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Edwin Meppelink

Winnipeg- Straße 10

14513 Teltow

Germany

Mobile: +49 172 5204229

Email: edwin.meppelink0@

Join me online: XING LinkIn

Website:

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PROFILE

Offering you many years of work experience in various roles such as Project Management, Business Development and People Management within various multi companies. I handle complex tasks with efficiency, demonstrating strong problem solving. Understand and utilize new information more easily and quickly than most, proficient in gathering all types of verbal and written information and strong in using numbers as a basis for reasoning and think logically and objective in decision-making. I have a strong positive attitude regarding People and outcomes, a go to person. A team person but also self-reliant, self-directed to take independent action and make own decisions.

CAREER HISTORY

SAP, Berlin Germany - 28/08/2017 – Present

• Customer References – Regional Expert (EMEA&MEE) for SuccessFactors (26/06/2017 – Present)

Key achievements

• Start project of improving Reference live program as project lead with 3 work streams (technical, Communication and Content)

• Support of sales deals via Reference program (several deals were over 1Milion Euro)

• Won several new customers in to the Customer Ref. Program.

SAP, Galway Ireland - 01/01/2010 – 28/08/2017

• Customer References – Regional Expert (EMEA&MEE) for SuccessFactors (26/06/2017 – Present)

• Senior Operations Specialist & Process Manager (01/04/2016 – 26/06/2017)

• Business Development Executive, (01/08/ 2012 – 01/03/2016)

• Interim team lead DACH region (01/04/2012 – 10/08/2012)

• Partner Service Advisor Germany, Belgium, The Netherland, Cyprus and Greece (01/01/2010 – 01/04/2012)

Key achievements

• Process mapping of all the processes in PSD via Signavio creating transparency and process improvement.

• Re-design of the partner satisfaction survey.

• Operationalization of the Partner Benefits Catalog.

• Implementing OEM services, which created significant revenue growth and a planned 20 additional positions within the department by the end of 2016.

• Leading several different projects with different teams and team members and brought the projects to a successful completion.

• Build strong alignment with key stakeholders and increased the team performance

• Drove business growth and new solution adoption with existing SAP partners in an established market. (Germany, Belgium, The Netherlands)

• Build new strong alignment with our department in new markets. (Cyprus, Greece)

Digital River, Shannon Ireland - 01/05/2006 – 30/11/2009

• Trainer & Business Analyst:

Key achievements

• Created from scratch a complete training program, including training modules and documentation for the different systems, to ensure a consistency in the training. With the introduction of the training program, I accomplished a significant increase of the quality and productivity. Used Six Sigma to make improvements and to show the impact of the changes.

• Created Quality checks and on setting up programs to improve the Quality of the existing staff.

• Worked with internal stakeholders to identify other areas of improvement like processes or system changes.

• Responsible for different projects. Assigning parts of a project to dedicated teams or team members using a variation of tools. Responsible of tracking the progress of the project and providing support and feedback. Worked with teams globally, internal as well as external

• Worked with Philips to set up the training for their customer service Center and set up the order and delivery processes and integration of Philips and Digital River systems.

AC Nielsen, Diemen The Netherlands - 01/01/2000 – 01/05/2006

• Manager data acquisition and production

Key achievements

• Improvement of Data Quality by building data quality check in to the processing systems.

• Increase the production time by automating data collection. Moved from a manual data collection to a scan system and an automated data transfer. Improved the production from 2 months to weekly data.

• Leading a team of 28 people divided over 3 different areas.

• Note: Member for 3 years of the works council and the European works council and the last year president of the works council.

Nedan Zoetwaren Ooisterwijk The Netherlands - 01/10/1998 – 01/01/2000

• Sales Manager

Amici Mode Hengelo/Almelo The Netherlands - 01/02/1994 – 01/10/1998

• Fashion Store Manager

EDUCATION & TRAINING

Project Management course ZA5505 and ZA5506

Ahrens Herrmann Consulting GmbH 2014

Green Belt Six Sigma

MDR Consulting 2008

Train the Trainer and Professional Telephone skills

Professional Development 2007

M.D.S Business school (main subjects, Marketing and Management)

Deventer, The Netherlands 1987 - 1990

IT SKILLS & LANGUAGES

• IT Skills:, Microsoft Office: Word, Excel, PowerPoint, Outlook and Explorer. SAP software. Software to create training material such as SnagIt, Camtasia.

• Languages and competency level – Dutch (Native), German (Fluent), English (Fluent)

INTERESTS

Sport: Squash, Cycling, Walking,

Films, Music, Reading, History, Different cultures, Football (Bundesliga, Eredivisie), Cooking

Always did voluntary work for the sports clubs and take part in various charity events.

Driving license:

Full, clean. EU levels B

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