I-CAN
I-CAN!TM E-File Reports
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January 20, 2009- April 20, 2009
Introduction
Legal Aid Society of Orange County currently offers two separate tax preparation modules to the public. They enable taxpayers to file their taxes for free, or for a minimal fee of $7.99 depending on income. These two modules are the I-CAN!TM E-File and I-CAN!TM Free File programs. A brief description of each is given below detailing their scope and purpose.
I-CAN!TM E-File
I-CAN!TM E-File () is a free, Internet-based program that enables taxpayers across the nation to prepare their federal and select state income tax returns completely free of charge. Each year, Legal Aid Society of Orange County (LASOC) partners with numerous community-based organizations, employers, financial institutions, United Ways, cities and government officials to help taxpayers access free tax preparation.
There are no income limitations for this program. Last year I-CAN!TM E-File returned over $33 million to low to moderate wage earners, $11 million of which were Earned Income Tax (EITC) dollars. This module is offered free nationwide as part of Legal Aid Society of Orange County’s outreach and partnership efforts.
Limitations include clients who: are in the military, own a businesses, have capital gains/losses, have rental income, have IRA lump sum or rolling distributions or receive dependent care benefits. Clients who fall into the aforementioned criteria cannot use this program.
I-CAN!TM Free File
I-CAN!TM Free File () is an expansion of I-CAN!TM E-File. This module was created to be accessed from the front page of the IRS’ website. I-CAN! Free File is listed as a Free File service provider. It is targeted to help low-to moderate-income taxpayers earning less than $30,000 or those who are eligible for the Earned Income Tax Credit (EITC) complete and e-file their federal and state tax return for free. Taxpayers earning over $30,000 or those not eligible for the EITC can print and mail their federal and state tax return for free or e-file for a minimal fee of $7.99. This fee is the result of negotiations between LASOC and the IRS that enabled LASOC to become a member for the Free File Allegiance. LASOC hopes that future negotiations will eliminate all fees and that this program will be completely free.
I-CAN!™ Free File offers an expanded set of tax forms to meet I-CAN!™ E-File’s limitations.
This year, with I-CAN!TM E-File and I-CAN!TM Free File combined, Legal Aid Society of Orange County has seen a huge increase in usage and Federal Refunds/ EITC Amounts. For the 2008 tax year, I-CAN! E-File enabled 67,423 low- to moderate-income taxpayers, in all 50 states, claim over $102 Million in federal and state refunds. The following will detail the growth of I-CAN!TM E-File as well as display the latest data for both I-CAN!TM E-File and I-CAN!TM Free File. All data is current as of April 20th 2009.
I-CAN! E-File National Historical Data
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|Year |Federal Refund |EITC Amount |Total Refunds |Users |
|2004 | $ 2,713,602 | $ 1,829,204 | $ 2,837,564 | 1,914|
|2005 | $ 5,604,240 | $ 4,100,697 | $ 6,016,991 | 2,253|
|2006 | $ 17,398,977 | $ 7,788,567 | $ 19,494,729 | 14,944 |
|2007 | $ 30,407,502 | $ 11,941,071 | $ 34,595,022 | 26,213 |
|2008 | $ 91,477,113 | $ 30,781,524 | $ 102,300,175 | 67,423 |
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I-CAN! E-File and FreeFile National Data (2008 Tax Year)
| |E-File |Free File |Cumulative Data |
|Printed Returns | 8,483 |9432 | 17,915 |
|E-Filed Returns | 29,126 |20382 | 49,508 |
|Total Returns | 37,609 |29814 | 67,423 |
| | | | |
|EIC Returned |$17,542,588 |$13,238,936 | $ 30,781,524 |
|Federal Refunds |$53,164,404 |$38,312,709 | $ 91,477,113 |
|Total Refunds |$60,290,690 |$42,009,485 | $ 102,300,175 |
| | | | |
|Total CA Refunds |$2,296,669 |$690,225 | $ 2,986,894 |
|Total MT Refunds |$1,139,935 |$80,066 | $ 1,220,001 |
|Total MI Refunds |$3,004,734 |$1,740,795 | $ 4,745,529 |
|Total NY Refunds |$480,230 |$1,086,585 | $ 1,566,815 |
|Total PA Refunds |$204,718 |$99,105 | $ 303,823 |
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Survey Comments
Wonderful. Very easy to use.
