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We will think about different types of businesses, how they use technology and what the benefits are for the company and customers.Firstly let’s think about ‘retailers’ these are the shops that sell us products. When we go to out supermarkets, how do they use technology?Type of technologyWhat does it do?What are the benefitsEPOS (electronic point of sale)110617056197500This is where they scan the products at the checkout using the barcode on the side of the product:They don’t have to put prices on the products. Their computer system knows the prices as the barcode is linked to a price for the product.Credit card / debit card machinesThis means that customers can pay without using cash.Saves the customer carrying cash around, supermarkets do not have the cost of keeping the cash and taking it to the bank to pay in.Using internet research or thinking about your visits to shops, can you think of some more ways in which shops use technology and the benefits (if you are stuck, research ‘loyalty cards’, online ordering / home delivery, automatic re-ordering in shops).Type of technologyWhat does it do?What are the benefitsNow let’s think about a different type of business. What about banks – how do they use technology, how do the banks benefit and what are the benefits to customers. Can you research ‘online banking’Type of technologyWhat is this?What are the benefits to the banks and customers?Online bankingThere are some drawbacks with online banking. Can you research ‘drawbacks of online banking’ and write down what these are below: Lastly this week, let’s think about how people can communicate with each other within a business. Maybe think about school and how we are communicating with parents and pupils.Type of technologyBenefitsDrawbacksEmailInformation is emailed to a large number of people at once. Also documents can be attached.People might not read their emails, so miss the information.Can you think of other ways people in organisations can communicate with each other using technology? If you are stuck, maybe think about using the internet to do some research on: instant messaging, use of website, social media, Microsoft Teams, Zoom, smart phones.Type of technologyBenefitsDrawbacks ................
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