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Job Title:Te Pou Taunaki / Cultural Support WorkerDepartment:OperationsResponsible to:Clinical Manager (Drug Treatment Programme - DTP)(Dotted line to Pou Tikanga)Purpose Statement:Provide cultural support for DTP Clients, Te Taiwhenua o Heretaunga staff and assist Clinical Manager with tikanga, cultural practice and training.Mission:Mauri ora ki te Mana MāoriRealising Whānau PotentialValues:Kotahitanga: We are kaupapa driven and work with each other and others to enhance Whānau potential.Whānaungatanga: We are customer/whānau driven and actively foster and form positive relationships, partnerships, alliances and connections.Kaitiakitanga: We exhibit custodianship and are stewards of our resources to advance the kaupapa.Whakamana: We are outcome focused and recognise, respect and uphold mana.Relationships:Internal – Clinical Manager, DTP Staff, Pou Tikanga, wider TToH organisation and whanauExternal – Corrections Staff, Whanau, Hapu and Māori Community, TToH Community, Tangata Client, TToH Stakeholders, Kawa Whakaruruhau, DHB and other health and social service providersVCA Role: Not a Core Children’s worker Structure:Refer to Structure ChartKey AccountabilitiesKaupapa Te Taiwhenua o HeretaungaContribute to the delivery of effective and integrated services as part of a team and individuallyWork with manager and colleagues in a respectful and professional manner at all times maintaining focus on the kaupapa, and doing what it takes to advance the kaupapaHave an awareness of the wider support network that TToH offers whānauUnderstand and promote all aspects of the TToH KaupapaAdhere to and apply TToH values in all aspects of TToH’s workParticipate in TToH kaupapa activities, including karakia, waiata and marae nohoTake opportunities for cultural development to advance understanding, competence and contribution to the kaupapaAdhere to organisational and professional quality standards and work within team to promote continuous improvement of policies, procedures and practicesParticipate in regular peer supervision and/or professional supervisionWork in a reflective manner and take opportunities for self-developmentHealth and SafetyWork safely and keep others safe at work, maintaining familiarity with health and safety policy and proceduresPromote and participate in health and safety, maintaining a safe workplace, and ensuring that any safety equipment is used correctly at all timesComply with established health and safety policies and current NZ legislationWhānau Ora PracticeDevelop understanding of the communities that TToH works withBe responsive to whānau needs and apply a holistic approach to aligning those needs, priorities and aspirations with the care and support they are offered Apply Te Ao Māori world view, tikanga and TToH values, to establishing trust, building rapport, and working with whānauSet high expectations of success in outcomes for whānau. Empower, motivate, and build whānau capability and connectedness; support whānau toward achieving independence.Build and maintain knowledge and understanding of TToH values and internal/external channels of care and support available for whānauWork collaboratively with other TToH staff to enable the provision of flexible and integrated care and support for whānauBuild long-term relationships between TToH and whānau through contract activities, values-based support and cultural connectionReferrals and AdministrationLead cultural assessment activities, gather relevant information and contribute to treatment and recovery planningWhere indicated and as appropriate, seek cultural input and liaison in relation to referrals received Complete all documentation and administration relating to clients as required by the service delivered including keeping client records updated in databasesComplete all reports, assessments, client notes and gather statistics as requiredSupport Individual and Group Addiction ServicesProvide culturally responsive and respectful support of Alcohol and other Drug assessment and treatment to clients (and where appropriate, their whānau) communicating and engaging effectively, and approaching situations in a manner that is meaningful and relevant to whānauSupport the development of individual care and treatment plans for client/whānau based on assessed needs and agreed interventionsDeliver one on one and group counselling programmesPrepare and support participants for and during group-work Promote group therapy-based activities and shared rehabilitationDeliver education workshops and group programmesManage group process effectively facilitating collaborative learning within the group setting ensuring the physical, psychological and emotional safety of participantsProvide feedback to participantsEvaluate delivery and participant/whānau feedbackProfessional ConductEnsure all Clinical Policies, Protocols, Standard Operating Procedures, Practice Guidelines and Practice Standards relevant to your work are upheldEstablish and maintain effective networks and with peers in community services and other related agenciesPositively promote TToH AoD services to current and future users of the ServicesReflect on and evaluate your own values, priorities, interests and effectivenessCarry out all services in a safe manner maintaining professional boundaries and working with clients in a way that preserves your wellbeing and an effective therapeutic relationship with the clientMaintain awareness of self, monitoring own wellbeing and responses, and receiving feedback from peers, manager and supervisor in a reflective mannerMaintain personal conduct consistent with being an AoD professional and consistent with the assigned work context. When working from third party premises, respect their rules and expectations including dress and personal conduct