I never knew that I was able to do my own taxes. When I had the book and papers that was much too difficult to do. But now that I used your site to do my taxes, wow, kudos to whomever came up with this idea and it was free too. Sometimes you get these people who want to over charge you for everything. Thanks, this is a great site.
great company
THANKS!!!!!
me parece un buen servicio, aun no e podido comprabar si el servicio es bueno ya que no e recibido mi rembolso pero espero que asi sea
great and simple to use
i really liked your services,they were very understandable. it was great,thank you.
very good
Excellent Program
Excellent Job
good service
Thanks
This service was wonderful!!!! Im extremely satisfied with tje program and intend on using it again for years to come. I will definitely recommend it to friends and family and will donate to ican efile next year. Thanks again.
I believe I am entitled the the EITC - but I was unable to go back to the question on page 48 to see if I failed to answer a question or answered incorrectly. I printed pages 51 & 52, as well as the Fed and State Forms to mail in. Thank You
it helped me i couldn't figure out why i woulld have owed $300 till i got here
Option to mail in federal returns and e-file state returns!
it was help fool
I ALREADY FILED WITH TURBO TAX BUT THEY WERE UNABLE TO ADDRESS INDIAN LIVING ON THEIR OWN RESERVATIONS, I USED YOU SITE AND FOUND IT RATHER EASY COMPARED TO TTAX, BUT SINCE I ALREADY PAID OVER A $100 DOLLARS TO FILE, I WAS UNABLE TO PAY FOR THIS SITE. I PRINTED THE STATE FOR MAIL, THANK YOU
thank u so much ive been great
very easy to use thank you
will recommend this to everyone. all other methods are ripoffs
I couldn't efile my state taxes alone, ican would only let me do it alongside my federal
Thank you
thank you very much for a simple way to file taxes myself very friendly user
You should have the option of efiling just the State return.
Starting was a little difficult as I did not see which link to click to start. After that, everything was just fine.
I didn't see your file has been accepted. I hope you recieved it!
Thanks for the help.
Thank you for providing a great service! I will definitely be telling my friends and family about your site.
A good program. I didn't use it extensively since I had no income last year.
Very easy form of tax filing
great
Your EFILE was simple to use. Keep up the good work.
Thank YOU!!! Very easy to use!!!
THANK YOU!
I only needed to e-file my state taxes.. it would have been nice to have that option instead of only mailing in state or e-filing BOTH federal and state.
pretty good.
This made filing taxes so easy and quick. Thank you so much!
Hi! Very nice service. Would love to see more options for business owners. Thanks!
I-CAN! was very easy to use. No complaints.
I like i-CAN it was easy and fast and the print out forms were great
Great site, easy to use and edit. One that I used last year was terrible and my forms were filed late.
thank you for your helping
The only thing I would suggest is that you put in place is something that will help figure the the standard deduction that can be used for the state sales tax.
Please provide an option to separately efile your federal and state returns. I already efiled my federal for free with turbotax and planned on doing my state taxes myself but then I found this site and spent almost an hour filling out the worksheets only to find that I can only efile both returns, or federal, or neither. Other than that the site was great and easy to use. Thank you for providing this!
I would like to efile my state but not my federal; can I do that?
This is GREAT !!!!!!!!!!!!!! Thank You
I was a little peeved to try to efile and THEN discover that there was a charge -- which on the initial page was NOT specified. You should let us know UP FRONT that that alternative carries a charge, and specify how much it will be.
The system is great! I'm thankful that I was able to complete my taxes myself! I didn't have the money to pay someone, plus they charge too much! Thank you for providing this service!
You are awsome!
why can't I e-file just the state return? That's what I filled out this program to do, and now it won't let me...I've already paid my federal tax, all I need to do is the state tax.
I would like to see the option to E-File my state return seperately, rather than along with a federal return.
THANK YOU !!!!!!!!!!!!!!!! IT WAS GREAT!!!! YOU SAVE MY LIVE AND MY MONEY ALSO.. THANKS GOD I FOUND YOU
I am not sure if the program display the amount of my return?
