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Skills Framework for RetailProgrammes that broaden or deepen specific skills and knowledgefor the various job roles in the sectorRetail OperationsJob Role:Sales Supervisor/Brand SupervisorFull Qualification ProgrammesProvidersWSQ Advanced Certificate in RetailLighthouse Global Training and Consultancy Pte. Ltd.WSQ Advanced Certificate in RetailSingapore Institute Of Retail Studies (SIRS)Technical Skills and Competencies (TSC)CategoryTitleProficiency LevelModular ProgrammesProvidersSolve Problems and Make Decisions at Supervisory LevelAbsolute Kinetics Consultancy Pte LtdSolve Problems and Make Decisions at Supervisory LevelAvanta Global Pte. Ltd.Solve Problems and Make Decisions at Supervisory LevelCapelle Academy Pte. Ltd.Solve Problems and Make Decisions at Supervisory levelCbm Pte. Ltd.ES WSQ Solve Problems and Make Decisions atCivil Service CollegeSupervisory Level (Level 3)Solve Problems and Make Decisions at Supervisory LevelComat Training Services Pte LtdWSQ Solve Problems and Make Decisions at SupervisoryEagle Infotech Consultants Pte LtdLevelSolve Problems and Make Decisions at Supervisory LevelE-Square Communication & Management Training ConsultancySolve Problems and Make Decisions at Supervisory LevelEver Safe Consultants Pte. Ltd.Effective Problem Solving and Decision MakingEverest Innovation Pte. Ltd.Solve Problems and Make Decisions at Supervisory LevelGreensafe International Pte. Ltd.ES WSQ Systematic Problem Solving and Decision MakingIntegrated Learning Systems Pte Ltd(Supevisory Level)ES-ACE-302G-1 Solve Problems and Make Decisions atKaplan ProfessionalSupervisory LevelSolve Problems and Make Decisions for SupervisorsLighthouse Global Training and Consultancy Pte. Ltd.Analytical, ConceptualProblem Identification3Solve Problems and Make Decisions at Supervisory LevelMendaki Social Enterprise Network Singapore Pte. Ltd.and EvaluativeSolve Problems and Make Decisions at Supervisory LevelNanyang PolytechnicSolve Problems and Make Decisions at Supervisory LevelNgee Ann PolytechnicSolve Problems and Make Decisions at Supervisory LevelNTUC LearningHub Pte. Ltd.(ES-ACE-302G-1)Solve Problems and Make Decisions at Supervisory LevelPharmaceutical Society of SingaporeSolve Problems and Make Decisions at Supervisory LevelService Quality Centre Pte. Ltd.Solve Problems and Make Decisions at Supervisory LevelSingapore Institution of Safety Officers (Siso) TheSolve Problems and Make Decisions at Supervisory LevelSingapore National Employers FederationSolve Problems and Make Decisions at Supervisory LevelSingapore PolytechnicSolve Problems and Make Decisions at Supervisory LevelSSA Consulting Group Pte. Ltd.Solve Problems and Make Decisions at Supervisory LevelST Electronics (E-Services) Pte. Ltd.Solve Problems and Make DecisionsThe Singapore Contractors Association LimitedSolve Problems and Make Decisions at Supervisory LevelTraining Vision Institute Pte. Ltd.Solve Problems and Make Decisions at Supervisory LevelTrillion Training (S) Pte LtdSolve Problems and Make Decisions at Supervisory LevelU-Training Centre Pte. Ltd.Business ContinuityCrisis Management3CM-360 Implementing a Crisis Management PlanBCMI Pte. Ltd.ManagementES WSQ Foster Team Adaptability (Level 3)Civil Service CollegeWSQ Foster Team AdaptabilityEagle Infotech Consultants Pte LtdFoster Team AdaptabilityImage Institute Of Learning And Development Pte. Ltd.Foster Team AdaptabilityImage International (S) Pte. Ltd.ES-PMD-304G-1 Foster Team AdaptabilityKaplan ProfessionalCopyright 2017 ? SkillsFuture Singapore. All rights reserved. Version 1.1.1Change ManagementAdapt To Change3Foster Team AdaptabilityMendaki Social Enterprise Network Singapore