Sample: Client Rights / Grievances Document
Sample: Client Rights / Grievances Document
Client Rights: I understand my basic rights as a client. These rights include:
(List the specifics of your agency's client rights policy)
Grievance Policy: I understand that if I have a complaint/grievance, I should:
(List the specifics of your agency's grievance policy)
I understand that I have a right to contact the agencies below at any time to discuss my complaint/grievance:
State Office of DWI Services mhddsas/dwi 3008 Mail Service Center Raleigh, NC 27699-3008 Ph: 919-733-0566 Fax: 919-508-0963 Lynn B. Jones ? lynn.b.jones@dhhs. Jason Reynolds ? jason.reynolds@dhhs. Donna Brown- donna.m.brown@dhhs. Marcie Blevins -marcie.blevins@dhh. Shenita Billups -shenita.billups@dhhs.
North Carolina Division of Mental Health / Developmental Disabilities / Substance Abuse Services mhddsas Advocacy and Customer Service Section: 919-715-3197 DHHS CARE-LINE: 1-800-662-7030 (Voice/Spanish)
North Carolina Substance Abuse Professional Practice Board P.O. Box 10126 Raleigh, NC 27605 Ph: 919-832-0975 Fax: 919-833-5743 Barden Culbreth, Executive Director
Disability Rights NC 2626 Glenwood Avenue, Suite 550, Raleigh, NC, 27608 (877) 235-4210 or (919) 856-2195 Email: info@
I certify that I have read and understand this Client Rights/Grievance Policy.
Client's Signature: _____________________ Date: ____________
Counselor's Signature/Credential: _________________
Date: ___________
Updated 4/1/15
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