APPROVAL AND DATE:



JOB DESCRIPTION – HUMAN RESOURCE/BENEFIT ADMINISTRATORPOSITION IDENTIFICATION:Functional Title:Human Resource/Benefit Administrator (HRBA)Supervisor:Business Office ManagerFLSA Status:Non-ExemptGrade(s):11POSITION OVERVIEW:The Human Resource/Benefit Administrator position is responsible for managing all Human Resource functions including; Recruitment, New Employee Onboarding, Retention, Data Management, Compensation and Safety. The Human Resource/Benefit Administrator oversees the Human Resource Specialist. This position reports to the Business Office Manager.ESSENTIAL DUTIES & RESPONSIBILITIES:Coordinate the development of human resource management strategic goals and objectives. This includes participating in strategic plan implementation efforts, defining goals for human resources and ensuring achievement of HR goals and objectives.Oversees all employee recruitment and retention functions according to Family Outreach policies and procedures as well as federal and state regulations. Monitors employee recruitment documents.Oversees job applicant files and documentation to ensure compliance with agency record keeping processes. Reviews and updates agency Policy and Procedures and Agency Job Descriptions.Coordinate and perform regular file reviews of personnel to ensure compliance and to identify areas for improvement or enhancement.Responsible for managing employee pay and benefits to provide accurate and timely employee compensation in compliance with agency policy and state and federal law.Review and implementation of board-approved pay plan as directed. This involves calculating salary adjustments, preparing reports for the Business Office Manager detailing budget impacts, and performing research and calculations as needed.Monitors employee salary, time and leave to ensure compliance with established budget and agency policies. This includes reviewing timecards and leave requests, monitoring overtime and other costs and providing regular status updates to the Business Office Manager.Monitors employee annual leave, sick leave, and earned paid time. Reviews and tracks timesheets and prepare leave accrual reports for managers monthly. Oversees reconciliation of agency payroll expenditures to salary and benefit election records to ensure accuracy and to correct any errors before month end. Researches and responds to employee questions or administrative/supervisor inquiries on wage and benefit matters by reviewing files and researching individual circumstances.Implements benefit plan changes.Monitors insurance, pension and other benefit programs to ensure compliance with agency and plan rules and regulations. Coordinate informational sessions between employees and providers to update the employees on their benefit packages. Oversees open enrollment and changes to all department employee benefits. Properly calculate, prepare and verify all benefit premiums, voluntary deductions and changes to ensure accurate and consistent benefit coverage. Completes benefit changes in all required systems. Provides assistance and information to employees, dependents, retirees and former employees, over the phone, in writing and in person to explain and interpret benefit information.Oversees and performs employee relations to ensure compliance with policy and to support effective management. This includes participating in or coordinating coaching, corrective action, and conflict resolution. Consults with supervisors regarding employee performance issues and provides support when necessary.Act as Executive Directors’ designee and conducts face-to-face termination for cause meetings with employees when authorized by the Executive Director and/or his/her designee to do so.Conducts internal investigations regarding performance issues, complaints or grievances when requested to do so by the Program Manager and/ or the Executive Director.Provide consultation to managers on staffing, succession planning, and related issues.Develop and monitor companywide training and professional development programs. This includes developing the corporate training plan and objectives, coordinating delivery by the specialist and managers, and providing direct training and instruction as necessary.Oversees annual employee performance evaluations.Tracks and processes all FMLA requests, ADA accommodation requests and assessments, Unemployment claims and Cobra Benefit Management.Ensure compliance with applicable safety programs and laws; provide guidance and training as necessary. Process and monitor workplace injuries, concerns or hazards and assist with worker’s compensation claims.Evaluates and provide recommendations to the Business Office Manager and Program Managers ways to improve the efficiency of clerical and technical processes in the office. This involves documenting current unwritten practices and policies for the operation of the office and related activities to ensure efficiency, assessing current practices, gathering and compiling input from program employee, and documenting the information in concise written office policies and procedures.Employee turnover reporting and analysis.Performs