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Centralized Examination Station
(C.E.S)
Handbook and Quick Reference Guide
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What is a C.E.S?
C.E.S is an acronym which stands for Centralized Examination Station. It is a designated warehousing operation that is equipped to unload import containers or handle import cargo under the supervision of US Government personnel. Approved by congress in the mid 1980s C.E.S’s were established nationwide by 1988.
Can anyone who owns a warehouse become a C.E.S.?
In order to qualify to become a designated C.E.S, a warehouse operator must undergo intense scrutiny by U.S. Customs and Border Protection (CBP). CBP has very strict requirements with regards to operational facilities, personnel and security. Once these requirements are met then the warehouse operator is required to submit a proposal to CBP.
Are there any additional expenses involved to become an accredited C.E.S?
CBP is very strict about minimum bond amounts and insurance that the C.E.S. has to cover. These bonds and insurance policies are required to be in place, both to protect the importer and to protect the U.S Taxpayer should the warehouseman violate any of the Government regulations.
Are qualified warehouse operators automatically approved?
Even though operators may have passed US Customs and Border Protection’s rigorous requirements, the request is submitted to the public for approval. Proposed rates and hours of operation, amongst other criteria are examined by the trade. Should there be no objections the contract for the C.E.S. is generally awarded.
Is the C.E.S. license perpetual?
No. Most C.E.S licenses are awarded for 3 years at which stage the operator has to resubmit his application.
Are all C.E.S Stations identical?
Although the basic functions of all C.E.S Stations are the same, differing equipment and facilities lend themselves to handling different types of cargo more efficiently and cost effectively.
Tip: Before designating cargo to go to a particular C.E.S check the handling capacity for your product.
Can a C.E.S License be revoked?
This is an extremely rare situation. However in the case of negligence or continual breach of the regulations, US Customs and Border Protection does have the right to review the license and revoke it.
Is there more than one C.E.S in a given port?
Usually the major ports in the US have several C.E.S stations. This is done to allow competition in the industry as well as provide sufficient capacity to handle the amount of examinations that US Customs and Border Protection requires.
Tip: Check the rates of the C.E.S. you are designating before sending the cargo. Not all rates are the same.
What other Agencies make use of the C.E.S Stations?
CSPC Consumer Product Safety Commission
DEA Drug Enforcement Administration
F&W Fish and Wildlife Service
FDA US Food and Drug Administration
USDA United States Department of Agriculture
Which are the C.E.S Stations that service Houston and the Gulf Region?
World Trade Distribution Code S903
Gulf Winds International Code V607
St. George Warehouse Code V209
Are there different types of exams?
There are many different reasons that a US Government agency may choose to examine cargo prior to allowing entry into the United States:
CET Exam: Security and Contraband
Trade Exams: Duty, Product compliance, Copyright, USDA, FDA, F&W
VACIS: Vehicle and Cargo Inspections which allows CBP to see inside the container using sophisticated imaging technology without having to open the container and remove the cargo.
Can I choose which C.E.S Station I designate?
That depends on the type of exam that CBP requires.
US Customs and Border Protection will designate a location for SECURITY Exams – this cannot be changed.
The broker or importer can CHOOSE to designate the location of any trade exam.
Tip: See further in the booklet for tips on how to choose a C.E.S
My cargo has been designated for an exam, what do I do?
Determine the type of exam that is required.
If it is a CET (Security or Contraband Exam) or VACIS Exam arrange for the dray to the location designated by CBP.
Can I ignore the exam and move the cargo anyway?
No. CBP and other government agencies are required to protect the interest of the US Government and people from illegal imports and imports that could damage or harm the citizens of this country. All exam designations MUST be sent to an approved site.
What if it is a Trade Exam?
Establish your criteria for choosing which C.E.S. you or your client would incur the least expense with the most efficient completion time.
Tip. C.E.S. rate sheets are published. Check these costs.
What other costs may be involved?
The costs of the actual CBP Examination are published and approved by US Customs and Border Protection. These rates are fixed. Often times some C.E.S. operators may bill for additional services that are not part of the published rate sheets.
Note: There is no provision for fuel surcharges if the container is drayed to the C.E.S by the C.E.S operator.
Tip: Check the TOTAL cost of the exam before making your decision. That would be the dray, plus the exam, plus any other fees. Add them all together to be sure you have taken into account all costs that will be incurred.
Do these prices include curing a violation?
