Webapps.hillsboroughcounty.org



CAPTIONING

JUNE 27, 2014

CITIZENS ADVISORY COMMITTEE

***This is not an official, verbatim transcript of the ***following meeting. It should be used for informational ***purposes only. This document has not been edited; ***therefore, there may be additions, deletions, or words ***that did not translate.

>> BARBARA ADERHOLD: GOOD MORNING AND WELCOME TO THE JUNE 27th MEETING OF THE CITIZENS ADVISORY COMMITTEE TO THE BOARD OF COUNTY COMMISSIONERS.

I WOULD LIKE TO CALL THE MEETING TO ORDER WITH THE PLEDGE OF ALLEGIANCE, WITH MS. GAYE, WOULD YOU LEAD US, PLEASE.

>> I PLEDGE ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA, AND TO THE REPUBLIC FOR WHICH STANDS, ONE NATION UNDER GOD, INDIVISIBLE, WITH LIBERTY AND JUSTICE FOR ALL.

>> BARBARA ADERHOLD: AND THE MISSION STATEMENT, CHRISTIAN.

>> CRISTAN FADAL: THE PURPOSE IS TO REVISE THE ISSUES AND INITIATE PROPOSALS AND FORWARD THEM TO THE BOARD OF COUNTY COMMISSIONERS AS RECOMMENDATIONS FOR ACTION.

>> BARBARA ADERHOLD: THANK YOU VERY MUCH AND NOW WE WILL GO AROUND THE ROOM STATE YOUR NAME AND ANNOUNCE WHO POINTED YOU.

>> SPENCER KASS: GOOD MORNING, EVERYBODY, SPENCER KASS, APPOINTED BY SANDRA MURMAN.

>> LINDA PORTER: LINDA PORTER, APPOINTED BY COMMISSIONER LES MILLER.

>> GAYE TOWNSEND: GAYE TOWNSEND, APPOINTED BY COMMISSIONER MARK SHARPE.

>> JOSEPH CAETANO: JOSEPH CAETANO APPOINTED BY VICTOR CRIST.

>> CRISTAN FADAL: CHRISTIAN FADAL APPOINTED BY COMMISSIONER SANDRA MURMAN.

>> BARBARA ADERHOLD: AND WELCOME ROYAN, OUR BRAND NEW MEMBER.

I HOPE YOU ENJOY BEING ON THIS GROUP.

WE HAVE LIVELY DISCUSSIONS.

I CAN SAY THAT.

NEXT UP IS PUBLIC COMMENT, AND BEHIND THOSE BIG MAPS, I DON'T SEE ANYBODY.

NONE THERE.

WE WILL GO TO REVIEW OF MEETING RECAPS AND WE HAVE TO LOOK AT THE ONES FROM MARCH, APRIL, AND MAY.

AND IF YOU TAKE A MOMENT TO LOOK AT THOSE --

>> GAYE TOWNSEND: DO WE HAVE A QUORUM?

WE DO?

>> BARBARA ADERHOLD: YES, GAYE.

>> GAYE TOWNSEND: IT DOESN'T LOOK LIKE IT.

SO --

>> I WILL MOVE TO APPROVE ALL THE MINUTES.

>> SECOND.

>> BARBARA ADERHOLD: ALL IN FAVOR?

[ CHORUS OF AYES ]

SO MOVED.

WELL, WE ARE FIVE MINUTES AHEAD OF TIME.

NOTE THAT FOR THE RECORD.

WHILE WE ARE WAITING FOR THE GENTLEMAN FROM FLORIDA HOME PARTNERSHIP, WHY DON'T WE TAKE A LOOK AT THE UPCOMING CALENDAR.

WE CAN GET THAT DONE.

WE HAVE IN JULY A PRESENTATION ON THE FLOOD MAPS AND HAZARD MITIGATION, AND ALSO PRESENTATION ON WATER PIPING IN THE RURAL SERVICE AREA.

>> GAYE TOWNSEND: THANK YOU.

>> BARBARA ADERHOLD: AND IN AUGUST, WE ARE WORKING ON SPORTS AUTHORITY, THE SPORTS COMMISSION HAS AGREED TO COME AND I ALSO WAS TALKING WITH THE PLANNING COMMISSION, WITH THEIR 2040 VISIONING AND THEY WILL COME AND PRESENT -- I THINK THIS IS THE SECOND PHASE OF THE 2040 AND I THOUGHT IT WOULD BE SOMETHING THAT WE WOULD NEED TO SEE.

I KNOW THEIR WEBSITE WILL BE UP AND RUNNING SOMETIME IN AUGUST.

AND THIS IS THEIR VISIONING -- OR OUR VISIONING PLAN FOR WHAT HILLSBOROUGH WILL LOOK LIKE IN 2040.

SO WE'LL GET TO SEE IT BEFORE WE EVER GET THERE.

[ LAUGHTER ]

AND LET'S SEE, IN SEPTEMBER, WE HAVE A PRESENTATION ON CUTTER, AND PERHAPS THE COUNTY, THE INTERNAL AUDITOR -- BETH, WILL THAT BE ON WHAT THAT DEPARTMENT DOES BUT NOT ON WHAT WE HAD ORIGINALLY ASKED THEM, WHICH WAS ON ALL THE BOARDS AND COUNCILS?

>> CORRECT.

WOULD YOU LIKE ME TO MENTION ABOUT THE BOARDS AND COUNCILS?

>> BARBARA ADERHOLD: SURE.

>> THE LETTER WAS SENT TO THE INTERNAL AUDITOR REGARDING THE BOARD AND COUNCIL'S REVIEW.

I WAS NOTIFIED THAT IT'S ACTUALLY THE COUNTY ATTORNEY'S OFFICE THAT WAS COLLECTING THAT INFORMATION.

SO THE PRESENTATION HERE IN SEPTEMBER, IT WON'T BE ON THAT, BUT NEXT MONTH, THERE WILL BE A PRESENTATION FOR MARY HELEN FARIS FROM THE COUNTY ATTORNEY'S OFFICE ON THE STATUS OF THAT REVIEW.

>> BARBARA ADERHOLD: GREAT.

THANK YOU.

OCTOBER IS OUR TOUR MONTH AND WE REALLY HADN'T DECIDED WHERE WE WANTED TO GO.

WE NARROWED IT DOWN SOMEWHAT TO AN AG TOUR OR ENVIRONMENTAL TOUR AND THERE WERE TWO PLACES WE CAN GO RIGHT NOW.

ONE IS LETTIS PARK NEAR THE USF AREA.

AND THE OTHER ONE WAS THE BAY.

WE ALSO TALKED ABOUT THE JAIL.

>> GAYE TOWNSEND: OH, PLEASE!

THE ENVIRONMENTAL TOUR, DID THAT INCLUDE -- WE HAD TALKED ABOUT TOURING THE WATER.

>> BARBARA ADERHOLD: THE WATER PLANT.

NO, THAT WASN'T PART OF IT, OF THE DISCUSSION THAT WE HAD.

THIS WAS MORE OF AN ENVIRONMENTAL.

I THINK THAT WAS IN COCKROACH BAY.

I MEAN DO WE WANT TO LOOK AT THE DESAL PLANT?

>> GAYE TOWNSEND: THERE WAS SOME DISCUSSION GOING TO THE DESAL PLANT AND THE TREATMENT PLANT.

>> BARBARA ADERHOLD: WELL, ANY OPINIONS?

NONE?

>> GAYE TOWNSEND: AND THE RESERVOIR, OF COURSE.

>> BARBARA ADERHOLD: IT MIGHT BE WORKING BY THEN.

WELL, I WILL -- I WILL PURSUE THAT, UNLESS THERE'S SOME OTHER SPOT THAT -- ALL RIGHT.

VERY QUIET THIS MORNING.

ALL RIGHT.

WE'LL GO TO THAT ONE.

AND THEN NOVEMBER WILL BE HOPEFULLY A PRESENTATION ON HART AND IF YOU RECALL FROM LAST MONTH WITH THE BOARD OF COUNTY COMMISSIONERS, THERE WAS -- I THINK IT WAS COMMISSIONER MURMAN SUGGESTED THAT WE HAVE AUDREY ZIEGLER WITH THE DIRECTOR OF SOCIAL SERVICES BECAUSE WE HAD THAT CONVERSATION ON THE NONPROFITS AND HOW THAT -- HOW THEY WERE BEING FUNDED AND THAT WAS FROM THE WORK THAT WAS DONE BY THE CITIZENS ADVISORY SUBCOMMITTEE.

SO THAT ROUNDS OUT.

AND WE DECIDED NOT TO HAVE A DECEMBER MEETING.

AND THEN WE'LL GO INTO 2015.

>> ONE OF THE THINGS I JUST WANTED TO POINT OUT, USUALLY -- I GUESS USUALLY, IT'S PROBABLY THIS MEETING, BUT WE USUALLY HAVE SOME SORT OF PRESENTATION ON THE BUDGET.

AND WE KIND OF MISSED THAT THIS YEAR, AND THIS IS THE FIRST YEAR WHERE THEY ARE DOING THIS NOBODY IS TAKING RESPONSIBILITY, YOU KNOW, BLIND DISTRIBUTION OF MONEY WITH PROJECTS.

I DON'T KNOW IF EVERYBODY RECALLS THAT BUT WE HAD SOME CONCERNS OVER THAT, THAT BASICALLY WE WEREN'T GOING TO KNOW ANY MORE WHAT COMMISSIONERS WERE PUSHING FOR WHAT MONEY.

>> BARBARA ADERHOLD: I REMEMBER THAT NOW.

WELL, IF CUTTER DOESN'T COME IN SEPTEMBER.

THE BUDGET GOES --

>> SPENCER KASS: IT'S IN JULY, RIGHT?

I JUST WANTED -- I MEAN, MAYBE WE ARE JUST OUT OF LUCK THIS YEAR, BUT MAYBE WE WANT TO REVIEW HOW THAT SHOOK OUT COME SOMETIME IN THE FUTURE, JUST AS AN ITEM.

>> BARBARA ADERHOLD: I KNOW THEY HAD ONE BUDGET WORKSHOP AND I DON'T THINK THEY ARE HAVING ANOTHER ONE.

>> SPENCER KASS: RIGHT.

I THINK THE NEXT THING IS FIRST READING OF THE BUDGET.

I DON'T RECALL OFF THE TOP OF MY HEAD TO BE HONEST.

>> BARBARA ADERHOLD: ANY OTHER COMMENTS ON THE AGENDA THROUGH --

>> CAN I GET SOME CLARIFICATION, SPENCER, ARE YOU SAYING THEY FINALIZED THE BUDGET AT THE END OF JULY?

>> SPENCER KASS: I THINK IN JULY THEY HAVE FIRST -- I'M TEMPTED TO SAY FIRST AND SECOND READING END OF JULY OR IS IT AUGUST OF THEIR BUDGET?

>> SO FOR US TO HAVE ANY INPUT OR COMMENTS ON, IT WE BASICALLY --

>> SPENCER KASS: YES, I SORT OF REALIZED THAT.

I THINK WE USUALLY HAVE IT AT THIS MEETING IS USUALLY WHEN WE --

>> JUST FOR THE RECORD, I THINK THAT BUDGET THING IS VERY IMPORTANT, AND VERY, VERY IMPORTANT AND SO --

>> SPENCER KASS: MAYBE WE CAN CONFIRM THE TIMELINE WHEN BRANDON COMES BACK.

AND IF JULY IS NOT TOO LATE, WE CAN PUT IT IN IN JULY.

AS I SAID, I'M SORRY, I DON'T REMEMBER THE TIMELINE.

>> BARBARA ADERHOLD: OKAY.

WE WILL PUT IT DOWN.

YES, THE BUDGET IS VERY IMPORTANT.

THAT'S HOW WE SPEND OUR MONEY.

OKAY.

I SEE THAT OUR FIRST PRESENTER IS HERE.

MR. JOEY HENDERSON, PUBLIC RELATIONS WITH FLORIDA HOME PARTNERSHIP.

WELCOME.

>> GOOD MORNING.

>> BARBARA ADERHOLD: GOOD MORNING.

[ OFF MICROPHONE ]

>> BARBARA ADERHOLD: WE ARE NOT SEEING ANYTHING.

MR. HENDERSON, CAN YOU SPEAK INTO THE MIC.

AND I THINK IT NEEDS TO BE TURNED ON.

>> IS THAT ON.

>> BARBARA ADERHOLD: WHEN YOU SEE THE RED LIGHT.

>> EXCELLENT!

AS IT'S PETLET LOOKS TO GET US LOADED UP THERE, A LITTLE BIT ABOUT MYSELF.

MY NAME IS JOEY HENDERSON AND I WORKED 12 YEARS FOR A CONSUMER CREDIT COUNSELING SERVICE AND AFTER THAT I WAS RECRUITED BY THE CREDIT UNION HOUSING PARTNERS AND TO GET THEM TO PARTICIPATE IN AFFORDABLE HOUSING IN HILLSBOROUGH COUNTY.

AS MANY OF YOU KNOW WITH THE REAL ESTATE MARKET CRASH, THAT ORGANIZATION DISSIPATED, BUT FORTUNATELY, I WORKED WITH A LITTLE NONPROFIT ORGANIZATION KNOWN AS FLORIDA HOME PARTNERSHIP.

I RECONNECTED WITH THEM AT THE TIME, AND AT THE TIME MR. EARL PFEIFFER WHO IS THE EXECUTIVE DIRECTOR, HE MET WITH ME AND REALIZED THAT HE NEEDED SOMEONE WHO WAS PROFICIENT IN MARKETING AND I NEEDED A JOB AT THE TIME.

SO THAT'S HOW WE ENDED UP TOGETHER AND THAT'S WHAT BRINGS ME HERE TODAY TO PRESENT TO YOU FLORIDA HOME PARTNERSHIP.

REAL QUICKLY, FLORIDA HOME PARTNERSHIP WAS ORIGINALLY CALLED HOMELESS FOR HILLSBOROUGH BACK IN 1992.

A RETIREE, THE LATE DOROTHY DUKE, WAS THE FOUNDER OF HOMELESS FOR HILLSBOROUGH AND I UNDERSTAND THAT MS. DUKE AND THIS IS NOT THE MS. DUKE FROM HOLLYWOOD, AND THE SOCIALITE.

THIS IS THE ONE FROM UP NORTH SOMEWHERE.

SHE RETIRED TO SUN CITY.

SUN CITY CENTER, AND SHE REALIZED THAT THERE WAS A NEED IN SOUTH SHORE HILLSBOROUGH COUNTY, NAMELY RUSKIN AND APOLLO BEACH.

MIGRANT FARM WORKERS WERE LIVING IN DILAPIDATED MOBILE HOMES AND HIGH RENT, LOW QUALITY APARTMENT RENTALS AND LIVING IN MULTIFAMILY, LIVING IN ONE HOME AND SHE SAW THERE WAS AN OPPORTUNITY TO DO SOMETHING BAGHDAD IT.

IF YOU -- SOMETHING ABOUT IT.

SHE WORKED WITH MS. DOROTHY HEIGHT PART OF THE CIVIL RIGHTS MOVEMENT IN LOUISIANA.

SHE BROUGHT THAT KNOWLEDGE WITH HER TO TAMPA COUNTY.

SHE ESTABLISHED HOMES FOR HILLSBOROUGH AND WAS ABLE TO GET THE USDA SELF-HELP MORTGAGE PROGRAM HERE TO HILLSBOROUGH COUNTY.

WE HAPPEN TO BE ONE OF THE PROGRAMS THAT OPERATE THIS PROGRAM.

FLORIDA HOME PARTNERSHIP IS A COMMUNITY HOUSING DEVELOPMENT ORGANIZATION.

WE HAVE A STAFF OF 24 INDIVIDUALS.

AS I SAID BEFORE, MR. EARL PFEIFFER IS OUR EXECUTIVE DIRECTOR.

HE'S BEEN THERE FOR ABOUT 18 YEARS NOW.

WE HAVE BUILT FIVE HOUSING DEVELOPMENTS.

WE HAVE A TOWNHOME DEVELOPMENT AND AFFORDABLE RENTAL APARTMENTS THAT AGAIN, I'M GOING TO SHARE WITH YOU HOW WE PARTNER WITH HILLSBOROUGH COUNTY TO MAKE THAT A REALITY FOR A NUMBER OF FAMILIES AND WE HAVE HELPED OVER 650 FAMILIES GET INTO HOMES.

AND WE ALSO MAKE AN ECONOMIC IMPACT BY CONTRACTING WITH OVER 50 DIFFERENT CONTRACTORS IN SOUTH SHORE HILLSBOROUGH.

THESE ARE SOME OF THE DEVELOPMENTS THAT WE HAVE CREATED OVER THE YEARS.

YOU WILL NOTICE THE ONE SUNSET HILLS IS ACTUALLY IN PASCO COUNTY.

WHEN PASCO COUNTY HEARD ABOUT THE SELF-HELP PROGRAM, THEY APPROACHED MR. PFEIFFER AND ASKED IF WE WOULD COME UP THERE AND WORK WITH ANOTHER NONPROFIT IN DEVELOPING A 64-UNIT COMMUNITY.

AND WE SAID, OF COURSE, BUT OF COURSE, WE COULDN'T GO UP THERE AS HOMELESS FOR HILLSBOROUGH.

I WONDER WHY.

SO WE THOUGHT THAT WE ARE LOOKING TO BRANCH OUT BEYOND HILLSBOROUGH COUNTY AND THAT'S WHY WE TOOK ON THE NAME FLORIDA HOME PARTNERSHIP.

AGAIN, OUR MAIN SOURCE OF FUNDING AND OUR MAIN FOCUS HAS BEEN THE USDA SELF-HELP MORTGAGE PROGRAM.

WITH THE USDA SELF HELP MORTGAGE PROGRAM, THE FAMILIES HAVE TO PUT IN 600 HOURS TO HELP TO BILL THEIR HOMES.

WHEN YOU THINK OF THIS, I'M THINKING YOU ARE THINKING HABITAT FOR HUMANITY, WHICH IS A GREAT ORGANIZATION.

WE ARE HABITAT FOR HUMANITY ON STEROIDS, THE GOOD ONE.

WE BUILD 6 TO 12 HOMES AT ONE TIME AND HAVE FAMILIES WORKING ON THEIR HOMES.

THESE INDIVIDUALS HAVE TO HELP BUILD THEIR HOMES AND THEIR FUTURE NEIGHBORS' HOMES AS WELL.

AND WHEN ALL IS SAID AND DONE, YOU HAVE AN ENTIRE COMMUNITY BUILT WITH THE HOMEOWNERS ASSOCIATION ESTABLISHED, WITH CLUB HOUSE, SWIMMING POOL, COMMON AREAS, PICNIC AREAS, PLAYGROUNDS.

IT'S A MARKET RATE LOOKING COMMUNITY THAT DOESN'T LOOK LIKE LOW INCOME.

AND THAT'S ONE OF THE THINGS THAT MR. PFEIFFER ALWAYS BELIEVED IN, IS GIVING PEOPLE SOME DIGNITY IN TERMS OF WHERE THEY LIVE.

WE GET OUR FUNDING PARTLY FROM THE HOUSING ALLIANCE COUNCIL WHICH IS A NATIONAL ORGANIZATION, H.U.D., FLORIDA HOUSING FINANCE CORPORATION, FEDERAL HOME LOAN BANK, WELLS FARGO, AMERICAN MOMENTUM BANK, SUNCOAST CREDIT UNION, USED TO BE CALLED SUNCOAST SCHOOLS AS YOU KNOW AND G.T. FEDERAL CREDIT UNIONS AND THESE ARE A SAMPLE OF SOME OF THE FAMILIES WHO BUILT THEIR HOMES.

WAY BACK WHEN, IT WAS PRIMARILY MIGRANT FARM WORKERS NOW WE HAVE A DIVERSITY OF FAMILIES LIVING IN OUR COMMUNITY, PEOPLE WHO WORK IN LAW ENFORCEMENT, HEALTHCARE, PEOPLE WHO ARE TEACHERS.

IT RUNS THE GAMUT IN TERMS OF WHAT FAMILIES ARE ABLE TO MOVE INTO OUR COMMUNITIES.

HERE SOME MORE PICTURES OF THE FAMILIES DO THEIR WORK.

WE DON'T HAVE FAMILIES CLIMBING ON TOP OF THE ROOFS AND PUTTING ON ROOFING OR ANYTHING LIKE THAT, OR INSTALLING AIR CONDITIONING UNITS.

WE DO HAVE PROFESSIONAL CONTRACTORS TO DO THAT FOR THEM, HOWEVER WHEN THE FAMILIES ARE ABLE TO DO A -- DO THE PAINTINGS ON THE INSIDE AND OUTSIDE OF THE HOME, DO THE CAULKING AND CLEAN UP AFTER THE VENDORS THAT SAVES A TREMENDOUS AMOUNT OF MONEY.

WE HAVE AS A NONPROFIT DO NOT PARK UP ANYTHING FOR THESE FAMILIES.

SO THEY GET THE CHANCE, WHEN IT'S ALL SAID AND DONE, IT TAKES EIGHT TO NINE MONTHS FOR THEM TO BUILD THEIR HOMES TO GO AND BRING IN OTHER FAMILY MEMBERS, FRIENDS, CHURCH FAMILY, FRIENDS AND COWORKERS TO HELP BUILD THEIR HOME AND THOSE HOURS ACCUMULATE AND COUNT TOWARDS THAT FAMILY.

THEY CAN GET THEIR KEYS AND WALK INTO THEIR HOME WITH EQUITY ALREADY ESTABLISHED.

THE PRICES OF THESE HOMES, THE APPRAISALS OF THESE HOMES ARE INCREASING AS WELL.

THAT'S JUST A SAMPLE OF ONE OF THE HOMES WHICH IS ACTUALLY ONE OF OUR AWARD WINNING HOMES AND I THINK WE HAVE GOTTEN A FEW AWARDS FROM THE PLANNING COMMISSION NOW THAT I THINK ABOUT IT.

AND, AGAIN, THESE HOMES ARE ENERGY STAR.

THEY ARE GREEN.

THERE'S A LOT OF LOVE AND ATTENTION PUT INTO THESE HOMES.

THANK YOU VERY MUCH.

SUCH THAT, YOU KNOW, THE FAMILIES WILL NEVER HAVE TO WORRY ABOUT REPAIRS OF THESE HOMES FOR YEARS TO COME.

WE HAVE OUR CHILDREN AT ONE OF OUR FEATURED SWIMMING POOLS AND THE RIBBON CUTTING AT THE DOROTHY DUKES CENTER.

NOW, WE ARE FORTUNATELY IN A POSITION OF WE'RE EXPANDING ONE OF OUR DEVELOPMENTS CALLED BAYOU PASS.

WE ARE ON THE FOURTH OF FIVE DEVELOPMENTS OF BAYOU PASS VILLAGE, WHICH IS LOCATED IN RUSKIN.

YOU SEE IT SAYS IT'S COMING IN 2013.

WELL, IT'S ALREADY HERE.

WE ALREADY HAVE FAMILIES WHO ARE REGISTERED AND SIGNED UP FOR THE DIFFERENT LOTS THAT WE HAVE OUT THERE.

THIS IS A PHOTOGRAPH OR AN IMAGE OF WHAT THAT PROPERTY LOOKS LIKE, THE SITE PLAN, AND YOU CAN SEE THE SWIMMING POOL THAT YOU HAVE IN MIND, AS WELL AS PLAYGROUND, THE MODEL HOMES WHICH ARE IN THE PURPLES THERE.

WE'LL GIVE THE FAMILIES THE UNIT TO BE ABLE TO COME IN AND ENVISION WHAT THE POSSIBILITIES OF THEIR HOME WILL LOOK LIKE.

I RECALL WHEN I WAS IN PASCO COUNTY AND DOING A LITTLE MARKETING UP, THERE AND I WAS IN THE MODEL HOME THAT WE HAVE THERE.

AND A FAMILY CAME IN WHO HAD BEEN IN THE PROGRAM, TRYING TO GET INTO THE PROGRAM FOR TWO YEARS.

NOW, WE DON'T KICK PEOPLE OUT OF THE PROGRAM.

