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California Library Literacy Services (CLLS) has expanded the demographic categories it will use to collect information in its annual report from 2020-2021 onward.Please update gender identity and ethnic and racial identity information from learners and tutors active in your program as of July 1, 2020 and from all participants who join the program after that date. You will also need to change your data collection and management systems to capture the new information.Together, the ethnicity and race categories from the U.S. Census and the expanded gender identity categories will yield more accurate data about who receives CLLS services and how program participants reflect the broader community that each library serves. The new categories also provide more inclusive language that welcomes all members of a community into CLLS’s services. To help you collect demographic information, you will find below: a form with the updated demographic questions and response categories that will be on the CLLS annual report from 2020-2021 onward;guidelines to help staff or volunteers collect demographic information through conversations and in writing;a sample interview script for asking learners or tutors questions about their gender, ethnic and racial identity; anda template for writing a letter to a tutor requesting that they update their own demographic information in writing. How you gather this information is totally up to you, though, and depends on what will work in your program. Thank you for collecting this useful data!California Library Literacy Services Annual Report Gender, Ethnic, and Race Identity Questions:Name: _______________________________Date: ___________________?Gender Identity:?1. What gender do you identify as? ____a man(cis or transgender)____a woman(cis or transgender)____non-binary or genderqueer____not sure____I prefer not to answer this question.____I prefer the term _______________________________.Ethnic Identity and Origin:?2. Are you of Hispanic, Latinx, or Spanish origin?____No, not of Hispanic, Latinx, or Spanish origin____Yes, Mexican, Mexican American, Chicanx____Yes, Puerto Rican____Yes, Cuban____Yes, another Hispanic, Latinx, or Spanish originIf you like, you can write your origin here: _________________________for example, Salvadoran, Dominican, Colombian, Guatemalan, Spaniard, Ecuadorian, etc.Racial Identity and Origin:3. What is your race? Please select as many responses as you like.____WhiteIf you like, you can write your origin here: _________________________for example, German, Irish, English, Italian, Lebanese, Egyptian, etc.____Black or African AmericanIf you like, you can write your origin here: _________________________for example, African American, Jamaican, Haitian, Nigerian, Ethiopian, Somali, etc.____American Indian or Alaska Native If you like, you can write your enrolled or principal tribe(s) here: _______________________________ for example, Navajo Nation, Blackfeet Tribe, Mayan, Aztec, Native Village of Barrow Inupiat Traditional Government, Nome Eskimo Community, etc.____Chinese____Vietnamese____Filipino____Korean____Asian Indian____Japanese____Other Asian If you like, you can write your origin here: _________________________for example, Pakistani, Cambodian, Hmong, etc.____ Native Hawaiian ____Samoan____Chamorro____Other Pacific IslanderIf you like, you can write your origin here: _________________________for example, Tongan, Fijian, Marshallese, etc.____Some other race. If you like, you can write your race or origin here: _________________Guidelines for Collecting Demographic Information:Explain why you’re asking these questions and let participants know that their responses are confidential. Make it clear that a person doesn’t have to answer any question they don’t feel like answering. Be sure to offer the option to decline to respond.Gather demographic information from learners through conversation instead of asking them to read through the form. Updating the database is a great excuse to catch up with learners and tutors. You might consider adding tutoring support and technical assistance-type questions to these demographic ones. When gathering information through conversation:It’s important that people use their own words to describe themselves and that you write down what they say. Ask short open-ended questions and move to more descriptive language only if the listener needs added context to understand. Keep your conversation low-key and follow the participant’s lead. When gathering information through conversation:Here’s a sample script and sample interview questions you can customize: We ask everyone who joins the program a little bit about their identity so we can do a good job serving everyone and helping new people feel welcome. Knowing who’s in the program also lets us know how well our library serves different groups in our community. In our program, everyone’s identity is confidential. That means that staff people, learners and tutors don’t share anyone’s name or image with people not in the program. We can skip any question you don’t feel like answering. It’s no problem, and it’s always your choice!Question 1: What is your gender identity?Ask: What is your gender identity? - for example a man, a woman…OR, model an answer: For this question about gender identity, I identify as ________. How do you identify your gender?Give a preview of possible responses: For this question about gender identity, people might say they identify as a man, as a woman, or as non-binary, or genderqueer. Other people might not be sure, or they might prefer a different term or decide they don’t want to answer the question. How do you identify your gender?For more information about gender identity, see the resources on the funding, applications, and resources page of the CLLS website: #2: Are you of Hispanic, Latinx or Spanish origin?Ask: Are you of Hispanic, Latinx or Spanish origin?If they say, “yes,” ask another question using context: Is there a country or culture your family is from – for example, Mexico, Cuba, El Salvador? For more information about this question, see the U.S. Census page: #3: What is your race and origin? Please note that a person can have more than one racial identity, for example, “Black” and “American Indian,” so the number of participants’ races can exceed the number of participants you count in your program. Part 1 - RaceAsk: What is your race? for example, White, Chinese, Samoan? Some people have more than one race, so I’ll write down as many as you like.OR Model an answer first: For this question about race, I identify as _____. How do you identify your race? Some people have more than one race, so I’ll write down as many as you like.Part 2 - OriginModel an answer: I identify as White, and originally, my family is Austrian and Finnish. What would you say about your family origin?OR Give a preview of possible responses: For this question about origin, a person might say their family is part Ecuadorian, Hmong, or Jamaican. I’d say that my family is Austrian and Finnish. What would you say about your family origin?For more information about this question see the U.S. Census page: information through writing:An efficient way to collect volunteer tutors’ information is to mail or email the demographic information forms from pages 2-3 along with a friendly message explaining the process.Here’s a sample message to tutors that you can customize: Dear Amazing Volunteer Tutor, I hope this message finds you well! It was great seeing you on the last Tutor Round Table Zoom call, and I look forward to the day when I see you again in person tutoring at the library!We are updating our database, and I’m writing to ask you if you would please fill out the attached demographic information form. If you could return it to me by _________, that would be great!We’re asking everyone in the program for this information because we receive funding from the California State Library and we need to change the way we submit gender, ethnicity and race information in our annual report to them. The new information we gather will yield more accurate data about who receives California Library Literacy Services and how our literacy program participants reflect the broader community that our library serves. These updated categories will also help us include and welcome all members of the community into our program.When answering the questions on the form, please use whatever language you like to describe yourself, check more than one box if that makes your response more accurate, and feel free to skip any question. It’s no problem to skip a question, and it’s always your choice whether to answer or not. I want to remind you that in our program your identity and the information you provide here is strictly confidential. Thank you so much for your help with this demographic form. And thank you for all the time and talent you share with the program. We’re lucky to have you as a volunteer! Please let me know if you have any questions at all.Take good care,Your Literacy Coordinator ................
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