THE EFFECTS OF THE COMCAST-TIME WARNER CABLE …

THE EFFECTS OF THE COMCAST-TIME WARNER CABLE MERGER

IN LOS ANGELES

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TWC & CHARTER FOOTPRINTS

LOS ANGELES COUNTY

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COMCAST'S PROPOSED FOOTPRINT

LOS ANGELES COUNTY

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COMCAST'S CABLE SERVICE:

CONSISTENTLY MORE EXPENSIVE THAN COMPETITION

$100 $90 $80 $70 $60 $50 $40 $30 $20 $10 $0

10-20

45-55 140-190 200-250 260+

Channel Bundles

AT&T UVerse

DIRECTV

DISH

Time Warner Cable

Verizon FiOS

Comcast 20Market Average

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COMCAST'S BROADBAND SERVICE:

MORE EXPENSIVE ACROSS SEVERAL PACKAGES

Speed 3 Mbps 6/10 Mbps 50 Mbps 105/100 Mbps 150/200 Mbps

Standalone Broadband

Comcast $39.95 $29.99 $39.99 $44.99 $114.95

TWC $14.99 $29.99 $34.99 $44.99 $54.99

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COMCAST'S ANTI-CONSUMER PRACTICES

Cost of Broadband for Cord-Cutters

$180

$160

$140

$120 $100

$130.00

$80

$60

$40

$20

$39.99

$34.99

$0

Comcast

Time Warner

Cable

Additional cost to substitute streaming video

for average US traditional TV viewing 50 Mbps connection

Data Caps

Significantly Increase the Cost of Online Video

Restrictive Authentication Policies

Limits how Consumers can Watch Video Content

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LITTLE COMPETITION IN COMCAST'S PROPOSED FOOTPRINT

PROVIDERS OFFERING 25MBPS+ INTERNET SERVICE

72% of the population is served by only 1 provider

28% of the population is served by 2 providers

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COMCAST: WORSE CUSTOMER SERVICE

? Voted "Worst Company in America" by Consumerist readers in 2014

? Disclosed 74,000 Californians' unlisted numbers over 2 years

? Reported twice as many escalated complaints about broadband service in California than TWC reported for all services

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