WE JUST TELL THEM THAT NOW IS NOT A GOOD TIME FOR YOU BECAUSE OF THE CREDIT ISSUES, BECAUSE OF THE INCOME, DEBT RATIOS AND WHAT HAVE YOU.

WE HELP THEM TRY TO GET INTO POSITION.

WELL, THIS FAMILY HAS BEEN COMING TO THIS PARTICULAR COUNSELOR FOR TWO YEARS AND SHE CALLED ME INTO THE OFFICE AND THEY HAD A FILE ABOUT THIS THICK WITH REGARDS TO TRYING TO RESOLVE THEIR CREDIT ISSUES.

AND SHE KNEW THAT I HAD A LITTLE BIT OF KNOWLEDGE WITH REGARDS TO CREDIT AND I ANSWERED A FEW QUESTIONS, BUT IT WAS A BEAUTIFUL THING TO SEE THE CHILDREN COME IN, TWO LITTLE ONES AND THEY B-LINED RIGHT TO THAT ONE ROOM THAT THEY CALLED THEIR ROOM.

BECAUSE IT'S DECORATED LIKE A CHILD'S ROOM WITH THE TOYS AND THE TENTS AND WHAT HAVE YOU.

AND, AGAIN, JUST BECAUSE SOMEONE IS LOW INCOME DOESN'T MEAN THAT THEY HAVE TO NOT HAVE ANY DIGNITY AND TRYING TO PURSUE HELP.

AND THAT HAS WHAT WE TRY TO DO IS GET PEOPLE DIGNITY THROUGHOUT THIS PROCESS.

WE HAVE BEEN A MAJOR PLAYER IN THE NEIGHBORHOOD STABILIZATION PROGRAM HERE IN HILLSBOROUGH COUNTY.

IN 2008, THE U.S. HOUSING AND ECONOMIC RECOVERY ACT ALLOTTED $19 MILLION TO HILLSBOROUGH COUNTY TO HELP STABILIZE THESE HOMES THAT WERE GOING INTO FORECLOSURE, THAT WERE JUST SITTING AND FALLING INTO DISARRAY AND JUST BRINGING DOWN THE QUALITY OF THE NEIGHBORHOODS.

AND FORTUNATELY, THE WISDOM OF THE FEDERAL GOVERNMENT WAS TO TRY TO DO SOMETHING FOR THE LOCAL COMMUNITIES.

AND WE WERE ONE OF THE LEADING PROPONENTS IN HILLSBOROUGH COUNTY IN GOING IN AND FIXING UP THESE HOMES AND PUTTING THEM BACK ON THE MARKET.

ONE OF THE THESE PROPERTIES HAPPENS TO BE A FOUR-UNIT APARTMENT COMPLEX, LOCATED IN UNIVERSITY AREA.

AND WE RENAMED IT FRIENDSHIP VILLAGE APARTMENTS.

THAT SOUNDS LIKE A FRIENDLY PLACE YOU WANT TO BE, RIGHT?

WELL, FORTUNATELY -- UNFORTUNATELY, THIS IS WHAT FRIENDSHIP VILLAGE APARTMENTS LOOKED LIKE AT THE TIME.

THERE WAS A LOT OF DRUG INFESTATION AROUND IN THAT COMMUNITY.

THIS PLACE WAS BOARDED UP AND WAS LEFT ABANDONED FOR QUITE A WHILE UNTIL HILLSBOROUGH COUNTY ACQUIRED IT.

AND WE APPLIED, LIKE ALL OTHER AGENCIES OUT THERE, THAT HAVE THE CAPACITY TO DO REHAB, AND WE WERE AWARDED THE OPPORTUNITY TO FIX THIS PLACE UP AND MANAGE IT.

THIS IS WHAT IT LOOKS LIKE TODAY.

IT'S REALLY A QUAINT COMMUNITY.

AS SOON AS WE WERE ABLE TO GET THE PROPERTIES PUT ON THE MARKET, THEY WENT VERY QUICKLY.

VERY AFFORDABLE RENTALS.

AS A MATTER OF FACT, ONE YOUNG LADY WHO WAS WHEELCHAIR BOUND WAS ABLE TO GO INTO ONE OF THE LOWER TWO MODELS AND SAW THAT WE ACTUALLY TOOK THAT IN MIND IN TERMS OF MAKING THOSE TWO MODELS HANDICAP ACCESSIBLE.

SO THE COUNTER TOPS WERE A LITTLE BIT LOWER AND THE SHOWER MACE, YOU CAN ROLL IN AND OUT.

THE DOORS ARE A LITTLE BIT WIDER.

SO SHE REALLY FELL IN LOVE WITH IT AND TOOK THAT UP IMMEDIATELY.

AND THIS WAS THE DAY, THE RIBBON CUTTING DAY, A FEW FOLKS YOU MIGHT BE FAMILIAR WITH, WHO HELPED US CELEBRATE THAT DAY.

WE ARE NOT STOPPING THERE.

WE WERE ACTUALLY ABLE TO ACQUIRE ANOTHER PIECE OF PROPERTY RIGHT NEXT TO FRIENDSHIP VILLAGE, THE FOUR UNIT APARTMENT BUILDING, AND IF YOU SEE UP IN THE UPPER RIGHT-HAND CORNER, WHERE THAT CHART IS, THAT OUTLINE IS, THERE'S A LITTLE HOUSE THAT WAS ONCE AGAIN ABANDONED.

IT WAS -- IT WAS PART OF THE R.E.O. OF WELLS FARGO.

AND THEN THAT PROPERTY THAT'S OUTLINED AND HIGHLIGHTED WAS ACTUALLY PROPERTY THAT BELONGED TO HABITAT FOR HUMANITY.

WE NEGOTIATED WITH BOTH OF THOSE ENTITIES AND WE HAVE THREE TRIPLEXES THAT HAVE BEEN PUT UP AND UNFORTUNATELY I DON'T HAVE ANY NEW PICTURES TV RIGHT NOW BUT THEY ARE BEAUTIFUL.

THEY HAVE A ROUNDABOUT IN THERE AND IT'S REALLY BRINGING THAT LITTLE PIECE OF UNIVERSITY AREA TO A PLACE WHERE PEOPLE CAN FEEL SAFE AND WE TAKE THAT SERIOUSLY.

WE MANAGE THE PROPERTIES.

WE HELP FAMILIES GET INTO IT AND WE KEEP THE PRICES -- THE RENTALS LOW.

WE ALSO PARTNER WITH ANOTHER NONPROFIT, CALLED ANGELS UNAWARE AND WE ARE BUILDING THEIR GROUP HOME AS WELL.

AND THIS IS A GROUP HOME THAT WILL HOUSE, IF I RECALL CORRECTLY, ABOUT EIGHT DIFFERENT PHYSICALLY AND MENTALLY CHALLENGED ADULTS.

AND THIS PROPERTY IS LOCATED UP IN NORTH TAMPA.

AND ONE OF OUR MOST PROUD MOMENTS WAS BEING ABLE TO ACQUIRE A TOWNHOME COMPLEX, IN PLANT CITY.

ALEXANDER WOODS THIS IS A PROPERTY THAT WAS LOCATED -- THAT IS LOCATED RIGHT ACROSS THE STREET FROM PLANT CITY HIGH SCHOOL.

AND THE BUILDER AT THE TIME STARTED BUILDING THESE PROPERTIES AS LUXURY TOWNHOMES IN PLANT CITY, AND UNFORTUNATELY, THE ECONOMIC DOWNFALL EVIDENTLY HURT HIM AND I BELIEVE HE WENT BANKRUPT AT THE TIME.

HE WAS ONLY ABLE TO BUILD 14 OUT OF 80 UNITS, AND YOU CAN SEE THOSE ARE -- THAT'S A PHOTO OF SOME OF THE 14, AND THESE PROPERTIES SAT FOR ABOUT FOUR OR FIVE YEARS, FELL IN DISARRAY, AND WAS REALLY IN BAD SHAPE.

YOU CAN SEE THEY HAD ACTUALLY ALREADY STARTED LAYING CONCRETE DOWN FOR OTHER BUILDINGS THAT THEY WERE GOING TO PUT UP.

AND YOU CAN SEE THAT THERE WAS A DILAPIDATED STRUCTURE WHICH I HAVE NO IDEA WHAT THAT WAS SUPPOSED TO BE.

EVENTUALLY WHEN WE WERE ABLE TO ACQUIRE THE PROPERTIES, WE HAD TO DIG UP ALL OF THAT CONCRETE, THE REBAR WAS ROTTED AND THE PVC WAS DRY ROT.

WE HAD TO GO IN AND FIX UP THE PROPERTIES THAT WERE ALREADY EXISTING.

FORTUNATELY THERE WAS NOT A WHOLE LOT TO BE DONE.

WE HAD TO MAKE SURE THAT THEY APPROVED THAT THIS PLACE WAS LIVABLE.

WE WERE FORTUNATE ENOUGH TO GET PRETTY MUCH ALL 14 OF THOSE UNITS.

SO I THINK WE STILL HAVE TWO THAT ARE LEFT AND THOSE TWO ARE BEING RESERVED FOR FAMILIES OF 80% OR BELOW, THE VERY LOW INCOME.

THOSE INDIVIDUALS ARE -- IT'S A CHALLENGE TO FIND THOSE INDIVIDUALS WHO CAN MANAGE THIS TYPE OF MORTGAGE, BUT WE REESTABLISHED THE REST OF THE PROPERTIES WITH UNITS LIKE THIS, THAT YOU SEE BEFORE YOU.

THEY ARE DEFINITELY A LOT MORE AFFORDABLE.

JUST AS ROOMY BECAUSE IN THE ORIGINAL STRUCTURES, AND THEY HAVE MORE PLACE UP AT THE TOP THAT THEY CAN UTILIZE.

WE INSTALLED THE CLUB HOUSE, THE PLAYHOUSE AND THE POOL AND IT'S MAKING FOR A GREAT COMMUNITY.

WE EVEN HELPED ESTABLISH THE ASSOCIATION THERE, THE HOMEOWNERS ASSOCIATION BECAUSE WE WANT THE FAMILIES TO KNOW THAT THEY ARE GOING TO TAKE RESPONSIBILITY OF THIS COMMUNITY ONCE WE BACK OUT AS THE DEVELOPER, IT'S THEIR RESPONSIBILITY TO MAKE SURE THAT THEY KEEP THIS COMMUNITY UP.

A MORE RECENT PARTNERSHIP THAT WE HAVE WITH HILLSBOROUGH COUNTY IS THE HOUSING REHABILITATION PROGRAM.

WE WERE ABLE -- WE WERE AWARDED THE -- THIS PROGRAM THROUGH THE AFFORDABLE HOUSING SERVICES DEPARTMENT, AND WE HAVE HIRED THREE ADDITIONAL STAFF TO HELP RUN THIS PARTICULAR PROGRAM IN AND OF ITSELF.

WE ARE DOING A LOT OF MARKETING THROUGHOUT HILLSBOROUGH COUNTY TO LET LOW AND MODERATE INCOME FAMILIES WHO ARE HAVING FINANCIAL DIFFICULTIES THAT THEY CAN FIX UP THEIR HOMES AND THERE IS MONEY AVAILABLE FOR THEM.

THAT CARD THAT I SEN AROUND THAT'S IN -- SENT AROUND THAT'S IN THE FOLDER TELLS YOU MORE ABOUT THE PROGRAM.

ONE THE MAIN THINGS, THE FEATURES IS THAT THEY ARE ABLE TO ACQUIRE EITHER A 0% INTEREST LOAN WHICH IS A GREAT PROGRAM, UP TO $30,000 OR IF IT'S A COST THAT'S GOING TO BE LESS THAN $5,000, THEN HILLSBOROUGH COUNTY WILL ALLOW THAT TO BE GIVEN TO THEM AS A GRANT.

OKAY?

SO THERE'S A LOT OF STIPULATIONS WHICH IS GOOD AND NOT SO GOOD, BECAUSE WE HAVE TO REALLY KNOW THE ROPES IN TERMS OF HOW TO GET AROUND CERTAIN THINGS IN ORDER TO BE ABLE TO HELP THE FAMILIES GET IN A POSITION WHERE THEY CAN TAKE ADVANTAGE OF THIS PROGRAM.

[ SPEAKING IN SPANISH ]

THAT'S ALL THE SPANISH THAT I KNOW BUT WE HAVE STAFF WOULD ARE VERY WELL VERSED IN ENGLISH, AS WELL AS SPANISH.

MR. PFEIFFER, THE GENTLEMAN THAT YOU SEE IN THE CORNER.

AND HE'S DEDICATED PROFESSIONAL BUILDER, A THIRD GENERATION BUILDER TO HELP PEOPLE REALIZE THEIR DREAMS.

HE BELIEVES THEY SHOULD BE INVOLVED IN THE COMMUNITY, IN ONE ASPECT OR ANOTHER.

I PERSONALLY SIT ON A COUPLE OF BOARDS, ONE OF THEM IS THE COMMUNITY ACTION BOARD, MOST RECENTLY THEY ASKED ME TO JOIN THAT ASSOCIATION.

SO WHILE THE SOUTH SHORE CHAMBER OF COMMERCE, BUT WE ALSO HOST DIFFERENT COMMUNITY EVENTS THAT WE OPEN UP TO THE PUBLIC.

THIS ONE HAPPENS TO BE A TREE PLANTING, A TREE RECLAMATION, ACTUALLY, FROM OUR BAYOU PASS.

INSTEAD OF JUST BURNING THOSE TREES AND KILLING THEM OFF.

WE HAVE THE SUPPORT OF ALL OF THOSE PEOPLE IN THE RED SHIRT.

THEY HAPPEN TO BE THE TEAM FROM WELLS FARGO WHO HELPED UNDERWRITE THIS PROJECT.

THEY GAVE UP ABOUT $219,000 TO HELP US BEAUTIFY THAT CORNER OF 14th AND 6th AVENUE IN RUSKIN.

THE NEIGHBORS ARE VERY HAPPY ABOUT WHAT'S GOING UP IN THOSE COMMUNITIES.

WE HAD SOME OF THE FAMILIES ACTUALLY WHO CAME OUT, WHO ALREADY PURCHASED IN BAYOU PASS FOUR.

YOU SEE THE YOUNG MAN PULLING THE WATER OUT OF THE PONDS THAT WE PUT THERE AS WELL.

AND IT TURNED OUT TO BE A WONDERFUL, BEAUTIFUL DAY.

THE YOUNG LADY IN THE VERY CENTER AT THE TOP THERE ACTUALLY IS AN EMPLOYEE OF HILLSBOROUGH COUNTY.

SHE WORKS WITH US AT THE AFFORDABLE HOUSING DEPARTMENT AND SHE WANTED TO COME OUT AND SEE FOR HERSELF AND PLANT A TREE OR TWO.

THIS IS ANOTHER COMMUNITY EVENT THAT WE HOSTED.

IT WAS A PLAYGROUND BUILD.

AS A MATTER OF FACT IN EVERY ONE OF OUR COMMUNITIES, WE ALWAYS FOUND A WAY TO PUT AND INSTALL A PLAYGROUND.

AND WHEN I FIRST WAS HIRED, I WAS ASKED TO HELP RAISE THE FUNDS TO MAKE THAT HAPPEN AND WE WERE ABLE TO DO THAT AND HAD -- MY BOSS ASKED ME TO SEE IF WE COULD RECRUIT 100 VOLUNTEERS.

WE HAD OVER 200 VOLUNTEERS OUT THERE.

IT TURNED OUT TO BE A VERY FESTIVE DAY AND THE MOST RECENT ONE WE BUILT WAS IN SUMMERVIEW OAKS IN RIVERVIEW AND WE WERE ABLE TO GET GRANT FUNDING THROUGH KABOOM, WHICH IS A NONPROFIT THAT UNDERWRITES THE COST OF PLAYGROUNDS.

SO THERE'S A LOT THAT'S GOING ON IN SOUTH SHORE, AND FLORIDA HOME PARTNERSHIP IS JUST ONE OF THE ENTITIES THAT'S REALLY MAKING IT HAPPEN FOR SOUTH SHORE.

I WILL TAKE SOME QUESTIONS AT THIS TIME.

YES, MA'AM.

>> YES, I HAVE ABOUT THREE QUESTIONS FOR YOU.

>> AND IF I DON'T HAVE THE ANSWERS, I WILL GET THEM FOR YOU.

>> JUST SO THAT I UNDERSTAND, USING -- IS IT FRIENDSHIP VILLAGE AS THE EXAMPLE, ARE THE PARTNERS THAT YOU HAD LISTED IN YOUR PRESENTATION ARE HELPING YOU PURCHASE THE PROPERTY AND THEN ALSO ASSISTING WITH LABOR, MATERIALS ON THE HOMES?

IS THAT WHAT I'M UNDERSTANDING?

>> RIGHT.

OUR FUNDING, WE HAVE LAYERED SOURCES OF FUNDING.

THE MAIN SOURCE OF FUNDING IS THROUGH THE USDA FOR SELF-HELP AND THE FINANCIAL MANAGER IS VERY SURE TO MAKE SURE HE SEPARATES THOSE POTS OF MONEY.

BUT WHEN IT COMES TO THE NSP PROGRAM, YOU ARE TALKING ABOUT THE APARTMENTS --

>> FRIENDSHIP VILLAGE BY OVER USF.

>> THAT'S THE FRIENDSHIP VILLAGE, THAT'S THE APARTMENT.

THAT WAS FUNDED PRIMARILY THROUGH THE COUNTY.

>> OKAY.

AND JUST HELP ME VISUALIZE THIS.

SO THE COUNTY WHICH IS TAXPAYER DOLLARS ARE HELPING YOU PURCHASE THE PROJECT, ALSO HELPING YOU HIRE THE PROFESSIONALS TO DO THE IMPORTANT M.E.P. WORK, MECHANIC, PLUMBING AND ELECTRICAL STUFF, THE DANGEROUS THINGS, AND THEN YOU SELL THEM.

WHERE DOES THAT MONEY GO?

>> WELL, THOSE ARE NOT SOLD.

THOSE ARE LOW-INCOME APARTMENT RENTALS, OKAY?

AND THE MONEY IS COMING FROM H.U.D., FROM THE HOUSING AND URBAN DEVELOPMENT, THROUGH THE NEIGHBORHOOD STABILIZATION PROGRAM.

>> WHICH IS STILL COUNTY MONEY, RIGHT?

TAXPAYER MONEY?

>> I DON'T KNOW HOW THE COUNTY LOOKS AT THAT.

>> H.U.D. IS COMING FROM NATIONAL.

>> OKAY.

>> FROM MY UNDERSTANDING -- I SIT ON THE AFFORDABLE HOUSING ADVISORY BOARD, NO COUNTY DOLLARS GO TOWARDS SPECIFIC -- THAT I KNOW OF GO SPECIFICALLY TOWARDS WHAT HE'S TALKING ABOUT WITH N.S.P.

ALEXANDER WOODS, THAT WAS N.S.P. MONEY, IF I'M NOT MISTAKEN.

>> YES, SIR.

>> AND WHAT HAPPENS IS, IT'S BASICALLY THE MONEY THAT WHEN THEY SELL THESE UNITS, THAT MONEY HAS TO -- GOES BACK.

THEY TAKE OUT A PIECE FOR THEIR MANAGEMENT FEE AND THEN THAT MONEY HAS TO GO BACK INTO THE PROJECT TO CONTINUE TO EXPAND AND BUILD OUT THE HOMES.

>> OKAY.

AND THERE'S WHAT I'M SORT OF GETTING AT IS IF YOU ARE RENTING OR SELLING PROPERTY, THAT INCOME HAS TO GO SOMEWHERE SO THAT YOU CAN BE SELF-SUSTAINING VERSUS CONSTANTLY GETTING MONEY FROM THE TAXPAYERS.

SO THAT WAS JUST THAT QUESTION.

I JUST NEEDED CLARIFICATION.

THE OTHER QUESTION I HAD WAS WHEN YOU HIRE SUBS OR PEOPLE TO DO THE WORK, ARE YOU REQUIRED, SINCE IT'S PUBLIC MONEY, TO -- AND I'M ASKING THIS BECAUSE I'M THE FLORIDA DIVERSITY MANAGER FOR SKANSKA TO HIRE MINORITY.

DO YOU HAVE A PERCENTAGE GOAL OR A REQUIREMENT THAT YOU HIRE?

>> WE ARE A -- YOU KNOW, WE ARE PART OF THE HOUSING -- EQUAL OPPORTUNITY HOUSING AND SO, YEAH, WE MEET ALL OF THOSE GUIDELINES WHEN IT COMES TO HIRING.

WE LOOK TO HIRE INDIVIDUALS WOULD DO MEET THOSE CRITERIA AS WELL, AND SO, YES, IS THE ANSWER TO YOUR QUESTION.

>> AND WHERE CAN I GET THAT INFORMATION SO I CAN SPREAD IT TO MY MINORITY COMPANIES THAT I WORK WITH?

>> I WILL BE MORE THAN -- YOU WILL BE MORE THAN HAPPY TO GO TO MY WEBSITE.

I PERSONALLY HAVE DONE EFFORTS TO TRY TO RECRUIT MINORITY VENDORS TO LET THEM KNOW WE ARE HIRING AND LOOKING FOR VENDORS FOR OUR DEVELOPMENTS.

>> I WILL SEND SOME YOUR WAY.

>> ABSOLUTELY.

AND JUST TO LET YOU KNOW, THE CARD THAT'S IN HERE.

MY NAME IS NOT NANCY GRIFFIN.

SHE IS A REALTOR, WHO IS --

[ OFF MICROPHONE COMMENT ]

>> SHE IS ACTUALLY OUR EMPLOYEE REALTOR THAT MANAGES THE SALES OF ALEXANDER WOODS TOWNHOMES.

>> BARBARA ADERHOLD: LINDA, DID YOU HAVE A THIRD?

>> LINDA PORTER: A LITTLE BIT.

>> SINCE WE ARE QUESTIONING HOW THE FUNDING GOES, IF YOU COULD BRING IN A GRAPH TO HAVE IT SHOW HOW IT STARTS AND HOW IT WORKS.

COULD WE HAVE THAT?

>> YOU BASICALLY ARE LOOKING FOR A BUDGET FROM US --

>> A BUDGET WOULD BE FINE.

I WOULDN'T MIND LOOKING AT, THAT BUT ALSO A GRAPH, YOU KNOW, A SIMPLE GRAPH THAT SAYS THE MONEY COMES HERE AND GOES HERE AND GOES THERE.

I THINK THAT WOULD CLARIFY AND IF WE COULD ANY QUESTIONS TOWARDS THAT, COULD YOU PLEASE PROVIDE THAT.

>> ABSOLUTELY.

>> AND THE OTHER QUESTION IS, DO YOU WORK WITH BROWN FIELDS AT ALL?

>> NOT TO MY KNOWLEDGE.

USUALLY WE WORK IN RURAL AREAS.

OF COURSE, THAT'S PRIMARILY BECAUSE OF YOU ARE USDA AFFILIATION.

HOWEVER, AS WE EXPAND MORE AND WITH THE NSP, PRINCE, THERE'S A POSSIBILITY THAT THAT COULD BE SOMETHING THAT WE COULD LOOK AT, IF IT MAKES SENSE FOR US TO BE INVOLVED WITH.

>> WELL, THERE ARE BROWN FIELDS IN RURAL AREAS.

>> OKAY.

>> I THINK BECAUSE THERE'S FUNDING THERE, FROM THE FEDERAL GOVERNMENT, THAT GOES BACK INTO BROWN FIELDS.

>> I THINK LAST ONE, IF ANYBODY IS ON NEBRASKA AVENUE, WHAT'S THE NAME OF THAT LUMBER COMPANY.

IT'S NOT --

>> BARBARA ADERHOLD: ROBINS.

>> AND IF YOU GO DOWN THAT STREET, THEY DEVELOPED HOUSING THERE UNDER BROWN FIELD.

>> OKAY.

>> SO IT'S JUST ANOTHER AVENUE TO LOOK AT AND IT'S GOOD BECAUSE IT CLEANS UP THE ENVIRONMENT AND BE ABLE TO UTILIZE IT FOR HOMES BECAUSE WHAT HAPPENS IF THE AVERAGE PERSON OWNS PROPERTY, IT'S SO POLLUTED, THEY CAN'T SELL IT.

