CONTENTS



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Dear IELP Student:

Welcome to the Intensive English Language Program (IELP) at Central Connecticut State University. We hope you enjoy studying here. This manual should help to orient you to the IELP program, important immigration regulations and every day issues.

The following list of contacts is for your information as you become acquainted with CCSU.

Patricia Burnett, IELP Coordinator HB 124 832-3376 pb8722@ccsu.edu

Carmetta Williams, IELP Secretary HB 124 832-3376 williamsc@ccsu.edu

IELP Faculty Office HB 120 832-2753

Toyin Ayeni, Int’l Student/Scholar Coor. HB 123 832-2052 ayeni_olu@ccsu.edu

Hoa Do HB 123 832-0058 hoado@ccsu.edu

Dining Services Memorial 832-3765

Bookstore Stud Center 832-2265

Bursar LD 221 832-2010

Admissions (Undergraduate) LD 115 832-2278

Admissions (Graduate) HB 102 832-2350

Registrar’s LD 116 832-2236

Card Office BK Store 106 832-2140

Student Wellness Services MW Annex 832-1925

Microcomputer Lab Office MW Annex 832-1722

Residence Life MB 120 832-1660

Learning Center EW 101 832-1900

Library Library 832-3404

Snow Phone 832-3333

Language Lab HB 301 832-2897

Security/Parking Public Safety 832-2375

Emergency Calls Public Safety 911

Should you have any questions that are not answered in the following pages, please feel free to get in touch with the Coordinator any time.

Table of Contents

The IELP Program 6

Course Descriptions 6

Field Trips and Social Outings Error! Bookmark not defined.

Student Placement 6

Level Changes Error! Bookmark not defined.

Student Feedback 6

Program Grades 7

Program Certificates 7

Student Attendance Policy 7

Student Code of Conduct 9

Student Complaints 9

Tuition, Billing and Refunds 10

E-mail and Central Pipeline Accounts 12

Immigration Regulations 12

Reasons to See the International Student/Scholar Coordinator (F-1 and J-1 students) 13

Every-Day Issues 14

Money and Banking 14

Checking Account 15

Savings Account 15

Automatic Teller Machines (ATM) 15

Bank Checks 15

Credit Cards 16

Communication 16

Telephone 16

International Calls 16

Postal Service 17

Medical Forms, Health Insurance, and Health Care 17

CCSU Medical Forms 17

If you are living on campus… 18

Where to Submit Medical Forms 18

Health Insurance 18

If you get sick… 18

Pharmacies & Optical Care 20

Transportation 21

Long-Distance Bus Service 21

Rail Service 22

Air Service 22

Taxi Service 22

Automobiles 23

Identification Cards 24

CCSU ID/Blue Chip Card 24

Driver’s License 24

Non-Driver’s Identification Card 25

Culture, Values & Learning to Cope with the American Way 25

Culture Shock 25

Some American Cultural Traits 26

Responsibility for Self 26

Informality 26

Gift Giving 27

Time and Appointments 27

Invitations 27

Hygiene 27

Greetings 27

Friendship and Dating 28

Racism 28

Holidays 28

Connecticut/Hartford Area/Campus Resources 31

History 31

Weather 31

Connecticut Information Websites 32

Center for International Education/ International Student/Scholar Coordinator 33

Bursar’s Office 33

Center for Advising and Career Exploration (CACE) 34

Student Wellness Services 34

Campus Ministry 34

Intramural and Recreation Program 34

Residence Life 35

Registrar’s Office (Student Records) 35

The IELP Program

Course Descriptions

The Intensive English Language Program (IELP) offers instruction in English language and American culture to international students wishing to improve their English skills. Classes are offered at six levels. Regular programs are eight weeks long and offered four times per year. The Transition course meets for 16 weeks during the regular academic year only, and may be taken for academic credit. Academic credit is only given to undergraduate students. However, Graduate students can still take the class as a non-credit course. Detailed descriptions of each course are available in the CCSU catalogs. Presently there are no scheduled summer classes; however, if enough students request a summer class, part-time courses can be arranged.

Note: Students should expect to complete both sections (01 and 02) of a given course level, with the exception of Transition. The order in which you take these sections does not matter.

Student Placement

The IELP accepts recent (within 6 months) TOEFL or IELTS test scores to determine the appropriate level of each student.

Student Feedback

Instructors provide students with written feedback at mid & end of term according to how well they meet the objectives of the course. The course objectives are clearly outlined in the course syllabus issued at the beginning of the session.

You will be evaluated through standardized testing at the end of every term.

Program Grades

IELP students will receive one of the following course grades:

Levels 1-5: Satisfactory and Unsatisfactory.

Transition: A, B, C, D, F, and I (incomplete).

Graduate Transition: Satisfactory and Unsatisfactory.

Satisfactory: This grade is awarded to students who attend class regularly, participate as necessary, and complete assigned work.

Unsatisfactory: This grade is issued to students whose English skills have not benefited from the program due to lack of attendance, lack of participation, or lack of effort.

Program Certificates

Students successfully completing a full session of IELP study may receive a certificate for each class:

Certificate of Achievement: This certifies that the student attended and completed the session, and successfully met the ACHIEVEMENT objectives of the class.

Note: Instructors may recommend that a student receive no certificate as a result of poor attendance and/or poor class participation. Any student receiving a grade of "Unsatisfactory" will not receive a certificate.

Student Attendance Policy

1. Number of absences permitted:

• Students may have no more than 4 absences per class per session (8 absences per semester for Transition students).

• More than 4 absences will result in a class grade of Unsatisfactory or a Probationary Satisfactory.

• Absences due to visits from family members are NOT exceptions. They will be counted.

2. Letter of Warning:

• Upon receipt of 2 absences, the faculty member will report this student to the IELP via the Attendance Form.

• A letter of warning, will be mailed to the student. This letter will remind the student that s/he has only two absences remaining for the session.

• Both the Attendance Form and letter of warning will be kept in the student’s file.

3. Letter of Probation:

• Upon notice of a 5th absence, the faculty member will once again report this student to the Coordinator using the Attendance Form.

• In the case of students on an F-1 visa, the Coordinator will report the student to the International Student & Scholar Services Coordinator.

• A letter of probation will be mailed to the student.

• The letter of probation will state that the student will be receiving a grade of Unsatisfactory and has been placed on Probation effective immediately.

• The student is required to sign and return the probation letter to show that he/she has received it and understands its meaning.

• Both the Attendance Form and letter of probation will be kept in the student’s file.

• Failure to sign and return the probation letter does not affect the decision to put a student on Probation.

4. Letter of Dismissal:

• If any more absences occur during that course in that particular session, the faculty member will report this student to the IELP Coordinator using the Attendance Form, marking the box labeled Academic Dismissal.

