Credit Card Agreement for VISA Signature® and World ... - Capital One
Credit Card Agreement for VISA Signature? and World Mastercard? in Capital One, N.A.
There are two parts to this Credit Card Agreement: Capital One Pricing Information and the Capital One Customer
Agreement. The Pricing Information shows a range of terms that includes both mail and online offers for new accounts
available under this Agreement as of December 31, 2022. The combination of terms that could apply to you will differ depending
on the specific card offer and on your creditworthiness at the time of application. Not all offers will contain introductory rates. The
Customer Agreement contains important information related to Visa Signature and World Mastercard consumer credit cards
issued by Capital One, N.A. Please visit to view our online credit card offers. If you are a current Capital One
cardholder, please log in to your account if you would like to request the Credit Card Agreement for your account(s).
CAPITAL ONE PRICING INFORMATION
Annual Percentage Rate
(APR) for Purchases
0%, ranging from 9 months to 15 months.
Non-introductory rates between 18.99% and 29.74%.
Introductory rate of
This APR will vary with the market based on the Prime Rate.
APR for Transfers
Introductory rate of 0% for 15 months.
Non-introductory rates between 18.99% and 29.74%.
This APR will vary with the market based on the Prime Rate.
APR for Cash Advances Non-introductory rates between 18.99% and 29.74%.
This APR will vary with the market based on the Prime Rate.
Paying Interest
Your due date is at least 25 days after the close of each billing cycle. We will not charge you interest
on new purchases, provided you have paid your previous balance in full by the due date each
month. We will begin charging interest on cash advances and transfers on the transaction date.
For Credit Card Tips from
the Consumer Financial
Protection Bureau
To learn more about factors to consider when applying for or using a credit card,
visit the website of the Consumer Financial Protection Bureau at
.
Annual Fee
Between $0 and $395 annually.
Transaction Fees
? Transfer
3% of the amount of each transferred balance that posts to your account at a promotional APR
that we may offer you.
None for balances transferred at the Transfer APR.
? Cash Advance
Either $10 or 3% of the amount of each cash advance, whichever is greater.
Penalty Fees
? Late Payment
Up to $40.
How Do You Calculate My Balance? We use a method called ¡°average daily balance (including new transactions).¡± See ¡°How
Do You Calculate The Interest Charge?¡± section below.
What Are My Billing Rights? Information on your rights to dispute transactions and how to exercise those rights is provided
in ¡°Your Billing Summary¡± on your Statement and other Truth-in-Lending Disclosures.
THINGS YOU SHOULD KNOW ABOUT THIS CARD
How Do You Calculate My Variable Rates? Your variable rates may change when the Prime Rate changes. We calculate
variable rates by adding a percentage to the Prime Rate published in The Wall Street Journal on the 25th day of December,
March, June and September. If the Journal is not published on that day, then see the immediately preceding edition. Variable
rates on the following segment(s) will be updated quarterly and will take effect on the first day of your January, April, July and
October billing periods: Non-Introductory Purchase APR: Prime plus a margin between 11.49% and 22.24%; Non-Introductory
Transfer APR: Prime plus a margin between 11.49% and 22.24%; Cash Advance APR: Prime plus a margin between 11.49%
and 22.24%. Any increase in the Prime rate may increase your Interest Charges and your Minimum Payment.
What Are The Daily Periodic Rates Used To Calculate My Interest? The daily periodic rate for your Introductory Purchase
APR is 0.00000%, Non-introductory Purchase APR is between 0.05203% and 0.08148%, Introductory Transfer APR is
0.00000%, Non-introductory Transfer APR is between 0.05203% and 0.08148%, and Cash Advance APR is between
0.05203% and 0.08148%. See ¡°How Do You Calculate The Interest Charge?¡± section below.
How Do You Calculate The Interest Charge? We use a method called Average Daily Balance (including new transactions).
Under this method, we first calculate your daily balance; for each segment, 1) take the beginning balance and add in new
transactions and the periodic interest charge on the previous day¡¯s balance, then 2) subtract any payments and credits for that
segment as of that day. The result is the daily balance for each segment. However, if you paid your previous month¡¯s balance in
full (or if your balance was zero or a credit amount), new transactions which post to your purchase or special purchase segments
are not added to the daily balances. Also, transactions subject to a grace period are not added to the daily balances.