Pte. Ltd.Foster Team AdaptabilityNTUC LearningHub Pte. Ltd.Foster Team AdaptabilityService Quality Centre Pte. Ltd.Foster Team AdaptabilitySingapore National Employers FederationFoster Team AdaptabilitySSA Consulting Group Pte. Ltd.Foster Team AdaptabilityTraining Vision Institute Pte. Ltd.Fundamentals of the Personal Data Protection Act (PDPA)Everest Innovation Pte. Ltd.An Introduction to the Fundamentals of the Personal DataFY Institute of Technology (Singapore) Pte. Ltd.Protection Act for Non-Legal PersonnelFundamentals of the Personal Data Protection ActInstitute of Singapore Chartered AccountantsFundamentals of the Personal Data Protection ActKaplan ProfessionalBM WSQ-Fundamentals of The Personal Data ProtectionLithan Academy Pte. Ltd.ActAn Introduction to the Fundamentals of the Personal DataNanyang PolytechnicProtection Act for Non-Legal PersonnelFundamentals of the Personal Data Protection Aact -Facilitate Compliance with Legislative and RegulatoryNgee Ann PolytechnicCorporate GovernanceCompliance with LegalRequirements3Fundamentals of the Personal Data Protection ActNTUC LearningHub Pte. Ltd.and PoliciesRegulationsFundamentals of the Personal Data Protection ActSingapore Academy of LawComplying with the Personal Data Protection Act (PDPA) -Singapore Chinese Chamber Institute of Businessthe Why, What and How (in Chinese)Fundamentals of the Personal Data Protection ActSingapore Chinese Chamber Institute of BusinessFundamentals of the Personal Data Protection ActSingapore Institute of ManagementComply with Legal Requirements in the Work PlaceSingapore Institute of Retail StudiesWSQ An Introduction to the Fundamentals of the PersonalSingapore Media Academy Private LimitedData Protection Act for Non-Legal PersonnelFundamentals of the Personal Data Protection ActSingapore National Employers FederationWSQ Fundamentals of the Personal Data Protection ActSingapore PolytechnicManage A Diverse Service EnviromentAndalus Corporation Pte LtdHarness Diversity for Service Excellence (Version B)Capelle Academy Pte. Ltd.Manage a Diverse Service EnvironmentCivil Service CollegeManage a Diverse Service EnvironmentKaplan ProfessionalSupervise Retail StaffLighthouse Global Training And Consultancy Pte. Ltd.Manage A Diverse Service EnvironmentLoyal Reliance Pte. Ltd.Manage a Diverse Service EnvironmentMendaki Social Enterprise Network Singapore Pte. Ltd.People and Relationship3WSQ Manage a Diverse Service EnvironmentNTUC LearningHub Pte. Ltd.ManagementDiversity Star CoachROHEI Corporation Pte. Ltd.WAVE Service TeamsSentosa Leisure Management Pte. Ltd.Manage a Diverse Service EnvironmentService Quality Centre Pte. Ltd.Cultivate and Manage Service PerformanceSingapore Chinese Chamber Institute of BusinessManage a Diverse Service EnvironmentSingapore Institute Of Retail Studies (SIRS)Mentorship - Culture, Not a PersonSingapore Institute Of Retail Studies (SIRS)Supervise Retail Staff.Singapore Institute Of Retail Studies (SIRS)Manage a Diverse Service EnvironmentTraining Vision Institute Pte. Ltd.From Moments to Memories (Version B)Capelle Academy Pte. Ltd.WSQ Certified Service Professional Programme - Version BCapelle Academy Pte. Ltd.Workplace Training for Respond to Service ChallengesCareTech168 LLPCertified Service Professional Version 2 (Classroom)Civil Service CollegeHandling Service TriggersIMPACT Management Seminars Pte LtdRespond to Service ChallengesInstitute of Estate Agents, SingaporeRespond to Service ChallengesKaplan ProfessionalCertified Service Professional (Version 2 Track 2)Kaplan ProfessionalWSQ Workplace Training for "Respond to ServiceLeacov Singapore Pte. Ltd.Challenges"Respond to Service ChallengesLighthouse Global Training And Consultancy Pte. Ltd.Respond