates will be considered (English and French)

• Cover letter demonstrating ability to fill the role and availabilities required

• Full-time work between Monday and Friday (35 hours per week)

• Contract starting as soon as possible and ending on August 24th, 2021

• $19.37 per hour

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