BlueAdvantage (PPO)SM Items for daily living
BlueAdvantage (PPO)SM
Items for daily living
2023 Over-the-Counter (OTC) Catalog
Order through our website
OTC
HH7799171_72_32O3TOCCTaCt_CCat_C (9/22)
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Table of Contents
How to order in store..................................4 How to order online....................................6 How to order over the phone....................7 FAQs...............................................................8 Adult Care....................................................10 Allergy...........................................................10 Baby Care.....................................................11 Cold Remedies............................................11 Digestive Health..........................................13 Eye and Ear Care.........................................15
Feminine Care..............................................15 First Aid.........................................................16 Foot Care.......................................................17 Home Diagnostics.......................................18 Home Healthcare........................................18 Miscellaneous..............................................18 Oral Care.......................................................19 Pain Relievers..............................................20 Personal Care..............................................23 Vitamins and Minerals................................24
Please keep this valuable booklet nearby. You'll need it to look up the OTC items you want to purchase. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store.
Get the Most Out of Your OTC Benefits Your plan gives you a quarterly allowance to spend on approved OTC products.
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How to Order
Store Find your nearest Over-the-Counter Health Solutions (OTCHS) enabled location, go to OTC. Or call OTCHS at 1-888-628-2770, TTY 711. It's important to note that not all CVS stores accept this benefit.
Consult your health plan to identify which items are available to order.
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Go to any
OTCHS enabled
CVS Pharmacy.
Look for the OTCH indicator on the shelf label followed by the SKU # to determine
item eligibility. See page 6.
Go to any front store register to check
out and provide the store associate with
your Member ID card.
Not all items are available in all stores. The OTC benefit can only be used at CVS OTCHS enabled stores. Not all CVS stores accept this benefit. If your item is not available, please contact OTCHS or OTC to order online.
Please note that the regular retail price in the store may vary. For prices that apply when you use your OTC benefits, please consult this catalog. Catalog prices cannot be combined with promotional offers or ExtraBucks? Rewards. Not all products will be carried in all CVS? OTCHS enabled stores.
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To Redeem in Store.
1. Let the cashier know you're using your OTC benefit. Then show your Member ID card before the cashier begins to scan products. Your Member ID is used to verify eligibility, not as a form of payment.
2. Give this QR Code to the cashier to finish the transaction.
Is the cashier having trouble? Give them these instructions: 1. Scan QR Code. 2. You will be automatically redirected to the OTCHS App on the POS terminal. 3. Ask the member for their plan ID Card. 4. Select the member's plan. 5. Enter the Member ID or the member's first and last name. 6. Scan eligible products and follow instructions on the POS system to complete
the transaction. 7. If you're having trouble locating the member or processing the transaction,
please call the dedicated OTCHS Store Support line for assistance. How to identify eligible items in store
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