• The Coordinator will review and sign the Attendance Form and arrange a meeting with the student.

• Upon conclusion of the meeting, the Coordinator will determine whether to dismiss the student or offer Probationary status. If dismissed, the dismissal is effective immediately and no refund will be provided regardless of what week dismissal occurs.

5. Arriving late to class

• Being late to class is unacceptable. Four late arrivals equal one absence with respect to this policy.

6. Missing Coursework

• Students are expected to make up all work missed over the course of their absences.

Note: Exceptions to this policy are at the discretion of the Coordinator in consultation with the appropriate faculty member.

Student Code of Conduct

IELP students shall:

• Treat the IELP faculty, staff, and other students with dignity and respect, remembering that they are all equal with respect to race, national origin, color, gender, religion, sexual orientation, age, political opinion or disability.

• Conduct themselves in a manner that ensures a safe and productive learning environment for all students.

• Participate actively in the classroom; however, attention must be paid to the diversity present and differences in learning styles must be respected.

• Come to class promptly and attend classes regularly.

• Inform the IELP office staff of any changes affecting their immigration status (e.g. change of address, change of status, intention to transfer schools, or continue beyond the validity of their visa.)

IELP students shall have the right to:

• Be placed in an appropriate level of instruction based on the results of placement testing.

• Voice their opinions and concerns about teacher performance, instructional materials, and methods of instruction at any time during a session. Problems specific to a course must first be discussed with the teacher of that course; only when the student is dissatisfied with the handling of the problem on the course level should the matter be brought to the attention of the Coordinator.

• Receive periodic updates relative to their classroom progress.

• Be considered equal in the classroom and be judged only by the quality of their work.

• Take the Institutional TOEFL test free of charge.

• Be issued a CCSU Student ID Card.

• Take part in off-campus activities, e.g. field trips, sponsored by the IELP.

• Use campus facilities and services.

• Attend extracurricular activities on campus.

Student Complaints

• All student complaints regarding the classroom shall first be directed to the instructor.

o If there is no resolution reached between the student and the teacher and the nature of the complaint is academic, personal or involves some aspect of program operation, the student may be referred to the IELP Coordinator.

• All complaints will be treated with equal respect.

• Through the use of the Student Comment/Complaint Form all issues will result in feedback to the student and faculty member (if appropriate) regarding the action taken.

• All complaints will be maintained in a secured binder in the IELP Coordinator’s Office and remain confidential.

Tuition, Billing and Refunds

Central Connecticut State University

Intensive English Language Program

Policy on Billing, Refunds, and Non-Payment

Billing Process

When bills are ready for viewing, students will receive an e-mail notification in their CCSU e-mail box, or at an off-campus e-mail address to which they have set forwarding. A link in the e-mail takes students to CentralPipeline.  Students may also access the eBill by logging directly into CentralPipeline using their BlueNet ID and password.  Once logged in, students can view tuition bills, make credit card or e-check payments, and set up third-party payers who can make payments on their behalf.

When to Pay

Advanced payment due $5,500* at the start of the program date for that semester. Late payment made after the start date is $5,800*.

How and Where to Pay

IELP students may pay their tuition bill one of four ways (see below). DO NOT MAIL CASH.

I. BY MAIL. Make your check or money order payable to “CCSU.” Include your name/address and student I.D. number on the face of the check. Mail the check to the following address:

Central Connecticut State University

Bursar’s Office

P O Box 4010

New Britain, CT 06050-4010

II. IN-PERSON. Personal Checks (drawn on a U.S. bank), Cashier’s Check, Money Order or Cash

Make your check or money order payable to “CCSU.” Include your name/address and student I.D. number on the face of the check.

1. Payments made in-person by cash, check or money order can be presented at the Bursar’s Office, located in Davidson Hall, Room 221, during regular business hours (Monday through Friday, 8:30 a.m. - 4:30 p.m.)

2. Credit card payments are not accepted for in-person payments; however computer kiosks are located in the Bursar’s Office where credit card payments can be made. A 2.5% non-refundable convenience fee applies to all credit card payments.

III. ONLINE THROUGH YOUR CCSU PIPELINE ACCOUNT

1. ELECTRONIC CHECK – Online payment by eCheck/ACH uses funds directly from a checking or savings account. Payments by eCheck are secure, instantly applied to the account and are processed on CCSU’s behalf through the QuickPAY eBill/ePayment system without assessment of any fees.

2. CREDIT CARD - Discover and MasterCard credit cards will be accepted; due to Visa restrictions Visa credit cards, however, will no longer be accepted. Credit card payments will be processed on CCSU’s behalf through the QuickPAY eBill/ePayment service which has been certified compliant with credit card security regulations ensuring continued security for students and authorized users’ financial data. For all credit card transactions CCSU will assess a 2.5% non-refundable convenience fee.

IV. WIRE TRANSFER

Wire Transfer Payments, both domestic and international, can be accepted. All funds must be in US dollars. The Bank Routing information for IELP is as follows:

ABA Route (EFT/ACH) 011900571

ABA Route (wires) 0260-0959-3

Bank Name Bank of America, 100 West 33rd Street,

New York, NY 10001

University Account 0086-5080

(Note) There is a service fee with this transaction, please see your bank.

Exchange Rate Information

Central Connecticut State University settles all accounts in United States dollars, and does not assume any liability for losses that may result from foreign exchange rate differences under any circumstances.  Central Connecticut State University's liability in the event of an error to a student's account is limited to the correction of the error in United States dollars.

Refund Policy

Tuition:  The $100 application fee is non-refundable.  If you withdraw before the first day of classes, 100% of tuition is refunded.  If you withdraw in the first or second week of classes, 50% of the tuition is refunded.  If you withdraw in the third or fourth week of classes, 30% of the tuition is refunded.  If you withdraw after the fourth week of classes, there is no refund.

Nonpayment Policy

All IELP tuition and fees must be paid in full by the deadline (end of the first week of classes. Failure to pay the full amount or arrange other financial support will result in a $50 late fee. Additionally, a hold will be placed on the student account, which will block the account from any activity (registering for future semesters, registering to take the TOEFL exam, requesting grades or transcripts, etc.). This hold will remain on the account until the balance is paid in full.

E-mail and Central Pipeline Accounts

Once you have paid your tuition deposit, you may activate your on-line CCSU Pipeline account and access your university e-mail account, billing statements, make on-line credit card payments, review your semester class schedule and read other university announcements.

