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Are you a Customer Service Superstar? Are you looking for a fulfilling role that helps animals in need? If so this may be the opportunity for you!Or A great opportunity to be part of our awesome front of house team for the summer period. Customer Service Team Leader – Front of House Contract type: Fixed Term, Part Time Position, December to February (3 months)Hours: 20PW (Friday 10AM-330PM and Saturday/Sunday 8.30AM – 430PM)Centre: SPCA Auckland Centre (based in Mangere)About the roleWe are looking for a friendly, positive, organised person to join the awesome team that work on our busy adoptions desk. You will be responsible creating the first impression our customers receive when walk through our doors, so you must have a warm and welcoming attitude and excellent customer service skills. This is a fixed term role created to assist with the high number of animal adoptions we do over the busy summer period. Responsibilities include retail sales, managing donated items, administration and processing animal adoptions. What we can offer youMake an actual difference for New Zealand’s animalsWork with highly passionate peopleOnsite parking What we need from you Our ideal Candidate will:Have excellent communication and customer service skillsHave a friendly and positive attitude, and strong interpersonal skillsHave an understanding of animal welfare (animal handling experience or qualification preferred)Have excellent administration and organisation skillsBe able to cover/swap shifts as requiredHave excellent computer skills, including experience with POS programmes and invoicesBe proactive and enjoy working in a team environmentDemonstrate empathy and resilienceHave the ability to work in a fast paced environmentHave a love for working with both people and animals.Who we are SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. Does this sound like the ideal role for you? If you match the above criteria, please apply now! To find out more about us, go here without a cover letter stating why you feel you are suited to this role, will NOT be considered. ................
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