>> RIGHT.

RIGHT.

>> BUT IT WOULD HELP -- WHICH THE PROPERTY THAT THEY'VE HAD, THEY HAVE HAD PERMITS TO IT, SUCH AS JUNK YARDS.

NOW THAT THEY ARE GAS STATIONS, THEY ARE NOT ALLOWED TO -- ARE NOBODY WILL BUY IT BECAUSE OF THE CLEANUP.

IT COULD TURN -- APPLY FOR BROWN FIELD AND THEN THAT WAY WE COULD CLEAN IT UP AND HAVE HOMES.

>> IS THIS SOMETHING THAT THE COMMISSION FUNDS PERIODICALLY.

>> I WILL HAVE TO LOOK INTO IT.

I KNOW --

>> I'M NOT TRYING TO GIVE YOU HOMEWORK.

I WILL DEFINITELY CHECK IT OUT.

YES, SIR?

>> DO YOU HAVE ANY AFFILIATION WITH THE UNIVERSITY AREA, THE ORGANIZATION THAT'S THERE, REHABS HOMES AND STUFF LIKE THAT?

>> WELL, WE DON'T HAVE ANY DIRECT AFFILIATION.

I KNOW THE EXECUTIVE DIRECTOR -- ARE YOU TALKING THE UACDC.

THE UNIVERSITY AREA CDC?

YES, I'M FAMILIAR WITH HIM AND MET HIM AND CHATTED WITH HIM SEVERAL TIMES BUT WE DON'T HAVE ANY WORKING RELATIONSHIP THAT I'M AWARE OF.

WE HAVE PROVIDED REHAB ARE PROBABLY IN THAT AREA A COUPLE OF HOMES I KNOW OF, BESIDES THE APARTMENT COMPLEX.

>> JOSEPH CAETANO: OKAY.

THANK YOU.

>> JUST TO PULL BACK.

FIRST I WANT TO SAY I APPRECIATE YOU COMING HERE TODAY AND I KNOW FROM MY YEARS SITTING ON THE AFFORDABLE HOUSING, PARTICULARLY DURING THE N.S.P. PROCESS, WHEN THAT MONEY WAS BEING ALLOCATED, THERE'S A NUMBER OF DIFFERENT, WE'LL SAY PARTNERS, HOUSING PARTNERS THAT THE COUNTY WORKS WITH, FLORIDA HOME PARTNERSHIP IS ONE OF THEM, PROBABLY ONE OF THE LARGER ONES.

I APPRECIATE THE WORK THAT YOU HAVE DONE.

THERE ARE A NUMBER OF PEOPLE COMING OUT OF THE WOODWORK WHERE PEOPLE DO REHABS AND SOME OF THE FOLKS WE WERE ABLE TO HOLD ON TO THE PROPERTIES AND TURN OVER THOSE PROPERTIES BUT I THINK THE FLORIDA HOME PARTNERSHIP REALLY ROSE TO THE TOP.

AND HAS DONE A GREAT JOB, AS YOU CAN SEE, PARTICULARLY ALEXANDER WOODS.

I HAVE BEEN OUT THERE AND I HAVE SEEN IT.

IT DOES NOT LOOK LIKE AN AFFORDABLE HOUSING TYPE COMPLEX WHEN YOU DRIVE UP TO IT.

SO I APPRECIATE THAT.

>> THANK YOU.

>> THE OTHER THING I WOULD JUST SAY, FOR EVERYONE, IT TOOK ME A NUMBER OF YEARS TO UNDERSTAND HOW THE MONEY KIND OF FLOWS AND WORKS WITH REGARDS TO AFFORDABLE HOUSING.

YOU KNOW, THERE ARE A NUMBER OF DOLLARS COMING FROM H.U.D.

THERE'S A NUMBER OF DOLLARS COMING FROM THE STATE.

ALL OF THAT IS MONEY THAT IS USED AND HAS TO BE ALLOCATED BY THE AFFORDABLE HOUSING GROUP TO THESE NONPROFITS OR TO ENTITIES TO DO DIFFERENT TYPES OF WORK, WHETHER IT'S REHAB WORK OR IT'S EDUCATION OR IT'S BUILDING.

SO, YOU KNOW, IT'S -- I KNOW IT'S A CHALLENGE, BUT I APPRECIATE WHAT YOU GUYS HAVE DONE BECAUSE I THINK YOU HAVE LED THE PACK WITH ALL THE HOUSING PARTNERS AND THERE'S A NUMBER OF THEM OUT THERE.

>> THANK YOU.

I WILL LET MANY PFEIFFER KNOW.

>> BARBARA ADERHOLD: SPENCER, YOU ARE UP NEXT.

>> SPENCER KASS: HELLO.

SO IF YOU ARE GOING TO DO THAT CHART BASICALLY I THINK ONE OF THINGS WE ARE TRYING TO SEE IS, ALL RIGHT, THE MONEY IS FLOWING IN FROM X, YOU ARE DOING Y WITH IT, WHAT PERCENTAGE OF THAT -- IT WOULD BE NICE TO SEE WHAT PERCENTAGE OF THAT MONEY GOES TOWARDS OVERHEAD COSTS, AND WHAT'S GOING TOWARDS THE PROJECTS.

AND THEN WHAT'S FLOWING BACK.

FOR EXAMPLE, I ALSO USED TO SIT AS OUR MEMBER ON THE AFFORDABLE HOUSING BOARD.

WE DIDN'T GET TO VOTE.

THAT MONEY WAS SUPPOSED TO BE FLOW BACK INTO.

AND THE FEDERAL GOVERNMENT COULD GET REPAID.

ONE OF THE THINGS THAT CONCERNED ME ABOUT THE N.S.P. PROJECTS AND I DON'T KNOW IF IT RELATES TO YOURS OR NOT.

WHAT WE SAW WAS GROUPS BUYING OR THE COUNTY BUYING A PROPERTY.

YOU BUY A PROPERTY AND PAY $110,000 FOR IT.

AND YOU DUMP ANOTHER $30,000 IN REHAB COSTS AND THEN SELL IT FOR $100,000.

SO BASICALLY, THEY WERE NOT COVERING THESE -- AND I DON'T KNOW IN THAT'S STILL GOING ON OR NOT GOING ON.

OF COURSE YOU MIGHT KNOW AND YOU MIGHT KNOW.

ESPECIALLY ON YOUR PROJECT IF YOU COULD SHOW US, YOU KNOW -- AND TO ME THAT HURTS A COMMUNITY.

I SAID IT HURTS THE COMMUNITY.

SO YOU HAVE CREATED $130,000 HOME BUT YOU ARE SELLING IT FOR $100,000.

YEAH, OKAY, YOU HAVE PEOPLE LIVING IN IT.

THAT'S GREAT BUT AT THE SAME TIME, YOU ARE SLAMMING EVERYBODY ELSE IN THE AREA.

I DON'T KNOW IF THAT WORKS THAT WAY WITH YOU.

>> WITH THE USDA, WE HAVE CERTAIN PARAMETERS AND LIMITATIONS, BUT AS FAR AS COUNTY MONEY AND N.S.P., THE BENEFIT -- AND I'M NOT SURE HOW THE NUMBERS ACTUALLY WORK OUT, IF IT MEANS THAT THERE'S A LOSS OF FUNDS.

IF YOU SELL A PROPERTY, YOU HAVE A NEW TAXPAYER IN THE MIX, WHO IS ALSO GOING TO HELP TO UNDERWRITE SOME OF THE COSTS AS FAR AS BEING A CITIZEN IN THIS COUNTY.

SO --

>> SPENCER KASS: OKAY.

SO THAT CHART MAY BE BETTER TO GET FROM OUR GOOD FRIENDS AT THE COMMUNITY HOUSING BOARD.

THEY DID A CHART OF N.S.P., AND WHAT THEY WERE SITTING ON.

>> CAN I JUST INTERJECT, WHAT IS N.S.P.?

>> SPENCER KASS: NEIGHBORHOOD STABILIZATION PROGRAM.

>> BARBARA ADERHOLD: I KNOW YOU SAID IT EARLIER, BUT I GOT LOST.

>> SPENCER KASS: AND THEN IF THERE ARE ANY COUNTY DOLLARS, ANY COUNTY DOLLARS AND WHAT'S OVERHEAD AND WHAT IS GOING ON.

>> I WILL SAY, LYNETTE GLASS NSP THAT INFORMATION AND PROVIDES IT TO BOARD.

I THINK THIS IS PROBABLY -- A SORE SUBJECT WITH ME.

I THINK THE JURY WILL PERPETUALLY BE OUT WHETHER THAT WAS EVER AN EFFICIENT PROGRAM AND WHAT THE TRUE REASON FOR IT.

BUT THAT BEING SAID, THE MONEY -- MY UNDERSTANDING WAS THE MONEY WAS NEVER MEANT TO GO BACK AND REPAY THE FEDERAL GOVERNMENT.

IN THEORY, THAT WAS PROBABLY IT, BUT ALL THE MONEY THAT WENT OUT.

A LUMP SUM WAS GIVEN OUT TO REHAB THE 14 PLUS STARTING FOR THE NEXT GROUP, I THINK.

AND THEN THE MONEY WOULD JUST ROLL IN.

AS YOU LOOK AT, IT YOU ARE TAKING OUT WHAT IS A 5%, OR A 10% FEE ON TOP OF THAT, OR WITHIN THAT MONEY.

BASICALLY IT WILL BE GONE.

THERE'S NO PROFIT.

AND I'M IN REAL ESTATE, RIGHT?

YOU ARE IN REAL ESTATE TOO.

YOU KNOW, YOU USUALLY BUY SOMETHING, YOU SELL IT AND MAKE MONEY.

WITH THIS, IT'S -- THEY BOUGHT SOMETHING, REHABBED IT, AND THEY SOLD IT AND DIDN'T LOSE ANY MORE MONEY.

SO THAT'S JUST -- THAT'S HOW THE PROGRAM WAS REALLY SET UP.

BECAUSE YOU ARE BUYING IN -- YOU WEREN'T BUYING IN A VERY HIGH INCOME AREA.

YOU ARE BUYING AREAS THAT WERE DISTRESSED AND LOW INCOME.

AT THE TIME, YOU COULDN'T SELL -- I KNOW FOR TWO YEARS, IT WAS ALMOST IMPOSSIBLE TO SELL SOME OF THESE HOMES THAT WERE PURCHASED, EVEN SOME OF THEM WERE IN GREAT CONDITION BECAUSE YOU CAN'T JUST GO AND SELL IT TO ANYONE.

YOU HAD TO SELL IT TO SOMEONE WHO WAS LOW-INCOME BUT HAD ENOUGH MONEY TO PAY THE MORTGAGE ON IT.

>> SPENCER KASS: AND JUST SO EVERYONE IS AWARE.

WHAT BECAME MY CONCERN WAS THEY CREATED A GIANT BANK BAILOUT THEM SHOULD HAVE PAID IT $70,000, NOT $100,000.

AND LETTING THEM REHAB IT AND THEN SELLING THEM FOR THE 100 OR A PROFIT.

BUT, YOU KNOW, THAT'S REALLY THE ISSUE IS THAT WHAT YOU DID IS YOU TOOK A WHOLE BUNCH OF FEDERAL DOLLARS AND GAVE IT TO THE COUNTY.

THE COUNSEL PAID FULL VALUE TO THE BANK.

IT WAS A PASS THROUGH TO THE BANK TO GIVE THEM FULL PRICE FOR A LOT OF THE INVESTMENTS.

>> THEY CAN ONLY PAY -- I'M NOT SAYING IT ALL BECAUSE WHEN I GOT ON THAT COMMITTEE, IT BLEW MY MIND TOO.

I THINK WHAT IT WAS IS THEY HAD TO GET AN ASSESSMENT OF THE VALUE OF THE PROPERTY AND THEY COULD PAY UP TO 90%.

>> RIGHT, I DON'T THINK IT WAS THE FULL VALUE.

>> BUT THAT BEING SAID, THE FEDERAL GOVERNMENT SAID YOU NEED TO SPEND THIS MONEY BY THIS DATE.

I WILL HIT YOU ON THE HEAD IF YOU DON'T SPEND IT BY THIS DATE.

I WILL SAY FLORIDA HOME PARTNERSHIP AND I KNOW THEY ARE ONE OF MANY NONPROFITS HAVE DONE A GOOD JOB WITH THE MONEY THAT THEY HAVE BEEN ENTRUSTED WITH FROM WHAT I HAVE SEEN SITTING ON THAT COMMITTEE AND I'M NOT SELLING FOR THEM.

>> SPENCER KASS: AND THAT'S I DIDN'T STARTED OFF BY SAYING I'M NOT DIRECTING THIS AT THEM AND THEN WE STARRED RUNNING INTO OTHER PROBLEMS WITH THE N.S.P. PROJECT.

WE HAD GROUPS THAT CAME BACK AND THEN SAID TO THE BOARD, OH, WELL, WE MISFIGURED WHAT THINGS WILL COST, AND I WILL TELL YOU THAT CAME DOWN TO A VOTE.

AND BASICALLY THE CITY FOLKS SAID, THIS IS A CONTRACT.

THIS IS THE CONTRACT PRICE AND THE COUNTY FOLKS SAID, OH, NO, BY ALL MEANS LET US HAND YOU MORE MONEY AFTER THE FACT, WHICH TO ME WAS -- AND IT PASSED BY ONE VOTE.

SO AS I SAID, TO ME, THERE'S -- THESE PROGRAMS NEED TO BE SUPERVISED AND AS I SAID, NOT REMOTELY DIRECTED AT YOU, BUT THIS IS OUR OPPORTUNITY TO DISCUSS IT.

LET'S SPEND MONEY BECAUSE WE HAVE TO SPEND THE MONEY IS NOT A WAY TO SPEND -- THAT'S NOT HOW ANY OF US BEHAVE IN OUR BUDGET.

>> AS MR. FADAL SAID, WE ARE GOOD STEWARDS OF THE COUNTY'S MONEY AND THE FEDERAL GOVERNMENT'S MONEY.

WE DON'T WANT TO HAVE ANY MISAPPROPRIATES AND OUR BOOKS ARE OPEN FOR PEOPLE TO VIEW.

>> SPENCER KASS: THANKS.

>> BARBARA ADERHOLD: GAYE?

[ OFF MICROPHONE COMMENT ]

>> YES, MA'AM.

[ OFF MICROPHONE COMMENT ]

>> RIGHT.

AND, YOU KNOW, OUR --

>> DID YOU HEAR ME?

>> GAYE TOWNSEND: I DO PROPEL!

>> THAT'S FINE.

I DEFINITELY CAN APPRECIATE THAT INTEREST AND SOMETHING -- TO BE HONEST WITH YOU, I NEVER THOUGHT OF, WHEN I WAS AT CREDIT UNION HOUSING PARTNERS, I WORKED WITH WEST TAMPA WHEN THEY WERE DEVELOPING AND HELPING TO GET MORTGAGES FOR THE FAMILIES IN WEST TAMPA FOR IN-TOWNHOMES.

AND THAT'S WHEN I BECAME MORE FAMILIAR WITH THE BROWN FIELDS AND HOW CRITICAL IT IS.

IT NEVER CROSSED MY MIND THAT IT WOULD BE IN RURAL DISTRICTS.

>> GAYE TOWNSEND: IT WAS WITH A LOT OF JUNK YARDS, YOU LEAVE THE JUNK YARDS ALONE.

BUT THERE'S THE JUNK YARDS AND THE GAS STATION AND THERE'S THE FERTILIZING PLANTS, EVEN OUR FERTILIZING GIANTS OUT THERE, THAT HAVE ABANDONED LANDS AND SO THIS IS ANOTHER WAY TO GET IN THERE, IF, OF COURSE, WITH THE FERTILIZING LAND YOU HAVE TO BE VERY CAREFUL THAT THE -- WHAT'S THE ELEMENT?

ARSENIC OR WHATEVER, IS NOT TOO HIGH.

RADON.

RADON AND YOU HAVE TO BE VERY CAREFUL WITH THAT.

BUT THIS IS SOMETHING I WOULD LIKE -- I'M SURE SOMEBODY IN THIS COUNTY DEALS WITH BROWN FIELDS FUNDING IF WE POSSIBLY COULD HAVE THEM COME AND TALK.

AND IF YOU DON'T MIND COMING AND SEE IF THERE'S A WAY THAT YOU PERHAPS COULD MARRY THE TWO.

>> IT WOULD BE SOMETHING WORTH TALKING ABOUT.

>> BARBARA ADERHOLD: I THINK THE ECONOMIC DEVELOPMENT GROUP IS WORKING WITH BROWN FIELDS.

>> GAYE TOWNSEND: OKAY.

>> BARBARA ADERHOLD: AND THAT MIGHT BE AN ORGANIZATION YOU MAY WANT TO CONTACT BECAUSE THEY ARE BRINGING -- WELL, THERE WAS A PUBLIC HEARING ON ONE THIS PAST WEEK IN THE CARROLLWOOD AREA WHERE IT WAS ECONOMIC DEVELOPMENT WAS BRINGING FORTH A -- A PARCEL BECAUSE OF -- IT HAD BEEN A NURSERY AT ONE POINT IN TIME AND THERE WAS SOME ENVIRONMENTAL IMPACT ON IT, BUT JUST AS A --

>> SPENCER KASS: LET'S SEND A LETTER AND REQUEST THEM TO TELL US WHO IS HANDLING IT IN THE COUNTY.

>> BARBARA ADERHOLD: I HAVE ONE QUESTION.

OF THE COMMUNITIES THAT YOU HAVE WORKED WITH, HAVE ANY BEEN TURNED OVER TO THE HOMEOWNERS ASSOCIATION?

>> YES, MA'AM.

>> BARBARA ADERHOLD: DO YOU HAVE ANY FOLLOW-UP, FOLLOW THROUGH WITH THEM AFTER YOU HAVE KIND OF SET THEM FREE?

>> I GUESS SOCIAL SERVICES IS IN OUR HEARTS SO EVEN AFTER WE LET THEM GO WE DON'T LET THEM GO RIGHT NOW ONLY BAYOU PASS VILLAGE AND ALEXANDER WOODS AND THE SUNSET HILLS WHICH IS IN DADE CITY, THOSE WE HAVE DIRECT RELATIONSHIP WITH.

THE SUNSET HILLS, WE ARE COLLABORATING WITH ANOTHER NONPROFIT.

THEY OWN THE PROPERTY.

THE COUNTY CALLED US IN TO HELP US WITH IT BECAUSE WE HAVE THE CAPACITY.

WE ARE BASICALLY THE CONTRACTORS.

IF ANYONE WOULD GO THERE, THEY WOULD THINK IT'S OUR PROPERTY BECAUSE FLORIDA HOME PARTNERSHIP IS THERE.

ALEXANDER WOODS AND BAYOU PASS VILLAGE, ARE THE ONLY TWO THAT WE HAVE AN INTEREST IN, IN TERMS OF BEING ON THE BOARD OF DIRECTORS FOR THE HOMEOWNERS ASSOCIATION.

WE HELP TO ESTABLISH THE HOMEOWNERS ASSOCIATION AND WE TRY TO ENERGIZE THEM AND ENCOURAGE THEM TO PARTICIPATE AS DIRECTORS AND ESPECIALLY IF IT'S SOMEONE WHO IS VOCIFEROUS.

WE WOULD SAY, YOU WOULD BE GOOD ON THE BOARD, YOU KNOW, HELPING THEM TO TRY TO TAKE OWNERSHIP OF IT.

>> GAYE TOWNSEND: WELL, THOSE HOMEOWNERS ASSOCIATIONS CAN GET REAL TESTY!

THAT'S WHY I DON'T HAVE ONE.

[ LAUGHTER ]

>> THERE'S A --

>> GAYE TOWNSEND: THEY KIND OF TAKE THAT POWER A LITTLE TOO FAR AND SOMETIMES THEY NEED TO BE REI NED IN BECAUSE FOR HEAVEN'S SAKE, WHO CARES WHERE YOU PUT YOUR TRASH CAN.

>> WE WORK WITH WANDA SLOAN HERE IN THE COUNTY.

>> GAYE TOWNSEND: SHE'S WONDERFUL.

>> SHE'S ALWAYS WILLING TO HELP AND COME OUT TO OUR EVENTS AND LET THEM KNOW THAT THEY HAVE A PLACE TO GO TO AS WELL IN THE COUNTY.

>> BARBARA ADERHOLD: OKAY.

ANY OTHER QUESTIONS?

THANK YOU SO MUCH.

IT WAS VERY INTERESTING.

>> THANK YOU ALL FOR WHAT YOU DO AS WELL.

YOU HAVE A GREAT DAY.

>> BARBARA ADERHOLD: WE HAVE A SPECIAL VISITOR BECAUSE I THINK I MAY HAVE MISSPOKE AND MISLED ABOUT MEETINGS FOR BUDGETS MR. FESSLER IS THERE BEHIND THE MAPS.

>> ARE YOU HIDING?

>> HI, GOOD MORNING.

I'M TOM FESSLER, THE COUNTY'S BUDGET DIRECTOR.

I UNDERSTAND THERE MAY BE SOME QUESTIONS ABOUT THE BUDGET CALENDAR FOR THIS YEAR AND THE BUDGET PROCESS.

JUST REAL QUICKLY THE COUNTY HAS A TWO-YEAR BUDGET PROCESS.

SO WE HAVE WHAT WE CALL THE ON YEAR AND THE OFF YEAR OF THE PROCESS AND THE ON YEAR, THE FIRST YEAR OF THE PROCESS, THAT'S WHERE WE TRY TO MAKE THE MAJORITY OF OUR SIGNIFICANT POLICY DECISIONS AND FUNDING DECISIONS AND THAT WOULD HAVE BEEN FOR OUR FISCAL '14 BUDGET WHICH IS THE BUDGE THAT THE WE ARE IN -- BUDGET THAT WE ARE IN RIGHT NOW.

SO THE BUDGE THAT THE WE ARE ADDRESSING TORE 2015, THAT'S OUR OFF YEAR.

WE KEEP THAT AS A QUIETER PROCESS, LESS FUNDING DECISIONS AND POLICY DECISIONS BUT WHAT WE DID AND ALWAYS DO, WE SET ASIDE BUDGET DATES ON THE CALENDAR, EARLY ON AND WE SET ASIDE ENOUGH DATES SO THAT IF WE NEED ALL OF THOSE DATES, WE HAVE THE ABILITY TO ADDRESS ISSUES THAT MAY COME UP DURING THE PROCESS.

WHERE WE ARE THIS YEAR IS WE JUST HAD A BUDGET WORKSHOP THIS WEEK ON WEDNESDAY WITH OUR BOARD, AND WE HAD TWO ADDITIONAL BUDGET WORKSHOP DATES THAT WERE SCHEDULED IN THE MONTH OF JULY, ON JULY 17th AND 23rd.

A DECISION WAS MADE AT THAT MEETING THAT WE DO NOT NEED THOSE DATES.

WE DON'T HAVE WHAT WE CONSIDER TO BE ANY SIGNIFICANT ISSUES THAT NEED TO BE ADDRESSED WITH THE BOARD.

SO WE HAVE DECIDED TO CANCEL THE TWO BUDGET WORKSHOP DATES.

HAVING SAID THAT, THOSE WORKSHOPS ARE BETWEEN -- THEY ARE OPEN TO THE PUBLIC BUT THE PUBLIC DOES NOT HAVE THE OPPORTUNITY TO SPEAK AT THOSE MEETINGS.

THOSE ARE BASICALLY WORKSHOPS BETWEEN OUR BOARD AND STAFF TO DISCUSS THE BUDGET AND WHAT WE NORMALLY DO IS IN THE ON YEAR OF THE BUDGET PROCESS, WE HAVE FOUR PUBLIC HEARINGS IN WHICH THE PUBLIC CAN COME IN AND SPEAK TO THE BOARD, IT'S AT 6:00.

THERE ARE TWO OF THOSE HEARINGS ON THE ON YEAR ARE REQUIRED.

WE ALWAYS HAVE TWO PUBLIC HEARINGS REQUIRED IN THE MONTH OF SEPTEMBER BY STATUTE AND THEN IN THE OFF YEAR OF THE BUDGET, WE NORMALLY HAVE THREE PUBLIC HEARINGS INSTEAD OF FOUR.

