SAP Business One Administrator's Guide
Administrator's Guide SAP Business One 10.0 PL02 Document Version: 1.2.1 ? 2020-07-01
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SAP Business One Administrator's Guide
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? 2020 SAP SE or an SAP affiliate company. All rights reserved.
SAP Business One Administrator's Guide Typographic Conventions
Table of Contents
Document History...................................................................................................................................... 7
1
Introduction ...................................................................................................................................9
1.1 Application Architecture.................................................................................................................. 9
1.2 Application Components Overview ............................................................................................... 10
Server Components....................................................................................................... 10
Client Components ........................................................................................................ 12
1.3 Downloading Software................................................................................................................... 13
1.4 Related Websites ........................................................................................................................... 14
2
Prerequisites ................................................................................................................................ 16
2.1 Constraints .................................................................................................................................... 17
2.2 User Privileges ............................................................................................................................... 17
3
Installing SAP Business One...................................................................................................... 19
3.1 Installing Server Components ....................................................................................................... 19
Installing the Browser Access Service...........................................................................24
Installing the Service Layer............................................................................................26
Installing Web Client ......................................................................................................29
Installing Electronic Document Service.........................................................................30
3.2 Installing Client Components ........................................................................................................ 31
3.3 Installing the Microsoft Outlook Integration Component (Standalone Version)..........................33
4
Installing SAP Crystal Reports, version for the SAP Business One Application ................35
4.1 Installing SAP Crystal Reports, version for the SAP Business One application ........................... 35
4.2 Running the Integration Package Script ....................................................................................... 37
4.3 Updates and Patches for SAP Crystal Reports, version for the SAP Business One application ..38
5
Uninstalling SAP Business One ................................................................................................ 39
5.1 Uninstalling SAP Business One Client Agent ................................................................................40
5.2 Uninstalling the Integration Framework........................................................................................40
6
Upgrading SAP Business One................................................................................................... 42
6.1 Upgrade Methods ..........................................................................................................................42
6.2 Supported Releases ......................................................................................................................43
6.3 Upgrade Process ...........................................................................................................................43
Upgrading SAP Business One Databases and Components.........................................44
Upgrading the SAP Business One Client ....................................................................... 51
Upgrading SAP Business One Add-Ons ........................................................................ 51
6.4 Performing Silent Upgrades .......................................................................................................... 53
7
Performing Post-Installation Activities....................................................................................55
7.1 Working with the System Landscape Directory ............................................................................ 55
Logging on to the System Landscape Directory Control Center ..................................56
SAP Business One Administrator's Guide Table of Contents
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Enabling the Single Sign-on Function............................................................................56 Managing Site Users ...................................................................................................... 56 Enabling Dynamic Encryption Keys for the Data in Company Databases .................... 57 Exporting and Importing Configuration File .................................................................. 58 Adding Services in the System Landscape Directory ................................................... 58 Mapping External Addresses to Internal Addresses ..................................................... 59 7.2 Configuring Services .....................................................................................................................60 License Control Center .................................................................................................. 61 Job Service..................................................................................................................... 62 Pictures Folder...............................................................................................................66 Service Layer .................................................................................................................66 SBO DI Server ................................................................................................................ 67 Fax Services ................................................................................................................... 67 Report Scheduling ......................................................................................................... 67 SAP Business One Workflow ......................................................................................... 67 Web Client...................................................................................................................... 67 7.3 Enabling External Access to SAP Business One Services ............................................................69 Choosing a Method to Handle External Requests.........................................................69 Preparing Certificates for HTTPS Services ................................................................... 70 Preparing External Addresses ........................................................................................71 Configuring Browser Access Service ............................................................................ 75 Mapping External Addresses to Internal Addresses ..................................................... 76 Accessing SAP Business One in a Web Browser........................................................... 77 Monitoring Browser Access Processes......................................................................... 78 Logging........................................................................................................................... 78 7.4 Configuring the SAP Business One Client..................................................................................... 79 7.5 Assigning SAP Business One Add-Ons ......................................................................................... 79 7.6 Performing Post-Installation Activities for the Integration Framework .......................................80 Maintaining Technical Settings in the Integration Framework ..................................... 81 Maintenance, Monitoring and Security .........................................................................82 Technical B1i User.......................................................................................................... 83 Licensing ........................................................................................................................ 83 Assigning More Random-Access Memory (RAM).........................................................83 Changing Integration Framework Server Ports ............................................................ 84 Changing Event Sender Settings...................................................................................84 Changing SAP Business One DI Proxy Settings ............................................................ 87 Using Proxy Groups ....................................................................................................... 89 Integration Framework-Related Information About Dashboard Widgets for the Cockpit ........................................................................................................................................90
8
Performing Centralized Deployment ........................................................................................92
8.1 Registering SAP Business One Installation CD ............................................................................. 92
8.2 Registering and Unregistering Logical Machines.......................................................................... 94
Registering Logical Machines ........................................................................................ 94
Unregistering Logical Machines ...................................................................................101
Upgrading SLD Agent Service ..................................................................................... 102
Starting SLD Agent Service ......................................................................................... 103
8.3 Installing and Uninstalling Client Components ........................................................................... 104
Installing Client Components ...................................................................................... 104
Uninstalling Client Components.................................................................................. 105
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? 2020 SAP SE or an SAP affiliate company. All rights reserved.
