Essentials of Organizational Behavior, 11e (Robbins/Judge)

If a job is highly formalized, the incumbent has a minimum amount of discretion over what, when, and how to do it. The publishing representatives have a great deal of freedom in their jobs so we can say that the job scores low on the degree of formalization. Diff: 2 Page Ref: 206-207. AACSB: Analytic Skills. Objective: Centralization. Quest. ................
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