Phone banking guide - ChoiceOne Bank

phone banking guide

Available 24 hours, 7 days a week 800.887.8282

How to Use Phone Banking

Dial: 800.887.8282 Follow Menu Prompts Enter your account number and PIN

Main Menu Options

Press 1 | Account Information Press 2 | Transfer Funds or Make a Payment Press 3 | Stop Payments Press 4 | Change PIN Press 5 | Debit Card Menu Press 6 | Bank Information Press 7 | Apply for Loan Press 8 | Current Enhancements

Quick Tips

Customer Service | Press 0 Main Menu | Press 3* Go Back | Press * Skip | Press 5* Repeat | Press #

Account Number

Addt. Account Numbers

PIN

Quick Menu Guide

Account Information (Press or say 1) Press 1 for Account Balance Press 2 for Account History Transfer Funds or Make a Payment (Press or say 2) Press 1 to Transfer Funds Immediately Press 2 for Payments Press 3 to Hear Existing Scheduled Transfers Press 4 to Schedule a Funds Transfer Stop Payment (Press or say 3) Press 1 to Stop by Check Number Press 2 to Stop by Check Range Press 3 for Stop Payment Inquiry Change Your PIN (Press or say 4) Card Services (Press or say 5) Press 1 to Activate a Card Press 2 to Deactivate or Report Your Card Lost or Stolen Bank Information (Press or say 6)

Try using Voice Commands!

Examples | "Balance", "Change PIN", "Transfer Funds", "Account History", "Make a Payment" and more!

888.775.6687

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download