Due to the fact there may be extensive rework of the cargo and at the time of exam designation the nature of the violation is unknown, it is impossible to include these costs at the time of the original exam.
Tip: Be sure that the C.E.S. Station you designate can handle most reworks at reasonable cost BEFORE designating a location. You do not want to have to move the cargo again or pay huge rework fees.
Will my demurrage stop when I send my cargo to a C.E.S. to be examined?
That depends on where you choose to send it.
If the C.E.S. Station is on port property the demurrage does not stop when it is drayed to the C.E.S. Station for examination.
If the C.E.S. is off port property the demurrage will stop the minute the container leaves port grounds.
Does this mean that if I designate the C.E.S. to a location on port property and the exam takes several days that I will be liable for demurrage for that time period?
Yes.
Will I be liable for Per Diem no matter where I designate the exam take place?
Yes. Therefore it is best that you choose a C.E.S. where you have confidence the handling and examination will be expedited.
Tip. If you are aware of problems with the shipment, whether they are paperwork or compliance issues, instruct the C.E.S. to unload the cargo and return the container to the steamship line. It will usually turn out being cheaper in the long run.
What criteria other than cost or efficiency should I look at?
If the cargo is unloaded at destination and is damaged, do you have any way to go back and see what happened during the exam?
Does the facility have the ability to unload the cargo onto a van so that per diem can be stopped and the cargo can be delivered in a van?
Does the C.E.S. have the equipment and knowledge to restow that container without damaging the cargo?
Does the C.E.S. have the equipment to block and brace cargo when restowing it?
Tip: Sometimes cargo,, after being removed from a container, requires reblocking and bracing as it does not match the same configuration when repacking.
What is the process of moving cargo through a C.E.S.?
Decide which C.E.S. Station you want to use based on the criteria above.
Enter the designated C.E.S. code in Block 29 of the CF3461
Forward the “permit to transfer” to the C.E.S. along with a delivery order.
Tip: Call the C.E.S. to be sure they have received your documentation
Check the C.E.S. computerized tracking system the next day to be sure the cargo is at the exam site.
Regularly check the computerized tracking system to monitor the status of your exam.
Upon release of the cargo immediately issue instructions to deliver the cargo or container to your customer.
Be sure you have received all charges for the exam immediately after release so you can bill your customer.
Tip: It may be more cost effective to transload the cargo to a van for delivery by the C.E.S. trucker and return the container to stop the per diem charge accumulating.
If cargo is not released in a reasonable period of time contact the C.E.S. response line for updated information.
What happens if an issue arises upon inspection?
CBP officers will usually contact the broker directly.
Once the nature of the issue is established with CBP, discuss the options for curing the violation with the C.E.S. manager.
Obtain a quote from the C.E.S. manager for the rework required and request a time frame for completion of the project.
Tip: It may be best at this time to unload the cargo and return the container to the steamship line. This will stop the per diem charges. Compare the costs of per diem to those of unloading and storage.
Forward the quote to your customer immediately to get approval to begin the rework.
Upon approval from your customer, fax or email an authorization to rework to the C.E.S. manager.
Monitor the rework progress and upon release instruct the trucker to deliver the cargo as soon as possible.
What are the responsibilities of the C.E.S once the container arrives on site?
The C.E.S. operator is responsible to immediately notify CBP or the relevant agency of the availability of the cargo for inspection.
CBP will designate what type of exam is required and how much of the cargo they wish to examine.
The operator is now responsible to ensure the examination is done timely, safely, with no damage, at the designated costs.
The C.E.S. operator must notify the broker of the charges, release and free time expiration.
Tip: It is useful to constantly monitor the web based tracking to see the status of a shipment
Can I contact CBP at the C.E.S. facility directly?
Yes. There are direct numbers which are answered by these officials.
Tip: Remember that CBP has many containers to examine. Constant phone calls and interruptions tend to delay the exams. It is best to use the online tracking systems and C.E.S. response lines rather than interrupting CBP personnel during the exams.
What are the direct contact numbers for CBP at the C.E.S?
World Trade Distribution:
Office: (713) 672-6866
(713) 672-6876
(713) 672-6890
(713) 672-6978
(713) 672-6980
Fax: (713) 672-7320
St. George Warehouse:
Office: (281) 474-5700
Fax: (281) 291-7948
What are some of the events that may delay my examination?