Electronic Fund Transfers in the absence of the Accountant.Assists with information gathering for Fiscal Year audits.ADDITIONAL DUTIES:Performs a variety of other administrative and technical work as assigned by the Business Office Manager. This includes coordinating special projects and events, attending training as required and providing backup and coverage for the Human Resource Specialist in that individual’s absence.KNOWLEDGE, SKILLS, & ABILITIES:Knowledge of the principles and practices of human resource administration including employee compensation (payroll and benefits), federal and state wage and hour Laws, and Department of Labor Standards.Knowledge of the following systems; online learning management (Relias and CDS), data management, payroll, scheduling and time recording, benefits administration and ERISA systems.Knowledge of presentation methods and techniques.Knowledge of office management.Knowledge of computers and related applications.Skilled in analyzing problems and developing creative solutions.Skilled in conducting research.Skilled in the operation of a personal computer including typical business applications (word processing, spreadsheets, databases, accounting applications), and payroll and accounting information systems.Skilled in strong written and verbal communication skills.Ability to interpret policy.Ability to establish effective working relationships with employees at all organizational levels.Ability to develop and conduct training.Ability to participate in and facilitate meetings.Ability to quickly and accurately perform numerical calculations.Ability to provide courteous customer service to employees and supervisors.Ability to implement change and to be open to new ideas.MINIMUM QUALIFICATIONS:The necessary knowledge, skills and abilities are typically acquired through a combination of education and experience. A bachelor’s degree in Human Resources, Business, Accounting or a related field OR PHR or SHRM-CP credentials are required. *Other combinations of education and experience will be considered on an individual basis. Five years’ experience in Human Resources is required.Proficient in Microsoft Word, Excel and Powerpoint. Celayix and e-Time software a plus.Valid MT driver’s license or the ability to obtain a license within one month of hire.Access to a reliable vehicle.Successfully complete federal background check.Ability to attain Certified MANDT and 1st AID/AED/CPR trainer status, and DDP Incident Management Investigation within a year of hire (previous certification preferred). Family Outreach will sponsor training.Family Outreach may conduct annual reviews of employee’s driving records and criminal background checks. All employees are required to report any changes in the status of either of these areas. *Failure to do so could result in disciplinary action up to and including termination of your employment. These incidents are to be reported through your chain of command.REPORTING REQUIREMENTS:This position reports to the Business Office Manager. The manager assigns work and will review work for soundness of approach, but the details of the work are normally assumed to be correct.PERSONNEL MANAGEMENTOversees the Human Resource Specialist. This involves assigning and reviewing work, training, and relaying performance information to the Business Office Manager.WORK RELATIONSHIPS/PERSONAL CONTACTSThe position involves contacts with Business Office employee, vendors, contractors and others to coordinate accounting and related administrative activities and to resolve problems of a factual nature. The position also involves contacts with employees to interpret and explain payroll, personnel, and related policies, procedures and practices.WORKING CONDITIONS:Work is performed in a normal office environment. The position may involve overtime and weekend work during peak workloads. The position involves physical demands associated with working on a computer, communicating over the phone and in person, and light lifting and filing. CONFIDENTIALITY:The position requires handling non-public confidential information. The person in the position acknowledges the confidential nature of non-public information regarding Family Outreach employees and clients. Consistent with applicable policy and guidelines, this position will respect and safeguard the privacy and confidential nature of information in accordance with Montana state law, without limiting the general nature of this commitment. The person in the position hereby acknowledges and understands that in this context, confidential information is considered all non-public information that can be personally associated with an individual and will not disseminate any such information.APPROVAL AND DATE:JOB DESCRIPTION ACKNOWLEDGEMENTI HAVE REVIEWED THE POSITION PROFILE FOR A HUMAN RESOURCE/BENEFIT ADMINISTRATOR AND I ACKNOWLEDGE THAT I KNOW AND UNDERSTAND MY DUTIES AND RESPONSIBILITIES AS AN EMPLOYEE OF FAMILY OUTREACH INC.SignatureDatePrint Name, First & LastTitleCopy of signed page to supervisorOriginal to Human Resources for Personnel file ................
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