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SESSION PLAN

COURSE: ABE Level 3 Certificate in Business Start-up

ELEMENT: Element 4 – Plan the Operations

LEARNING OUTCOMES:

2. Describe the local requirements and resources required to enable a start-up to provide its products services (Weighting 30%)

2.1 Identify the physical resources and the related costs for a business start-up

2.2 Identify the human resources and the related costs for a business start-up

NUMBER OF SESSIONS: Two - approximately four hours in total

SESSION TOPICS: Session 1: Physical Resources

Session 2: Human Resources

Note to tutors: this is the recommended session plan for learning outcome 2 of element 4 of the ABE Level 3 Certificate in Business Start-up. You should follow the plan, using the resources (referenced as ‘slides’ here) and activities provided. It is important to enhance all sessions with local examples and case studies, involving the learners ACTIVELY wherever possible.

|SESSION ONE: Physical Resources |

|Approx. |Topic |Tutor Activity |Slides |Learner Activity |Formative assessment |

|Duration | | | | | |

|2 hours |Introduction to session and learning |Learning outcome 2.1 |1-2 | | |

| |outcomes | | | | |

| |Physical resources |Physical resources include: |4-7 |Discuss the physical resources of different | |

| | |Premises | |types of business such as: | |

| | |Plant, equipment and machinery | |Retail shop | |

| | |Raw materials and stock | |Manufacturing plant | |

| | |Premises: | |Hairdresser | |

| | |Business location: | |Motor vehicle workshop | |

| | |physical premises or online (from home) | |Accountancy office | |

| | |Town centre or outside town/city | | | |

| | |Warehousing requirements | | | |

| | |Freehold, lease or rented | | | |

| | |Plant, equipment and machinery | | | |

| | |Furniture | | | |

| | |Fixtures and fittings | | | |

| | |Specialist equipment | | | |

| | |IT requirements | | | |

| | |Purchased or leased | | | |

| | |Maintenance | | | |

| | |Replacement | | | |

| | |Raw material and stock | | | |

| | |Raw materials need to make product | | | |

| | |Finished items purchased for resale | | | |

| | |Stock control - too much stock/too little stock | | | |

| |Suppliers |Explain factors to consider when identifying and selecting |8-10 |Discuss what impact it can have on a business if|ACTIVITY 2 – Element 4 LO2 – |

| | |suppliers: | |a supplier is unable to meet demands. |Physical and Human Resources |

| | |Cost | | |– PART ONE |

| | |Quality | | | |

| | |Delivery | | | |

| | |Lead time | | | |

| | |Capacity | | | |

| | |Financial health | | | |

| | |Social responsibility | | | |

| | | | | | |

| | |Outline the process of contracting a supplier | | | |

| | |Identify suppliers | | | |

| | |Analyse suppliers | | | |

| | |Select suppliers | | | |

| | |Approve suppliers | | | |

| | | | | | |

| | |Outline the benefits of using contracted suppliers rather | | | |

| | |than ad hoc purchases. | | | |

| |Insurance |Explain the concept of insurance to transfer risk to a third |11 |Investigate mandatory and discretionary | |

| | |party. | |insurances in your own country. | |

| | | | | | |

| | |Difference between mandatory and discretionary insurance. | | | |

| | |Note: this will differ from one country to another). | | | |

| | | | | | |

| | |Possible insurance includes: | | | |

| | |Buildings and premises | | | |

| | |Physical resources – furniture, equipment, machinery | | | |

| | |Car and vehicle | | | |

| | |Public liability - accidents and injury on premises. | | | |

| |Review of session and learning outcomes | | | | |

|SESSION TWO: Human Resources |

|Approx. |Topic |Tutor Activity |Slides |Learner Activity |Formative Assessment |

|Duration | | | | | |

|2 hours |Introduction to session and learning |Learning outcome 2.2 |1-2 | | |

| |outcomes | | | | |

| |Human resources |Factors to consider in human resource planning include: |12-13 | | |

| | |Staffing requirements | | | |

| | |Skills required | | | |

| | |Recruitment method and costs | | | |

| | |Employment costs | | | |

| | |On-boarding | | | |

| | |Performance management | | | |

| |Staffing requirements and skills |To determine staffing requirements, consider: |14-15 |Discuss the human resources of different types | |

| | |How many staff do you need? | |of business such as: | |

| | |What exactly do you want your employee to do? | |Retail shop | |

| | |What skills and knowledge they will need. Do they need | |Manufacturing plant | |

| | |qualifications? | |Hairdresser | |

| | |How much are you going to pay them? | |Motor vehicle workshop | |

| | |What training are you prepared to give them? | |Accountancy office | |

| | |How many hours will you need them to work? | | | |

| | | | | | |

| | |The purpose and content of a job description | | | |

| | |Title and role of employee | | | |

| | |Hours of work | | | |

| | |Who they will report to | | | |

| | |A task list of jobs that they will be required to do | | | |

| | | | | | |

| | | | | |ACTIVITY 2 – Element 4 LO2 – |

| | | | | |Physical and Human Resources |

| | | | | |– PART TWO |

| |Recruiting staff |Discuss methods of recruiting staff and the associated costs |16 |Draw up a list of advantages and disadvantages | |

| | |of each | |of using each method of recruitment. | |

| | |Advertising – newspapers, radio, magazines | | | |

| | |Word-of-mouth – friends, family, existing employees | | | |

| | |Agency – private, government funded | | | |

| |Other employment costs |Other employment costs may include: |17 | | |

| | |Wages and salary | | | |

| | |Insurance – Employer’s liability insurance | | | |

| | |Occupational pension | | | |

| | |Sick pay | | | |

| | |Maternity/paternity pay and rights | | | |

| | |Holiday pay | | | |

| |On-boarding and performance management |Consider the process of getting a new member of staff |18-19 | |ACTIVITY – Element 4 LO2 – |

| | |on-board. The elements include: | | |Physical and Human Resources |

| | |Welcoming | | |– PART THREE |

| | |Inducting | | | |

| | |Orientating | | | |

| | |Training | | | |

| | | | | | |

| | |The process, method and benefits of performance management | | | |

| | | | | | |

| | |Performance management cycle: | | | |

| | |Assess skills – set goals and target | | | |

| | |Implement PDP | | | |

| | |Track progress and give feedback | | | |

| | |Annual review and performance appraisal | | | |

| | |Reward achievements | | | |

| |Review of session and learning outcomes | | | | |

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