Visit to set-up your CCSU Pipeline Account username, password and e-mail preferences for the first time. You will need to provide the following information:

• Your 8-digit CCSU ID Number

• Your Birth Date

• Your CCSU PinNumber (obtained by calling the CCSU Help Desk at (860) 832-1720)

After you have set-up your Pipeline account, you may login at su.edu/cp/home/loginf

Immigration Regulations

Regularly updated information on immigration regulations is available on The International Students and Visiting Scholars page of the Center for International Education website at: su.edu/isss

Reasons to See the International Student/Scholar Coordinator (F-1 and J-1 students)

International Student/Scholar Coordinator

Toyin Ayeni

E-mail: ayenio@ccsu.edu

Phone: (860) 832.2040

Fax: (860) 832.2047

❑ Traveling Outside the United States

o Attend one of the scheduled Travel Advisory Sessions posted through email

o You need:

▪ Valid I-20 with travel signature from the International Student/Scholar Coordinator on page 3 (travel signature valid for 6 months).

▪ Valid F-1 Visa

▪ Passport valid at least 6 months into the future

❑ Extension

If your I-20 is expiring and you plan to remain with the IELP, you must request an extension from the International Student/Scholar Coordinator.

o You need:

▪ A written explanation from the Coordinator of the IELP (stating you are making appropriate progress and your expected date of completion)

▪ A newly completed Affidavit of Support (obtain blank form from the IELP Secretary)

o This must be done before your current I-20 expires or you will be out of status.

❑ Transfer

o If you are transferring to another program or university, you must notify the International Student/Scholar Coordinator in writing (email is fine) of your acceptance and your intended date of transfer. Your SEVIS Immigration Record will be transferred to your new school at the completion of your last session at CCSU. You must be 100% positive of your plans as this process is difficult and lengthy to reverse. Your new school will issue a new Form I-20 to you.

❑ Matriculation

o If you are moving up to university level here at CCSU, you must notify the C.I.E. Immigration Dept. during your application period. You will need a new I-20 within 60 days of your last date of attendance.

o You must submit the following to the International Student/Scholar Coordinator:

▪ Proof of acceptance to CCSU

▪ A new Affidavit of Support

❑ On-Campus Work Authorization and Other Letters

o You can only work at the Bookstore or Food Service Dept. at CCSU

o Other letters may include; Military; Good Standing

o Request a letter at the Front Desk

❑ Social Security Number and/or Driver’s License

o Request an information packet (including application) at the Front Desk

o Social Security visits CCSU at the beginning of each academic year.

As an international student in the United States, your legal status is that of a non-immigrant. It is your responsibility to know and follow the regulations. We are here to help, but ultimately the responsibility is yours to maintain your status.

If you require assistance, signatures, or paperwork to be processed by the International Student/Scholar Coordinator, be sure your request is made well in advance of any deadline.

All questions concerning your status as an international student should be referred to the International Student/Scholar Coordinator (email: Ayenio@ccsu.edu).

Note: Do not rely on anyone concerning your immigration questions and problems. Immigration law is complex and easy to misunderstand. Each case is different and judged separately. Therefore, the information you receive from others may not be appropriate for your situation.

Every-Day Issues

Money and Banking

The basic unit of currency in the United States is the dollar. All paper currency is the same size and color, with different denominations ($1, $5, $10, $20, etc.). Coins make up denominations smaller than the dollar. They are:

$.50= a half-dollar

$.25= a quarter

$.10= a dime

$.05= a nickel

$.01= a penny

100 pennies (100 cents), 20 nickels, 10 dimes, 4 quarters, and 2 half dollars all equal one dollar. $1.25 is the equivalent of one dollar and $.25 cents (or a dollar and a quarter).

It is neither practical nor safe to carry large amounts of cash. Thus, upon arrival in the U.S., you should open a bank account as soon as feasible. Each bank in the Hartford area has its own policies on types of accounts offered, service charges, minimum balance requirement and interest yields. You may wish to choose a particular bank because it has a convenient location, good business hours (most banks are only open 9am-3pm, Monday through Friday), provide Automatic Teller Service (ATM) or because it offers the type of account most suitable to your needs.

To open an account, you will need to provide identification to the bank. Be sure to bring your passport and other-immigration papers, and other forms of identification (such as social security card or student ID). If you do not have a social security number, ask the teller for a W8 form instead. (You do not need a social security number to open a bank account.)

The following is a summary of commonly used types of bank accounts:

Checking Account

You will receive (at a small cost) a supply of checks, imprinted with your name (and address, if desired). You can use checks to pay bills (cancelled checks are legal payment receipts), and make purchases (provided you have two acceptable forms of ID, one of which may often times be a credit card). The bank may charge a service fee for each check that is written or a monthly fee, or limit the number of checks you can write each month without a charge. Some banks waive fees if you agree to keep a minimum balance in your account. However, if you overdraw (or your “check bounces”), you will be charged a fee by the bank and often times by the institution to which you wrote the check.

It is important that you keep a record of your withdrawals (both checks written and money withdrawn through an ATM) and deposits, and other assessed fees, using the ledger the bank provides with your supply of checks. This way you will always know exactly how much money you have.

Every month your bank will mail you a statement, listing all deposits and withdrawals made during the previous month. Your cancelled checks will also be included. Be sure to reconcile your bank statement with your own records. Always keep your cancelled checks--DO NOT throw them away.

Savings Account

This type of account does not normally come with checks, but is useful if you have a large sum of money you will need to draw on regularly (for example, an “emergency fund”), because it pays interest. As you make deposits and withdrawals on this account, all transactions are recorded in your bankbook.

Automatic Teller Machines (ATM)

Most banks offer ATM service. This service allows you to make withdrawals and deposits, and check your current bank balance, during non-banking hours via the use of a computer located on the outside of the bank building. This service is available for both checking and savings accounts.

The bank issues you a plastic card with a personal identification number (PIN) that you choose. DO NOT reveal this number to anyone else. Some ATM cards can be used at banking institutions other than the one with which you have an account. However, you may be charged a transaction fee for using another bank’s machine. Make sure you understand your bank’s policies on the use of ATM’s.

Bank Checks

Since it is not advisable to send cash through the mail, many banks offer bank check service. For a slight fee, the bank will issue you a bank check for your cash. This service is useful for individuals who do not have checking accounts.

Credit Cards

In the U.S., credit cards (Visa, American Express, MasterCard, etc.) are often used for identification purposes. A credit card is often required when writing a check in a place of business. To receive a particular credit card, you need to apply directly to the card company; many banks have applications for Visa/MasterCard and are willing to extend this type of credit. You will be required to provide a variety of information about your finances when applying for a credit card. If approved, you should receive the card within 2-3 weeks.

Communication

Telephone

There is an extensive telephone network in the U.S. The telephone system is operated by hundreds of interlocking private corporations.