The most common hold-up to most exams is the lack of a steamship release when the trucker goes to pick up the exam container.
Tip: Be very sure that the steamship release is in place before sending the trucker to pick up the container.
Permit to transfer not received or posted.
Tip: Always follow up the fax of the “permit to transfer” and delivery order with a phone call to the trucker
.
Can I arrange to tour a C.E.S?
Yes. Most C.E.S management would be pleased to arrange tours of their facilities as this encourages understanding and communication between the trade community and the C.E.S operators. Contact the C.E.S of your choice to arrange a visit.
Tip: When visiting a C.E.S be sure to ask to see how the flow of the process works so that you have an understanding of when each stage of the examination is due for completion.
How do I contact the C.E.S Stations in the Houston District?
World Trade Distribution
Firms Code: S903
Phone: (713) 672-7295
Web:
Email: ces@
St. George Warehouse
Firms Code: V209
Phone: (281)474-5700
Web:
Email: ldavis@
What do some of these acronyms mean?
Some of the most widely used are as follows:
ABI Automated Broker Interface
ACE Automated Commercial Environment
ACH Automated Clearinghouse
ACS Automated Commercial Systems
AES Automated Export System
AMS Automated Manifest System
APHIS Animal Plant Health Inspection Service
ATF Alcohol, Tobacco and Firearms
B&B Blocking and Bracing
BB Breakbulk
BOL Bill of Lading
CATAIR Customs and Trade Automated Interface Requirement
CBP US Customs and Border Protection
CBM Cubic Meter
CE Consumption Entry
CES Centralized Examination Station
CET Contraband Enforcement Team
CFS Container Freight Station
CHB Customshouse Broker
CHL Customs House License
CL Container Load or Car Load
COD Cash on Delivery or Collect on Delivery
COFC Container on a Flat Car
COGSA Carriage of Goods by Sea Act
COO Certificate of Origin
CSPC Consumer Product Safety Commission
C-TPAT Customs Trade Partnership Against Terrorism
CWT 100 Lb. Weight
CY Container Yard
DDP Delivery Duty Paid
DDU Delivery Duty Unpaid
DEA Drug Enforcement Administration
DES Designated Exam Site
DH Dangerous and Hazardous
DHS US Department of Homeland Security
DG Dangerous Goods
DO Delivery Order
DOT Department of Transportation
EDI Electronic Data Interface
EIR Equipment Interchange Receipt
F&W Fish and Wildlife Service
FAK Freight All Kinds
FAST Free and Secure Trade
FCL Full Container Load
FD Free Discharge
FDA US Food and Drug Administration
FMC Federal Maritime Commission
FR Flat Rack Container
FTL Full Trailer Load
FTZ Foreign Trade Zone
GATT General Agreement on Tariffs and Trade
GBL Government Bill of Lading
GO General Order
HAZMAT Hazardous Materials
HC High Cube Container
HTSUS Harmonized Tariff System of Codes
ICC Interstate Commerce Commission
ICE Immigration and Customs Enforcement
IMDG Intermodal Dangerous Goods
ISF International Security Filing
IPI Inland Point Intermodal
IT In-transit Entry
JIT Just In Time
KGS Kilograms
LBS Pounds
LOA Letter of Authorization
LOC Letter of Credit
LCL Less than container load
LTL Less than truck load
MCFS Master Container Freight Station
MET Marine Enforcement Team
MLB Mini Land Bridge
MRU Manifest Review Unit
MT Metric Ton
NAFTA North American Free Trade Agreement
NEC Not Elsewhere Classified
NII Non-Intrusive Inspection
NOS Not Otherwise Specified
NVOCC Non-vessel Operating Common Carrier
OOG Out Of Gauge
OS&D Over, Short and Damaged
OT Open Top Container
POA Port of Arrival (Ocean)
POA Power of Attorney (Brokerage)
POD Proof of Delivery (Inland)
POD Port of Discharge (Ocean)
POL Port of Loading
POO Point of Origin
PTT Permit to Transfer
QP Quick Process
RO/RO Roll On/Roll Off
SED Shippers Export Declaration
SSI Sensitive Security Information
STC Said to Contain
T&E Transportation and Exportation
