THEORIES OF INTERCULTURAL COMMUNICATION

THEORIES OF INTERCULTURAL COMMUNICATION

Ren?ta Panocov?

ACTA FACULTATIS PHILOSOPHICAE UNIVERSITATIS SAFARIKIANAE 138

2020 __________________________________________

Univerzita Pavla Jozefa Saf?rika v Kosiciach Filozofick? fakulta

Katedra anglistiky a amerikanistiky

Theories of Intercultural Communication Ren?ta Panocov? Kosice 2020

ACTA FACULTATIS PHILOSOPHICAE UNIVERSITATIS SAFARIKIANAE 138

2020

__________________________________________

Theories of Intercultural Communication Vysokoskolsk? ucebnica

Autorka: doc. Mgr. Ren?ta Panocov?, PhD., FF UPJS v Kosiciach

Recenzenti: Prof. Dr. Janet-Ann DeCesaris Ward, Pompeu Fabra

University, Barcelona Doc. Mgr. Ren?ta Gregov?, PhD., FF UPJS v Kosiciach

? Univerzita Pavla Jozefa Saf?rika v Kosiciach, Filozofick? fakulta 2020

Vsetky pr?va vyhraden?. Toto dielo ani ziadnu jeho cas nemozno reprodukova, uklada do informacn?ch syst?mov alebo inak reprodukova bez s?hlasu majiteov pr?v. Za odborn? a jazykov? str?nku ucebnice zodpoved? autorka. Rukopis presiel jazykovou ?pravou. Umiestnenie: unibook.upjs.sk Dostupn? od: 26.03.2020 ISBN 978-80-8152-844-6 (e-publik?cia)

TABLE OF CONTENTS

List of figures ..................................................................... v Preface ............................................................................... vi CHAPTER 1....................................................................... 8 DEFINING COMMUNICATION, CULTURE, AND INTERCULTURAL COMMUNICATION ....................... 8 1.1 Communication and language ...................................... 9 1.2 How to define culture? ............................................... 17 1.3 How to define intercultural communication? ............. 18 Exercises........................................................................... 22 Further reading ................................................................. 22 CHAPTER 2..................................................................... 23 HOFSTEDE'S MODEL OF CULTURAL DIMENSIONS .......................................................................................... 23 2.1 How to define culture? ............................................... 24 2.2 What characterizes culture? ........................................ 26 2.3 Research basis for Hofstede's cultural dimensions .... 28 2.4 Power distance............................................................ 29 2.5 Uncertainty avoidance ................................................ 31 2.6 Individualism versus collectivism .............................. 33 2.7 Masculinity versus femininity .................................... 34 2.8 Long-term versus short-term orientation .................... 36 2.9 Indulgence versus restraint ......................................... 37 Exercises........................................................................... 39 Further reading ................................................................. 40

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CHAPTER 3..................................................................... 41 FACE NEGOTIATION THEORY .................................. 41 3.1 What is a face and what is facework?......................... 42 3.2 Facework strategies .................................................... 44 3.3 Conflict styles ............................................................. 46 3.4 Three approaches to conflict styles............................. 50 3.5 Intercultural facework competence............................. 51 Exercises........................................................................... 53 Further reading ................................................................. 54 CHAPTER 4..................................................................... 55 COMMUNICATION ACCOMMODATION THEORY . 55 4. 1 What is accommodation in CAT?.............................. 56 4.2 Accommodating through convergence ....................... 58 4.3 Accommodating through divergence.......................... 60 4.4 Conceptualizing communication in CAT ................... 61 Exercises........................................................................... 64 Further reading ................................................................. 65 CHAPTER 5..................................................................... 67 ANXIETY/UNCERTAINTY MANAGEMENT THEORY .......................................................................................... 67 5. 1 Who is a stranger? What is the difference between uncertainty and anxiety? ................................................... 69 5.2 What makes communication effective? ...................... 70 5.3 The AUM's axioms .................................................... 75 5.4 The AUM theory and Hofstede's dimensions ............ 78 Exercises........................................................................... 81

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