Accelerated MSHCA Graduate Handbook
Guidelines for Students
in
Master of Science in Health Care Administration
Academic Year 2014-2015
California State University Long Beach
College of Health and Human Services
Department of Health Care Administration
1250 Bellflower Blvd, Long Beach, CA 90840
Phone (562) 985-5694 Fax (562) 985-5886
CALIFORNIA STATE UNIVERSITY, LONG BEACH
DEPARTMENT OF HEALTH CARE ADMINISTRATION
Dear Graduate Student,
Congratulations on your admission to the Master of Science in Health Care Administration (MSHCA) program at California State University Long Beach (CSULB). Go BEACH!
These are exciting times for individuals who are interested in health care management careers. The health care industry is thriving with new innovations and cures, and substantial government funding has recently been channeled into our industry. Department of Labor statistics show that the employment of medical and health service managers is expected to increase by approximately 22.4 percent nationwide from 2010 to 2020 in order to keep up with the nation’s rising demand for clinicians and care givers, which will result in great opportunities for health care managers. The Master of Science in Health Care Administration at California State University, Long Beach will equip you with the tools of effective management and sound leadership that are needed to excel in this field.
The MSHCA program is accredited by the Commission on Accreditation of Healthcare Management Education (CAHME) and has an excellent reputation in Southern California with the strong support of top administrators of local hospitals and managed care organizations who serve on our Advisory Board. Within the last five years we revised our curriculum to keep up with the dynamic health care industry, and we are getting ready to make additional changes to emphasize long-term care in our curriculum.
Our broad yet focused approach to health care administration translates to an interdisciplinary program that combines business administration and health sciences into one comprehensive degree. Our success is greatly due to the health care providers and community organizations that contribute to our innovative curriculum and classroom instruction.
We are delighted to be your partners, professors, and mentors as you journey through the Health Care Administration (HCA) Programs at California State University, Long Beach, where we take pride in our diverse student body, relevant field research, excellence in teaching, and connectivity to the local and regional organizations where our work makes a difference.
On behalf of our core and executive faculty and staff, thank you for choosing our program. We look forward to working with you as you progress through this phase of your professional development.
Best wishes,
Tony Sinay, PhD
Chair, Department of Health Care Administration
Table of Contents
Faculty and Staff Directory 4
Code of Ethics 6
Accreditation 6
Overview of the MHA Program 7
Mission of the MHA Program 8
Vision of the MHA Program 8
Admissions Criteria and Policies 8
Educational Goals and Competencies 10
Nondiscrimination Policy 11
Sexual Harassment Policy 12
Student Grievance Policy 15
Accommodation of Disability 17
Campus Resources 18
Communication
Department to Student Contact 20
Change of Address 20
Class Scheduling 20
Class Sequence
Traditional Program 21
Accelerated Program 23
Course Descriptions 24
University Regulations for a Master’s Degree 26
Academic Integrity, Plagiarism and Cheating 28
Credit for Transfer Graduate Work 31
Grade Requirement/Grading 31
Policy Regarding Academic Disqualification & Probation 33
Disqualification Based on Grades 36
Administrative Academic Probation 36
Administrative Academic Disqualification 36
Classroom Attendance 37
Registration 37
Graduate Enrollment Policies 37
University Requirements for the Master’s Degree 39
Graduation Writing Assessment Requirement (GWAR) 40
Time Limit for Completion 40
Advancement to Candidacy 40
Graduation Filing 41
Graduate Studies 700 41
Academic Workload 42
Thesis/Project FAQs 42
MyCSULB 42
Record Keeping 42
Appendices
University Nondiscrimination Statement 43
Health Care Administration
Faculty and Staff Directory
| | | | |
|Name |Office |Telephone |Email |
|Tony Sinay, Ph.D. |HHS2-116 |562-985-5304 |Tony.sinay@csulb.edu |
|Department Chair, Accelerated | | | |
|Program Director & Professor | | | |
| | | | |
|Grace Reynolds, D.P.A. |HHS1-FOA-5 |562-985-5885 |Grace.reynolds@csulb.edu |
|Graduate Advisor & Associate | | | |
|Professor | | | |
| | | | |
|Natalie Whitehouse-Capuano, |HHS2- 120 |562-985-5414 |Natalie.whitehouse-capuano@csulb.edu |
|MPH, MCHES | | | |
|Accelerated Program Coordinator | | | |
| | | | |
|John Ciulik |HHS2-118 |562-985-2056 |John.ciulik@csulb.edu |
|Administrative Coordinator | | | |
| | | | |
|Deby McGill |HHS2-118 |562-985-5694 |Deby.mcgill@csulb.edu |
|Administrative Coordinator | | | |
|Full –Time Faculty | | | |
|Veronica Acosta-Deprez, PhD, |HHS2-FOA-12 |562-985-7698 |Veronica.acosta-deprez@csulb.edu |
|MCHES | | | |
|Professor | | | |
| | | | |
|Erlyana Erlyana, M.D., Ph.D. |HHS1-FOA-7 |562-985-5800 |Erlyana.erlyana@csulb.edu |
|Assistant Professor | | | |
| | | | |
|Janice Frates, Ph.D. |HHS1-FOA-4 |562-985-5394 |Janice.frates@csulb.edu |
|Professor | | | |
| | | | |
|Brenda Freshman, Ph.D. |HHS1-FOA-8 |562-985-1982 |Brenda.freshman@csulb.edu |
|Associate Professor | | | |
| | | | |
|Henry O’ Lawrence, Ph.D. |HHS1-FOA-1 |562-985-8013 |Henry.olawrence@csulb.edu |
|Professor | | | |
| | | | |
|Sandhya Shimoga, Ph.D. |HHS1-FOA-6 |562-985- |Sandhya.shimoga@csulb.edu |
|Assistant Professor | | | |
| | | | |
|Executive Faculty | | | |
|Name |Office |Telephone |Email |
|Dana Brown, JD | |562-985-5694 |Dana.brown@csulb.edu |
|Executive Faculty | | | |
| | | | |
|Rus Billimoria, MD, MPH, | |562-985-5694 |Rus.billimoria@csulb.edu |
|CPHQ | | | |
|Executive Faculty | | | |
| | | | |
|Kim Brant-Lucich, MBA, PMP, | |562-985-5694 |Kim.brant-lucich@csulb.edu |
|PHIMSS | | | |
|Executive Faculty | | | |
| | | | |
|Terence Cunningham, MHA, | |562-985-5694 |Terence.cunningham@csulb.edu |
|FACHE | | | |
|Executive Faculty | | | |
| | | | |
|Charles Del Campo, MBA | |562-985-5694 |Charles.delcampo@csulb.edu |
|Executive Faculty | | | |
| | | | |
|Dan Fahey, Ph.D. | |562-985-5694 |Dfahey@csusb.edu |
|Executive Faculty | | | |
| | | | |
|Matthew J. Graeser, MSHCA | |562-985-5694 |Matthew.J.Graeser@ |
|Executive Faculty | | | |
| | | | |
|Kim Kaiser, Ph.D. | |562-985-5694 |Kim.kaiser@csulb.edu |
|Executive Faculty | | | |
| | | | |
|Ibtisam Khoury-Sirhan, MPH, | |562-985-5694 |Ibtisam.Khoury-sirhan@csulb.edu |
|CHES | | | |
|Executive Faculty | | | |
| | | | |
|James Lott, MBA | |562-985-5694 |James.lott@csulb.edu |
|Executive Faculty | | | |
| | | | |
|Yvonne Rockwood, MBA, | |562-985-5694 |Yvonne.rockwood@csulb.edu |
|MSHCA | | | |
|Executive Faculty | | | |
| | | | |
|Robert E. Siemer, MS, JD | |562-985-5694 |Robert.siemer@csulb.edu |
|Executive Faculty | | | |
| | | | |
|Richard Tradewell, Ph.D. | |562-985-5694 |Richard.tradewell@csulb.edu |
|Executive Faculty | | | |
Code of Ethics
The American College of Healthcare Executives (ACHE) Code of Ethics includes standards or ethical behavior for healthcare executives. It requires that all professional healthcare executives promote and maintain high standards of ethical behavior in the field of health care. The Department of Health Care Administration has adopted the ACHE Code of Ethics (Appendix B) as the standard that students in the HCA program are expected to adhere to. Any violations to the Code of Ethics may result in termination of the student from the program.
Accreditation
The traditional and accelerated graduate program at CSULB is fully accredited by the Commission on Accreditation of Healthcare Management Education (CAHME) since 2002.
CAHME is an “interdisciplinary group of educational, professional, clinical, and commercial organizations is devoted to accountability and quality improvement of education for healthcare management and administration professionals. CAHME serves the public by promoting, evaluating, and improving the quality of graduate healthcare management education in the United States and Canada” (CAHME, 2014, para. 1).
“CAHME is the only organization recognized to grant accreditation to individual academic programs offering a professional master's degree in healthcare management education and is recognized by the Council on Higher Education Accreditation” (CAHME, 2014, para. 2). Full accreditation is a lengthy process and is essential for all graduate health care programs.
