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Professional SummaryFlexible freelance consultant with an ability to maintain professional integrity while enhancing the processes of human service delivery systems and administrative functions. Core CompetenciesLeadership? Self-Management? Conflict ResolutionProgram Planning & Development? Community Outreach? Grant WritingCreativity? Excellent Communication ResearchAnalytical Thinking Team Building & Engagement Policy & AdvocacyStrategic Planning Children & Family Services Disability ServicesTechnical CompetenciesMicrosoft Office Suite? Adobe Creative Suite? Windows & Apple OSWebsite/HTML? Research Skills/Internet? Database Proficiencies: CRM/SalesforceEducation Master of Science in the Administration of Human Services – May 2017Wilmington University, New Castle, DE ?? GPA: 4.00Bachelor of Science in Psychology – May 2015The Pennsylvania State University, University Park, PAGPA: 3.79 World Campus Scholarship for Student Success (2014-2015) Student Activity Grant (2014)Associate of Arts in Visual Arts – Graphic Design – May 2004Harrisburg Area Community College, Harrisburg, PACertifications Protecting Human Research Participants – The National Institutes of Health Office of Extramural ResearchPRAXIS: Core Competencies & PRAXIS: Special Education – Education Testing Services, Georgetown, DEBackground Clearances – State Bureau of Identification, Dover, DEChild Protection Clearances – Department of Services for Children, Youth and their Families, Wilmington, DEProfessional ExperienceFreelance Consultant, March 2018 – PresentLeah Gallagher Consulting, Bethany Beach, DEGrant writing package: researching grant opportunities, writing competitive and thorough grant proposals, and helping to build long-term relationships with foundations following a successful proposalWorking in partnership with clients’ teams to ensure missions/needs are clearly articulated in proposals Short- and long-term strategic planning: program design, implementation and outcome evaluationMarketing services: social media, e-blasts, mail merges and database management, and graphic design services such as printed promotional pieces, copy writing, etc.Custom services: event planning, representation of your organization at informational meetings, etc.Freelance Artist/Artisan, June 2018 – PresentMindful Blossoms store sold on , Bethany Beach, DESmall Business Advocate, October 2017 – March 2018State of Delaware – Department of State – Division of Small Business, Development & Tourism, Dover, DEProvided a voice to advance the views and concerns of small businesses in Delaware, creating an environment that fosters job growth and increased Delaware Gross Domestic ProductEstablished and built relationships with small business community at multiple organizational levelsCollaborated and leveraged resources for economic development in Kent and Sussex CountiesAccurate and timely incident documentation and root cause analysisCreated, monitored and evaluated measurable and effective benchmarks and metrics related to personal performance as well as the Division’s performance in meeting Delaware business needsTurning Point Program Intern, January 2017 – May 2017People’s Place, Milford, DEGained knowledge about programs/services for adults and children affected by domestic violence: individual counseling, community support groups, advocacyFocused on Family Visitation (FV): FV Center, Protection from Abuse hearing at Family Court, etc.Wrote trauma-informed staffing and procedure policies for FV and created a Safety Planning Workbook for domestic violence therapists to use after completing Danger Assessments with their clientsContributed to a successful Request for Proposal, which helped secure program funding from The Delaware Department of Health & Social Services School Counselor Intern, January 2015 – May 2015Southern Delaware School of the Arts, Selbyville, DEGained experience working with youth ages preschool through high schoolParticipated in Individualized Education Plan (IEP) meetings and parent/teacher conferencesProvided academic tutoring to special needs studentsWorked with psychologist, clinical social workers, special education teachers, and reading specialistPerformed case study work and suggested strategies for intervention and classroom managementAdministrative Assistant, March 2009 – September 2012Pennsylvania Association of Nonprofit Organizations (PANO), Harrisburg, PACoordinated professional development trainings, networking events, seminars and conferences to advance the nonprofit sector and improve the quality of life in PennsylvaniaDeveloped webpage, e-blasts and promotional print materials (newsletter, annual report, etc.) to increase program registration and revenue, and to keep member organizations, donors and community informedResponsible for marketing memberships and responding to member requestsAttended board meetings and kept meeting minutesAccounts payable control and invoicing to ensure financial accuracyAssistant Supervisor for Home Improvement Contractor Law (HIC) September 2008 – March 2009Office of the Pennsylvania Attorney General via SMART & Associates, LLP, Harrisburg, PAOversaw call center and application process for the HIC Law while supervising staff of 15+Led daily staff meetings to cover outstanding issues and assignment delegation to maximize productivityGuided and encouraged team initiative by carrying out weekly Quality Assurance performance reviewsTwo-time recipient of HIC Certificate of ExcellenceGraphic Designer, March 2008 – September 2008Goodrich & Company Promotions, Inc., Mechanicsburg, PADesigned all marketing concepts (direct mail pieces and advertisements printed in magazines and newspapers) to increase attendance at folk art and antiques trade showsMonitored relationships with commercial printers and implemented cost-saving techniquesWorked with staff in coordination of trade shows, ensuring successful outcomesPhotographed products displayed at trade shows for use in future promotional piecesMarketing Assistant, June 2006 – March 2008Jungheinrich Lift Truck Corp., Richmond, VADeveloped marketing content such as newsletters, special offer flyers, product information pieces, postcards, promotional items catalog, etc. to introduce this international company to the U.S. marketplaceImplemented and ran annual sales incentive program, encouraging results for 400+ enrolled sales representatives, and provided ongoing support to all internal salespeople and global distributor networkKept sales team informed through upholding intranet/extranet sites and designing interactive product information CD/DVD interfaces to increase salesTracked sales lead effectiveness through data assessment to ensure marketing funds yield ROIWorked with marketing team to achieve successful trade shows, training events and product launches Graphic Designer/Medical Photographer, June 2005 – June 2006Memorial Eye Institute, Harrisburg, PADesigned newspaper ads and in-house signage and brochures to inform clients of eye care center servicesPrepared doctors for biweekly marketing seminarsPatient care: responsible for photographing invasive retinal photos used for medical diagnosesVolunteer & Leadership ExperienceEnglish as a Second Language Teacher/Child Care Volunteer – 2014 - 2015Frankford Presbyterian Church, Frankford, DEProvided rudimentary English language skills instruction to Spanish-speaking adult immigrantsWorked in the program’s child care center, providing care for the students’ children as they attended classes, led games to keep children stimulated, promoting prosocial activities and providing tutoringFarm Crop Harvester Volunteer – 2011 - 2012Project Share Food Bank, Carlisle, PAHarvested farm crops from local farms and growers Distributed food to eligible individuals living 150% below the federal poverty levelYoga Studio Volunteer – 2011 - 2013Just Plain Yoga, Camp Hill, PAResponsible for front desk duties: customer service, cashier, answering telephone, maintaining dataEstablished a lifelong commitment to the yoga philosophy while giving back to my communityTau Upsilon Alpha National Human Services Honor Society Member – 2016 - PresentNu Chapter at Wilmington University, New Castle, DEPsi Chi Member, the International Honor Society in Psychology – 2015 - PresentChapter 800 at the Pennsylvania State University, University Park, PAThe National Society of Leadership & Success Inducted Member– 2014 - PresentAlpha Sigma Pi Chapter at the Pennsylvania State University, University Park, PAAlpha Sigma Lambda Member– 2013 - PresentTheta Iota Chapter at the Pennsylvania State University, University Park, PA ................
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