AIRS I&R Salary Survey 2008



AIRS I&R Salary Survey 2014262 organizations completed the survey that was undertaken in May 2014. Remember that salaries fluctuate based on cost of living and geographical locations. There will always be a slight year-by-year variation based on the particular agencies that responded in any particular year.Types of organizations responding2013% of responses2014Number of responses2014% of responsesUnited Way14%5019%Aging agency/ADRC41%10841%Blended I&R/crisis9%249%Crisis2%21%Independent I&R (non 2-1-1)16%2911%Independent I&R (2-1-1)14%4216%Child care1%21%Military1%11%I&R Coordinating Body (not providing direct service)3%21%Total number of fulltime equivalent employees in organization2013% of responses2014Number of responses2014% of responses1-10 staff27%26%6711-25 staff21%21%5326-50 staff20%21%5551-75 staff6%10%2676+ staff26%22%57Total number of fulltime equivalent I&R employees in I&R program2013% of responses2014Number of responses2014% of responses1-4 staff50%12748%5-9 staff25%8131%10-14 staff8%145%15-19 staff5%73%20-29 staff3%176%30-49 staff3%83%50-74 staff2%52%76+ staff2%31%Region of service2013% of responses2014Number of responses2014% of responsesNortheast16%4216%Northwest7%197%East8%166%South19%5822%Southwest7%249%West8%228%Midwest32%7228%Canada3%52%Annual salary for the I&R Director or Manager(The staff person with direct overall responsibility for the I&R services and I&R staff. (In some cases, this might be the agency Executive Director; in others, the I&R Manager. Note for this and all future questions: use gross salary exclusive of benefits.)2013% of responses2014Number of responses2014% of responsesUnder $19,0001%10.5%$20,000 - $24,9991%42%$25,000 - $29,9992%52%$30,000 - $34,9996%76%$35,000 - $39,99910%2912%$40,000 - $44,99913%2812%$45,000 - $49,9996%2511%$50,000 - $54,99911%3916%$55,000 - $59,9999%2310%$60,000 - $69,99916%3414%$70,000 - $79,99911%188%$80,000 - $89,9997%125%$90,000 - $99,9994%73%$100,000 +1%52%2008 Average salary of an I&R Director or Manager = $49,0462009 Average salary of an I&R Director or Manager = $53,1822010 Average salary of an I&R Director or Manager = $50,6512011 Average salary of an I&R Director or Manager = $52,5362012 Average salary of an I&R Director or Manager = $52,5362013 Average salary of an I&R Director or Manager = $56,3642014 Average salary of an I&R Director or Manager = $55,116Average salary over the past 3 years = $54,672Note that these averages are derived by taking the median point of each salary band. For example, 13% out of 217 salaries are $42,500, 2% out of 291 salaries are $27,500, etc.). There will also be some disparities, year-by-year depending on the make-up of the group who completed the survey (i.e. the 3 year average will be a more accurate general reflection than the number for any single year).Annual salary for the I&R Call Center Manager or Supervisor (The staff person with overall responsibility for the I&R Specialists. Note that not all agencies will have this position.)2013% of responses2014Number of responses2014% of responses$15,000 - $19,9992%11%$20,000 - $24,9995%53%$25,000 - $29,9994%96%$30,000 - $34,99911%2113%$35,000 - $39,99917%2616%$40,000 - $44,99915%3019%$45,000 - $49,99911%1912%$50,000 - $54,99916%1912%$55,000 - $59,9997%74%$60,000 - $64,9995%96%$65,000 +5%128%2008 Average salary of an I&R Call Center Manager/Supervisor = $38,2922009 Average salary of an I&R Call Center Manager/Supervisor = $41,0112010 Average salary of an I&R Call Center Manager/Supervisor = $41,5722011 Average salary of an I&R Call Center Manager/Supervisor = $42,5942012 Average salary of an I&R Call Center Manager/Supervisor = $41,1872013 Average salary of an I&R Call Center Manager/Supervisor = $43,8962014 Average salary of an I&R Call Center Manager/Supervisor = $47,347Average salary over the past 3 years = $44,186Annual salary for I&R Resource Manager (The staff person with overall responsibility for database functions and staff. Note that not all agencies will have this position). 