to Service ChallengesLoyal Reliance Pte. Ltd.Certified Service Professional (Version 2 Track 2).Mendaki Social Enterprise Network Singapore Pte. Ltd.Certified Service Professional (CSP) Version 2NTUC LearningHub Pte. Ltd.Service Challenges1WSQ Respond to Service ChallengesNTUC LearningHub Pte. Ltd.Certified Service ProfessionalROHEI Corporation Pte. Ltd.Service Mastery: Handling Difficult CustomersROHEI Corporation Pte. Ltd.Certified Service Professional (Version 2)Service Quality Centre Pte. Ltd.Respond to Service ChallengesService Quality Centre Pte. Ltd.Certified Service Professional (CSP) Version 2Singapore Chinese Chamber Institute of BusinessRespond to Service ChallengesSingapore Chinese Chamber Institute of BusinessRespond to Service ChallengesSingapore Institute Of HospitalityCertified Service Professional Programme - CSP2Singapore Institute Of Retail Studies (SIRS)Respond to Service ChallengesSingapore Institute Of Retail Studies (SIRS)SVCF WSQ Certified Service ProfessionalSingapore National Employers FederationThe Art of Responding to Customer Service ChallengesSingapore National Employers FederationCopyright 2017 ? SkillsFuture Singapore. All rights reserved. Version 1.1.2Respond to Service ChallengesStudyworks Pte. Ltd.Certified Service Professional (CSP) Version 2Training Vision Institute Pte. Ltd.Respond to Service ChallengesTraining Vision Institute Pte. Ltd.Respond to Service ChallengesXprienz Pte. Ltd.Coach for Service PerformanceAndalus Corporation Pte LtdCoach for Service Performance (Optimising PerformanceBeacon Consulting Pte LtdThrough Coaching)Coach for Service PerformanceCA INTERNATIONAL COLLEGE PTE. LTD.The Service Coach (Version B)Capelle Academy Pte. Ltd.Coach for Service PerformanceCivil Service CollegeCoach for Service PerformanceDSI Academy Pte. Ltd.7 Steps to Effective CoachingImpact Management Seminars Pte LtdCoach for Service PerformanceKaplan ProfessionalCoach for Service PerformanceMendaki Social Enterprise Network Singapore Pte. Ltd.WSQ Coach for Service PerformanceNTUC LearningHub Pte. Ltd.Service Coaching3Coach for Service PerformancePharmaceutical Society of SingaporeAuthentic Coaching Strategies to Build Trust & ResultsROHEI Corporation Pte. Ltd.Diversity Star CoachROHEI Corporation Pte. Ltd.WAVE Service CoachesSentosa Leisure Management Pte. Ltd.Coach for Service PerformanceService Quality Centre Pte. Ltd.Cultivate and Manage Service PerformanceSingapore Chinese Chamber Institute of BusinessCoach for Service PerformanceSingapore Institute Of Retail Studies (SIRS)Coach for Service PerformanceSingapore National Employers FederationCoach for Service PerformanceSingapore Training & Development Association (STADA)Coach for Service PerformanceTraining Vision Institute Pte. Ltd.Customer ExperienceCoach for Service PerformanceWilliam Angliss Institute Pte. Ltd.Establish Relationship for Customer ConfidenceAndalus Corporation Pte LtdEstablish Relationships for Customer Confidence (VersionCapelle Academy Pte. Ltd.B)UP! Your Service: Increasing Customer Loyalty (Version B)Capelle Academy Pte. Ltd.Establish Relationships for Customer ConfidenceCenter for Competency-Based Learning and Development Pte.Ltd.Establish Relationships for Customer ConfidenceCivil Service CollegeEstablish Relationships for Customer ConfidenceDSI Academy Pte. Ltd.WSQ Establish Relationships for Customer ConfidenceEagle Infotech Consultants Pte LtdBuilding Rapport to Create Selling OpportunitiesImpact Management Seminars Pte LtdEffective Customer Service Skills (Building RapportImpact Management Seminars Pte LtdModule)Establish Relationships for Customer ConfidenceINTEGRATED TRAINING CONSULTANTS PTE. LTD.Service Excellence3Establish Relationships for