There are a variety of ways to make telephone calls on public and private telephone:

Public- Pay phones are still available in some places. You must pay for a call in a variety of ways:

o Coin- Most local calls require 50 cents. If you wish to make a toll call (long distance), dial the number and deposit the amount stated by the operator. There is usually a 2-3 minute limit. Check the hand set to see if it is Yellow or Black. You may not be able to make a call outside of CT if you chose the wrong set.

o Calling Card- If you have a private phone, you are entitled to a calling card at no charge. You can then make calls from any pay phones without the need for coins. Your call will automatically be charged to your monthly phone bill.

o Collect, Person-to-Person, and Station-to-Station- Calls are handled by the operator. Dial (0) for the operator, tell him/her the type of call you are making, and provide the telephone number.

Private- To begin telephone service, you must provide the telephone company with information regarding the type of service you want (there are a number of options), and whether you plan to rent or purchase your own phone, etc. Once you have paid your security deposit, the telephone company will inform you of the day when your phone service will be activated. Telephone bills arrive monthly with a complete listing of all toll calls and should be paid promptly to insure that your service is not terminated or disrupted. You can pay by personal check, money order or in-person at the company. Remember to call the phone company to terminate the service before you leave you residence.

International Calls

It is possible to dial directly to many countries from the U.S. if you have the respective country and city codes. This information can be obtained from the telephone book. To dial an international call, dial:

011 + Country Code + City Code + Local Number

Additional information regarding telephone service, problems, etc. can be obtained from your telephone book.

Postal Service

In the U.S., post offices are located in almost every town. For one nearest you, call (860)524-6001. In New Britain the post office is at 135 Chestnut Street; their telephone number is (860)223-3681. Most post offices are open 8am to 5pm, Monday-Friday, and 8am to 12:00pm on Saturday. For information about international postal rates, please see the United States Postal Service website at .

You may purchase stamps ($.49 cents domestic mail; $1.25 cents international mail to Canada and Mexico, and all other countries), postal boxes and a variety of other services including:

Certified Mail- Provides you with a mailing receipt. A record of delivery is maintained at the addressee’s post office.

Express Mail- Provides you with the option of delivering the letter/package overnight within the U.S. You need to take your shipment to designated post offices before 5 PM, and your shipment will arrive before 3 PM the next day. There is also international express mail that will get your package to its destination country in a matter of days (inquire about the number of days required for service within that country).

Money Orders- You can buy money orders ($1.00) from various locations (Post Offices (Stop & Shop, Gas Stations, The Big-Y, The Quick & Easy Store (860)225-5522 by CCSU, and some gas stations) in amounts up to $500.00, over $500.00 = $1.65. If your money order is lost or stolen, present your customer receipt and it can be replaced.

Medical Forms, Health Insurance, and Health Care

CCSU Medical Forms

All IELP students are required to submit an Immunization Verification Certificate.

When you applied to be a student in IELP, you were mailed a copy of the Medical Form and asked to complete it before your arrival. If you have not already completed this form, you must do so as soon as possible.

If you have misplaced your copy of the Immunization Verification Statement, you may download a new copy from this web page:



If you are living on campus…

Tuberculin Skin Tests are required to be administered in an American Facility.

If you are planning on living in the residence hall on campus, you will be required to have an additional immunization “the meningitis shot – "MENOMUNE” that is also required to be administered in an American Facility. CCSU requires a specific type of meningitis vaccine (with all subtypes A, C, Y, W 135 in the vaccine) that is not offered in most countries outside the United States.  It is related to what you will be exposed to while here in our country.

If you are in need of the tuberculin skin test and/or Menomune vaccination, these vaccines are available for a moderate fee by appointment through CCSU Health Services.

WARNING: If you do not submit your required immunizations in a timely manner, you will not be permitted to remain in your dorm room.

Where to Submit Medical Forms

Mail

Central Connecticut State University Health Service 

Marcus White Annex  

1615 Stanley Street

New Britain, CT 06050

Fax  (860) 832-2579  (not the preferred method due to possible difficulties in reading the fax)

In Person University Health Services, Marcus White Annex

Health Insurance

Health care can be very expensive in the United States. The IELP strongly recommends that all students enroll in a U.S.-based health insurance plan. There are two options: 1) buy the university’s health insurance through the IELP (see brochure provided), or 2) obtain your own health insurance sign an insurance waiver.

If you get sick…

For students carrying university-issued health insurance, in the event that you require routine health care (minor illnesses, checkups, etc.), you must first go to CCSU Student Wellness Services located in Marcus White Annex. If Health Services is not able to serve your needs, you will be referred to another facility.

University Student Wellness Services Contact Information

Office Hours: Monday - Friday 8 AM - 5 PM (closed holidays) 

Telephone for appointments: (860) 832-1926

General Information: (860) 832-1925

Fax: (860) 832-2579

Student Wellness Services Website



In an emergency situation there are several ways of getting fast, efficient, quality medical attention.

• Dial “911” if you are involved in an accident or are unable to get to a hospital on your own and require on-site medical attention. 911 is an emergency number that will immediately connect you with trained professionals who will send the appropriate service to you (an ambulance, for example). If you are dialing from a pay phone, you do not need to insert a coin in order to dial 911. 911 should also be used to call the fire department or the police in an emergency situation.

• Emergency Room Service: Most U.S. hospitals and some “Walk-in Clinics” maintain emergency care services that are equipped to deal with emergency and routine medical problems (if you feel sick on a weekend for example, when Student Wellness Services is closed). Do not be surprised to find that Emergency Rooms may be crowded and require a long wait before you actually see a doctor or a nurse. Be sure to bring proof of insurance.

You will be expected to pay for this service or present proof of insurance at the time of service. Although Emergency Rooms are open 24 hours a day, seven days a week, and offer a full range of high quality medical care, this type of service is expensive; it is not at all unusual for a short visit to cost $100 or more.

The major Hartford-area emergency facilities are:

Every Day Medical Center

621 Hartford Road (across from Burger King)

New Britain, CT

(860) 229-1113

(This facility has an excellent reputation for illnesses and accidents

ranging from minor to severe.) You must have an appointment,

Otherwise you will need to wait or cannot be seen.

Hartford Hospital St. Francis Hospital

80 Seymour St. 114 Woodland St.

Hartford Hartford

(860) 545-5000 (860) 714-4000

Hospital of Central Connecticut UCONN Health Center

100 Grand St. 263 Farmington Ave.

New Britain Farmington

(860) 224-5671 (860) 679-2588

After going to an emergency facility, you must immediately notify Health Services in order to be covered by insurance.

Pharmacies & Optical Care

Prescription drugs, medications, toiletries, and a variety of other items can be purchased at pharmacies (druggists, drug stores). It should be noted that many medications can be dispensed only with a prescription from a licensed physician or dentist.