Very easy to use, I would recommend to my friends and provides a good service.
This was really awesome and easy!!
this is the best
next year will use again. thank you.
Good Service. Thank you. And in Spanish! Would be nice if system could also accommodate applications for ITIN numbers (instructions about how to apply for ITIN). System didn't ask me whether I paid child support or alimony.
Thank you! This was the first time I didn't get a headache while doing my taxes.
It's a bit confusing at the end. It says that you can't e-file if you're 16 AND didn't file taxes last year. Do you mean if you're 16 OR didn't file last year. I didn't file yet I'm 21 and I believe I'm exempt from e-filing yet your wording makes it sound like I still could. Unfortunately, I waited until the last minute and couldn't wait the 2-3 days to see if my return was accepted or not.
It would be nice to clear up the earned income tax credit verification. I'm a bit confused about the whole thing.
Thank you for your service. Next year, I should be better off, but still use I-Can e-file. I will be able to afford a donation next year. Much appreciated.
Very helpful will use again next year.
Would like to be able to save all documents as one PDF file instead of, or in addition to, all of the individual PDF files.
I would like confirmation that my state tax is filed and paid.
Overall a great tool to help with taxes.
wonderful program. Thank you!
Thanks, your program is great! =)
Thank You. Taxes are daunting, and until the USA gets smart and does a serious overhaul, sites like this makes the "average joe" life easier when it comes to taxes. Price is right, Intuit and Turbo wanted $40.00 (approx)
thank you for this website. i would like to contribute another time when i am working. thank you.
It would be nice to be able to e-file state returns only without federal returns. This is the only site that allows you to do your taxes online and print the forms without having to pay which is great but I was hoping to e-file my state taxes for a small fee.
THIS WAS A VERY USER FRIENDLY SYSTEM. I WAS ABLE TO UNDERSTAND IT ALL. THANK YOU
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Good job, love this site!!! Thanks so much.
i can e-file is one authentic web site. I trust this site and their accuracy. a walters-california
I have no idea if I owe or not. Your system never told me. I will be filing a formal complaint to the IRS
I would like to just E-File my State, as I already used another software program to e-file my federal, but it seems there isn't an option for that. So now I need to print my State taxes and mail them in and hope they get there before the deadline!
This site was very friendly. Thanks you
I like it. I'll use it again next year and the state filing fee is low enough that I'll do it that way for my state. My mom's going to use it next year, too. Be sure to keep your link with the Sate of California.
Thanks so much for your help. I had a lot of difficulty with another internet site (I think their software is ok for the federal return but was not correct with the state return). Since I already paid them, I won't contribute to you this year but I will definitely be back (and contribute) next year to i-Can)! Thanks
The three choices to file were not what I wanted to do. I wanted to get my state return electronic and mail my federal but counldn't.
Brilliant. Thank you so much. Michigan tax law is annoying and has been giving me a headache. With taxes due on the morrow I'm very glad to have found your site and gotten rid of my headache. Cheers -
THE STAFF ARE VERY KNOWLEDGEABLE, AND HELPFUL. THEY WERE WARM AND WELCOMING, I WAS HAPPY THAT THEY REALLY WANTED TO HELP ME.
I found this very helpful and quite easy to do. I am really impressed with your tax filing service.
GOOD WEB SITE
Wanted to e-file state only.. Does not seem to be an option?
I just needed to file for State and have already filed federal so this did not really help. Now I have to start over. Thanks anyway.
I WAS UNDER THE IMPRESSION THAT THIS PROGRAM WOULD ALLOW MW TO E-FILE MY STATE TAX RETURN ONLY. I HAVE LOW INCOME FROM SELF EMPLOYMENT AND WAS UNABLE TO E-FILE MY STATE RETURN. I ALREADY DID MY FEDERAL, BUT THIS STUPID PROGRAM MADE FILL OUT EVERYTHING WITH NO OPTION AT THE END TO ONLY E-FILE MY STATE RETURN. SO YOU GUYS SUCK, WHAT A WASTE OF TIME!!!!!!
thanks
Would be nice to have better navigation between the points. Lot of Back/Next clicking if one wants to change something...
