Mass.Gov



MassHealth Emergency Services Programs (ESPs) Provider ListBOSTONArea: Boston24-hour access number: (800) 981-4357Centralized fax number: (617) 414-8306ESP Provider: Boston Medical Center/Boston Emergency Services Team (B.E.S.T.)ESP Director: Andrea Hall(617) 414-8307andrea.hall@Mobile Crisis Intervention Manager: Deborah Fauntleroy(617) 414-8379deborah.fauntleroy@Service LocationsOperating HoursCities/Towns in AreaBEST Community-Based Location7 a.m. - 11 p.m. weekdays9 a.m. - 5 p.m. weekendsBoston (Dorchester, South Boston, Roxbury, WestRoxbury, Jamaica Plain, Mattapan, Roslindale, Hyde Park, Lower Mills), Brighton, Brookline, Charlestown, Chelsea, East Boston, Revere, and Winthrop85 E. Newton StreetBoston, MA 02118(800) 981-4357(617) 414-8336Fax (617) 414-8333BEST Community-Based Location7 a.m. - 5 p.m. weekdays25 Staniford StreetBoston, MA 02114(800) 981-4357(617) 523-1529Fax (617) 523-1207BEST/Boston Medical Center24/7818 Harrison AveBoston, MA 02118(800) 981-4357(617) 414-7612Fax (617) 414-4209BEST/Mass General Hospital24/755 Fruit StreetBoston, MA 02114(800) 981-4357(617) 726-2994Fax (617) 724-3727?BEST Community Crisis Stabilization Program24/785 E. Newton StreetBoston, MA 02118(800) 981-4357(617) 371-3000Fax (617) 414-8319METRO BOSTONArea: Cambridge Somerville24-hour access number: (800) 981-4357Provider: Boston Medical Center/Cambridge Somerville Emergency Services Team (C.S.E.S.T.)ESP Director: Andrea Hall(617) 414-8307andrea.hall@Direct Fax: (617) 414-4769Mobile Crisis Intervention Manager: Deborah Fauntleroy(617) 414-8379deborah.fauntleroy@Service LocationsOperating HoursCities/Towns in AreaCSEST Community-Based Location7 a.m. - 11 p.m. weekdays11 a.m. - 7 p.m. weekendsCambridge and Somerville660 BroadwaySomerville, MA 02144(800) 981-4357(617) 616-5111Fax (617) 623-1817CSEST/Cambridge Hospital24/71493 Cambridge StreetCambridge, MA 02139(800) 981-4357(617) 665-1560Fax (617) 616-5410CSEST Community Crisis Stabilization Program24/7660 BroadwaySomerville, MA 02144(800) 981-4357(617) 616-5111Fax (617) 623-1817Area: Norwood24-hour access number: (800) 529-5077ESP Provider: Riverside Community CareESP Director: Sue Burton(781) 769-8674sburton@Mobile Crisis Intervention Manager: Wen-Hui Yang (800) 529-5077wenhuiyang@Service LocationsOperating HoursCities/Towns in AreaRiverside Community-Based Location8 a.m. - 8 p.m. weekdaysCanton, Dedham, Dover, Foxboro, Medfield, Millis,Needham, Newton, Norfolk, Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, and Wrentham190 Lenox StreetNorwood, MA 02062(800) 529-5077(781) 769-8674Fax (781) 440-0740Riverside Community-Based Location8 p.m. - 8 a.m. weekdays24 hours weekends15 Beacon AveNorwood, MA 02062(800) 529-5077(781) 769-8674Fax (781) 769-6072Riverside Community Crisis Stabilization Program24/715 Beacon AveNorwood, MA 02062(800) 529-5077(781) 769-1342Fax (781) 769-0197Area: South Shore24-hour access number: (800) 528-4890ESP Provider: South Shore Mental Health (SSMH)ESP Director: Amy Pearlman (617) 774-6065apearlma@Mobile Crisis Intervention Manager: Rosi Olmstead(617) 869-2546rolmstea@Service LocationsOperating HoursCities/Towns in AreaSSMH Community-Based Location24/7Braintree, Cohasset, Hingham, Hull, Milton,Norwell, Quincy, Randolph, Scituate, and Weymouth460 Quincy AveQuincy, MA 02169(800) 