Duty Statement
|duty statement |
|Class Title |Position Number |
|OFFICE TECHNICIAN (TYPING) |805-229-1139-XXX |
|COI Classification | |
|Yes |No |
|Unit |
| |
|Section |
|SAN FRANCISCO MEDI-CAL FIELD OFFICE |
|Branch |
|FIELD OPERATIONS |
|Division |
|CLINICAL ASSURANCE AND ADMINISTRATIVE SUPPORT |
| |
|This position requires the incumbent maintain consistent and regular attendance; communicate effectively (orally and in writing if both appropriate) in dealing with the|
|public and/or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment; complete assignments |
|in a timely and efficient manner; and, adhere to departmental policies and procedures regarding attendance, leave, and conduct. |
|Job Summary: The Office Technician (Typing) (OT(T)) performs a variety of routine and time-sensitive administrative and clerical duties for the San Francisco Medi-Cal |
|Field Office (SFMFO) within the Clinical Assurance and Administrative Support Division (CAASD). Duties include typing and editing SFMFO Treatment Authorization |
|Requests (TAR) correspondence, preparing fair hearing files, scheduling meetings and conference rooms including the preparation of meeting materials; file maintenance; |
|and assisting with other projects as needed. Serves as the Attendance Coordinator processing attendance, benefits, and other related personal issues. The |
|responsibilities assigned to the OT (T) require a high level of initiative, independence, thoroughness, accuracy and excellent communication and interpersonal skills. |
| |
| |
| |
|Supervision Received: Under the direct supervision of the Nurse Evaluator (NE) IV. |
| |
|Supervision Exercised: None. |
|Description of Duties: |
| |
|Percent of Time Essential Functions |
| |
|50% Types a wide variety of correspondence and comprehensive reports including letters, memos, procedure memos, templates, and other required documents pertaining to |
|Treatment Authorization Requests (TAR). Reviews for formatting, punctuation, grammar and packaging according to Department and CAASD guidelines. Routes and tracks |
|assignments for review via excel spreadsheets and ensures that assignments with due dates are completed timely. Prepares and coordinates fair hearing case files; |
|including, but not limited to, retrieval of case listing documents via secure file transfer, retrieval of pertinent information from TAR history file, coordinate timely|
|submission of position statements and update office fair hearing log. Prepares and types error correction requests and other provider-generated action items for |
|distribution to appropriate staff. Logs appeals in database and maintains paper and electronic files for the field office. Maintains SFMFO files, reports and charts. |
| |
|25% Serves as the SFMFO Attendance Coordinator; duties include preparing appropriate documentation for processing, including the coordination of confidential issues, |
|such as health benefits, employee salaries, attendance and appointment dates and other personnel issues as they arise. Collects attendance summaries, time sheets and |
|quarterly time studies and ensures they are completed and submitted by the due dates. Generates reminders to staff via Outlook email regarding attendance and other |
|deadlines. Responsible for making travel arrangements for SFMFO staff, travel expense claims, and posting travel checks. Coordinates with CAASD’s Personnel Liaison |
|for recruitments; such as, scheduling and proctoring interviews, preparing interview packets and other pertinent documents and forwards to headquarters for processing. |
|Ensures time sensitive documents are processed and mailed in a timely matter. |
| |
|20% Schedules meetings, trainings and online webinars and effectively coordinates schedules to ensure staff availability for all scheduled meetings and trainings. |
|Secures meeting rooms, prepares, and distributes meeting notices, agendas and other related documents as necessary. Ensures necessary IT equipment, phones and other |
|items are reserved and set-up prior to all scheduled meetings and trainings. Receives, opens, date stamps, and reviews all incoming mail and distributes to appropriate|
|staff and routes outgoing mail for courier pick-up. Answers incoming telephone calls, screens and routes to appropriate staff. Prepares supply order and maintains |
|office equipment and supply inventory. |
| |
|Percent of Time Marginal Functions |
| |
|5% Other duties as required. |
| |
1
| |
|Employee’s signature |Date |
|Supervisor’s signature |Date |
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