Customer ConfidenceKaplan ProfessionalEstablish Relationship for Customer ConfidenceLoyal Reliance Pte. Ltd.Establish Relationships for Customer ConfidenceMendaki Social Enterprise Network Singapore Pte. Ltd.WSQ Establish Relationships for Customer ConfidenceNTUC LearningHub Pte. Ltd.Establish Relationships for Customer ConfidenceROHEI Corporation Pte. Ltd.Establish Relationships for Customer ConfidenceService Quality Centre Pte. Ltd.Role Modelling to Establish Customer RelationshipSingapore Chinese Chamber Institute of BusinessEstablish Relationships for Customer ConfidenceSingapore Institute Of Retail Studies (SIRS)WSQ SE: Establish Relationships for Customer ConfidenceSingapore National Employers FederationEstablish Relationship for Customer ConfidenceTraining Masters Workforce Institute Pte LtdEstablish Relationships for Customer ConfidenceTraining Vision Institute Pte. Ltd.Establish Relationships for Customer ConfidenceWilliam Angliss Institute Pte. Ltd.Manage Service PerformanceAndalus Corporation Pte LtdThe Service Coach (Version B)Capelle Academy Pte. Ltd.Manage Service PerformanceCivil Service CollegeManage Service PerformanceKaplan ProfessionalService Information and3Manage Service PerformanceMendaki Social Enterprise Network Singapore Pte. Ltd.ResultsWSQ Manage Service PerformanceNTUC LearningHub Pte. Ltd.Manage Service PerformanceService Quality Centre Pte. Ltd.Manage Service Operations and PerformanceSingapore Chinese Chamber Institute of BusinessManage Service PerformanceTraining Vision Institute Pte. Ltd.Manage Service PerformanceWilliam Angliss Institute Pte. Ltd.Foster Service InnovationCapelle Academy Pte. Ltd.WSQ Service DesignInstitute of Systems Science, NUSFoster Service InnovationKaplan ProfessionalService Innovation3WSQ Foster Service InnovationNTUC LearningHub Pte. Ltd.Foster Service InnovationService Quality Centre Pte. Ltd.Foster Service InnovationSingapore Chinese Chamber Institute of BusinessFoster Service InnovationSingapore National Employers FederationFoster Service InnovationTraining Vision Institute Pte. Ltd.Role Model The Service VisionAndalus Corporation Pte LtdRole Model the Service Vision (Version B)Capelle Academy Pte. Ltd.Role Model the Service VisionCivil Service College-64135-9289415Copyright 2017 ? SkillsFuture Singapore. All rights reserved. Version 1.1.3Role Model the Service VisionKaplan ProfessionalCoordinate Interaction with CustomersLighthouse Global Training and Consultancy Pte. Ltd.Service Leadership3Role Model the Service VisionMendaki Social Enterprise Network Singapore Pte. Ltd.WSQ Role Model the Service VisionNTUC LearningHub Pte. Ltd.Role Model the Service VisionService Quality Centre Pte. Ltd.Role Modelling to Establish Customer RelationshipSingapore Chinese Chamber Institute of BusinessCoordinate Interaction with CustomersSingapore Institute of Retail StudiesRole Model the Service VisionSingapore National Employers FederationRole Model the Service VisionTraining Vision Institute Pte. Ltd.Manage Operations for Service ExcellenceAndalus Corporation Pte LtdManage Service Operations (Version B)Capelle Academy Pte. Ltd.Manage Operations for Service ExcellenceCivil Service CollegeManage Operations for Service ExcellenceKaplan ProfessionalSupervise Retail OperationsLighthouse Global Training and Consultancy Pte. Ltd.Manage Operations for Service ExcellenceMendaki Social Enterprise Network Singapore Pte. Ltd.Service Planning and3WSQ Manage Operations for Service ExcellenceNTUC LearningHub Pte. Ltd.ImplementationManage Operations for Service ExcellenceService Quality Centre Pte. Ltd.Manage Service Operations and PerformanceSingapore Chinese Chamber Institute of BusinessSupervise Retail OperationsSingapore