I enjoyed using ican
I thought it was very helpful. I was just about to go out and purchase Turbo Tax which I have used before. If anything you program was easier.
This was very easy. I wish i would have found it years agao. WOW
I needed to efile my state return but not my federal, but I couldn't.
It was very easy to use and a quick way to get my taxes done. Thank you
Great
I WENT TO THE STATE OF CALIFORNIA WEB SITE REGARDING STATE FILING. IT GAVE SEVERAL FREE SITES TO FILE MY TAX RETURN. I PICKED YOUR SITE.
Why can't I e-file my taxes? This is rediculous. I didn't even earn any money in 2008.
I am happy that I found this site
I JUST HAD TROUBLE WITH A 1099 G THE FORMAT ON I CAN DID NOT FIT WITH MY 1099 G I ONLY HAD 3 BOXES AND YOU FORMAT MADE ME PICK AN OPTION THAT DIDN'T PERTAIN, SO I HOPE MY TAXES ARE CORRECT
Very easy way to do taxes
Should be able to file just state
I could not print. Opened page said something with the word "bug" included.
i like you all very much.. i am unable to donate at this time but i will come back too later.. is your site up all year?
Does not include all credits on michigan
Thanks & I will contribute next time I use.
Loved it.
Your program was extremly helpfull and easy for a non computer geek like me.
I think you should have the option to e-file your State return and not your federal.
I've volunteered with helping immigrants and migrant workers use I-CAN E-File to fill out their tax forms. It was one of the most rewarding experiences I've had, I think it's a great program and it helps out those who need the most help.
The program is very limited, but did the job for our simple taxes.
Foreign tax credit not I-can, so I couldn't E-file, had to amend form manually for a mere $54.00 credit. Also State tax question not on Federal form, so had to enter this manually also. Otherwise, thanks for the help. Give an address for voluntary contribution. A lot of people do not wish to have money removed directly from checking account, but would be willing to write a check and mail it. We "old timers" are stuck in our ways if you know what I mean.
Great service!!
THANXS.... GREAT TAX PROGRAM !
I just would like a confirmation that I did e-file my return for Federal taxes at claiborner3@
It would be lovely if there was an option to send in JUST your State Taxes. =]
I like the system. It was a blessing to find.
Very easy steps.
Great Job! Thank YOU!!! this is great, even if we owe - Why not avail. in all 50 states??? Could maybe make it easier for moving expenses credit plus the help links do not seem to work.
I thought you did the fed tax then the state. I started with Turbo Tax and found they charged for the state return. Then went to the MT site and they directed me to you. But after another 30 minutes your site did not do an e-file unless it was with the Fed (which I had already done with Turbo Tax). All in all I am trying to do the e-filing to save everyone money but it is not easy to know who is doing what and it takes 3 times as long as filling out the old paper forms.
Thank you
Seems like a nice program. I have a program I wrote in Excel that I usually use, but I wanted to try this one. Very user-friendly for newbies. I will refer my sister to this program right away; she lives in Orange County, CA and will be happy it's available.
thanks
I wanted to only file state taxes, but couldn't. Annoying
You folks are great!!! Thank you Thank you Thank you!!!
I did not like how difficult it was to get back to specific areas in the Sched C - I had to go back numerous times and I would like to be able to skip from one place to another without having to page back thru every page all the time.
ME GUSTARIA SABER CUANTO VA HA SER MI REEMBOLSO GRACIAS
Very helpful in completing all of the necessary forms, which I was struggling to understand.
very easy and simple
I already filed my federal taxes but couldn't find someone who would do the state for free. I completed your info, but don't want to re-submit my Federal and can't seem to do just the state.
Love it. Please don't ever go away. Hope you can expand to other states also for the state form.
Did a great job, will reccomend doing it for all my friends.
VERY GOOD
Trying to get the 1040 tax form to find and print out. Is hard trying to put it in the form to be sent to the I R S . Your summary should be already on the 1040 form and the address to be sent to.
Can't get any of the forms to print out other than the Mailing instructions.
the biggest problem is there was no way for me to claim the first time home buyers credit. i had to use another site in order to claim this and that meant doing my taxes twice.