SO WE HAVE NOT -- WE ARE STILL GOING TO HAVE A BUDGET PUBLIC HEARING FOR THE BUDGET TO COME IN.

THAT DATE IS JULY 17th.

IT'S AT 6:00 IN THE COUNTY CENTER IN THE BOARD ROOM AND THEN WE WILL HAVE TWO ADDITIONAL PUBLIC HEARINGS IN THE MONTH OF SEPTEMBER.

SO WE HAVE NOT REDUCED ANY MEETINGS WHERE THE PUBLIC HAS THE ABILITY TO COMMUNICATE WITH THE BOARD ON THE BUDGET.

>> CRISTAN FADAL: BUT WHEN IS THE BUDGET APPROVED?

>> THE BUDGET THIS YEAR WILL BE APPROVED ON SEPTEMBER 18th.

>> SPENCER KASS: OH, OKAY.

SO WE HAVE TIME TO BRING YOU ON DOWN!

>> WE DO HAVE WHAT WE CALL OUR BUDGET RECONCILIATION WORKSHOP THAT'S STILL ON THE CALENDAR, ON JULY 31st, THAT'S WHERE THE BOARD SETS A TENTATIVE MILLAGE RATE.

IT'S ASSOCIATED WITH THE TAX NOTICES THAT GO OUT AND THE SIGNIFICANCE OF THAT DATE IS THAT WHEN THE BOARD SETS THOSE MILLAGE RATES, THE MILLAGE RATES CAN GO DOWN FROM THERE, BUT THEY CANNOT GO UP.

SO THAT WORKSHOP IS STILL ON THE BOOKS.

IT'S STILL OPEN TO PUBLIC.

THAT WORKSHOP IS SCHEDULED TO BE ALL DAY, HOWEVER, IT PROBABLY WON'T GO ALL DAY, JUST BASED ON WHERE WE ARE WITH THE BUDGET THIS YEAR.

>> BARBARA ADERHOLD: SPENCER, DID YOU HAVE ANOTHER QUESTION?

>> SPENCER KASS: WELL, WHAT ENDED UP HAPPENING THIS YEAR AS MR. MERRILL EXPLAINED TO US, THEY WERE GOING TO GO TO THIS BLIND POSITION OF COMMISSIONERS PUTTING --

>> BARBARA ADERHOLD: THE RED FLAGGING.

>> GAYE TOWNSEND: RUN THAT BY ME.

>> CATHERINE HARTLEY: DO YOU WANT TO EXPLAIN IT.

>> IN THE PAST NUMBER OF YEARS -- FOR YEARS, WE HAD A PROCESS WHERE THE BOARD COULD DO WHAT WE CALL A FLAGGING PROCESS IN THE BUDGET WHERE THEY WOULD IDENTIFY ITEMS THAT THE BOARD AS A GROUP WOULD VOTE ON.

OVER THE PAST COUPLE OF YEARS, WE ARE WORKING CLOSER WITH THE BOARD DURING THE BUDGET PROCESS AS WE ARE DEVELOPING THE COUNTY ADMINISTRATOR'S RECOMMENDED BUDGET.

SO WE KNOW WHAT THE BOARD'S DESIRES ARE, WHEN WE ARE PUTTING TOGETHER THE RECOMMENDED BUDGET AND WE INCORPORATE THOSE ITEMS THAT THEY ARE CONCERNED WITH AND THAT THEY WOULD LIKE TO SEE IN THE BUDGET, IN THE RECOMMENDED BUDGET MORE NOW THAN WE USED TO.

HAVING SAID THAT, WE ARE, YOU KNOW, VERY TRANSPARENT AND WHAT GOES INTO THE BUDGET, IF YOU LOOK AT OUR BUDGET DOCUMENT, WE LAY OUT THE DIFFERENT ITEMS THAT ARE INCLUDED IN THE BUDGET.

MR. MERRILL HAS HIS BUDGET MESSAGE AND THEN WE'VE GOT OTHER AREAS WITHIN THE DOCUMENT WHERE WE LAY OUT THE THINGS THAT HAVE BEEN ADDED TO THE BUDGET AND INCLUDED IN THE BUDGET.

BUT WE HAVE KIND OF MOVED AWAY FROM THE FLAGGING PROCESS THAT WAS -- THAT WAS SOMETHING THAT, YOU KNOW, IT WAS -- I GUESS IT WAS JUST DECIDED THAT WE JUST WANTED TO GO A DIFFERENT DIRECTION WITH THAT.

>> GAYE TOWNSEND: OKAY.

I KNOW FROM THE PAST, THAT THE COMMISSIONERS HAVE FLAGGED A PROJECT THAT THEY WERE INTERESTED IN.

NOW THEY ARE NOT DOING THAT?

>> THEY STILL HAVE THE ABILITY.

I MEAN, WHEN WE HAVE OUR WORKSHOP ON JULY 31st, OR EVEN AT THE TWO PUBLIC -- OR ANY OF THE PUBLIC HEARINGS, THE BOARD CAN STILL -- IF ITEMS COME UP, IF THE PUBLIC BRINGS UP SOME ITEMS THAT THEY SEE AS AN ISSUE THAT NEEDS TO BE ADDRESSED, THEY STILL HAVE THE ABILITY TO TELL US TO, YOU KNOW, CONSIDER ADDING CERTAIN ITEMS TO THE BUDGET AND THE BOARD WOULD VOTE ON THOSE ITEMS INDIVIDUALLY AS THEY ARE BROUGHT UP.

SO WE HAVEN'T SHUT DOWN THE PROCESS, SO TO SPEAK.

WE TRIED TO INCORPORATE MORE OF WHAT THEY WOULD LIKE TO SEE IN THE BUDGET UP FRONT, VERSUS OVER THE SUMMER.

>> GAYE TOWNSEND: ARE YOU USING A DIFFERENT TERMINATION THAN FLAGGING DIFFERENT WORD OR --

>> NO, I WOULDN'T CALL IT THAT.

I THINK IT'S JUST -- AS I SAY, WE ARE TRYING TO INCORPORATE A LOST THEIR CHANGES MORE UP FRONT BUT IF THEY WOULD LIKE TO ADD THINGS OVER THE SUMMER AT WORKSHOPS OR PUBLIC HEARINGS, THEY CAN STILL DO THAT.

>> GAYE TOWNSEND: BECAUSE I CAN SEE THEM BEING VERY UNHAPPY ABOUT THAT, SO --

>> WE ARE NOT LIMITING THEIR ABILITY TO MAKE CHANGES TO THE BUDGET.

>> SPENCER KASS: BUT HERE'S THE PROBLEM FROM THE PUBLIC PERSPECTIVE.

BEFORE THEY HAD TO SIT AT A PUBLIC MEETING AND SAY, I WANT TO GIVE $1 MILLION TO SPENCER AND EVERYONE WOULD SAY, OH, WELL, OKAY.

NOW WE KNOW THAT COMMISSIONER X WANTS TO GIVE SPENCER $1 MILLION.

NOW IT'S ALREADY INCORPORATED INTO THE YEAR.

THERE'S NOTHING WHERE THE PUBLIC IS NOW SEEING, OH, COMMISSIONER X WANTS -- BECAUSE IT'S ALREADY BEEN WORKED INTO THE NUMBER.

I GUESS WHAT I WOULD ASK YOU IS THIS, DO YOU HAVE WHAT WE CALL IN MY OFFICE, A RED LINE DOCUMENT THAT BASICALLY SHOWS FROM LAST YEAR'S BUDGET TO THIS YEAR'S BUDGET, IN A VERY SIMPLE FORMAT BECAUSE I STARTED FOOLING AROUND WITH SOME OF THE DOCUMENTS LAST NIGHT AND, YOU KNOW, THERE ARE HUNDREDS AND HUNDREDS OF PAGES THAT SHOW THE CHANGES, THE SPECIFIC CHANGES IN THE DIFFERENT AREAS THAT ARE BEING MADE FROM LAST YEAR'S TWO-YEAR BUDGET.

>> ACTUALLY WE DO HAVE THAT INFORMATION AND ACTUALLY ON THE BUDGET DELIVERY DATE, WHICH WAS BACK ON JUNE 4th OR 5th, THEY WERE AT THE BOARD'S REGULAR MEETING.

MR. MERRILL PRESENTED THE BUDGET TO THE BOARD, HIS RECOMMENDED BUDGET AND THERE WAS A PRESENTATION THAT HE DID AND A POWERPOINT PRESENTATION THAT LAID OUT THE DIFFERENT AREAS WHERE THERE HAD BEEN CHANGES IN THE BUDGET FROM LAST YEAR TO THIS YEAR.

IT SHOWED, WE HAD ROUGHLY ABOUT $50 MILLION IN RESOURCES TO WORK WITH AND WE LAID OUT HOW THOSE DOLLARS WERE ALLOCATED.

>> BARBARA ADERHOLD: SO THAT'S FROM THE BEGINNING OF JUNE.

>> IT WAS AT THE BEGINNING OF JUNE AT A REGULAR BOARD MEETING.

THEY MADE A PRESENTATION TO THE BOARD, I BELIEVE IT WAS ABOUT A HALF HOUR BACK AND FORTH EXCHANGE BETWEEN MR. THE BOARD AND MR. MERRILL.

>> SPENCER KASS: AND THE ADDITIONAL $20 MILLION THEY WERE TALKING ABOUT IN THE NEWSPAPER A COUPLE OF DAYS AGO?

CAN YOU GIVE US SOME DETAILS ON THAT?

>> SURE.

ONE THE THINGS THAT WE ARE LOOKING AT THIS YEAR IS COMING UP WITH WHAT WE ARE CALLING A REDEVELOPMENT PROGRAM.

SO IT'S A PROGRAM WHERE ECONOMIC DEVELOPMENT DEPARTMENT IS GOING TO TAKE THE LEAD -- IT'S A PROGRAM WHERE WE ARE TRYING TO IDENTIFY RESOURCES FOR SOME UNDERSERVED AREAS -- WHAT WE CONSIDER TO BE UNDERSERVED AREAS OF THE COUNTY.

WHILE WE DON'T HAVE SPECIFIC PROJECTS YET WE ARE IN THE STAGE OF TRYING TO DETERMINE THE CRITERIA FOR HOW THEY WILL AB PROVED AND WE HAD -- AT OUR BUDGET WORKSHOP THIS WEEK, MR. BARTON, THE DIRECTOR OF THE ECONOMIC DEVELOPMENT DEPARTMENT MADE A PRESENTATION TO THE BOARD AND EXPLAINED TO THEM THAT WE WOULD BE COMING BACK TO THEM PROBABLY IN THE MONTH OF OCTOBER.

SO WITH SOME ADDITIONAL GUIDANCE ON HOW WE SEE THIS PROGRAM BEING ROLLED OUT WHAT THE CRITERIA WILL BE FOR ALLOCATING FUNDING TO EACH OF THE PROGRAMS THAT ARE IDENTIFIED AND SO AT THIS POINT, WHAT WE HAVE IDENTIFIED IN THE BUDGET IS WE HAVE FINANCING IN THE BUDGET TO BE UP TO $20 MILLION WORTH OF PROJECTS.

>> I DEFINITELY WANT TO HEAR THIS AND TALK ABOUT THIS, BUT WE HAVE AN AGENDA.

I WOULD LOVE TO BRING BACK --

>> SPENCER KASS: THAT'S FINE.

I WAS GOING TO SUGGEST THAT ACTUALLY.

>> IT'S A GOOD QUESTION AND DISCUSSION.

>> I WOULD BE HAPPY TO COME BACK AT YOUR NEXT MEETING.

I UNDERSTAND IT'S IN JULY.

>> BARBARA ADERHOLD: IT IS.

BETH, CAN YOU PUT THAT ON OUR.

>> SPENCER KASS: AND IN THE MEANTIME, CAN YOU GET US MR. MERRILL'S ORIGINAL PRESENTATION AND THE INFORMATION ALSO ON THE $20 MILLION?

>> SURE.

>> SPENCER KASS: AND IF EVERYBODY WANTS IT.

IT'S ONLINE, YOU CAN GO TO THE COUNTY WEBSITE AND PULL THE BUDGET ITSELF, OR WHATEVER OTHER DOCUMENTS.

>> WE ACTUALLY HAD A WORKSHOP EARLIER IN THE YEAR WHERE WE HAD ANY PRESENTATION.

WE CAN PROVIDE THAT ALONG WITH MR. MERRILL'S POWERPOINT PRESENTATION FOR THE RECOMMENDED BUDGET DELIVERY.

>> SPENCER KASS: THANK YOU.

>> BARBARA ADERHOLD: THANK YOU.

WE'LL SEE YOU NEXT MONTH.

>> THANK YOU.

>> BARBARA ADERHOLD: OKAY.

WE WERE FIVE MINUTES AHEAD OF SCHEDULE AND NOW WE ARE 15 BEHIND.

OUR NEXT PRESENTATION IS FROM ANIMAL SERVICES, MR. SCOTT TREBATOSKI.

>> I'M THE NEW DIRECTOR WITH ANIMAL SERVICES.

I'M KNEW HERE SO I HOPE HAVE THIS RIGHT FOR THE PLUG-IN.

I HAVE A BRIEF PRESENTATION FOR YOU.

>> GAYE TOWNSEND: OH, I TURNED MINE OFF.

>> WE HAVE THE ANIMAL CONTROL OFFICERS.

I GUESS HERE WE CALL THEM ANIMAL SAFETY AND ENFORCEMENT.

THEY ARE CURRENTLY UNDER CODE ENFORCEMENT.

OUR INTENTION IS TO BRING THEM BACK UNDER THE PET RESOURCES DIVISION.

>> SO WE ARE AN INTEGRATED UNIT AND THAT SHOULD HAPPEN LATER THIS SUMMER SO THAT HOPEFULLY THAT WILL BE SOON.

THEY DEAL WITH ANIMAL CRUELTY.

THEY INVESTIGATE STATE VIOLATIONS OR CRIMINAL OFFENSES, AND THEY ISSUE CITATIONS FOR VIOLATIONS OF THE LOCAL ORDINANCE.

THEN WE HAVE A VETERINARY OPERATION, WHICH PRIMARILY DEALS WITH THE STERILIZATION OF ANIMALS BEFORE THEY ARE ADOPTED, TREATMENT EXAMS AND THEY SERVE AS EXPERT WITNESSES IN ANIMAL CRUELTY CASES.

THE SHELTER OPERATIONS OR THE KENNELING FACILITY WOULD BE THE NEXT SECTION.

THAT DEALS WITH DAILY CARE.

OBVIOUSLY THE FIRST SPOT OF DISEASE CONTROL IS KEEPING THAT CLEAN.

THEY ALSO DEAL WITH FEEDING, GIVING THEM TOYS, ENRICHMENT, BLANKETS, THINGS LIKE THAT AND WE ARE LEANING TOWARDS HELPING, YOU KNOW, WITH SOME REAL BASIC BEHAVIORAL -- TEACHING DOGS HOW TO SIT.

SOMETHING PEOPLE EXPECT ALL DOGS TO DO BUT THEY DON'T ALWAYS COME THAT WAY TO US.

AND THEN THE BROAD ONE IS CUSTOMER SERVICE SECTION.

THAT IS OUR FRONT COUNTERS AND WHAT YOU DON'T SEE BEHIND THE SCENES WHICH IS ADOPTIONS, DEALING WITH RESCUES AND FOSTER PARENTS.

THEY TAKE IN OWNER SURRENDERS AND ALSO SEE THE VOLUNTEER PROGRAM AND THEY ANSWER ON-SITE PROGRAMS.

CURRENTLY THE PHONES ARE CENTRALIZED BUT WE ARE ALSO WORKING ON GETTING SOME MORE OF THE PHONE PROCESS TO BE INTERNAL TO THE DIVISION BECAUSE THERE IS SOME DIFFICULTY COMMUNICATING FROM A CENTRALIZED PHONE BANK BECAUSE OUR FUNCTION IS SO DIFFERENT THAN SOME OF THE OTHER FUNCTIONS.

WHAT A LOT OF PEOPLE DON'T UNDERSTAND IS THE QUANTITY OF ANIMALS THAT COME THROUGH THE SHELTER, AND I THINK IT'S WHY WHEN PEOPLE ARE VERY EMOTIONAL ABOUT, WELL, WHY CAN'T YOU SAVE THIS ONE AND WHY CAN'T YOU SAVE THAT ONE?

THEY FAIL TO REMEMBER THAT WE DEAL WITH OVER 23,000 ANIMALS A YEAR, COMING THROUGH THAT SHELTER.

AND WE HAVE TO DEAL WITH THE CAPACITY.

SO WHEN YOU LOOK AT THAT, IT -- THE INTAKE IS NOT LINEAR AND I HAVE A SLIDE TO SHOW YOU.

WE CAN TAKE IN ANYWHERE BETWEEN 40 AND 100 ANIMALS A DAY.

LINEAR, IT WOULD BE ABOUT 65.

WE HAVE -- YOU CAN SEE HOW WE HAVE THE BREAKUP OF THE -- OF THE KENNELS THERE, BUT BASICALLY THE DESIGN MAXIMUM CAPACITY OF THAT SHELTER IS 448 ANIMALS.

JUST RECENTLY, A COUPLE OF WEEKS AGO, WE HIT 621 ANIMALS.

SO YOU CAN SEE HOW THAT IS A REAL BIG PROBLEM TRYING TO KEEP DISEASE DOWN, THINGS LIKE THAT.

THAT WAS THE DAY WE HAD THE LOBBY FULL OF ABOUT 40 OR 50 PEOPLE AND WE DECIDED TO PUT SIGN OUT IN THE LOBBY WARNING PEOPLE THAT WE'RE AT A MANAGEMENT PROBLEM.

IF YOU SURRENDER YOUR ANIMAL, IT'S AT HIGH RISK FOR EUTHANASIA, BECAUSE STRAY ANIMALS HAVE PRIORITY BY ORDINANCE FOR A FIVE-DAY HOLDING.

IF WE HAVE STRAY ANIMALS AND FIVE DAYS, AND X AMOUNT OF SPACE, THAT WAS REALLY A PEAK DAY.

FORTUNATELY THAT PUBLICITY, ALTHOUGH IT WAS A LITTLE BIT UNUSUAL, IT WAS NOT SOMETHING THAT WAS DONE HERE BEFORE AND I BELIEVE IN BEING REALLY OPEN ABOUT WHAT WE DO, IT GENERATED 98 LIVE PLACEMENTS THAT WEEKEND.

SO WE IMMEDIATELY TOOK ALMOST 100 ANIMALS OUT OF THAT POPULATION, WHICH WAS PERFECT!

IT GOT US DOWN INTO A MUCH MORE MANAGEABLE NUMBER AND SOMETIMES, YOU KNOW, WHILE IT MAY NOT BE THE MOST PLEASANT MESSAGE, SOMETIMES PEOPLE NEED THAT LITTLE SHAKE TO GET THEM -- TO GET THEM GOING.

AND THAT SIGN IS NOT UP ALL THE TIME.

THAT SIGN IS REALLY MEANT AT WHEN WE HAVE A REALLY BIG PROBLEM TO LET THE PUBLIC KNOW WE HAVE A REALLY BIG PROBLEM.

SO THIS WILL SHOW YOU THE FACT THAT INTAKE IS NOT LINEAR.

INTAKE IS VERY DRAMATICALLY DIFFERENT THROUGHOUT THE YEAR.

AND YOU GO THROUGH A MANAGEABLE FEW MONTHS AT THE BEGINNING OF THE YEAR TO A GIGANTIC SPIKE COME MAY, JUNE, JULY AND THEN INTO AUGUST AND THEN IT STARTS TO TAIL OFF BUT IT REALLY DOESN'T TAIL OFF UNTIL THE WINTER MONTHS, NOVEMBER AND DECEMBER.

SO YOU CAN SEE HOW IF WE ARE GOING FROM 1700 INTAKE IN ONE MONTH, TO 2600 INTAKE THE FOLLOWING MONTH, THAT CREATES A TREMENDOUS CHALLENGE IN HOW WE MANAGE THE SHELTER ONE MONTH, COMPARED TO THE NEXT.

THIS IS NOT -- EVERY MONTH IS NOT EXACTLY THE SAME IN OUR OPERATIONS.

WE HAVE TO MANAGE IT BY NUMBER OF ANIMALS COMING THROUGH.

I JUST WANT TO KIND OF GIVE YOU THIS SLIDE AND THEN I DON'T WANT TO GO INTO ALL THE DETAILS BECAUSE THERE'S A LOT OF INFORMATION ON THERE.

OUR VISION, MY VISION AND I THINK ONE OF THE REASONS THAT I WAS RECRUITED TO COME HERE, I WANT OUR COMMUNITY TO BE THE BEST IN THE STATE BY 2019.

I CAME FROM AN ORGANIZATION ACROSS THE STATE, WHERE WE HAD GONE FROM A 17% LIVE RELEASE RATE TO ABOUT A 92% THE MONTH AFTER I LEFT, AND SO WE HAD SORT OF PEAKED OUT.

I THINK WE HAVE MORE RESOURCES HERE.

I THINK WE HAVE MORE DRIVE IN THIS COMMUNITY.

I THINK WE CAN ACTUALLY OUT PACE MY OTHER COMMUNITY IF WE ALL GET ON THE SAME PAGE, AND THAT'S OUR GOAL IS TO SHOW THE NATION THAT A BIG CITY, A BIG COUNTY CAN REALLY DO THIS IN AFFORDABLE, AND APPROPRIATE WAY.

SO OUR BASIC GOALS IS MAXIMIZING THE LIVE OUTCOMES OF ADOPTABLE AND TREATABLE ANIMALS.

THAT DOESN'T MEAN THAT EVERY ANIMAL THAT COMES TO THAT SHELTER IS GOING TO LEAVE THAT SHELTER ALIVE EVER.

I MEAN, WE ARE -- WHEN YOU GET TO THIS MAGIC QUOTE/UNQUOTE NO KILL NUMBER, THAT'S NO KILL OF ADOPTABLE AND PLACEABLE ANIMALS.

THAT'S NOT NO KILL OF EVERY ANIMAL THAT COMES THROUGH THE DOOR.

BECAUSE WE ARE THE ONLY OPEN ADMISSIONS SHELTER AND WE DEAL WITH ANIMAL CONTROL, WE HAVE HIGHLY AGGRESSIVE ANIMALS, YOU KNOW, ANIMALS THAT HAVE BITTEN PEOPLE AND CAUSED SEVERE INJURY.

IT WOULD BE IMPRUDENT TO ALLOW THOSE ANIMALS BACK OUT INTO THE PUBLIC.

ON THE OTHER SIDE OF THAT, WE GET ANIMALS THAT ARE JUST RUN OVER BY A CAR, THE PEOPLE CAN'T AFFORD TO TAKE THEM TO A VETERINARIAN AND THEY BRING THEM TO US TO EUTHANIZE THEM.

SO THERE ARE NUMBERS THAT ARE NOT GOING TO CHANGE.

SOMETIMES WE GET TO CRUELTY SITUATIONS OR HOARDING SITUATIONS WHERE BY THE TIME WE GOT THERE, THE ANIMALS ARE BEYOND RECOVERY.

AND SO THOSE NUMBERS ALSO WILL PLAY INTO THAT, BUT WE TRY TO HIT THAT -- WHATEVER THAT NUMBER IS, AND I'M NOT A STRONG BELIEVER IN HAVING A SPECIFIC NUMBER GOAL BECAUSE I THINK THE GOAL IS HOWEVER MANY ARE ADOPTABLE AND TREATMENT SHOULD BE GOING OUT AND I BELIEVE LIKE THAT CHART GOES LIKE THIS I THINK THAT NUMBER IS GOING TO CHANGE MONTH TO MONTH, AND IT SORT OF WILL -- IF YOU KEEP MAKING PROGRESS, I THINK YOU ARE HEADING IN THE RIGHT DIRECTION.