Some of the pharmacies in your area are:

Brooks/Rite Aid Pharmacy Walgreens

1350 Stanley Street 95 Myrtle St.

New Britain New Britain

(860) 224-7798 (860) 826-740

CVS Columbus Plaza CVS

713 West Main St. 1181 Main St.

New Britain Newington

(860) 229-3757 (860) 667-1888

Super Stop & Shop Pharmacy Brooks/Rite Aid

44 Fenn Road Plaza 900 Farmington Ave

Newington New Britain, CT

(860) 667-9292 (860) 829-0740

Optical Care Locations:

LensCrafters Cohen’s Fashion Optical

Westfarms Mall West Farms Mall

Farmington, CT Farmington, CT

(860) 561-2202 (860) 521-4141

(860) 561-5687

Total Vision Target Optical

485 Willard Avenue 475 Hartford Road

Newington, CT New Britain, CT

(860) 666-7053 (860) 826-1052

Transportation

Although Connecticut recently introduced their first Rapid Transit System public transportation in the Hartford area is still varied with limitations. Very often, buses do not run in the evening, and therefore you must rely on cars or other means of transportation. Local bus service is provided by Connecticut Transit Bus Company at (860)525-9181. City buses cost $1.30, and you must have the correct change when boarding the bus.





New Britain Transportation Company

(860) 828-0512



Long-Distance Bus Service

Fare and schedule information can be obtained from the following long distance bus companies that provide service to New York, Boston, Washington D.C. and a variety of points in-between these cities.

Greyhound Bus

Telephone (1-800)231-2222 (toll-free)

Union Transportation Center, 1 Union Place, Hartford

From New Britain to New York

Bonanza Bus Lines Division

Peter Pan Bus Lines

1776 Main Street (P O Box 1776) Main Office

Springfield MA 01102-1776

Tel: (1-413)781-2900 or (1-800)343-9999 (Toll Free)

Bus Tickets: (1-888)751-8800

Union Transportation Center, 1 Union Place, Hartford

Farmington, CT location 12 Batterson Park Road, Must pay the Driver

Rail Service

Located conveniently in downtown Hartford the railroad offers frequent connections to New York City, Boston, Washington D.C. and includes through cars to northern New England, Canadian points, and to points such as New Jersey, Philadelphia and Washington, D.C.

AMTRAK Rail Passenger System

Telephone (1-800-872-7245)

Union Station Transportation Center

Spruce Street, Hartford

However, please be aware that train fares tend to be significantly higher than bus fares.

If traveling to New York City, it is always more affordable to use the bus, or take Metro North, Connecticut’s commuter train service, from New Haven.

For information about Metro North’s schedules, visit their website at:

Air Service

Air travel into and out of Hartford is convenient. The major airlines operate from Bradley International Airport (also referred to as Hartford/Springfield airport) and many of the airlines have offices in downtown Hartford. Hartford is located about ½ hour from Bradley Airport and about 2 ½ hours from the New York and Boston airports.

Taxi Service

A few of the taxicab companies serving the greater Hartford area are:

Yellow Cab Co. Telephone (860) 666-6666



Serving Bradley International Airport, Windsor Locks to and from all points in Connecticut is:

The Valley Cab Company Telephone (860) 673-4250

A-1 Taxi Service Telephone (860) 875-1555

City Cab Company Telephone (860) 416-6587

(A one-way trip from anywhere in the city of Hartford to Bradley is $56)

Serving Bradley International Airport, Windsor Locks; John F. Kennedy and LaGuardia Airports in New York; Newark Airport in New Jersey is:

Connecticut Limousine Co. Telephone (1-800) 472-5466

(A one-way trip from Farmington to JFK will cost $77, and $150 round-trip.)



Automobiles

Obtaining an automobile in the U.S. is an easy and common practice and it can provide convenience for travel. If you decide that you need to have an automobile, then you have two options: renting a car or buying a car (new or used).

Renting a Car- there are a number of different rental car companies that will rent a car for a limited time period. Each company sets it own daily rates for the car model it offers. Also, each company has its own policies on insurance coverage, per mile charges, and gasoline requirements.

To rent a car, you must provide the company with a credit card number and you must be over 21 years of age. Check the local yellow pages telephone book for listings of rental car companies.

Rental Car Insurance can be difficult to understand, and costly. The Website provides some information about what consumers should consider when making decisions about rental car insurance.

Buying a Car- Shop around, ask people, read consumer publications (such as Consumer Reports magazine)-find out as much about the car as possible. Then, when shopping for a car, you will have an idea of a reasonable price for the car and you will be able to bargain effectively. Also, always be sure to test-drive the car before you make the purchase.

Registering a Car- Once you obtain a car (new or used) you will need to register the car under your name. To do this you need:

• A valid emissions inspection (Vehicle Inspection Report) obtained from state Emissions Inspection Stations. The inspection costs about $20.

• A safety inspection approval issued by a mechanic who inspects the vital parts of the car. This is done at most garages for about $88.

• A current Connecticut No-Fault Insurance I.D. card which you receive after you pay the required automobile insurance.

• An application for Registration, which can be obtained from the Department of Motor Vehicles and must be signed by the current owner. Also, the current owner (individual or car dealer) must provide you with the Title (Certificate of Ownership) to the automobile. Both forms should be taken to the Department of Motor Vehicle in order to register your car. The registration fee is approximately $80 plus a $5 license plate fee; the title application is $25.

Once the above steps have been followed and your application has been approved, you will receive a registration certificate, two registration (license) plates and a plate expiration sticker. Promptly place these on your car.

You should also be aware of the sales and use taxes, which the DMV collects at the time of your registration. Also, you will be charged a municipal property tax by the city/town in which you reside (usually in January and June).

If you decide to sell your car, you must sign and give the new owner your title and registration certificate. Sign the sales information section of the form indicating the amount you received from the sale. Remember to remove the license plates from the car.

Identification Cards

It is important that you carry some sort of picture identification with you at all times. Several occasions will arise when you will have to show identification: cashing checks, entering nightclubs/bars, emergency situations, etc. In many cases, your passport will be more than adequate and may even be required (to open back accounts, for example). However, it is not a good idea to carry your passport at all times since a lost passport can cause a variety of problems. To prove your identity, many places will ask you to show at least two forms of identification. A driver’s license and college I.D are most reliable and most often used.

CCSU ID/Blue Chip Card

Issued by the University, your CCSU I.D. allows you access to all University events and facilities. It can be obtained at the Card Office/ located in the CCSU bookstore, Student Center 1st floor upon payment of all tuition and fees.

Blue Chip Dollars are is part of the campus debit card system that provides you with the opportunity to use funds in your account towards a variety of campus services, including approved off-campus retail stores and restaurants.