528-4890(617) 774-6036Fax (617) 479-0356SSMH Community Crisis Stabilization Program24/7460 Quincy AveQuincy, MA 02169(800) 528-4890(617) 774-6036Fax (617) 479-0356WESTERN MASSACHUSETTSArea: The Berkshires24-hour access number: (800) 252-0227ESP Provider: The Brien Center for Mental Health and Substance AbuseActing ESP Director: Janice Prichett(413) 629-1190jpric@Mobile Crisis Intervention Manager: Richard Collins(413) 629-1072rcoll@Service LocationsOperating HoursCities/Towns in AreaThe Brien Center Community-Based Location24/7Adams, Alford, Becket, Cheshire, Clarksburg,Dalton, Egremont, Florida, Great Barrington, Hancock, Hinsdale, Lanesboro, Lee, Lenox, Monroe, Monterey, Mount Washington, New Ashford, New Marlboro, North Adams, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield, Stockbridge, Tyringham, Washington, West Stockbridge, Williamstown, and Windsor34 Pomeroy AvePittsfield, MA 01201(800) 252-0227(413) 499-0412Fax (413) 499-0995The Brien Center Community-Based Location8 a.m. - 8p.m. 7 days/week741 North StreetPittsfield, MA 01201(800) 252-0227(413) 499-0412Fax (413) 499-0995The Brien Center Community-Based Location9 a.m. - 5 p.m. weekdays25 Marshall StreetNorth Adams, MA 01247(800) 252-0227(413) 664-4541Fax (413) 662-3311The Brien Center Community-Based Location9 a.m. - 5 p.m. weekdays60 Cottage StreetGreat Barrington, MA 01230(800) 252-0227(413) 664-4541Fax (413) 528-8187The Brien Center Community Crisis Stabilization Program24/734 Pomeroy AvePittsfield, MA 01201(800) 252-0227(413) 499-0412Fax (413) 499-0995Area: Greenfield24-hour access number: (800) 562-0112ESP Provider: Clinical & Support OptionsESP Director: Dan Sontag(413) 774-5411dsontag@Fax: (413) 773-8429Mobile Crisis Intervention Manager: Carissa Sinclair(413) 774-5411csinclair@Service LocationsOperating HoursCities/Towns in AreaClinical & Support Options Community-Based Location24/7Ashfield, Athol, Bernardston, Buckland,Charlemont, Colrain, Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath, Leverett, Leyden, Millers Falls, Montague, New Salem, Northfield, Orange, Petersham, Phillipston, Rowe, Royalston, Shelburne, Shutebury, Sunderland, Turners Falls, Warwick, Wendell, and Whately140 High StreetGreenfield, MA 01301(800) 562-0112(413) 774-5411Fax (413) 773-8429Clinical & Support Options Community Crisis Stabilization Program24/7140 High StreetGreenfield, MA 01301(800) 562-0112(413) 772-0249Fax (413) 773-8429WESTERN MASSACHUSETTS (continued)Area: Northampton24-hour access number: (800) 562-0112ESP Provider: Clinical & Support OptionsESP Director: Heather Bachmann-Baez(413) 586-5382, Ext. 3501 hbachmann-baez@Mobile Crisis Intervention Manager: Lise Wessmann(413) 586-5555lwessmann@Service LocationsOperating HoursCities/Towns in AreaClinical & Support Options Community-Based Location24/7Amherst, Chesterfield, Cumminton, Easthampton,Florence, Goshen, Hadley, Hatfield, Middlefield, Northampton, Pelham, Plainfield, Westhampton, Williamsburg, and Worthington29 North Main StreetFlorence, MA 01062(800) 562-0112(413) 586-5555Fax (413) 586-2723Clinical & Support Options Community Crisis Stabilization Program24/729 North Main StreetFlorence, MA 01062(800) 562-0112(413) 586-2973Fax (413) 582-6893Area: Southern Pioneer Valley24-hour access number: (800) 437-5922ESP Provider: Behavioral Health