Agile Project Management with Scrum
M
Agile Project Management with Scrum
Ken Schwaber
PUBLISHED BY Microsoft Press A Division of Microsoft Corporation One Microsoft Way Redmond, Washington 98052-6399
Copyright ? 2004 by Ken Schwaber
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher.
Library of Congress Cataloging-in-Publication Data Schwaber, Ken.
Agile Project Management with Scrum / Ken Schwaber. p. cm.
Includes index. ISBN 0-7356-1993-X 1. Computer software--Development. 2. Project management. software development) I. Title.
3. Scrum (Computer
QA76.76.D47S32 2003 005.1--dc22
2003065178
ISBN: 978-0-7356-1993-7
Printed and bound in the United States of America.
19 20 21 22 23 24 25 26 27 LSI 8 7 6 5 4 3
Distributed in Canada by H.B. Fenn and Company Ltd.
A CIP catalogue record for this book is available from the British Library.
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This book expresses the author's views and opinions. The information contained in this book is provided without any express, statutory, or implied warranties. Neither the authors, Microsoft Corporation, nor its resellers or distributors will be held liable for any damages caused or alleged to be caused either directly or indirectly by this book.
Acquisitions Editors: Linda Engelman and Robin Van Steenburgh Project Editor: Kathleen Atkins Indexer: Bill Meyers
Body Part No. X10-25679
[2013-03-08]
Dedicated to ScrumMasters
Contents
Foreword: Mike Cohn
ix
Foreword: Mary Poppendieck
xi
Acknowledgments
xv
Introduction
xvii
1 Backdrop: The Science of Scrum
1
Empirical Process Control
2
Complex Software Development
4
The Skeleton and Heart of Scrum
5
Scrum Roles
6
Scrum Flow
7
Scrum Artifacts
9
Product Backlog
10
Sprint Backlog
12
Increment of Potentially Shippable Product Functionality
12
2 New Management Responsibilities
15
The ScrumMaster at MetaEco
16
The Situation at MetaEco
16
The ScrumMaster in Action
16
The ScrumMaster's Value
17
The Product Owner at MegaEnergy
18
The Situation at MegaEnergy
18
The Product Owner in Action
19
The Product Owner's Value
20
The Team at Service1st
21
The Situation at Service1st
21
The Team in Action
22
The Team's Value
23
3 The ScrumMaster
25
The Untrained ScrumMaster at Trey Research
26
What Was Wrong
27
Lessons Learned
28
v
vi Contents
The Untrained ScrumMaster at Litware
29
What Was Wrong
29
Lessons Learned
30
Overzealous at
31
Being Right Isn't Everything
31
Lessons Learned
32
Wolves at MegaFund
33
The Wolves Strike
34
Lessons Learned
35
4 Bringing Order from Chaos
37
The Situation at Service1st
38
Application of Scrum
39
Lessons Learned
41
The Situation at Tree Business Publishing
42
Application of Scrum
44
Lessons Learned
45
The Situation at Lapsec
46
Application of Scrum
48
Lessons Learned
50
5 The Product Owner
53
Customer and Team Collaboration
54
Getting Service1st's Management Back in Action
55
Sprint Review Meeting
56
Lessons Learned
57
Fixing the Problem of XFlow at MegaFund
57
Addressing the Problem
58
Lessons Learned
60
Company Goals at TechCore
60
How Scrum Helped TechCore
61
Lessons Learned
63
Company Goals at MegaBank Funds Transfer System
63
How Scrum Helped FTS
64
Lessons Learned
64
6 Planning a Scrum Project
Managing Cash at MegaBank The Two-Day Sprint Planning Meeting Lessons Learned
Certified ScrumMasters Take on Return on Investment (ROI) MLBTix How the Teams Respond to This Exercise Lessons Learned
7 Project Reporting--Keeping Everything Visible
New Project Reporting at the MegaEnergy Title Project Solving the Problem Lessons Learned
Getting More Information at MegaBank Solving the Problem Lessons Learned
Not Everything Is Visible at Service1st The Reality Lessons Learned
8 The Team
Team Formation at Service1st Learning Who's the Boss: The Transition Learning to Engineer Better: The Transition Learning to Self-Organize: The Transition Estimating Workload: The Transition Learning to Have Fun While Working: The Transition
Giving the Team a Chance at WebNewSite Background Lessons Learned
9 Scaling Projects Using Scrum
Scaling at MegaFund Approach Lessons Learned
Contents vii
67
69 69 73 74 74 78 80
83
84 86 91 92 93 94 95 96 98
101
102 104 105 107 110 114 116 116 117
119
120 120 121
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