To create an account:
FREE ONLINE TUTORING
ULM Student Success Center
(Please read the instructions entirely)
Create Your Account
To create an account for your online tutoring provider, Global Scholar:
1. Go to:
2. Click on the “Sign In” (upper right corner)
3. Click on “I want to become a member”
4. Fill in your first name, last name, Warhawks email address, and create a password. Also, be sure that you select the appropriate time zone (Central Time).
Once you create your Global Scholar online tutoring account, you will be able to use online tutoring services.
Online Tutoring Services & Scheduling
To schedule an online appointment or send a homework question to a tutor, explore these steps:
1. When you log in to your account, you will be in the Home page.
a. Please note two tabs in the upper left corner: Home and Your Username Page.
2. You are able to schedule a tutoring session or send a homework question in the Home page.
a. If you scroll down the Home page, you will see the list of all online tutoring classes that we offer.
b. If you need tutoring in MATH 1011, for example, then place the cursor where it says MATH 1011 and you will see MATH 1011 highlighted. Click on it!
i. Once you click on it, you will see the list of all tutors who tutor MATH 1011. If you click on Show teacher details, then you can check out the tutor’s biography.
ii. In order to schedule tutoring session, you need to check the tutors’ availability. Check the upper right side of the page where it says Availability. It will automatically show you the first three available tutors and times when they are available OR you can click on Choose another time.
1. If you click on Choose another time, make sure that you click on Show business hours… at the left bottom of the calendar table for each tutor you select.
3. You are able to edit your account or check how the Whiteboard works in the Your Username Page.
a. Whiteboard is referred to as a virtual whiteboard that allows you and your tutor to collaborate at the same time. It has built-in chat, image uploading, file sharing etc.
Important instructions on how to use online tutoring and its policies
E-mail: You must use your Warhawks email address (username@warhawks.ulm.edu) when creating an account since all notifications from the platform, regarding scheduled tutoring appointments and homework help submissions, will be sent to the email address that you use to create your account.
Types of Tutoring: You will be able to either schedule an appointment with a tutor or send a homework question to a tutor. To clarify, tutors are not allowed to do your homework that will be graded (that’s cheating!). However, tutors can work with you on similar problems that will help you do your homework. If you send a question, a tutor will have 2 school days (excludes weekend) to respond. Therefore, please do not wait until the last moment to ask for help.
Session Cancellation: You will not be able to cancel a session from your account if it is within 24 hours of the start time of the session. The tutor or administrator can cancel the session anytime before it is scheduled to begin. In case of cancellation, you will be notified. If for some reason you must cancel your tutoring session, let your tutor or tutoring coordinator know.
Session Duration: Each tutoring session will last up to 60 minutes. Make sure you appear on time. It is extremely important to be prepared with specific questions before every tutoring session. That is how you will take the most out of tutoring appointment. Also, tutoring works the best if you are utilizing it on a continuous basis (once or twice a week).
Whiteboard: You may practice how the online whiteboard works (“Try Our Whiteboard”) once you create your account. Whiteboard is referred to as a virtual whiteboard that allows you and your tutor to collaborate at the same time. It has built-in chat, image uploading, file sharing etc.
Tutor Work Hours: Online tutors will be able to tutor ONLY during their available work hours, which you will be able to see on their calendars.
Recommended Web Browsers: 1) Microsoft Internet Explorer: Version 6.0 or later 2) Mozilla Firefox: version 1.5 through Version 2.0 3) Google Chrome, Version 2.0 or later 4) Apple Safari
Complete Survey: After each tutoring session, please go to and complete online tutoring evaluation. We really want to know about your experience. Any suggestions that you may have are more than welcome. The more we know about your experience the better services we can provide for you.
Contact Us: Please be patient with the program and tutors as we are trying to learn the ins and outs of this program as well. If you have any questions or concerns, please feel free to contact SSC tutoring coordinator, Alma Z. Marjanovic at zic@ulm.edu .
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