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University of Alabama at Birmingham School of NursingNUR517 Topical Outline Fall 2014DATECLASS TOPICREADINGSAssignmentsWeek 110/15/14LRC 104WEDNESDAYAfternoon session: 1PM-5PMLeader, Manager, and FollowerTeambuilding/Conflict resolution; How culture influences the team Bedside vs. Unit and Organizational leadershipScreening of “Wit”Yoder-Wise (2011) Chapters 1, 3, 4, 9, 18, & 23 and as posted on BbJennifer Skane (Practicum student)In class conflict exercise due at the end of classATI Comprehensive practice exam 1 due 11:59 10/20/14Online assessment due 11:59 PM Monday, 10/20/14LaCharity exercises:Chapt. 1 – 3 pp 9-20Case Studies 1 – 4 pp 89-96Chapter 1: Leading, Managing, and FollowingWhich professional nursing role is designed to be a systems navigator?Nurse ManagerStaff EducatorClinical Nurse LeaderCase ManagerWhat is the process of guiding others through a set of evidence-based practices and procedures with pre-established outcomes based on repeated clinical situations known as:LeadershipManagementTactic KnowledgeFollowershipMatch the 5 domains of an emotionally intelligent practitioner to their definition:Self-awareness__ Valuing different perspectivesManaging emotions__ Focusing on a goalMotivating oneself__ Stepping outside oneselfHandling relationships__ Owning feelings and acting in healthy mannerBeing empathetic__ Social appropriatenessWhich leadership theory requires critical factors, considers the challenge of a situation, and encourages an adaptive leadership style?Trait TheoriesTransformational TheoriesExpectancy TheoriesSituational-Contingency TheoriesWhat set of tasks includes the role of representing their group by serving on committees and task forces both inside and outside the organization?Gardner's Tasks of LeadershipBleich’s Tasks of ManagementBleich’s Tasks of FollowershipGardener’s Tasks of FollowershipStudy Questions:What is an emerging role in nursing leadership and what are the responsibilities?Define the behaviors of Leadership, Management, and Followership.Discuss how the five domains of emotional intelligence are addressed.How can each of the leadership theories can be applied to nursing practice?Understand the different tasks of leading, managing and following as recognized through Gardner and Bleich. Chapter 3: Developing the Role of a LeaderWhich of these is one of Covey’s eight characteristics of an effective leader? Select all that applyAre synergisticLead balanced livesAre practice-orientedEngaged in lifelong learningWhat qualities are included Principals of the Transformational Leadership model? (select all that apply)Not questioning the way things have been done and thinking creatively about new solutionsRelies on the power of organizational position and formal authority to reward & punish performanceModeling the way by taking an active role in the work of changeEmpowering people to believe their extra efforts will have rewards and will make a differenceWhich of the tasks is based on the belief that the leader know that there is reward in victory and growth in failure?Accept responsibilityBe willing to growHave a clear visionLead by exampleThe ________________ workforce members want their leaders to be receptive to people, a team player, a good communicator, knowledgeable, motivating, competent, and have good people skills.EncouragingEntrenchedEnlighteningEmergingAttending a school board meeting that is deliberating replacing a school nurse with a trained clerk who can distribute medication and record vaccinations is an example of:Leadership in professional organizationsLeadership through elected officeLeadership in the communityNone of the aboveStudy Questions:List Covey’s eight characteristics of effective pare and contrast Transactional Leadership and Transformational Leadership.Explain the different ways generations differ in the type of leader they desire.List the various nurse leader areas and an example of their importance.Discuss how nurses can use the six developmental tasks essential to successful leadership.Chapter 4: Developing the Role of ManagerCredentialing would be an example of what basic management function?Establishing objectives and goalsOrganizing and analyzing activities and decisionsMotivating and communicating with membersDeveloping people and selfThe nurse manager must be able to balance the following three sources of demand: Upper management requests, staff needs, and ___________.Patient complaintsConsumer needsPharmacy changesNone of the aboveWhat are patient conditions identified by Centers for Medicare & Medicaid Services (CMS) which healthcare organizations will not be paid.Never EventsQuality IndicatorsSentinel HappeningsIncident ReportsThe way a manager interacts with personnel, other disciplines, patients, and families that reflects the nurses philosophy.AccountabilityResponsibilityProfessionalismLeadershipStudy Questions:Recall the five general management tasks in any area and explain how do they apply to the nurse manager?List the three sources of demand the nurse manager must balance to meet day-day challenges.Define the term Never Events, provide examples, and explain the nurse managers role.Explain how nurse managers apply the ANA’s quality indicators to address quality care and