Www.rivierautilities.com



RIVIERA UTILITIES

INFORMATION TECHNOLOGY NETWORK ENGINEER

JOB TITLE: IT Network Engineer DIVISION: Eastern

REPORTS TO: Information Technology Manager DEPARTMENT: I. T.

EFFECTIVE DATE: March 2016

SUMMARY:

This is a position that will help aid in support, maintenance, and evaluation of computer networking and telecommunication systems. Under direction, will install, configure, and maintain both physical and virtual computer server environments. The position requires advanced technical understanding of IT concepts.

Essential Duties and Responsibilities:

1. Oversees the day-to-day operation of computer networks including network equipment installation, maintenance, and troubleshooting. Implements data connectivity for local area network (LAN) and wide area network (WAN) systems.

2. Maintains network documentation including switches, routers, firewalls, subnets, and other network components. Researches and recommends network hardware and design changes.

3. Perform scheduled updates to network firmware within maintenance windows and communicates these windows to affected users.

4. Assists in design and installation of server hardware and software. Performs day-to-day maintenance and troubleshooting of servers and related incidents. Performs scheduled updates to OS, applications, and firmware for servers within maintenance windows and communicates these windows to affected users.

5. Maintains server documentation including installation, maintenance, troubleshooting, and user training.

6. Plans, recommends and assists in the design of telecommunications systems; researches and recommends telecommunications equipment.

7. Oversees the ordering and installation of telecommunications and data systems equipment and cabling; researches, analyzes, troubleshoots and resolves telecommunications related problems.

8. Maintains documentation of the telecommunications system and generates user training materials as necessary.

9. Assist in maintenance of network and data security across company systems. Daily review of monitoring, logs, and incidents for proactive identification of problems related to general security, redundancy, and availability.

10. Oversees network backup system and performs regular tests to ensure data restoration and server restoration is viable.

11. Oversees development of various server systems for internal use (intranet, wiki, video server, etc.). Regularly evaluate providing additional value in the form of features and communication to internal users.

12. Assists with user incidents during high volume or escalation.

13. Assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving.

14. Establishes and maintains user accounts, profiles, file sharing, access privileges and security.

15. Assist in maintaining accurate inventory of IT related equipment and software.

16. Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)

17. Keeps up-to-date on developments within the information system industry through reading, research, training, and local professional associations.

18. Maintain a thorough understanding of Local Area Networking.

19. Keeps users informed by preparing performance reports; communicating system status.

20. Maintains quality service by following organization standards.

21. Maintains technical knowledge by attending educational workshops; reviewing publications.

22. Contributes to team effort by accomplishing related results as needed.

Knowledge, Skills, and Abilities

1. Knowledge of circuit processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

2. Knowledge of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.).

3. Knowledge of operational and procedural aspects of computer systems, hardware, software and peripheral equipment.

4. Knowledge of network server installation, configuration, maintenance and troubleshooting.

5. Knowledge of a wide range of network systems, protocols and applications.

6. Knowledge of administration of modern network server software, including network operating systems, web server software, server-based database management software and Windows Terminal Services.

7. Ability to read and comprehend written documents, manuals, policies, and instructions.

8. Ability to demonstrate empathy and responsiveness to internal and external customer needs by being timely, delegating if necessary, and following through on customer satisfaction.

9. Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

10. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

11. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

12. Ability to communicate effectively orally and in writing as appropriate for the needs of the audience so that others will understand the message.

13. Ability to use judgment and make sound decisions by considering the relative costs and benefits of potential actions to choose the most appropriate one.

14. Ability to use inductive and deductive reasoning to combine information and apply general rules to problems in order to analyze information and make decisions.

15. Ability to multi-task, apply time management skills, and successfully manage multiple projects simultaneously.

16. Ability to establish and maintain interpersonal relationships with a wide variety of individuals.

17. Ability to listen, and collect information from all relevant sources.

18. Ability to think and act creatively to develop, design, and create new ideas, systems, programs, or projects.

19. Ability to exercise initiative and be willing to take on new responsibilities and challenges.

20. Ability to translate, explain, and describe information in order to interpret that meaning to others.

21. Ability to write reports, business correspondence, and procedures with proper format, punctuation, spelling and grammar using all parts of speech.

22. Ability to speak effectively to present information and respond to questions from groups of managers, employees, customers and the general public with poise, voice control, and confidence using correct English and a well-modulated voice.

23. Ability to effectively coordinate available resources (people, supplies, funds, and equipment) to meet the needs of Riviera customers and employees.

24. Ability to have regular and predictable work attendance.

Work Environment and Physical Demands:

Lifting 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds such as notebooks. Walking and standing are required frequently, as well as driving a number of different vehicles, with both standard and automatic transmissions. This job works both inside and outside. A job is considered "both" if the activities occur inside or outside in approximately equal amounts.

Qualification Requirements:

BS Degree in Computer Science or related curriculum and 2-4 years related work with experience in administering a Windows Active Directory Environment, in Unix, Linux, and FreeBSD.

Must possess or be able to obtain a valid driver’s license within 60 days of employment.

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download