Institute of Retail StudiesManage Operations for Service ExcellenceSingapore Institute Of Retail Studies (SIRS)Supervise Retail OperationsThe Retail Academy of Singapore Pte. Ltd.Manage Operations for Service ExcellenceTraining Vision Institute Pte. Ltd.Manage Operations for Service ExcellenceWilliam Angliss Institute Pte. Ltd.Personal ManagementLead and Influence PeopleCapelle Academy Pte. Ltd.Personal Effectiveness3and DevelopmentDeveloping Self Effectiveness for Business PerformanceSingapore Institute of Management (SIM)Store Facilities and3Supervise Housekeeping StandardsLighthouse Global Training And Consultancy Pte. Ltd.HousekeepingSupervise Housekeeping Standards.Singapore Institute Of Retail Studies (SIRS)Store Security Policy3Maintain Store SecurityLighthouse Global Training And Consultancy Pte. Ltd.Maintain Store Security.Singapore Institute Of Retail Studies (SIRS)Maintain Workplace Safety and Health Policies andBuilding and Construction AuthorityProceduresWorkplace Safety and Health-SupervisoryCenter for Competency-Based Learning and Development Pte.Ltd.Maintain Workplace Safety and Health Policies andCentre For Urban Greenery And EcologyProceduresWorkplace Safety and Health - Supervisory LevelE-Square Communication & Management Training ConsultancyMaintain Workplace Safety and Health Policies andFocus Learning Centre Pte. Ltd.ProceduresMaintain Workplace Safety and Health Policies andGreensafe International Pte. Ltd.ProceduresMaintain Workplace Safety and Health Policies andIntegrated Training Consultants Pte. Ltd.ProceduresES-JS-301G-1 Maintain Workplace Safety and HealthKaplan ProfessionalPolicies and ProceduresWorkplace Safety & Health (Supervisory)Ngee Ann PolytechnicWorkplaceMaintain Workplace Safety and Health Policies andNTUC LearningHub Pte. Ltd.Housekeeping, SafetyProcedures (ES-JS-301G-1)and SecurityWSQ Maintain Workplace Safety and Health Policies andNTUC LearningHub Pte. Ltd.ProceduresWorkplace Safety and Health3Maintain Workplace Safety and Health Policies andPharmaceutical Society of SingaporeProcedures (Supervisory)Maintain Workplace Safety and Health Policies andService Quality Centre Pte. Ltd.ProceduresWSQ Maintain Workplace Safety and Health Policies andSingapore Media Academy Private LimitedProceduresMaintain Workplace Safety & Health Policies andSingapore National Employers FederationProceduresWorkplace Safety and Health-Supervisory 1Singapore PolytechnicMaintain Workplace Safety and Health Policies andSSA Consulting Group Pte. Ltd.ProceduresMaintain Workplace Safety and Health Policies andST Electronics (E-Services) Pte. Ltd.ProceduresMaintain Workplace Safety and Health Policies andThe Singapore Contractors Association LimitedProceduresMaintain Workplace Safety and Health Policies andTraining Masters Workforce Institute Pte LtdProceduresMaintain Workplace Safety & Health Policies & ProceduresTraining Vision Institute Pte. Ltd.Maintain Workplace Safety and Health Policies andTropifame Floral Design School Pte. Ltd.ProceduresGeneric Skills and Competencies (GSCs)TitleProficiency LevelModular ProgrammesProvidersFacilitate Effective Communication and Engagement at theAbsolute Kinetics Consultancy Pte LtdWorkplaceDevelop SelfBootstrap Pte LtdCopyright 2017 ? SkillsFuture Singapore. All rights reserved. Version 1.1.4People Leadership ProgramCapelle Academy Pte LtdLeading through PeopleCapelle Academy Pte LtdManage SelfCharles Mann Training and Consultancy Pte LtdFacilitate Effective Communication and Engagement at theComat Training Services Pte LtdWorkplaceLead Workplace Communication and EngagementEben Consultants (Far East) Pte LtdFacilitate Effective Communication and Engagement at theE-Square Communication and Management