Worked great
i don't understand why my home heating credit form didn't show or print out...i did fill it out and was to recieve a refund...
was easy to use
I think you should have a 4th option when it comes to e-filing. You have e-file both state and federal, mail in state and e-file federal, and mail in both. I only wanted to use this program for my state taxes, and there was no option for that. So I have to mail in my state, so that my federal wasn't double filed.
no comments
I LIKE YOUR SERVICE
I WAS DISSATISFIED THAT I WAS NOT ABLE TO E-FILE THE STATE FROM THE FEDERAL SEPARATELY.
I think you should have the ability to mail in your federal while E-Filing your State. That is my biggest issue. You gave the choices to A)E-File Both; B)E-File Fed and send state; or C)Send both. Why wouldn't you have D)Mail Fed and E-File state?? Other than that it's a good site.
I did not see a choice to file for an extention for people that owe.
I LOVE THIS PROGRAM...I HAD DONE ALL OF MY ENTRIES ON TURBO TAX AND THEN WHEN I TRIED TO PRINT MY FORMS THEY WANTED TO CHARGE ME 75.00 WHEN THEY SAID IT WAS GOING TO BE FREE. I REALLY APPRECIATE THAT THERE IS A PLACE THAT OFFER THIS KIND OF PROGRAM WHERE WE CAN FILE AND GET THE FORMS STRAIGHT FROM MY COMPUTER. THANK YOU SO MUCH!!!!!
i like how it work
I AM VERY GRATEFUL TO THE PEOPLE HERE AT LA HABRA RESOURCE CENTER
would like to be able to file past years using e_file
very please with program
Extremely easy to understand and fast
NO HELP. NO CUSTOMER SERVICE...TECH HELP WAS NO HELP=== JUST COMMON SENSE.
I wanted to e-file my state only and there was no option.
good
This was easy to use and helpful to me. Thank you for offering it to the public.
When making corrections, I must go through pages and pages.
Thanks!
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I really found pleasure and comfort in using this site to complete my taxes. I will not only use it next year, but I will refer my family and friends as well.
I have recommended and given website to ALL my family and friends
there is no option to file just the STATE return
HOW LONG AND WHAT WEB SITE SHOULD I GO TO CHECK THE STATUS OF TODAYS FILING?
It would be nice to be able to decide to e-file State returns separate from Federal returns.
very good program
This is a great service! I am 19, I don't yet understand taxes very well and don't have any money to pay to have them done. THANK YOU !
i still need help with printing forms, do i need to print all the blue highlighted forms?
Just only one thing that I didn like it,is that I was unable to file state taxes
This is my first year to work and file. I am a full time student.
Thank the Lord I'm done.
I WOULD HAVE LIKED TO BE ABLE TO E-FILE JUST MY STATE TAXES.
THE ADDRESS FOR MAIL IN RETURN YOU GIVE, FOR WA STATE RETURN WITH A PAYMENT,IS DIFFERENT THAN THE ADDRESS IN MY 1040 BOOKLET, WHY?
Before I started I read that I could file my state only, but the site only gave me the option to efile federal alone or federal and state. I had already done federal so this did not help me.
you should make it so it determines status... i did not work at all last yr and by doing taxes myself i would have saved a lot of time cuz all i had to do was put zeros and mail... i had to go through an entire program here and still have to mail it... why the hell did i efile if i still have to mail it??
Good program
YOUR PROGRAM ARE VERY HELPFUL AND GREAT SERVICES!
could not find forms to file extention since I owed.
thanks this was eacy
I was very disappointed that I could not just e-file my state tax return without filing the federal return which I had completed and filed elsewhere.
NICE PROGRAM
I was unsatisfied that there was no option to just do e-file for state taxes.
not clear5 enough for a person on S.S.I. disabled no taxable income
your computer program didnt let me efile my state taxes only, my federal was done alreadu
Great program! It helped a lot!
I Can E-File Is Great, Thanks.