Overview of the MHA Program
California State University, Long Beach offers comprehensive, convenient and affordable programs in graduate study in the dynamic field of health care administration. Health care administration students learn about the business side of health care. Graduates work as analysts, administrative support staff, customer service, managers, consultants, information specialists in many different kinds of organizations (both public and private), independent business owners in hospitals, managed care organizations (HMOs and PPOs), insurance companies, and governmental health agencies.
The curriculum features a strong core of courses in the essential functions of management, with electives that allow students to pursue particular interests such as specialized courses in long term care administration, hospital management, managed care, and medical group practice management. Our Faculty are recognized experts and executive practitioners of leading southern California healthcare organizations, which leads to numerous opportunities for networking and employment.
The MSHCA program requires completion of 45 credit hours over the course of study. Graduate classes are offered in late afternoon and evening for traditional students and Saturday and online for the accelerated students. The graduate program is designed for persons with a variety of undergraduate experiences who give evidence of interest and potential for success in health care management or research. The accelerated program combines online and in-person weekend graduate instruction; its more intensive pace allows students, who are primarily managers and clinicians, to complete a master’s degree in less than two years. Modern Healthcare ranked CSULB No. 17 overall among the nation’s top business schools for physician executives (“By the Numbers”, 2014).
Mission of the MHA Program
The mission of the CSULB Health Care Administration Department is to prepare professionals to manage, lead and improve a changing health care system. Our graduate and undergraduate programs are designed, and continually strive to improve their efforts, to meet the needs of the dynamic Southern California health care system, and to emphasize culturally appropriate patient-centered service delivery systems.
The Vision of the Master's Program
To be known for excellence in health administration education, scholarship and service to the community. The Values of the MS Program are:
• Student-centered education
• Academic reputation
• Class integrated with fieldwork
• Full-time and practicing executive faculty model
• Individual academic advising and degree planning
• Use of distance education technology
• Small class size
• Support of American College of Healthcare Executives
•
Admissions Criteria and Policies
The Health Care Administration department at California State University Long Beach has two graduate level MSHCA programs. There is the traditional program where classes meet on the semester schedule and class times begin at either 4:00 p.m. or 7:00 p.m. and all classes meet in person. There is also an accelerated MSHCA program that is based on the quarter system and is year around. A new cohort begins each September and attends Saturday classes (8:00 a.m. to 6:00 p.m.) and participates in one on-line course each quarter. The accelerated program is for those with three or more years of professional experience in the health care field. Both programs are fully accredited by CAHME.
Admission to the Master of Health Care Administration program is limited to the fall semester each academic year; we do not offer spring or summer admissions. Once the program is filled, eligible students who have been reviewed may be placed on a waiting list. Applications received after the application deadline may not be reviewed. Be sure to check the website for updated information about the programs.
The MSHCA Program Admission Committee welcomes applicants that can demonstrate high academic achievement and potential. The requirements for admissions are as follows:
• Completed bachelor’s degree from an accredited institution with a minimum GPA of 2.5 or higher (3.0 or higher is preferred).
• Completion of a CSUmentor application available online at csumentor.
• Official set of transcripts sent to CSULB Admissions and Records.
• A complete department application packet including personal statement, resume, three sealed letters of recommendation, GRE or GMAT score (if you are applying for the traditional program. Applicants with a lower GPA may be considered based on meeting certain other criteria.
• Students are required to have passed financial accounting, microeconomics, and statistics.
• For accelerated program GRE or GMAT scores are strongly recommended if GPA is below 3.0.
• TOEFL score of 550 for international students.
Prerequisites
Economics 101 (microeconomics)
Accounting 201 (financial accounting)
Statistics
Prerequisites can be taken at community colleges and do not have to be completed in order to apply to the program. Any pre-requisites you may be required to take are outlined in your acceptance letter and subsequent admission agreement, which you signed and returned to the program coordinator. If pre-requisite course work is completed at another institution, you must submit your transcript to show proof of course completion.
MSHCA Traditional Program Requirements
The minimum grade point average (GPA) requirement for the MSHCA graduate study program is 3.0 based upon your Bachelor's degree from an accredited institution. GPA is determined by the last 60 units of undergraduate study. Undergraduate preparation should include course work in financial accounting, microeconomics, and statistics. The minimum university requirement for the TOEFL score is 550 (for international students). The GMAT/GRE score is evaluated in comparison to the strength of the entire application. The total score should represent a good balance between the quantitative and verbal sections. Please note: the GRE/GMAT should have been taken during the last two years. Meeting these minimum requirements does not guarantee admission to the program.
MSHCA Accelerated Program Requirements
The MSHCA Accelerated Program also requires a 3.0 GPA and minimum TOEFL score of 550 (for international students). A minimum of three years of experience in a health care or health-related organization or business environment is also required. Undergraduate preparation should include course work in financial accounting, microeconomics, and statistics. MSHCA-AP applicants are not required to take the GRE/GMAT.
Final admission to the degree program is determined by the Department of Health Care and the Director of the M.S. Program in Health Care Administration. Application to the University does not guarantee acceptance into the M.S. Degree in Health Care Administration. Students must be accepted to both the University and to the MSHCA program in order to matriculate.
Educational Goals and Competencies
In today’s environment, health care managers must achieve and continually improve specific competencies in and out of school and also thorough their work experience. Our departmental mission statement emphasizes training and educating professionals for health care management jobs, either entry or more advanced level positions, with the following goals:
• Offer a curriculum that supports and matches the needs of the health care industry and meets accreditation standards.
• Attract and retain well qualified students with a variety of substantive, challenging, affordable and convenient degree programs.
• Conduct, facilitate and disseminate health services research through external and intramural funding.
• Develop and maintain strong ties with HCA alumni, the practitioner community, the University and the College of Health and Human Services.
• Serve as a resource for University governance and the industry as volunteers and consultants to promote the efficient and effective operation of the University, health care and professional organizations.
Competencies
The Program has identified a set of competencies in response to industry demands and accrediting agencies’ movement towards competency based health care management education. Graduates of HCA degree programs will achieve and demonstrate the following competencies:
• Health care knowledge
• Leadership
• Presentation skills (oral communication)
• Written communication skills
• Career marketability
• Teamwork
• Managing change
• Conceptual skills
• Managerial decision making
• Ethical decision making
• Information management
• Interpersonal skills
• Independence
• Creativity and critical thinking
• Analytical skills
• Planning
• Advocacy
• Conflict management
Nondiscrimination Policy
Race, Ethnicity, Color, National Origin, Genetic Information, Age, Religion, and Veteran Status
Pursuant to Executive Order 1074, California State University does not discriminate on the basis of race, ethnicity, color, nationality, disability, genetic information, gender/sex (including gender identity and gender expression), sexual orientation, age, genetic information, religion, as well as Veteran Status in its programs and activities, including admission and access.
Disability
Pursuant to Executive Order 1089 and 1074, California State University does not discriminate on the basis of disability in its programs and activities, including admission and access. Larisa E. Hamada, the Director of Equity & Diversity, has been designated to coordinate the efforts of California State University, Long Beach, to comply with all applicable federal and state laws prohibiting discrimination on the basis of disability.
Sex/Gender/Gender Identity/Gender Expression/Sexual Orientation
The California State University does not discriminate on the basis of sex, gender, gender expression, gender identity or sexual orientation in its programs and activities, including admission and access. Federal and state laws, including Title IX of the Education Amendments of 1972, prohibit such discrimination. The California State University is committed to providing equal opportunities to CSU students in all campus programs, including intercollegiate athletics.
Title IX of the Education Amendments of 1972 protects all people regardless of their gender or gender identity from sex discrimination, which includes sexual harassment and violence:
• Sexual discrimination means an adverse act of sexual discrimination (including sexual harassment and sexual violence) that is perpetrated against an individual on a basis prohibited by Title IX of the Education Amendments of 1972, 20 U.S.C. §1681 et seq., and its implementing regulations, 34 C.F.R. Part 106 (Title IX); California Education Code §66250 et seq., and/or California Government Code §11135.
• Sexual harassment is unwelcome conduct of a sexual nature that includes, but is not limited to, sexual violence, sexual advances, requests for sexual favors, indecent exposure and other verbal, nonverbal or physical unwelcome conduct of a sexual nature, where such conduct is sufficiently severe, persistent or pervasive that its effect, whether or not intended, could be considered by a reasonable person in the shoes of the individual, and is in fact considered by the individual, as limiting the individual's ability to participate in or benefit from the services, activities or opportunities offered by the university. Sexual harassment also includes gender-based harassment, which may include acts of verbal, non-verbal or physical aggression, intimidation or hostility based on sex or sex-stereotyping, even if those acts do not involve conduct of a sexual nature.
• Sexual violence means physical sexual acts (such as unwelcome sexual touching, sexual assault, sexual battery and rape) perpetrated against an individual without consent or against an individual who is incapable of giving consent due to that individual's use of drugs or alcohol, or disability.
