CENTRAL TEXAS COLLEGE

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| |SYLLABUS FOR MTMS 1272 |

| |Job Performance and Motivation |

| |Semester Hours Credit: 2 |

| |Lecture Hours: 32 |

| | |

| |Course Dates:/Times: SUN/WED (1800-2100) |

| |16 MAR - 20 APR 14 |

| |Instructor: Mr. Robert Sanchez (CSM, USA) |

| |Office Hours: By Appt Only |

| |Instructor Email: Robert.sanchez4.mil@mail.mil |

| |Phone: 430-4318 (O) / 9962-3047 Cell |

| | |

INSTRUCTOR BIOGRAPHY

CSM Robert Sanchez is a native of Pharr, Texas. CSM Sanchez entered the Army on 2 Oct 1991 as a 14R (Bradley/Stinger Fighting Vehicle Crewmember). He attended Basic Training at Fort Knox, Kentucky and Advanced Individual Training at Fort Bliss, Texas.

Currently, CSM Sanchez serves as the Command Sergeant Major for the 1st Battalion, 44th Air Defense Artillery stationed at Fort Hood Texas.

His military education includes Basic Training, Advanced Individual Training, Basic Airborne Course, Combat Lifesaver Course, Nuclear Biological Chemical Course, Primary Leadership Course, Army Master Fitness Trainer Course, Advanced Airborne Course, Basic Noncommissioned Officer Course, Pathfinder Course, Unit Movement Officer Deployment Course, Air Mobility Operations Course, Airload Planners Course, Advanced Noncommissioned Officer Course, Total Army Instructor Training Course, Army Small Group Instructor Course, the First Sergeants Course and the United States Army Sergeants Major Course Class 62, Command Sergeant Major Pre-Command Course and the Command Sergeant Major Development Course.

CSM Sanchez’ civilian education includes a Bachelor of Science in Management and Administration from Excelsior College in New York and is currently pursuing a Master’s Degree in History. He is married to the former Theresa Lynne Champion and they have 2 children, Rebecca and Nikolas.

I. COURSE DESCRIPTION:

A. The course is designed to provide managers with an understanding of and ability to apply measures that influence employee job performance through the adoption of appropriate leadership styles and motivational techniques, along with the assessment of group and individual behavior patterns. Organizational communication and its effective use will also be addressed.

B. MTMS 1272 is a required course for the Associate of Applied Science degree in Applied Management- Military Science Specialization and may be used as an elective in other programs.

II. OVERALL OR GENERAL OBJECTIVES OF THE COURSE:

Upon successful completion of this course, Job Performance and Motivation, students will be able to:

A. Describe what motivation is, and how it affects performance.

B. Discuss the various theories of motivation, and discuss their relevance for supervisors.

C. Explain techniques that can be used to support employee motivation.

D. Describe the supervisory role of coaching

E. Discuss the importance and role of mentors in an organization.

F. Explain the communication process and how it relates to the supervisor’s role.

G. List and discuss traits of effective communicators, including effective listening, proactive language, and delivery to suit the listeners.

III. INSTRUCTIONAL MATERIALS:

A. Materials assigned or provided by the instructor.

IV. COURSE REQUIREMENTS:

A. Your first responsibility is scholarship. The grade you receive for this course will not be the grade of the instructor, but rather the grade you and you alone make.

B. You should attend class regularly and be prepared to participate in classroom discussions and to take unannounced quizzes relating to text assignments and lecture material presented from the beginning of the course. Please refer to ‘Class Attendance and Course Progress’ under the Academic Policies section in our current CTC Course Catalog: .

C. You are encouraged to give your best effort throughout the course. From the beginning, you should plan for a steady, organized, and continuous effort, which in the long run will prove more effective for your final grade than a last minute crash-cram policy. Your course grade is not determined solely by exam grade. Such factors as class participation, initiative, attendance, and individual research papers or projects will be considered in grade computation.

D. From time to time, special library and/or outside assignments will be made to members of the class individually and/or in groups. You are expected to read all assignments and fulfill your responsibilities to any group assignment.

E. You are expected to read all assigned material and bring your textbook/reading materials to class. Keep informed on all assignments, especially after an absence.

F. Good class notes are indispensable for earning a good grade, since both the material assigned and that discussed in class will be the basis for examination material.