TABC Texas Alcoholic Beverage Commission
TEU Twenty Foot Container Equivalent
TIR. Trailer Interchange Receipt
TOFC Trailer on a Flat Car
TWIC Texas Workers Identification Card
USDA United States Department of Agriculture
VACIS. Vehicle and Cargo Inspection System
WB Weigh Bill
WT Weight
US Customs Forms
CBP Form 17 ATPA Declaration
CBP Form 19 Protest
CBP Form 26 Report of Diversion
CBP Form 28 Request for Information
DHS Form I-93 Application for Waiver of Passport/Visa
CBP Form I-94W Visa Waiver Arrival/Departure Record
CBP Form I-95 Crewman’s Landing Permit
CBP/ATC Form 101 Event Application
CBP Form 214 Application for Foreign Trade Zone Admission and/or Status Designation
CBP Form 214A Application for Foreign Trade Zone
Admission and/or Status Designation
CBP Form 214B Application for Foreign Trade Zone
Admission and/or Status Designation
Continuation Sheet
CBP Form 214C Application for Foreign Trade Zone
Admission and/or Status Designation
Continuation Sheet
CBP Form 216 Application for Foreign Trade Zone
Activity Permit
CBP Form 226 Record of Vessel Foreign Repair or
Equipment Purchase
CBP Form 243 CCFR Event Application
CBP Form 247 Cost Submission
CBP Form 255 Declaration of Unaccompanied Articles
CBP Form 262 Request for Printed Material/Public-Private Use
CBP Form 300 Bonded Warehouse Proprietor’s Submission
CBP Form 301 Customs Bond
CBP Form 301A Addendum to CBP Form 301
CBP Form 306 Sensitive Security information Document Receipt
CBP Form 339A C and V Online User Fee Decal
CBP Form 339A Annual User Fee Decal Request – Aircraft
CBP Form 339C Vehicle Application
CBP Form 339U Update Transponder Information
CBP Form 339V Annual User Fee Decal request – Vessel
CBP Form 349 Harbor Maintenance Fee Quarterly Summary Report
CBP Form 350 Harbor Maintenance Fee amended Quarterly Summary Report
CBP Form 400 ACH application
CBP Form 401 Automated Clearinghouse Credit Enrollment
CBP Form I-408 Application to Pay Off or Discharge Alien Crewmen
CBP Form I-418 Passenger List – Crew List
CBP Form 434 North American Free Trade Agreement Certificate of Origin
CBP Form 434A North American Free Trade Agreement Certificate of Origin Continuation Sheet
CBP Form 442 Application for exemption from Special Landing Requirements
CBP Form 442A Over-flight Pilot/Crewmember Personal Information Release
CBP Form 446 NAFTA Verification of Origin Questionnaire
CBL Form 447 NAFTA Motor Vehicle Averaging Election
CBP Form 449 Certificate of Origin ATPDEA
CBP Form 450 United States-Caribbean Basin Free Trade Partnership Act (CBTPA) Certificate of Origin
CBP Form I-510 Guarantee of Payment
DHS Form 590 Authorization to Release Information to Another Person
CBP Form I-736 Guam-CNMI Visa Waiver Information
CBP Form I-760 Guam Visa Waiver
CBP Form I-775 Visa Waiver Carrier Agreement
CBP Form 823F FAST Commercial Driver Application – Mexico
CBP Form 823S SENTRI Application
CBP Form 1302 Inward Cargo Declaration
CBP Form 1302A Cargo Declaration – Outward with Commercial Forms
CBP Form 1303 Ship’s Stores Declaration
CBP Form 1304 Crew’s Effects Declaration
CBP Form 1400 Record of Vessels Engaged in Foreign Trade Entered or Arrived Under
CBP Form 1401 Record of Vessels Engaged in Foreign Trade Cleared or Granted Permit to Proceed
CBP Form 3039 Request for Printed Material – Government Agency Use
CBP Form 3039A Request for Printed Material – Serially Numbered Forms
CBP Form 3078 Application for Identification Card
CBP Form 3124 Application for Customs Broker License
CBP Form 3124E Application for Customs Broker License Exam
CBP Form 3171 Application-Permit-Special license Unlading-Lading-Overtime Services
CBP Form 3173 Application for Extension of Bond for Temporary Importation
CBP Form 3227 Certificate of Disposition of Imported Merchandise
CBP Form 3229 Certificate of Origin
