Vimas.cynergydata.com



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Following screens should be entered when merchant request the service

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Once you click ok on the 4th screen you will get the screen below

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When adding a new merchant you need to go to:

• ADD

• NEW

• MERCHANT

Once you hit on merchant you will get the screen below.

1. Pop up number 1 will be the pop up you receive once you hit merchant on the first screen.

2. Click on pick and screen 2 will pop up.

3. There are a few options that you can choose on this screen:

• Abanco Manager-for regular accounts

• Abanco AB9715-accounts that will be placed in Port B (high risk accts)

• Paguaga Carla-for all DTI accounts.

This will be the only options you will be using.

1

2

Authorization Network:

You have three options. You will need to choose the correct one depending on type of equipment that you will be using.

• Buypass-usually will be used when account is on gateway, petroleum (depends on equipment)

• Cts holdings-all accounts except accounts going thru gateway

• Vital (rarely use)

• Click next

Assoc: you only have one option:

ABN CYNERGY DATA

Click on it hit select and then next

Chain: you have three options:

***PLEASE BE AWARE OF THE ACCOUNT YOU ENTER FROM OFFICE THERE WILL BE MORE NAMES ADDED TO THIS LIST **** ex. SIGNAPAY, MPS, PRICE AND PRICE…

CYS-City sights (all DTI accounts) ISO 10941-1l9/1BR Direct Technology Innovations

ABN-Cynergydata-Any Iso that does not fall within the list are to be placed here

AB9- Cynergydata- accounts that will be going to Port B (high risk merchants)

IH2-10903 1H2/1IJ Knights Merchant Services

MS1-Iso MPS 11333-FDR merchant processing services, corp

1H3-10823 National Bank California, LLC

1H4-11322 For Signapay LTD

Hit SELECT then NEXT

#o f locations-if you are entering multiple accounts you can the number of accounts that you will be entering’

Potential # of locations- same number as # of locations

Total V/Mc sale vol (all locs) - you will need to add up all the volume for all locations (monthly) and enter total there.

Hit FINISH

Location information: this section you will need:

Store/DBA Name-This will be DBA name/location name

Short name-same as Store/DBA name

Mcc description (sic code)-click on pick and the pop up above will show up. You can look for sic code by actual code number or by description. Once you have found the sick hit select.

Prod/serv sold- right next to the empty square there is a USE MCC click and it will copy the MCC description

FIRST/ LAST-signers name

STREET ADDRESS-Location address

City-location city

State-location state

Zip-location zip

Business phone-Location business phone number

Fax type- Location business fax type if there is no fax number enter 999-999-9999

Email-is not in red but AMA requires an email address if there is non click on the little box that says none.

Organization type- You can chose from the list above depending on what type of business the merchant is.

State incorporated-state where merchant is located

Date business acquired-year in which business was established

Tin type- if merchant is sole prop and does not have a fed tax id you can choose SSN. If there is a fed tax id chose EIN (fed tax)

Tax id-enter federal tac id

• You can now go to the Owner tab if all the information has been entered in this tab the tab will turn color green

Visa/MC Volume %-This section must equal 100%

Swiped-the amount the merchant will take in swiped transactions

Keyed-Any transaction that is not swiped includes moto/internet

Bankcard sales %-This section must equal 100%

Pos-transaction that are swiped

Mail-transaction that are taken by Mail order

Phone-transaction that are taken by phone order

Internet-transaction that are taken thru internet

Total Cash/Credit-Amount of money and credit taken yearly (add a couple of thousand dollars to the already yearly amount on credit

Avg Ticket-Avg ticket merchant will be taken on a single purchase.

Total Ann. MC/ Visa vol-Yearly volume on credit cards

Business legal name-If the DBA name and the business name are not the same you can enter name here. If the name matches click on the same as DBA tab right below the business legal name.

First/last-signers name

Street address-legal business address

City-legal business city

State-legal business state

Zip- legal business zip

Country-stays at United States

Business phone-corporate business or if there is no corporate same as dba phone number

First name-of main signer on account

Middle name-if merchant has middle name enter here

Last name-of main signer on account

Title-of main signer on account

SSN-social security number of main signer on account

Date of Birth-of main signer on account

% owned- if the application indicates percentage owned place here

Phone- Owners home phone number

Street- owners home address

City- Owners home city

State- Owners home state

Zip- Owners home zip

• If there is a second signer you can enter all the information that you have of the second signer on the right side of the screen. If all information is filled the tab should turn green

Name on Account-Name the bank account is under.

Institution Name-Name of bank

ABA routing #-routing # on account

DDA account #- account number on check

Funding file Ind- there is a choice of credit and debit you can chose credit for all accounts.