• See further information in CSULB's sexual violence prevention and education statement, which includes facts and myths about sexual violence at .
Larisa E. Hamada, the Director of campus Equity & Diversity, has been designated to coordinate the efforts of California State University, Long Beach, to comply with all applicable federal and state laws prohibiting discrimination on these bases. Inquiries concerning compliance may be presented to this person at: larisa.hamada@csulb.edu, 1250 Bellflower Blvd., Long Beach, CA 90840, (562) 985-8256.
Sexual Harassment Policy
Students, faculty, and staff who are victims of sexual assault committed at or upon the grounds of the University, or upon off-campus grounds or facilities maintained by affiliated student organizations, are required by law to be advised of specified information, to include treatment, related campus procedures, referral options, and other assistance which may be available [California Education Code, Section 67385]. This policy is designed to provide the written procedures and information required.
Rape, including acquaintance rape, or any other form of sexual assault, will not be tolerated by California State University, Long Beach. Where there is evidence that campus-related sexual assault has been committed, severe campus disciplinary action will be initiated. Such campus disciplinary action may include, after due process, the possibility of dismissal, suspension or disenrollment. Additionally, where the victim initiates criminal action, the perpetrator is subject to criminal penalties which may include fines and imprisonment.
Sexual Assault
The term "sexual assault" includes, but is not limited to, rape, acquaintance rape, sexual battery, forced sodomy, forced oral copulation, rape by a foreign object, or threat of sexual assault [California Education Code, Section 67385(d)].
Rape is a criminal offense. "Rape" is generally defined as an act of sexual intercourse accomplished with a person not the spouse of the perpetrator, under specified circumstances. For example, it may involve the use or threat of force, violence, retaliation, or fear of or actual immediate and unlawful bodily injury. Rape also occurs when the victim is incapable of giving legal consent, for example, when: a) the victim has a mental disorder, or is developmentally or physically disabled; or b) the victim is prevented from resisting the assault due to intoxicating substances (e.g. alcohol or drugs); or c) the victim is unconscious of the nature of the act, and such condition was known or reasonably should have been known to the accused (Reference: California Penal Code, Section 261, and the following sections). Spousal rape is also prohibited under the "Spousal Rape" provisions of the California Penal Code, Section 262.
"Acquaintance Rape" is forced sexual intercourse undertaken by someone the victim knows, against the will of the victim or as a result of threats, force or fear.
"Sexual Battery" is defined as the touching of an intimate part of another person, if the person is unlawfully restrained and if the touching is against the will of the person touched, for the purpose of sexual arousal, sexual gratification, or sexual abuse [Reference: California Penal Code, Section 243.4 (e) (i)].
"Assault with intent to commit a sexual battery" is defined as an unlawful attempt, coupled with the present ability, to commit a violent injury (e.g., rape) or sexual battery on the person of another. (Reference: California Penal Code, Section 220; 240; 261; and following sections).
"Consent" is defined as positive cooperation in an act or attitude pursuant to an exercise of free will. The person must act freely and voluntarily and have knowledge of the nature of the act or transaction involved. A current or previous dating or marital relationship is not sufficient to constitute consent where, under specified conditions, consent is at issue [Reference: California Penal Code, Section 261.6; 266(c)].
"Unlawful Sexual Intercourse with a minor" is an act of sexual intercourse accomplished with a person not the spouse of the perpetrator, where the person is under the age of 18 years (California Penal Code, Section 261.5).
Any person who willfully and lewdly commits any lewd or lascivious act upon or with the body or any part of a child under the age of 14 years with the intent of arousing, appealing to, or gratifying the sexual desires or passions of either the child or defendant is guilty of a felony. Any person who commits any act in the previous sentence with a person 14 or 15 years old, and the defendant is at least 10 years older than the child is guilty of a public offense (California Penal Code, Section 288).
Any person who intentionally gives, transports, provides, persuades or makes available to another a child under age 16 for lewd or lascivious acts is guilty of a felony, punishable by fine and imprisonment [California Penal Code, Section 266(j)]. Every person who annoys or molests any child under the age of 18 is punishable by fine and imprisonment, or both fine and imprisonment (California Penal Code, Section 647.6).
University Jurisdiction
California State University, Long Beach views seriously its obligation to uphold the laws of the larger community of which it is a part. An association with the University does not exempt a person from local, state, or federal laws, but rather imposes the additional obligation to abide by all of the rules and regulations of the California State University.
A student charged with a sexual abuse or sexual assault or sexual battery violation which is campus related may be subject to prosecution under appropriate California criminal statutes, as well as being subject to student discipline under the Student Conduct Procedures (Reference: Chancellor's Executive Order 1074, "; and Title V, California Code of Regulations, Section 41301 41302, "Student Discipline").
Employees charged with a sexual abuse violation which is campus-related may be subject to prosecution under appropriate California criminal statutes, as well as being subject to discipline under the California Education Code, Sections 89535 89540. Such campus disciplinary action for employees may include demotion, suspension, or dismissal.
Campus Reporting Procedures
Persons involved in, or possessing knowledge of, a campus-related abuse violation are strongly encouraged to notify University Police immediately. University Police may be contacted by:
• using any of the blue lighted telephones
• by depressing the red button on all public pay telephones
• dialing (562) 985-4101 or 9-1-1
An officer will be dispatched and will assist the victim to a medical facility for medical care and collection of evidence. An officer will assist the victim with a police report should the victim desire to make one. An officer will remain available to the victim until a friend or relative can be located.
The University Police Department cannot hold reports of crime in confidence. Confidential reports for purposes of inclusion in the annual disclosure of crime statistics can generally be made to other CSU campus security authorities identified as the following:
• Associate Vice President/Dean of Students
University Student Union 219, (562)985-8670
• Associate Vice President, Faculty Affairs
(562) 985-4128, Brotman Hall 303
• Assistant Dean of Students
(562) 985-7547, University Student Union, Room 217
• Director, Athletic
(562) 985-4655, Pyramid Annex
• Director, Counseling and Psychological Services
(562) 985-4001, Brotman Hall 226
• Director, Equity & Diversity
(562) 985-8256, University Student Union 301, Title IX Coordinator
• Director, Housing and Residential Life
(562) 985-4187, Housing Office
• Director, Judicial Affairs
(562) 985-5270, Brotman Hall 377
• Deputy Title IX Coordinator
• Director, Staff Human Resources
(562) 985-4031, Brotman Hall 335
• Director, Student Health Services
(562) 985-4771, Student Health Center
Alternatively, one may anonymously report a crime to the above listed campus authorities. Each respective unit or person contacted will be responsible for reports, as may require by law, to be filed for their respective unit, e.g. violations under the Child Abuse Reporting Law, Jeanne Clery Act or Meagan's law.
Student Grievance Policy
The CSULB grievance policy and procedure are designed to provide the campus community with a protocol to accommodate circumstances for which no other policy or procedure exists. This policy does not cover grade appeals, prohibited discrimination, or any other issues that are covered by existing policies. Students are advised to consult appropriate additional campus resources (e.g., the Undergraduate and Graduate Catalog, "The Regs"). The Office of the Dean of Students has staff to help students understand the details of the grievance procedure and may be called upon for assistance.
Student Grievance Procedure
The student grievance procedure at CSULB is intended to provide a formal, standardized means for students to seek redress concerning the actions of faculty members, administrators, or staff members of the university-actions that are unauthorized or unjustified and that adversely affect the status, rights, or privileges of the students. Further, the purpose is to establish due process and safeguards that will be followed by the university in the adjudication of grievances.
A grievance filed under this policy must be initiated within one year of the alleged violation. A grievance may not be filed on the basis of a student's judgment of an instructor's or administrator's competence; such judgments are solely the province of the academic department involved or of the administrator's supervisor.
The grievance procedure is not designed to replace open communication and understanding, which are vital to the academic process. The student may withdraw the grievance at any stage, at which point the process will immediately terminate. During all stages of the grievance, the burden of proof will be on the student.
The person or entity against whom the complaint is made is referred to in this document as the respondent. The initiator of the grievance is referred to as the grievant. For nonacademic matters, the term dean is also construed to refer to the responsible individual of comparable level – typically an associate vice president or vice president.
In the event that the respondent is at the level of dean or higher, the complaint should be directed to the responsible person at the next higher administrative level. If the chair or program director was directly involved in the original decision or denied the student an opportunity for due-process review at the local level, the student should seek informal resolution through the dean of the college (or designee).
If after ten instructional days beyond the initial informal meeting a satisfactory resolution is not reached, the department chair or program director will meet with the student grievant and the respondent. Within fifteen instructional days of that meeting, the chair or program director will complete an investigation of the allegations and will reach conclusion. The chair or program director shall promptly communicate the decision to the student and the respondent. If the grievant is not satisfied with the results of the informal process, he or she may initiate a formal grievance procedure by contacting the appropriate college dean (or designee) or the responsible person at the next nonacademic level within fifteen instructional days of the decision. (P.S. 07-01)
Formal Grievance Procedure
To initiate the formal grievance procedure, the student is required to submit a written "statement of grievance" – a clear, concise, signed, and dated statement of events from the student's perspective. The statement should provide enough information to present a complete understanding of the situation and of the remedy sought by the student.