SAP Business One Administrator's Guide Table of Contents
8.4 Registering Database Instances on the Landscape Server ........................................................ 106 Backing Up Database Instances .................................................................................. 106
8.5 Deploying and Upgrading Databases .......................................................................................... 107 Deploying Databases ................................................................................................... 107 Upgrading Databases .................................................................................................. 108
9
Maintaining Databases ............................................................................................................. 110
9.1 Database Server Administration ..................................................................................................110
Starting and Stopping Database Services....................................................................110
Weekly Tasks ................................................................................................................ 111
Regular Tasks................................................................................................................ 112
Backing Up Databases..................................................................................................115
Restoring Databases.....................................................................................................119
9.2 Data Transfer Workbench for SAP Business One ....................................................................... 123
9.3 Stored Procedures ...................................................................................................................... 124
10 10.1 10.2
10.3 10.4
10.5
10.6 10.7 10.8
10.9
Managing Security in SAP Business One ............................................................................... 132 Technical Landscape ................................................................................................................... 132 User Administration and Authentication..................................................................................... 133
User Types ................................................................................................................... 133 Standard Users ............................................................................................................ 134 User Management........................................................................................................ 138 User Authentication ..................................................................................................... 144 Authorization ............................................................................................................................... 145 Network and Communication Security ....................................................................................... 145 Communication Channels ........................................................................................... 145 Configuring Services with Secure Network Connections ........................................... 147 Security Certificate Verification During SSL Communication .................................... 152 SSL Encryption ............................................................................................................ 155 Data Storage Security ................................................................................................................. 156 Data Storage ................................................................................................................ 156 Data Encryption ........................................................................................................... 156 Exporting Configuration Files ...................................................................................... 158 Importing Configuration Files ...................................................................................... 158 Backing Up and Restoring the License Assignment.................................................... 159 Configuration Logs and User Settings......................................................................... 160 Database Authentication..............................................................................................................161 SAP Business One Authentication and Authorization ................................................................ 162 Restricting Database Access....................................................................................... 162 Changing Security Levels ............................................................................................ 162 Application Security .................................................................................................................... 164 B1_SHR Folder Permissions ........................................................................................ 164 Queries ......................................................................................................................... 164 Add-On Access Protection .......................................................................................... 165 Dashboards.................................................................................................................. 165 Browser Access ........................................................................................................... 166 Security Information for Integration Solutions ........................................................... 166 Security Solutions for Microsoft SQL Server and Database Tips ............................................... 168 Upgrading Microsoft SQL Server................................................................................. 168 Securing Microsoft SQL Server ................................................................................... 168
SAP Business One Administrator's Guide Table of Contents
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Revoking Guest Access to the msdb Database........................................................... 170 10.10 Data Protection and Privacy......................................................................................................... 171 10.11 Other Security Recommendations............................................................................................... 171
11 Troubleshooting ........................................................................................................................ 173
12 Getting Support......................................................................................................................... 176 12.1 Using Online Help and SAP Notes ............................................................................................... 176
Appendix ..................................................................................................................................................177 Appendix 1: List of Default Ports for Different Server Components ........................................................177
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? 2020 SAP SE or an SAP affiliate company. All rights reserved.
SAP Business One Administrator's Guide Table of Contents
Document History
Version 1.0 1.1
Date 2019-10-30 2020-01-06
1.2
2020-04-13
Change
First version.
? Section 2: SAP Business One supports Microsoft Office 2019. ? Section 3.1.1: Browser access service is supported. ? Section 3.2: A new section about installing the Service Layer. ? Section 3.3: A new section about installing Web Client for SAP Business
One. ? Section 7.2.8: A new section about configuring Web Client.
? Section 1.2.1: A new server component Electronic Document Service is added.
? Section 2: SAP Business One also supports Microsoft SQL Server 2016 and 2019.
? Section 3.1: You can install the Service Layer, Web Client and Electronic Document Service using either SAP Business One Setup Wizard or SAP Business One Components Wizard.
? A new section 3.1.4 about installing Electronic Document Service is added.
? Section 3.1.2, Section 3.1.3 and Section 8.2.1.1: Installing Windows PowerShell 5 or the higher version is a prerequisite for the Component Setup Wizard.
? Section 4: As of 10.0 PL02, SAP Business One supports SAP Crystal Reports 2016 SP7, version for the SAP Business One application.
? Section 7.1.6: The Service Layer can be added in the SLD. ? Section 7.2.2.2: Ensure that you have installed the Service Layer before
you install the job service in version SAP Business One 10.0 PL02 or higher. ? Section 7.3.6: You can access SAP Business One in the following Web browsers: o Microsoft Edge o Apple Safari (Mac and IPad) ? Section 10.4.3 ? Three new sections 10.4.3.1, 10.4.3.2 and 10,4.3.3about security certificate verifications for the client components, Service Layer and Web Client are added. ? Section 10.5.2: A new section about data encryption. ? Section 10.8.5: A new section about the security of Browser Access. ? Appendix 1: The default port for Electronic Document Service is 7299.
SAP Business One Administrator's Guide Document History
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? 2020 SAP SE or an SAP affiliate company. All rights reserved.
7
Version 1.2.1
Date 2020-07-01
Change
? Section 7.1.6: You can add Web Client in the System Landscape Directory.
? Section 7.3: o You can enable external access to Web Client for SAP Business One. o Section 7.3.3.1: You can configure a nginx reverse proxy.
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? 2020 SAP SE or an SAP affiliate company. All rights reserved.
SAP Business One Administrator's Guide Document History
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