Following Directions - Weebly

Following Directions

Lesson Review

(This review is meant to help you take notes. Spaces are available for you to write down your own notes and answers. If you do not have enough room, use another piece of paper or the back of the review.)

Introduction:

In this lesson, we will discuss: ? What are the different types of directions? ? Why is following directions important? ? How can I be better at giving/receiving written, visual, and audio directions? ? How can I take better notes?

In this lesson, we will address 3 different types of directions: ? written ? visual ? aural (audio or listening)

The different types of directions are all important.

Employees who follow directions:

? Are more valuable to the company. ? Have fewer accidents. ? Earn the respect of employers and coworkers. ? Get the job done right the first time. ? Cost the company less in lost time and quality of productivity.

Stop and Think: Think about a time when you did not follow directions.

What happened or didn't happen?

Written Directions:

(Activity on Following Directions)

If you do not have scrap paper, use the back of the Lesson Review.

What did your paper look like? Did it look like the one on the previous slide?

If it didn't, you probably missed this step: "Carefully read all of the parts of the test before doing anything."

Following directions means:

? Employers expect you to do a task in the order that it has been explained. ? You may receive directions verbally or in writing. ? You may have to take notes when verbal directions are unclear. ? You should repeat verbal instructions to show understanding.

Consequences if you don't clarify directions:

? Waste of time, material, and money. ? Unhappy customers, co-workers and supervisors. ? Safety issues.

Stop and Think: Have you ever received unclear instructions? Did you ask for clarification? If

not, did you follow the instructions correctly, or did you make mistakes?

Visual Directions:

Stop and Think: Imagine that the EMT comes to your office or place of work. You are not very

good at remembering visual directions. What could you do to help you remember what was demonstrated?

Tips to reinforce visual directions:

? Watch closely. ? Take notes or draw sketches. ? Ask questions if you need clarification. ? Practice on your own time.

Visual instructions include:

? Hand gestures ? Facial expressions ? Pictures ? Skits or plays ? Videos

Examples of visual directions in the workplace:

? Blueprints ? Floor plans ? Visual computer software ? Charts and Diagrams ? Warning signs

Practice: What do you think this visual sign is telling you?

Stop and Think: Can you think of other examples of visual directions? Have you ever used any

of the previous, or your own, examples in the workplace?

Audio Directions:

How to understand audio directions: ? Listen carefully. ? Take notes or draw sketches. ? Ask questions if you need clarification. ? Re-state the directions to make sure you understand.

Practice: Imagine that you are a mechanic at a garage, and your supervisor is giving you

directions.

Question 1: What is the first vehicle you should work on? Question 2: Where should the new tires go on the black truck? Question 3: Where should you go to get the tires for the truck? How did you do? Did the phone ringing in the background make it hard to pay attention to the directions?

5 tips to help you give clear directions:

1. Get attention -

2. Only give a small number of instructions at any one time -

3. Use simple words -

4. Repeat your initial instructions with any necessary explanations -

5. Ask your co-worker(s) to repeat the instructions back to you in their own words -

Stop and Think: Can you think of a time when you had to give directions? Was it difficult? Did

the other person understand what you were saying?

Taking Notes:

Quick tips on how to take notes: ? Be prepared ? ? Use short phrases and abbreviations ? ? Write down meeting times and due dates ? ? Use symbols to remember key concepts ? ? Use technology ?

Taking notes helps to: ? Eliminate confusion. ? Give you a reference to come back to later. ? Show your supervisor you are paying attention.

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