NetworkESP Director: Meg Mastriana(413) 301-9352meg.mastriana@Mobile Crisis Intervention Manager: Kate Hildreth-Fortin(413) 301-9350kate.hildreth@Service LocationsOperating HoursCities/Towns in AreaBehavioral Health Network Community-Based Location24/7Agawam, Belchertown, Blandford, Bondsville,Chester, Chicopee, East Longmeadow, Granby, Granville, Hampden, Holyoke, Huntington, Indian Orchard, Longmeadow, Ludlow, Monson, Montgomery, Palmer, Russell, South Hadley, Southampton, Southwick, Springfield, Thorndike, Three Rivers, Tolland, Ware, Westfield, West Springfield, and Wilbraham417 Liberty StreetSpringfield, MA 01104(800) 437-5922(413) 733-6661Fax (413) 733-7841Behavioral Health Network Community-Based Location24/7Carson Center77 Mill StreetWestfield, MA 01085(800) 437-5922(413) 568-6386Fax (413) 572-4144Behavioral Health Network Community Crisis Stabilization Program24/7417 Liberty StreetSpringfield, MA 01104(800) 437-5922(413) 733-6661Fax (413) 733-7841Behavioral Health Network Community Crisis Stabilization Program24/7Carson Center77 Mill StreetWestfield, MA 01085(800) 437-5922(413) 568-6386Fax (413) 572-4144Behavioral Health Network Community Crisis Stabilization Program24/740 Bobala RoadHolyoke, MA 01104(800) 437-5922(413) 532-8016Fax (413) 532-8205CENTRAL MASSACHUSETTSArea: Metro West24-hour access number: (800) 640-5432ESP Provider: AdvocatesESP Director: Sarah Trongone(508) 661-2049strongone@Mobile Crisis Intervention Manager: Casey Doherty(781) 893-2003cadohert@Mobile Crisis Intervention Manager: John DeRonck(508) 661-2043jderonc@Service LocationsOperating HoursCities/Towns in AreaAdvocates Community-Based Location24/7Acton, Ashland, Arlington, Bedford, Belmont,Boxborough, Burlington, Carlisle, Concord, Framingham, Holliston, Hopkinton, Hudson, Lexington, Lincoln, Littleton, Maynard, Marlborough, Natick, Northborough, Sherborn, Southborough, Stow, Sudbury, Waltham, Watertown, Wayland, Westborough, Wilmington, Winchester, and Woburn354 Waverly StreetFramingham, MA 01702(800) 640-5432(508) 872-3333Fax (508) 875-2600Advocates Community-Based Location24/728 Mill StreetMarlboro, MA 01752(800) 640-5432(508) 786-1584Fax (508) 786-1585Advocates Community-Based Location24/7675 Main StreetWaltham, MA 02451(800) 540-5806(781) 893-2003Fax (781) 647-0183Advocates Community Crisis Stabilization Program24/728 Mill StreetMarlboro, MA 01752(800) 640-5432(508) 786-1580Area: North County24-hour access number: (800) 977-5555ESP Provider: Community HealthLink, Inc.Interim ESP Director: Karen Duby (978) 840-9301 kduby@Mobile Crisis Intervention Manager: Lori Simkowitz-Lavigne(508) 373-7982lsimkowitz-lavigne@Service LocationsOperating HoursCities/Towns in AreaCommunity HealthLink, Inc. Community-Based Location24/7Ashburnham, Ashby, Ayer, Barre, Berlin, Bolton,Clinton, Fitchburg, Gardner, Groton, Harvard, Hubbardston, Lancaster, Leominster, Lunenburg, New Braintree, Oakham, Pepperell, Princeton, Rutland, Shirley, Sterling, Templeton, Townsend, Westminster, and Winchendon40 Spruce StreetLeominster, MA 01453(800) 977-5555(978) 534-6116Fax (978) 537-4966Community HealthLink, Inc. Community-Based Location8 a.m. - 6 p.m. weekdays10 Parker StreetGardner, MA 01440(800) 977-5555(978) 630-4740Fax (978) 630-4765Community HeatlhLink, Inc. Community Crisis Stabilization Program24/740 