WE ALSO HAVE TO LEARN HOW TO MINIMIZE THE LENGTH OF TAKE BECAUSE IF YOU ONLY HAVE 448 CAPACITY AND YOU HAVE GOT MORE ANIMALS THAN THAT COMING THROUGH THE SHELTER, YOU HAVE TO TRY TO TURN THESE ANIMALS AROUND FASTER, BECAUSE IT'S IMPRACTICAL AND IT'S REALLY NOT CONSIDERED THE BEST PRACTICE TO JUST KEEP ADDING SHELTER SPACE.

YOU HAVE TO FIND WAYS TO MOVE THE ANIMALS.

IF I CAN MOVE THE ANIMALS THROUGH THE SHELTER TWICE AS FAST, I HAVE ACTUALLY DOUBLED THE CAPACITY OF THE SHELTER EFFECTIVELY AND SO THAT'S HOW WE HAVE TO LOOK AT THE MANAGEMENT.

I THINK WE HAVE TO MOVE THEM AND BILL MORE SPACE AND BUILD MORE SPACE.

WE ARE LOOKING TO IMPROVE THE QUALITY AND THE FLOW OF THE SHELTER.

THE SHELTER WAS STATE-OF-THE-ART WHEN IT WAS BUILT.

RIGHT NOW, IT DOES NOT MEET A LOT OF THE CURRENT STANDARDS.

THE FLOW IS PROBABLY DESIGNED WITH A DIFFERENT CONCEPT IN MIND SO WE ARE WORKING TO SEE WHAT WE CAN DO INTERNALLY TO MAKE THINGS BETTER.

ANYBODY WHO HAS BEEN OUT TO THE SHELTER WILL SEE THE KIND OF UNIQUE -- YOU CAN GO ON ONE SET OF DOORS TO HIT THIS ONE COUNTER AND ANOTHER SET OF DOORS TO ANOTHER COUNTER AND THEY COLD FRONT CONNECT THAT.

WAS AN INTERESTING THING FOR ME TO SEE AND WE DO SAME THING AT BOTH OF THOSE DESKS.

SO THAT'S EVEN WEIRDER.

SO WE ARE WORKING RIGHT NOW TO SEE IF WE CAN GET SOME CAPITAL MONEY NEXT YEAR TO CREATE A SYSTEM WHERE THAT LOBBY IS ONE CONTINUOUS FLOW AND REASSIGN WHERE THE DECEMBER 1:00 SO THAT PEOPLE CAN COME IN ONE DOOR AND KNOW THAT THEY ARE THERE.

BECAUSE ONE OF THE THINGS THAT YOU WILL SEE AND ONE OF THE THINGS THAT FRUSTRATE ME IS BECAUSE THOSE TWO DOORS ARE, THERE SOME DAYS, ONE LOBBY IS FULL AND THE OTHER LOBBY IS EMPTY.

SO IF IT WAS ONE CONTINUOUS LOBBY, YOU WOULD HAVE PEOPLE EVENLY DISTRIBUTED AND I THINK CUSTOMER WOULD BE HIGHER.

WE ARE LOOKING TO STABILIZE OUR ANIMAL CONTROL OPERATIONS.

I THINK THE GOTCHA METHOD WAS THE WAY TO GO.

WE WAIT UNTIL SOMEONE VIOLATES AND WRITE THEM A CITATION OR TAKE THEIR ANIMALS AWAY.

I THINK WHAT WE WANT TO LOOK FOR FOR THE FUTURE IS GETTING OUT AND DOING MORE, WHAT I WOULD CALL COMMUNITY POLICING WHAT LAW ENFORCEMENT DID YEARS AGO, START TO LEARN WHAT THE ISSUES ARE IN THE NEIGHBORHOODS AND TRY TO RESOLVE THEM WHEN THEY ARE LIKE, PREVIOLATION.

YOU KNOW, WE CAN SEE THEM HEADING IN THE WRONG DIRECTION BEFORE WE HAVE TO HIT THESE PEOPLE WITH A COUPLE HUNDRED DOLLARS CITATION.

IF WE CAN GET PEOPLE TO WORK WITH US, A LOT OF THIS EDUCATION.

A LOT OF THIS IS, YOU KNOW, YOU GO BACK TO ONE OF THE MOST SIMPLE THINGS THAT IS NOT ACCEPTED TODAY, WHICH IS CHAINING ANIMALS OUTSIDE 24/7.

A LOT OF PEOPLE WHO HAVE CHAINED THEIR ANIMALS OUT 24/7 DO IT BECAUSE THEIR FATHER DID IT, THEIR GRANDFATHER DID IT, THEIR GREAT GRANDFATHER DID IT.

IT'S BECOME -- IT'S WHAT THEY LEARNED WAS THE RIGHT THING TO DO.

SO AS A COMMUNITY, AS WE CHANGE, WE HAVE GOT TO REEDUCATE THEM.

WE'VE GOT TO SHOW THEM THERE ARE DIFFERENT WAYS TO DO THAT.

HOPEFULLY TO BREAK THAT CYCLE, SO BY THE TIME THEIR KIDS OWN PETS, THEY WON'T BE THINKING, WELL, THE WAY YOU OWN A DOG IS YOU CHAIN IT UP TO THE TREE IN THE YARD AND THAT'S THE WAY YOU KEEP IT.

BUT THERE'S A LOT OF THOSE SORT OF THINGS THROUGHOUT -- THROUGHOUT WHAT WE DO THAT I THINK WE CAN BE A LITTLE BIT MORE PROACTIVE.

THE OTHER THING, BECAUSE YOU WANT TO HAVE MOST EFFICIENT OPERATIONS IS RATHER THAN GOING OUT MULTIPLE TIMES ONCE YOU HAVE TRIED -- YOU KNOW, GO OUT AND TRY TO HELP THE PEOPLE, BUT ONCE THEY HAVE PROVEN THAT THEY DON'T WANT TO CHANGE, RATHER THAN GOING OUT AND ISSUING WARNING AFTER WARNING, YOU KNOW, WORK WITH US OR WE ARE GOING TO GIVE YOU A CITATION.

AND THAT'S A MUCH MORE EFFICIENT MODEL.

IF YOU ARE WORKING WITH US, WE WILL KEEP WORKING WITH YOU.

IF YOU ARE NOT WORKING WITH US, JUST WARNING YOU IS DOING NOTHING BUT WASTING TIME AND RESOURCES.

SINCE MORE CALLS COME IN THAN WE CAN PHYSICALLY HANDLE, IT'S BETTER FOR US TO RESOLVE RIGHT AWAY AND MOVE ON TO THE NEXT SITUATION.

SO THAT PEOPLE AREN'T WAITING AS LONG AS THEY ARE FOR SOME OF OUR RESPONSES.

ONE OF THE THINGS THAT I HAVE REALLY WANTED IN ALL OF MY YEARS OF DOING THIS AND I HAVE BEEN DOING THIS OVER 12 YEARS IS TO BE SEEN AS AN INNOVATOR AND A BENCHMARKER AND I THINK THIS CITY WOULD BE A PERFECT PLACE -- THIS COUNTY WOULD BE A PERFECT PLACE FOR NATION TO COME VISIT US AND SEE IT DONE RIGHT.

THAT'S REALLY OUR BIG GOAL IS TO BE A MODEL OF HOW YOU SHOULD DO IT AND HAVE PEOPLE COME DOWN AND VISIT US AND SPEND THEIR MONEY AND MAYBE MOVE HERE, BECAUSE IT'S SO MUCH NICER THAN WISCONSIN WHERE I GREW UP AND IT'S ALL COLD AND EVERYTHING.

I ALSO THINK THAT IT -- THAT I'M GOING TO BE PRESENTING TO THE BOARD STARTING IN THE NEXT FISCAL YEAR, SOME FEE SCHEDULES THAT SHIFT THE COST TO THE PEOPLE WHO IMPACT THE SYSTEM.

RIGHT NOW, WHEN SOMEBODY SURRENDERS A DOG TO THE SHELTER, THEY ARE PAYING, LIKE, $40 TO SURRENDER AN ANIMAL THAT WILL COST US OVER $400 TO ADOPT OUT.

THAT MEANS EVERY ONE OF US IN THIS ROOM AND EVERYONE WATCHING IS SUBSIDIZING THAT PERSON'S BEHAVIOR OF DUMPING THEIR ANIMAL AT THE SHELTER, AND I THINK IT'S MORE REALISTIC TO MOVE THOSE FEES -- WE ARE NOT GOING TO CHARGE THEM $400 BUT AT LEAST TO MOVE THEM MORE IN THE DIRECTION OF, LOOK, HERE'S WHAT IT COSTS US.

YOU NEED TO PICK UP PART OF THE BURDEN AND, YOU KNOW, THE COMMON THING PEOPLE WILL SAY, IS, WELL, I PAY MY TAX DOLLARS AND THAT'S WHERE THAT GOES.

WELL, THE PROBLEM IS YOU PAY ABOUT $8 PER PERSON IN TAX DOLLARS TO FUND OUR ORGANIZATION.

IF IT COSTS $400 TO PLACE AN ANIMAL, THAT'S PAYING TAXES FOR 50 YEARS JUST TO PAY FOR THAT ONE AND THAT'S PROVIDING THAT YOU ARE NOT DOING ANY OTHER IMPACT ON OUR SERVICES.

I THINK PEOPLE HAVE TO BE MORE EDUCATED ABOUT WHAT THE COST.

IS I THINK THEY THINK, YOU KNOW, I DUMP IT HERE AND FOR $20 OR $30, YOU DUMP IT HERE AND THAT'S NOT THE REALITY.

>> I HAVE ONLY BEEN THERE THREE AND A HALF MONTHS.

I HAVE BEEN WORKING REALLY QUICKLY.

WE WERE A SYSTEM WHERE ANIMALS WERE NOT STERILIZED UNTIL SOMEONE CHOSE THEM FOR ADOPTION.

I FIND THAT TO BE A PESSIMISTIC MODEL, WHERE YOUR THOUGHT IS THE MAJORITY WON'T BE ADOPTED.

AND SO WE WAIT.

THERE'S ONE THAT ALSO CREATES MORE TIME IN THE SHELTER, BECAUSE NOW THEY HAVE GOT TO GO THROUGH STERILIZATION AND RECOVERY AND SO WHAT WE HAVE DONE, AS SOON AS THE PETS HIT THE END OF THEIR HOLD PERIOD, THEY GO UP TO ADOPTION STERILIZED IT.

CUTS TWO TO THREE DAYS OFF THE AVERAGE HOLDING PERIOD.

IT'S $20 PER ANIMAL AND THAT SAVES THE COUNTY 50 TO $60 PER ANIMAL THAT'S BEING ADOPTED BECAUSE WE CUT THAT HOLDING PERIOD BY STERILIZING THEM UP FRONT.

IT ALSO HELPS THE RESCUE PARTNERS BECAUSE SOME OF THE ONES THAT ARE NOT ADOPTED THEY WILL TAKE THEM BUT THEY HAVE TO BE STERILIZED.

WE SIMPLIFIED THE ADOPTION PROCESS.

YOU WOULD HAVE TO HAVE A 6 OR 8 PAGE ADOPTION CONTRACT BUT WE WOULD HAVE YOU SIGN A ONE PAGE DOCUMENT TO GET RID OF THE ANIMAL.

IT WAS EASY TO SURRENDER THE ANIMAL AND SUPER HARD TO GET OUT.

THEN WE WONDERED WHY THE NUMBERS WERE THE OPPOSITE OF WHAT THEY SHOULD BE.

WE ALSO REDUCED SOME OF THE FEES BECAUSE THE WHOLE GOAL IS MOVING THE ANIMALS THROUGH.

IF I HAVE FOUR MORE DAYS TO BE ADOPTED, THAN AT A $20 ADOPTION FEE, YOU KNOW, WE ARE NOT REALLY -- IT'S A SUNK COST.

WE ARE NOT RECOVERING ANYTHING.

WE ARE LOOKING AT REDUCING FUTURE COSTS, NOT RECOUPING THE COSTS THAT WE ALREADY HAVE IN THE ANIMAL.

AND IT REALLY HAS HELPED.

I ALSO THINK THE PRESTERILIZATION HAS HELPED.

IF WE OPEN AT 10:00 FOR ADOPTIONS AND BY 9:00, WE PROBABLY HAVE A DOZEN PEOPLE WAITING TO COME IN BECAUSE WE HAVE SORT OF GOT -- YOU KNOW, THEY CAN COME AND PICK UP THE PET AND TAKE IT HOME RIGHT AWAY.

WE ARE MOVING MORE TOWARDS ENRICHMENT FOR WHEN THEY HAVE TO STAY IN THE SHELTER.

WE HAVE FOOD TOYS AND KONGS, YOU FILL THEM UP WITH FOOD AND THE DOGS HAVE THEM DURING THE DAY.

WE FREEZE THEM SO IT'S HARDER FOR THEM TO GET THE FOOD OUT WHICH GIVES THEM MENTAL AND PHYSICAL STIMULATION THROUGHOUT THE DAY.

BLANKETS, WHEN NEEDED AND, YOU KNOW THIS TIME OF YEAR, BLANKETS PROBABLY NOT BEST, BUT, YOU KNOW, YOU ALSO DON'T WANT THEM ON THE CONCRETE FLOORS AND THINGS.

SO YOU HAVE GOT TO LOOK AT THAT.

AND EVEN IN THE CAT CAGES, THE DIFFERENCE BETWEEN HAVING A POLITICAL BLANKET IN THERE, VERSUS NEWSPAPER OR JUST THE PLAIN STEEL CAGE, YOU KNOW, WE ARE TRYING TO MAKE IT BETTER FOR THE ANIMALS WHILE THEY ARE THERE.

YOU FIND THAT WHEN YOU DO THAT, THEY PRESENT BETTER TO THE DOCTORS AND MORE ANIMALS GET ADOPTED.

WE ALSO STARTED PLAY GROUPS AND I GUESS PLAY GROUPS HAD BEEN DONE HERE IN THE PAST AND THEN THEY WERE ABANDONED.

THIS IS WHERE DOGS ARE ALLOWED TO GO OUT IN SMALL GROUPS AND PLAY WITH EACH OTHER.

IT HELPS THEIR SOCIALIZATION.

IT HELPS TO TAKE AWAY SOME OF THEIR STIR CRAZINESS IN THE CAGES.

YOUR HIGH ENERGY DOGS, IF THEY ARE NOT ALLOWED OUT THEY TYPICALLY BECOME DESTRUCTIVE IN THEIR CAGES AND SO THEY PRESENT VERY POORLY WHEN PEOPLE COME TO LOOK AT THEM.

IT ALSO GIVES US AN IDEA OF HOW THESE ANIMALS INTERACT WITH OTHER ANIMALS AND IF ANIMALS ARE NOT INTERACTING WELL WITH OTHER ANIMALS, WE CAN NOTE THAT AND OBVIOUSLY THEY ARE NOT GOING OUT IN A PLAY GROUP AGAIN BUT IT ALSO HELPS THE ADOPTER KNOW.

THE PEOPLE WILL COME OUT AND WATCH THE PLAY GROUPS AND SEE THE DOGS ENACTING.

DOGS THAT SITTING IN THE CAGE WOULDN'T BE ADOPTED BECAUSE THEY ARE LIKE, OH, LOOK AT THAT DOG.

HE'S HAVING FUN.

HE'S WHATEVER.

SO THE DIFFICULT TO MACE DOGS, WHAT IS COMMONLY REFERRED TO AS THE FLOOR TO BROWN DOG, THE MEDIUM SIZE MIX OF WHO KNOWS WHAT, THAT YOU WILL SEE TONS OF IN THE SHELTER, THOSE DOGS PRESENT MUCH BETTER WHEN THEY ARE OUT PLAYING AND INTERACTING WITH OTHER DOGS AND INTERACTING WITH PEOPLE.

SO THIS REALLY, WHEN WE -- WHEN WE INSTITUTED THIS A FEW YEARS AGO IN MY PREVIOUS LOCATION, IT BUMPED OUR NUMBERS UP BY 20% AS FAR AS ADOPTIONS BECAUSE IT HELPED THESE ANIMALS GET THAT ENERGY OUT.

THEY ALSO WOULD APPROACH THE CAGE MORE BECAUSE THEY DIDN'T KNOW IF YOU ARE COMING TO LOOK AT THEM FOR ADOPTION OR TAKE THEM OUT TO PLAY SO THEY GET ALL EXCITED, THINKING THEY ARE GOING OUT TO PLAY BUT THAT HAS A POSITIVE AS WELL.

WE HAVE CHANGED OUR CLEANING PROTOCOLS AND ACTUALLY IMPROVED THE CHEMICALS AND THE CHEMICAL ROTATION.

ONE OF THE PROBLEMS YOU HAVE IF YOU USE A CONSISTENT PRODUCT OVER AND OVER AGAIN, YOU RISK THE PRODUCT NOT WORKING WELL, AND DISEASES THAT ARE RESISTANT TO IT.

SO YOU HAVE TO HAVE A SYSTEM WHERE YOU ROTATE YOUR PROJECTS THROUGH.

YOU HAVE CERTAIN PRODUCTS THAT IF SOMETHING MORE HARSH NEEDS TO BE DONE TO KNOCK SOMETHING OUT OF THE SHELTER, YOU HAVE THAT ABILITY, RATHER THAN, YOU KNOW, JUST CONSTANTLY USING THE SAME THING.

WE ARE ALSO MANAGING THE POPULATION TO IMPROVE THE HEALTH, SEGREGATING ANIMALS THAT ARE -- WHATEVER THE NEXT OPEN CAGE IS.

THEY WOULD HAVE A SICK ANIMAL NEXT TO A HEALTHY ANIMAL AND SOMEONE GOING AROUND PETTING THE ANIMALS, IT'S EASY FOR SOMEONE TO ACCIDENTALLY TAKE SOMETHING FROM ONE ANIMAL TO THE NEXT AND NOW YOU HAVE GOT A SICK ANIMAL THAT DIDN'T NEED TO BE SICK IF THEY HAD BEEN SEGREGATED OUT.

TO TOUCH ON THAT BRIEFLY, THIS IS ONE AREA WHERE THE PUBLIC DOESN'T REALLY UNDERSTAND WHY WE HAVE DONE WHAT WE HAVE DONE WHICH IS FOR DISEASE CONTROL, AND YOU HAVE HEARD, I'M SURE, OR SEEN THE STORIES THAT WE ARE LIMITING ACCESS AND CLOSING THE SHELTER.

WHAT I WANT TO TELL YOU, AND TELL THE PUBLIC, YOU CAN STILL SEE EVERY ANIMAL THAT WE HAVE IN THE SHELTER.

THE DIFFERENCE IS WHERE THE ANIMALS ARE SICK OR WHERE THEY ARE BEHAVIORALLY UNSOUND, YOU NEED TO GO THERE WITH AN EMPLOYEE AS OPPOSED TO JUST WANDERING AROUND THE SHELTER UNESCORTED.

THIS IS A PRACTICAL SAFETY MATTER, NOT ONLY FOR THE PEOPLE, BUT FOR THE ANIMAL.

WE DON'T WANT DISEASE.

YOU KNOW, WE DON'T WANT TO GO INTO THE ISOLATION UNIT WHERE WE KNOW EVERYTHING HAS A CONTAGIOUS DISEASE AND THEN GO BACK INTO ADOPTION AND GO PET ALL THE CUTE LITTLE PUPPIES BECAUSE YOU ARE GOING TO TAKE DISEASE FROM ISOLATION TO THE PUPPIES AND NOW WE HAVE GOT A HUGE PROBLEM.

SO THIS IS ALL ABOUT MANAGING THE HEALTH OF THE HERD POPULATION.

IT'S NOT THAT WE ARE SAYING YOU CAN'T SEE THE ANIMALS.

WE ARE SAYING, YOU JUST CAN'T WANDER AROUND THE SHELTER BUT IF YOU GET WITH A VOLUNTEER, YOU GET WITH AN EMPLOYEE, WE WILL TAKE YOU TO ANY OF THE ANIMALS THAT ARE IN THE SHELTER.

TO HELP ACCOMMODATE PEOPLE, YOU KNOW, ALL THE AN PALS ARE ON THE WEBSITE AND WE HAVE PRINTED COLOR LISTINGS THAT HAVE PICTURES AND EVERYTHING AT THE FRONT COUNTER.

SO FOR THE ANIMALS THAT AREN'T IN THE ADOPTION AREA WHERE YOU CAN WANDER BACK YOURSELF AND LOOK, YOU CAN SAY, I WOULD LIKE TO SEE THIS ANIMAL AND AN EMPLOYEE WILL TAKE YOU BACK AND YOU CAN SEE IT.

SO ALL THE ANIMALS ARE VISIBLE.

ALL THE ANIMALS ARE AVAILABLE.

IT'S JUST THAT PEOPLE HAVE TO GET USED TO THIS NEWER SYSTEM THAN WHAT THEY ARE USED TO.

THIS COMMUNITY, THIS ISN'T SOMETHING THAT WE STARTED, BUT THIS STARTED BEFORE US.

WE HAVE A PILOT COMMUNITY CAT MANAGEMENT PROGRAM.

I GUESS WE HAVE GOT TWO YEARS OF A PILOT.

IT WILL BE REVIEWED AFTER THE FIRST YEAR.

SO RIGHT NOW, I'M SORT OF GOING WITH WHAT WE HAVE AND HELPING EVALUATE IT AFTER THE END OF THE FIRST YEAR, I WILL PROBABLY BE PRESENTING TO THE BOARD OF COUNTY COMMISSIONERS WHAT MY THOUGHTS ARE ON HOW THINGS ARE GOING ON.

IT'S A TEST PROGRAM TO TAKE THE CATS THAT ARE NOT SOCIALLY ADOPTABLE AND RETURN THEM WHERE THEY WERE.

SOMEBODY IS CARING FOR THOSE CATS, WHETHER WE WANT TO SAY, YOU KNOW, YOU CAN'T HAVE OUTSIDE CATS, YOU CAN'T FEED CATS OUTSIDE YOU CAN SAY THAT ALL YOU WANT AND UNLESS YOU HAD A COUPLE THOUSAND ANIMAL CONTROL OFFICERS, PATROLLING CONSTANTLY LOOKING FOR PEOPLE DOING, THAT PEOPLE ARE GOING TO CONTINUE TO DO THAT.

SO IT'S SORT OF IF YOU CAN'T BEAT 'EM, FIND A DIFFERENT WAY TO WORK WITH THEM.

THE OTHER THING IN THE OLD MODEL, YOU NEED TO TAKE ANIMAL AWAY FROM THE PERSON FEEDING THE ANIMALS IN THIS NEIGHBORHOOD.

THEY AREN'T GOING TO STOP FEEDING THE ANIMAL IN THAT NEIGHBORHOOD.

NOW THEY ATTRACT DIFFERENT ANIMALS AND NOW I TAKE DIFFERENT ANIMALS AWAY FROM THEM.

YOU KEEP TAKING ANIMALS AWAY AND THEN THEY HAVE BABIES AND IT'S A VICIOUS CYCLE.

IT'S NOT JUST THE ANIMAL'S LIVES BUT IT COSTS PEOPLE MONEY TO EUTHANIZE THOSE ANIMALS AND DISPOSE OF THOSE ANIMALS.

WE WILL LOOK AT MODELS THAT ARE WORKING IN OTHER AREAS, IN SAN JOSE, THEY HAVE SEEN A DROP OF 40% OF THEIR NUISANCE CAT, YOU KNOW WITH THEIR PROGRAM, ALBUQUERQUE, I JUST RECENTLY LEARNED AND THEY HAVE SEEN A 59% VOLUNTARY DROP WHICH IS A TREMENDOUS DROP.

I MEAN, I THOUGHT 40 WAS GOOD BUT 59 IS A LOT HIGHER THAN 40.

SO WE ARE GOING TO LOOK AT THOSE PROGRAMS WHILE WE ARE RUNNING OUR PILOT AND SEE WHERE OURS MATCH'S THEIRS AND WHERE IS THEIRS DIFFERENT SO WE CAN TWEAK IT A LITTLE DIFFERENT IF WE DON'T SEE THE RESULTS THAT THEY HAVE SEEN BECAUSE THOSE ARE SOME PRETTY IMPRESSIVE RESULTS AND WHEN YOU ARE TALKING, YOU KNOW, 6, 7,000, 10,000 CATS COMING THROUGH THE SHELTER.

