Metro Transportation (MetroLift)



Metro Transportation (MetroLift)

Visitors must have someone from their local paratransit office contact the MetroLift office at 713-225-0119 and fax certification information. You should allow at least two weeks for this process to be completed.

Fax: 713-739-4971

Hours: Monday-Friday 8:00 AM- 5:00 p.M

- Customer Service

- 713-225-0119

Hours: Monday-Friday 10:00am-5:00 pm

Paratransit Services: Monday-Friday 6:00 am-12:00 Am

Sat.& Sun. 7:00am-11:00PM

To schedule a ride: 713-225-7616

To check on your ride or cancel a ride: 713-225-0410

. A ticket or pass is required to ride MetroLift,. Reservations must be made twenty-four hours in advance, except trips for Saturday, Sunday, and Monday must be made on Friday if your destination is not on your list of Frequently Used Addresses. For those on your list of frequently used addresses,, MetroLift has the MetroLift Automated Calling System, AKA MACS, or MACS WEB.

MetroLift fares are on a ticket or pass basis. The tickets are sold in sheets of ten and costs $9.75. (If you don’t think you will use the ten tickets during your visit, you may want to split the cost of purchasing the tickets with someone.) Riders without proper fare will not be transported.

Purchasing METROLift tickets, ticket books and monthly passes is simple and convenient for METROLift customers. METROLift fare items are currently available at more than 200locations, including check-cashing locations and grocery store courtesy booths, at most Fiesta Marts, Foodaramas, Gerland’s, Foodtown, H-E-B Stores (6-HEB), Kroger Food Stores, Randall’s Food Markets and Sellers Brothers Food Markets - and one Foodland and Sak-N-Sav location.

METROLift fare tickets may be purchased by mail at:

METRO RideStore

1900 Main Street

Houston, Texas 77002

The driver is only supposed to wait five minutes past the pickup time, and you must be waiting at the curb twenty minutes prior to your scheduled pickup time.

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