Driver’s License

Visitors to the United States who already have a foreign driver’s license may apply in their home country for an International Driver’s Permit (IDP). The International Driver’s Permit is valid only for one year in the U.S. The International Driver’s Permit must be accompanied by your valid foreign driver’s license from your home country.

Paperwork for applying for a Connecticut driver’s license is available during orientation and at the Center for International Education (CIE). More details about this and how to apply for a Connecticut Driver’s License may be found at the Connecticut State Department of Motor Vehicles (DMV) website dmv/site/default.asp

Non-Driver’s Identification Card

The Department of Motor Vehicles issues these cards to individuals who do not drive. This card looks like a Connecticut driver’s license but does not authorize the person to operate a motor vehicle. It is issued for identification purposes only. The DMV card can be obtained from any DMV office that issues driver’s licenses. Officials will require you to follow the same procedures as for obtaining a CT driver’s license. Information is available in the Center for International Education (CIE).

Culture, Values & Learning to Cope with the American Way

The process of moving from one culture or country to another will force you to confront many new places, people, styles of communication, and ways of going about one’s daily routine. Living in the United States will, no doubt, bring with it a series of conflicting emotions as you are confronted with new stimuli and different ways of acting. The key is to absorb as much as you can, learn how to accomplish what you came here to do, and to do this in a way that remains compatible with your own up-bringing and values.

Culture Shock

What are the symptoms of culture shock?

• Embarrassment

• Disappointment

• Withdrawal

• Guilt

• Loneliness/homesickness

• Rejection of people from other cultures

• Sense of helplessness and excessive reliance on others

• Recurrent minor illnesses, sleeplessness

• Tendency to stereotype others

• Desire to be with people of one’s own culture

What has caused this sense of culture disorientation?

• The behavior that you observe in those from another culture does not make sense to you.

• Your own behavior does not produce the same effects on those from another culture as it does on people from you own culture.

• Interactions with people from another culture present you with new demands and problems for which you have no ready solutions.

How do you overcome culture shock?

Culture Shock is often described as a series of stages that one goes through in the process of adapting to another culture.

The Honeymoon: Everything is new, exciting, and positive.

Crisis: The excitement is gone, differences begin to emerge and you may experience genuine difficulties in coping; you may become critical or negative towards the host culture and even think that people are out to make life difficult for you.

Recovery: Things are beginning to make sense; you can communicate basic ideas, you are making friends; you are beginning to accept that there can be different ways of doing things.

At Home: You have overcome your earlier fears and have now adjusted more positively to American life while at the same time recognizing its inadequacies; you may not always approve of how things are done in the new culture but you have learned to accept and understand these differences.

How do you reach this final stage?

• Maintain your perspective. Know that is will take extra effort on your part to overcome the initial negative feelings. Do not let the “Culture Shock” take over your life.

• Keep an open mind. People are acting according to their own values. Try not to judge their behavior against the standards that you would use in your home country.

• Learn from your experience. Living in a different culture provides you with a unique opportunity to explore a new way of life.

• Laugh!!!!!

Some American Cultural Traits

Responsibility for Self

In the United States great emphasis is placed on the individual, who is responsible for his/her own life. In college for example, you are responsible for choosing your own courses, changing courses, changing advisors, respecting and adhering to the honor code, etc.

Informality

In general, life in the United States is informal. With some exceptions, such as the workplace, Americans dress for comfort. Most of the time Americans tend to treat everyone similarly with little concern given to age, title, or status.

Gift Giving

Americans usually only give gifts on special occasion, such as Christmas, birthdays or anniversaries. A small gift is also appropriate when you are invited for dinner (flowers, a bottle of wine, etc.) or if you have been invited to someone’s home as a weekend guest.

Time and Appointments

The saying that “time is money” perhaps best expresses the American concept of time; it exemplifies work ethic. Generally, Americans are highly conscious of the value of time and use it quite efficiently. The American attitude toward appointments is indicative of this philosophy. Since most of their daily activities are well planned, it is customary to make advance appointments for any visit to business or professional offices or to meet with most faculty (although most faculty have open office hours as well). If you fail to keep an appointment or you are late, it is extremely important that you call and give an appropriate explanation. If you know in advance that you are going to be late, it is important that you call and inform that person you are scheduled to see that you are going to be delayed. If you are late and have not bothered to call ahead you may find the person you are meeting to be abrupt, and even unpleasant. Some faculty, physicians, and administrators will cancel the appointment if you fail to be on time. Finally, since public events begin on time, it is important that you be on time for these activities as well.

Invitations

Americans believe that invitations should be answered as soon as possible. Whenever an invitation is extended to you, formally through a note or informally via telephone, you will be expected to respond quickly and candidly. When accepting an invitation, make sure you have the correct time and place. While appointment times for social events are more flexible than business appointments, you should try to arrive as close to the scheduled time as possible, particularly if you are invited for dinner.

Written invitations may contain the notation R.S.V.P. (French for “respondez s’il vous plait” or “please respond”). It is proper to thank a person or family for their hospitality by a telephone call or by mailing a brief thank-you note. If you are invited to spend the weekend, a small gift is appropriate as well.

Hygiene

In general you will find that students wash their clothes frequently. Baths and/or showers are taken daily and hair washed often. Teeth are brushed twice daily as a rule. Natural body odors are considered unpleasant and unsocial in the U.S. In addition, deodorants, perfumes, mouthwash and powder are used on a daily basis.

Greetings

Perhaps the most common difficulty encountered relating to greetings in the U.S. is the use of the phrase, “Hi, how are you?”. In most instances, this should be interpreted simply to mean, “Hello”. The person whom you meet is most likely not truly asking how you are. The quickly response of, “Fine, how are you?” with no elaboration is expected. This exchange occurs every time you meet or pass someone with whom you are acquainted.

A handshake is essential in a business setting. In the social arena it is expected for men to shake hands and although not commonplace for women, it is becoming more and more accepted. Hugging and kissing in social situations is reserved for close friends and family members.

Friendship and Dating

Americans are generally considered to be open and warm people who make new acquaintances easily. Because they are very mobile, however, Americans often have many casual friends but few deep friendships. It is not uncommon for foreigners to interpret American “friendliness” to be more meaningful than it’s intended.

There are no strict guidelines for dating in America. Generally the initiative still comes from the man, but this is certainly not the only option. If you want to get to know someone, it is often wise to ask the person to join you for coffee or to get together to study. Such short events may prove the beginning of a strong and lasting friendship. Going to social events together, even if this occurs several times, may not imply emotional attachment but it does indicate that the people enjoy each other’s company. If you invite someone out (whether it is for coffee or a formal social event) and that person declines the invitation, you should not interpret this to mean anything other than “no”. Americans are generally to the point. “No” means just that…no.