patient safety.Discuss the importance of professionalism for nurse managers.Chapter 9: Cultural Diversity in Health CareThe two perspectives of cultural diversity that concern nurse leaders and managers are the care of a diverse patient population andThe underrepresentation of minorities in the workforcePositive work experiences in a culturally diverse workforcePromoting leadership development for minoritiesSupporting an action-oriented agendaThe process in which the health care provider continuousely strives to achieve the ability to effectively work within the cultural context of a client is known as:Cultural sensitivityCultural impositionCultural competenceCultural marginalityCurrent practice recommends using interpreters rather than translators when speaking with non-English speaking patients and clients becauseHealth care interpreters can decode words and provide right meaning of messageFamily translators may use their own ideas or omit informationTranslators don’t provide enough time for interpretation and clarificationa & b Betty is a new nurse manager on 7-South. She has a mix of ethnic and cultural backgrounds that make up her staff as well as her patient population. What are some programs that Betty could begin on her unit?Promote attendance to continuing education programs or workshops on cross-cultural nursingMentorship programs to expand knowledge of cultural diversityMake a special effort to ensure that ethnic holidays are recognized by the staffAll of the aboveWhat theorist’s “Sunrise Model” model focused on the close relationships of culture and care on well-being, health, illness, and death, and has a specifically designed research method (ethnonursing)?Campinha-BacoteLeiningerPurnell & PaulankaGiger & DavidhizarStudy Questions:Define cultural diversity, cultural sensitivity, acculturation, cultural marginality, cultural competence, cultural imposition.Recall the two perspectives of cultural diversity nurse leaders are concerned with.Explain why interpreters are preferred over translators in health care situations.What are some programs a nurse manager might implement on her unit to make staff more culturally pare the main points of the theoretical models of culturally competent care by Purnell & Paulanka (2008), Campinha-Bacote (1999, 2002), Giger & Davidhizar (2002), and Leininger (2002)Chapter 18: Building Teams Through Communications and PartnershipsWhich of the following are attributes of effective teams? (select all that apply)Objectives are well understood and acceptedCriticism is frequeht, frank, and relatively comfortable and constructiveDecision making includes formal voting, occurs prematurely, and simple majority leadsSelf-regulation is frequent and ongoing; focused on solutionsWhen working with a variation of generations, you understand that…Veterans bend the rules and often question authorityGeneration X had a stay-at-home parent, solid marriages, & job stabilityGeneration Y grew up with massive amounts of information and technologyBaby boomers were not influenced by any significant events to shape their views__________ communication occurs whwn both verbal and non-verbal actions fit the feelings of the sender and are appropriate to the context of the message. CongruentConsistentCorrespondingCompatible During a conflict with a physician, the nurse manager appolgizes and takes the blame for the dissagrement. This would be an example of which type of communication pattern?IrreleventPlacationAttribution of blameCongruenceWhat steps could a charge nurse take when he recognizes conflict between two of the nursing assistance whom he is working with? (select all that apply)Identifying the triggering eventDiscover historical context of each person’Identify issues, goals, and resources of the situationPut the staff members on different tracksStudy Questions:Discribe at least 5 attributes of an effective team?Distinguish generational differences that can effect their function on a team?Provide an example of each pattern of communication.List the helpful steps that a nurse manager could take to resolve conflict between staff membersChapter 23: Conflict: What would be the most appropriate situation to use the avoidance mode of conflict resolution?When other people’s solution appears to be betterWhen a quick decisive action is necessaryWhen negative results are greater than the benefit of resolutionWhen seeking creative, integrative solutionWhat statements are true about the role of the nurse leader: (select all that apply)They spend adequate time on conflict resolutionThey need to challenge the stereotypical gender behavioral expectationsThey have sufficient experience to deal with difficult staff membersThey need to model positive work relationships What determines whether a aggressive behavior between staff is lateral violence or bullying? Psychological harassment Breeches of confidentialityWithholding informationPerceived power differenceStudy Questions:Think of how you have responded to conflict resolution in the past. Which of the five approaches do you prefer? Discuss some of the ways nurse leaders can create a positive practice environment.What is the difference between lateral/horizontal violence and bullying? ................
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