Next, to find your Average Daily Balance: 1) add the daily balances together for each segment, and 2) divide the sum by the
number of days in the billing cycle.
At the end of each billing cycle, we determine your Interest Charge as follows: 1) multiply your Average Daily Balance by the daily
periodic rate (APR divided by 365) for that segment, and 2) multiply the result by the number of days in the billing period.
NOTE: Due to rounding or a minimum interest charge, this calculation may vary from the interest charge actually assessed.
?2022 Capital One. Capital One is a federally registered service mark. All rights reserved. Products and services offered by
Capital One, N.A. Capital One supports information privacy protection: see our website at .
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
VISA is a registered trademark of VISA International Service Association and used under license.
Capital One? Customer Agreement
Welcome to Capital One
We may restrict or close your Account if we cannot verify
your information, or if you do not provide it as requested.
Thank you for opening a credit card account with us.
This Customer Agreement including any changes to it
(¡°Agreement¡±) contains the terms of your agreement
with Capital One.
Your Revolving Credit Line and Spending
We will tell you your initial revolving credit line when you
open your Account. We may increase or decrease your
revolving credit line at any time without prior notice to
you, unless notice is required by law, and we may limit
or take away the credit available for Cash Advances.
You can find your current revolving credit line on
your Statement. We may not authorize transactions in
excess of your revolving credit line. We may consider
each transaction that may cause you to exceed your
revolving credit line based on several factors, including
your performance on this Account and other credit
accounts you have with us and your performance with
other creditors. If we do authorize transactions in excess
of your revolving credit line, they will be subject to this
Agreement. They will not result in an increase of your
revolving credit line.
Definitions
The meanings of the terms you see in italics appear in
the Glossary section at the end of this Agreement.
As used here, ¡°you¡± and ¡°your¡± mean each applicant
and co-applicant for the Account; any person
responsible for paying the Account; and any person
responsible for complying with this Agreement.
¡°We,¡± ¡°us,¡± ¡°our,¡± and ¡°Capital One¡± mean Capital
One, National Association; and its agents, authorized
representatives, successors, and assignees.
Account Documents
The following documents govern your Account with us:
(1) this Agreement;
(2) all Statements;
(3) any rewards program terms, conditions, and
disclosures;
(4) any privacy notices;
(5) your Card benefits brochure which describes
benefits provided by the Payment Card Network for
your Account;
(6) all disclosures and materials provided to you before
or when you opened your Account;
(7) any other documents and disclosures relating to your
Account, including those provided online; and
(8) any future changes we make to any of the above.
Using Your Account
(1) This Agreement applies whether or not you use your
Card or Account. It will continue to apply even after
your Account is closed, as long as you have a balance.
(2) You must sign the Card immediately when you receive it.
(3) You must return the Card to us or destroy it if we ask
you to.
(4) You must take reasonable steps to prevent the
unauthorized use of your Card, Access Checks and
Account.
(5) We may decline to authorize a transaction for any
reason. This may occur even if the transaction would
not cause you to go over your revolving credit line or
your Account is not in default.
(6) We are not responsible for any losses you incur if we
do not authorize a transaction.
(7) We are not responsible for any losses you incur if
anyone refuses to accept your Card for any reason.
(8) Unless we tell you otherwise, we will bill each
transaction to the applicable Segment of your
Account. We will apply it against your available credit
for that Segment.
(9) You may obtain Cash Advances and Transfers as
permitted for your Account. You may not use these to
pay any amount you owe us or any other company in
the Capital One organization.
(10) You must not use, or try to use, the Card for any illegal
activity. You are responsible for any charges if you do.
(11) We are not liable for any losses that may result
when our services are unavailable due to reasons
beyond our control.
Please read these carefully and keep them for
future reference.
New Offers
In the future, we may provide you with new offers that
we think may interest you. The terms of these offers may
differ from the standard terms on your Account. This
Agreement will still apply.