Although not always rigidly adhered to, while in the U.S., the man most often pays for the date. However, if the woman has invited the man, it would not be wrong for her to pay. Finally, if you are going out “just as friends” it would be expected that you “go Dutch” or each pay for yourself.

Racism

Although it is difficult to define, racism involves the notion of racial or ethnic superiority; a subjective prejudgment of people and a generalization based on a dislike of differences. An overt form of racism occurs when a person is refused a job because of the color of his/her skin or ethnic background. A covert form of racism is when someone will not speak to a person because of his or her color or ethnic background. These overt and covert forms of racism creates barriers to communication and prevent the development of cooperative, friendly relationships among people. At CCSU instances of racism should be reported to the Student Affairs Office in Davidson Hall (Administration) Room 103.

Holidays

There are three major categories of holidays which most Americans celebrate patriotic or civic, religious, and “for fun”. Some of the holidays are legal holidays and many businesses, including government offices, are closed on these days.

New Year’s Day- January 1. First day of the year. Most of the celebration takes place the night before (December 31), New Year’s Eve, with parties and other festivities running well into the early morning hours of January 1. New Year’s Day is a legal holiday.

Emancipation Proclamation - Issued on January 1, 1863, this Presidential Proclamation declared "that all persons held as slaves" within the rebellious states "are, and henceforward shall be free."

Martin Luther King Day- January 15 (King’s birthday or the Monday closest to that date). Martin Luther King was a revered leader of the civil rights movement in the U.S. He was assassinated in 1968.

Lincoln’s Birthday- February 12 (or the Monday closest to that date). Abraham Lincoln was the 16th President of the United States, and is remembered for his efforts to abolish slavery in the U.S.

Valentine’s Day- February 14. On this day, people give those they love (especially sweethearts) cards and/or gifts such as candy, chocolate and flowers.

Washington’s Birthday- February 22. (or the Monday closest to that date.) George Washington was the first President of the United States.

Ash Wednesday- (date varies-sometime February/March). This is the Christian holiday marking the beginning of the 40-day period of penitence (Lent), concluding with Easter. The Tuesday prior is often celebrated as Mardi Gras.

St. Patrick’s Day- March 17. Celebration of the patron saint of Ireland. Symbols include shamrocks, leprechauns (elves), and anything green. Some cities hold a parade.

Good Friday- date varies (March/April). A legal and Christian holiday marking the Friday before Easter when Jesus was crucified.

Easter- date varies (March/April). Christian holiday marking the resurrection of Jesus. In addition tradition aspects of this day include Easter egg (decorated eggs) hunts for children supposedly hidden by the “Easter Bunny, and the giving of Easter baskets filled with candy.

Passover- date varies (March/April). This is an eight-day Jewish holiday commemorating the Jewish people’s exodus from slavery in Egypt.

Ramadan- date varies (March/April). A Muslim holiday observed by months of fasting during which Muslims fast from sunrise to sunset.

April Fool’s Day- April 1. A day in which people play harmless pranks and jokes on each other.

Mother’s Day- second Sunday in May. This is a legal holiday that honors mothers and grandmothers by giving them special attention such as cards and gifts.

Memorial Day- last Monday in May. This is a legal holiday that honors men and women of the armed forces who have died while defending the United States. Many people celebrate at picnics and cookouts with family and friends. Many cities have a parade. This marks the unofficial beginning to summer.

Flag Day- June 14. This day notes the adoption of the American Flag.

Father’s Day- third Sunday in June. Fathers and grandfathers are given special attention such as gifts and cards of this day.

Juneteenth, celebrated on June 19, is the name given to emancipation day by African-Americans in Texas. On that day in 1865 Union Major-General Gordon Granger read General Orders, No.3 to the people of Galveston. It stated

"The people of Texas are informed that, in accordance with a proclamation from the Executive of the United States, all slaves are free. This involves an absolute equality of personal rights and rights of property between former masters and slaves, and the connection heretofore existing between them becomes that between employer and hired labor. The freedmen are advised to remain quietly at their present homes and work for wages. They are informed that they will not be allowed to collect at military posts and that they will not be supported in idleness either there or elsewhere."

Independence Day- July 4. This legal holiday is probably the most beloved patriotic holiday in the U.S. July 4 celebrates the adoption of the Declaration of Independence in 1776 when the U.S. declared its independence from England’s rule. Today, it is celebrated by parades, picnics and cookouts, outdoor concerts, and firework displays in many communities.

Labor Day- first Monday in September. A legal holiday honoring those who work. It marks the unofficial end of summer.

Rosh Hashanah- date varies (September/October). This is a Jewish holiday celebrating the first day of the Jewish New Year.

Yom Kippur- date varies (September/October). This most solemn Jewish holiday is the Day of Atonement (repentance).

Columbus Day- second Monday in October. This day honors Christopher Columbus who discovered America in 1492. Sometimes celebrated with parades.

Halloween- October 31. A day that is associated with witches, ghosts, bats, and goblins- in other words, anything scary. This holiday is primarily for children, who dress in costumes to go trick-or-treating: ringing doorbells of friends’ and neighbors’ houses in order to receive treats (candy). The holiday is also celebrated by adults at costume parties.

Veteran’s Day- November 11. Also known as Armistice Day, this legal holiday honors veterans of the armed forces. It is sometimes celebrated with a parade.

Thanksgiving- fourth Thursday of November. A legal holiday giving thanks for food harvested during the year. Thanksgiving originated in colonial times when the Pilgrims and Indians contributed food for a large festive meal. Today, families and friends celebrate by eating a traditional meal, including turkey, stuffing, cranberry sauce, and apple or pumpkin pie.

Chanukah- date varies (November/December). A Jewish holiday lasting eight days. This holiday commemorates the rededication of the Temple. Celebrated by lighting candles each evening at sundown and exchanging small presents.

Christmas- December 25. A legal and Christian holiday celebrating the birth of Jesus. However, this holiday is not wholly religious. Although Christmas falls on December 25, the festivities begin right after Thanksgiving. Stores and businesses, as well as homes, are decorated with Christmas trees (evergreens with ornaments and lights), wreaths (a round evergreen decoration) and special lights. People celebrate the Christmas season by hosting parties.

Connecticut/Hartford Area/Campus Resources

History

Connecticut is a small, northeastern state bordered by Massachusetts, Rhode Island, New York, and the Atlantic Ocean. It was first settled by Europeans in 1635 and was one of the 13 original states. It covers 12,973 km of hilly, wooded areas, which are divided by the Connecticut River. Agriculture is based on fruit, vegetables, and tobacco. Major industries include aerospace technology, armaments, and machinery. However, many people in the southwestern part of the state commute to New York City for their employment.