Spruce StreetLeominster, MA 01453(800) 977-5555(978) 534-6116Fax (978) 534-3294CENTRAL MASSACHUSETTS (continued)Area: South County24-hour access number: (800) 294-4665ESP Provider: Riverside Community CareESP Director: Deb Gardner(508) 634-3420dgardner@Mobile Crisis Intervention Manager: Hilda Miller(508) 634-3420hmiller@Mobile Crisis Intervention Manager: Susan Butler-Moore(508) 765-3035sbutler@Service LocationsOperating HoursCities/Towns in AreaRiverside Community-Based Location24/7Bellingham, Blackstone, Brimfield, Brookfield,Charlton, Douglas, Dudley, East Brookfield, Franklin, Holland, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, North Brookfield, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Wales, Warren, Webster, and West Brookfield32 Hamilton St.Milford, MA 01757(800) 294-4665(508) 634-3420Fax (508) 422-9644Riverside Community-Based Location8 a.m. - 5 p.m. weekdays206 Milford StreetUpton, MA 01568(800) 294-4665(508) 529-7000Fax (508) 529-7001Riverside/Harrington Memorial Hospital8 a.m. - 8 p.m.7 days/week100 South StreetSouthbridge, MA 01550(800) 294-4665(508) 765-3035Fax (508) 764-2434Riverside Community-Based LocationTo Be AnnouncedGB Wells Center29 Pine StreetSouthbridge, MA 01550(800) 294-4665(508) 765-9167Fax (508) 764-2434Riverside Community Crisis Stabiilization Program24/732 Hamilton St.Milford, MA 01757(800) 294-4665(508) 634-3420Fax (508) 422-9644Area: Worcester24-hour access number: (866) 549-2142ESP Provider: Community Healthlink, Inc.ESP Director: Bill Dwinnells(508) 373-7833wdwinnells@Mobile Crisis Intervention Manager: Lori Simkowitz-Lavigne(508) 373-7982lsimkowitz-lavigne@Service LocationsOperating HoursCities/Towns in AreaCommunity HealthLink, Inc. Community-Based Location8 a.m. - 8 p.m. weekdays8 a.m. - 5 p.m. weekendsAuburn, Boylston, Grafton, Holden, Leicester,Milbury, Paxton, Shrewsbury, Spencer, West Boylston, and Worcester72 Jaques AveThayer Building, 2nd floorWorcester, MA 01610(866) 549-2142(508) 860-1283Fax (508) 856-1695UMASS Memorial Medical Center24/755 Lake Avenue NorthWorcester, MA 01655(866) 549-2142(508) 334-3562Fax (508) 856-1695Community HealthLink, Inc. Community Crisis Stabalization Program24/772 Jaques AveThayer Building, 2nd floorWorcester, MA 01610(866) 549-2142(508) 860-1283Fax (508) 856-1695NORTHEASTERN MASSACHUSETTSArea: North Essex24-hour access number: (866) 523-1216ESP Provider: Health and Education Services (HES)ESP Director: Colleen Babson(978) 744-1585cbabson@hes-Assistant ESP Director: Karen Weinberg(978) 521-7777kweinberg@hes-Mobile Crisis Intervention Manager: Paula Garrant(978) 521-7777pgarrant@hes-Mobile Crisis Intervention Manager: Maria Wolters(978) 744-1585mwolters@hes-Service LocationsOperating HoursCities/Towns in AreaHES Community-Based Location8 a.m. - 8 p.m. M-Th8 a.m. - 5 p.m. FriAmesbury, Beverly, Boxford, Danvers, Essex,Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Manchester by the Sea, Marblehead, Merrimac, Middleton, Newbury, Newburyport, Peabody, Rockport, Rowley, Salem, Salisbury, Topsfield, Wenham, and West Newbury60 Merrimack StreetHaverhill, MA 01830(800) 281-3223(978) 521-7777Fax (978)521-7767HES Community-Based Location24/741 Mason Street, Unit #4Salem, MA 01970(866) 523-1216(978) 744-1585Fax (978) 744-1379HES/Salem Hospital - North Shore Medical Center24/781 