Account Information
We need information about you to manage your
Account. This includes:
(1) your legal name;
(2) a valid U.S. mailing address and residential address
(if different);
(3) your date of birth;
(4) your Social Security number or other government
identification number;
(5) your telephone number(s); and
(6) your employment and income information.
Rewards
Your Account may provide you with the opportunity to
earn rewards. If it does, we will separately provide you
You must tell us when this information changes. We may
ask you for additional documents to verify any changes.
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If you ask us to issue a Card to any other person,
they are an Authorized User. We may require certain
information about them. We may limit their ability to use
your Card. They may have access to certain information
about your Account. You will be responsible for their use
of the Account and anyone else they allow to use your
Account, even if you did not want, or agree to, that use.
with information and terms about the rewards.
Access Checks
We may provide you with Access Checks. If we do, we
will tell you at the time if we consider them purchases,
Cash Advances or Special Transfers.
Only the person we designate may use Access Checks.
You may not use them to pay any amount you owe us or
any other company in the Capital One organization. We
may reject and not pay any Access Check if:
Removing an Authorized User
If you want to remove an Authorized User from your
Account, you must contact Customer Service and request
their removal. You also must immediately destroy all Cards
in their possession and cancel any arrangements they may
have set up on your Account. They will be able to use your
Account until you have notified us that you are removing
them from your Account. During this time, you will still be
responsible for all amounts they charge to your Account. You
will be responsible even if these amounts do not appear on
your Account until later.
(1) your Account is past due, charged off, bankrupt, lost/
stolen or closed;
(2) we suspect fraud;
(3) your Account is over the revolving credit line; or
(4) the check has expired, is damaged or cannot
otherwise be processed.
Our liability if we do not pay an Access Check will never
be more than (1) your actual damages or (2) the amount
of the Access Check, whichever is less.
Authorized Users may remove themselves from your
Account upon request. We reserve the right to remove
them from your Account for any reason. To remove them
from your Account, we may close your existing Account
and issue a new Card with a new Account number.
Use of an Access Check is not the same as using your
Card. When you use an Access Check, you will have
fewer rights to dispute merchant transactions than
with uses of your Card. Please see the ¡°Billing Rights
Summary¡± on your Statement and your other Truth-inLending Disclosures for more information.
Your Promise to Pay
You promise to pay us all amounts due on your Account.
This includes amounts where you did not sign a purchase
slip or other documents for the transaction. We will treat
transactions made without presenting your actual Card
(such as for mail, telephone, Internet, or mobile device
purchases) the same as if you used the Card in person. If
you let someone else use your Card, you are responsible
for all transactions that person makes.
Stopping Payment of Access Checks
You may request a stop payment on any Access Check
by contacting Customer Service.
We will have a reasonable amount of time after your
stop payment request to research and complete the
stop payment. We will not be responsible if we cannot
complete the stop payment. Reasons include:
Statements
(1) the Access Check was already paid;
(2) you do not give us the information we asked for; or
(3) the information you gave us was incorrect.
We will generally send or make available to you one
Statement for all Cards on your Account at the end of
each Billing Cycle. Under certain circumstances, the law
may not require us to send or make available to you a
Statement, or may prohibit us from doing so.
We do not have to release the stop payment order unless
the account holder who made the request asks us to.
If we re-credit your Account after a valid stop payment
order, you give us all of your rights against the payee or
other holder of the paid Access Check. You also agree to
help us in any legal action we may later take against the
payee or other holder of the check.
Disputed Transactions
You must inspect each Statement you receive. Tell us
about any errors or questions you have, as described
in the ¡°Billing Rights Summary¡± on your Statement and
other Truth-in-Lending Disclosures. If you do not notify
us of an error, we will assume that all information on the
Statement is correct.
Using a PIN
We may give you a personal identification number (PIN).
For security reasons, you may have to provide the PIN
before you are able to use your Card.
If we credit your Account for all or part of a disputed
transaction, you give us all of your rights against others
regarding that transaction. You will also:
Keep your PIN secure. Do not write it down, give it
to anyone, or keep it with your Card. If you lose your
Card or believe the confidentiality of your PIN has
been compromised for any reason, you must contact
Customer Service immediately.