CBP Form 3299 Declaration for Free Entry of Unaccompanied Articles
CBP Form 3311 Declaration for Free Entry of Returned American Products
CBP Form 3347 Declaration of Owner: For merchandise Obtained in Pursuance of a Purchase or Agreement to Purchase
CBP Form 3347A Declaration of Consignee When Entry is made by Agent
CBP Form 3461 Entry/Immediate Delivery
CBP Form 3485 Lien Notice
CBP Form 3495 Application for Exportation of Articles under Special Bond
CBP Form 3499 Application and Approval to Manipulate Examine, Sample or Transfer Goods
CBP Form 4315 Application for Allowance in Duties
CBP Form 4455 Certificate of Registration
CBP Form 4457 Certificate of Registration for Personal Effects Taken Abroad
CBP Form 4609 Petition for Remission or Mitigation of Forfeitures and Penalties Incurred
CBP Form 4630 Petition for Relief from Forfeiture
CBP Form 4632 Lien Holder Financial Statement
CBP Form 4811 Special Address Notification
CBP Form 5106 Importer ID Input Record
CBP Form 5125 Application for Withdrawal of Bonded Stores for Fishing Vessel and Certificate of Use
CBP Form 5129 Crew member’s Declaration and Instructions
CBP Form 5297 Power of Attorney
CBP Form 6043 Delivery Ticket
CBP Form 6478 Application for CBP Approved Gaugers and Accredited Laboratories
CBP Form 7401 Distribution of Continued Dumping and Subsidy Offset to Affected Domestic Producers (CDSOA)
CBP Form 7501 Entry Summary with Continuation Sheets
CBP Form 7501A Document/Payment Transmittal
CBP Form 7507 General Declaration Agriculture, Customs, Immigration and Public Health
CBP Form 7509 Air Cargo Manifest
CBP Form 7512 Transportation Entry and Manifest of Goods Subject to CBP Inspection and Permit
CBP Form 7512A Transportation Entry and Manifest of Goods Subject to CBP Inspectin and Permit
CBP Form 7514 Drawback Notice (Lading/FTZ Transfer)
CBP Form 7523 Entry and Manifest of Merchandise Free of Duty, Carrier’s Certificate and release
CBP Form 7533 Inward Cargo manifest for Vessel Under Five Tons, Ferry, Train, Car, Vehicle, etc.
CBP Form 7551 Drawback Entry
CBP Form 7552 Delivery Certificate for purposes of Drawback
CBP Form 7553 Notice of Intent to Export, Destroy or Return Merchandise for Purpose of Drawback
Forms are available online at
US Customs Disposition Codes
A1 FDA PN Advisory
A2 PN Data Required, Movement Authorized
A3 PN Date Required, Movement Denied
1A Entered: Intensive Exam Required
1B Released: Intensive Exam Completed
1C Entered and Released: General Examination
1F CBP Hold Removed at Port of In Bond Destination
1G CBP Hold Placed at Port of In Bond Destination
1H CBP Hold Placed at Port of Discharge
1I CBP Hold Removed at Port of Discharge
1J In Bond Movement Authorized: Bill of Lading
1K Bill of Lading Late 5 days
1L Bill of Lading Late
1M Bill of Lading Message Transmission
1N Overage
1R Pending Eligible General Order
1S Ordered to General Order
1T Seized
1U Sent to General Order
1W Permit to Transfer within Port
1X Permit to Transfer for Exam
1Y MVOC-NVOC Bill of Lading
2F USDA Miscellaneous Hold Removed at Port of In Bond Destination
2G USDA Miscellaneous Hold Placed at Port of In Bond Destination
2H USDA Miscellaneous Hold Placed at Port of Discharge
2I USDA Miscellaneous Hold Removed at Port of Discharge
3F Other Government Agency Hold Removed at Port of In Bond Destination
3G Other Government Agency Hold Placed at Port of In Bond Destination
3H Other Government Agency Hold Placed at Port of Discharge
3I Other Government Agency Hold Removed at Port of Discharge
4A Override
4C Override
4E Entry Cancelled
5H Entry Processing Hold
5I Entry Processing Hold Removed
6H No Load
6I Release of No Load
7H NII Exam Required
7I NII Exam Satisfied
01. Port of Discharge Changed
02. Entry Advisory
03. Port of Entry Change
04. Add Second Notify Party
11. Arrival of In Bond Complete