I am married filing separately, my husband itemized his deductions, so I also HAVE to itemize my deductions. E-file calculated that the standard deduction was better for me and used that instead of my itemized deduction, but this is an error. I HAVE to itemized my deductions and could not get e-file to do this. I have to adjust the forms myself on paper. Next year my taxes will be simpler (I will probably be able to claim the standard deduction), so I will probably use e-file. On the positive side, e-file showed me that I can get the stimulus refund, which I didn't realize before. THanks.
i was a little disappointed that i wasn't given the option to e-file only my state and not federal.
I thought it was easy simple and good to use. Thank You!
I found some of the tax credit information unhelpful. I had to get a paper copy of the mi home tax credit and manually figure out that I was not eligible. According to the info on the bottom of the page, I should have been eligible, but I wasn't. And your number for the MI nonrefundable credit didn't jive with what we thought it should be.
Very easy to use!
need free state tax filling only
I was VERY disappointed to find that I had to enter all of My federal tax info to file My State Taxes and then wanted to E-file My State taxes only, since I had already filed my Federal taxes but this option was not available at the end of the process. I would have been happy to just have a blank State form to fill in that I could E-file and save myself all the wasted time of loading all these pages only to have to mail it in anyway.
i did not recieve the stimulus check last year, i was told i should as other people with the same cercomstances that i have did recieve one so i tried i can this year to see if i could get it and this said i could not efile so i completely wasted my time, i thought this was supposed to be to help the poor people not make things worse and throw them aside.
I bought a tax program to use this year turbo tax ended up using yours for free. Wont make that mistake again.
HI I JUST WANTED TO BE ABLE TO JUST EFILE MY STATE RETURN BUT DIDN'T HAVE THAT OPTION, I HAD ALREADY EFILED MY FEDERAL WITH ANOTHER PROGRAM.
I was not able to deduct my employee expensives for the state return, and I want to e-file my state return by itself but thats not an option.
vER EASY PROGARAM TO USE i SAY kEEP it
great system - thank you much....
I like to see my refund as I go
Why no option to not mail federal and e-file state? I only needed to do state.
Very simple program to follow, thanks for making it simple.
can you provide california e-file only option?
Please allow for filing state return ONLY!
Thank you, you have made being screwed over by Uncle Sam that much bearable
It was worth using.
it was fast and easy but your math on my refund was different then mine
I am so thankful that I learned about I-CAN! This program was fantastic and very easy to use. I most definitely plan on using this program again for my tax returns next year!
I'm very please with the software and would definitely try using it next year.
I had already e-filed my federal return--the i-can program did not itemize my deductions and came up with a different return--therefore, i could not efile my state return because the only options included efiling the federal return.
muchas gracias por su ayuda
Very nice !
I-can! is very fast.
somewhat confused as to earned income credit
Thanks so much! I was glad I could itemize however I'd also like to be able to deduct mileage with your program. A resource sheet for how much you can deduct per item of clothing would be helpful too. This was great!
After entering my information on multiple forms, the site notified me that I would need to MAIL my returns. What a waste of my time. I could have just mailed the forms I had already completed.
I had all ready pd to do my Federal taxes e-file before I found out about state program. Iwish I had known before I spent my money on other company services. Was disapoo\inted that there wasn't an option to just e-file state forms if one was all ready done with federal filing. state could do more to let you know as always do federal first before looking at state instruction book.
Thank you for your services - great program - easy to use - saved me alot of work reading all the forms
I wish i had the option to file NY state income tax return and not the federal one electronically. I have already filed my federal one and would like to e-file the state one for free separate from refiling my federal. now i have to send the ny one by mail. but thank you for your service in helping to prepare it.
The federal return part of your program is missing the 1042-S forms.
Very easy
thank you
I am not computer literate, but,with the help of my daughter, I made it. But I am still uneasy about some of the figures. Like my SS income.
do other state taxes as well.
Thank you!
Could not E-file due to capital gains.
You should allow the choice to efile state returns only.
i PROMISE I'LL MAKE A CONTRIBUTION LATER ON. I'M KINDA TIGHT NOW. YOUR SOFTWARE IS AWESOME AND PRICE IS RIGHT.
Why am I having such a problem e-filing my return?
Muy buenoªªª
Great
Summary screens at the end of each section--and links to the individual pages where info was entered--would be VERY helpful.