The Greater Hartford area, with approximately 1,200,000 inhabitants, offers a good blend of rural and city life.

The capital city of Connecticut is Hartford, also referred to as the “Insurance Capital of the World” because of many insurance companies located in the city. The Governor of the State of Connecticut has offices located at the State Capitol. The State Senate and State House of Representatives Offices are housed in the Legislative Office Building. Hartford is the home to a variety of historical and cultural establishments including the Old State House, the Wadsworth Athenaeum (the nation’s oldest public museum), the Hartford Ballet, the Hartford Stage Company, etc. (See Culture and Entertainment)

The history of the ethnic population in Connecticut is closely related to its economic development. By the time of the American Revolution, 96% of Connecticut’s residents were of English birth and descent. By 1910, nearly 30% of the population was foreign-born and 75% of the entire population was first or second generation immigrants. Most of these individuals have emigrated from Austria-Hungary, Italy, Russia, England and Ireland.

Many Europeans were attracted to Connecticut because of the highly developed industry in the state. The industrialization in Connecticut developed because of four basic reasons:

1. The innovative work of Connecticut’s craftsmen

2. The advanced literacy

3. The social and political acceptance of shrewdness and acquisitiveness

4. Merchant capital availability

The state’s factories produced items such as machinery, tools, brass, and textile goods, which met the needs of an emerging national market. Connecticut’s strong industrial history is celebrated in the nicknames of many of its cities and towns. For example, New Britain is called “the Hardware City.”

Weather

Connecticut has a seasonal climate: spring (March-May) begins as cool and rainy and then the weather becomes warm and clear; summer (June-August) can be extremely humid but is often clear and hot; autumn (September-November) starts out as warm and oftentimes humid and then the weather turns cool and rainy; winter (December-February) is usually windy and cold with snowfall and below freezing temperatures.

Because of Connecticut’s seasonal climate, a variety of clothing is needed. You should own a pair of warm, sturdy boots; warm jacket/coat (wool or down-filled are warm); mittens/gloves and a hat. It is also recommended that sweaters and thermal underwear be purchased to combat the several cold spells and winter storms, which are common to a New England winter.

During the autumn and the spring months, lightweight jackets and sweaters will keep you warm. Temperatures tend to fluctuate during these months. It is also advisable that you purchase a raincoat for rainy days (particularly during the month of April). If you remain in Connecticut during the summer months, it is a good idea to invest in short pants, short or no-sleeve shirts and a bathing suit.

Connecticut Information Websites

These web sites should help to familiarize you with Connecticut and provide links to specialty areas.

News & Local Information

- See the latest Hartford Courant Newspaper news, entertainment, sports, apartment search and weather.

Day Care/Child Care:

also check the Internet for a list of Day Care Centers.

Connecticut Weather

Cable TV’s The Weather Channel website for local, national and international weather.

temperature.html - Great link for immediate temperature conversion (Fahrenheit/Celsius). Or figure it out yourself by using the algebraic formula C( = 5/9(F( – 32)!

- Good website for weather information, including an almanac. If you go into almanac and type in “06050” (the zip code for New Britain, Connecticut), it will give you information pertaining to temperature, precipitation, degree days, sunrise, sunset, etc.

Public Transportation

and - New Britain Public Transportation information, fares, schedules and route maps. The CCSU campus is along the “S”/Stanley Street and “O” Oak Street routes.

and - Public Transportation within the greater-Hartford area, as well as New Haven and Stamford in Southern Connecticut. Site includes routes, fares, and schedules. CCSU students traveling into Hartford may catch a Hartford bus from the West Farms Mall along the Route S and/or O of the New Britain buses.

Connecticut Tourism

- Includes a Connecticut vacation guide, attractions, lodging, as well as special events calendars.

- New England regional tourism information, including attractions within Connecticut and other neighboring states of Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.

- Greater Hartford Tourism District & Convention and Visitor Bureau

Center for International Education/ International Student/Scholar Coordinator

Barnard Hall, Room 123, 832-2040

Fax: (860) 832-2047

su.edu/isss

The Center for International Education (CIE) is the primary source of assistance for all international students. CIE’s mission is to assist international students to learn about, adjust to and enjoy a new culture. Services provided by the International Student/Scholar Coordinator include orientation to campus & community, international student advising, personal and cross-cultural counseling, and handling of all immigration matters, including extension of stay and work permission. Activities are planned to facilitate cultural awareness and sharing between international and US students and the local community.

Bursar’s Office

Davidson Hall, Second Floor, Room 221

Hours: 8:00 a.m. to 5:00 p.m.  Monday through Thursday - Friday until 4:30



The Bursar’s Office will take payments for tuition, housing, and fees. Payments may be made using cash, checks (personal, traveler’s, bank), or money orders. Computer stations are available if making a payment with credit cards; however, only MasterCard, Discover are accepted.

Center for Advising and Career Exploration (CACE)

Willard Hall, Room 103 (860) 832-1615

su.edu/advising

The Advising Center assists students in developing and implementing academic and career plans by offering the following services: Advisement of Undeclared Majors, Self-Assessment, Career Counseling, Career Exploration, Experiential Learning and Referral.

Student Wellness Services

Marcus White Annex, (860) 832-1925

su.edu/healthservice

The University Health Services provides medical services for the maintenance of health and the evaluation and treatment of illnesses and injuries to all students. Staff and faculty will be seen for immediate medical care or referrals where indicated.

Campus Ministry

← Protestant Campus Ministry, (860) 832-1935

← Catholic Campus Ministry, Newman House, (860) 832-1935

← Jewish Campus Ministry, (860) 832-1935

← Isam Qasim Sharief - Islamic Campus Ministry, (860) 832-1935



The campus ministry offices are available to all students for personal counseling, participation in classroom discussions and to provide a variety of social, spiritual and educational programs.

Intramural and Recreation Program

Kaiser Hall, Room 104, (860) 832-3732

su.edu/RecCentral/Default.htm

The program is to create a broad based program of physical/recreational activity to meet the needs of the CCSU campus community.

Residence Life

Mid-Campus, Ella Grasso Boulevard/ Harold Lewis Road 1st Floor, Room 118

PH: (860) 832-1660

Fax: (860) 832-1659

su.edu/reslife

Approximately 2,000 students reside on campus in eight residence halls. A live-in Residence Hall Coordinator, who is assisted by a staff of undergraduate Residence Assistants, supervises each residence hall.

Registrar’s Office

(Student Records)

Davidson Hall, 1st Floor Room 116, (860) 832-2236

su.edu/registrar

The Office of the Registrar is responsible for the registration, maintenance and security of all student academic records for undergraduate and graduate current and former students.

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