A student initiates the formal procedures by submitting the statement of grievance to the appropriate department chair or program director. The chair or director will then submit a copy of the statement of grievance to the appropriate college dean or next appropriate higher administrative level and to the respondent. The respondent is required to submit a written response to the chair or program director with ten instructional days. The chair or program director will then provide a copy of the respondent's reply to the grievant and to the college dean or next appropriate higher administrative level.
The dean or appropriate administrator has a period of ten instructional days to review the case, during which he or she may opt to seek additional information from the parties involved or from witnesses. By the end of that ten-day period, the dean or administrator will either (1) render a decision or (2) convene a College Hearing Committee to investigate further. The student shall have the right to request that a College Hearing Committee be convened.
Accommodation of Disability
The Department of Health Care Administration is committed to making the university’s programs, activities and facilities fully accessible to all students. Students who require accommodations must secure verification/assistance from the CSULB Disabled Student Services (DSS) office located at 270 Brotman Hall. The Telephone number is (562)985.5401.
Students who do not utilize the Disabled Student Services process will not be entitled to accommodations.
Accommodation is a process in which the student, DSSS, and instructor each play an important role. Students contact DSSS so that their eligibility and need for accommodation can be determined. The student is responsible for discussing his/her need with the instructor and for making appropriate arrangements. Student who are eligible to receive accommodation should present an Accommodation Cover Letter and a DSSS Student/Teacher Testing Agreement Form to the instructor as early in the semester as possible, but no later than a week before the first test. It takes one week to schedule taking an exam at the DSSS office.) Forms, procedures and contact person can be found at:
Resources
Access to resources listed is provided to help answer commonly asked questions about the University, the College of Continuing and Professional Education, and the Department of Health Care Administration. We encourage that you use these resources in order to find the answers to your queries in a timely manner.
Campus Resources
|University Website |College Website |
| | |
|Department Website |Office of Graduate Studies |
| | |
College of Continuing and Professional Education Website
College of Continuing and Professional Education Accelerated Program Website
Academic Calendar
Admissions and Records
562-985-5471
Beachboard Help
562-985-4959
Career Development Center
562-985-4151
Class Schedule
Counseling & Psychological Services
562-985-4001
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Department to Student Communication
Contact from the department to the student will be made primarily via University email. Contact may include policy and procedure changes, announcements, events, new developments and other business. It is vital that students check their University email daily. CSULB provides free email and internet access to students. All matriculated students are assigned a CSULB email address.
Change of Address
Students are required to report all change of address or contact information to Admission and Records and to the Health Care Administration Department. The Department is not responsible for communication not received due to a change in email or home addresses.
Class Scheduling
The traditional program classes meet on the semester schedule. Classes are held Monday through Thursday and begin at either 4:00 p.m. or 7:00 p.m., all classes meet in person. The Accelerated program is based on the quarter system and is year around. A new cohort begins each September and classes are held on Saturday (8:00 a.m. to 6:00 p.m.) and on-line course each quarter.
Department Requirements for the Master’s Degree
Traditional Program Recommended Course Sequence
Two Year Plan
YEAR 1 FALL
HCA 502 The Health Care System
HCA 505 Organizations and Systems of Health Care
HCA 515 Advanced Financial Management in Health Care
SPRING
HCA 510 Human Resource Management in Health Care
HCA 535 Quantitative Methods for Health Care Administration
HSC 500 Principles of Epidemiology
HCA Elective (HCA 537 Managed Care, HCA 580 Internship or HCA 552 Medical
Group Practice Management or Electives from other departments)
SUMMER
HCA 550 Continuous Quality Improvement in Health Services
HCA 503 Health Care Economics
YEAR 2 FALL
HCA 524 Advanced Legal & Ethical Aspects of Health Administration
HCA Elective (HCA 536 Hospital Management, HCA 580 Internship or HCA 552
Medical Group Practice Management or Electives from other departments
HCA 698A Project I
SPRING
HCA 530 Strategic Planning & Marketing in Health Care
HCA 517 Advanced Healthcare Information Systems Management
HCA 698B Project Part II
Traditional Program Recommended Course Sequence
Three Year Plan
YEAR 1 FALL
HCA 502 The Health Care System
HCA 505 Organizations and Systems of Health Care
WINTER
HSC 500 Principles of Epidemiology
SPRING
HCA 517 Advanced Health Care Information Systems Management
HCA 535 Quantitative Methods for Health Care Administration
SUMMER
HCA 503 Health Care Economics
YEAR 2 FALL
HCA 515 Advanced Financial Management in Health Care
HCA Elective (HCA 536 Hospital Management, HCA 580 Internship or HCA 552
Medical Group Practice Management or Electives from other departments
SPRING
HCA 510 Human Resource Management in Health Care
HCA Elective (HCA 537 Managed Care, HCA 536 Hospital Management or another
Elective)
SUMMER
HCA 550 Continuous Quality Improvement in Health Services
YEAR 3 FALL
HCA 524 Advanced Legal & Ethical Aspects of Health Care Administration
HCA 698A Project I
SPRING
HCA 530 Strategic Planning & Marketing in Health Care
HCA 698B Project Part II
Accelerated Program Course Sequence
First Year
FIRST QUARTER-FALL
HCA 503 Health Care Economics Online
HCA 505 Organizations and Systems of Health Care Face to Face
SECOND QUARTER-WINTER
HCA 502 The Health Care System Online
HSC 500 Principles of Epidemiology Face to Face
THIRD QUARTER-SPRING
HCA 524 Advanced Legal and Ethical Aspects of Health Admin Online
HCA 515 Advanced Financial Management in Health Care Face to Face
FOURTH QUARTER-SUMMER
HCA 510 Human Resources in Health Care Online
HCA 535 Quantitative Methods for Health Administration Face to Face
Second Year
FIRST QUARTER- FALL
HCA 517 Advanced Healthcare Information Systems Management Online
HCA 694A Project I Face to Face
SECOND QUARTER- WINTER
HCA 537 Managed Care Online
HCA 550 Continuous Quality Improvement in Health Services Face to Face
THIRD QUARTER- SPRING
HCA 536 Hospital Management Online
HCA 698B Project part II Face to Face
FOURTH QUARTER- SUMMER
HCA 530 Strategic Planning and Marketing Face to Face
Course Descriptions
HSC 500. Principles of Epidemiology (3)
Application of epidemiologic procedures to the understanding of the occurrence and control of infectious and chronic diseases, mental illness, environmental health hazards, accidents, and geriatric problems.
HCA 502. The Health Care System (3)
Overview, developmental summary of the American health care system and its driving forces. Major elements of the healthcare system; today's major health policy issues in a historical, economic and political context.
HCA 503. Health Care Economics (3)
Application of economic principles to health care; the flow of funds through the health care system including physicians, hospitals, managed care, nursing home and pharmaceutical firms. Third party payment, asymmetric information, and behavior health care systems.
HCA 505. Organization and Systems of Health Care (3)
Analysis of operational activities and managerial functions essential to the health care delivery system, with emphasis on management and leadership influence on developing effective systems of care within various institutional arrangements.
HCA 510. Human Resources Management in Health Care (3)
Management of human resources in the health care system including human resource planning and staffing, training and development, performance appraisal, job design and analysis, and compensation.
HCA 515. Advanced Financial Management in Health Care (3)
Financial environment, payment systems, discounted cash flow analysis, risk, financial statements, capital investments, and capital budgeting. Emphasis on decision making using accounting and finance theories, principles, concepts and techniques.
HCA 517. Advanced Healthcare Information Systems Management (3)
Broad overview of healthcare information systems; close examination of business needs for the information technology (IT) to deliver cost-effective quality health services.
HCA 524. Advanced Legal and Ethical Aspects of Health Administration (3)
Federal and state regulation of health care facilities, employees, patients and programs. Ethical and legal perspectives on malpractice, liability, contracts, informed consent, end-of-life decisions, reproductive health, medical records, confidentially and required disclosures.
HCA 530. Strategic Planning and Marketing in Health Care (3)
Strategic planning based on analysis of analyses of secondary quantitative and qualitative data to study changes in technological, social, political, regulatory, and competitive aspects of the health care market.
HCA 535. Quantitative Methods for Health Administration (3)
Application of quantitative and operations research techniques to problems in health care settings. Exposure to decision theory and control systems. Problem solving experiences in resource allocation, procedures, scheduling, forecasting, measurement and cybernetic control.
HCA 536. Hospital Management (3)
Analysis of hospitals by broad function and specific departments through cases, simulations and visits to develop familiarity with internal operations of acute care hospitals and skills in solving hospital operational problems.
HCA 537. Managed Care (3)
Orientation to the organization and administration of health maintenance organizations, preferred provider organizations and related enterprises. Legal and regulatory issues, marketing, utilization management, premium rating systems, information systems, case/disease management.