IF YOU CAN KNOCK 59% OF THOSE OUT, YOU ARE TALKING PROBABLY IN THE MILLIONS OF DOLLARS OF CARE AND HOUSING AND HOPEFULLY A REDUCED BUDGET AND INCREASED LIVE ANIMAL OUTPUT.

RIGHT NOW, YOU ARE SEEING MORE ANIMALS ADOPTED AND MORE ANIMALS RESCUED REGARDLESS OF WHAT SOME PEOPLE SAY, AND I WILL LEAD RIGHT INTO A NEED TO SHOW YOU.

THIS IS THE PAST THREE MONTHS FROM ALSO LOOKING AT OVER THE LAST FOUR YEARS AND ONE OF THE THINGS THAT IT SHOWS YOU IS YEAR-TO-YEAR, THIS COMMUNITY HAS MADE PROGRESS.

THAT'S A GOOD THING.

WE ARE HEADED IN THE RIGHT DIRECTION.

BECAUSE OUR INTAKE HAS THAT BIG SPIKE, IT'S VERY DIFFICULT TO COMPARE MONTH TO MONTH, BECAUSE THE HIGH INPUT MONTHS ARE PROBABLY GOING TO HAVE EUTHANASIA, THAN THE LOWER INTAKE MONTHS.

SO YOU HAVE TO COMPARE MAY TO MAY, APRIL TO APRIL, JUNE TO JUNE IN ORDER TO SEE THE TREND.

NOW, WHAT I HAVE DONE IN THIS LITTLE SNAPSHOT IS LOOK AT THE INDIVIDUAL MONTHS SO YOU CAN LOOK DOWN THAT AND THEN TAKE IN THE MONTHS AS A THREE-MONTH CHUNK AND SHOWING HOW THAT'S IMPROVED TOO.

YOU CAN SEE WE ARE MOVING IN THE RIGHT DIRECTION AND THESE CHANGES ARE NOT HAVING NEGATIVE IMPACTS AS SOME OF THE PEOPLE IN THE PUBLIC HAVE BEEN SAYING ON FACEBOOK AND SOME OF THE SOCIAL MEDIA.

WE REALLY ARE MOVING INTO THE RIGHT DIRECTION.

>> BARBARA ADERHOLD: COULD I ASK A QUESTION.

THAT LAST SLIDE.

AM I READING THIS CORRECTLY THAT IN -- WELL, I WAS READING IT.

OKAY.

IN 2011, IN MAY, 26% OF THE ANIMALS --

>> MADE IT OUT OF THE SHELTER ALIVE.

>> BARBARA ADERHOLD: WOW!

AND THEN IN 2014, WE ARE LOOKING AT 63%.

>> CORRECT.

IT'S CHANGED A LOT.

AND IF YOU WERE TO GO BACK EVEN FURTHER, YOU WILL SEE THAT THERE WERE TIMES WHERE ONLY 12% OF THE ANIMALS WERE LEAVING THE SHELTER ALIVE.

>> BARBARA ADERHOLD: BUT IN THAT NUMBER THAT DIDN'T MAKE IT OUT WOULD BE THE ONES SICK --

>> WELL, IN THE NUMBER THAT DIDN'T MAKE IT OUT ALIVE IN 2011, IT WOULD ALSO INCLUDE SOME VERY ADOPTABLE ANIMALS.

>> BARBARA ADERHOLD: OKAY.

>> THE HEALTH OF THE ANIMAL DIDN'T MAKE THE DIFFERENCE BETWEEN 26 AND 63%.

>> BARBARA ADERHOLD: THAT'S AMAZING.

>> IT'S A MATTER OF HOW YOU MANAGE POPULATION.

YOU KNOW, BACK IN THE EARLY DAYS OF WHEN I STARTED 12 YEARS AGO, A LOT OF THE POLICIES WERE PRETTY MUCH THE ANIMAL STAYS X NUMBER OF DAYS, WHETHER THAT BE 5 OR 10 DAYS AND THEN IF IT'S NOT ADOPTED BY THE END OF THAT TIME, IT'S GONE.

AND THOSE THINGS HAVE CHANGED OVER -- OVER TIME.

SO THAT'S PART OF WHAT IS INCORPORATED IN THOSE NUMBERS CHANGING.

>> CRISTAN FADAL: WHEN YOU SAY LIVE OUTCOMES YOU ARE TALKING ABOUT ADOPTABLE ANIMALS OR 100% --

>> THIS IS 100% OF THE POPULATION.

THIS IS 100% OF THE POPULATION COMING IN.

YOU KNOW, THESE ARE THE NUMBERS LIKE I SAY THAT WILL NEVER HIT 100%.

THERE'S JUST NO REASONABLE, PHYSICAL WAY THESE NUMBERS WILL EVER REACH 100%.

BUT AS YOU GET CLOSER TO 100%, THAT'S WHEN YOU ARE HITTING WHATEVER THE IDEAL, WHATEVER THE MAXIMUM IS FOR THE COMMUNITY.

SO THIS IS NOT HOOKING AT ADOPTABLE ANIMAL -- LOOKING AT ADOPTABLE ANIMALS BUT ALL THE INTAKE.

LIVE OUTCOMES VERSUS ALL OUTCOMES.

SO IF YOU WANT TO LOOK AT IT BACKWARDS, IF YOU SUBTRACT THIS FROM 100, THAT IS THE NUMBER OF ANIMALS DYING AS OPPOSED TO LEAVING ALIVE, WHICH THAT'S THROUGH EUTHANASIA.

>> CRISTAN FADAL: AND PART OF THAT IS, SINCE YOU HAVE DONE THE CAT PROGRAM, RIGHT, WHERE YOU BASICALLY -- YOU ARE NOT TAKING THEM -- YOU ARE STERILIZING THEM AND PUTTING THEM BACK OUT THERE.

SO THAT'S PROBABLY AND A LARGE PORTION OF WHAT YOU BRING IN ARE CATS MORE CATS THAN DOGS IS THAT NOT CORRECT?

>> THERE ARE MORE CATS THAN DOGS.

THE WAY THIS PILOT PROGRAM IS STRUCTURED, THERE'S ONLY BEEN ABOUT 500 ANIMALS THAT HAVE GONE OUT IN THAT PILOT PROGRAM.

EVEN THOUGH WE ARE BRINGING IN 10,000 CATS THERE'S NOT VERY MANY THAT ARE GOING OUT IN THIS PILOT PROGRAM BECAUSE THIS PILOT PROGRAM IS STRUCTURED IN SUCH A WAY THAT IT'S HIGHLY RESTRICTED AS TO WHAT TYPE OF CATS CAN GO OUT, IT'S HIGHLY RESTRICTED IN THE SIZE OF THE CATS THAT CAN GO OUT, SO IT'S ONLY A VERY SMALL NUMBER.

SO IN THESE NUMBERS, PROBABLY OUR PORTION OF 500 ANIMALS BUT IT'S NOT LIKE HE WITH HAVE PUT 8,000 OF THE 10,000 ANIMALS OUT, THE MAXIMUM WE ARE ALLOWED TO PUT OUT UNDER THE PILOT PROGRAM IS $2,000 A YEAR.

I'M NOT SURE THAT WE WILL EVEN REACH 2,000 IN A CALENDAR YEAR.

CAN I JUST FINISH AND WE'LL GET BACK TO THIS?

I'M SURE YOU HAVE A LOT OF QUESTIONS AND I WILL GO THROUGH IT AS QUICKLY AS I CAN.

THIS JUST KIND OF SHOWS YOU A TEN-YEAR TREND SO YOU CAN DEFINITELY SEE THIS COMMUNITY HAS AT LEAST NEVER GONE BACKWARDS.

WE HAVE CONTINUOUSLY GONE UPWARDS.

IF YOU LOOK AT SOME COMMUNITIES, THEY GO UP AND THEN THEY GO BACKWARDS SO WE ARE CONSTANTLY MOVING IN THE RIGHT.

QUICKLY WHAT I SEE THE FUTURE LOOKING LIKE IS A NEW VOLUNTEER PROGRAM IS UNDER DEVELOPMENT RIGHT NOW.

THERE WILL BE DIFFERENT OPPORTUNITIES AND MORE OPPORTUNITIES, ONCE WE HAVE PROPER PROGRAM AND ADOPTIONS OR MORE RESCUES.

RESCUE ARE AN IMPORTANT PART.

WE CAN ONLY ADOPT SO MANY FROM OUR LOCATION AND THIS IS SUCH A BIG COMMUNITY.

WE CAN'T HAVE LOCATIONS THROUGHOUT THE COMMUNITY, BUT WE DO HAVE LOCATIONS THROUGHOUT THE COMMUNITY IF WE USE RESCUES AND OTHER PARTNERS BECAUSE THEY ARE SCATTERED THROUGHOUT THE AREA.

WHEN I STARTED A PROGRAM IN MY LAST COMMUNITY, WE WERE ONLY PUTTING OUT ABOUT 400 ANIMALS AT THE BEGINNING OF MY TENURE.

IT WAS 700 ANIMALS GOING OUT TO RESCUES.

THAT'S ONE OF THE WAYS YOU CAN REALLY GAIN COVERAGE OF YOUR AREA.

WE WILL BE STARTING PET RETENTION.

SOMETIMES PEOPLE LOSE A JOB AND THEY CAN'T AFFORD THE FOOD.

THERE ARE FOOD BANKS THAT PEOPLE DON'T KNOW ABOUT.

SO RATHER THAN JUST TAKE THE ANIMAL -- YOU KNOW, WE NEED TO ASK THEM WHY AND WHAT CAN WE GO TO HELP YOU.

YOU KNOW, IS IT A SHORT TERM PROGRAM WHERE WE MIGHT HAVE A SHORT-TERM SOLUTION FOR YOU?

AND SOMETIMES PEOPLE JUST -- THEY GET SO CAUGHT UP IN THEIR PERSONAL, MY LIFE HAS CHANGED THAT THEY JUST DON'T THINK THAT THERE MIGHT BE ADDITIONAL RESOURCES OUT THERE.

OUR INTENTION IS TO ALSO INCREASE THE PROTEIN CONTENT OF THE FOOD.

ONE, I THINK IT'S NUTRITIONALLY BETTER.

TWO, FROM A REAL PRACTICAL STANDPOINT, AND PARDON ME FOR BEING KIND OF -- THEY GO.

SO THERE'S LESS TO CLEAN UP.

THERE'S LESS DISPOSAL OF THE WASTE.

WHEN YOU ARE DEALING WITH 23,000 ANIMALS THAT CAN MAKE A BIG DIFFERENCE IN -- IN COSTS, AND YOU HAVE GOT TO THINK OF THAT.

WE ARE ALSO LOOKING AT, IMPROVING OUR INTERACTION AREAS.

THEY SORT OF POPPED UP AS TIME AND MONEY TOOK PLACE AND I THINK WE ARE GOING TO TRY TO GET A LOGICAL PLAN AND MAYBE MOVE THE FENCES AROUND AND GET IT DESIGNED THE WAY IT SHOULD BE DESIGNED FOR THE PROGRAMS.

AGAIN, COMMUNITY POLICING, I ALREADY TALKED ABOUT REDESIGNING THE LOBBY.

THE CAT HOUSING IS DEFINITELY NOT UP TO STANDARDS AND THAT MEANS A LOT OF CATS GET SICK.

I THINK THEY NEED TO MOVE TOWARDS THE MAN FOR THE CAT HOUSING.

I WOULD LIKE TO SEE OUR SPAY NEUTER PROGRAM INCLUDE AT LEAST A PORTION THAT'S MUCH MORE TARGETED TO GEOGRAPHIC LOCATIONS.

BECAUSE NATIONALLY, IT'S FOUND THAT BETWEEN 5 TO 8% OF YOUR POPULATION IS RESPONSIBLE FOR 90% OF THE INTAKE IN YOUR SHE WILLER.

AND SO IF YOU CAN TARGET THOSE SPECIFIC NEIGHBORHOODS, AFTER YOU GATHER THE RIGHT INFORMATION, AND BEING SO NEW, I'M NOT SURE WE HAVE THE RIGHT INFORMATION BUT WE HAVE AT LEAST GOT TO START GATHERING IT AND THEN IF YOU START TARGETING YOUR DOLLARS TO THOSE LOCATIONS, YOU GET A LOT MORE BANG FOR YOUR BUCK.

AND I THINK WE NEED TO LOOK AT OUR HOLDING PERIODS AS WELL AND SEEING ARE WE HOLDING ANIMALS LONGER THAN NECESSARY, OR ARE THERE WAYS WE CAN ADJUST, SINCE ANIMALS TO LEAVE, STERILIZED, ONE OF THE THINGS WE DID IS WE HAD A FIVE-DAY HOLDING PERIOD BUT AFTER THREE DAYS, WE WERE ALLOWED TO STERILIZE.

IT WAS MENTIONED THEY WERE READY TO GO ON FIFTH DAY.

AGAIN, YOU CUT A COUPLE MORE DAYS OFF THAT WHOLE PROCESS.

THE CHALLENGES THAT I SEE IN THE SHORT TIME I HAVE BEEN HERE, WE HAVE GOT A VERY, VERY SEGMENTED -- VERY PASSIONATE, BUT VERY SEGMENTED.

THERE IS A MAJOR FOCUS IN THIS COMMUNITY OF WHAT I WOULD CALL NEGATIVE MARKETING BY THE RESCUES, SNATCH THEM OUT OF THE JAWS OF DEATH.

THE PROBLEM WITH THAT IS IT DOESN'T MAKE US A DESTINATION FOR FAMILIES AND PEOPLE LOOKING, YOU KNOW.

DO YOU WANT TO GO TO THE PLACE THAT'S KNOWN AS A MACE THAT KILLS ALL -- PLACE THAT KILLS ALL THE ANIMALS IN THE COMMUNITY OR DO YOU WANT TO GO SOMEWHERE THAT HAS GOOD ANIMALS.

THAT'S WHY WE NEED TO DO SOME REMARKETING AND WE CHANGED THE NAME AND DO SOME MODIFICATION AND MINOR REMODELING.

IN ORDER TO ADOPT MORE ANIMALS, YOU NEED MORE PEOPLE IN THE SHELTER.

YOU A POSITIVE IMAGE AND NOT THE NEGATIVE IMAGE.

THERE'S A LACK OF UNDERSTANDING, ACTUALLY WHAT WE DO AND THE QUANTITY THAT WE DO.

THAT'S OUR ISSUE TO GET OUT AND EDUCATE AND I'M GLAD YOU INVITED ME HERE BECAUSE THIS GIVES ME A FORUM THAT I WOULDN'T HAVE HAD, ALL THE PEOPLE WATCHING AND I'M SURE THIS WILL BE ON TV A COUPLE OF TIMES AND THAT GIVES THEM A COUPLE OF OPPORTUNITIES.

I THINK WE NEED TO BE MORE HONEST AS A COMMUNITY AND AS AN OPERATION OF WHAT WE ARE DOING.

AND, YOU KNOW, IT'S NOT -- NOBODY IN MY ORGANIZATION WORKS IN THE ORGANIZATION BECAUSE THEY LIKE TO KILL ANIMALS.

I MEAN, THAT'S JUST NOT THE CASE.

SO THE FACT WE HAVE TO DO IT IS BECAUSE WE ARE SORT OF FORCED.

THAT'S SORT OF WHAT WE ARE FORCED AS AN OPEN ADMISSION SHELTER TO DO.

SO WHY DO WE SHY AWAY FROM THAT?

I THINK WE SHOULD BE VERY OPEN TO THE PUBLIC AS TO WHY WE ARE DOING IT.

IF WE JUST STOP DOING, IT YOU KNOW, THERE'S ONE GROUP OUT IN THE NATION THAT SAYS, ALL YOU HAVE TO DO IS JUST STOP EUTHANIZING AND THEN WE WOULDN'T HAVE A PROBLEM.

IF WE TOP EUTHANIZING, THERE ARE SOME DOGS THAT COME THROUGH THE SHELTER THAT I GUARANTEE YOU, I DO NOT WANT BACK IN MY NEIGHBORHOOD AND SOMETHING HAS TO BE DONE TO KEEP THEM OUT OF THE NEIGHBORHOODS.

WE ALSO NEED TO UPDATE SOME OF OUR ORDINANCE POLICIES AND PROTOCOLS.

WHEN I DID A QUICK LOOK AT OUR ORDINANCES, SOME OF THEM ARE FROM THE 1980s.

THE WORLD OF ANIMAL WELFARE HAS CHANGED LIGHT YEARS FROM THE 1980s TO TODAY.

SO THAT'S A LONGER TERM GOAL AND I BELIEVE THAT IS MY LAST SLIDE.

SO NOW BACK TO QUESTIONS.

>> BARBARA ADERHOLD: OKAY.

GAYE?

YOU WANT TO GO?

>> CRISTAN FADAL: YOU GO AHEAD BECAUSE I HAVE A NUMBER OF QUESTIONS.

>> GAYE TOWNSEND: YOU NEVER KNOW ABOUT ME.

>> CRISTAN FADAL: WELL, I FIGURE WE'LL GO -- I CAN START IF YOU WANT.

>> GAYE TOWNSEND: WHAT I WANTED TO CLARIFY IS WHEN YOU SAID YOU HAVE A FOUR-DAY HOLD ON STRAYS, WELL, THEN IF YOU DON'T HAVE THE STRAYS AND THEY ARE TURNED IN, WHAT IS THE HOLD ON THEM?

>> IF IT'S AN OWNER SURRENDERED ANIMAL, THERE'S NO REQUIRED HOLD.

THAT MEANS IF THEY ARE ADOPTABLE, YOU KNOW, WE CAN PUT THEM UP INTO ADOPTIONS RIGHT AWAY.

ONE OF THE PROBLEMS YOU HAVE, AND I KNOW EXACTLY -- WELL, I ASSUME I KNOW WHERE YOU ARE GOING WITH THIS.

IF WE WERE TO PUT A HOLD ON THE OWNER SURRENDERS, NOW WE ARE GOING TO CREATE AN EVEN GREATER BURDEN ON THE NUMBER OF ANIMALS IN THE SHELTER BECAUSE IF WE GET ANIMAL -- MALL THAT'S AN OWNER SURRENDER THAT HAS BITTEN SOMEBODY, THAT IS REALLY AGGRESSIVE, MAYBE IT LIVED ITS WHOLE LIFE OUT ON A CHAIN AND NOW IT'S 10 OR 12 YEARS OLD.

YOU WILL NOT MODIFY THAT BEHAVIOR IN THE REMINDER OF THE LIFE OF THAT ANIMAL.

WE HAVE TO HOLD THEM FOR FOUR OR FIVE DAYS.

NOW WHAT DO WE DO WHEN THERE'S A SHELTER OF 448.

THAT'S WHERE WE HAVE TO LOOK AT -- IT REALLY ALMOST BECOMES A MATHEMATICAL EQUATION.

YOUR HOLDING PERIOD TIME, YOUR INTAKE WILL TELL YOU HOW BIG YOUR SHELTER IS.

YOU CAN ALSO GO BACKWARDS AND SAY THE SHELTER IS THIS BIG AND WE TAKE IN THIS MANY ANIMALS, WHAT IS A PROPER HOLDING PERIOD TO MEET THE INTAKE WITH THE POPULATION.

>> GAYE TOWNSEND: BUT WHAT I'M SAYING, A LOT OF THE DOGS THAT ARE SURRENDERED, A LOT OF IT HAS TO DO WITH PEOPLE THAT ARE LOSING THEIR HOMES AND THEY CAN'T TAKE THE DOG.

THERE ARE SOME VERY NICE DOGS BEING SURRENDERED.

AND I WOULD HATE TO SAY THAT THESE DOGS --

>> THEY GO UP FOR ADOPTION RIGHT AWAY.

I MEAN WE DON'T EUTHANIZE.

>> GAYE TOWNSEND: CAN YOU ASSURE ME THAT BECAUSE IT'S MAKING ME NERVOUS THAT THE STRAYS LIVE LONGER THAN THOSE SURRENDERED.

>> YOU CAN COME OUT.

>> GAYE TOWNSEND: THAT MAY BE A GOOD FIELD TRIP.

>> SPENCER KASS: WHEN YOU ARE SAYING HOLD, YOU ARE TALKING ABOUT NOT ADOPTING THAT ANIMAL OUT FOR THAT PERIOD OF TIME.

>> GAYE TOWNSEND: FOR FOUR DAYS.

>> SPENCER KASS: BUT THE REASON FOR --

>> GAYE TOWNSEND: WAIT A MINUTE, IT'S FOUR DAYS, THAT DOG HAS MORE OF A LIFE SPAN WITHOUT BEING EUTHANIZED OR HOLDING THEM FOR FOUR DAYS.

>> CRISTAN FADAL: ACTUALLY, THEY CAN GO AND SOMEONE DROPS OFF A DOG AND YOU CAN WALK THAT DOG BACK AND IT GOES IN THE ROOM TO BE EUTHANIZED?

>> GAYE TOWNSEND: SO I HAD THAT RIGHT.

>> CRISTAN FADAL: NOT A STRAY.

>> SPENCER KASS: THE MAIN REASON FOR THE HOLD, THAT IF I LOSE MY DOG, YOU WON'T ADOPT IT OUT TO SOMEBODY ELSE.

THAT'S THE POINT BEHIND THE WHOLE --

>> YES, THAT'S WHAT A STRAY HOLD IS ALL ABOUT.

>> CRISTAN FADAL: I UNDERSTAND THAT.

>> SPENCER KASS: OKAY.

SO IF THE PERSON SURRENDERING IT, THEY CAN IMMEDIATELY GO AND TRY TO ADOPT IT OUT, WITHOUT HAVING -- LIKE MY DOG ESCAPES, YOU WAIT THE FOUR DAYS TO --

>> AND ONE OF THE THINGS THAT IS SORT OF GROWING IN POPULARITY, IS HAVING A SHORTER HOLDING PERIOD IS WHERE EXCLUSIVELY THE OWNER CAN COME BACK AND LOOK FOR IT, VERSUS WHAT I WOULD CALL A EUTHANASIA SAFETY NET.

SO MAYBE YOU HAVE A HOLING PERIOD OF A COUPLE OF DAYS BECAUSE 90% OF OWNER RETURNED ANIMALS ARE DONE WITHIN 48 HOURS.

SO PEOPLE THAT ARE LOOKING FOR AND TYPICALLY COME AND GET THEM RIGHT AWAY.

THERE ARE EXCEPTIONS TO THAT, BUT IF YOU WERE TO SAY THE TWO OR THREE DAY HOLD, AND THEN WE CAN STERILIZE THEM AND PUT THEM UP FOR ADOPTION, VERSUS A FIVE-DAY HOLD, AND THEN AT THE END OF THAT, THEY COULD AUTOMATICALLY FACE EUTHANASIA.

THE GROWING TREND IS TO STRAIGHTEN THE STRAY HOLD UNLESS IT HAS AN IDENTIFIED OWNER AND IT COMES IN WITH A TAG, A MICROCHIP, YOU HAVE A WHILE.

I WOULD SAY EVEN UP TO A WEEK TO TRY TO FIND THAT OWNER.

BUT REALLY, THERE'S ONLY ABOUT 12% OF THE ANIMALS RECLAIMED.

>> GAYE TOWNSEND: I'M NOT TRYING TO ARGUE THAT.

WHAT I'M TRYING TO SAY, THERE ARE SOME VERY, VERY, VERY NICE DOGS THAT ARE BEING SURRENDERED OR THAT ARE STRAY, THAT THEY JUST GOT LOST AND SOME PEOPLE WITH THEIR MENTALITY THINK, WELL, WE CAN JUST LET 'EM LOOSE IN FRONT OF THE FACILITY, BECAUSE SOMEBODY WILL TAKE THEM.

BUT -- I JUST HATE TO SEE NICE DOGS.

>> WELL, I CAN -- I DON'T KNOW HOW TO SHOW YOU, BUT I CAN GUARANTEE YOU, NO NICE, HIGHLY ADOPTABLE DOGS ARE BEING EUTHANIZED.

IT INCREASES THE LIVE RELEASE RATE AND THAT'S AN EASY ONE, COMPARED TO A MORE DIFFICULT ONE.