12. Arrival of In Bond Bill of Lading
13. Arrival of In Bond Container
14. Delete Entered Quantity (transaction delete)
15. Delete Released Quantity (transaction delete)
16. Delete Entered/Released Quantity (transaction delete)
17. Overdue Vessel Arrival
18. Master In Bond Advisory
26. Delete Transfer of Liability
27. Delete Transfer of Liability for Bill of Lading
28. Delete Transfer of Liability for Container
50 Export of In Bond Complete Movement
51 Export of In Bond Bill of Lading
52 Export of In Bond Container
53 Overdue Export
54 Carrier Bill Delete
55 Carrier Bill Add
56 Carrier Bill Change
57 Change Arrival of In Bond
58 Change Arrival of In Bond Bill of Lading
59 Change Arrival of In Bond Container
60 Change Export of In Bond Complete Movement
61 Change Export of In Bond Bill of Lading
62 Change Export of In Bond Container
63 Delete Arrival of In Bond Complete Movement
64 Delete Arrival of In Bond Bill of Lading
65 Delete Arrival of In Bond Container
66 Delete Export of In Bond Complete Movement
67 Delete Export of In Bond Bill of Lading
68 Delete Export of In Bond Container
69 Bill on File
70 Penalty
71 Intensive Hold for USDA
72 Inspection/document review Hold for USDA
Placed at Port of Discharge
73 Fumigation Hold for USDA placed at Port of Discharge
74 Intensive Hold for USDA removed at Port of Discharge
75 Inspection/document review Hold for USDA removed at Port of Discharge
76 Fumigation Hold for USDA removed at Port of Discharge
77 Intensive Hold for USDA placed at Port of In Bond destination
78 Inspection/document review Hold for USDA placed at Port of In Bond destination
79 Fumigation Hold for USDA placed at Port of In Bond Destination
80 Intensive Hold for USDA removed at Port of In Bond Destination
81 Inspection/document review Hold for USDA removed at Port of In Bond destination
82 Fumigation Hold for USDA removed at Port of In Bond Destination
83 PTT (Permit to Transfer) Cancelled
84 Transfer for Exam Cancelled
91 Transfer of Liability for In Bond
92 Transfer of Liability for Bill of Lading
93 Transfer of Liability for Container
94 Broker Download
95 In Bond Deleted
96 Manifest Consist
97 Conveyance Hold
98 Release Conveyance
99 Train Consist Deleted
AR Archived
BC Goods Not Authorized for Zone
BD Goods Accepted/No Quantity Verification
BE Goods Arrived
BG Admission Advisory
BH Admission Deleted
SR Shell Record
Method of Transportation Codes
10. Vessel, non-container, or unable to determine
If container (including Lightered, Land Bridge,
And LASH)
11. Vessel Containerized (Container)
20. Rail
21. Intermodal
30. Truck
40. Air
Port of Houston Ocean/Rail Port Firms Codes
S787 Barbour’s Cut Terminal
S803 APM Terminal (Barbour’s Cut)
V136 Bayport Terminal
S896 Manchester Terminal
S757 Woodhouse/GP Terminal
S878 Industrial Terminal
S808 Care Terminal
V675 Jacintoport Terminal
S639 BNSF Rail Ramp
S834 UPRR Barbour’s Cut
S637 UPRR Settegast
S640 UPRR Englewood
U S Customs and Border Protection Service Contacts
Service Port - Sea Port Port Code: 5301
Main Phone Number: Phone: (281)985-6700
CARGO PROCESSING
Informal/RLF Entries Extention: 2101
Fax: (281)985-6847
HOU-informal@cbp.
Document Analysis Unit Extension: 2102
Fax: (281)985-6862
HOU-DAU@cbp.
In Bonds Extension: 2105
Fax: (281)985-6884
HOU-inbond@cbp.
Bonded Warehouses Extension: 2104
Fax: (281)985-6873
HOU-CWCU@cbp.
General Order Warehouses Phone: (281)985-6822
Fax: (281)985-6873
HOU-GO@cbp.
Houston Seaport Phone: (713)454-8002
Fax: (713)454-8065
Fax: (713)454-8068
CARGO SUPERVISORS
David Davis Supervisor GO/Bonded Whse
Phone: (281)985-6878
Karl Fischer Supervisor Air Cargo
Phone: (281)443-4350 x225
Heath Hobler Supervisor Agriculture
Phone: (281)443-4350 x260
Gary Horne Chief
Phone: (281)985-6732
TBD Acting Supervisor Informal/DAU
Phone: (281)985-6837
DRAWBACK HOU-Drawback@cbp.