2013% of responses2014Number of responses2014% of responsesUnder $19,9996%32%$20,000 - $24,9997%86%$25,000 - $29,99911%1611%$30,000 - $34,99914%3324%$35,000 - $39,99926%2518%$40,000 - $44,99912%2014%$45,000 - $49,9997%118%$50,000 - $54,9998%64%$55,000 - $59,9993%32%$60,000 - $64,9992%75%$65,000 +4%75%2008 Average salary of an I&R Resource Manager/Supervisor = $34,4832009 Average salary of an I&R Resource Manager/Supervisor = $34,4852010 Average salary of an I&R Resource Manager/Supervisor = $37,5002011 Average salary of an I&R Resource Manager/Supervisor = $36,3332012 Average salary of an I&R Resource Manager/Supervisor = $39,3642013 Average salary of an I&R Resource Manager/Supervisor = $38,4502014 Average salary of an I&R Resource Manager/Supervisor = $39,226Average salary over the past 3 years = $39,013Annual salary for full-time I&R Specialist2013% of responses2014Number of responses2014% of responsesUnder $14,9992%10.5%$15,000 - $19,9994%104%$20,000 - $24,99912%4218%$25,000 - $29,99925%5825%$30,000 - $34,99931%4519%$35,000 - $39,99914%3616%$40,000 - $44,9996%177%$45,000 - $49,9994%104%$50,000 - $54,9991%94%$55,000+1%31%2008 Average salary of an I&R Specialist = $29,3672009 Average salary of an I&R Specialist = $30,2502010 Average salary of an I&R Specialist = $29,9862011 Average salary of an I&R Specialist = $30,3812012 Average salary of an I&R Specialist = $30,3372013 Average salary of an I&R Specialist = $31,4812014 Average salary of an I&R Specialist = $31,958Average salary over the past 3 years = $31,272Annual salary for full-time I&R Resource Specialist2013% of responses2014Number of responses2014% of responsesUnder $14,9992%11%$15,000 - $19,9994%0$20,000 - $24,99910%1210%$25,000 - $29,99926%2924%$30,000 - $34,99922%2924%$35,000 - $39,99919%2723%$40,000 - $44,9998%108%$45,000 - $49,9997%76%$50,000 - $54,9991%54%$55,000+2%11%2008 Average salary of an I&R Resource Specialist = $31,7462009 Average salary of an I&R Resource Specialist = $31,3572010 Average salary of an I&R Resource Specialist = $31,4132011 Average salary of an I&R Resource Specialist = $31,6062012 Average salary of an I&R Resource Specialist = $31,8562013 Average salary of an I&R Resource Specialist = $32,6982014 Average salary of an I&R Resource Specialist = $33,987Average salary over the past 3 years = $32,847Does your organization provide a benefit package for full-time staff?2013% of responses2014Number of responses2014% of responsesYes95%24494%No5%186%If your organization has a benefits package, what is its approximate value in relation to gross salary?2013% of responses2014Number of responses2014% of responsesUp to 5%9%229%Between 6% and 10%17%5423%Between 11% and 15%15%3917%Between 16% and 20%17%3414%Between 21% and 30%28%5624%Over 30%13%2912%Which of the following best describes the employee retention rate in your agency over the last 3 years?200920102011201220132014Stable (People do leave but not at an unusual rate and there is a core of long-term staff)76%82%80%80%79%75%Volatile (People regularly leave for other jobs and there is nearly always a position available)2%3%1%4%5%3%Somewhere in between those two situations!22%15%19%17%16%22%For 2014, which of the following best describes your I&R budget situation?200920102011 201220132014Increase over previous year17%16%12%17%14%21%About the same as previous year52%53%54%63%60%58%Decrease from previous year31%31%34%21%27%21%If your answer to the previous question indicated that your I&R budget will decrease in 2014, approximately how much will that decrease be?200920102011201220132014Under 5%37%25%29%44%26%30%Between 6% and 10%31%38%33%37%33%47%Between 11% and 15%13%17%21%4%21%9%Between 16% and 25%11%16%7%8%10%6%Between 26% and 49%6%4%5%2%9%6%Over 50%1%4%4%1%1%For 2014, are you likely to lay-off I&R staff or have you already done so? (Note that this is a confidential survey and the results will be aggregated so no individual response will be shown)2011201220132014Yes16%10%10%6%No84%90%90%94%If your answer for the previous question indicated that your I&R service will be losing staff, approximately how many full-time positions will be lost?Number of responses (from only 20 agencies so percentages are high)One75% (15 agencies)2-315% (3 agencies)4-55% (1 agency)6-105% (1 agency)11+0 ................
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