TrainingWorkplaceConsultancyDecision Making & Self MasteryEverest Innovation Pte LtdBe an Achiever: Manage SelfImage Institute of Learning and Development Pte LtdES WSQ Effective Interactive and RelationshipIntegrated Learning Systems Pte LtdManagement (Supervisory)ES-IP-301G-1 Facilitate Effective Communication &Kaplan ProfessionalEngagement at the WorkplaceES-IP-401G-1 Lead Workplace Communication andKaplan ProfessionalEngagementManage SelfKaplan ProfessionalDevelop SelfKaplan ProfessionalFacilitate Effective Communication and Engagement at theMendaki Social Enterprise Network Singapore Pte LtdWorkplaceManage SelfMendaki Social Enterprise Network Singapore Pte LtdDevelop SelfMendaki Social Enterprise Network Singapore Pte LtdFacilitate Effective Communication and Engagement at theNanyang PolytechnicWorkplaceFacilitate Effective Communication and Engagement at theNgee Ann PolytechnicWorkplaceLead Workplace Communication and EngagementNgee Ann PolytechnicFacilitate Effective Communication and Engagement at theNTUC LearningHub Pte LtdCommunicationIntermediateWorkplace (ES-IP-301G-1)Lead Workplace Communication and Engagement (ES-IP-NTUC LearningHub Pte Ltd401G-1)Manage SelfNTUC LearningHub Pte LtdDevelop Self powered by John MaxwellNTUC LearningHub Pte LtdFacilitate Effective Communication and Engagement at thePSB Corporation Pte LtdWorkplaceManage SelfRaffles Skills Lab International Training Centre Pte LtdManage SelfSeraphCorp Institute Pte LtdDevelop SelfSeraphCorp Institute Pte LtdFacilitate Effective Communication and Engagement at theService Quality Centre Pte LtdWorkplaceLead Workplace Communication and EngagementService Quality Centre Pte LtdManage SelfSingapore Chinese Chamber Institute of BusinessDevelop SelfSingapore Chinese Chamber Institute of BusinessDeveloping Self Effectiveness for Business PerformanceSingapore Institute of ManagementThe Facilitative Leader of Self-Managed TeamsSingapore National Employers FederationCreative Leadership and Self Development SkillsSingapore National Employers FederationFacilitate Effective Communication and Engagement at theThe National University of Singapore SocietyWorkplaceDevelop Self to Maintain Professional Competence atTraining Masters Workforce Institute Pte LtdManagerial LevelFacilitate Effective Communication and Engagement at theTraining Vision Institute Pte LtdWorkplaceFacilitate Effective Communication and Engagement at theTraining Vision Institute Pte LtdWorkplace (Contextualised)Lead Workplace Communication and EngagementTraining Vision Institute Pte Ltd(Contextualised)Lead workplace communication and engagementTraining Vision Institute Pte LtdFacilitate Effective Communication and Engagement at theTrillion Training (S) Pte LtdWorkplaceLead Workplace Communication and EngagementTrust Management CentreCultivate Workplace RelationshipsAlue Singapore Pte LtdEmotional Intelligence: The Cutting Edge of LeadershipCapelle Academy Pte LtdEnhancing Team EffectivenessCapelle Academy Pte LtdGROUP ExcellenceCapelle Academy Pte LtdEmotional Intelligence (EQ) for Top Performance at WorkCEQ Asia Pte Ltdfor Managers & SupervisorsBuild Team RelationshipsCharles Mann Training and Consultancy Pte LtdWSQ Apply Emotional Competence to Manage Self andEagle Infotech Consultants Pte LtdTeamBond to Excel: Cultivate Workplace RealtionshipImage Institute of Learning and Development Pte LtdBuild Team RelationshipsKaplan ProfessionalCultivate Workplace RelationshipsKaplan ProfessionalApply Emotional Competence to Manage Self and TeamMendaki Social Enterprise Network Singapore Pte LtdBuild Team RelationshipsMendaki Social Enterprise Network Singapore Pte LtdBuild Team Relationships powered by John MaxwellNTUC LearningHub Pte LtdCultivate