(1) give us any information about the disputed
transaction, if we ask;
(2) not pursue any claim or reimbursement of the
transaction amount from the merchant or any other
person; and
(3) help us get reimbursement from others.
Authorized Users
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No Warranties
Stop Payment Fee
We are not responsible for any claim you may have
regarding the purchase of goods or services made with
your Card beyond your rights described in the ¡°Billing
Rights Summary¡± on your Statement.
We may charge you this Fee each time you ask us to
(1) stop payment on an Access Check or (2) renew an
existing stop payment order.
Lost or Stolen Card
We may charge you this Fee each time you take out a
Cash Advance. We will treat this Fee as a Cash Advance
transaction.
Cash Advance Fee
If your Card is lost or stolen or if you think someone else
may be using your Card or Account number without your
permission, you must contact Customer Service immediately.
You will not be responsible for transactions on your Account
that we find are unauthorized.
Transfer Fee
We may charge you this Fee each time you make a
Transfer. We will charge the Fee to the same Segment
where we post the Transfer.
If we reimburse you for unauthorized transactions, you
will help us investigate, pursue and get reimbursement
from the wrongdoer. Your help includes giving us
documents in a form that we request.
Transactions Made in Foreign Currencies
If you make a transaction in a foreign currency, the
Payment Card Network will convert it into a U.S. dollar
amount. The Payment Card Network will use its own
currency conversion procedures. The conversion rate
in effect on the processing date may differ from the rate
in effect on the transaction date that appears on your
Statement. We do not adjust the currency exchange rate
or charge any currency conversion Fees.
Interest Charges and Fees
We will charge Interest Charges and Fees to your
Account as disclosed on your Statement and other
Truth-in-Lending Disclosures. In general, Interest
Charges begin to accrue from the day a transaction
occurs. However, we will not charge you interest on
any new transactions posted to the purchase Segment
of your Account if you paid the total balance across all
Segments of your Account in full by the due date on
your Statement each month. From time to time, we may
give you offers that allow you to pay less than the total
balance and avoid Interest Charges on new purchase
Segment transactions. If we do, we will provide details in
the specific offer.
Minimum Payment
You must pay us at least the minimum payment amount
by the payment due date. Your Statement will tell you:
(1) the minimum payment due,
(2) your new balance,
(3) the payment due date, and
(4) an explanation of when the payment must reach us
for us to consider it received as of that date.
We will generally treat Fees as purchase transactions
unless otherwise specified below. These Fees apply to
your Account only if your Truth-in-Lending Disclosures
provide for them. We may increase your Interest Charges
and Fees as described in the Changes to Your Agreement
section or in your Truth-in-Lending Disclosures.
Returns and other credits to your Account will reduce
your Account balance, but they will not change your
minimum payment amount.
If your Account has a membership Fee, we may charge
the first membership Fee either on the day you activate
your Card or on the day when you use your Account,
whichever occurs first. If your Account terms include a
$0 introductory Fee, we may charge the first Fee when
the introductory period ends. If it is an annual Fee, we
may then charge it approximately once per year. If it is a
monthly Fee, we may charge it each Billing Cycle.
In addition to the minimum payment, you may pay
all or part of the total balance on your Account. But,
you must still pay at least the minimum payment
amount each month, even if you paid more than the
minimum payment due on the previous Statement. We
will continue to charge Interest Charges during Billing
Cycles when you carry a balance regardless of whether
your Statement includes a minimum payment that is
due. If your Account is 180 days past due, is part of a
bankruptcy proceeding or is otherwise charged off, the
total balance is immediately due and payable.
Late Payment Fee
Making Payments
Membership Fee
We may charge you this Fee if we do not receive
your payment as instructed on your Statement by the
payment due date.
Your payment must be made in U.S. dollars from a U.S.
deposit account in a form acceptable to us. We do not
accept cash payments through the mail. You may not
make payments with funds from your Account or any
other credit account with us or any other company in
the Capital One organization. You must send mailed
payments to us as instructed on your Statement, unless
we tell you otherwise.
Returned Payment Fee
We may charge you this Fee each time your financial
institution for any reason rejects a payment you make to us.
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