HCA 538. Long Term Care Management (3)
Overview of long term care services and facilities. Analysis of forces influencing development of long term care in the US; specific organizational aspects affecting outcomes of services.
HCA 539./439. Management Challenges in Long Term Care (3)
Functions and essential skills to manage LTC organizations and facilities: institutional arrangements; patient/family/community relations; workforce management; marketing; reimbursement.
HCA 550. Continuous Quality Improvement in Health Services (3)
Administrative and professional issues to assure quality in health care. Historical beginnings: metrics and indicators; state-of-the-art practices; voluntary and governmental monitoring.
HCA 552/452. Medical Group Practice Management (3)
Fundamental operational responsibilities of medical group administration today, with emphasis on finance operations and management skills.
HCA 580/480. Internship in Health Care Administration (3)
Minimum 120 hours of structured work experience in a health care organization, under direct supervision of a preceptor-employee. Graduate students study and report on institution's organizational structure, philosophy, problems and personnel. May be repeated to a maximum of six units in different semesters.
HCA 590. Selected Topics in Health Care Administration (1-3)
Topics of current interest in the various fields of health administration and health services management selected for special presentation. May be repeated to a maximum of 6 units with different topics in different semesters. Topics announced in the Schedule of Classes.
HCA 599. Directed Studies (1-3)
Directed study of a special topic to be taken under supervised independent study.
May be repeated for a maximum 6 units with different topics in different semesters.
HCA 680. Project (3)
This is the culminating project for the MSHCA degree to replace the 698A and 698B sequence for students admitted for Fall 2015. Students will develop and execute one of two types of projects, a secondary data analysis or a business plan in consultation with instructor. Students must have advanced to candidacy AND maintained academic eligibility (minimum GPA 3.0) in order to enroll in this course. Students who have not advanced due to low GPA or lack of prerequisites will not be permitted into course until all deficiencies have been met. Students who have achieved advancement to candidacy but subsequently become academically ineligible cannot be enrolled in this course until GPA is brought up to the minimum 3.0.
HCA 698A. Project I (3)
Integration of curriculum content through critical thinking in various projects that may range from consulting projects to community based research and recommending potential courses of action. Course may be repeated to a maximum of 6 units in different semesters. This is effective through summer 2015. Students must have advanced to candidacy AND maintained academic eligibility (minimum GPA 3.0) in order to enroll in this course. Students who have not advanced due to low GPA or lack of prerequisites will not be permitted into course until all deficiencies have been met. Students who have achieved advancement to candidacy but subsequently become academically ineligible cannot be enrolled in this course until GPA is brought up to the minimum 3.0.
HCA 698B. Project Part II (3)
Project is a two-semester course sequence; the purpose of HCA 698B is for students to execute and complete the research project proposed and designed in 698A.
University Regulations Governing the Master's Degree
General
The following regulations apply to all graduate degree programs. In addition to whatever additional requirements a particular degree program has, all candidates for a master's degree must complete the requirements listed below:
1. Maintain a cumulative, graduate, grade-point average of 3.0 calculated on all upper-division and graduate-level coursework attempted by the candidate at CSULB after completion of a baccalaureate degree. Exceptions to the 3.0 cumulative, graduate, grade-point average may be made only on the recommendation of both the departmental faculty offering the degree and the college dean or designee and approval by the dean of graduate studies or designee.
2. Maintain at least a 3.0 average in all the courses listed on the program of study.
3. Obtain a minimum grade of C for a course to count in a program of study. Academic unit(s) granting the degree(s) may require higher minimum grades for specifically indicated courses. A student may retake a course once in order to achieve a minimum grade. A grade for a course taken the second time may satisfy a minimum grade requirement but shall not replace the grade previously earned in the course on the student's transcript.
4. Make progress towards timely completion of the degree as determined by any milestones that the academic unit granting the degree may have established in writing and communicated to its students. Students failing to make satisfactory progress may be placed on administrative academic probation. Department Chairs or Associate Deans must notify students in writing or via email that they have been placed on administrative academic probation.
5. Complete all required courses on the program of study, which must contain a minimum of 30 units in upper-division and graduate courses. Some degree programs require additional units. Student teaching may not be included in any master's degree program.
6. Complete at least seventy percent (70%) of the required units in the degree program at CSULB in matriculated status or as approved graduate credit earned as a senior. At the option of the department offering a master's degree, a graduate student may use credit taken at CSULB in non-matriculated status or approved transfer credit toward up to thirty percent (30%) of the units of the program of study. Units applied towards a previous undergraduate degree cannot be transferred for credit towards a master's degree. The academic unit granting the degree may waive units and course requirements provided the minimum thirty-unit requirement is met in accordance with Title V.
7. Complete at least seventy percent (70%) of the minimum units required for the program of study in courses at the 500 and 600 levels, including double-numbered courses (400/500). At least fifty percent (50%) of the units required for the degree shall be in courses organized primarily for graduate students.
8. Complete a thesis or project subject to all requisite approvals or pass a final, comprehensive examination. Some programs require both a final comprehensive examination and either a thesis or project. Others allow students a choice between a thesis option and a non-thesis, comprehensive examination option. Failure of either the comprehensive examination or thesis/project requirement is failure of both options. In other words, a student failing the comprehensive examination may not proceed to the thesis or project option or vice versa. Once a student has completed a semester of enrollment toward fulfillment of either the comprehensive examination or thesis option, the student may not change from one option to the other without the approval of the graduate advisor, the department chair, and the appropriate dean or designee.
9. Complete all requirements of the degree program within seven (7) years of the date the student initiated the program (i.e., the date [semester] when the student first completed a course appearing on the student's program of study). The dean of graduate studies or designee may grant an exception to this requirement if warranted by individual circumstances and if the student re-validates the outdated work by re-taking the course, passing a comprehensive examination in the relevant course or subject field work, or fulfilling such other demonstrations of competence as may be prescribed by the department in its approved policy on revalidation.
10. Maintain continuous enrollment every spring and fall semester by registering in a course or in GS 700 or having received an approved educational leave. Registration in GS 700 is restricted to graduate students who have completed all course work, have been advanced to candidacy, and have departmental approval. Registration in a course or in GS 700 also is required in winter or summer session if that is when a student plans to graduate. Registration in GS 700 is CR/NC only.
Academic Integrity, Plagiarism and Cheating
It is the policy of the faculty and administration to deal effectively with the student who practices cheating or plagiarism. These acts are fundamentally destructive of the process of education and the confident evaluation of a student's mastery over a subject. A University maintains respect and functions successfully within the larger community when its reputation is built on honesty. By the same token, each student benefits in helping to maintain the integrity of the University. This policy, therefore, provides for a variety of faculty actions including those which may lead to the assignment of a failing grade for a course and for administrative actions which may lead to dismissal from the University. This document is written with the intent to support the traditional values that students are on their honor to perform their academic duties in an ethical manner.
Please be aware of and ensure that your behavior conforms to University Policy. See
General
The following definitions of cheating and plagiarism shall apply to all work submitted by a student. Any change or refinement in the following definitions or applications of the definitions, necessitated by the nature of the work involved, shall be made by the faculty member or departments desiring the change. Any change shall be announced, in writing, in the relevant classes before the work is assigned and a copy of the changes will be filed in the department office and in the Office of Judicial Affairs.
Definition of Plagiarism
Plagiarism is defined as the act of using the ideas or work of another person or persons as if they were one's own, without giving credit to the source. Such an act is not plagiarism if it is ascertained that the ideas were arrived at through independent reasoning or logic or where the thought or idea is common knowledge. Acknowledge of an original author or source must be made through appropriate references, i.e., quotation marks, footnotes, or commentary. Examples of plagiarism include, but are not limited to, the following: the submission of a work, either in part or in whole, completed by another; failure to give credit for ideas, statements, facts or conclusions which rightfully belong to another; in written work, failure to use quotation marks when quoting directly from another, whether it be a paragraph, a sentence, or even a part thereof; or close and lengthy paraphrasing of another's writing or programming. A student who is in doubt about the extent of acceptable paraphrasing should consult the instructor. Students are cautioned that, in conducting their research, they should prepare their notes by (a) either quoting material exactly (using quotation marks) at the time they take notes from a source; or (b) departing completely from the language used in the source, putting the material into their own words. In this way, when the material is used in the paper or project, the student can avoid plagiarism resulting from verbatim use of notes. Both quoted and paraphrased materials must be given proper citations.
Definition of Cheating
Cheating is defined as the act of obtaining or attempting to obtain or aiding another to obtain academic credit for work by the use of any dishonest, deceptive or fraudulent means. Examples of cheating during an examination would include, but not be limited to the following: copying, either in part or in whole, from another test or examination; discussion of answers or ideas relating to the answers on an examination or test unless such discussion is specifically authorized by the instructor; giving or receiving copies of an exam without the permission of the instructor; using or displaying notes; "cheat sheets," or other information or devices inappropriate to the prescribed test conditions, as when the test of competence includes a test of unassisted recall of information, skill, or procedure; allowing someone other than the officially enrolled student to represent the same. Also included is altering or interfering with the grading procedures. It is often appropriate for students to study together or to work in teams on projects. However, such students should be careful to avoid use of unauthorized assistance, and to avoid any implication of cheating, by such means as sitting apart from one another in examinations, presenting the work in a manner which clearly indicates the effort of each individual, or such other method as is appropriate to the particular course.