•

Gross pay- you can click the square if merchant is on month end billing

One deposit- if on the paperwork it does not specify how they want the merchant wants their deposits choose separate deposit.

Special purpose flag-If merchant is on internet choose internet all others go on not internet

• If all the information is filled out the tab should turn green

On this screen there are no changes to be done.

There are four changes that need to be done on this screen:

Visit performed- always chose 3-NOT REQUIRED

Return Policy-always chose REFUND CARD HOLDER

Time zone-chose depending on where merchant is located

Train by-always chose NO MERCHANT TRAINING

• If all the information is filled out the tab should turn green

Monthly minimum

Monthly minimum type-always chose DISCOUNT ONLY

Statement Delivery

Statement type-Unless there are specific on how they want their statement chose CORPORATE DETAIL, MAIL TO CORPORATE

Delivery Method- Unless specified statements go MAIL

• If all the information is filled out the tab should turn green, if it does not turn green and the above info is filled in it should be ok

• Rates Table- The rate table depends on what the fees on the application are. It has to be the surcharge that the merchant was quoted. You can match that up to a rate table on the rate table spreadsheet.

• Discount grid-There is only one choice ISO0001-ISO RETAIL

• The above fees are fees that need to be entered for every account.

• MASTERCARD/VISA QUALIFIED CREDIT AND NON-PIN DEBIT-

i. RATE WHAT THE APPLICATION SHOWS

ii. FEE= TXN FEE AND PER ITEM FEE ON APPLICATION (if there is both , both will need to be added together)

• CAT RATE +FEE- (Customer Activated Terminal Discount Fee /Pay at the pump fee) SAME AS VISA/MATERCARD RATE AND FEE

• DECLINE FEE-ZERO OUT BOTH FEES

• VRU SURCHARGE-ZERO OUT BOTH FEES

• VOICE SURCHARGE-VOICE AUTHORIZATION FEE

• ACH CREDIT FEE-SAME AS BATCH FEE OR ACH FEE

• ACH DEBIT FEE-SAME AS BATCH FEE OR ACH FEE

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Fee-Non bankcard trans

After you Click on save you will get this screen hit ok

Click yes

Click yes

Click ok

2

American express #

Choose single settle

FEE-Non bankcard trans.

1

After you Click on save you will get this screen hit ok

Click ok

Click no

1

If application indicates that they want to give cash back on debit put the amount requested

Hit save

Hit save

2

FEE-Non bankcard trans.

After you Click on save you will get this screen hit ok

Click ok

Click yes

Click yes

2

Discover #

Hit save

1

FEE-EBT Transaction

After you Click on save you will get this screen hit ok

2

Enter EBT number

yes

yes

Click SAVE

1

Fees stay at 3.40% and $0.09

After you Click on save you will get this screen hit OK

Click NO

Then SAVE

2

Just enter zero.

Click SAVE

1

Fees stay at 3.50% and $0.15

After you Click on save you will get this screen hit ok

Click no

2

Click save

Per occurrence fees:

o Retrieval fee-should be on the application

o chargeback fee-should be on the application

o 202 minimum process fee-monthly minimum

Monthly fees

o Monthly maintenance fee-zero out fee

o Paper stmt fee- statement fee should be on application

Annual fees

o Annual fee-should be on the application

This tab should turn green when done.

This service requires paperwork in order for it to be added.

VOYAGER requires paperwork in order for it to be added.

WRIGHT EXPRESS service requires paperwork in order for it to be added.

• For equipment you will use the following tabs:

o Check reader-if merchant has requested check you can pick one from the list if it not there chose Magtek check reader

o Pay at the pump-if the equipment is under the tab choose

o Pin pads-some pinpads are not under the tab but if it is not there and you have efsnet choose pinpad 1000

o Printers-most printers are there you can choose p250 if the printer you have is not on the list.

o Software-for equipment going on the gateway choose efsnet software. Some of the other software like authorizenet, aloha, can be chosen if that is the equipment merchant has.

o Stand beside terminal-if merchant has terminal it should be under this tab.

o This is the hardest tab to work with because of all the different software, equipment, pinpads that we have to choose. This section will have to be treated as learn as you go.

This screen just recaps all the information you entered in all of the other screens. Once you are sure that all the information is entered click on finalize and you will get the screen below.

Click yes

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If you are missing any information you will get this little popup

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click

If no errors you will get this screen

4

click

You have three options if the account is a new entry you need to have paperwork attached click the second tab. I HAVE PAPERWORK ATTACHED TO THIS CONTRACT

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