>> GAYE TOWNSEND: BUT ALSO THERE COULD BE A NOTHING THAT WASN'T LOVED AND WAS A LITTLE MISTREATED, BECAUSE I HAVE HAD STRAYS LIKE THAT, THAT I HAVE TAKEN IN MYSELF THAT WERE SO SCARED THAT IF YOU CAME UP TO IT, IT WOULD PEE BECAUSE IT WAS BEAT.

BUT THOSE STRAYS TURNED -- I MEAN, THEY ALWAYS SEEM TO END UP AT MY HOUSE.

BUT ANYWAY, THEY TURNED OUT TO BE WONDERFUL DOGS IS WHAT I'M SAYING.

>> AND TO GIVE YOU MY PERSPECTIVE, THAT'S A REALLY GOOD POINT TO GIVE YOU MY PERSPECTIVE ON THAT, THE PUBLIC SHELTER IS MEANT TO BE A TEMPORARY STOPPING POINT FOR THESE ANIMALS.

AN ANIMAL LIKE THAT IS WHAT THE RESCUES SHOULD BE TAKING OUT.

THEY WILL REQUIRE MORE ONE-ON-ONE HANDLING THAT WE WILL NOT BE ABLE TO PROVIDE THEM.

IN ORDER TO PROVIDE THAT LEVEL OF CARE TO BE THE BE ALL FOR THE SHELTER, THE SHELTER WOULD PROBABLY HAVE TO QUADRUPLE IN SIZE, AS WOULD THE STAFFING AND THE BUDGET TO GO BEYOND THAT, BECAUSE THERE'S MEDICAL COSTS AND THINGS LIKE THAT.

SO YOU HAVE GOT TO BE PRACTICAL WITHIN THE MEANS BUT THAT'S WHY IN MY PREVIOUS COMMUNITY WE WENT FROM 400 ANIMALS GOING TO RESCUE TO 7200, SPECIFICALLY FOR THOSE REASONS.

THOSE ANIMALS MAY NOT PRESENT WELL IN THE SHELTER.

BUT IF YOU GO INTO A FOSTER HOME OR THEY GO INTO A RESCUE, THEY PRESENT TOTALLY DIFFERENT.

I KNOW BOTH OF MY ANIMALS CAME FROM A SHELTER.

BOTH OF MY ANIMALS WERE HORRIBLE IN THE SHELTER, BUT THEY ARE GREAT AT THE HOME.

IF THEY GO BACK TO THE SHELTER, IT WOULD BE DIFFICULT FOR THEM.

IT'S JUST A REALITY.

>> GAYE TOWNSEND: I JUST WANTED TO FINISH THAT.

AND I THINK ONE THING THAT SEEMS TO BE LOOKING UP FOR THE SHELTERS AND YOU, IS THAT IT SEEMS TO BE THE NEW CLICHE WORD, WHEREVER I GO, THAT MY DOG IS A RESCUE.

THAT SEEMS -- AND IT'S GOOD FOR YOU, BUT THAT SEEMS TO BE WHAT EVERYBODY -- MORE OF THE -- I WON'T CLASSIFY THE CLASS OF PEOPLE, BUT THAT SEEMS TO BE THE THING BECAUSE EVERY PLACE, THAT DOG IS A RESCUE.

>> AND I THINK THAT'S ALSO WHY YOU ARE DEFINITELY SEEING THE NUMBERS -- THAT'S PART OF THE EQUATION OF WHY NUMBERS ARE GOING UP, NOT ONLY LOCALLY, BUT NATIONALLY, YOU KNOW IT.

WASN'T BUT TEN YEARS AGO, THAT 20, 30 MILLION ANIMALS IN THIS COUNTRY ARE BEING EUTHANIZED IN SHELTERS.

THAT NUMBER IS NOW ESTIMATED AT LIKE 5 TO 8, AND THAT'S A BIG DIFFERENCE IN A DECADE.

AND THAT'S PARTLY -- PARTLY LIKE YOU ARE SAYING, PEOPLE HAVE -- WE GOT THE MESSAGE.

AFTER YEARS WE SORT OF --

>> GAYE TOWNSEND: WELL, IT'S A NEW CLICHE AND THE NEW IN-THING TO DO.

AND I WILL FINISH IN ONE MINUTE.

ALSO, I WANT TO ASK YOU, IF YOU START CHARGING HIGHER, YOU KNOW, RATES FOR THESE ANIMALS, DOES THAT PUSH MORE OF A BURDEN ON THE SPCA TO HAVE MORE ANIMALS AND RESCUE GROUPS BECAUSE THEY COULDN'T AFFORD TO GO TO YOU, SO THEY GO TO THE SPCA?

>> WELL, I THINK ONE OF THE COMPONENTS YOU HAVE TO HAVE WHEN YOU STRUCTURE YOUR FEES THAT WAY, YOU ALSO HAVE TO HAVE SOME FLEXIBILITY TO DEAL WITH INDIVIDUALS WHO MIGHT NOT HAVE THE FINANCIAL MEANS.

BUT TO ASSUME EVERYBODY DOESN'T HAVE THE FINANCIAL MEANS, I THINK, IS HURTING US AS TAXPAYERS.

SO IN MY PREVIOUS COMMUNITY, WE SORT OF HAD -- WE WERE SORT OF GIVEN THAT BLANKET AUTHORITY TO IN THESE CONVERSATIONS WITH THESE PEOPLE TO DETERMINE WHAT THEY HAD AND SO WE COULD REDUCE THAT FEE OR WAIVE OR THAT FEE ALL TOGETHER IF WE THOUGHT THAT WAS APPROPRIATE.

>> GAYE TOWNSEND: I DON'T WANT TO PUT A BURDEN ON THE OTHER RESCUE GROUPS.

>> WELL, WE ARE WORKING --

>> GAYE TOWNSEND: BECAUSE THEY ARE NONPROFITS.

>> WE ARE WORKING WITH THE OTHER GROUPS AND YOU KNOW, NOT TO BELABOR A POINT BUT SOME OF THE NONPROFITS ARE BETTER FUNDED THAN WE ARE ON A PER ANIMAL BASIS.

>> GAYE TOWNSEND: AND A LOT OF PEOPLE GIVE THEM DONATIONS.

>> YES.

BUT -- I FORGOT WHAT I WAS GOING TO SAY.

>> CRISTAN FADAL: I HAVE A COUPLE OF DIFFERENT QUESTIONS HERE.

SO THE FIRST ONE WAS -- AND OBVIOUSLY, NO ONE HAS THE ONE CORRECT ANSWER FOR EVERYTHING, BUT I THINK -- I THINK SOME HARD CHOICES ARE GOING TO HAVE TO BE MADE AT THE COUNTY LEVEL AND BY THE COUNTY COMMISSIONER REGARDING THIS AND WE TALK ALL ABOUT DOGS AND CATS COMING IN.

WE TALK ABOUT THE LIBRARY THAT'S GOING OUT AND WE TALK ABOUT SICKNESS AND ALL OF THIS HANDLING INSIDE BUT I HAVE NEVER HEARD ONE PERSON TRULY ADDRESS HOW DO YOU TURN OFF THE SPIGOTS OF THESE DOGS AND CATS COMING IN.

HOW DO YOU DEAL WITH THE PET STORES THAT ARE SELLING THEM.

I WOULD LOVE TO ASK YOU, WHAT IS THE STATISTICS.

PEOPLE SURRENDERING VERSUS YOU PULLING OUT STRAYS.

WE HAVE ALL OF THESE FOLKS THAT ARE SOMEHOW GETTING ANIMAL -- MALL, RIGHT AND THEY ARE NOT BEING RESPONSIBLE PET OWNERS OR THEY HAVE AN MAN WILL.

WHO WOULD TAKE THE LEAD.

I -- I WOULD THINK IT COME FROM ANIMAL SERVICES WHO IS TAKING THE LEAD WHETHER IT'S NEW TYPES OF RULES THAT NEED TO BE IMPLEMENTED, WHETHER IT'S, YOU KNOW, PREVENTING SALES OF LIVE PETS WITHIN THE COUNTY OR THE CITY.

I MEAN WHO HAS TAKEN THAT INITIATIVE TO TURN OFF THE SPIGOT, BECAUSE IT WILL NEVER END.

IT WILL NEVER END FROM THE BEGINNING.

>> THAT INITIATIVE COMES FROM US.

I THINK IF YOU LOOK AT THE COMMUNITIES THAT ARE DOING IT REALLY WELL, YOU SEE THAT THE COUNTY OR THE CITY OR WHATEVER, OPEN MISSION SHELTERS, IT REALLY BECOMES A BIG LEADER BECAUSE WE DO -- WE CAN CHANGE THE RULES.

AND THAT'S, YOU KNOW, A LITTLE BIT MORE -- A MORE FINE POINT ON MY GENERALIZATION THAT WE GOT FROM ORDINANCES OF 1983.

THERE ARE A LOT OF COMMUNITIES THAT HAVE ADDRESSED EXACTLY WHAT YOU ARE TALKING ABOUT.

>> CRISTAN FADAL: ABSOLUTELY.

>> AND IT IS A CHALLENGE THAT WE WILL BE FACING IN THE VERY NEAR FUTURE WITH US BRINGING THOSE SORT OF RECOMMENDATIONS TO THE BOARD OF COUNTY COMMISSIONERS TO CONSIDER, YOU KNOW, HOW DO YOU DEAL WITH A BACKYARD BREEDER?

HOW DO YOU DEAL WITH WHATEVER THE SITUATION BECAUSE THERE ARE OPTIONS OUT THERE AND YOU DON'T HAVE TO BE EXACTLY -- YOU KNOW, I CAN GIVE THEM A LIST OF WHAT IS GOING ON IN OTHER AREAS.

WE CAN PICK AND CHOOSE IN THE COMMUNITY WHAT WE WANT TO DO, BUT WE DON'T EVEN HAVE ANYTHING LIKE THAT CURRENTLY IN OUR ORDINANCE.

I THINK THAT'S DEFINITELY WHERE THE GOVERNMENT APPROPRIATELY STEPPED IN TO SAY, LIE YOU SAY, WE HAVE TO STOP THE FLOW ON THAT END, BECAUSE IF WE CAN EVEN FLOW THE FLOW ON THAT END, WE CAN DEAL WITH THE OTHER FLOW, YOU KNOW, AND WE HAVE ALSO GOT TO LOOK AT -- AND -- I DON'T KNOW HOW TO CHARACTERIZE THIS IN A KIND WAY SO HOPEFULLY THIS COMES ACROSS KIND.

THERE ARE SOME PEOPLE WHO SHOULDN'T OWN PETS.

>> CRISTAN FADAL: ABSOLUTELY.

ABSOLUTELY.

>> AND SOMETIMES ENFORCEMENT OR STRICT ENFORCEMENT IS A GOOD WAY TO TEACH PEOPLE THEY SHOULDN'T OWN PETS.

>> GAYE TOWNSEND: ABSOLUTELY.

>> AND IF I CAN GO OUT THERE AND SOMEONE WHO IS NOT OWNING A PET PROPERLY AND IF I ISSUE THEM CITATIONS AND I KEEP ON THEM TO MAKE SURE THEY ARE DOING WHAT THEY SHOULD DO, AND THEY DECIDE TO TURN THE ANIMAL IN AND NEVER TURN THE PET IN AGAIN.

I KNOW THAT SOUNDS HARSH, BUT IF WE EVER GET TO THE POINT WHERE WHAT WE WOULD CONSIDER THE IDEAL, SOME OF THAT IS GOING TO HAVE TO HAPPEN.

>> GAYE TOWNSEND: I AGREE.

>> CRISTAN FADAL: WELL, SURE.

I THINK THAT'S -- SO -- SO LET ME UNDERSTAND.

SO YOU ARE GOING TO -- YOU GUYS ARE GOING TO LEAD THAT CHARGE WITHIN THE NEXT YEAR TO WORK WITH WHAT THE ANIMAL ADVISORY BOARD OR WHOEVER TO CRAFT THAT, WHATEVER IT IS.

I'M NOT A BIG PERSON ON PUTTING IN MORE RULES AND REGULATIONS.

IT'S IMPACTING OUR TAX BASE.

IT'S IMPACTING THE RESIDENTS AND TAXPAYERS OF HILLSBOROUGH COUNTY BECAUSE WE ARE HAVING TO SUBSIDIZE FOR THOSE ACTIONS OF OTHERS THAT AREN'T BEING HELD ACCOUNTABLE.

THE OTHER PIECE I HAVE IS A LITTLE BIT CONFUSED.

I KNOW YOU ARE NEW HERE BUT, YOU KNOW, A YEAR AGO, I THINK IT WAS A YEAR AGO, THE BIG HOOPLA WAS, WELL WE HAVE A FULL FIELD OPERATIONS OUT OF ANIMAL SERVICES AND WE HAVE DEXTER BARGE IS GOING TO WATCH OVER IT AND WE WILL KEEP THEM SEPARATE FROM THE OPERATIONS SIDE OF IT.

BUT NOW WHAT YOU SAID IS WE JUST REVERSED COURSE AND NOW WE WILL BRING THEM BACK IN.

>> AND I CAN EXPLAIN THAT TO YOU.

THERE ARE TWO MODELS OUT IN THE WORLD, ONE IS YOU PULL THE ENFORCEMENT PEOPLE OUT, WHICH IS WHAT WAS DONE WHENEVER THAT WAS DONE, OR WHAT I CONSIDER MORE PROACTIVE IS YOU INTEGRATE THEM IN BECAUSE IF THEY ARE SEPARATE, YOU HAVE LESS CONTROL OVER FOCUSING ON SPECIFIC -- YOU KNOW, IF PART OF MY GOALS ARE TO FOCUS ON A SPECIFIC COMMUNITY WITH TARGETED SPAY/NEUTER, THERE'S AN ENFORCEMENT IN THAT AREA.

THERE BECOMES MORE OF AN INTEGRATED THING.

THEY ARE ALSO THE FRONT LINE CUSTOMER SERVICE.

SO IF THEY ONLY THINK THEIR JOB IS ENFORCEMENT, THEY ARE NOT GOING TO BE OUT EDUCATING.

THEY ARE NOT GOING TO BE OUT DOING THE THINGS.

SO INSTEAD OF HAVING EVERYBODY WORKING ON THE SAME PAGE, YOU HAVE THE POTENTIAL WHEN IT'S SPLIT IS THESE GUYS WORKING AGAINST THESE GUYS.

>> CRISTAN FADAL: I AGREE WITH THAT 100%.

I GUESS WHAT I'M SAYING IS WHOEVER MADE THE DECISION, WHICH IT WAS MIKE MERRILL OR WHOEVER, SO FOR A YEAR WE SEPARATED THESE GROUPS AND NOW WE ARE TRYING TO BRING THEM BACK TOGETHER AND I JUST THINK IT WAS AN INEFFICIENT UTILIZATION OF COUNTY RESOURCES AND DOLLARS.

>> I WASN'T HERE.

>> CRISTAN FADAL: I UNDERSTAND.

>> MY TWO CENTS AS THE OUTSIDER LOOKING IN, I BELIEVE THAT THE PERSON THAT YOU HAD HERE WAS VERY WELL ORIENTED TO SHELTER OPERATIONS AND MAY HAVE HAD A WEAKNESS IN THE ENFORCEMENT SIDE.

SO THAT WAS THE LOGICAL -- THE LOGICAL.

I AM VERY WELL ROUNDED.

I'M A CERTIFIED ANIMAL CONTROL OFFICER.

I SERVED ON THE BOARD OF THE FLORIDA ANIMAL CONTROL ASSOCIATION FOR TEN YEARS.

I HAVE WRITTEN STATE LAWS SO I HAVE GOT BOTH SIDES OF THIS COVERED REALLY WELL.

I REALLY WANT THEM BACK BECAUSE I THINK IT'S THE RIGHT WAY TO DO IT.

>> CRISTAN FADAL: I AGREE.

I AGREE.

AND HOPEFULLY THE MONEY THAT HAS BEEN ALLOCATED IS GOING TO APPROPRIATELY GO TOWARDS THOSE FIELD SEPARATIONS BECAUSE I KNOW THAT WAS A BIG ISSUE FOR A NUMBER OF YEARS.

WE JUST DON'T HAVE ENOUGH PEOPLE WE DON'T HAVE THE FUNDS.

>> BEFORE YOU GAME, THERE WAS AN INCIDENT WHERE A DOG WAS EUTHANIZED AND SOMEONE HAD ADOPTED HIM.

WHAT STEPS DO YOU HAVE TO PREVENT THIS IN THE FUTURE?

>> THERE'S BEEN A LOT OF CHANGES, INCLUDING CHANGING THE PROTOCOL, CHECKS AND BALANCES.

I THINK THERE WAS I LOCK OF -- I HAVE ONLY BEEN ABLE TO LOOK AT IT FORENSICALLY FROM THE OUTSIDE OF WHAT DOCUMENTS HAVE BEEN THERE.

MY OPINION, IF YOU HAD THE RIGHT PIECES IN PLACE, THAT SHOULD HAVE NEVER, EVER HAPPENED.

IT'S TOTALLY UNACCEPTABLE, BUT I THINK YOU ALSO HAD A SYSTEM THAT HAD TOO MANY HOLES.

SO THE CHANCES OF THINGS SLIPPING THROUGH THOSE HOLES WAS A LOT HIGHER THAN IT NEEDED TO BE.

A LOT OF THAT WAS FIXED IMMEDIATELY FOLLOWING THAT.

WE CONTINUE TO TWEAK THAT TO MAKE SURE THAT THERE ARE MULTIPLE -- THERE NEEDS TO BE MULTIPLE LAYERS OF SAFETY SO THAT IF THIS FAILS, THERE'S ANOTHER ONE TO CATCH IT.

AND IF THIS -- AND THIS FAILS, THERE'S ANOTHER ONE TO CATCH IT.

THERE'S A CHANCE, WHEN YOU ARE DEALING WITH 23,000 ANIMALS THAT ALL OF THOSE ARE GOING TO FAIL AND SOMETHING UNFORTUNATE IS GOING TO HAPPEN BUT IT SHOULD RARELY, IF EVER HAPPEN, AND IF IT'S A FAILURE OF THE SYSTEM, YOU NEED TO CHANGE THE SYSTEM AT THAT POINT.

IF IT'S A FAILURE ON THE PART OF SOMEONE USING THE SYSTEM, THEY NEED TO BE APPROPRIATELY CORRECTED IN THEIR BEHAVIOR SO THAT IT NEVER HAPPENS AGAIN.

>> JOSEPH CAETANO: ONE OTHER QUESTION.

WHAT DOES IT COST TO PUT A CHIP ON A DOG?

>> GAYE TOWNSEND: THAT'S WHAT I WAS GOING TO ASK.

>> CURRENTLY, I THINK THE COUNTY IS CHARGING $25.

I'M RECOMMENDING NEXT YEAR THAT THAT BE BROUGHT DOWN TO, I THINK WE WERE PAYING LIKE $10.

SO I'M ASKING THAT THAT BE BROUGHT DOWN TO $15 SO THAT WE ARE STILL COVERING OUR COSTS AND MAKING A LITTLE BIT, BUT NOT -- YOU KNOW, I THINK THE LESS EXPENSIVE YOU MAKE, IT THE MORE LIKELY PEOPLE ARE GOING TO DO IT, AS LONG AS WE ARE COVERING COSTS, I THINK WE ARE GOOD.

I'M ALSO INVESTIGATING THE CONTRACT WE HAVE WITH THE MICROCHIP VENDOR VERSUS WHAT MIGHT BE OUT THERE.

WE ARE PAYING ROUGHLY $10 FOR MICROCHIPS.

I'M AWARE OF A COMPANY THAT WOULD SELL THEM TO US FOR $5 THAT'S A BIG DIFFERENCE.

IF WE CAN GET THEM FOR $5 INSTEAD OF $10, THEN WE COULD CHARGE $10 INSTEAD OF $25, BOY, WHAT A BIG WIN/WIN THAT IS FOR US.

>> JOSEPH CAETANO: NOW THIS WEEK I BECAME THE PARENT OF A CHIHUAHUA, A KID THAT WORKS FOR MY DAUGHTER WAS LOOKING FOR AN APARTMENT IN TEMPLE TERRACE AND TWO DAYS IN A ROW, HE SAW THIS DOG IN THE SAME AREA, JUST WANDERING AROUND.

HE OPENED THE DOOR AND HE GOT IN THE CAR.

SO I SAID, SO WHAT ARE YOU GOING TO DO WITH HIM?

AND THERE WAS NO ADS.

SO I TOOK HIM TO A VET AND THERE WAS NO CHIP IDENTIFICATION ON HIM.

SO, YOU KNOW, I'VE GOT HIM IN MY KITCHEN.

HE LOVES ME.

>> GAYE TOWNSEND: YOU ARE SUCH A GOOD GUY!

>> JOSEPH CAETANO: AND SO I HAVE TO WALK HIM IN THE MORNING AND AT NIGHT, BUT HE HAS THE NECESSARY THINGS HE NEED DURING THE DAY WHEN I'M NOT THERE.

BUT I THINK I'LL KEEP HIM BECAUSE I HAD TO PUT A MALTESE THAT I HAD FOR 12 YEARS DOWN.

SO WE HAVE HIM IN MY KITCHEN.

>> GAYE TOWNSEND: HE KNEW WHERE TO GO.

>> CRISTAN FADAL: I WANT TO GO BACK ON AFFORDABLE.

ONE OF THE THINGS I HAVE WITH -- AND I HAVE SEEN IT -- AND JUST TO GIVE YOU A BACKGROUND I HAVE BEEN IN THE PET INDUSTRY FOR OVER 10 YEARS.

I VISITED ANIMAL SERVICES.

I FEEL WELL VERSED IN WHAT IS GOING ON.

YOU TALK ABOUT REDUCING ADOPTABILITY FEES.

I THINK THE REAL PROBLEM IS -- AND I GUESS I WILL ASK YOU, WHAT TYPE OF ASSESSMENT ARE YOU DOING AS FAR AS THE FINANCIAL WHEREWITHAL THAT AN ADOPTER HAS TO MAINTAIN -- TO BE ABLE TO SUPPORT THE DOG FOR THE LIFE OF THAT DOG?

AND BE ABLE TO DO THE NECESSARY MEDICAL TREATMENTS THAT INEVITABLY WILL COME OUT.

I MEAN, I KNOW THERE'S SOME OFFERS AND THINGS.

IT'S GREAT TO HAVE DOGS ADOPTED AND WE CAN GIVE AWAY FREE DOGS BUT IF PEOPLE CAN'T AFFORD THEM, YOU KNOW, THEY ARE GOING TO COME BACK OR THEY ARE GOING TO BE LEFT THERE OR THEY WILL DIE EARLY OR DIE EARLY OR GET DISEASE AND PASS ON.

I HAVE CONCERNS ABOUT REDUCING AN ADOPTION FEE BECAUSE -- BECAUSE YOU ARE GOING TO RUN INTO THAT SITUATION WHERE PEOPLE NEED TO BE ABLE TO AFFORD THE PETS THAT THEY HAVE.

>> WELL, AND LIKE I SAY, YOU KNOW, BEFORE I GOT INTO THIS INDUSTRY, I WAS IN THE FOR-PROFIT SIDE.

SO YOU WILL HEAR ME USE LOTS OF BUSINESS TERMS THAT SOMETIMES ANIMAL PEOPLE CRINGE ABOUT, BUT, YOU KNOW, AFTER YEARS AND YEARS OF BEING THERE, I HAVE AN MBA WITH A FINANCE AND HUMAN RESOURCES SIDE.

I DON'T KNOW HOW I ENDED UP IN THE ANIMAL FIELD, BUT I DID.

WHEN I LOOK AT, IT I'M LOOKING AT A WAY TO ALSO SAVE THE COUNTY SOME MONEY.

IF IT WILL TAKE ME AN EXTRA WEEK TO ADOPT THE DOG AT $100.

