Www.oakcg.org
CHANGE IN COMCAST INTERNET SERVICE
Effective March 1, 2012, you will no longer be billed by Oak Crest for your internet connection. As a result, you will have to contact Comcast prior to that date and make your own arrangements for the level of service that fits your needs. That service will then be directly billed to you by Comcast. Comcast will not have to visit your apartment to make this change. IF YOU DO NOT MAKE A CALL BEFORE MARCH 1, IT IS LIKELY THAT YOUR INTERNET SERVICE WILL BE INTERUPTED.
The available levels of service differ mainly in their download speed:
Economy 1.5 mbps $26.95 per month
Performance 12 mbps 45.95 per month
Blast 20 mbps 55.95 per month
In addition, you will either have to buy a modem or rent one from Comcast at $7 per month. These prices do not include taxes and fees and represent the lowest available (Bulk) rate since all of us have both TV and Internet service. Our present level of service appears to be at the Economy level and this is the level that the group leadership is going to take. A higher level can always be chosen later.
To arrange for service, call Comcast at 1/888/889-5471. In response to the telephone prompts, push “2” and then “2”again. You will usually be put on hold and listen to music until someone answers. Make clear to the representative you speak with that you are a “Bulk” customer. Arrange for your new service to begin on March 1, 2012.
Modems can be purchased at most electronics or office supply stores or at . If you buy a new modem, return the one you received from Comcast so that they will not charge you the monthly rental fee. Returns can be made to 8029 Corporate Drive in White Marsh.
Comcast appears to be the only available internet cable connection at this time. The Computer Group will research other alternatives over the next six months and determine if newer technology can be made available to us.
If you have questions, come to the weekly meeting of the Computer Group in the Village Square Music Room every Monday at 10:30 AM or to the Computer Owner’s Forum at 1:30 PM on the third Monday of each month in the same room.
January 31, 2012 OAK CREST COMPUTER GROUP
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