Faculty Responsibilities in Allegations of Cheating or Plagiarism
Before a faculty member charges a student with cheating or plagiarism, the faculty member should have reasonable evidence with respect thereto. Reasonable evidence includes documentary or other physical evidence, personal observation, or testimony. Prior cheating or plagiarism is not reasonable evidence. In order to establish facts of the student's knowledge or skill, the faculty member may ask the student to provide such additional demonstration of competency as the faculty member deems necessary to evaluate scholarship and academic performance. The faculty member must advise the student that a decision to provide an opportunity for such an additional demonstration of competency is entirely at the faculty member's option and that the student may comply with the request of the faculty member at the student's option. Neither compliance nor non-compliance shall be considered an admission of cheating or plagiarism.
In cases where a student is suspected of cheating or plagiarism, the faculty member should arrange for an informal office conference with the student as soon as possible. The purpose of the informal conference is to bring the persons involved together to discuss the issues informally and to discuss courses of action. At the conference the student shall be notified by the faculty member of the charge and supporting evidence. For an incident which occurs during or as a part of a final examination consult the section just below.
In cases where there is more than one individual suspected of cheating or plagiarism, the faculty member may decide to call the students to confer jointly as a group, or as individuals, or both. If the faculty member should decide to confer with the students as a group, the students shall have the option to also confer with the instructor separately as individuals.
The faculty member shall inform the student(s) that both students and faculty have the right to submit a request to the Academic Integrity Committee (discussed below) for a written opinion on whether the accusation is supported by the evidence. All notes and discussions between the student and the faculty member are confidential, except as may be relevant to the Academic Integrity Committee or in subsequent campus disciplinary proceedings. Neither the faculty member nor the student should discuss a specific charge of cheating or plagiarism or any violations with reference to individuals in the classroom before other members of the class.
When the student cannot be contacted and therefore the informal conference cannot be held, as is sometimes the case after final examinations, a grade of "I" (Incomplete) may be assigned, but only if the instructor wishes an additional test of competence (see section just above). The instructor shall have the agreement form for assigning an "Incomplete" sent to the last known address of the student. The agreement form shall state the following:
Under the provisions of the CSULB Policy Statement on Cheating and Plagiarism, an additional test of competency related to the syllabus name of suspect demonstration (e.g., Final Examination) is requested. You may decline to do so. Please contact the instructor, the department office, or the office of Judicial Affairs for information regarding the University policy on Cheating and Plagiarism. The instructor must indicate on the agreement form the grade with will be assigned, normally 120 calendar days following mailing of the Incomplete Agreement, if the student does not respond or, responding, the student does not agree to an additional test of competence.
Charges of cheating or plagiarism cannot be brought against a student more than 120 calendar days after discovery that the work in question may have been plagiarized or that cheating may have taken place.
Notes and evidence shall be kept by the department chair or program director for a minimum of five years after the case is settled.
In implementation of the Executive Order from the Chancellor's Office that requires documentation of faculty action regarding cheating and plagiarism, the Academic Senate revised the Cheating and Plagiarism Policy to include the following language: After action has been taken by the faculty member, the faculty member shall complete a form that identifies the student who was found responsible, the general nature of the offense, the action taken, and a recommendation as to whether or not additional action should be considered by the Office of Judicial Affairs. The complete form should be sent by the faculty member to both the provost and the vice president for student affairs whenever cases of academic dishonesty are handled by the faculty member.
Academic Integrity Committee
The Chair of the Academic Senate and the Provost and Senior Vice President for Academic Affairs shall jointly appoint an Academic Integrity Committee for the University. This Committee shall consist of one member from the student body, chosen by the Associated Students Government for a one year term of office; three members of the full-time, tenured or tenure-track faculty, each with a term of office of two years, terms of office expiring in alternate years; and one member of the Office of Academic Affairs, who shall be Chair, voting only in case of ties.
The primary charge of the Committee is to receive the requests of students accused of cheating or plagiarism or the requests of faculty accusing specified student(s) of cheating or plagiarism. Following its review of the evidence, the Committee shall report its opinion to the student(s) and to the faculty member involved on whether the accusation is supported by the evidence. This opinion may not be appealed. However, when new evidence appears to so warrant, a faculty member or student may ask, in writing, the Provost or the Chair of the Academic Senate to request the Committee to reconsider a case. The Academic Integrity Committee shall make readily available the rules and procedures governing its operations.
In all cases, a Report of the Committee is advisory to the student, with whom rests the presumption of innocence, and the faculty member, to whom the decision on the evidence and academic action is reserved.
A faculty member or student who requests a review of the evidence in a case of alleged cheating or plagiarism must make such a request to the Academic Integrity Committee in writing no later than 14 calendar days following the date of first notification of the student by the faculty member of the allegation. Except under extenuating circumstances, the student and faculty member will have no more than 14 additional calendar days to provide evidence to the Committee.
To preserve the rights of privacy, the Committee meetings shall be closed. The Committee may request additional information as may be appropriate to the development of its Reports. The Committee is to provide a final Report within 21 calendar days of the submission of a request to it. Should additional time be required, the reasons should be communicated to the Provost and Senior Vice President for Academic Affairs and the Chair of the Academic Senate as well as the student(s) and faculty members involved.
The Committee is to report on its actions annually to the Vice President for Academic Affairs and the Chair of the Academic Senate.
Academic Action
One or more of the following academic actions are available to the faculty member who finds a student has been cheating or plagiarizing. These options may be taken by the faculty member to the extent that the faulty member considers the cheating or plagiarism to manifest the student's lack of scholarship or to reflect on the student's lack of academic performance in the course. These actions may be taken without a request for or before the receipt of a Report from the Academic Integrity Committee.
• A. Review – no action.
• B. An oral reprimand with emphasis on counseling toward prevention of further occurrences;
• C. A requirement that the work be repeated;
• D. Assignment of a score of zero (0) for the specific demonstration of competence, resulting in the proportional reduction of final course grade;
• E. Assignment of a failing final grade;
• F. Referral to the Office of Judicial Affairs for possible probation, suspension, or expulsion.
•
Academic dishonesty cases that occur in the classroom shall be handled by faculty members. After a faculty member takes action, the faculty member shall complete a "Student Academic Dishonesty Report" form that identifies the student who was found responsible, the general nature of the offense, the action taken, and a recommendation as to whether or not additional action should be considered by the campus Judicial Affairs Office. The faculty member shall send a completed "Student Academic Dishonesty Report" form to the Vice President for Student Affairs and Provost whenever academic dishonestly cases are handled by the faculty member.
A student may appeal a final course grade the computation of which included an examination or other test of competence in which a score of zero was assigned for cheating or plagiarism, but only on the grounds permitted in the University Grade Appeal Policy Statement. An appeal of the final grade may include as written testimony the Report of the Academic Integrity Committee.
Disciplinary Sanctions - Administrative Action
Procedures and sanctions of the Office of Judicial Affairs are under the administration of the Vice President for Student Services and are conducted pursuant to the authority provided in Section 41301 of Title 5 of the California Administrative Code. Copies of Section 41301 of Title 5 may be found in the University Bulletin and the Campus Regulations available in the Office of Judicial Affairs. Copies of Chancellor's Executive Order 148, "Student Disciplinary Procedures for the California State University" are also available upon request.
Opportunities for appeal regarding the sanctions applied by Vice President for Student Services are provided for students involved in the proceedings as outlined by Executive Order 148.
For a summary of the charges concerning cheating and plagiarism report to the Vice President for Student Services. (PS 08-02)
The library has a webpage dedicated to plagiarism prevention. It provides a bibliography, webliography, active learning exercises, videos, and ways to get help
It is expected that all work that you produce for a course will be your own original work appropriately cited per your course instructor’s requirements and guidelines.
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Credit for Transfer Graduate Work
For students who wish to transfer coursework from another accredited graduate program, the Health Care Administration department will accept a maximum of six units that may be applied toward the requirements for the MSHCA degree under the following conditions:
• The course work under consideration must be graduate units
• The student received a “B” or better in the course
• The course work must be taken at an accredited graduate program
• Prior approval must be obtained from the MSHCA Graduate Program Director and Department Chair.
•
For more information, please see:
Grade Requirement/Grading
The following definitions apply to final course grades assigned in all graduate courses:
• "A" - Performance of the student has been at the highest level, showing sustained excellence in meeting all course requirements and exhibiting an unusual degree of intellectual initiative.
• "B" - Performance of the student has been at a high level, showing consistent and effective achievement in meeting course requirements.