Highland AvenueSalem, MA 01970(866) 523-1216(978) 354-4550Fax (978) 745-9021HES Community Crisis Stabilization program24/741 Mason Street, Unit #4Salem, MA 01970(866) 523-1216(978) 744-1585Fax (978) 744-1379Area: Lawrence24-hour access number: (877) 255-1261ESP Provider: Health and Education Services (HES)ESP Director: David Rafferty(978) 620-1250drafferty@hes-Mobile Crisis Intervention Manager: Jose Rodriguez(978) 620-1250jrodriguez@hes-Service LocationsOperating HoursCities/Towns in AreaHES Community-Based Location8 a.m. - 12 a.m.7 days/weekAndover, Lawrence, Methuen, and North Andover12 Methuen St., 2nd FloorLawrence, MA 01841(877) 255-1261(978)-620-1250Fax (978) 682-9333HES Community Crisis Stabilization Program24/712 Methuen St., 2nd FloorLawrence, MA 01841(877) 255-1261(978)-620-1250Fax (978) 682-9333Area: Lowell24-hour access number: (800) 830-5177ESP Provider: Health and Education Services (HES)ESP Director: Beth Shapiro(978) 322-5120bshapiro@hes-Mobile Crisis Intervention Manager: Cathy Richardson-Brown(978) 322-5120crichardsonbrown@hes-Service LocationsOperating HoursCities/Towns in AreaHES Community-Based Location8 a.m. - 8 p.m.7 days/weekBillerica, Chelmsford, Dracut, Dunstable, Lowell,Tewksbury, Tyngsboro, and Westford391 Varnum AveLowell, MA 01854(800) 830-5177(978) 322-5120Fax (978) 322-5134HES Community Crisis Stabilization Program24/7391 Varnum AveLowell, MA 01854(800) 830-5177(978) 322-5120Fax (978) 322-5134NORTHEASTERN MASSACHUSETTS (continued)Area: Tri-City24-hour access number: (800) 988-1111ESP Provider: Eliot Community ServicesInterim ESP Director: Maureen Gebhardt(781) 581-4427mgebhardt@Mobile Crisis Intervention Manager: Donna Kausek(781) 581-4493dkausek@Service LocationsOperating HoursCities/Towns in AreaEliot Community-Based Locationa.m. - 8 p.m. weekdaysa.m. - 6 p.m. weekendsEverett, Lynn, Lynnfield, Malden, Medford,Melrose, Nahant, North Reading, Reading, Saugus, Stoneham, Swampscott, and Wakefield95 Pleasant StreetLynn, MA 01901(800) 988-1111(781) 596-9222Fax (781) 581-9876Eliot Community-Based Locationa.m. - 8 p.m. weekdaysa.m. - 6 p.m. weekends173 Chelsea StreetEverett, MA 02149(800) 988-1111(781) 388-6220Fax (781) 581-9876Eliot Community Crisis Stabilization Program24/795 Pleasant StreetLynn, MA 01901(800) 988-1111(781) 596-9222Fax (781) 581-9876SOUTHEASTERN MASSACHUSETTSArea: Southern Coast24-hour access number: (877) 996-3154ESP Provider: Child and Family Services of New BedfordESP Director: Jessica Medeiros(508) 996-3154jmedeiros@Mobile Crisis Intervention Manager: Rebecca Pye(508) 996-3154rpye@Service LocationsOperating HoursCities/Towns in AreaChild and Family Services Community-Based Location24/7Acushnet, Carver, Dartmouth, Duxbury, Fairhaven,Halifax, Hanover, Hanson, Kingston, Marion, Marshfield, Mattapoisett, New Bedford, Pembroke, Plymouth, Plympton, Rochester, and Wareham543 North StreetNew Bedford, MA 02740(877) 996-3154(508) 996-3154Fax (508) 991-8082Child and Family Services Community-Based Location24/7118 Long Pond Rd, Ste 102Plymouth, MA 02360(877) 996-3154(508) 747-8834Fax (508) 747-8835Child and Family Services Community Crisis Stabilization Program24/7543 North StreetNew Bedford, MA 02740(877) 996-3154(508) 996-3154Fax (508) 991-8082Area: Brockton24-hour access number: (877) 670-9957ESP Provider: *Brockton Multi-Service CenterESP Director: Mike Zwalsky(508) 285-9400mike.zwalsky@massmail.state.ma.usMobile Crisis Intervention Manager: Vanessa Goodman(508) 897-2252vanessa.goodman@massmail.state.ma.usMobile Crisis Intervention Director: Jennifer Paine(508) 977-3346jennifer.paine@dmh.state.ma.usService LocationsOperating HoursCities/Towns in AreaBrockton Multi-Service Center Community-Based Location24/7Abington, Avon, Bridgewater, Brockton, EastBridgewater, Easton, Holbrook, Rockland, Stoughton, West Bridgewater, and Whitman165 Quincy StreetBrockton, MA 02302(877) 670-9957(508) 897-2100Fax (508) 586-5117Brockton Multi-Service Community Crisis Stabilization Program24/7165 Quincy StreetBrockton, MA 02302(877) 670-9957(508) 897-2100Fax (508) 586-5117Area: Cape Cod and The Islands24-hour access number: (800) 322-1356ESP Provider: *Cape & Islands Emergency ServicesESP Director: Catherine Thomas(508) 564-9627catherine.thomas@dmh.state.ma.usMobile Crisis Intervention Manager:Jean Calvert(508) 564-9696jean.calvert@state.ma.usMobile Crisis Intervention Director: Jennifer Paine(508) 977-3346jennifer.paine@dmh.state.ma.usService LocationsOperating HoursCities/Towns in AreaCape Cod Community-Based Location24/7Aquinnah, Barnstable, Bourne, Brewster, Chatham, Chilmark, Cotuit, Dennis, Eastham, Edgartown, Falmouth, Gay Head, Gosnold, Harwich, Hyannis, Mashpee, Nantucket, Oak Bluffs, Orleans, Osterville, Provincetown, Sandwich, Tisbury, Truro, Wellfleet, West Tisbury, Woods Hole, and Yarmouth830 County RoadPocasset, MA 02559(800) 322-1356(508) 564-9690Fax (508) 564-9699Cape Cod Community Crisis Stabilization Program24/7May Institute270 Communication Way, Unit 1EHyannis, MA 02601(800) 322-1356(508) 790-4094Fax (508) 362-5647SOUTHEASTERN MASSACHUSETTS (continued)Area: Fall River24-hour access number: (877) 425-0048ESP Provider: *Corrigan Mental Health CenterESP Director: James Farrelly(508) 235-7251james.farrelly@dmh.state.ma.usMobile Crisis Intervention Manager: Dawn Nickerson (508) 235-7222dawn.nickerson@state.ma.usMobile Crisis Intervention Director: Jennifer Paine(508) 977-3346jennifer.paine@dmh.state.ma.usService LocationsOperating HoursCities/Towns in AreaCorrigan Mental Health Center Community-Based Location24/7Fall River, Freetown, Somerset, Swansea, and Westport49 Hillside StreetFall River, MA 02720(877) 425-0048(508) 235-7277Fax (508) 235-7345Area: Taunton/Attleboro24-hour access number: (800) 660-4300ESP Provider: *Norton Emergency ServicesESP Director:Merleen Mills(508) 285-9400mmills02@massmail.state.ma.usMobile Crisis Intervention Manager: Susan Gill-Hickey (800) 660-4300susan.gill-hickey@massmail.state.ma.usMobile Crisis Intervention Director: Jennifer Paine(508) 977-3346jennifer.paine@dmh.state.ma.usService LocationsOperating HoursCities/Towns in AreaTaunton/Attleboro Emergency Service Community-Based Location24/7Attleboro, Berkley, Dighton, Lakeville, Mansfield, Middleborough, North Attleboro, Norton, Raynham, Rehoboth, Seekonk, and Taunton108 West Main St., Bldg. #2Norton, MA 02766(800) 660-4300(508) 285-9400Fax (508) 285-6573Taunton/Attleboro Community Crisis Stabilization Program24/7108 West Main St., Bldg. #2Norton, MA 02766(800) 660-4300(508) 285-9400Fax (508) 285-6573* DMH Operated ESP ................
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