Voluntary Termination Letter / Email



DATE \@ "MMMM d, yyyy" June 29, 2023 {CLIENTFULLNAME}{CLIENTADDRESSLINES}Re: Program Cancellation Dear {CLIENTFNAME}, Client #: {CLIENTID}This letter serves as confirmation of your cancellation from the Debt Management Program through American Consumer Credit Counseling, Inc. (ACCC). We understand your decision to cancel the program and would like to assure you that we are committed to providing superior client service to all our clients.If you cancelled from the program due to any dissatisfaction with our service, we would like to hear your concerns and address them. Please do not hesitate to contact us and share your feedback.However, if you are unable to pay off your debt in full, we recommend that you reconsider your decision to cancel. Early cancellation can have negative consequences as your accounts will revert back to their original pre-program guidelines. This means that your interest rates and fees may default to the original terms of your credit card agreement, which could be higher than the rate you started with before entering the program. Additionally, most creditors will require a higher minimum payment amount, so continuing to pay the ACCC proposed payment could cause your accounts to fall further past due. We want you to make an informed decision and understand the implications of early termination.If you wish to reenroll your account, please call us at (800) 769-3571, ext. 1912. If you have missed any payments, we recommend that you make up the missed payments to keep your accounts current.In case you choose not to rejoin our Debt Management Program, we advise you to contact each of your creditors to notify them of your decision to terminate and to establish your new monthly payment amount. If you have funds remaining in your trust account with ACCC, you should receive a refund within seven business days. If paid electronically (ACH), funds will be electronically credited back to your account. Otherwise, you will receive a refund check via US Mail. A final Statement of Account is attached.Thank you for choosing ACCC as your partner in managing your debts. We wish you the best in your financial endeavors.Sincerely,ACCC Client Services ................
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