• "C" - Performance of the student has been at an adequate level, meeting the basic requirements of the course.
• "D" - Performance of the student has been less than adequate, meeting only the minimum course requirements.
• "F" - Performance of the student has been such that minimal course requirements have not been met.
All graduate classes taken in the Health Care Administration Department must be taken for a letter grade. For graduation, the grade point average of 3.0 is calculated on all courses taken beginning with admission to the program. No course with a grade lower than a “C” will be applied to the degree program. No student who is on academic probation may be granted a master’s degree.
Incomplete Grade
"I" - "Incomplete." The symbol "I" indicates that a portion of required course work (normally not more than one-third) has not been completed and evaluated in the prescribed time period due to unforeseen, but fully justified, reasons and that there is still a possibility of earning credit. No instructor may assign an Incomplete if the student must attend a major portion of the class when it is next offered. No student may re-enroll in any course in which he/she has received an "I" until that "I" has been converted to a grade other than "I," i. e., "A," "B," "C," "D," "F," "CR," or "NC." In such cases, the instructor must assign a grade of "A," "B," "C," "D," "F," "CR," or "NC" based on the available assessments of that student's performance. It is the responsibility of the student with an "I" to bring pertinent information to the attention of the instructor and to determine from the instructor the remaining course requirements that must be satisfied to remove the "Incomplete." A final course grade is assigned when that work has been completed and evaluated. An "I" must normally be made up within one calendar year immediately following the end of the term during which it was assigned. This limitation prevails whether or not the student maintains continuous enrollment. Failure to complete the assigned work will result in an "I" being converted to an "F," except as noted in item 3 below. An extension of time may be granted for contingencies such as military service or documented, serious health or personal problems.
The conditions for removal of the "Incomplete" shall be documented by the instructor on an "Assignment of Incomplete Grade" form. This form shall include a statement of:
• 1. All work completed in the course, the grades assigned for that work, and the percentages of the final course grade accounted for by each item;
• 2. The work not completed and the percentage that each uncompleted assignment will count toward the final course grade; and
• 3. The final course grade the instructor will assign if the course requirements are not completed within one calendar year, or a shorter period as specified on the form, immediately following the term in which the "I" was assigned, without respect to continuous enrollment of the student during this period.
•
If clear percentages for assignments cannot be delineated, instructors shall explain any special conditions for determining final course grades for work wholly or partially made up.
Report in Progress
"RP" - "Report in Progress." The "RP" symbol is used in connection with courses requiring multiple enrollment (i.e., that extend beyond one academic term). It indicates that work is in progress but that assignment of a final course grade must await completion of additional work. Re-enrollment is permitted prior to assignment of a final course grade provided the cumulative units attempted do not exceed the total number applicable to the student's educational objective.
Work is to be completed within one calendar year immediately following the end of the term during which it was assigned except for graduate degree theses. If the "RP" symbol is not replaced by a final course grade within the specified time period or prior to the student's declared graduation date, it will be changed to a "W." An "RP" symbol cannot be replaced by an "I" (Incomplete) symbol; an "I" is not a final course grade.
Withdrawal
“W” - “Withdrawal”. The symbol "W" indicates that the student was permitted to drop a course after the second week of instruction with the approval of the instructor and appropriate campus official. It carries no connotation of quality of student performance and is not used in calculating grade point average.
Students are held responsible for completion of every course in which they register or for withdrawing during the first two weeks of a regular semester (13% of non-standard session) of classes from courses that they do not intend to complete. Application for withdrawal from CSULB or from a class must be officially filed by the student with Enrollment Services whether the student has ever attended the class or not; otherwise, the student will receive a grade of "WU" (unauthorized withdrawal) in the course.
Regulations governing the refund of student fees in the California State University system are prescribed by the CSU Board of Trustees; see California Code of Regulations, Title 5, Education, Section 41802.
Unauthorized Withdrawal
“WU” - “Unauthorized Withdrawal”. The symbol “WU” indicates that an enrolled student did not complete course requirements but did not withdraw from the course. It is used when, in the opinion of the instructor, completed assignments or course activities or both were insufficient to make normal evaluation of academic performance possible (letter grades “A,” “B,” “C,” “D,” “F”, or an “I”). Instructors of record must report the last known date of attendance for all students who receive a “WU.” A student who receives a “WU” may not complete additional work and have the “WU” changed to a letter grade. In courses that are graded “Credit/No Credit” or in cases where the student has elected “Credit/No Credit” evaluation, use of the symbol “WU” is inappropriate and “NC” must be used instead. For purposes of grade point averages a “WU” is equivalent to an “F.”
Academic Probation and Disqualification
For purposes of determining eligibility to remain at the University, both quality of performance and progress toward the student's objective will be considered. Eligibility will be determined by use of grade points and grade-point average.
Students who are enrolled in a graduate degree program in conditionally classified or classified standing will be subject to academic probation if they fail to maintain a cumulative grade-point average of at least 3.0 (as defined earlier under General Regulations Governing the Master's Degree) in all units attempted subsequent to admission to the degree program.
Every graduate student who has been advanced to candidacy must maintain a cumulative grade-point average of 3.0 and a grade-point average of 3.0 in all courses applicable to the degree. Candidacy for an advanced degree may be revoked if a student's cumulative grade-point average falls below 3.0 at any time. Students who become subject to dismissal from an advanced degree program will be notified of the action taken by the college associate dean for graduate studies or the Vice Provost for Academic Affairs and Dean of Graduate Studies or his/her designee.
Graduate and post-baccalaureate students are subject to disqualification if while on probation they fail to earn grades of sufficient quality to remove themselves from probationary status. Disqualification will bar such students from any further enrollment at CSULB.
No student who is on academic probation may be granted a master’s degree.
Policy Regarding Academic Disqualification
The MSHCA program is structured to avoid having to disqualify a student from the program for academic reasons. However, when prevention efforts have not been successful, students may be disqualified from the program.
Academic Disqualification Based on Grades
Every graduate student who has been advanced to candidacy must maintain a cumulative grade-point average of 3.0 and a grade-point average of 3.0 in all courses applicable to the degree. If a student’s GPA falls below a 3.0 grade-point average, they will be placed on academic probation.
Once placed on academic probation, a student is given two semesters to bring his/her GPA to a minimum of 3.0. Only grades earned at CSULB in the major can offset a GPA deficiency. Students unable to achieve a 3.0 GPA will be disqualified from the program and prevent further enrollment at CSULB.
Please note that students who have less than a 3.0 GPA cannot register HCA 698B or HCA 698 until they raise their GPA above 3.0.
Administrative Academic Probation (Currently under consideration for approval)
A graduate student may be placed on administrative academic probation by action of appropriate campus official for the following reasons:
1. A student receives a “D” or lower in any graduate level course.
2. A student receives a GPA below a 3.0 in the first semester/quarter of the graduate program.
3. Repeated failure to progress toward the program degree (when failure appears to be due to circumstances within the control of the student);
4. Failure to comply, after due notice, with academic requirements or regulations (e.g. admission agreements, failure to complete prerequisite courses, graduate academic requirements, GWAR regulations, or completion of project).
5. Repeated failure to progress toward the program degree (when failure appears to be due to circumstances within the control of the student);
6. Failure to comply, after due notice, with academic requirements or regulations (e.g. admission agreements, failure to complete prerequisite courses, graduate academic requirements, GWAR regulations, or completion of project).
Administrative Academic Disqualification
A graduate student who has been placed on administrative academic probation may be disqualified from the program if:
1. The conditions for removal of administrative academic probation are not met with in specified time;
2. The student is put on academic probation while on administrative academic probation;
3. The student is placed on administrative academic probation for a second time.
Classroom Attendance
Classroom participation is one of the necessary and important means of learning and in many classes is essential to the educational objectives of the course. The Health Care Administration Program supports optimizing in-class time to facilitate student learning through participation in discussions, exercises and lab time. Since attendance is necessary for class participation, attendance will be incorporated into students’ overall grade for courses. Participation will account for 15% of the overall course grade. This is in a manner consistent with the CSULB policy on attendance:
Registration
Traditional graduate students may enroll in classes via "MyCSULB" starting on the enrollment appointment day assigned by the University through the first two weeks of the fall and spring semesters. During the third week of the semester written permission on a Late Registration Request form is required from the instructor and a stamp of approval is required from the department. Late registration requests will be considered during the fourth week of instruction with the payment of a missed deadline fee.
Students receiving instructor or department "permission" to add classes via MyCSULB or who have been added to an instructor's wait list or roster must still complete the add procedures by the dates listed each semester. No request to add classes will be considered after the fourth week of the semester unless there is a verifiable technical error.
Accelerated students will register for class in person through CCPE or by telephone. Registration information will be sent to you through email by the accelerated program coordinator a month before classes begin.
Students are not permitted to attend any class for which they have not officially registered.
Note: Students must complete the procedures for official enrollment in classes. Instructors, advisors and departments cannot add students into classes.