Workplace Relationships powered by JohnNTUC LearningHub Pte LtdMaxwellLeading for ResultsODE Consulting Pte LtdCultivate Workplace RelationshipsRaffles Skills Lab International Training Centre Pte LtdWSQ Emotional Intelligence @ Work for ManagersROHEI Corporation Pte LtdCopyright 2017 ? SkillsFuture Singapore. All rights reserved. Version 1.1.5WSQ Emotional Intelligence @ Work for Managers - 16hrROHEI Corporation Pte LtdInterpersonal SkillsIntermediateAdvance your Influence & Communication Skills withEmotional Intelligence (Includes follow-up Group CoachingROHEI Corporation Pte Ltdsession)Advance Your Influence & Communication Skills withROHEI Corporation Pte LtdEmotional IntelligenceBuild Team RelationshipsSeraphCorp Institute Pte LtdCultivate Workplace RelationshipsSeraphCorp Institute Pte LtdBuild Team RelationshipsService Quality Centre Pte LtdBuild Team RelationshipsSingapore Chinese Chamber Institute of BusinessCultivate Workplace RelationshipsSingapore Chinese Chamber Institute of BusinessMastering Personal Effectiveness and EmotionalSingapore Institute of ManagementCompetenceThe Job of the Manager (JOMAN): Essential ManagerialSingapore Institute of ManagementTechniquesApply emotional competence to manage self & others inSingapore Institute Of Retail Studies (SIRS)business context (SD)Apply Emotional Competence to Manage Self and OthersSingapore National Employers Federationin a Business ContextBuild Positive Team RelationshipsSingapore National Employers FederationCultivate Workplace Relationships to Optimise TeamSingapore National Employers FederationPerformanceApply Emotional Competence to Manage Self and TeamSSA Consulting Group Pte LtdApply Emotional Competence to Manage Self and OthersSSA Consulting Group Pte Ltdin a Business ContextCultivate Workplace Relationships and DiversityTraining Masters Workforce Institute Pte LtdRole Model the Service VisionAndalus Corporation Pte LtdSupport TeamBootstrap Pte LtdRole Model the Service Vision (Version B)Capelle Academy Pte LtdPeople Leadership ProgramCapelle Academy Pte LtdBuilding a Results-Oriented TeamCapelle Academy Pte LtdONE DREAM - ONE TEAM: Manage Team EffectivelyImage Institute of Learning and Development Pte LtdRole Model the Service VisionKaplan ProfessionalLead TeamKaplan ProfessionalSupport TeamKaplan ProfessionalLead TeamLoyal Reliance Pte LtdRole Model the Service VisionMendaki Social Enterprise Network Singapore Pte LtdLead TeamMendaki Social Enterprise Network Singapore Pte LtdSupport TeamMendaki Social Enterprise Network Singapore Pte LtdWSQ Role Model the Service VisionNTUC Learning Hub Pte LtdWSQ Role Model the Service Vision powered by DisneyNTUC Learning Hub Pte LtdLeadershipIntermediateInstituteLead TeamNTUC LearningHub Pte LtdSupport Team powered by John MaxwellNTUC LearningHub Pte LtdLead TeamSeraphCorp Institute Pte LtdSupport TeamSeraphCorp Institute Pte LtdRole Model the Service VisionService Quality Centre Pte LtdSupport TeamService Quality Centre Pte LtdRole Modelling to Establish Customer RelationshipSingapore Chinese Chamber Institute of BusinessLead TeamSingapore Chinese Chamber Institute of BusinessSupport TeamSingapore Chinese Chamber Institute of BusinessDynamic Planning and Execution for ManagersSingapore Institute of ManagementRole Model the Service VisionSingapore National Employers FederationSupport Your Team CreativelySingapore National Employers FederationLead Team Leaders to Develop Business Strategies andTraining Masters Workforce Institute Pte LtdGovernance ManagementRole Model the Service VisionTraining Vision Institute Pte LtdEstablish Relationships for Customer ConfidenceAndalus Corporation Pte LtdUP! Your Service: Increasing Customer Loyalty (Version