relating to safety. Declare and manage potential or actual conflicts of interest relating to client allocationsMeet the requirements under the Health Practitioners Competence Assurance Act 2003Meet the requirements of your registered body (if relevant) e.g. DAPAANZ, NZAC, SWRBRespect the rights of whānau and their families and whānau under the Code of Health and Disability Services Consumers’ RightsProfessional DevelopmentComplete all orientation and mandatory training requirements as directedAttend Supervision on a regular basis as per supervision contractUse supervision sessions appropriately to maximise valueParticipate in approved research and evaluation activities and projects as negotiated via the managerParticipate in education and/or training courses to ensure up to date knowledge in the fields of mental health, drug and alcohol disorders and treatments, and cultural competencies, as appropriate to the role Take responsibility for own professional development and incorporate new knowledge into your practiceTeamBe a resource to the team. Work collaboratively, taking responsibility to maintain positive relationships with peers and team members; contribute and share knowledge, skills, abilities to achieve organisation and whānau goalsInitiate and nurture effective working relationships with team members, experts and networksManage workload in accordance with all relevant standards and contract requirements, meeting assigned milestones and targetsCarry out assigned duties as directed by manager, remaining flexible and able to carry out different tasks or work in different teams as requiredPrioritise attendance at Team meetings to ensure consistent messaging and understanding, and delivery of care and support to whānau or colleaguesProvide support and training to others as part of in-service training in areas of expertiseCultural Support and LeadershipReflect the principles of Te Tiriti o Waitangi and Kaupapa Māori in service delivery, policies procedures and practices.Provide responsive cultural advice and support to Clinical Manager and staff, in particular DTP staff.Provide cultural competency and supervision of all staff and cultural input into projects.Support, facilitate and contribute to Te Toi Huarewa development programmes and practices (i.e. powhiri, karakia, waiata, tikanga training, noho marae)Support staff in coordinating and facilitating hui and powhiri.Help maintain and improve tikanga Māori practices into staff daily work routines.Support Clinical Manager and staff as required to build and maintain key Māori community and stakeholder relationships.Ensure staff are competent and confident in Te Toi HuarewaEnsure staff know how to access specialised tikanga practises eg Whakanoa (blessing) etc.Create and sustain a culturally therapeutic and physically safe environment for clients, whānau and staff.Ensure kaimahi work within TToH Te Amorangi (Cultural Leadership pillars) and values, principles and policies and applicable legislation.Te Amorangi (Cultural Leadership Pillars)Te Toitumanako – Advocate the shared vision, purpose of Te Taiwhenua o Heretaunga. Establish and support a shared leadership approach within the organisation, and transferring tikanga values, such as haere tahi (progressing together), mahi tahi (working together), noho tahi (staying together), collective ownership of kaupapa and further direction.Te Toi Huarewa – Culturally driven, culturally anchored practice in Te Ao Māori. Actively participate in development and implementation of the cultural aspects of Te Taiwhenua o Heretaunga kaupapa activities including powhiri, noho marae, tikanga, te reo sessions and waiata practices, staff meetings etc.Te Toiwaiora – The wellbeing of people and our organisation (Wairua, mauri), engaged organisation. Actively support all health and safety initiatives and self-wellbeing from a cultural prospective. Wānanga with yourself – self-reflection, the use of whanaungatanga as a tool to connect and build. Help support and develop a culture of support, caring, and understanding, based on the concepts of tika (fairness), pono (integrity), and aroha (compassion), supportive organisation that nurture and support those munity LiaisonSupport management and staff as required to build and maintain key Māori community and stakeholder relationshipsSupport staff in coordinating and facilitating huiAttend frontline meetings with staff, clients and whānau to ensure tikanga is observed. Other DutiesCarry out additional duties from time to time as requested by managementThe key accountabilities of the role may change from time to time so that TToH is able to adapt to changes in the business environmentYou may also be assigned to different work areas and teams to broaden your experience and enable priority work to be coveredPerson SpecificationEssential QualificationsRelevant tertiary qualification.Current and valid Full Driver’s License.Essential Knowledge and ExperienceFluency in Te Reo Māori.Skilled and experienced in tikanga Māori practices.Knowledge of cultural competency.Knowledge and understanding of Te Whare Tapa Wha from assessing the needs, planning interventions around the needs to monitoring and reviewing.Knowledge and understanding of Whānau-centred approaches.Established relationships with whānau, marae, hapū and iwi in relevant location.Excellent communication and presentation skills – written, verbal and visual.Facilitation and mentoring skills.Able to develop and deliver hui, wānanga (training courses and units of study that have measurable outcomes).Essential Personal AttributesAdvanced interpersonal skillsAble to prioritise workload effectivelySelf-motivatedProfessionalAble to work under pressureCommittedFlexiblePositiveEmpatheticCan do attitudeOpen minded ................
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