IBM
How to Completely Remove DE 1.3.x.x from Your System
This document will outline the steps the user needs to take to manually remove DE from their machine(s). This should be only used as a method to clean up a failed DE install or uninstall attempt, and the preferred method of removing DE is to run si_inst.sh/cmd –c.
Removing from Unix-based Systems
These are the steps to be taken to remove DE from Unix machines, including Linux, Solaris, AIX, and HP.
1. Remove the /var/ibm/common directory.
2. Remove the /usr/ibm/common directory.
3. Clean up the /tmp directory, by removing the acu_de.log file.
4. Remove the /tmp/ directory, where is the id of the user that installed DE (e.g. “root”).
5. Remove all DE references from the /etc/inittab system file. The DE entries should be delimited by “#Begin AC Solution Install block” and “#End AC Solution Install block”. Remove all of the text between those delimiters, and the delimiting text, as well.
Removing DE from Windows-based Systems
These are the steps to be taken to remove DE from Windows machines, including, but not limited to Windows 2000, Windows XP, Windows 2003 Server, and Windows Vista.
1. In the Windows Task Manager, look for a process named jservice.exe, and if it is listed, select it and click End Process. Click OK on the resulting pop-up.
2. Remove the C:\Program Files\IBM\Common directory.
3. Clean up the system %TEMP% directory by removing the acu_de.log file, if it is there.
4. Remove the %TEMP%\ directory, where is the id of the user that installed DE (e.g. “Administrator”), if it is there.
5. In the Windows Services panel (Start -> Settings -> Control Panel -> Administrative Tools -> Services), ensure that the “IBM ADE Service” entry does not exist. If it does exist, make sure it is not started, and attempt to delete the service entry from the list. Windows may not allow this, however, but it should be safe to leave the name in the list, as long as it is not in the Started state.
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