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Thank You for providing this service. I am in a finacial mess and was very concered with how I could afford getting my taxes done. Next year I hope to be doing much better financialy, and will pay i-can for your services. Again, Thank you Sincerely Dolly Welch
need to be able to have instructions for the tax form question
No forms to complete state extension?
Wish I could send money. Because I am out of work I have no money extra to send. When things get better I hope I can donate next year.
i.thought it was very thourgh
is was easy to use even for someone who is tehcnilogically challenged
Your program would not allow me to file the Alternative Motor Vehicle Credit for my new hybrid. I could not even enter it by hand.
it was very easy
Bangin!!!
Federal and State (CA) returns were completed with this software. We live in CA, however we also needed to complete State of Montana tax return to cover my pension. Will I-CAN E-File be able to modify it's software to allow filing both CA and MT tax returns next year. Any suggestions?
I liked this program very much. I would like to send you a payment later in the year.
IS GOOD TO HAVE ACCESS TO PROGRAMS LIKE THIS FOR LOW INCOME PEOPLE AND ANYONE WHO WANTS TO ADVENTURE DO THEIR OWN TAXIS. I REALLY RECOMMEND IT IF YOU HAVE SOME KNOWLEDGE OF TAXIS. THANK YOU i CAN.
Would like to see a running total of refund or tax due
Make it possible to e-file State return only.
I am not sure if I recieved or am due the income tax credit or if I lost out on it by doing these forms incorrectly.
THANK YOU
nono
Too many surveys
IT WAS COMPLICATED BUT GOT THROUGH IT WITH GOOD ASSISTANCE FROM SELENA.
There needs to be an option that you can E-File you state return only!
i entered my info in several online tax preparation sites & they all did something that made the filing more difficult & confusing which made me angry so i went to the next site. your site was very easy so i did my taxes with you & even donated money to I-CAN! I put your website in my favorites so i'm ready for next year.
Thank you for making this so easy to use & having the information available to get the maximum refund possible. Have a GREAT day!!!!!!!!!
great program. wonderful for people like me on the go. quick, fast, easy. i recommend this program to anyone that files on their own. thankyou again.
THANK YOU FOR YOUR HELP THIS HELP PEOPLE THAT DON'T MAKE A LOT OF MONEY TO FILE THERE TAX WITH HELP THAT IT IS CORRECT WITHOUT ERROR THANK YOU AGAIN
This is a easy step by step process. THANK YOU SO VERY MUCH
I was unable to print the California Returns although the Federal Returns printed correctly. Each California return form I selected printed page 2 of the Federal Recovery Rebate Credit.
Keep up great work
EASY THANK YOU
make it so i can only file state if i want
was very disappointed that I could not efile my state ONLY as implied in the information available
I WAS NOT ASKED ABOUT MY DISABILITY SOCIAL SECURITY AMOUNT. MY SOCIAL SECURITY PAYMENT FOR 2008 WAS 9,744.00 I HAVE BEEN DISABLED FOR 15 YEARS WITH HIV AND KIDNEY FAILURE.
Your online/email assistance program was extremely helpful. The gals name was Liz who helped me through the process. Very prompt.
no thank you.
good and easy to use. I would like to thank E-File.
I have already e-filed my Fed. return thru Turbo Tax, but they would've charged me $34.95 to e-file my NYS return. Therefore I came to you; but you do not offer the chance to e-file a state return ONLY. Therefore, I guess I wasted my time (seeing I already had my NYS return done on paper but didn't want to wait 2 months for my refund by mailing it). Thanks anyway...
I needed the option to e-file only my state tax form as I had H&R Block do the federal return but because I had it done in Tennesse, and they don't file state returns, they didn't have the software capability to do our state income tax form.
GOOD PROGRAM
It was great!
TO MANY QUESTIONS
Gracias
If I had known at the beginning that I would not be able to e-file my STATE return without e-filing my federal retirn, I would not have used i-can. I already filed my federal return and just wanted to e-file the state return. After going through all that work of entering my info, I decided to print and mail in my state return, which was not what I had intended or wanted to do.
i-can was so easy icould not believe that it was so easy i thought i had did something wrong i had to go back and double check I said this was to easy
I love your program
Extremely easy to use!
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