G. Scholastic Honesty: All students are required and expected to maintain the highest standards of scholastic honesty in the preparation of all coursework and during examinations. The following are considered examples of scholastic dishonesty:

Plagiarism: The taking of passages from the writing of others without giving proper credit to the sources.

Collusion: Using another’s work as one’s own, or working together with another person in the preparation of work, unless such joint preparation is specifically approved in advance by the instructor.

Cheating: Giving or receiving information on examinations.

H. Special Work: A term paper or other project, per requirements of the instructor, will be required. The subject must be appropriate for the course material. Check with the instructor when you have made a selection. The value is indicated in the semester grade computation and has considerable weight on your final average.

V. EXAMINATIONS & GRADING:

A. There will be a minimum of two major examinations and a written paper or project as follows:

1. Mid-term exam on: March 30, 2014

2. Final exam on: April 16, 2014

3. Paper or Project due on: April 13, 2014

B.      A student must be present for all examinations.  Students who know in advance that they will be absent from an examination due to valid reasons must arrange to take an early examination.  Unexpected absences due to illness or extenuating circumstances will require the student to see the instructor about individual make-up work.

C.      Students without excused absences will be given a zero for the missed examination.

D. Examinations will consist of both objective (true/false, multiple choice, fill in-the-blank, and matching) and subjective (short answer and essay) questions. Students must be able to communicate both orally and in written form, thus some questions requiring the composition and writing of an essay answer will be required.

VI. SEMESTER GRADE COMPUTATIONS:

A. Grading:

Student Paper 100 points

Student Presentation 100 points

Mid-term Exam 100 points

Final Exam 100 points

Attendance/ Participation 100 points

TOTAL POSSIBLE POINTS 500 points

B. Grading Scale:

PERCENTAGE POINTS GRADE

100%-91% 455-500 A

90%-81% 405-454 B

80%-71% 355-404 C

70%-61% 305-354 D

60.75 and below 305 and below F

A student must take the final exam to get a grade for the course.

VII. NOTES AND ADDITIONAL INSTRUCTIONS FROM COURSE INSTRUCTOR:

A. Tuition refunds are made only in the case of class cancellation or official and timely withdrawal from CTC or from a course. Please refer to the current course catalog for more details, at .

B. GoArmyEd students should contact their education counselor before withdrawing and are required to withdraw through the GoArmyEd portal.

Please note: a military withdrawal does not override CTC’s grading policy.

For self-pay students, refunds are computed from the date the Application for

Withdrawal or Refund is filed with the CTC Field Representative or designated Student

Services Officer. Special conditions apply to students who receive federal, state, and/or

institutional financial aid.

Tuition and fees paid directly to the Institution by the Veterans Administration, Title IV (Financial Aid Programs), a sponsor, donor, or scholarship shall be refunded to the source rather than directly to the students.

C. Course Withdrawals, Student Responsibilities: It is the student’s responsibility to officially withdraw from a course. The instructor cannot initiate a withdrawal based upon a student’s request. Rather, students must initiate the withdrawal with the designated Education Center Representative, through the CTC Field Representative or the Student Services Officer for that region.

Applications for Withdrawal will be accepted at any time before the completion of 75% of the course, after which time the student will be assigned an “FN”- “Failure for Non-attendance.”

D. Incomplete / Course in Progress Grade Policy: An “IP” or “Incomplete” grade may be assigned by an instructor if a student has made satisfactory progress in a course with the exception of a major quiz, final exam, or other project. The “IP” grade may also be assigned based on circumstances beyond a student’s control, such as personal illness, death in the immediate family, or military orders. Notice of absences, with supporting documentation, may be required by the instructor. The instructor makes the final decision concerning the granting of the incomplete grade. With an “Incomplete” grade, students are required to complete a set amount of work before the instructor will submit an official letter grade. This date can be determined by the instructor but must be within 45 days of the course end date. After completion of the work the instructor can then change the grade of “IP” to the appropriate letter grade. If this work is not completed by the specified date the instructor will change the grade to “F”.

E. Cellular phones, beepers, and other electronic devices will be turned off while the student is in the classroom or laboratory unless the student is using the device for class purposes. No texting or social networking is allowed during class.

