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|2005 Pontiac Truck Montana SV6 AWD V6-3.5L VIN L |
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|[pic]Technical Service Bulletins, Recalls and Campaigns, Service Campaigns: Campaign - Automatic Door Lock Feature, Owner Letter|
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| | |Customer Support | Help | [pic][pic] Pin Article |
|2005 Pontiac Truck Montana SV6 AWD V6-3.5L VIN L |
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|[pic]TSB Title: 05024 05/17/2005 Campaign - Automatic Door Lock Feature |
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|Automatic Door Lock Feature |
|# 05024 - (May 17, 2005) |
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|Models: |
|2005 BUICK TERRAZA |
|2005 CHEVROLET UPLANDER |
|2005 PONTIAC MONTANA SV6 |
|2005 SATURN RELAY |
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|Condition |
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|Certain 2005 model year Buick Terraza, Chevrolet Uplander, Pontiac Montana SV6, and Saturn Relay vehicles were built with the ability to |
|disable the automatic door lock feature even though the owner's manual states that it cannot be disabled. This feature locks all doors when the|
|vehicle is shifted out of PARK. Having the doors locked helps to prevent passengers from exiting the vehicle while the vehicle is in motion, |
|outsiders from entering the vehicle when the vehicle slows down or is at a stop, and doors opening in a vehicle crash. |
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|Correction |
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|Dealers are to reprogram the instrument panel cluster so that the automatic door lock feature cannot be disabled. |
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|Vehicles Involved |
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|Involved are certain 2005 Buick Terraza, Chevrolet Uplander, Pontiac Montana SV6, and Saturn Relay vehicles built within the VIN breakpoints |
|shown. |
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|Important: |
|GM Dealers and Canadian Saturn Retailers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning |
|program repairs. Not all vehicles within the above breakpoints may be involved.] |
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|Important: |
|Saturn US Retailers must verify recall involvement by running a National Vehicle History (NVH) prior to performing repairs. Not all vehicles |
|within the above breakpoints may be involved. Recall claims will only be paid on involved vehicles. |
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|For US & Canada |
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|For GM Dealers and Canadian Saturn Retailers with involved vehicles, a Campaign Initiation Detail Report (CIDR) containing the complete Vehicle|
|Identification Number, customer name and address data has been prepared and will be loaded to the GM DealerWorld (US) Recall Information, |
|GMinfoNet (Canada) Recall Reports. For US Saturn Retailers only, the involved vehicles are provided in a facility VIN List attachment to the |
|Saturn Bulletin, located on GM DealerWorld. Dealers/Retailers will not have a report available if they have no vehicles currently assigned. |
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|For Export |
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|For GM Dealers and Canadian Saturn Retailers with involved vehicles, a Campaign Initiation Detail Report (CIDR) containing the complete Vehicle|
|Identification Number, customer name and address data has been prepared and will be loaded to the GM DealerWorld (US) Recall Information, |
|GMinfoNet (Canada) Recall Reports. For US Saturn Retailers only, the involved vehicles are provided in a facility VIN List attachment to the |
|Saturn Bulletin, located on GM DealerWorld. Dealers/Retailers will not have a report available if they have no vehicles currently assigned. |
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|The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of |
|such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several |
|states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program. |
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|Parts Information |
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|No parts are required for this program. |
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|Service Procedure |
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|Notice: |
|Before programming a control module, the following must be observed, or control module damage may occur: |
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|^ The Tech 2 and TIS Data version 5.0 or later. |
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|^ The vehicle battery must be fully charged. The battery voltage should be between 12-14 volts. |
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|^ A battery charger must NOT be connected to the battery when programming a control module. |
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|^ Turn OFF or disable any system that may put a load on the vehicle's battery, such as the following components: |
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|- Twilight sentinel |
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|- Interior lights |
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|- Daytime running lights (DRL)--Applying the parking brake, on most vehicles, disables the DRL system. Refer to the owner manual. |
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|- Heating, ventilation, and air conditioning (HVAC) systems |
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|- Engine cooling fans, radio, etc. |
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|^ The ignition switch must be in the proper position. The Tech 2 prompts you to turn ON the ignition, with the engine OFF. DO NOT change the |
|position of the ignition switch during the programming procedure, unless instructed to do so. |
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|^ Make certain all tool connections are secure, including the following components and circuits: |
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|- The control module Serial Data Link Tester |
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|- The RS-232 communication cable port |
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|- The connection at the data link connector (DLC) |
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|- The voltage supply circuits |
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|^ DO NOT disturb the tool harnesses while programming. If an interruption occurs during the programming procedure, programming failure or |
|control module damage may occur. |
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|^ DO NOT turn OFF the ignition if the programming procedure is interrupted or unsuccessful. Ensure that all control module and DLC connections|
|are secure and the TIS terminal operating software is up to date. Attempt to reprogram the control module. If the control module cannot be |
|programmed, replace the control module. |
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|Reprogram the IPC and BCM with the latest calibrations available on TIS Data version 5.0 and later. This was sent to dealers on May 2, 2005 via|
|GM ACCESS. CD version 5.0 will also contain the same information and is expected to be mailed starting the week of 5/9/05 for GM, week of |
|5/16/05 for Saturn U.S., and the week of 5/23/05 for Saturn Canada. |
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|1. Prepare vehicle for programming. It is recommended that the vehicle windows be down and the doors closed. |
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|2. Connect the Tech 2 to the TIS terminal and the vehicle in preparation for Pass Thru programming. Turn on the Tech 2. |
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|3. Enter SPS programming and select "Pass Thru" programming and "Reprogram ECU". |
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|4. Enter the appropriate vehicle information and then click "Next". |
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|5. Select the IPC or Instrument Panel for programming. |
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|6. Program the IPC with the latest calibration following on-screen prompts. |
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|7. When programming of the IPC is completed, the BCM may be programmed. |
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|8. Enter SPS programming and select "Pass Thru" programming and "Reprogram ECU". |
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|9. Enter the appropriate vehicle information then click "Next". |
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|10. Select the BCM or Body Control Module for programming. |
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|Important: |
|If the vehicle's BCM has already been programmed to the latest calibration, contact Techline Customer Support Center (TCSC) for assistance. |
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|Notice: |
|For this recall, the BCM must be reprogrammed even if it is programmed with the same calibration. |
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|11. Program the BCM with the latest calibration following on-screen prompts. |
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|12. Disconnect the Tech 2 from the vehicle. |
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|13. Turn on the ignition, shift into Reverse and verify that the doors lock. |
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|Courtesy Transportation (For US and Canada [GM Only]) |
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|The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is |
|covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty |
|coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these |
|customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers|
|should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines. |
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|Claim Information (GM and Saturn Canada Only) |
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|Submit a Product Recall Claim with the information shown. |
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|Claim Information (Saturn US Only) |
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|To receive credit, submit a claim with the information shown. |
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|Customer Notification - For US and Canada |
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|General Motors will notify customers of this program on their vehicle (see copy of customer letter shown in this bulletin). |
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|Customer Notification - For Export |
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|Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners|
|outside these areas. Dealers should notify customers using the sample letter. |
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|Dealer Program Responsibility |
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|All unsold new vehicles in dealers' possession and subject to this program MUST be held and inspected/repaired per the service procedure of |
|this program bulletin BEFORE customers take possession of these vehicles. |
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|Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, |
|through January 31, 2006. |
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|Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on |
|the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the |
|instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter shown in this bulletin. |
|Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. |
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|In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your dealership for service prior to January 31,|
|2006, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle. |
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