THE COUNTY AND ABOVE ME, PERHAPS WILL HAVE TO MAKE THAT DETERMINATION, ARE YOU WILLING TO EXPEND ANOTHER $100, $150 IN ORDER TO COLLECT THAT $100 OR DO WE WANT TO SAVE THAT AND ONLY COLLECT THE $20 AND -- AND, YOU KNOW, WE CAN TALK ABOUT THIS AND MAYBE THE DISCUSSION NEEDS TO -- YOU KNOW, WE CAN DISCUSS IT HERE BUT YOU MAY WANT TO TALK TO ME IN MORE DEPTH BECAUSE THIS IS A VERY COMPLEX THING BUT THE OTHER SIDE OF THAT IS REALISTICALLY, WE'RE IN COMPETITION WITH THE BACKYARD BREEDER, WITH CRAIGSLIST, WITH EVERYBODY ELSE, AND THEY AREN'T SCREENING ANYBODY.

YOU KNOW, YOU CAN WALK INTO A PET STORE AND PLOP DOWN $800 AND WALK OUT WITH A DOG THE SAME DAY.

AND SO, AGAIN, YOU HAVE TO FIND WHERE THAT BALANCE IS.

THERE IS NO PERFECT BALANCE AND I ALSO ALWAYS SAY, EVERYTHING WE DO IS CONTINUUM.

SO EVERY POLICY, EVERY PRACTICE IS NOT IN STONE.

I THINK IT NEEDS TO EBB AND FLOW AS THE COMMUNITY EBBS AND FLOWS BUT THAT'S A GREAT DISCUSSION TO HAVE, BUT I THINK YOU HAVE GOT -- THERE'S SO MANY LAYERS TO LOOK AT IN THAT SITUATION.

>> CRISTAN FADAL: OBVIOUSLY, WE WON'T DISCUSS IT HERE.

YOU CAN'T COMPARE YOURSELF TO A BACKYARD BREEDER WHOSE DOG GOT BACKED UP AND THEY HAVE EIGHT PUPPIES AND THEY WILL GIVE THEM AWAY.

I'M SERIOUS.

YOU LOOK AT THE HUMANE SOCIETY.

YOU LOOK AT A LOT OF THE SMALLER ADOPTION FEES THEY ARE CHARGING, $100 AT LEAST, AND THEY ARE DOING IT -- THEY ARE DOING THESE CHECKS.

IT NEEDS TO BE -- I KNOW IT'S IMPORTANT TO GET DOGS OUT OF THE SYSTEM AND GET THEM TO GOOD HOMES BUT AT WHAT COST, RIGHT?

SAY YOU REDUCE IT AND YOU DO A $20 FEE, WELL, IF THEY ARE SURRENDERED A WEEK LATER, NOW IT'S $400.

IT TAKES $400 WHEN THE DOG COMES BACK IN WHEN THEY ARE SURRENDERED.

SO NET/NET, YOU ARE LOSING MONEY.

>> THAT'S NOT EXACTLY -- IF I SAID THAT, THAT'S NOT EXACTLY WHAT I WAS TRYING TO COMMUNICATE.

IF IT'S BEEN STERILIZED AND VACCINATED, IT DOESN'T COST US $400 BUT TYPICALLY WHAT GETS SURRENDERED IS THE NON-VACCINATED, NON-STERILIZED, AND NEVER BEEN TO THE VET OR NO RECORDS THAT ANYBODY CAN TRACE.

WE HAVE TO ASSUME IT'S UNVETTED AND GO THROUGH THE ENTIRE PROCESS.

ADOPTING AN ANIMAL OUT.

WHEN YOU SEE WHAT I'M PROPOSING, AND IT'S BEING REVIEWED BY THE COUNTY ADMINISTRATOR, AND WILL EVENTUALLY GO TO THE BOARD, IT'S ALMOST LIKE A CAFETERIA PRICING.

IF YOUR ANIMAL IS VACCINATED AND STERILIZED, IT WILL BE CHEAPER THAN IF IT'S UNVACCINATED, UNLICENSED AND WHATEVER BECAUSE WE HAVE MORE MONEY THAT GOES INTO IT.

SO IT WOULD BE A SLIDING --

>> CRISTAN FADAL: I THINK WHAT YOU ARE RUNNING INTO IS PEOPLE SURRENDERING THEIR DOGS -- I'M NOT SAYING THEY ARE BAD PEOPLE, BUT THE MAJORITY ARE DOING IT BECAUSE THEY DON'T HAVE THE FINANCIAL -- NECESSARILY THE FINANCIAL MEANS.

SO IF THEY DON'T HAVE THE FINANCIAL MEANS AND YOU INCREASE THE COST OF SOMEONE WHO IS SURRENDERING IT, WHERE DO YOU THINK -- IF IT WENT FROM $20 TO $100 TO SURRENDER A DOG, RIGHT, I'M GOING TO BRING IT -- I WON'T BRING A DOG TO A SHELTER.

I WILL DROP IT OFF ON DAVIS ISLAND AND LET IT SIT THERE AND LET SOMEONE ELSE DEAL WITH IT.

IT HAPPENS BECAUSE I LIVE THERE AND I KNOW IT HAPPENS.

>> SEE, PART OF --

>> SORRY FOR ME TO INTERJECT.

PART OF THAT IS MYTHOLOGY THAT HAS BEEN AROUND FOR A LONG TIME AND YOU HAVE TO LOOK AT PERCENTAGES.

YOU HAVE TO LOOK AT COMMUNITIES WHO HAVE DONE IT THIS WAY AND DO THEY HAVE THESE PROBLEMS.

YOU HAVE TO LOOK AT A LOT DIFFERENT THINGS.

TO GO BACK TO THE HUMANE SOCIETY, OR THE SPCA, THEY HAVE A COUPLE HUNDRED ANIMALS.

IF THE COMMUNITY IS HAPPY WITH 2,000 ANIMALS BEING ADOPTED AT A COUPLE HUNDRED DOLLARS, BUT THAT'S NOT WHAT I WAS TOLD WHEN I WAS HIRED.

WHAT I WAS TOLD WHEN I WAS HIRED WAS WE WANT TO MAXIMIZE THE OUTPUT.

THAT MAY BE REDUCING THE COST THE ADOPTIONS.

>> CRISTAN FADAL: I WOULD LIKE TO SIT DOWN WITH YOU AND HAVE A FURTHER DISCUSSION.

>> I THINK THERE'S A LOT OF NUANCES THAT WOULD BE NICE TO DISCUSS.

>> CRISTAN FADAL: I KNOW THE COUNTY COMMISSIONERS ARE VERY, VERY BUSY AND I KNOW IT'S IMPORTANT NO THEM BUT I KNOW THAT BUDGETING AND OTHER THINGS ARE A LOT MORE IMPORTANT AND I THINK, YOU KNOW, I WOULD REALLY LIKE TO SIT DOWN AND BETTER UNDERSTAND THOSE RECOMMENDATIONS.

AND THEN THE FINAL ONE -- JUST ONE MORE.

THAT'S.

IT GO AHEAD.

>> I HAVE NOTHING.

>> JOSEPH CAETANO: LET ME KNOW WHAT HAVE YOU FOR LUNCH.

[ LAUGHTER ]

>> CRISTAN FADAL: THE ONLY OTHER QUESTION THAT WE HAVE REGARDING SOFTWARE.

I KNOW YOU GUYS HAVE IMPLEMENTED, YOU ARE IMPLEMENTING A NEW SOFTWARE SYSTEM.

TWO THINGS WITH THAT, ONE IS -- ONE THING IS, I KNOW YOU GUYS ARE RUNNING INTO SOME PROBLEMS WITH, IT BECAUSE I WATCHED THE THING ON WEDNESDAY.

I WATCHED THE ANIMAL SERVICES MEETING ON WEDNESDAY.

WHO IS IMPLEMENTING THE SOFTWARE?

>> WELL, THE SOFTWARE IS BEING IMPLEMENTED BY FISCAL AND SUPPORT SERVICES ALONG WITH THE SOFTWARE MANUFACTURER.

SO IT'S ON THE COUNTY SIDE, IT'S -- I MEAN, I THINK I GOT THAT FSF, AND THE OTHER SIDE, IT'S PEST POINT OR PET HEALTH INCORPORATED WHO OWNS PET POINT AND SO THOSE ARE THE PEOPLE WHO ARE WORKING ON THE INFRASTRUCTURE.

WE ALSO WORKED DIRECTLY AS A DEPARTMENT WITH THEM TO LEARN IT, AND TRY TO FIG UTE WHERE THE DEFICIENCIES ARE AND HOW OTHER PEOPLE HAVE DEALT WITH THE DEFICIENCIES.

TOTALLY DIFFERENT CONCEPT THAN THE LAST SOFTWARE.

SO WE'VE GOT TO LEARN AN ENTIRE CONCEPTUAL OF HOW ANIMAL -- MALL GOES THROUGH THAT SYSTEM VERSUS -- VERSUS THE OTHER SYSTEM.

THERE ARE DEFINITELY SOME CHALLENGES TO IT.

YOU KNOW, HAD I BEEN HERE, WHEN THAT DECISION WAS BEING CONTEMPLATED.

THERE ARE A LOT OF QUESTIONS THAT I WOULD HAVE RAISED THAT I DIDN'T RAISE AT THE TIME.

I THINK THAT, YOU KNOW, THE -- I THINK THE TECHNICAL SUPPORT FROM OUR AGENCY WAS INSUFFICIENT, YOU KNOW TO ASK THE RIGHT QUESTIONS BECAUSE I THINK THE ASSUMPTION WAS THESE ARE MAJOR SOFTWARES OUT THERE.

EVERYBODY IS GOING TO DO IT THE SAME.

EVERYBODY WILL HAVE THE SAME CAPACITY, AND THAT'S NOT QUITE THE TRUTH.

WE DEFINITELY ARE LEARNING AS WE GO, BUT THERE ARE DEFINITELY SOME THINGS THAT IS JUST NEVER GOING TO DO OR AT LEAST NOT DO IN THE IMMEDIATE FUTURE.

SO WE HAVE ALSO GOT TO WORRY ABOUT MAKING ADJUSTMENTS.

YOU KNOW, SO IT'S A BIG LEARNER PROCESS TO US.

I KNOW THAT THIS COMMUNITY WAS ONE OF THE FIRST COMMUNITIES TO GO WITH THE OLD SOFTWARE THAT YOU WERE USING.

I HAVE USED THAT OLD SOFTWARE MY ENTIRE CAREER IN THIS INDUSTRY.

IT -- IT'S A BIG CHANGE, AND.

>> CRISTAN FADAL: I GUESS, I KNOW COMMISSIONER SHARPE WHEN HE MET WITH THEM TWO, THINGS CAME UP OUT OF THAT MEETING, ABOUT TECHNOLOGY, ONE WAS DO WE HAVE THE RIGHT -- DO WE HAVE THE RIGHT PERSONNEL.

AND WAS IT DONE CORRECTLY?

AND I HAVE DONE IMPLEMENTATIONS.

IT'S WHETHER IT'S ONLINE FOR EVERY CITIZEN TO SEE IF WHAT'S HAPPENING IN OUR COUNTY.

AND SO DID OUR SOFTWARE OR WHERE ARE WE IN SEEING THAT ONLINE IN REALTIME, WHEN A DOG IS BROUGHT INTO A SHELTER AND THAT FIRST PERSON AT THE COUNSELOR ENTERS THAT INFORMATION IN, THAT, BOOM, IT RUNS AND ONLINE.

THE STATISTICS.

ALL THE STATISTICS ABOUT LIVE OUTCOME RATES AND THIS DOG DIED OR THIS DOG DID THAT, THAT NEEDS TO BE TRANSPARENT.

IT NEEDS TO BE DONE IN REALTIME, NOT JUST THE REPORT THAT COMES IN.

>> WE ARE WORKING ON THAT.

THERE ARE SOME LEGAL ISSUES AS TO WHAT CAN AND CAN'T GO ONLINE, BECAUSE THERE ARE SOME PUBLIC RECORDS ISSUES THAT CERTAIN INFORMATION IS NOT PUBLIC RECORD BY STATE STATUTE.

SO WE'VE GOT TO FIGURE OUT HOW TO KEEP THAT PROTECTED AND STILL PUT THE OTHER INFORMATION OUT, BUT WE ARE -- OUR DEPARTMENT IS WORKING DIRECTLY WITH PET POINT ON THAT.

WE HAVE ASKED FOR SOME OTHER COMMUNITIES WHO HAVE DONE IT SO WE CAN GO TALK TO THEM BECAUSE SOMETIMES I THINK WE GET LOST IN THE COMMUNICATION BETWEEN PET POINT BEING MORE TECHNICAL I.T. PEOPLE, VERSUS --

>> CRISTAN FADAL: ARE THEY ON THE GROUND HERE OR EVERYTHING REMOTE.

>> THEY DO THE MAJORITY OF IT REMOTE.

THEY HAVE BEEN ON THE GROUND HERE AT LEAST A DOZEN TIMES IN THE THREE MONTHS I HAVE BEEN HERE.

SO THEY DO GET HERE, BUT I'M SURE THEY HAVE GOT A LOT OF OTHER CLIENTS TO SERVE AS WELL.

>> CRISTAN FADAL: I UNDERSTAND.

>> BUT JUST ONE QUICK THING, AND IT'S NOT REALTIME.

BUT WE DO HAVE A PART ON OUR -- ON OUR WEBSITE THAT'S CALLED RESOURCES AND REPORTS.

AND THERE IS A TON OF INFORMATION OUT THERE THAT WAS NEVER OUT THERE BEFORE.

THERE ARE DAILY REPORTS ABOUT ANIMALS THAT ARE AVAILABLE, WHERE THEY -- WHERE THEY ARE IN THE SYSTEM.

SO RIGHT NOW THAT'S OUR STOP GAP.

IT'S NOT REALTIME, BUT IT'S A DAILY UPDATE ON THAT, ALONG WITH SOME OF THE OTHER STATISTICS THAT I'M SHOWING YOU, SORT OF CREATING A BANK THERE.

THERE'S ALSO SOME OTHER RESOURCES.

THERE'S SOME LINKS TO A.V.M.A. WEBSITE HAS SOME INFORMATION THAT THEY ALLOW US TO LINK TO.

SO SOMEONE WANTS TO LEARN ABOUT PARVO VIRUS, THEY CAN GO THERE AND READ THIS BEAUTIFUL BROCHURE THAT THE A.V.M.A. HAS PUT TOGETHER THAT IF WE BOUGHT WOULD BE VERY EXPENSIVE BUT IF YOU CAN GO TO ELECTRONICALLY, IT COSTS US NOTHING.

SO --

>> CRISTAN FADAL: I APPRECIATE YOUR TIME AND I APPRECIATE EVERYONE INDULGING ME IN THIS.

THIS WAS THE ONE THING THAT I LIKE.

SO I APPRECIATE IT.

THANK YOU.

>> PUT YOUR MICROPHONE ON.

>> GAYE TOWNSEND: THANK YOU.

IF WE COULD ADD ONE THING TO ADOPTING -- IF WE CAN FIND A CHEAPER WAY IS THAT MICROCHIPPING AND I THINK THAT SHOULD BE REQUIRED BEFORE ANY ONE OF THEM GOES OUT THE SHELTER.

IF THEY END UP BACK THERE, YOU WILL FIND THE CULPRIT THAT DID IT.

>> WELL, AND IT IS REQUIRED WITH ALL OF THE OUR ADOPTION ANIMALS.

IN MY LAST COMMUNITY, WE REQUIRED IT FOR ALL OWNER SURRENDERS -- OR ALL OWNER RETURNED ANIMALS TOO AND I WOULD LIKE TO EVENTUALLY GET TO THAT POINT HERE.

>> GAYE TOWNSEND: THAT'S WHAT I'M PUSHING FOR AND WHAT I WANT.

>> LINDA PORTER: EVEN IF YOU MICROCHIP THEM, WHAT RESOURCE DO YOU HAVE FOR THE OWNERS THAT GAVE THEM UP.

ARE YOU FINDING THEM?

>> GAYE TOWNSEND: AT LEAST YOU KNOW WHO THE OWNER S. ARE THEY GOING TO SURRENDER THE DOG OR NOT SURRENDER THE DOG.

>> I WOULD SAY WE FIND 80% OF THE OWNERS.

THERE ARE SOME PEOPLE WOULD DON'T UPDATE THEIR DATA AND THEY DON'T HAVE A SECONDARY SOURCE.

IF THEY HAVE A SECONDARY SOURCE, THEN, YOU KNOW, WE USUALLY ARE ABLE TO FIND THE PEOPLE.

>> LINDA PORTER: YOU SAID EARLIER THAT'S A SMALL PERCENTAGE OF THE OWNERS COME TO CLAIM DOGS THAT ARE LOST.

SO WHAT -- I MEAN I THINK A MICROCHIP IS GOOD FOR PEOPLE WHO WANT TO FIND THEIR ANIMALS BUT WHAT PURPOSE DOES IT SERVE FOR PEOPLE WHO DON'T WANT THEIR ANIMALS.

>> GAYE TOWNSEND: WELL, TO REMIND THEM --

>> I'M SURE THEY KNOW!

>> I MEAN, THE POINT IS --

>> OR IF THEY DON'T KNOW, THEN MAYBE THEY SHOULDN'T HAVE THEM.

>>> I THINK THE ONE POINT THAT MS. TOWNSEND IS MAKING.

IF THEY I HAVE A FIVE-DAY HOLDING PER AND THEY SAY, GEEZ, I DIDN'T WANT IT OR I GAVE IT AWAY TO SOMEONE ELSE AND THEY MUST NOT HAVE WANTED IT, I DON'T HAVE TO WAIT FIVE DAYS, I CAN GET IT STERILIZED AND MOVE ON TO THE NEXT PROCESS.

THE OTHER THING WHICH I WAS TRYING TO KEEP THE PRESENTATION SHORTER AND I PROBABLY COULD HAVE MADE IT A LITTLE SHORTER IN RETROSPECT.

BUT 98% OF THE ANIMALS THAT ARE BEING RETURNED TO THEIR OWNERS EITHER HAVE A COUNTY TAG OR A MICROCHIP.

THERE ARE NOT A LOT OF PEOPLE COMING IN LOOKING FOR THEM.

IT'S MOSTLY AS PROACTIVELY GOING OUT AND FINING THE OWNER TO GET THEM BACK TO THEIR OWNERS.

>> BARBARA ADERHOLD: ANY OTHER QUESTIONS?

SCOTT, THANK YOU SO VERY MUCH.

IT WAS A VERY INFORMATIVE.

THANK YOU FOR THAT.

I HOPE YOU WILL COME BACK AND GIVE US SOME SUCCESS STORIES IN THE NEXT COUPLE OF MONTHS.

>> ABSOLUTELY.

I APPRECIATE THIS OPPORTUNITY.

>> GAYE TOWNSEND: YOU HAVE A BUNCH OF PET LOVERS HERE.

>> THANK YOU.

>> BARBARA ADERHOLD: NEXT UP, ANY SUBCOMMITTEE REPORTS?

I DON'T THINK WE HAVE ANY OF THOSE.

>> GAYE TOWNSEND: I HAVE NO UPDATE.

>> BARBARA ADERHOLD: YOU HAVE AN ADVISORY COMMITTEE REPORT OR A SUBCOMMITTEE REPORT.

>> GAYE TOWNSEND: WELL, IT'S NO LONGER ONE.

>> BARBARA ADERHOLD: WE DON'T HAVE THAT CATEGORY.

>> GAYE TOWNSEND: I HAD A CALL FROM NORM DAVIS AND THEY HAVE DISBANDED THE WATER TECHNICAL ADVISORY COMMITTEE.

>> BARBARA ADERHOLD: AH.

OKAY.

THAT IS AN ADVISORY REPORT.

>> GAYE TOWNSEND: WELL, THE THING OF IT IS, IF THEY DON'T MEET IN THREE YEARS THEN WHY HAVE IT?

>> BARBARA ADERHOLD: YOUR WISH WAS GRANTED.

UNDER OTHER BUSINESS, WE DO HAVE THE FIRE STATION MAPS THAT WE HAD, I THINK JOE YOU WEREN'T HERE WHEN WE HAD PRESENTED THEM SO WE CAN SEE THESE AND WE ALSO DID GET A RESPONSE FROM THE FIRE CHIEF ON HOW FIRE RESCUE STATIONS ARE ALLOCATED, DID YOU GET THAT?

DO YOU HAVE ANY COMMENTS ON THAT?

I DON'T KNOW IF WE KNOW ANYTHING MORE THAN WE DID BEFORE WE WROTE THE LETTER, BUT THAT'S JUST MY OPINION.

RIGHT HERE.

LET'S SEE, I HAVE AN ANNOUNCEMENT, THE G.I.S. MAPS THAT WE HAD REQUESTED FROM THE COUNTY AND THAT WE HAD DISCUSSED LAST MONTH AT THE JOINT MEETING, MIKE MERRILL SAYS THEY WERE WORKING ON THEM BY ZIP CODES SHOULD BE -- THEY MIGHT BE READY NEXT MONTH OR THE FOLLOWING MONTHS, RIGHT, BETH?

THAT WAS -- IT WILL BE ON THE WEBSITE.

>> YES, THE UPDATE IS THEY ARE PRETTY MUCH COMPLETED.

IT'S JUST A MATTER OF GETTING THEM ON THE WEBSITE IN A FORM THAT THE PUBLIC CAN VIEW THEM.

SO HOPEFULLY SOON.

>> BARBARA ADERHOLD: PROGRESS.

>> GAYE TOWNSEND: THANK YOU.

>> BARBARA ADERHOLD: SOME.

THAT WILL WORK.

ONE OF THE OTHER THINGS THAT I WAS AT AN E.P.C. FOCUS GROUP, AND TOPIC OF THE FERRY CAME UP AND I DON'T KNOW IF THAT'S ANYTHING THAT THIS GROUP WANTS TO HEAR ABOUT, BE PRESENTED TO, AS TO WHERE THEY ARE GOING TO -- IF IT EVEN GOES THROUGH, I HAVE A FEELING -- WELL, IF IT EVEN HAPPENS, BUT I JUST WANTED TO OFFER THAT UP, IF THAT'S SOMETHING THAT THE GROUP WOULD LIKE TO HEAR ABOUT.

WE ARE PRETTY PACKED FROM NOW UNTIL THE END OF THE YEAR, BUT JUST IN CASE.

AND THAT WAS IT.

THAT WAS IT.

DOES ANYBODY ELSE HAVE ANY OTHER BUSINESS THAT THEY NEED TO ADDRESS?

>> SPENCER KASS: WELL, JUST SO YOU KNOW, SINCE WE DISCUSSED IT LAST MEETING, UNDERGROUNDING WHERE, THE COUNTY IS WORKING ON GETTING THAT -- I TURNED INTO -- IT SHOULD HAVE BEEN IN OUR PACKETS.

>> BARBARA ADERHOLD: IT WAS.

YES.

>> SPENCER KASS: A COUPLE OF MEETINGS AGO.

THEY WILL HAVE SOME COMMUNITIES -- THEY WILL HAVE AT LEAST A COMMUNITY MEETING, I BELIEVE, NEXT MONTH.

>> BARBARA ADERHOLD: OH.

>> SPENCER KASS: TO KIND OF GET ANY FEEDBACK FROM AT LEAST THE AREA THAT THEY ARE LOOKING AT IT FOR.

>> BARBARA ADERHOLD: THAT'S THE DANA SHORES.

>> SPENCER KASS: THAT'S IN JULY.

I GOT AN EMAIL SAYING THEY WILL HAVE A MEETING AND ASKING IF I COULD ATTEND.

I WILL TRY TO.

>> BARBARA ADERHOLD: I WOULD LIKE TO HEAR THE OUTCOME.

>> SPENCER KASS: THE COUNTY'S NOT DRAFTING IT TO APPLY TO PEOPLE IN THE CITY BUT WE CAN SEPARATELY TAKE IT AND IF YOU ALL WANT TO THINK ABOUT, IT YOU KNOW, HAVE ME GO TO THE CITY, THE CITY ATTORNEY AND COUNT SOME OF THE COUNCILMEMBERS AND SEE IF WE CAN'T SIMULTANEOUSLY WORK ON IT A LITTLE.

BECAUSE I HAVE BEEN GETTING PLENTY OF --

>> BARBARA ADERHOLD: LET'S SEE WHAT THE OUTCOME OF THE JULY MEETING IS AND THEN GO FROM THERE.

ANY OTHER BUSINESS?

>> MOTION ACCEPTED.

>> HAVE A HAPPY 4th.

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