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ACTIVITY 4: ELEMENT 3 LO3 3573780619125NON-VERBAL COMMUNICATIONSIn business it is likely that you will come across people from other countries and cultures. It is particularly important to understand how body language and gestures can mean different things to different cultures. An inappropriate gesture may cause offence. PART ONE“You never get a second chance to make a first impression” – Will RogersYour initial greeting can have a significant impact on the success or failure of your business meeting. It is important to find out who you are meeting and where they are from.Investigate the generally appropriate greeting when meeting people from the other countries and cultures in a business setting for the first time. Start with countries where you already know the relevant greeting and then research other countries online until you have a total of ten countries/cultures.CountryAppropriate greetingPART TWOChoose one of the countries/cultures above and prepare a short presentation (you may use MS PowerPoint if you wish) to inform other learners about the appropriate non-verbal communication in terms of:Eye contactPersonal contact and handshakingHand signals and gesturesFacial expressions. ................
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