F. Instructor Discretion: The instructor reserves the right of final decision in course requirements.

G. Civility: Individuals are expected to be cognizant of what a constructive educational experience is and respectful of those participating in a learning environment. Failure to do so can result in disciplinary action up to and including expulsion.

VIII. COURSE OUTLINE

|DATE |TOPIC/OBJECTIVE |Remarks/Tasks |

|16 Mar 14 |Introduction & Class Expectations / Intro to Job Performance and |Class Roster and Syllabus/ Paper Requirements/ Motivational |

| |Motivation |Vignettes |

|19 Mar 14 |“Individuals as Leaders” – Motivation and Leadership |Leadership Text Handouts. P. 5-79 / Behavioral Theory Models |

|23 Mar 14 |“Employee Performance Management” |Handout: Goals and Myths |

|26 Mar 14 |“Motivating and Coaching”/ Mid-Term Review |Chapter 8 – Supervision Text Handouts |

|30 Mar 14 |Mid-Term Exam/ “Building a Positive, Creative, and Productive Work |Chapter 9 – Supervision Text Handouts |

| |Environment” | |

|2 Apr 14 |Rev. Mid-Term / Discuss Paper Progress / Begin Chapter 10 – |Chapter 10 – Supervision Text Handouts |

| |“Communication” | |

|6 Apr 14 |Begin Chapter 15 – “It’s All About People and Self-Awareness” |Chapter 15 – Supervision Text Handouts |

|9 Apr 14 |“Personality Traits and Leadership” Self Assessment/ Class |Personality Profile p. 32- Part 1 Leadership Text |

| |Discussion- Perceptions | |

|13 Apr 14 |Written Paper Due (NLT 2100 hrs)/ Multi-media vignettes (motivation|Emailed to Instructor (pers & mil)/ (icebergs & perception) |

| |focused) | |

|16 Apr 14 |Final Exam Review/Final Exam (Testing only chapters 9,10,15) |Review Chapters 9,10,15 Handouts |

|20 Apr 14 |Final Exam Results Review, Class Presentation, Course Critique: |Students will give a 3-5 speech on a motivational topic of |

| |Final Grades will be emailed to you |choice |

Note: The instructor has the right to change this schedule/ outline. All changes to this schedule/ outline will be announced in class. If the student misses a class period and a change to the schedule/ outline is announced, it is the student’s responsibility to receive that information from either a classmate or the instructor.

A. Unit One: Motivation and Job Performance

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

. a. Identify and discuss the classical behavioral theory models.

b. Discuss motivation and leadership.

c. Explain the motivation process.

d. Understand content motivation theories.

e. Understand process motivation theories.

f. Understand reinforcement theory.

g. Be able to state the major differences among content, process and reinforcement theories.

2. Learning Activities:

a. Classroom lecture and discussion

b. Practical exercises

c. Student presentations

3. Equipment and Materials:

a. Instructor prepared materials.

b. On-line articles

4 Unit Outline: Follow the sequence of the unit objectives.

B. Unit Two: Coaching and Mentoring

1. Unit Objectives: Upon successful completion of this unit, the student will

be able to:

a. Explain why the field or professional coaching has grown

substantially in the past years.

a. Describe the coaching activity, and the various types of coaching.

b. Understand the ingredients of effective coaching.

c. Identify the importance of mentoring.

d. Describe the role and activities of a mentor.

2. Learning Activities:

a. Classroom lecture/discussion

b. Reading assignment

c. Instructor prepared materials

d. Assignment of case study

3. Equipment and Materials:

a. Instructor prepared materials

b. Handouts

4. Unit Outline: Follow the sequence of the unit objectives.

C. Unit Three: Effective Organizational Communication

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe how communication flows through an organization.

b. List the steps in the interpersonal communication process.

c. Understand the use of oral communication and written communication.

d. List the steps in the process of sending fact-to-face messages.

e. Describe paraphrasing, and explain why it is useful.

f. Explain the process of receiving messages.

g. Define reflecting responses, and state when they should be used.

2. Learning Activities:

a. Classroom lecture/discussion

b. Reading assignment

c. Instructor prepared materials

3. Equipment and Materials:

a. Instructor prepared materials

b. Handouts

4. Unit Outline: Follow the sequence of the unit objectives.

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