Claimant

GUIDE: Requesting Benefit Payments

CLAIMANT

How to Request Benefit Payments and Complete Work Search Requirements

1. Visit and select "Claimants" in the top right corner of the page or click RA Account to directly access it from this guide.

2. Click on "Request Benefit Payment" on the link on the left-hand side menu or on "Click Here to request benefits" on the Claimant home page.

3. Acknowledge the fraud statement by clicking in the box, and then click "Submit."

Version Date: August 19, 2024

4. Your current Payment Method will be listed. If you need to make changes, do so before proceeding, and then click "Next."

5. Verify your address is correct.

A. Click "Update" if you need to make changes, OR

B. Click "Confirm" to continue.

6. Answer the series of questions and then click "Next." Depending on your responses, you may be asked additional questions.

7. If you selected "Yes" about work searches, the next page explains the requirements. Check the box to agree to the information and click "Next."

8. Enter your work search information for the first work search, and then click "Next."

9. This screen lists the summary of your entered work searches.

A. Select "Add" until you have entered all your required searches.

B. Select "Submit."

10. If you selected "No" for work searches, answer the questions on the fact finding form and select "Submit."

11. On the Submit Your Request for Benefit Payment screen, check the box to certify your information provided is true and correct and then click "Submit."

12. On the Confirmation page, if there are additional weeks to claim, click "Request These Benefits" to continue with the next week. Otherwise, there is nothing further you need to complete.

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