B)Capelle Academy Pte LtdEstablish Relationships for Customer ConfidenceCapelle Academy Pte LtdEstablish Relationships for Customer ConfidenceCenter for Competency-Based Learning and Development PteLtdEstablish Relationships for Customer ConfidenceDSI Academy Pte LtdWSQ Establish Relationships for Customer ConfidenceEagle Infotech Consultants Pte LtdBuilding Rapport to Create Selling OpportunitiesImpact Management Seminars Pte LtdEffective Customer Service Skills (Building RapportImpact Management Seminars Pte LtdModule)Establish Relationships for Customer ConfidenceIntegrated Training Consultants Pte LtdEstablish Relationships for Customer ConfidenceKaplan ProfessionalService OrientationIntermediateEstablish Relationships for Customer ConfidenceLoyal Reliance Pte LtdEstablish Relationships for Customer ConfidenceMendaki Social Enterprise Network Singapore Pte LtdWSQ Establish Relationships for Customer ConfidenceNTUC Learning Hub Pte LtdWSQ Establish Relationships for Customer ConfidenceNTUC Learning Hub Pte Ltdpowered by Disney InstituteEstablish Relationships for Customer ConfidenceROHEI Corporation Pte LtdEstablish Relationships for Customer ConfidenceService Quality Centre Pte LtdRole Modelling to Establish Customer RelationshipSingapore Chinese Chamber Institute of BusinessEstablish Relationships for Customer ConfidenceSingapore Institute of Retail StudiesCopyright 2017 ? SkillsFuture Singapore. All rights reserved. Version 1.1.6WSQ SE: Establish Relationships for Customer ConfidenceSingapore National Employers FederationEstablish Relationships for Customer ConfidenceTraining Masters Workforce Institute Pte LtdEstablish Relationships for Customer ConfidenceTraining Vision Institute Pte LtdEstablish Relationships for Customer ConfidenceWilliam Angliss Institute Pte. Ltd.Support TeamBootstrap Pte LtdFacilitate Effective Work Teams (ES-IP302G-1)Cambrian Academy Pte LtdSynergizing for SuccessCapelle Academy Pte LtdBuilding a Results-Oriented TeamCapelle Academy Pte LtdPeople Leadership ProgramCapelle Academy Pte LtdWSQ Facilitate Effective Work TeamsEagle Infotech Consultants Pte LtdFacilitate Effective Work TeamsImage Institute of Learning and Development Pte LtdOne Dream - One Team: Manage Team EffectivelyImage Institute of Learning and Development Pte LtdSupport TeamKaplan ProfessionalLead TeamKaplan ProfessionalLead TeamLoyal Reliance Pte LtdFacilitate Effective Work TeamsMendaki Social Enterprise Network Singapore Pte LtdSupport TeamMendaki Social Enterprise Network Singapore Pte LtdLead TeamMendaki Social Enterprise Network Singapore Pte LtdSupport Team powered by John MaxwellNTUC LearningHub Pte LtdLead TeamNTUC LearningHub Pte LtdTeamworkIntermediateBuilding a High Performance Team (I)ROHEI Corporation Pte LtdArt of Leadership: Influence & Manage your Team forROHEI Corporation Pte LtdResultsSupport TeamSeraphCorp Institute Pte LtdLead TeamSeraphCorp Institute Pte LtdSupport TeamService Quality Centre Pte LtdSupport TeamSingapore Chinese Chamber Institute of BusinessLead TeamSingapore Chinese Chamber Institute of BusinessDeveloping and Engaging Your Team for WorkplaceSingapore Institute of ManagementSuccessDynamic Planning and Execution for ManagersSingapore Institute of ManagementDevelop A Work TeamSingapore National Employers FederationSupport Your Team CreativelySingapore National Employers FederationFacilitate Effective Work TeamsSSA Consulting Group Pte LtdDevelop a Work TeamSSA Consulting Group Pte LtdLead Team Leaders to Develop Business Strategies andTraining Masters Workforce Institute Pte LtdGovernance ManagementFacilitate Effective Work TeamsTrillion Training (S) Pte LtdCopyright 2017 ? 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