Graduate Enrollment Policies
Applicants with a baccalaureate degree may gain admission to CSULB as a graduate student with either conditionally classified or classified status. Once admitted to CSULB in a graduate degree program, a student retains catalog rights for both the general university requirements and the specific requirements of the degree program unless the student breaks continuous enrollment. Breaking continuous enrollment severs catalog rights for both the university and program.
Continuous enrollment is defined as attendance in regular session each fall and spring semester of the college year for the traditional program and fall, winter, spring and summer for the accelerated program.
Students who break continuous enrollment are not guaranteed readmission to the program, and if readmitted, lose their residency credit (courses they may apply to the degree), and their catalog rights. Loss of residence units means there is not guarantee that their previous work may apply to the degree requirements upon readmission to the program.
Educational Leave of Absence
Any registered students in good academic standing who have completed one semester and earned units, may request an educational leave of absence. “The minimum initial leave will be one full semester; the maximum will be one calendar year. A student may request in writing, in advance, an extension of the leave. Under no circumstances will the total number of approved educational leaves exceed two, nor will the duration of approved educational leaves extend beyond two calendar years”
A student who requests an Educational Leave shall complete an Application for Educational Leave Form in the semester before the leave is effective. A student may also request an Educational Leave during the semester of the intended leave but will be subject to a late filing fee. The completed Application for Educational Leave Form is to be submitted for approval to the Department Chair.
Students returning from an approved educational leave are not required to submit an application form for readmission. Students returning from an absence for which an educational leave was appropriate but not approved in advance must apply for readmission to the university and pay the reapplication fee.
An educational leave presupposes no expenditure of University resources or faculty and staff time in behalf of the student during the period of the leave. In addition, no computer facilities, no library privileges and no student services are available to a student on educational leave.
The period of an educational leave is counted in the calculation of elapsed time under the regulations governing the maximum time period for completion of MS degree requirements (seven years). For the period of educational leave the student’s rights under the “Election of Regulations” rule are preserved, maintaining the right of the student to elect regulations as if he/she had maintained continuous attendance.
Interruption of Continuous Residency Leading to Withdrawal from the University
Interruption of residency occurs when a graduate student fails to enroll in the minimum number of units (enrollment in one unit of coursework meets the requirement) in each semester following the first semester of graduate study and continuing through the semester of graduation. If a student completes no courses at CSULB for one or more semesters after admission to the graduate program, they have broken enrollment. The student will be required to reapply for admission to the University if the student wishes to resume their graduate study.
“If a student wishes to resume graduate study after withdrawal, the student must reapply to the University and the graduate program. If admitted, the student must be re-advanced to candidacy and the department or college may determine that the student’s graduate program should be changed”
University Requirements for a Master’s Degree
The receipt of a master's degree involves four major steps:
1. Admission to CSULB and the academic unit granting the degree (department, college, etc.) as either a conditionally classified or classified graduate student;
2. Completion of the requirements to achieve classified status if admitted in conditionally classified status;
3. Preparation of a program of study and advancement to candidacy; and
4. Fulfillment of all remaining requirements for the degree, major, and option, if any, resulting in graduation.
For more information, please see University Regulations Governing the Master’s Degree.
Graduate Standing - Conditionally Classified
Admission to Conditionally Classified Standing: Applicants who show promise of success but who have deficiencies in prerequisite preparation which, in the opinion of the program faculty, can be met by specified additional preparation, including qualifying examinations, may be offered admission with a Graduation Standing of "Conditionally Classified" on a space available basis. The academic unit granting the degree must notify the applicant of the specific preparation required including minimum grades and the time frame for completion within two weeks of the University offer of admission. Prerequisites should normally be completed in two semesters. Requests to allow a student longer than two semesters must be approved in advance by the Dean of Graduate Studies.
Graduate Standing -– Classified
Admission to Classified Standing: Applicants, who satisfactorily meet the professional, personal, scholastic, and other standards for admission to the graduate degree curriculum, including qualifying examinations, are admitted with a Graduate Standing of "Classified."
Academic unit(s) granting the degree(s) are required to monitor the progress of students in "Conditionally Classified" status each term. Upon the successful completion of the identified preparation, the academic unit granting the degree must notify Enrollment Services and the student that they have earned a Graduate Standing of "Classified." If the student fails to complete the required preparation within the timeframe established, the student may be immediately dismissed from the program. The academic unit granting the degree may grant additional time based on special circumstances with the approval of the Dean of Graduate Studies. The academic unit granting the degree must notify the student and Enrollment Services of the decision to dismiss for failure to achieve "Classified Standing" in a timely manner.
Graduate Writing Assessment Requirement (GWAR)/Writing Proficiency Exam (WPE)
Graduate students who earned a bachelor's degree from a U.S. college or university are considered to have met the GWAR, and do not need to take the WPE. Exemptions for such graduate students are automatically noted in the student’s records.
Graduate students who are not exempt are required to take the WPE in their first semester of enrollment and to follow the appropriate pathway based on their WPE score. The new policy requires that students who are not exempt from the WPE must begin their pathway within two semesters of taking the WPE and must enroll in an appropriate pathway course each semester until they have satisfied the GWAR.
Registration holds may be placed on students who fail to comply with timely completion of the GWAR requirements.
The GWAR needs to be met in order to advance to candidacy, the first step to be considered for graduation. Here is the link for more information on the GWAR requirement:
Time Limit for Completion of Degree
In accordance to University policies, all requirements for the master’s degree, including all coursework on the student’s approved program of study must be completed within seven (7) years. The time limit commences with the semester of the earliest course used on the student’s program of study.
Advancement to Candidacy
Advancement to candidacy signifies the approval of a plan of study by the student’s major department and the college. This occurs once you have successfully completed:
• Successfully completed all pre-requisites as noted in admission letter
• Fulfillment of the GWAR.
• 6 units of graduate study with a minimum of 3.0 GPA
Advancement to candidacy must be done one semester prior to graduation. You cannot advance and graduate in the same semester.
Graduation Filing
The deadline to file for spring graduation is October 15th of the previous year (fall semester). To file for graduation you will first make an appointment with your advisor for a grad check. Then complete the request to graduate form. The form is available on line. You will take the completed form along with a check for $45 to Brotman Hall. If you file late, there is a $10 late fee. For more information, please see:
Graduate Studies 700
Students must be registered either in a course or in GS 700 for every semester until the completion of their degree. Registration in Graduate Studies 700 (GS 700) is restricted to graduate students who have completed all their course work except the project (thesis). The student must have been advanced to candidacy, and have departmental and college approval.
The Health Care Administration program limits students to 2 semesters of GS 700. The student will sign a contract with the department agreeing to complete their project within an agreed upon time limit which may be less than the 2 semester limit. Contracts to complete the project are also retained in the CHHS Dean’s office. Students who do not complete within the contracted time frame may be required to repeat the project course or possibly dismissed from the program. GS700 is granted only in unusual circumstances. Approval of the graduate advisor is required before students are allowed to enroll in GS700.
Registration is also required in winter or summer session if that is when a student plans to graduate. Application forms are available at CCPE and the department office and must be signed by the department chair. Although no unit credit is added to the student’s program or transcript, the course is considered as one unit of concurrent enrollment credit for fee payment purposes.
REMINDER: Students who fail to register for at least one course or GS700 at CSULB each semester, without filing an approved request for an educational leave of absence, will be withdrawn from the graduate degree program. For more information, please see:
Academic Work Load
A full time graduate student is one who takes 9 units of course work per semester. Students wishing to take more than 9 units of course should discuss it with their advisor. The maximum amount of units a graduate student may take is 18 units per semester. Attending full time you should complete your degree in approximately 2 years. Part-time students must finish within 7 years of the date admitted into the program. For more information, please see:
Thesis/Project Guidelines FAQ
All Thesis/Projects are required to go through the library process for submission and publication. The deadlines for students to turn in their perfect or near perfect manuscripts (final copy) to the Library Thesis and Dissertation Office are posted on the library web site, Thesis & Dissertation section:
Upon submission to the library, you will be notified by the library to pick up your manuscript approximately one week later, either for corrections or to proceed to the publication process. Should you be required to make changes to the document, you will have two weeks from the date you pick up the document to make changes and return it to the library for review. Should no further changes be required, you will continue to the publication process.
Publication is handled by the copy center located in the university bookstore. You will submit your library approved document to the copy center for publishing (Open Access), microfilm, department copy** and a personal copy (optional). There is no longer a requirement to provide a bound copy to the library. The rough cost of publishing and microfilm is approximately $200 paid to the copy center.
For additional information follow this link to the Thesis and Dissertation Home Page
MyCSULB
MyCSULB is the portal utilized by students to ensure the University has the correct contact information (phone, e-mail etc.) and is useful in viewing unofficial transcripts, obtaining proof of enrollment and financial aid awards and disbursements. MyCSULB may be accessed from the main CSULB website (csulb.edu). You will need your student id number and password (created at initial login).
Record Keeping
It is recommended that students retain a copy of all official paperwork from the University and Department. Students should also keep a copy of all coursework documents that may prove useful at a later time.
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