Fax: (281)985-6889
Accounts
D,T,G,F,Y Phone: (281)985-6896
N,O,P,S Phone: (281)985-6892
E,I,J,R Phone: (281)985-6895
C,H,U,X Phone: (281)985-6891
A,B,K,Q,V,W,Z Phone: (281)985-6897
M,L Phone: (281)985-6893
Fletcher Benton Drawback Chief
Phone: (281)985-6890
ENTRY BRANCH
Entry Specialist Teams
662/664
Import Specialist Teams
672/674 Extension: 2110
Fax: (281)985-6861
HOU-ent1@cbp.
Entry Specialist Teams
663/665
Import Specialist Teams
673/675 Extension: 2111
Fax: (281)985-6861
HOU-ent2@cbp.
Protests Phone: (281)985-6852
HOU-protest@cbp.
Broker Management Extension: 2044
Fx: (281)985-6887
HOU-brokermanagement@cbp.
ENTRY SUPERVISORS
Team 662/664, DCMA, Quota, Collections
Gloria Walker Phone: (281)985-6851
Team 663/665, Entry Cancellation/Deletion, Administrative Refunds, Protests
Maria Navarro Phone: (281)985-6804
Team Broker Management, Reconciliation
Judy Johnson Phone: (281)985-6808
Team Entry Branch Chief
Michael Benefiel Phone: (281)985-6803
IMPORT SPECIALISTS
Branch 1 TEAM/CEE 670 Machinery
671 Pharmaceutical, Health & Chemicals
672 Agriculture & Prepared Products
SIS: Mary Pugh Phone: (281)985-6813
HOU-BRANCH1@cbp.
Branch 2 TEAM/CEE
673 Automotive & Aerospace
675 Base Metals
SIS: Craig Callies Phone: (281)985-6826
HOU-BRANCH2@cbp.
Branch 3 TEAM/CEE
674 Apparel, Textiles & Footwear
678 Merchandising
679 Industrial & Manufacturing Materials
SIS: Michele Mortimer Phone: (281)985-6812
HOU-BRANCH3@cbp.
Branch 4 TEAM/CEE
676 Petroleum, Natural Gas & Minerals
677 Electronics
SIS: Delia perez Phone: (281)985-6850
HOU-BRANCH4@cbp.
With the inception of the Centers of Excellence and Expertise (CEE), the trade now has alternatives to obtaining post-entry summary information normally provided by local Import Specialists, such as the CBP Form 7501, protests, post entry amendments/corrections, etc. If port personnel are unavailable to provide an answer, the trade is welcome to contact their corresponding CEE using the following information.
Main Phone Number: (1)(866)295-7624
Agriculture & Prepared Products Coordinated out of Miami
Option: 02
Appareal, Footwear & Textiles Coordinated out of San Francisco
Option: 04
Automtive & Aerospace Coordinated out of Detroit
Option: 03
Base Metals Coordinated out of Chicago
Option: 05
Consumer Products &
Mass Merchandising Coordinated out of Atlanta
Option: 08
Electronics Coordinated out of Los Angeles
Option: 07
Industrial & Manufacturing Materials Coordinated out of Buffalo
Option: 09
Machinery Coordinated out of Laredo
Option: 10
Pteroleum, Natural Gas & Minerals Coordinated out of Houston
Option: 06
Pharmaceuticals, health & Chemicals Coordinated out of new York
Option: 01
More information on CEE’s available at
PORT ADMINISTRATION
A Service Port is a CBP location that has a full range of cargo processing functions, including inspections, entry, collections and verification (19 CFR 101.1)
Courtney T. Green Asst. Port Director, Trade Operations
Phone: (281)985-6718
Charles G. Perez Service Port Director
Phone: (281)985-6711
Compliments of:
World Trade Distribution
2222 N. Wayside Drive
Houston, TX 77020
Phone: 713.672.7295
Email: info@
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World Trade Distribution
Houston, Texas
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World Trade Knowledge Series
C.E.S – Volume 1
U.S. Customs and Border Protection (CBP) is the unified border agency within the Department of Homeland Security (DHS). CBP combined the inspectional workforces and broad border authorities of U.S. Customs, U.S. Immigration, Animal and Plant Health Inspection Service and the entire U.S. Border Patrol.
CBP's priority mission is preventing terrorists and terrorist weapons from entering the United States, while also facilitating the flow of legitimate trade and travel,” Commissioner Bonner.
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